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45,570 Royal Caribbean Cruise Reviews

My Husband and I only had a weekend to be able to celebrate our 10 year anniversary so we decided on this cruise and boy are we glad we did! This short cruise really crams in a lot. We did the key program, drinks package and unlimited ... Read More
My Husband and I only had a weekend to be able to celebrate our 10 year anniversary so we decided on this cruise and boy are we glad we did! This short cruise really crams in a lot. We did the key program, drinks package and unlimited dining plan which I highly recommend but even without those additions this cruise is really great. So much to do on board and very good entertainment going on non stop. We did blue lagoon island in Nassau which was awesome but with coco cay included you don't need to spend extra on excursions unless you really want to. The ship is so awesome you might want to just stay onboard in Nassau. The food in all of the specialty restaurants was really good. Especially Chops. Best food I've ever had on a cruise. The coffee was definitely best from the coffee shop on the promenade. The ride was a little bumpy at times but not too bad. We got a balcony room and it was really great. Plenty of room and beautiful views and our room steward Ketut always kept it very clean. Did the free continental room service to save time on the 1st morning and that was very good and convenient. Coco Cay was amazing!! I just wish we could have stayed there longer. Overall for such a short cruise this was really spectacular and I would do it again in a heart beat and recommend to anyone wanting a really fun short weekend get away. Read Less
Sail Date October 2019
Worst cruise experience of my life. The boat smelled of sewage throughout. The food would be considered subpar in a cafeteria. A crew member blocked my wife on the stairs to try and get her attention. The show we tried to watch was so bad ... Read More
Worst cruise experience of my life. The boat smelled of sewage throughout. The food would be considered subpar in a cafeteria. A crew member blocked my wife on the stairs to try and get her attention. The show we tried to watch was so bad we left after 5 minutes. Royal Caribbean ran a special for this cruise but gave us far inferior quality that doesn't reflect other RC cruises I've been on. They should be ashamed to have served the food they did. My wife and I were sick from the second day because of how nasty the food was. We tried everything in the main dining room from breakfast through dinner. It was all disgusting. Tasted like microwave dinners. I'm not sure how you can make prime rib taste like rubber other than putting it in a microwave. Every piece of "grilled" chicken tasted like it was boiled and then thrown in some sauce. Every piece of cake tasted the same no matter what the label said. I'll never cruise with rc again. Read Less
Sail Date October 2019
The quality in all means was HORRIBLE! The food quality was terrible. you can easily tell it was just heat up in the microwave and serve to the people, absolutely disgusting. My wife and I didn't even go to dinner the last night. Not ... Read More
The quality in all means was HORRIBLE! The food quality was terrible. you can easily tell it was just heat up in the microwave and serve to the people, absolutely disgusting. My wife and I didn't even go to dinner the last night. Not to mention the entertainment was awful, the music was boring with the worst DJ and band in the spectrum club and boleros lounge. My ocean view turned out to be a window with people walking outside with NO VIEW OF THE OCEAN!! TOTAL RIP OFF for something called ocean view! I have cruised many times mainly with carnival and never had this type of experience. The truth might be since this was a old ship (Majesty of the Seas) the company probably doesn't put any time, effort or quality if it's not a money maker like the newer ships. This is very disappointing because carnivals older ships are still good quality. To be honest, the only reason i had fun on this ship was because i went with a group of friends. If this was not the case, i would have wished i had my money and time refunded. Read Less
Sail Date October 2019
Disclaimer: This was our first trip with RCCL, our last 3 x were with Disney Cruise Line(which we were very happy with). I have 3 small children- 3, 6, 8., and am particular for quality/service, and have allergies- hence my experience. ... Read More
Disclaimer: This was our first trip with RCCL, our last 3 x were with Disney Cruise Line(which we were very happy with). I have 3 small children- 3, 6, 8., and am particular for quality/service, and have allergies- hence my experience. Check-In: We did online check-in and had to redo all the paper work at check-in again, and still spent more time fixing it on board. Lots of lines/long waits to get on board and at guest services. Put a damper from the start of the trip. Once onboard were greeted by cigarette odor. There is a constant cigarette odor in atrium area because of the casino. Dining: Didn’t like that we were assigned to a shared table. I’m here to vacation with my family, not to mingle. It took some time but we were reassigned to a private table. Food in dining rooms overall was very good, service was top-notch. It was the highlight for us on the ship. They were able to accommodate any special requests. Had room service one morning and it was great and on time. Buffets were good and had a lot of variety. Enjoyed Sorrentos pizza and the deli options for the kids. Tables were always clean. Adventure Ocean Kids program: Very disappointing. Registration was a mess. My kids didn’t want to go after the first day. Activities were coloring, hearing stories, or playing games like tag. They had a Family Science activity they said it would be making a volcano. It ended up being a demo of one of the counselors doing it. she was having a blast while the rest of us watched. Didn’t even have any kids participate. Nothing hands on and a waste of time- sums up the kids program. They have a room for kids under 3 to play with toys but no counselor so parents stay with them. There is no babysitting service. Entertainment: Loved the variety of live music on board. Kids enjoyed the rock wall. Did not enjoy the theater performances. They had a Britney Spears vocal performing soul classics for Signed Sealed Deliver- was off putting and the kids were bored, so we didn’t do the Boogie Nights one. We saw Puck the Magician another night and the kids enjoyed it. We did a Disney trivia, and it was again a waste of time. It was a PowerPoint of 15 slides, and then 1 fact question at the end. It lasted 10 minutes. We noticed a few activities didn’t happen as well. They were suppose to play Hocus Pocus on the pool deck. It was a clear night, but nothing. They were suppose to have Ballroom dancing another night, and again nothing. It was disappointing showing up for nothing. Cupcake class: If you are curious about signing up kids, I’d recommend age 8 as the minimum. It was a great class, and actually took 1.5 hours instead of 45 minutes. It’s advanced, working with fondant and lead by a head pastry chef. We signed up with our little ones but it was too much instruction for them to follow along. The chef was great with the kids and they enjoyed it, but I think it would have been easier on us all to just hang out at the pool. Other: Atmosphere is majority young groups, party goers and first timers, with the minority of couples, retirees, families. Experienced a guest cursing repeatedly loud at crew that it was “f*ck#d up” he had to pay a daily gratuity at guest services. Probably from the same group that would pass through the halls late at night blasting loud music. But what do you expect when every corner they are pushing alcoholic beverages. Photos: We bought the all photo package for $159 in advance. I called to confirm it included digital as it just said “all photos” and was told yes all prints and digital are included. Once onboard was told no, it was only prints since this ship didn’t have the technology to offer all digital. Typical setup every night around atrium with various backgrounds: black, white, ship, bokeh patterns. We didn’t get any photos near the elevators on formal night but regretted it since they ended up looking really nice. Out of 60 prints, I ended up with 10 good ones. Lots of eyes closed, hair in face, not looking, crooked angles, etc. We are going to create a bloopers album in spite of it all, but I wished the photographers took