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45,776 Royal Caribbean Cruise Reviews

The price of this cruise was unbeatable. We had cruised this ship 2 years ago to Cuba and loved the size and intimacy of this ship. It is very well maintained and very easy to find your way around. Unfortunately the price also attracted a ... Read More
The price of this cruise was unbeatable. We had cruised this ship 2 years ago to Cuba and loved the size and intimacy of this ship. It is very well maintained and very easy to find your way around. Unfortunately the price also attracted a lot of families. The size if the ship left no where to get away from the kids. They were EVERY WHERE!! Wat too small of a ship and not enough to do for that many kids! Could not get any where near the pool or hot tubs. Teenagers played their own loud music on sunning decks and were not cooperative when asked to turn it down. The staff did an excellent job putting on a nice Thanksgiving celebration. If anyone should go to Grand Caymans I would avoid the excusion touring the island. We spent 5 hrs inside a van viewing schools, churches, houses, banks....everything we could see at home and literally nothing of the beauty of the island. Loved Labadee Haiti. RC has done a fabulous job creating a tropical paradise for their cruisers. Wish we could have spent more time there. Read Less
Sail Date November 2019
All amenities were awesome . The service was excellent .very attentive and helpful staff . The dining staff were especially sensitive to our needs . My mother is a vegetarian and the dining staff went out of the way to accommodate her ... Read More
All amenities were awesome . The service was excellent .very attentive and helpful staff . The dining staff were especially sensitive to our needs . My mother is a vegetarian and the dining staff went out of the way to accommodate her needs . Special mention to Muqtadir in the wind jammer dining room . The cuisine was so extensive that all of us could ding something we loved from super healthy to the yummy desserts ! The perfect day at the island was pretty good except that you ha e to be there early to find a beach chair . We got there early but were waiting for an hr for my son to do the zip line , by the time we were finished , all the beach chairs were taken , so were the cabanas . But we enjoyed the everything else on the island . The show on the ice is world class ! Please don’t miss it at any cost ! Overall , this is a short but sweet experience!!!! Read Less
Sail Date November 2019
Excellent customer service, great food, and staff. The staff went over and beyond to make sure we were comfortable... The windjammer staff and the main dining room staff was absolutely outstanding. They have royal babies and tots from ages ... Read More
Excellent customer service, great food, and staff. The staff went over and beyond to make sure we were comfortable... The windjammer staff and the main dining room staff was absolutely outstanding. They have royal babies and tots from ages 6 months to 36 months and other stuff for other age groups. Mini golf for the family to enjoy. Shows in the royal theater which I loved.They have a lot of activities for childs.. They also have movie showing on deck. Laser tag to enjoy and a big arcade room, and ice skating shows to enjoy also, disco and a parade in the royal promenade. Our 3 yrs old son enjoyed it. A special thank you to Mr. Tayfun, Mrs. Kim, Mr. Sanket, Mr. Erhan, and our cleaning guy. They went over and beyond to make sure we enjoyed our trip. They did an outstanding job. It was wealth ever penny. A lot of fun for the whole family to enjoy. Read Less
Sail Date November 2019
I would have given a 5 rating if not for the following reasons: 1. Error in billing and very difficult to get help post-sailing 2. We missed a key show because of lack of information on reservation 3. Information on the app are ... Read More
I would have given a 5 rating if not for the following reasons: 1. Error in billing and very difficult to get help post-sailing 2. We missed a key show because of lack of information on reservation 3. Information on the app are sometimes different from the daily newsletter or the Compass. The app is difficult to use in the first place Other than the above, the good news: 1. Excellent programs 2. Fantastic crew at the American Icon and Music Hall 3. Staff were generally friendly and passionate about their jobs 4. Ship was squeaky clean and well maintained 5. Gym was impressively equipped and had a awesome view 6. Solarium is an interesting concept but probably a tad too warm for Southeast Asia weather 7. Food is generally above average 8. Checking in and out was a breeze 9. Kids club was well equipped and staffed Overall a great ship for families Read Less
Sail Date November 2019
This was our 21st cruise, and 6th with Royal Caribbean. The cruise exactly met our expectations. The ship, food, entertainment, and service were all standard fare. Royal Caribbean runs a good operation, and everything ran smooth and ... Read More
This was our 21st cruise, and 6th with Royal Caribbean. The cruise exactly met our expectations. The ship, food, entertainment, and service were all standard fare. Royal Caribbean runs a good operation, and everything ran smooth and on-time. The ship is a bit old and worn without any bells and whistles, but that did not detract from the cruise. Cabins are a bit smaller and more sparse than usual. The food was consistently good, albeit uninspired. The food was "old fashioned" in the sense of your traditional American meat and potatoes, with little for the more modern plant-based, whole grain type eaters. Ethnic food was pretty much limited to Indian, which was generally prepared well. The entertainment staff did the usual trivia, contests, etc. and the production staff did their two mediocre shows. Again, standard cruise ship fare, with the comedian making stale jokes about how small the rooms are the the guy who juggled stuff and made (pretty funny) jokes. They did the disco party with YMCA, the love and marriage game show asking the strangest place the couples made whoopie, the belly flop contest, etc. All very predictable. The only real standout of the cruise was Simon James, the piano guy in Schooners, who had the bar rocking every evening. He obliged with Piano Man every night, and it made me think, man what is he doing here with his extraordinary talent and energy level. The service was consistently good, but certainly not with the attention to detail of Princess or Holland America. The fellow passengers were a diverse mix of ages, races, languages spoken, etc. and everyone got along very well on this fairly small ship. There were a lot of Floridians lured by low last-minute prices. I don't mean to leave a negative review. I think this experience would be great for a first-timer to see what a "regular" cruise looks like. We cruise a fair amount and so we like a "regular" cruise with a good price tag. This cruise certainly fit the bill, although I doubt there will be much of it that we will remember. I would certainly do it again for an inexpensive getaway to relax and recharge the batteries. Read Less
