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Cruise Ratings
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1 Helpful Vote
Sail Date: November 2018
I have always wanted to go on a cruise, I saved money for a long time, in order to take my daughter on this cruise. I had been given very high expectations from family and friends who have cruised, regarding the level of service that I ... Read More
I have always wanted to go on a cruise, I saved money for a long time, in order to take my daughter on this cruise. I had been given very high expectations from family and friends who have cruised, regarding the level of service that I could expect and the quality of the food. My first disappointment was when we were met at Venice airport by Royal Caribbean staff, who told us that we had to wait half an hour for our transfer to the ship. The staff were rather abrupt and rude. When we got off the transport at the quay side, we were directly across from the ship, however we were told that we had to carry our own suitcases off the coach and take them to the crew who were about 10 paces away from us, in order for them to be delivered to our cabins. I felt that the staff should have got our luggage off the coach for us, given the supposed high quality of service that is allegedly offered. My experience of embarkation was of being herded like cattle by very rude staff. I booked an inside cabin because I was advised that they are very and that I wouldn’t spend much time in it anyway, my first impression was that it was dingy and dark. As the week progressed, we got used to the cabin, although we wished I had booked an outside cabin. There was adequate wardrobe and storage space and the bathroom was fine, it just felt too compact. The food in the main restaurant and the buffet restaurant was average, possibly the standard that you would expect to get in a three star hotel. The food in the fine dining restaurants was excellent, however it cost an additional 40 Dollars for each meal. The service at the bars eas slow, it took an average of ten minutes to get a drink, when the bar was empty, the staff would start getting my drink and then wander off and do something else and then come back to give me my drink. Waiter service for drinks was even worse, taking up to half an hour from ordering the drink to actually getting it. The entertainment was abysmal, I was expecting West end style shows but I certainly didn’t get anything like that, it was very disappointing as it was a film or the cruise staff putting on an amateur tshow. In all honesty, I think that the entertainment at Butlins was much better. Both the indoor and outdoor pools were freezing and I wasn’t able to use them, the jacuzzis were very nice. The main areas of the ship were lovely, particularly the atrium. I wouldn’t recommend the Rapsody of the seas to anyone, generally the service was atrocious, half of the staff were pleasant and the other half were downright rude. A member of staff informed me that his tips have halved over the last ten years, I informed him that I am surprised that anyone tips this poor level of service. If you fancy a trip on Rapsody of the seas, my advice is to try Butlins, the service, entertainment and food are far better. Read Less
2 Helpful Votes
Sail Date: November 2018
Family cruise to celebrate teen bday—lots to do for her. She loved it. The shows were amazing. The free included food was not as good as other cruises. The cheese plate for our sit down dinner included old grapes, celery, cheddar, ... Read More
Family cruise to celebrate teen bday—lots to do for her. She loved it. The shows were amazing. The free included food was not as good as other cruises. The cheese plate for our sit down dinner included old grapes, celery, cheddar, Brie and blue cheese that were gross. The juice bar at the spa is not complimentary but worth the cost. I had a pedicure it was fine. 30 bucks more than my salon back home and equal in quality. I booked a 50 min massage. I arrived 15 min early to relax. At check in the 2 women behind the desk were talking to 2 other spa employees about another client. I stood there waiting for them to acknowledge me. After a minute they asked my cabin number and then began to gesture to where I could wait. I asked for a robe and slippers. They seemed annoyed and handed me a key and opened the ladies room across the hall. There was no robe in the locker and disgusting plastic slippers that were too small. I walked back to the desk and they brought me a robe. I went and put it on and discovered I would need to go back to the same public hallway. There was a couple at the desk so I waited a d was escorted to the waiting room—filled to capacity with people of all ages many in street clothes. Nobody offered me a beverage. There was water self serve but it was unflavored and nearly empty. I went back to the desk surprised the waiting area was coed with no ocean view and rather ordinary chairs. They said that was all there was and nobody else complained that it was coed. The massage therapist was 10 minutes late and although I told her I was seeing a show and would only have 10 min to change and get there she did not seem to care. The massage was avg She did not ask if I had any areas of soreness or how I liked the lighting or temp in room. Read Less
Sail Date: November 2018