their time since we missed the opportunity to capture these vacation moments. Parking: First time to use Park-n-Go(as recommended here) and had a flawless experience... and it’s cheaper than parking at the port. Highly recommended. First class service. Excursions: Our itinerary included Cozumel and Costa Maya. Bonus, we got an extra hour of sleep due to the time change. Cozumel we did the Xcaret Adventure. If you have little ones - as a heads up the journey to get there can be tiresome. We regretted not having a stroller or beach wagon. They said to be downstairs at 6:45 am. But it took 2 hours before we even left the port on a shuttle boat. The boat ride was another 45 nauseating minutes, followed by a 10 minute walk to a bus, and another 15 minute bus ride. The guide never stopped for us to change, and when we asked about renting a stroller he said it would just get in the way. I think he just didn’t want us to slow him down, so we left the group. We did one river ride, had the most expensive taco lunch, 20 minutes on the beach and then it was time to head back. I didn’t like that they have us 30 minutes of shopping time before getting on the shuttle boat. It was not part of the itinerary. They should have let us leave and those wanting to shop could have stayed or shopped at the port. Overall, we felt the excursion was still worth it for the river adventure. Costa Maya we did the dolphin encounter. It’s right next to the port. Very easy to get to. It was overall a great experience for my family. We got to go in the water and do tricks/poses with the dolphins. People were complaining that most of the instructions were in Spanish. We got the digital picture package and realized afterwards all of my husbands photos were missing! So make sure you get everything before you leave. We also did the bird aviary. This was my oldest child’s favorite from everything we did the entire trip. It was not crowded at all, and we had a lot of time to interact with the beautiful birds and to enjoy the views. Read Less
Sail Date October 2019
Mostly agree with the last few reviews on this site. Readers who are interested in the suite areas, or a short sailing out of China may find this helpful. Departure City: Shanghai is a vast city with quite of lot of things to do, but ... Read More
Mostly agree with the last few reviews on this site. Readers who are interested in the suite areas, or a short sailing out of China may find this helpful. Departure City: Shanghai is a vast city with quite of lot of things to do, but we had limited time there and explored it independently. Easy to get around on the metro if you have a map. Embarkation: very large queues were skipped, very rushed feel with large crowds milling about, but you do need to flag to embarkation staff if you have priority Disembarkation: we elected to leave late, but despite lack of priority, was swift Ship: Large, modern and spacious - feels similar to Ovation, with similar crowd concentration - elevators can be crowded at times, with pushing/shoving at peak times (eg subway in China/Japan at peak hour) - back of the ship (270 area) tends to be much quieter unless there is a show happening there - no overcrowding in the Silver/Gold areas, Solarium seems particularly empty except for a number of children and their supervising parents/grandparents Cabin - very new, modern, no damage/rust yet - very little thoroughfare, quiet, as in the Suite section, which is mostly cordoned off from the rest of the ship - close to the lounge, immediate access to the Solarium, far from other parts of the ship Dining: overall, Western-styled food is not as good as it is on other ships (we did not try Chops, though), but the Asian food is much better - room service menu fairly standard for an RCI cruise, with the addition a few Asian-styled dishes - set dining menu in all restaurants, with more options than you would find on a standard RCI cruise - Silver Dining: buffet with some Asian flavours. Had a great pork/ample combination in breakfast - Gold Dining: standard RCI breakfast menu, slightly more Asian flavours for lunch and dinner, but definitely Western options available - Sichuan Red: good Asian flavours, known for spicy food as per the cuisine (you can request milder, or no spice, although you would probably miss out on the experience) - Hotpot: worth going for the experience if you've never done it before, they provide separate pots if you prefer not to engage in communal dining, though it is better with more people, selection of cakes for desserts (didn't try), lots of Asian fruits, mangoes - Wonderland by DaDong: same environment (down to painting the menu) as other ships, food is OK (less "showy" than the usual Wonderland, peking duck is good - Teppanyaki: reasonable to watch the chef cook/theatrics, especially if you have not seen it before, meat is well cooked to your liking Entertainment: caters from Western/Eastern audiences, usually by minimising any actual dialogue. However, the cruise director speaks about 90% in Mandarin and 10% in English, usually limited to the communicating the essentials. - Silk Road: good theatrics/props/theme, lots of dance numbers with recognisable modern tunes, story is a bit disjointed, but a fun watch nonetheless, kids will love it - The Effectors show: about superheroes of special effects (choreography, sound, light, pixels), mostly decent execution representing each part, decent villain, not complex story (due to no voiced dialogue, only singing), kids will also love it - Showgirls: past, present, future - more classic RCI entertainment as the start is reminiscent of the shows in the smaller ships, but builds up to something that you might see in equivalent ships, no real story - Funny Bones comedic duo: starts slow, like a standard magic show, but the gags get much more involved with fun props, there is no dialogue and any spoken parts are purposefully unintelligible so you can interpret from the tone, body language - very clever - Shops: wide selection of shops that you might see on other similar class ships (the Royal shop, jewellry, handbags); there is also JClinic, which seems to be Japanese alternative medicine store catering only to Chinese passengers as there is no translation to English, there is also a pharmacy which sells all manner of medicines, some that I have never heard of (the packaging is mostly in Japanese). Some of the activities on Quantum Class ships that are normally free now require payment (eg iFly, trampoline, laser tag) Not many dancing activities, trivia, and no bingo If the crowd is predominantly Chinese, as ours was, you should expect a low buzz of chatter at every stage of a show. There is often a rush for seats/viewing space in the non-reserved seating and after the reserved seating is opened to the floor. Service: Friendly, attentive service in the suite lounges and specialty restaurants. Most staff will understand English. Not everyone will understand Mandarin, presumably as it is an English-speaking cruise line.. Bar service is excellent as there are absolutely no queues. It is particularly good in the Suite Lounge during Happy Hour, as most of the other guests are Chinese and don't seem to drink very much. I can't speak for service in the MDR or WJ as we did not go there. However, WJ looked very crowded whenever we went past and did not seem very appealing for that reason. Ports: Fukuoka we travelled independently in the ports - there were limited offerings for Western excursions, with most Chinese guests travelling in tour groups - the cruise terminal was a short taxi ride to Tenjin/Hakata, but you can also purchase a bus+train pass (day pass, 800 yen) from the nearby tourist centre, which allows you to take the bus to these places and around the central city area Would happily go through the same experience again, perhaps on a longer cruise as 4 days is hardly enough. Read Less
Sail Date October 2019
We chose this cruise because of the itinerary. We had never been to the ABC islands and sailing out of San Juan was a plus! Embarkation and disembarkation were super easy. We have never walked off before, we were at the airport so ... Read More