Sail Date November 2019
My son (13) & I went on Majesty 11/20 thru 11/25...had a FANTASTIC TIME!!!! Easy on & easy off... Lots to do on her, small with a huge heart! Love this ship & the amazing Crew she has! We had an ocean view room port side very ... Read More
My son (13) & I went on Majesty 11/20 thru 11/25...had a FANTASTIC TIME!!!! Easy on & easy off... Lots to do on her, small with a huge heart! Love this ship & the amazing Crew she has! We had an ocean view room port side very near the bow, our stateroom attendant Merlin, was amazing, always greeted us with huge smile & very attentive. Our room was VERY comfortable & plenty spacious for the two of us...he's 5'8", I'm 4'11" in height & circumference LOL & STILL we had more than enough room. MDR food was fantastic, the staff, top notch :-) Windjammer & Sorrento's made us happier than happy for all our meals! Something there for everyone, again, the waitstaff...GREAT! The shows were fun & exciting...great performers & performances, the orchestra was GREAT! Music in Bolero's (Latin) was GREAT, I just Love me so Spanish music!! They had a guitarist in the Schooner Bar, who played a lot of the songs my son is trying to learn, so he REALLY enjoyed THAT!!! Veteran's Salute was a beautiful ceremony to recognize Military, past & present, as well as emergency response personnel, we were even lucky enough to be traveling with a WWII Vet. The ONLY HUGE complaint I have is...I had to get off the ship to go home :-( I was NOT happy about THAT at all! Read Less
Sail Date November 2019
Embarking was an absolute mess! The coast guard too a long time for their inspection, I figured this would happen, so we didn’t show up as early as we usually do. We were still there about 15 minutes early because of the shuttle times. ... Read More
Embarking was an absolute mess! The coast guard too a long time for their inspection, I figured this would happen, so we didn’t show up as early as we usually do. We were still there about 15 minutes early because of the shuttle times. We were in terminal G, not sure why we didn’t go to the large new terminal, we were the only RC ship in port that day. The terminal was packed, hot, and one employee directing people was quite rude! I really enjoy the smaller ships, not that she’s really small, and I like the layout pre Amped. We had a great cabin and attendant Mira. Explorer is definitely ready for her refurb, but she is still very nice, and clean. I found an article called secrets of Explorer of the seas, check it out , and visit the locations! Giovanni’s was absolutely amazing, try the gnocchi! The adult pool is nice, places to sit on the top and put your feet in ankle deep water, or room to sit in the very shallow water and/or dangle your legs into the deeper part. The guys enjoyed the Connoisseur Club, the Cigar lounge. Our dining room staff were amazing! Martin and Cristina, they brought me special request salads every night. Our Excursion in Cozumel was the Coba Pyramid climb and Cenote swim. Our Quine was Diego, he was very informative about the culture and history of the area, making the 3 hour round trip entertaining. The sack lunch was one of the better excursion prepacked lunches I’ve ever had, it consisted of ham & cheese on a hoagie bun, a small bag of chips, a lightly crispy Quaker Oats fruit bar, banana, juice box, and a tiny brown bag with mustard, mayo, and a breath mint! They also supplied cold water before the pyramid, and a real sugar Mexican Coke after! The Cenote was beautiful, 60 stairs down a rough spiral staircase. Crystal clear water, life jackets available. There isn’t as much oxygen in the cave, so in short time I was out of breath and had to get out of the water, even the young in great physical shape was huffing and puffing! In Costa Maya we went to a place called Tropicante. Great service, their blog is sandals and skis.com. The service and food are fantastic! Debarking was a breeze! We caught a waiting shuttle to the airport for $10 per person. Read Less
Sail Date November 2019
Friends asked if we would travel with them Positives...parking, check-in, security and boarding are very easy. Terminal is set up well for those who need assistance. Our spacious ocean view cabin(8532) gave us plenty of room, even with ... Read More
Friends asked if we would travel with them Positives...parking, check-in, security and boarding are very easy. Terminal is set up well for those who need assistance. Our spacious ocean view cabin(8532) gave us plenty of room, even with my wife's scooter. Slept like a baby. Entertainment was good....not great. Negatives.....not a fan of larger ships. Very few quiet places to sit on board. Sea days are crowded( pools, promenade, dining rooms). The Windjammer reminded me of a feed trough on a farm(crowded, lack of seating, presentation poor). Food quality in all venues was worse than my local diner. The service is also better in my diner. The best food was the roast tenderloin in the dining room and the wings at Playmakers. We were asked if we needed anything in or cabin. I requested water and ice. After two days I asked again and our steward told me to call room service. The cabin only had two electrical outlets, both were on the vanity. There were no USB ports. My wife needed to charge her scooter and oxygen concentrator along with two phones. The "refrigerator" was marked cooler. Not cold and no ice. I asked if there were lids for coffee cups and was told to go "go over there" by the staff. Over there, was 100 feet away where I stood in line to get them. Water was one item that we expected not to pay for..not so. Coco Cay? That was the best day to sit by the adult pool. This was our third RCL cruise, each worse than the previous. We have traveled on six other cruises with two other lines. Total of nine cruises = 98 nights. We will probably not travel with RCL in the future. Read Less
Sail Date November 2019
Loyal to Royal.. We are Diamonds. I have to give RCCL high marks for their help with people with disabilities. We traveled with our friends with one having MS. The room they had was perfect. RCCL put lots of thought in this room so a ... Read More