Went away with 12 people for my moms and aunts 60th birthday. Age ranges from 4-64. My family (4 of us) first time on RCI, rest have all been on Allure. The new terminal is unreal. From shuttle to ship in 10 mins. No joke. We were on ... Read More
Went away with 12 people for my moms and aunts 60th birthday. Age ranges from 4-64. My family (4 of us) first time on RCI, rest have all been on Allure. The new terminal is unreal. From shuttle to ship in 10 mins. No joke. We were on by 11:15 so had plenty of time to explore before the rooms were ready. First impressions of ship were amazing. Everything is laid out pretty nice. Elevators are always accessable. After a day, you get it down pretty good. Did the Zip line since there was no line yet. Looks cooler on TV. I expected to go further. It was still a cool thing to do. We had a balcony on 14th floor. Hated the kids set up. By the door, pull out bed. My wife still can’t believe Disney is the only line that has a sheet to separate the areas. The location and set up means once that bed is out, you can’t get to the balcony which sucks if you want to read and relax out there when your kids go to bed. Speaking of kids, the kids club was meh. Not very big. Not much going on. I’ll give it a pass since we didn’t go back but the first experience didn’t make it so my kids wanted to. Another thing that drove us and other parents nuts. The slides in the kids water area. They’re not for kids!!!! Given my daughter is 4 1/2 and short but for her to not be able to use the slides was infuriating. 42”?! They’re two small slides. The fricken Abyss is 46. Thankfully she was a trooper with it but come on, how you going to put two slides in a kid area and say kids can’t use them!? Speaking of slides, they’re all awesome. The abyss is crazy. The pool ones are so much fun. Especially the Green one. Since we had a large group we did my time dining and did MDR every night. We’ve been on 12 cruises. This was by far the worst food of any. The lack of options every night (lots of repeats), portion sizes and quality were very sub par for a cruise. The service was not very good either but got better each night (I heard a lot of people were unhappy). The lobster tails were serverly overcooked and you needed a hacksaw to get the meat out. I get they want you to spend more money in the other places but that’s not an option with a large group and kids. We didn’t do anything in Cozumel since there was a marathon going on and didn’t want to deal with traffic. Stayed on the boat which was nice bc it was quiet at the pools. Oh, shout out to the “stowaway piano” player who just randomly shows up in elevators. I think my 7 year old daughter had a crush on him. We had to search him out every night. You haven’t lived til you belted out some Billy Joel in an elevator with 10 other passengers. Entertainment wise, we just made it to Hiro which was impressive. Don’t usually care for shows on ships but this one is worth getting to. Lots of stuff to do throughout the days. Hit a few hunts and trivias. Best party we went to was Hush in The Attic. Where thy give everyone head phones and two DJs play music you can switch to. Nothing playing in the club. Just awful dialing singing voices going back and forth. Gotta check that out. Quest was hilarious. Solarium is very relaxing though some passengers can’t read and brought their kids in. Bottom line, this ship is incredible. Always something to do. In four days, the only time I spent in my room was to get dressed and sleep. Read Less
Sail Date: November 2018
We choose this cruise because we were celebrating our Anniversary! The price was very good compared to other month. We got a guaranteed stateroom. Which turned out not in our favor! Embarking was a breeze! It literally took us 15 minutes ... Read More
We choose this cruise because we were celebrating our Anniversary! The price was very good compared to other month. We got a guaranteed stateroom. Which turned out not in our favor! Embarking was a breeze! It literally took us 15 minutes to go through security and check in! Fastest we have ever been on a ship! Our stateroom number 3141 was right underneath the main dining room so we heard the rumbling on all times of breakfast, lunch and dinners! Which is fine because we are early risers and just put in earplugs otherwise! I do not recommend anyone to get this room and location on purpose! Dining room staff diningon the first night was very unmotivated! Had to wait forever for anything I mean anything! It’s like we were the invisible table! The following night they sat us at another table with much better staff! The cruise director Chris? And his staff seemed very lackluster and not peppy and engaging compared to all the other ships we been on! Very disappointed! The shows were very good! We had 2 comedians and an ventriloquist! The production show was very good as well! We just got briefly off in Cozumel to have a couple of drinks at the sunset bar nearby . Staff overall was nice but felt at times they didn’t want to be there. The overall vibe of passengers was very calm and not excited! With a different cruise director and entertainment staff I would do the ship again! Read Less
3 Helpful Votes
Sail Date: November 2018
My wife and I are long time RCCL cruisers. We are Diamond status and are always happy with RCCL. We booked this cruise because one of our cruising buddies was having a birthday while on board. After watching the price, we ended up ... Read More