We chose this cruise because of the itinerary. We had never been to the ABC islands and sailing out of San Juan was a plus! Embarkation and disembarkation were super easy. We have never walked off before, we were at the airport so early, we couldn't check our bags for our flight! Ship notes: The service on the Freedom was amazing, except for one snafu on our cabin (discussed below). We especially found the servers and our room steward to be gracious, warm and anticipating our every need. The Freedom was clean, although felt old in a couple of places. She's obviously due the freshening that she's getting early next year, but there wasn't anything that was worrisome or ugly. Dining: We absolutely loved Sabor's Guacamole class. It was so much more interesting than the version on the Liberty. We actually got to make our own Guacamole this time! We enjoyed the experience so much, we booked dinner at Sabor on a later evening. The Main Dining room was lovely and our servers were wonderful. Unfortunately, diners at nearby tables made the atmosphere less-than-enjoyable. (side note: I don't believe it is ever appropriate in the main dining room to live stream the evening football game and provide play-by-play to the next table or to enter with a loud "whoop-whoop" and synchronized handshakes with the waiters). We did find it frustrating on port days to find food at later than standard lunch-times. When Sorrento's is closed, it would be nice if they had a sign out front telling you when it was open. The Gorgonzola gnocchi at Giovanni's is absolutely to die for! Entertainment and Activities We did not attend any shows in the main theater. We had late dining and after dinner, were done. It would be nice if one of the shows could be earlier in the evening. The ice skating show was a lot of fun! Don't think to hard - just enjoy the lovely athleticism of the skaters! Anna on the Cruise Activities team is Amazing! Ports/Shore Excursions: Bonaire - we walked up to a taxi tour offered at the port area. it was $25/person for 90 minutes and drove around the south side of the island. I would do this again, but maybe take the northside tour. Aruba - we booked a hotel room at the Renaissance Aruba for access to Renaissance Island. This was one of the highlights of the cruise! The Island is absolutely lovely, service top notch, and it was nice to be able to stop at a hotel room and have a real shower before returning to the ship. Curacao - we wandered the city on our own. St. Martin - after the lovely cleanness and friendly locals of the ABC islands, I'm afraid wandering through the Phillipsburg was a bust. The streets were not clean, the locals were extremely pushy and we only stayed ashore about an hour. We would absolutely take this cruise again on this ship! Read Less
Sail Date October 2019
We are experienced cruisers and have been loyal Holland America for a while. We went on this cruise because it was my high school reunion cruise. I have always said never on a BIG ship, well I now mean NEVER. Too many people pushing, ... Read More
We are experienced cruisers and have been loyal Holland America for a while. We went on this cruise because it was my high school reunion cruise. I have always said never on a BIG ship, well I now mean NEVER. Too many people pushing, cutting in front of, rude and crowded. Too many children, we wondered if we were on Disney by the large number of children who ranged from infants(how can you enjoy a cruise with an infant is beyond me), to teens, running, screaming, pushing all the elevator buttons, and more screaming. The noise level is above real, bring ear plugs. The only place we found some peace and quiet other than our cabin was the Solarium(adults only) and on some occasions Park Place. All the announcements, music, narration is beyond a human's hearing ability, so loud. The service in the Main Dinning room was very good. Our group had to eat at 5:30pm which is not what we wanted but in order to be seated together it was our only choice, Royal would not work with us on this. The food there was good and hot, I will not say delicious except for the escargot, onion soup, lamb chops and desserts. Royal is not a cheap cruise line, they will nickel and dime you to death, want to watch a movie in your cabin will cost you $11.99. The cocktails are all over priced and often only a half full glass, is Royal really that desperate for money?? Don't forget your umbrella, when it rains on this ship everything gets wet and all the passengers crowd into the interior. My biggest complaint is smoking is allowed in the casino. I like to play Black Jack and there was always someone smoking. This is a dangerous fire and health hazard, I don't want to breath second hand smoke. The life boat drill was a joke, they could never get all these bodies off this monster. The video they showed was a take off of James Bond and so poorly done. We could not hear this or see it from where we were seated in the Promenade. I don't know how Royal gets away with such a drill as the passengers kept talking through it all. We have sailed Royal years back and all I can say it was night and day difference from our last Royal cruise. Shoving in line at the buffet was so bad and you serve your self, a real potential for food contamination. We only ate there once and said never again. Again, too many children, why were they not in school at this time of the year is beyond me. Guess you can tell we were very unhappy on the monster and will be returning to Holland America for our next cruise. Read Less
Sail Date October 2019
This was our first cruise as a couple after 20 years or so cruising with family. We took our first RCCL cruise back in 1997 and have taken around 25 cruises in that time, around half of them with RCCL. It is sad to see how far this line is ... Read More
This was our first cruise as a couple after 20 years or so cruising with family. We took our first RCCL cruise back in 1997 and have taken around 25 cruises in that time, around half of them with RCCL. It is sad to see how far this line is prepared to go, to erode the cruise experience totally. I'm sure those relatively new to cruising won’t know any different and so don’t know what they missed. First the good. The ship is a physical masterpiece and a tremendous feat of engineering (I work in the ship building business). Despite its size it was very crowded. Embarking and leaving the ship was exceptional with both taking less than 10 minutes. Airports could learn a thing or two here. The not so good. We had a boardwalk balcony (since all sea view balconies had sold when we booked). The balcony was fine, but we would not choose this type again for a couple of reasons. First, there is little privacy and secondly, there is a lot of noise. In our room, the air conditioning was not working and only really got sorted at the end of day 2. For interest, there were quite a few portable conditioners around the ship so perhaps ours was not an isolated incident. We had “my time” dining using the American Icon dining room. It might as well have been called “no time” dining, since there were no times available to book! On the first night, we queued for 30 minutes and once we were allocated a table, waited another 30 minutes to have our existence acknowledged. The food was bland and cold when finally delivered. We checked the menu for the rest of the week to see that it barely changed day-to-day. Under duress we purchased a dining package ($600+]. Here is where we feel RCCL have changed for the worst; the “extra-fee” restaurants are rather good, but basically offer no more than what used to be offered in the main dining room only a few years ago for no more than the cruise fare. We find it ironic that the line describe the eateries (main dining rooms, windjammer etc) as free dining....hmm, I think we have already spent a few $000’s of dollars for the pleasure! Unfortunately, eating in the main dining rooms, is no longer an “event”...unless you think a trip to Denny’s is an event. No disrespect to Denny’s as in fact we had a better meal on our way home there! Whilst we purchased the dining package, it didn’t stop the constant hard sell to buy it (for the first 4 days of the cruise), or to buy a beverage package, spa treatments or to buy a $35 kitchen tour etc. The whole constant up sell is tiresome and intimidating. Just another note, getting anything to eat after 9:00 PM is limited to pizza as even the windjammer is closed by then. Whilst having dinner in the main dining room on the first night, we noticed that the imminent Grease show had been cancelled and moved to day 7. (Coinciding with our dinner reservation on that day). On the second night, the Aqua show was cancelled, then on the fourth night, the skating show suffered the same fate. Ultimately all of the shows were squeezed into the last day. Grease was very good, as was 1887. The headliner show was an acquired taste (not ours) and Columbus we felt was rather poor. Unfortunately due to constant rescheduling we couldn’t see many of the other events as they were showing simultaneously. I’m not sure we will choose RCCL again simply because you can get an identical experience for much less money on lines like Costa and MSC, where the price paid = expectations. RCCL still charge premium prices for an ordinary experience and then have turned the up-sell into the reason for you to be onboard. They are prepared to spoil the experience to chase the last dollar. Read Less