Loyal to Royal.. We are Diamonds. I have to give RCCL high marks for their help with people with disabilities. We traveled with our friends with one having MS. The room they had was perfect. RCCL put lots of thought in this room so a physically handicap person had ease in usage especially in the bathroom. I would tell anyone who is in a wheel chair or motorized chair not to hesitate to take a cruise with RCCL. As we were going back aboard in Nassau, the ramp was very steep, but as we started towards the ramp there was a RCCL employee right there to assist him up the ramp. After saying all this I feel compelled to mention a few things that need attention. The group that we traveled with all felt the crew was tired. From the room attendant, the wait staff and bartenders, they all seemed to be overworked and tired. Next on the list of disappointments was the dining room food or should I say the lack of it. The portion size has gotten so small that it is getting to be comical One night most of us ordered chicken parm. My wife had one piece of chicken the size a small chicken tender and mine was the laugh of the table. After we brought this to the head waiters attention, he went to the kitchen and brought back a nice amount of chicken to be shared with us all. The service in the main dining room was slow but we feel it is due to the lack of support staff. The bar service was not what we were used to. Slow, drinks wrong, bills messed up, lack of attention to orders when made. Our room attendant never introduced herself, did the bare minimum for us. She definitely appeared to be the most overworked. We will continue to use RCCL for our cruises, but fell if RCCL continues to make cut backs in the help as well as the food, their reputation may be in jeopardy of being not the cruise line of choice. I understand about profit but when you diminish the service as well as the food you just might start losing customers. Read Less
Sail Date November 2019
Overall, great experience! Staff was very friendly and accommodating. Restaurant staff in Main Dining (waiters Raj & Richard) were the most accommodating, friendliest and welcoming guys ever! There were some aspects of the ship which ... Read More
Overall, great experience! Staff was very friendly and accommodating. Restaurant staff in Main Dining (waiters Raj & Richard) were the most accommodating, friendliest and welcoming guys ever! There were some aspects of the ship which are due for renovations (coming Spring ‘21): spots in carpet, stains in some booth seat backs, and some wear marks on chairs in main dining room. Otherwise, the ship was immaculate. It did not have an “old” or “outdated” feel at all. The dining room and theaters were all very modern. The shows were decent—musical show was probably more geared toward 50+ crowd, but still nicely done. Ice skating was good—not as nice as Oasis class ships, but still put together well. Room was A+. No complaints at all with mattresses (I read they just replaced them this month). Storage space in room was larger than in Oasis-class ships. Bathroom was as expected. Only 2 electrical outlets in entire room though, so be prepared. Overall, this was a great experience. Read Less
Sail Date November 2019
This was our first cruise on Liberty, but to date we’ve been on 30+ cruises. Came to the port a little before 11:00 to make sure we could get in the nearby parking at Cruise Park with no issues. We had reserved the parking in advance ... Read More
This was our first cruise on Liberty, but to date we’ve been on 30+ cruises. Came to the port a little before 11:00 to make sure we could get in the nearby parking at Cruise Park with no issues. We had reserved the parking in advance (required) and they are only open on Sundays (https://www.webreserv.com/cruiseparktx). They do not offer shuttle service, so I was dropped at the port first with the luggage and my husband went to park. We were told that 11:00 -12:00 was the busiest time to arrive, but we were on the ship within 10 minutes. However, we would not be able to access our cabin until 1:00 pm. We went up to the Windjammer and had a leisurely lunch and had no problems with finding a free table. Our cabin was an inside one on Deck 8 with a window overlooking the Promenade. We were surprised at how spacious the room was as it included a window couch and a love seat. Lots of storage around the cabin behind the desk mirrors and those in the bathroom. The only thing lacking was hangers, which our cabin attendant quickly supplied. The cabin carpet and sofas looked a bit worn and the toilet had a constant gray ring around the bowl. The bathroom shower capsule is definitely one of the smallest we’ve ever seen on a cruise ship and it only including one all purpose soap dispenser as body wash, shampoo, and conditioner. However, our cabin attendant got us tubes of shampoo and condition when we made the request. This is one of the largest ships we’ve been on (yes, we know there are substantially larger ships). We usually cruise with passenger counts under 1500. Since Liberty has ship overviews on the walls throughout the decks it made it easy to know where you were going. We did not go to any of the specialty restaurants as we were content with the Windjammer and the MDR where we had “My Time” dining. Other than the first night we had no issues with getting a table for 2 except for the first night. The biggest problem here was getting food served hot. We actually sent two entrees back as they were barely lukewarm. They tried to get better but had mixed results. Best entrée was the Braised Short Ribs – that would rival the option on most fine dining establishments on land. We got to be friends with the sous chef and he was very accommodating to our wishes and suggestions. The knockout meal here was the last night’s seafood buffet with hot and cold offerings. I know they had other options, but those offerings were enough for me. The other surprise was the 6 foot beautifully decorated cake display that looked too beautiful to eat, but we did! Saw all the shows and enjoyed them. Liked one comedian more than the other – but that’s personal taste. Loved the aerial show in the main theater and the ice-skating show and will make time to see it again on our next cruise. Was not a fan of the Saturday Night show. The Casino was smoky as usual, so we hurried through it. At most it was about 40% full at any time. Enjoyed the shows along the promenade deck. Saw the first one from our cabin, but couldn’t hear it so the next ones we went down to the promenade. The ship’s singers and dances are energetic and give their all. Love the ship’s orchestra, too and enjoyed their one jazz show in the Star Lounge. Also enjoyed the “Finish the song line” at On Air. Surprised at how many would sing out the answers in the back, but wouldn’t come forward to sing. Only played one Bingo round as the least expensive play was $49. For $69 you could play on a tablet that would electronically automatically mark the numbers for you. Other bingo’s I’ve been to on other ships the caller made jokes along the way about the numbers, but here it was serious. Won a bingo shirt which I was told would provide me with one free bingo jackpot card – but it could only be used with a full purchase. The only excursion we did through the ship was Stingray City and Starfish cove tour. Started with a 10-minute bus ride to the boat. It took 40 minutes for our boat to get out to the sandbar, which we joined with about 60 others. Stayed there about 35 minutes and then rode another 10-15 minutes to a cove where we saw 5 starfish. We left the ship at 11:00 and returned at 4:00 – no snacks offered, just water. Swimming with the stingrays was fun, but I’d check out other options and reviews over choosing this one if I could do it again at another port. We did a few treatments in the spa and I have a copy of the current rate sheet if anyone would like to see it. Liked the treatment but we had to remind them of our diamond benefits as they tried to exclude them. However, that was easily remedied when I requested to speak with the spa supervisor. Had breakfast in the MDR on debarkation day with a limited menu and they were out of one or two items. A bit disappointing for the final meal. However, debarkation was quick as can be. We enjoyed our cruise and have already booked the ship again. Read Less