My wife and I are long time RCCL cruisers. We are Diamond status and are always happy with RCCL. We booked this cruise because one of our cruising buddies was having a birthday while on board. After watching the price, we ended up booking interior state room #3155 expecting a normal interior stateroom like we enjoyed on numerous occasions. By the time we got into our room after muster and waiting for our other traveling companions we had to quickly get ready for dinner. We did notice a pole/pipe in the room near the bed but because we were rushing we didn't stop to analyze it. Actually joked about it. Then when we returned to the room late that evening it was quite apparent that this pole hindered getting into the bed and also severely obstructed the view of the TV. Hmmm …. what do we do about this at this late hour. Immediately before breakfast the next morning, we went to Guest Services and complained. No rooms available to move us to. We complained that a room like this needed full disclosure before the guest accepted it because of the pole, obstruction and difficulty getting in and out of bed. Then we advised them about the constant squeak all night that ear buds and the pillow over our heads slightly deafened. Guest Services said they would investigate. Our room attended advised us that a Supervisor had come to our room and our sweet attended asked us if we were mad at him. We assured him that we weren't and asked if he put the pole in the room. He said NO and actually admitted that it made it very difficult for him to make up the bed. We laughed with him and said if you had put it there then we'd be mad at you. A day goes by without any contact from Guest Services. Finally we get a call on the next to the last day asking us if we wanted to be moved to another room. We said NO because we were already thru more than half the cruise. They said they had been trying to reach us but we were never in our room. Dah … this is a cruise after all. We asked why they didn't leave a message on the phone. No reply to that question. They said they left us two notes outside our door to contact them. No notes. Finally, after much conversation they gave us a discount towards our next cruise and their apologies. Lesson learned … when booking a cruise ASK questions about your stateroom. The only dumb question is the one you don't ask. Overall, entertainment was good, the singer Lou Gazzara, was the best. The casino was smoker smelly and a turn off. The food in fine dining was great and Windjammer is always consistently good. The staff is always friendly and helpful. Read Less
4 Helpful Votes
Sail Date: November 2018
Yes this is a pretty long review but wanted to be as well rounded as I could! We went for a wonderful cruise aboard the Enchantment of the Seas 5 days and 4 nights out of Port Canaveral. Were were in cabin 3927 which is an interior ... Read More
Yes this is a pretty long review but wanted to be as well rounded as I could! We went for a wonderful cruise aboard the Enchantment of the Seas 5 days and 4 nights out of Port Canaveral. Were were in cabin 3927 which is an interior interior cabin (yes it was inside of the inside LOL). Never felt the ship even moving and it was dark and cool the way I like my bedroom. We were kept busy on the sea days and could always find something to do. The pools and hot tubs were never overly busy so we were able to swim at our leisure. Really enjoyed the solarium adults only pool area but there really were not many kids on board anyway. Loved the trivia contests with Connie from Argentina. Our wait staff at My Fair Lady were amazing so shout out to Wayne and Sinjin (hope I spelled it right. Our room steward was amazing and catered to all of our wants and needs. I made a special request for a fan before we got on the ship and they provided one for me as well as water and a extension cord for my CPAP machine.Enjoyed the musical shows very much and the adult late comedy show as well. Our cabin was small but comfy (yes the shower curtain does stick to your bootie because it is a small space but we were fresh and clean and that is all that mattered). We always saw someone cleaning and there was plenty of sanitizer to go around. The staff was very friendly and outgoing. The food in the Windjammer buffet was ok but nothing to write home about. I wish they had more beef options and everyday was the same thing. Would have been nice to spice it up and change some of the main dishes available. We had all our dinner meals at My Fair Lady but we used the upgrade option to filet mignon for a small extra fee. I enjoyed all my food but noticed most of the beef selections have the same "gravy" on it so it all kinda tasted the same. Yes people I'm a beef person but also had seafood pasta one night. I was also expecting some different options each evening for dessert but found the same ones each day which was a little disappointing. That being said our servers were amazing and I couldn't ask for any better service. On the first night I was eating dinner and got a very quick case of sea sickness which surprised me because I've never experienced that before. As soon as the main course was served it hit and I basically ran out of the restaurant leaving my poor daughter sitting there all alone and luckily made it to the cabin before I completely embarrassed myself. It was obvious I was missing in acting when the server came back. I was surprised when less than a half hour later