Sail Date October 2019
This was my 2nd time on Harmony (1st time was Nov 16'), and it was as good as I remembered the 1st time when it was a fairly new ship! Embarkation - smooth and quick, literally from curb to ship in less than 10 minutes. Keep in ... Read More
This was my 2nd time on Harmony (1st time was Nov 16'), and it was as good as I remembered the 1st time when it was a fairly new ship! Embarkation - smooth and quick, literally from curb to ship in less than 10 minutes. Keep in mind we were prepared with "Set Sail Pass" after completing online chick in, and passports! Ship - as amazing as it was 3 yrs earlier! Great décor, very neat, and flow was as good as I recalled. I have been on 3 of 4 Oasis class, and outside of first day (which is normal on all ships), it never seems like a ship with a few thousand onboard! Cabin - beautiful, and very spacious, with plenty of space to get situated for 7 days. My lady and I put away 4 full large suitcases worth of clothes, shoes, and toiletries, then easily hid the empty cases under bed.....comfortable as always! Balcony is a descent size, not too big and not to small. Food - Very good, not excellent!! Overall meals were good. Options were good, in either MDR or buffet/walk thru eating options. The only 2 complaints I have are; 1 the fact on this ship they seem to have less amount of omelet stations (only in MDR and Mini Bites on 15th floor) 2 MDR does not have many options as far as a "starch" (non-meat/vegetables). It seemed all my dinners had mash potatoes, to be fair I don't eat sea food. Entertainment - Very good!!! Grease, "1887" ice skate show, & "Fine Line" aqua show are all a must. All the other entertainment really depends, "Columbus" is really good, but headliner event varies! Activies - Excellent. Between the slides, zip-line, Flow-Rider, Ice skating, Mini-Golf, rock climbing walls, etc....there is almost too much!! Then you add cruise staff activities at the pool, promenade, theaters, etc.....Plenty of fun!!! Service - Excellent as always!! MDR staff were exceptional. Tidar & Ljubo were amazing, my lady and I wish we knew which ship they were gonna be on next so we could request them!!! Ports/ Excursions - Labadee is a favorite!! Old San Juan was nice but hours @ port were bad (2pm-9pm). Very nice to be steps away literally, from OSJ area. St. Maarten beautiful as always. We had great weather, so that helps! Overall I'd definitely go again, even if same itinerary, although prefer more ports, than 3 on a 7 day. If you have this many "sea" days this is a good ship for it. Read Less
Sail Date October 2019
We booked this cruise via a MLife cruise offer so we got a spectacular deal. Four gals, two ocean view balcony connecting staterooms. Harmony of the Seas met and exceeded our expectations. We had the most amazing time and can’t wait to ... Read More
We booked this cruise via a MLife cruise offer so we got a spectacular deal. Four gals, two ocean view balcony connecting staterooms. Harmony of the Seas met and exceeded our expectations. We had the most amazing time and can’t wait to book our next cruise. Embarkation: quick and painless. We got to the port at 10:30 and was on board by 10:50. Let me tell you, you see pictures of the ship and know it’s big but when you first see it docked in port, it’s just mind blowing how huge the ship really is. Cabin: we had connecting rooms 12574 and 12576. Great location, close to the elevators. Clean and enough storage space. Very happy with both rooms. Mila our attendant was wonderful. Dining: we had the UDP and it was worth it for us. We ate at all the speciality restaurants and only ate in the main dining room once. A great dining experience throughout the ship, the food was plentiful and tasty. Just one comment, with the UDP we were able to enter multiple entrees at all restaurants except for Chops Grille which charges $10. Ports: we had great weather at all our ports, sunny and hot. Labadee, Haiti Great place to sunbathe and swim in the ocean. The BBQ lunch was good. We did visit the artisan shop but did not buy anything. The local vendors were asking us to come with them to view what they were selling but we politely declined and were left alone. San Juan Puerto Rico We didn’t enjoy this port as much as we thought we would. Bought the San Juan culture tour via the ship for $55 per person and just didn’t feel like we got our money’s worth. Not sure if we would come back to this port anytime soon. St.Maarten We booked the island tour via Amigo tours and enjoyed the tour. Our stops included Orient and Maho beach. We saw a big Delta airplane land which was a great experience. Disembarkation: we had the self disembark so we were off the ship by 8:30am. Also very quick and painless. Read Less
Sail Date October 2019
Smallest rooms on a cruise I have ever seen, lights are flickering, housekeeping broke some of my items while cleaning my room, I can go on and on about how awful the rooms are. The ship itself is so boring, never anything to do, pool is ... Read More
Smallest rooms on a cruise I have ever seen, lights are flickering, housekeeping broke some of my items while cleaning my room, I can go on and on about how awful the rooms are. The ship itself is so boring, never anything to do, pool is tiny and always closed. Food was also inedible, including the fancy dinner place that served essentially freezer dinner quality food, with poor service that messed everything up every night. Rude staff everywhere. No disability accommodations at all. Also we were 1.5 hours late to our destination and no compensation for missing out on our plans. Awful experience overall and I would not even let my worst enemies go on this cruise. I would not even pay 20$ for this cruise. I am never going with Royal Carribean after this. I would rather swim to shore and risk my life than spend another minute of my life aboard this ship. You have been warned!! Read Less
Sail Date October 2019
The rooms are very dated with filler covering up rust. The public areas are equally uninspiring. The entertainment is low grade with one man shoes rather than big performances. However the ents staff are very good. Rest of staff are ... Read More
The rooms are very dated with filler covering up rust. The public areas are equally uninspiring. The entertainment is low grade with one man shoes rather than big performances. However the ents staff are very good. Rest of staff are mostly good but many of bar staff just don't care.. You ask for a particular drink.. On the menu.. But staff say they don't have... And show no willingness to get it etc. It's truly the shabbiest ship I have ever been on and they have no irons to press your own shirts etc... You must pay to have shirts ironed.. 6 dollars a pop! Everything is an up sale. Food on board was generally good despite lack of choice. Gym was worst I have seen on a ship. No cross trainers and rowing machine broken, cramped space limited equipment available and no sign of any staff to assist. I won't be taking another royal Caribbean cruise. Read Less
Sail Date October 2019
We stayed overnight in a hotel in Southampton then got a taxi to the city terminal for 11am. As D+ loyalty we got priority security and check in and were on the ship within 20 minutes. We called into the Diamond Lounge for snacks and ... Read More
We stayed overnight in a hotel in Southampton then got a taxi to the city terminal for 11am. As D+ loyalty we got priority security and check in and were on the ship within 20 minutes. We called into the Diamond Lounge for snacks and a hot drink as windjammer wasn't open. Our balcony cabin was ready by 1pm and 30 minutes later our cases turned up so we unpacked and went for lunch. We used our D+ BOGO and went to Chops Grill first night and Giovanni's the second night. The other 4 nights we went to MTD and our waiters Russel and Bradey were excellent. Pre-dinner most nights we went to the Concierge Lounge where the service was excellent. We visited 3 ports. Vigo- Spain.Nice port 10 minutes walk up a hill got us to a long pedestrian street of shops including Zara and Mango. Gijon-Spain.This was a 20 minutes free shuttle ride into town.There was a nice promenade plus a long street of shops including Zara and Mango Le-Havre-France.There was a massive queue for the €5 return shuttle with estimated 45 minutes wait. We got a taxi instead to the docks shopping centre for only €8 which took around 10 minutes. We enjoyed our cruise and the ship looked in excellent condition. Read Less