Sail Date November 2019
My son's wanted to try this really big ship. This was our first Royal Caribbean cruise. We just got off yesterday 11/24. Previously have done many on Princess, Celebrity, Carnival, and Holland. So I can compare. First, the good,Allure ... Read More
My son's wanted to try this really big ship. This was our first Royal Caribbean cruise. We just got off yesterday 11/24. Previously have done many on Princess, Celebrity, Carnival, and Holland. So I can compare. First, the good,Allure is a really cool ship. They have activities other ships don't have like the flow rider, zip line, and rock wall out side. The water theater is amazing and so was the show. They had to end it 10 minutes early because of the rain. But it was still awesome. Studio B has the ice skating show as well, very good. The Amber theater is large and had good shows as well. Our room was overlooking Central Park. Which I really enjoyed. It is a real garden. Generally, it is pretty quiet area which I like. The room was plenty big enough for 2 of us. We really enjoyed the Captain and officers questions and answers hour. Captain John was really cool. They are very efficient at managing a lot of people getting on and off the boat. Now for the not so good. There are just too many people over 6200+. Crowds are especially apparent in the buffet, all the time, and on the promenade. There are 2 central elevator areas forward and aft. Each with 12. They are mostly full all day except very early or late in the day.The buffet food is just not that good. It is the same every single day! Windjammer buffet is also way to small for the number of people on board. Plus they have limited hours that other cruise lines do not have. The whole thing closes at 3 pm or sometimes at 330 and they don't open again until 6 pm. That's ridiculous. We ate at 3 of the specialty restaurant. The best was 150 Central Park. Everything was delicious. Chops was very good. Steak was perfect. the mac and cheese was bland, tasteless. Side order of asparagus which they said was for 2 had only 6 spears. Izumi was only fair. for sushi. They do not know how to do the rice. It was mushy, looking more like cream of wheat, just not done right. The sashimi was not sliced properly. My son watched as he sawed it back and forth. Maybe we are snobs when it comes to sushi, but hey they are charging a sizable amount, it should be good. The dining room dinners were mostly good. Only liked 1 dessert there all week. If I am planning a cruise RC would not be my choice. Mostly because of the food and the crowd. If someone else is planning and chooses RC, sure I'll go. It wasn't horrible just not that great of food. Read Less
Sail Date November 2019
By far worst cruise i have been on. I took off work for 7 days for this cruise and it was horrible. I understand weather but it should have just got cancelled altogether. I am a mom and can only do vacation one time a year. The staff are ... Read More
By far worst cruise i have been on. I took off work for 7 days for this cruise and it was horrible. I understand weather but it should have just got cancelled altogether. I am a mom and can only do vacation one time a year. The staff are very rude and i had my food before my drinks n i had to get the head waiter to get our drinks. We got to nassaeu for only 1 hour n had to pay port services and we couldnt do anything for one hour. I am very frustrated.I felt unsafe a couple of times. My own daughter told me that she wanted to go to the room because she wa s scared of everyone yelling n screaming n a fighy almost happenend n no secuirty or staff around on deck 2 n i had to call security n of course they took their good old time. I have never complained. I would like some kind of money back. One day cruise credit for 2 days we missed out on is not fair. Staff was very rude throughput cruise. They dont care about their passengers. I will never go on this ship again Read Less
Sail Date November 2019
My husband and I booked this to celebrate our Anniversary. One issue after the next from the time we got on the boat until the time we left. Food outside of the speciality restaurants was mediocre at best. We spent an extra day anchored ... Read More
My husband and I booked this to celebrate our Anniversary. One issue after the next from the time we got on the boat until the time we left. Food outside of the speciality restaurants was mediocre at best. We spent an extra day anchored in the bay due to bad weather causing us to miss 2 of our ports. I say 2 because we were only in Nassau from 1130pm until 1230am. The ship itself was run down. Common areas were dirty as well as the bathrooms. It is clear they don't value customer loyalty. There were some positives while on board but those all came with an extra fee. Chef's table and Giovannis were out of this world as well as the service received in the bar areas. Machines were without ice most of the time and bottled beverages were always warm. We would definitely love to cruise again but it won't be with Royal Caribbean. Read Less
Sail Date November 2019
First of all, this certainly was not our best cruise experience; however some things were in my opinion unavoidable, but RCI still could have done better in their response. To start, prior to the voyage, RCI sent everyone both an e-mail ... Read More
First of all, this certainly was not our best cruise experience; however some things were in my opinion unavoidable, but RCI still could have done better in their response. To start, prior to the voyage, RCI sent everyone both an e-mail and text message the day before the cruise informing us of an impending storm and that there may be itinerary changes. I viewed the storm myself on radar and it was rather large. I've been on a ship before that attempted to go around a storm and that was a bad idea, many people got sick. I certainly preferred to stay in calmer waters for 2 days, rather than take a chance. So of course this affected everything. We did not go to Port Canaveral at all (still need to recoup money for a third party excursion to Epcot Center); we arrived in Nassau at 11:00 PM and had only 90 minutes to see virtually nothing (most businesses were closed); and CoCo Cay was indeed nice, but that was about it. The staff was hit and miss, which was disappointing (some were very good, others were not). The shows were decent. Some of the on board activities were lacking, such as Bingo in which the cost was a bit pricey for just a simple game of straight bingo or 4 corners. Probably the most disappointing was the food. For the most part the buffet food in the Windjammer was lukewarm at best. The dining room was a bit better, but just overall average. Also it should be noted even for breakfast in the dining room, the food on the bar was cold. However, our dining room servers were great (Sinegar and Mark), as was our cabin steward (Chris). Also the young lady outside the buffet that providing the hand sanitizer was wonderful and always a breath of fresh air. The cruise directors Katrina and John (who had taken ill) worked hard to keep things going. I would like to note they also led a non-denominational service which I hope RCI does implement on all of it's cruises. The two tributes to the vets (of which I am one) was outstanding. Our cabin (although a junior suite) was just okay, a bit dated, but clean. RCI did provide everyone an additional monetary credit towards a cruise that needs to be used over the next year (good on you). Overall, not the best cruise experience and I would say it is good they are retiring this ship next year. Read Less