there was a knock at my door. I struggled to make it to the door when it suddenly opened and there stood my daughter with two servers from the dining room. Without her asking they had brought two new entrees of Prime Rib and desserts for both of us directly to my stateroom!! I was overwhelmed with gratitude. What amazing service! The next evening when we went to the dining room two of the managers came to my table to ask how I was doing. With all of the people they see each day I was humbled that they remembered me. The third night at dinner we were eating when a person from a neighboring table was walking by and spilled a full glass of red wine all over my left side. I'm not the type of person to get mad and things happen. The guest actually offered to buy us a bottle of wine do to the accident (we don't drink but it was a nice offer). The staff stepped in immediately and helped me get cleaned up and gave me a ticket for three free items to be laundered so they got all the wine out of my clothes and it is a funny note to the trip. We enjoyed the shows very much and I want to let you know to catch the game shows (Love and Marriage and Music hits) as well as the belly flop contest. We laughed so much! We also caught two moviesSo now onto excursions. While in Nassau we bought the Aqua Adventure package at Atlantis. I'm and older person and have to admit I was disappointed when we found that the lazy river was closed for the day (the rapids are too rough for me) so we hung out in the pools most of the day and visited the beach which was beautiful. I have to say almost 300 dollars to hang out in a pool seemed excessive. I enjoyed walking through the hotel and aquarium. We had lunch (sliders and fries with two drinks) and it only cost 20.00 which amazed me. It's a lot of walking but it was beautiful. However, if you have any medical issues I wouldn't suggest the water park. Just take a taxi and visit the beach and stroll through the shops and casino for free. On the last day we visited Coco Cay. BEAUTIFUL is all I can say. I strongly suggest purchasing the clam shell and lounger package. It was 90 for two people but well worth it. They were located at the far end of the island and it was very very quiet. When you purchase the loungers you also get access to a tram which will take you anywhere on the island you want to go. We brought our own snorkeling gear and went snorkeling at our leisure for no additional fee. My daughter purchased the wave runner excursion for 100 and she had an enjoyed her time and it was her first time on a sea doo. She said it was amazing so I suggest you try it. Loved seeing all the iguanas and birds on the island. The BBQ was ok (it was the same food they served in the buffet dining room). We bought two non-alcoholic pineapple drinks and they were nummy! There was so much to do and with only a four night cruise we were kept entertained. One more reminder: you can bring up to 12 bottles of water or soda on board with you and two bottles of wine or champagne which we did do! This will save you a few dollars! Only took 15 minutes to get off the ship, get our luggage and get through customs. Overall I found the cruise to be fun and relaxing and would suggest this cruise! Read Less
Sail Date: November 2018
Embarkation was so much better at Terminal A than in other terminals. We were handled very quickly and our rooms were ready when we boarded at 11:30. We had our luggage within an hour or two. We had a family reunion for 35 of us. ... Read More
Embarkation was so much better at Terminal A than in other terminals. We were handled very quickly and our rooms were ready when we boarded at 11:30. We had our luggage within an hour or two. We had a family reunion for 35 of us. Those that had children enjoyed the vast array of activities and restaurants. Older members enjoyed the shows and restaurants, especially Giovannis Table and Chops. Sabor had very good food but service was lousy. We loved Central Park away from the hustle and bustle of the ship which was overwhelming at times. Service was excellent for the most part. Our cabin attendant was wonderful. Main dining was very good and service there was excellent also. Service in the brew and pub was non-existent. We did not like our cabin at all. It was very small, although a 2C, there was only one plug in the entire cabin, NONE in the bathroom, which was tiny. Very little storage as well. Read Less
1 Helpful Vote
Sail Date: November 2018
I first sailed the allure back in 2015 and had a 5 star trip. This time I say 3 stars but the dynamic was different because we were traveling with a 15 month old and it was our second time on the ship so the newness of the magnificentance ... Read More