Sail Date October 2019
We found the staff very helpful polite and couldn’t do enough for you. The food was remarkable quality Choice was outstanding. Restaurant staff couldn’t do enough for you. We found that our cabin attendant was absolutely ... Read More
We found the staff very helpful polite and couldn’t do enough for you. The food was remarkable quality Choice was outstanding. Restaurant staff couldn’t do enough for you. We found that our cabin attendant was absolutely fabulous outstanding in all aspects of offers and help and suggestions he made.Entertainment we found enjoyable some nights were absolutely outstanding still couldn’t fault it. We were on the ship on the 2019/10/05 for 6 days. It was our first cruise and we thoroughly had a fantastic time we sailed from Southampton we had two stops in Spain one in France back to Southampton thoroughly enjoyed ourselves to the point is we have booked another cruise with Royal Caribbean on the jewel of the sea in Dubai in March next year. We just like to say well done Royal Caribbean explorer of the sea for all your hard work in making our cruise special Read Less
Sail Date October 2019
First of all, let me start off by saying Bermuda was fantastic!! Loved every minute of it. We've always enjoyed RC and we love Bermuda so this seemed like a no-brainer. We arrived on the ship and were happily let on at 10:30 AM. We ... Read More
First of all, let me start off by saying Bermuda was fantastic!! Loved every minute of it. We've always enjoyed RC and we love Bermuda so this seemed like a no-brainer. We arrived on the ship and were happily let on at 10:30 AM. We toured the ship a bit. It was very big and pretty but we were not fond of the narrow halls and Royal Esplanade in general. Seemed quite confined. The stores are broken up and weirdly laid out so they are very congested. Oddly, there was nothing in the store that said "Bermuda." It was all "The Caribbean and New England" so forget about getting any souvenirs that mention Bermuda. We found the clothing choices to be kinda gaudy and cheap looking, so I bought nothing until t-shirt day, which by the way the line was so long it took forever for people to even be able to get in and look as they were only along in a small amount of people at a time. But at least they had shirts that said Bermuda. Very little selection for gifts for kids. Usually I can always find stuff. Not this time. The entertainment was good, but the comedian decided to make it political which turned off half the crowd. I'm not on vacation to talk Politics! We will Rock you was canceled due to the weather, which was understandable. The food was very good, but a very limited selection for Gluten Free people, which has never been the case before. There was a nice area for GF food which had some good things, but nothing on the Esplanade deck. So If I wanted a snack it was a hike, or I had to wait a while and get an entire pizza. The Specialty dining was outrageously priced. Some was 75.00 PP. We skipped it. Now for the worst part...The room. It was so hot an stuffy. The air conditioner only went as low as 68 and you could barely feel it. We called maintenance. It was later in the night. After waiting a long time, we gave up and went to bed. They never even contacted us after that. The bed was rock hard. It felt like a cot. The room was NOT cleaned well. The phone had a layer of "gunk" on it, that my boyfriend had to scrape off. And then we found pills. One was a prescribed aspirin, the other, Alprazolam, a Class 4 Narcotic. Thank GOD we didn't have a kid in there because we found it on the floor. The other was on the sink of the bathroom. After that, my boyfriend, a cop, decided to check the room to make sure there were no more. He didn't find any, but the layer of dust and dirt under the chairs was disgusting. On our departure day, he decided to put a small "x" on the tag of the sheets. We went to breakfast. When we came back, the bed was already made. The "x" was on the sheets still, indicating that he never changed them... for the next people. All I can say is WTH?! Again, we've always had good luck with RC and hope this was an isolated incident. But its starting to feel like quality and quantity are going down hill. We have contacted them about the Pill thing. Hoping to hear back. Read Less
Sail Date October 2019
I do not like RCL. I simply don't like how they do things. Nevertheless, my Mother who is Diamond on RCL said I should experience an Oasis Class Ship at least once in my life so off we went. While some things were good it was ... Read More
I do not like RCL. I simply don't like how they do things. Nevertheless, my Mother who is Diamond on RCL said I should experience an Oasis Class Ship at least once in my life so off we went. While some things were good it was generally a terrible experience. I will try to cover both in my review. Our cabin was one of those that had a balcony facing the inside of the ship. If we never left Miami I wouldn't have known it because it was like staying in a hotel. There is no Promenade Deck so you don't see water unless you are seated near a window in the restaurant or if you are on top of the ship. The pool deck is all windowed in so you must go higher to breathe the Ocean air. We got to our cabin and there was no remote for the TV. We made several attempts to contact guest services but nobody ever answered the telephone. Eventually our cabin steward came to the rescue. The cabin was adequate except for the tiny safe provided. Our cabin attendant was excellent and kept the cabin spotless. The main problem with this ship is that there are over 6000 passengers and not enough facilities for all of them. There were lines and more lines for everything. Sea days on the pool deck were monotonous. All of the complimentary dining options were always packed with lines. We chose anytime dining for the main dining room and there was always a line to get in. We tried making reservations but the tables we wanted were always booked and many times nobody showed up even though they were reserved. The serving staff in the main dining rooms for dinner are for the most part very good. Not so great for other meals. The dining room management is a confused mess. We reserved a table one evening only to arrive at the time we were told to arrive to find the table occupied. We found Symphony to be an unorganized jumble. If you go be prepared for a constant wait for elevators and if someone is in a wheelchair not many people can fit in.The food is awful. Both of us contracted some type of illness from the food on the second night. The food in the Windjammer is like pig slop. The bright spot on this ship is the shows. We did not much care for Hiro but Hairspray, Flight, and the Ice show were terrific although there were several cancellations due to technical problems. In one case we were informed our show had a new starting time and we went there 45 minutes early to get a decent seat. After sitting there all that time the cruise director announced the show could not go on. This happened with three different shows during the week. Make sure you reserve. Another thing I disliked is their towel procedure of having to sign out and in towels. I much prefer having them available in my stateroom like other cruise lines do. My biggest complaint was the unavailability of ocean air or views of the water. No wake view on this ship. I much prefer the older ships of other cruise lines that carry less passengers where things are manageable. Because of the amount of people and screaming kids everywhere it was not very enjoyable. Coco Cay is perhaps the worst of the private Islands I have visited. I couldn't care less about the new water park (additional charge) and there is a 12% value fee for anything purchased on the island. The swimming areas are like man made lagoons rather then open Ocean. This must be great if you have kids but for adults it wasn't too exciting. Everything on Symphony is an additional charge and all of the activities are geared toward purchases. You cannot even get a decent movie on TV without paying for it. As far as the zip line and slides that is all great if you have kids but for seniors it's not very important. I didn't like RCL before and I have cruised with them a few times but after this I would rather stay home then go on Symphony again. Read Less