Sail Date November 2019
I was on this cruise due to a work conference. We had meetings each morning and on our sea day but then were free to explore the ship and ports. Due to the weather we were unable to dock at Key West. I was impressed with how quickly the ... Read More
I was on this cruise due to a work conference. We had meetings each morning and on our sea day but then were free to explore the ship and ports. Due to the weather we were unable to dock at Key West. I was impressed with how quickly the staff completely changed our meeting etc... with only a couple of hours notice. We ended up stopping at Nassau a day early and added CocoCay on our last day. Having cruised on several different but mostly larger ships, I was worried that the Majesty would be too small. I actually enjoyed the size of the ship as everything was close to walk to. The atrium area looked really nice with some small shops. If I would have been on a regular cruise I think the entertainment would have been a little lacking but we were busy with meetings and didn't really notice. Everything was very clean and I though the service everywhere was really good. I though the decor was pretty inside the ship - unlike my most recent Carnival cruise where the decor was incredible ugly and dated IMO. Had a "spacious ocean view" cabin on the 9th floor. The room was very clean with enough storage but was quite small. I would hate to see how small a regular room would be. Our room steward was Cheryl who was awesome! I brought an over the door shoe hanger which helped with shoes and cosmetic storage as there is VERY limited storage in the bathroom. The beds were comfy and the air conditioning worked well. We had a large group for dinner each night so we never had the same servers. Some of the service teams were great, others not so much. The dining room food was okay with a couple of standout dishes (beef tenderloin and apple pie). The buffet breakfast was ok but the scrambled eggs were awful! The only extra dining option was Johnny Rockets which was ok. There are no other extra cost dining options - miss the sushi and seafood options on the Mariner. There are also the freestyle soda machines right by the coffee shop and also upstairs in the buffet area. If you have a chance to to to CocoCay - do it! It was fabulous with a nice included lunch and some good shopping. The fresh water pool was amazing and you could always find a waiter for a drink (we did have an use the drink package!). I am an avid DCL cruiser and I actually liked it a bit more than Castaway, especially now that you can dock on the island. Overall a nice cruise - especially for the price! Read Less
Sail Date November 2019
One of the reasons we chose this cruise is that we had never been to Darwin. Well. we still haven't! The Exit deck was changed from Deck 1 (as was widely advertised) to deck 4, and the ramp provided was incredibly steep. I hired a ... Read More
One of the reasons we chose this cruise is that we had never been to Darwin. Well. we still haven't! The Exit deck was changed from Deck 1 (as was widely advertised) to deck 4, and the ramp provided was incredibly steep. I hired a scooter for the express purpose of seeing Darwin, but it would not have been safe to take it down the incline, nor would I have been able to ride it back up. Several of the older passengers and those with sticks also had great difficulty in negotiating this ramp, and were completely winded by the time they got to the top. It totally spoilt my day, and several other disgruntled passengers felt the same. Also, don't bother getting a soft drinks package. Despite being issued with the bulky microchipped glasses, there are no soft drink dispensers on board the "New" Voyager. Total waste of money! Johnny Rockets is also a "no show". The venue is marked on the deck plan, but isn't open, and the free milkshake we were promised - "buy one get one free" - so much pie in the sky. BTW, the Windjammer seating arrangement appears identical to the old one. There are certainly no "extra seats", and getting a table can still be problematic. Also, the picture shown in the article is of the Deck 14 lounge, which is NEVER this empty. Read Less
Sail Date November 2019
Took this cruise with my best friend who was my cabin mate, and my husband and young adult daughter who were cabin mates. We chose the cruise because we wanted to sail on one of the larger ships in the Royal Caribbean fleet and Bayonne is ... Read More
Took this cruise with my best friend who was my cabin mate, and my husband and young adult daughter who were cabin mates. We chose the cruise because we wanted to sail on one of the larger ships in the Royal Caribbean fleet and Bayonne is just a bit over three hours drive for us. We had expedited arrival and embarkation was quick and smooth. From parking the car to being on the ship was about 10 minutes! THE SHIP ~ the ship is really nice, but I was disappointed in the Royal Esplanade and this was a personal thing. I was comparing to the Royal Promenade on the Voyager class ships which in my opinion has a much bigger WOW factor. That being said, it was the hub of activity and the variety of shops and venues was nice. We especially liked the Music Hall. CABIN ~ we had two balcony cabins; one forward and one aft which made for a lot of good exercise walking the corridor. Our aft cabin steward, Imade, was absolutely fabulous. Our two simple requests of ice each day, and extra bath towels were met and he was always friendly. Hubby's cabin steward was efficient as well, but just not as friendly. DINING ~ We enjoyed breakfast and lunch at the Windjammer Buffet on most days and there was a nice variety of items to choose from. Everything was very tasty, but all cruise lines need to do something about rolls for burgers and dogs ~ they always seem so dry! Maybe steamers would be a good solution for that. A personal favorite is the Coconut Ranger Cookies ~ they are so addictive. We had my-time dining and ate in the dining room six of the seven nights. The