I first sailed the allure back in 2015 and had a 5 star trip. This time I say 3 stars but the dynamic was different because we were traveling with a 15 month old and it was our second time on the ship so the newness of the magnificentance of the ship had worn off a bit. My biggest complaint this time around was it seemed liked the times of activities were really limited. Since we have done a lot of the ports so many times we wanted to just stay on the ship and enjoy it during most port days. To our surprise there was very little to do during port days. All activities and restaurants (except the windjammer) were not open until 3:00-4:00. We only had 2 sea days so we’re expected to cram it all in on those days which was really possible because everything was so crowded. The royal sea tots program also failed us. Our daughter just wasn’t happy there so we had to pick her up after about an hour each visit. The staff in the nursery were doing there best, but the nursery room itself was very empty, boring and nothing to keep them entertained. There was an open play area that parents could bring their kids and that was awesome. My daughter could have stayed there all day had that been the nursery. For a ship as big as the allure I would have expected more. I also had a 5 and 7 year old niece and nephew that tried out the kids program for their age and they simply didn’t like it and cried when they had to go back. The rooms they were in very also very dull and boring. Another thing I had never noticed until traveling with a toddler is you really can’t eat whenever you want. Unless you wanted pizza I found I having to frequently wait for the windjammer to open. On a positive note, I was pleased with the cleanliness of everything on the ship, our stateroom attendant was top notch , and the overall service on the ship was great. The ship was still beautiful and we enjoyed strolling Central Park and the boardwalk and promenade each day. The cabin also seemed smaller then on other ships I have sailed. Read Less
1 Helpful Vote
Sail Date: November 2018
I will break this review down by my personal pros and cons. We have previously sailed twice on Carnival, and wanted to see how the two lines compare. The lines are more similar than not. To us, the demographics on board are similar. ... Read More
I will break this review down by my personal pros and cons. We have previously sailed twice on Carnival, and wanted to see how the two lines compare. The lines are more similar than not. To us, the demographics on board are similar. We chose this ship because we wanted to see and experience this ship for ourselves. Embarkation and disembarkation were OK, other than the line for going thru X-ray on the way onto the ship was annoying. Pros: The ship is absolutely gorgeous and is being very well maintained.Where the Allure of the Seas truly shined for us was the entertainment. We were genuinely wowed by the Aqua Theater show and the Monopoly show on Ice. Both shows were very well done.The other area of the ship that I loved was the Central Park area with the living wall and all of the beautiful plants. Absolutely beautiful! The service onboard was genuinely friendly. We noticed that all but one employee we came in contact with was smiling and ready to help. We loved that. You may be wondering why I only gave the ship 3 stars...the two cons I have were enormous for us: Cons: The food. The Main Dining Room was meh. We didn't love it by any stretch, and we didn't hate it either. We ate in three specialty restaurants, and this was for us the weakest link. Chops Grille was not to our personal liking. Very average. Samba Grille, definitely not worth repeating again. Appetizer spread was my favorite part. The meats--not so much. Also, the maitre 'd had to ask several people who walked in from the Solarium pool in bathing suits to kindly leave. Not my idea of a nice meal. The check-in area for dining at Samba should be moved just outside the restaurant, and this would alleviate the swimsuit wearing snackers from coming into the restaurant. Giovani's was our favorite specialty restaurant. Wonderful waiter, but the food was not great. The salad we chose for our first course was pathetic. Iceberg lettuce with a few arugula on top. I understand that food is very subjective; but I did not care for it. THE BED: SO INCREDIBLY BAD!!! We had the worst sleep ever on our bed. The bed was like sleeping on a board! Our bed even had a topper on it. I cannot imagine what the bed would have been like without the topper. The best part of our cabin was our room steward Carl!!! I just loved him. So kind, warm, and had a great sense of humor! He even made me a Dachshund towel animal after I mentioned I loved wiener dogs!! Ahh!! If the bed was more comfortable, and the food tastier, I would have given the cruise five stars. Because of the uncomfortable bed, I'm not sure we would cruise this line again. When you get poor sleep, it effects everything!!! Read Less
Sail Date: November 2018
This is the largest ship we have been ion. I will say that I didn’t need my usually motion sickness patch. It was very smooth but too big for us and too many kids for us (with grown kids). Cabins didn’t have much storage ... Read More
This is the largest ship we have been ion. I will say that I didn’t need my usually motion sickness patch. It was very smooth but too big for us and too many kids for us (with grown kids). Cabins didn’t have much storage space. Only two tiny drawers. We did not find the service as good. We chalked it up to having so many extra people on board. Not that service was bad. They were just too busy. Our last cruise was on the Navigator. We liked that size better The shows were mostly good. We really liked Mama Mia. Blue planet was a little odd and the tribute show we had already seen a few years ago. Getting off the ship was slow. Glad we didn’t have an early flight. They said the delays were due to it being such a small terminal. But this terminal was brand new - so why too small?? We already booked our next cruise. We are “off to Alaska”. Read Less
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