Sail Date October 2019
We have done all the other Oasis class ships and since it was my husbands birthday choose Symphony because it was the exact week. This was our 33rd cruise, we sail on Royal and Celebrity. First off we loved the decor of the ships, our ... Read More
We have done all the other Oasis class ships and since it was my husbands birthday choose Symphony because it was the exact week. This was our 33rd cruise, we sail on Royal and Celebrity. First off we loved the decor of the ships, our room 12290 was great. Loved the location, it had 2 nice size closets and plenty of space for everything. Our room stewart Ferry was excellent. The show were very good, however 2 of them had technical difficulties and were delayed. The service in WJ and restaurants was good, however the waiters have to run to keep up. Bars at times were a little slow. The food was below par. We ate at Hooked, would not recommend it at all. Our lobster was over cooked, however my salmon was perfect. Not worth the money. Solarium Bistro again not that great. The dining room was hit and miss. Sometimes it was ok, other times not very tasty. It seems they have cut way back on putting any kind of spices in the food, very bland. The desserts all over the ship were terrible. No flavor at all. If you were blindfolded and given a dessert you wouldn't be able to tell what it was. The Windjammer was ok, enough choices but you ate a cold meal. Hamburgers on the ship were terrible. We tried them in the WJ, on CocoCay and at Johnny Rockets, nasty! We called them mystery meat....The selection of food on CocoCay was better than ever, plenty to choose from. We being in our 60's could care about going to CocoCay again. It's a family, kids kind of place now. With 6000 people on it not enjoyable. We miss the old, quiet CocoCay. So we will not do any ship this size again. The ship was also very cold everywhere you went. I was happy when day 7 came. Read Less
Sail Date October 2019
We did the Eastern Caribbean tour on Symphony. It was a good cruise, the ship did not feel that crowded, some lines but they typically moved fast. Service was mediocre, crew was not very pleasant and bar service was pretty slow. ... Read More
We did the Eastern Caribbean tour on Symphony. It was a good cruise, the ship did not feel that crowded, some lines but they typically moved fast. Service was mediocre, crew was not very pleasant and bar service was pretty slow. Food was also mediocre, but not bad and not great (except for Lobster night, Lobster night was great!). We got a good value out of the drink package as drinks are at least $8 each. Perfect Day was a fun beach day, but felt a little rushed. Got off at 10:30, found a chair, had a couple of drinks then head to lunch then swimming with the pigs. Got back for one hour of beach (nap) time then boarded for early dining (late dining would have had another hour on the island). If you want good pool chairs on sea day, get ther by 7:30 am on day 1 and then 7:00 am each following sea day. If you want any pool chair and are not picky about your location, you can sleep in for another hour, but everything is gone by 9 am. Read Less
Sail Date October 2019
My friend has never been to Key west and I wanted to see the new Coco Cay. So we were fine with itinerary but a lot of people on the cruise were still disappointed about not going to Cuba. The entertainment was great. Keve was the ... Read More
My friend has never been to Key west and I wanted to see the new Coco Cay. So we were fine with itinerary but a lot of people on the cruise were still disappointed about not going to Cuba. The entertainment was great. Keve was the comedian very funny. They had the Diva of the Seas come on board she does a tribute to Whitney Houston. Wow, what a singer and great entertainer. Loved it. Cruise director and staff really worked hard. Loved how they got the 70's party rockin and a rollin, so fun. Food was good for the most part. There was always hits and misses, but could always find something to please the pallet. Room steward James was really good. Yes there are plumbing problems. Could smell sewage periodically on deck 5 and on deck 2. Also one not brown water came out of the tap ewww gross. Also black gunk bubbled up through our toilet last night. Other than that ship was nice. Little ship with some problems but staff really are very friendly and made the cruise. Read Less
Sail Date October 2019
We chose this cruise for just the wife and I. We have both been on about 12 RC cruises over the past 13 years or so. Our daughter is in school this time of year so she stayed back home and got grandma time. Couldn't beat the price ... Read More
We chose this cruise for just the wife and I. We have both been on about 12 RC cruises over the past 13 years or so. Our daughter is in school this time of year so she stayed back home and got grandma time. Couldn't beat the price for this cruise, we booked not long after the Cuba cancellations. The ship is small and you can notice a few areas where it has some age but overall its in excellent condition. We noticed right away that there were very little if no crowds or waiting in line, this continued throughout the cruise. The first afternoon is always a little busy on any ship but I compare it to a sponge, by late evening and the next morning everyone kind of gets "absorbed" into the ship. Going through the Windjammer for breakfast or any other time that would usually mean waiting in lines like on other ships was non existent here. Same with the elevators. Never had to wait at any bar and the bar staff quickly learned and remembered my order. We didn't use the pool but watched some of the activities around it like the belly flop contest and sexiest man contest and was easily able to get close to see. The single pool was small but never appeared to be too crowded. One thing I found unusual was the lack of a second level along the sides of the pool deck. This kind of limits some shady area there but not a big deal. There are several big hammocks and comfortable large lounge type chairs at the ends of the pool area deck on the second level. The layout of the ship is easy to learn and you can be anywhere you want within minutes of walking. There are lots of large windows throughout the interior decks to see outside and great views of the ocean and couches to sit on nearby, it feels very open and airy. We tried an interior guaranteed cabin (they pick the room) because we aren't picky and were trying to make this affordable as possible. Ended up with 3109 which was your standard interior room for two. We were notified of the room selected about a week before the cruise. We were offered an ocean view or junior suite as a "Royal Up" but declined. The cabin was small but we had no problems. We asked the cabin steward if he would separate our bed which made him give us a confused look since we are married but it was a smart move as it opened up a lot more floor space and made getting in and out of the beds much easier with an aisle in the center. The shower is definitely the smallest I've encountered but then again it was sufficient. Overall the cabin was in excellent shape, clean, and there was a surprising amount of room in the closet compared to the rest of the small cabin. We don't spend much time in our cabin on a cruise anyway so it was plenty sufficient. We always bring some magnetic hooks and a hang over door organizer to better manage space....it helps! We did notice a slight sewage odor from time to time from our sink and toilet but it never lasted long and there was also an odd smell occasionally on deck 6 which is where the open deck area is below the life boats. The port side of the ship is the smoking area on this deck which seemed opposite to most RC ships I've been on. The food and food selection was good, your typical Royal Caribbean dinner menu in the main dining room and standard things you'd expect in the windjammer. There are sinks right at the entrance to windjammer to wash your hands. However you still see people who don't bother and walk on by and I always seem to end up near a person licking their fingers and then handling the serving utensils at the buffet which makes me instantly lose my appetite but thats not the fault of the staff. The staff in both areas were great and we never had any trouble finding a seat right away in the