food there was also very tasty. I did have issue one night with a steak not being done to my liking, and my husband thought the turkey/stuffing/gravy was better at the Windjammer. After our first night, we requested Karim as our waiter. He and his assistant were very friendly and provided great service. One downside was the head waiter coming by the last night and asking that we give top ratings because it is beneficial to "our wait staff." Our party had nothing bad to say about our service, but this should not be something that is pushed. Another issue we hate is having the photographers come while we are eating dinner. We will just decline. Sorrento's Pizza is the bomb! Especially the Caribbean Pizza. ENTERTAINMENT AND ACTIVITIES ~ We enjoyed bumper cars, iFly, and North Star. iFly is such a cool experience but I can tell you for sure that I will NEVER skydive after that experience!!! The Solarium area was really beautiful and a nice place for the adults. Karaoke is not for us either by participation or listening, but to each his own. There was a BonJovi cover band who were spot on. We did really enjoy The Royal Swedes Band and went to see them numerous times throughout our trip. The final night they were joined by some of the members of the We Will Rock You ensemble and let's just say that Zak was too "over the top" and really didn't do the band any justice. "The Gift" was a different type of show than we are used to seeing on cruise ships, but the music selections pulled the story line together nicely and the ensemble was terrific. "We Will Rock You" did exactly that!!! The plot of the show was fun and the ensemble was just FABULOUS! Such talented singers and dancers throughout. "Spectra's Cabaret" ~ well, all we can say is WT????? Absolutely confusing and NOT entertaining at all. Wouldn't be surprised if that show doesn't last long. My husband and I spent a tiny bit of time in the casino ~ it is just too smoky. Another thing cruise ships need to work on. We are non-smokers and spend a decent amount of time in our local NON-SMOKING casino. Having a non-smoking section is just totally useless when there is absolutely NO separation between the two areas. In our opinion, it's just like it used to be in restaurants before smoking was banned. Really, if people want to gamble they will do it whether they can smoke or not, the same as when they go out to eat and have to go outside to a designated area to smoke. I don't need to get sick because of your addiction. Yes, I know we have a choice and so we choose to extremely limit our time ~ it's the cruise line's loss. PORTS AND SHORE EXCURSIONS ~ Our itinerary was changed twice due to weather issues. We didn't let that bother us because mother nature is the culprit. We figure we are not cooking and cleaning, but are having great meals and entertainment and activities, and our cabins is being taken care of so we still had a great time. We enjoyed our beach day at Coco Cay. All adults so we didn't do the water park. The barbeque lunch was good and plentiful, as were the island drinks. The CocoLoco is YUM!!! SERVICE ~ I saved this for last because this was the NOT SO ROYAL part of our trip. Due to the fact that we were docked in Bayonne for 2.5 days and the fact that we have unlimited service on our phones, the VOOM package that our daughter purchased was not necessary for those days. She requested that those days be refunded and was flat out refused. On top of that, the internet was very sketchy for the entire cruise and there were many times when she did not have service. Nothing like paying for a service and it doesn't work most of the time. The biggest fiasco, however, was the "ship's IT services" which seemed to always be down. We had to visit guest services 5+ times to get things credited properly when they weren't being applied to the proper person in our cabins, for when our daughter got charged three times for one drink when the bionic bar malfunctioned, and when they credited our NASA port excursion incorrectly. AND, they still aren't correct when reviewing our final statements!!!!! We don't understand how difficult it is when you have names and credit card numbers for each cabin. If they could just get this right from the beginning they would probably have 75% less people standing in line at guest services. They can build a $30 million dollar technologically outfitted show area ~ Two70 ~ but they can't properly charge a cabin account. One thing that frustrated MANY including us was all of the confusion for Sunday football and where the games would be shown. Come on people, we've watched football on every cruise we've ever been on. They started the game late in the Music Hall and we had to watch without sound on the upper level, because we were being tortured by karaoke on the lower level. Sorry, but that's just poor planning!!!!! Read Less
Sail Date November 2019
We went on Anthem from Nov 16 to Nov 23rd due to a stormy weather situation our itinerary was changed twice. We spent two days docked at Bayonne then we were scheduled to go to Bermuda then that was changed to Coco Cay for one day. ... Read More
We went on Anthem from Nov 16 to Nov 23rd due to a stormy weather situation our itinerary was changed twice. We spent two days docked at Bayonne then we were scheduled to go to Bermuda then that was changed to Coco Cay for one day. Everyone was given the opportunity to disembark and get full credit towards anther cruise at a future time. Some people left as late as Monday morning. With all of this we had a great time felt badly for those who flew in and with children who could not reschedule their cruise. We danced we ate used the Solarium saw the shows the entertainers enjoyed the Diamond club met a lot of wonderful people had a perfect day at Coco Cay. We made the best of this situation. We will go on Anthem again for sure our cabin was great food at main dining room, Solarium Bistro and Windjammer was very good Entertainment was great enjoyed the guest comedians especially Mike Pace.Service is always excellent on Anthem Read Less
Sail Date November 2019
Choose this cruise because my sister and I had not been on Symphony of the Seas and we wanted to see what this large ship was like. Embarkation was quick and we were on the ship 20 minutes after we arrived at the port. We had a Central ... Read More
Choose this cruise because my sister and I had not been on Symphony of the Seas and we wanted to see what this large ship was like. Embarkation was quick and we were on the ship 20 minutes after we arrived at the port. We had a Central Park Balcony on the 10th floor. I like the ocean view balcony better but we wanted to try something different. We spent very little time on the balcony and sometimes it was very noisy with music and people making noise. The cabin was great, plenty of room to store things, like the glass enclosed shower and our room steward was tops. Grease was amazing, I would go on this cruise again just to see it. The ice skating and aqua shows were terrific. They had to delay the aqua show because of high seas but they did it the next day so worked out fine. I am Diamond and one con was the small Diamond lounge, at night it was always packed with no place to sit unless you got there early so we did not use it, instead using our 3 free drinks at the bars. We spent some time in the casino, if you stayed in the no smoking area wasn't too bad. This is a very busy casino with 3 sea days it was open very late at night. We ate at Park Cafe, Jamie Olivers Italian (fabulous food), Solarium for breakfast and lunch most days, and MDR for our evening meals. Our table mates were great, we had a very interesting time and our dining room staff was top notch. We never had a bad meal anywhere we ate. We Went to St. Maarten, had an excursion and saw both sides of the Island, both Dutch and French. Ate a great raspberry tart at a bakery in the French side across from the marketplace. Shopped a little in the booths and then back to the bus. We boarded a double decker boat and cruised the lagoon. Saw lots of boats damaged by hurricane Erma. Then boarded the bus and saw more of the Dutch side. Our guide was very good. In San Juan we had an excursion that took us on a tour of both old and new San Juan.. Had a great guide who knew lots about the cities and kept us well informed about what we were seeing. In Labadee we rented a Beach Lounger and spent the day on the beach. The weather was absolutely perfect, the water was blue as could be and we watched the zipliners come across the water. The food on Labadee was just okay, hot dogs, hamburgers, etc. With over 6000 people on this ship, the elevators were often a long wait to get where you were going, especially around dinner time and show times. Debarkation took a while to get everyone off the ship,. We had a 7;40 - 8:00 departure time and we were off by 8:00. We had a transfer with RCCL that worked out great, got right on the bus and directly to the airport. We had a 12:25 flight and had time to get lunch before we boarded. We would definitely sail on this ship again, the crew was friendly, efficient most of the time, and the ship and shows are excellent. Read Less
Sail Date November 2019
My favorite part was My Fair Lady on the 4th floor! I love the server's that we had. The entertainment was great! Loved the comedian Steve White! He is hilarious! The ocean view room was so comfortable! This was my first ... Read More
My favorite part was My Fair Lady on the 4th floor! I love the server's that we had. The entertainment was great! Loved the comedian Steve White! He is hilarious! The ocean view room was so comfortable! This was my first time on a cruise! I would love to go back on Enchantment of the seas! It was so beautiful! I really loved going to Cozamel! I went to a Mexican restaurant that had wrestling match with two guys!! It was fun! The water is so beautiful blue! I was happy to be part of the celebration of the Royal Caribbean cruise lines! 50 years is quite an accomplishment! The cake was beautiful in the Windjammer Buffet and the little cakes in My Fair Lady! My favorite server was Tiger! Thank you Tiger for being so kind! I know you are new at being on a ship! You can do it! Read Less
Sail Date November 2019
My husband and I chose a back-to-back on Navigator of the Seas for one reason only... to be able to visit and enjoy their private island, Coco Cay twice. The first cruise was 3 days and the second cruise was 4 days. When you fly from ... Read More
My husband and I chose a back-to-back on Navigator of the Seas for one reason only... to be able to visit and enjoy their private island, Coco Cay twice. The first cruise was 3 days and the second cruise was 4 days. When you fly from Canada it just makes better sense to do at least 7 days because of the cost of the flight. We stayed in the same virtual balcony cabin and we were able to just get off and on the ship between cruises for 10 minutes without our luggage and just to clear customs, which was a breeze. The food was good and lots of choices in both the MDR and Windjammer. We did not bother with specialty restaurants after deciding that Hooked was not worth the charge after considering rate of exchange for Canadians. Their island was really beautiful and had plenty of loungers for everyone. The only negative thing was that this time of year, the water in the beautiful Lagoon pool was very cold as were the beaches. We just rested by the pool and then went to enjoy a delicious lunch with plenty of choices. RCCL provides complimentary trams from the pier to the island and then you change trams to continue on to different stops along the island. Wonderful feature for those of us who have mobility issues. What made this trip so wonderful was because of the staff and crew. Everyone was friendly, helpful and always pleasant. The live orchestra and shows were great but their tribute band "One4One" was so talented. They had everyone dancing in the Promenade with their "Queen", "Eagles" and "Beatles" tribute evenings. Wow! Such talent! I have just a few suggestions for Royal Caribbean that would make cruises more enjoyable: All ships should have at least a one day "smoke free" in the casino; and Diamond members should be offered a discount on frozen mocktails and cocktails as well as a discount for food at Johnny Rockets. Read Less
Sail Date November 2019
11/15/2019 Embarkation went smoothly. Everyone on the staff of the Empress was always friendly and helpful. The ship is of the smaller variety which we find to be better for our needs. Everything is always close by. Very relaxed ... Read More
11/15/2019 Embarkation went smoothly. Everyone on the staff of the Empress was always friendly and helpful. The ship is of the smaller variety which we find to be better for our needs. Everything is always close by. Very relaxed feeling aboard. Service by staff was outstanding. Our stateroom was adequate. It had a nice size TV with a sleep timer. You did not have a TV guide list of what was being shown. It was the luck of the draw trying to find a movie. There were news Channels to keep you informed, children’s’s shows for the kids and shopping channels. The beds were a little hard so they added some padding for us to make it more comfortable. Our cabin lacked a refrigerator. First time we ever had that happen. They supplied an ice bucket upon request but no tongs to lift the ice. Finally obtained some tongs thru a housekeeping request. The tongs were huge and the ice bucket was small. Our cabin steward kept our room neat. We hardly ever saw her. The life boat drill was held in an area where you had to stand. Since we are unable to stand for more than 5 minutes we asked if there was some place else we could go to sit and we were directed to the Royal Theater in the balcony. It seemed strange that the main level of the theater was completely empty. They could have saved many of the cruisers from standing by using those seats. The food on board was excellent. Our favorites in the dining room was the beef tenderloin. It was so tender you hardly needed to chew it. Wonderful flavor. Next best was the