windjammer even at the busiest times....that seemed very refreshing to me. We ate breakfast in the main dining room once. We usually do that on larger ships to avoid the hassle and chaos in the windjammer but found it not necessary on this cruise. My wife misses the "savory bites" that used to come in the bread basket for dinner in the dining room so we asked and our waitress had them at our table every evening for dinner after that....very nice! The casino is split into a main level and half a level down which is interesting and is all non smoking. There are a small amount of table games but as with everything else it never seemed overly full and there was always room to play whenever we wanted to. The fitness center/gym is above the back of the viking crown lounge....quite small but they have a good selection of equipment. There always seemed to be various activities going on during sea days like trivia and similar things that are typical of RC. The staff did a wonderful job at this and were engaging and friendly. There were some kids onboard but I would think it would be difficult to keep them entertained during sea days as there a limited amount of things geared towards them. We had two sea days on this cruise. The ship was very stable and we barely noticed any wave and swell movement. The evening shows were good. Love and Marriage, the Quest, good comedian show, etc., all the things you'd expect on an RC cruise. So....yes, we would definitely book this ship again for just us two or even a group. We are right around 40 and found enough to do and really enjoyed the lack of crowds and lines, super easy to get around. Its a great and clean small ship and like I said the personal level that you get to know the staff and interact with them was great. Embarkation and disembarking were both done very quickly and efficiently. We carried off our own bags since all we had were carry on size luggage and were off the ship just before 8:00am. We stopped at Key West, we usually get the hop on/hop off trolley. I got a cuban sandwich at Caroline's and the necessary visit to Kermit's for frozen key lime pie covered in chocolate. Went to the rum distillery and got a few free samples that were good and spent the rest of the day just exploring. This was our first time back to Coco Cay since the Perfect Day renovations. We didn't want to pay for the thrill side so we just hung out on the chill side. The huge new pool is amazing the swim up bar is fun. I'm glad they kept the one side non molested the way it used to be with the beaches and tons of chairs and scenery. We were the only ship there that day so it was great and not crowded. Plenty of empty space and beach chairs to choose from. I can imagine it gets pretty busy with a few ships there at once. It is nice to not have to tender in anymore and risk missing the port if the winds are up and the tender boats can't run. Read Less
Sail Date October 2019
We were on this ship 2 years ago going south and weren't really impressed but only went this trip because of the 9 nights we would suppose to be in port 5 days - didn't happen. A week prior to boarding we got an email that said ... Read More
We were on this ship 2 years ago going south and weren't really impressed but only went this trip because of the 9 nights we would suppose to be in port 5 days - didn't happen. A week prior to boarding we got an email that said due to a coast guard inspection don't show up until noon - no big deal. The boat did not leave until the following morning. It then didn't pull into boston until 3pm and there was absolutely no transportation and they canceled all shore tours. Went to Portland and then to Bar Harbor which they canceled because their "life boats" couldn't tender because of the winds - even though Bar Harbor has commercial tenders that could have been used - that's on Royal Caribbean. Then they announced that Saint Johns had been canceled even though the weather for the following day was 50, 6MPH and cloudy. So they decide to go BACK to Boston - are you kidding me. Back to boston then we hiked it all the way back to Halifax. Due to a tropical depression we were then late into Baltimore by 7 hours. The boat is aged and can't support a cold weather cruise. seating everywhere is limited. They have a majority (or lack there of) the entertainment on the Centrium deck 4 which has very limited seating. The two musical groups were on the ship two years ago. Upon getting on the ship, you could not get a seat anywhere on deck 9 and people were sitting out in the cold on lounge chairs by the pool I saw one staff member bussing tables - it was not a good situation. We have been on over 20 cruises and the food was par with golden coral buffet. the only worse food we experienced was on NCL. The buffet the food was luke warm at best. They did have a wide variety though. The dining room was so so. Twice my wife's good was cold and you can't blame the waiters, that's on the kitchen. I order a steak one night and it was maybe a 1/4 inch thick. A miller light was 8.56 and I order Manhattans which of the 7 I ordered 5 came that were 3/4 full - !5 bucks a pop. The room was okay, we did an inside because I knew the weather would be cold and windy. The room steward was great. Our waiters were also great. It seems that every time the ship would make an announcement they were wrong or didn't want to tell us what was going on up front. If they said we were pulling in late and would be there at 12, we got there at 3. We've been on numerous royal Caribbean ships and this ship is not representative of the company. I think they have a captive audience in Baltimore. I also think that the ship has operated in a subpar mode so long they think it's acceptable and the norm. Even if Royal gave us a free cruise on this ship we wouldn't waste our time Read Less
Sail Date October 2019
Booked to travel with friends, who later backed out. Between the Coast Guard and the weather nothing came off as scheduled.departure was delayed by at least 8 hours due to "non-mechanical" problems found during Coast Guard ... Read More
Booked to travel with friends, who later backed out. Between the Coast Guard and the weather nothing came off as scheduled.departure was delayed by at least 8 hours due to "non-mechanical" problems found during Coast Guard inspection. Arrived in Boston at 4:00 pm and all excursions cancelled. Missed total of 2 ports of call. To their credit the line refunded 2 days of cruise to our on board account. 40 knot winds and 12-15 ft swells kept everyone on their toes. Can't fault the Captain for changes to keep us out of the worst of the storm. Food was fine in both dinning room and up stairs. Service was at the level to be expected.Ship in reasonable shape for being 24 yo. Entertainment was quite good. The ventriloquist and magician/mentalist were superb. Cabin was clean and room steward excellent. Only fault would have been that the crew had no "plan B" for extra sea days. No additional activities, so about there was a lot of time to fill. I'd bet the bar and casino revenues were quite good. Read Less
Sail Date October 2019
Review: Royal Caribbean Jewel of the Seas 9 day Greek islands Sailed: Oct 2019 Here’s my thoughts. Just got off the boat ! Note: I’ve cruised many times on most lines. Both as a couple and as a family. This was a mid ... Read More
Review: Royal Caribbean Jewel of the Seas 9 day Greek islands Sailed: Oct 2019 Here’s my thoughts. Just got off the boat ! Note: I’ve cruised many times on most lines. Both as a couple and as a family. This was a mid aged couples honeymoon trip for us THE GOOD - itinerary ! Couldn’t beat the stops for the 9 night Greek islands. Trip was worth it for the ports and the ports are the #1 thing I booked based off of. ***So overall this boat is worth it because of its itinerary and I don’t know many other boats that had as good of an itinerary!! *** - schooner bar area is really nice. Classy. Where lots of people gather to mingle. Also where chopps is. Safari club. This was the nicest area of the ship IMO - chopps grill : was the nicest one I’ve been to on any RC ships. Intimate enough and very nicely decorated and the service was top-notch. Worth checking out even for one night. Recommend an earlier dinner time so that you can see the sunset because the view and windows are beautiful in chops Grill see if you can get a seat near them. - windjammer - some seating areas are really nicely decorated. - staff: no complaints Re any staff. Our waiter. Assistsnt waiter and steward were all amazing. Mohammed Arteum and Sugi - hot tubs: Although generally pretty full; was still able to get in one and they had several hot tubs which is better than most ships I’ve been on! - “the key”. Before boarding the ship I heard a lot of controversial information on if the key was worth it and my opinion is if you were going to fork out the money for the internet package anyhow then for the few extra dollars per day it’s worth it to get the key! Priority getting off the boat for Santorini was definitely worth it. Santorini was the only port where you really needed it and where they offered The key service. The key embarkation lunch by chops Grill (but not actually hosted in chops Grill) as well as the disembarkation breakfast was really nice. this was the first time I didn’t feel rushed off the boat. - steady boat: I felt the jewel was the most steady of a boat that I have been on not very much movement at all ! He stayed on deck 7 middle/ forward to ship. Inside state room. - weather: whoever said that October is the cold / low season for Greece is totally wrong! This was *the best* time of year to go!!! it was actually very comfortable in the mid to high 20s for touring and beaching. I would not want to do Greece in high season July or August with the hot weather and the double size crowds!! it was busy enough in October!!! - main dining room menu: no complaints here there was always lots of variety as well as some popular nightly favourites !! the spaghetti Bolognese. steak. Beef Short rib. cream of mushroom soup and the apple pie with ice cream where some of our favourites on-board. Once again the waiters were fantastic and always had what they knew we wanted in terms of drinks ready to go THE NOT SO GREAT - the entertainment was overall lame for my personal taste. Probably the most boring ship I’ve been on in terms of entertainment. (but that could be because it’s a European cruise with an older crowd?). Didn’t have the quality broadway style shows I personally prefer. I walked out of 3 shows after a few numbers Read Less
Sail Date October 2019
I’m a frequent cruiser (widow-60s), most often with RCL in the Caribbean. This was a bucket-list & 1st European cruise to celebrate my retirement. I was joined by one of my kids. We spent 4 days in Rome first, which was useful to ... Read More
I’m a frequent cruiser (widow-60s), most often with RCL in the Caribbean. This was a bucket-list & 1st European cruise to celebrate my retirement. I was joined by one of my kids. We spent 4 days in Rome first, which was useful to adjust to the time difference. Ship: Service was fine, and ship was maintained well. Food: We really loved the Chef's Table, and our dinners at Giovanni's and Chops. We also had a Chops lunch on embarkation (note: The Key lunch was in the dining room not in Chops itself -- very few people were in the restaurant itself for lunh, and it was a nice way to kick off the cruise). Kid took advantage of coffee-card and enjoyed specialty coffees all week. The Mystery Theatre dinner show was lame, but we really enjoyed meeting our tablemates and the dinner. We ate breakfasts in the Windjammer, which were good. We tried both the Windjammer & MyTime dining (always seated quickly) for other dinners. RCL food has definitely gone downhill, but we enjoyed some very good and some not-so-good meals at both venues. There are two soda machines at the back of the Windjammer for use with the soda-card cups. One didn't work for a few days, but it did not appear that many people used them anyway. Entertainment: We skipped the shows (really -- a Celine Dion impersonator and a couple that makes shadow figures?). Maybe the shows were great, but after days of tours we were simply too tired to go. Lots of trivia and Karaoke, and some good music in the lounges and in atrium. The 2 Billiard tables were always in use. My Kid noted the basketball tournaments were canceled, but few people had showed up anyway. Ship condition: We thought the ship was in very good condition for its age. It had been a few years since I cruised on a small RCL ship, and it felt very cozy. I won $150 on two spins in the small casino (and stopped while I was ahead LOL), so I think the casino was fun. As someone else noted, the ship doesn't get washed down often and we observed dirty/salt-encrusted windows. Not surprising though, in view of the scarcity of water in many of the ports. Excursions: We took all RCL excursions, and only had 1 bad & 1 mediocre tour guide. Our guide for the bus tour of Naples only pointed out sites on the right side of the bus so people on the left side missed 90% of the things he pointed out. In Santorini, our guide for the Oia/Fia tou walked quickly before everyone was even off the bus and often talked to people who were immediately next to her. At one point she described the Santorini volcanos and said that the govenment could stop the above-ground volcano but not the one that was under the ocean. Okaaaaay. I didn't know that Greece is able to stop a volcano!!! By the end of the cruise, I had ended up skipping the excursions in Rhodes & Athens to stay on-board to rest due to strenuous walking tours the previous day (I did not ask for refunds). Santorini was a particular fitness-challenge whether passengers climbed down the 600+ steps to the port or waited in the sun for 1-1/2 hour for the cable car. Quite a few passengers stayed onboad the next day to recover. Overall, very satisfied - the fault was not RCL's, but my own for under-estimating how strenuous the trip would be. Passengers: A mix. Many retirees due to length & month of cruise, but there were also families incl. some young children. Primarily seemed to be Canadians & Americans, but we met a few other nationalities as well. Everyone was very friendly. Biggest take-away from this cruise is NOT about RCL, but the itinerary. I was totally clueless about the reality of the physical challenges of touring countries with so much history (and without America's ADA laws, which we take for granted). Descriptions of excursions disclosed fitness levels but I felt they underestimated how much walking would actually be necessary. I had bought a Fitbit, and routinely found I had walked 8,000-10,000 steps and climbed the equivalent of 10+ staircases on tours -- all in hot sun/80's temps over very uneven and hilly terrain. Tour guides seemed to race ahead. Archeological sites, picturesque villages built on the side of volcanos and historical buildings don't have elevators, benches to rest, etc. I found a folding cane to be useful as a walking stick. Despite the challenges, I'm thrilled that I went on this adventure and believe RCL made it a wonderful experience. Read Less
Sail Date October 2019
This was my nineteenth cruise and my worst experience. I had a small credit on Royal Caribbean from a previous cruise which was not all that great so I needed to book an inexpensive cruise to use it. What a mistake! First of all Royal ... Read More
This was my nineteenth cruise and my worst experience. I had a small credit on Royal Caribbean from a previous cruise which was not all that great so I needed to book an inexpensive cruise to use it. What a mistake! First of all Royal Caribbean is very inflexible with the way they do business. They did not allow me to bring my service dog on board but that is not why am very disappointed with my cruise and Royal Caribbean in general. My first impression when boarding was this is a disgrace to offer cruises on this ship. I came very close to leaving before the boat departed. I went to check out our ocean view cabin and again I was shocked to see how cramped the room was. The two beds were put together and pushed up against one side of the wall with very little room on the other side.the bath room and tv were postage size. The room however was clean and our attendant was excellent. I next checked out the buffet. The food as a whole was very low budget quality. I basically lived on pizza which was excellent French fries and mashed potatoes. The desserts were very poor with a lot of mouse and jello. The soups were salty and tasteless. Checking out the spa, the steam room in the dressing area which only had six lockers was smaller than I could imagine. The entertainment was almost nonexistent. They did have an outdoor movie screen but only played four repetitious movies.the one production show was of poor quality singing. This boat is a disgrace and should have been retired years ago. Royal Caribbean only cares about the bottom line and nothing else. Read Less
Sail Date September 2019
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