coconut shrimp and the crab cake appetizer. Lobster night was a real treat. All the lobster tails you could eat. French onion soup was excellent. The shrimp cocktail was chilled to perfection. In the buffet each night we were greeted by Jess, the washy, washy host. He was everyone’s favorite. Wonderful personality and so helpful getting everyone to clean their hands so they would not contaminate the buffet. Our favorites were the hot dogs reminiscent of Costco’s hot dogs. The London beef pie was excellent. The chocolate chip cookies were the best ever. Our waitress in the dining room was excellent. She was from India and her name was Minakshi. She remembered everyone’s name and welcomed us each night asking us about our day. She went out of her way to please us. We had asked about the blueberry muffins that were on the room service menu that never appeared when we ordered them. She went to the cook and found out they were only prepared on a certain day and had the chef send us a big plate filled with blueberry muffins to our stateroom the next day. They tasted great. It was a pleasure to see Mina every night welcoming us with her warm smile and her wonderful personality. The trivia games were great and held often. Their staff made the games even more fun including Andy, Kacy, Michael and Bonita. The prizes were repetitive, a pen, a key chain or a high lighter. Rarely given was a cap. Everyone was up for the challenge of winning. A tee shirt or an RCL lanyard would be our suggestion for a prize to help advertise RCL. The Quest game was a lot of fun led by Elvis, the Cruise Director. We had a Meet and Mingle Party on the first sea day led by Orlando. Only a few officers attended. They had a table of refreshments. We had 41 cruisers who registered for the party. It was a nice way to meet everyone. Following the party about 20 Cruisers on our roll call went to the casino for a Slot Pull. Shawn, Casino host, was very helpful in setting up the Slot Pull. We all had fun. Free drinks for all who participated as well as a gift bag for the 4 top winners which included a Royal Casino tee shirt, a room key holder and some free slot coins. The shows were okay. Nothing spectacular. There were movies on the big screen by the pool as well as in the theatre. Our favorite was Strange but True. It was a movie from 2019 that we never heard of but it was excellent. One problem we had on the ship was that my husband developed a cough which seemed to be related to the pillows in the cabin. Evidently they were not hyper allergenic pillows. When we asked for a replacement pillow that might help they said they only had the one type of pillow. I tried rolling up a blanket and covering it with a fresh pillow case but it seemed to help a little but not enough. We found that if we went on the pool deck under the stars he was able to stop coughing. As soon as we went back to the cabin his cough would return. We tried taking Benadryl which seemed to help a little. But whatever it was causing the cough is still in our cabin. He was fine everywhere else on the ship. Really surprised they only had one type of pillow. On our last night on the cruise an announcement was made but only heard it in Spanish. There was no English translation in the main dining room. It was relayed to us later in the theater that a cruiser was taken ill and we were heading back to Key West to take him to a hospital for treatment. We thought that was very thoughtful of the Captain to do this to help save the passenger’s life. Debarking was a mess because we arrived late in Miami due to stopping off in Key West to drop off the cruiser who was in critical condition. We thought they would go full speed ahead to make up for the time loss but I guess it would cost too much to go full speed. We were told that we had to be out of our cabins by 8:30AM so the stewards could make up the cabins but since we did not arrive in Miami until 9 AM Deck 5 was a mob scene with not enough room for all the people waiting with their luggage to walk off. I never realized so many people did walk off. The line went from one end of the ship and wrapped around into the photo gallery. We were waiting for wheelchair assistance and it seemed like they were very short on pushers and we did not get off the ship till around 11AM. Then there were not enough porters to get the luggage. The only thing that went right was the Lyft driver who arrived in 5 minutes. It was a great cruise except for debarkation. Read Less
Sail Date November 2019
we are not cruising travellers but when that short trip to New Zealand came with a good price we booked it , just to have a look before we go for a serious trip.... the ship is too big and the time in port is too short ,the price of ... Read More
we are not cruising travellers but when that short trip to New Zealand came with a good price we booked it , just to have a look before we go for a serious trip.... the ship is too big and the time in port is too short ,the price of drinks are too expensive 5 stars for organisation , in & out, for service, for infos ,for cleanness ,safety ,activities, 4 stars for food...it was very enjoyable ,but we will not do it again ,or though this cruise is very good for seniors , disable, the crew really looks after these people...for the dining SILK was top.the food and service was good ,we tried the windjammer , plenty of food, good variety but taste less and it's a very busy place...the music on that ship apart the live band and singers is pretty bad..cheap well if you want to go cruising go for it Read Less
Sail Date November 2019
Where do you start trying to describe this incredible ship although there a lot of passengers she is a very big vessel and there are a enough spaces and venues to accommodate everyone. Embarkation was the quickest we have ever had ... Read More
Where do you start trying to describe this incredible ship although there a lot of passengers she is a very big vessel and there are a enough spaces and venues to accommodate everyone. Embarkation was the quickest we have ever had arrived at pier @11:00 on by 11:20 so efficient. We had an obstructed view balcony cabin on deck 6 port side quite roomy plenty of storage and hanging space and we were looked after extremely well by our wonderful cabin steward Henri. All of the entertainment venues were well attended and packed out most nights in particular the Two70 at the rear of the ship absolutely mind blowing venue. A big shout out to the following bar staff who went above and beyond and are a credit to Royal Caribbean Trystan,Crispin and Allan in the Schooner Bar and Alwin and Marina in one of our favourites The Bolero. All dining staff throughout the ship amazing as always first class cant do enough for you. We did our own thing at port stops so cant comment on shore excursions. To Captain Henrik and his crew thank you all for taking us on this wonderful journey on this fantastic ship. Would we cruise on this ship again yes in a heartbeat. Read Less
Sail Date November 2019
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