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Cruise Ratings
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4 Helpful Votes
Sail Date: February 2018
Went for a birthday celebration with 25 family & friends so a brief relatively inexpensive cruise was the goal. Ship was tired & in need of refurbishing. Felt crowded. Cabin (7086) was smaller than I would have wished. But, plenty ... Read More
Went for a birthday celebration with 25 family & friends so a brief relatively inexpensive cruise was the goal. Ship was tired & in need of refurbishing. Felt crowded. Cabin (7086) was smaller than I would have wished. But, plenty of storage space. Beds were just OK. A/C was excellent. Soundproofing was good. Food was plentiful but low mediocre. Surprisingly, best meal of the day was lunch. Service at dinner, despite friendliness, was very SLOW. It was abundantly clear that there was a significant shortage of staff! Planned to save stfafing costs? Entertainment was typical but a bit above average quality. Ports were low level as expected but aquaria & gardens on Atlantis were worth the visit even though the $42 per person charge seemed exorbitant. Despite our precautions, 25% of our party of 25 was sick the day after we returned requiring doctor visits for a few. Another example of the old bromide--you get what you pay for. Read Less
Sail Date: February 2018
1ST time cruise I heard only good things about the cruise line, everything about the ship was awesome Dining staff was top notch, shore excursions where nice, fed the sting rays and held them. Princess Caribbean Is a top notch company I ... Read More
1ST time cruise I heard only good things about the cruise line, everything about the ship was awesome Dining staff was top notch, shore excursions where nice, fed the sting rays and held them. Princess Caribbean Is a top notch company I have enjoyed this cruise and will continue to use this cruise line. Beverage package was a good choice, every aspect of the cruise was nice. Myself and the wife celebrated a wedding anniversary was a really nice experience. The room was nice with a nice big window, our room attendant was really nice. This was my and the wife's first cruise since we live in florida wanted to try a cruise to see what it was like, I will only use Royal Caribbean cruises I will also try to find out which ship our dining room servers will be working so we can come back to them. Blue and Kenroy Read Less
1 Helpful Vote
Sail Date: February 2018
Looking for a cruise from Galveston with our adult children. Chose Feb.9-14 Vision of the Seas to Costa Maya and Cozumel. Vision is an older small ship, but what the ship might lack compared to larger ships, the staff made up for. All ... Read More
Looking for a cruise from Galveston with our adult children. Chose Feb.9-14 Vision of the Seas to Costa Maya and Cozumel. Vision is an older small ship, but what the ship might lack compared to larger ships, the staff made up for. All staff worked to make sure you were enjoying your vacation. The wait staff in the dining room was amazing! If you get a chance choose Remy he is such a great Waiter and so knowledgable! Our room steward went above and beyond. The entertainment around the ship was fun. The only negative would be the production shows in the theatre, the singers were just not the quality as we have seen on other ships, cruise lines. The comedians were very good! The embarkment process was very easy and even with fog coming home, getting off the ship was very orderly. Cozumel is always fun, Costa Maya was better than Progreso, shopping was hit and miss there. Swam with the dolphins in Cozumel, dophinaris was great! I booked on line direct and purchased the family picture package through the website great deal compared to the price charged on site. I booked the wifi before the cruise with great discount, wifi worked great everywhere on the ship! Purchased the photo package before hand got some great pictures of our family! Read Less
2 Helpful Votes
Sail Date: February 2018
This was my second time on the Royal Caribbean Explorer Of The Seas, But my first sampler cruise. I perviously cruised to fiji which was also incredible. The Service on this ship continues to astound me, the staff truley go above and ... Read More
This was my second time on the Royal Caribbean Explorer Of The Seas, But my first sampler cruise. I perviously cruised to fiji which was also incredible. The Service on this ship continues to astound me, the staff truley go above and beyond one staff memeber inpartictular, Anthony Duran. Day one we arrived, boared and we head straight to the winjammer (all you can eat buffet ) Just before we embarked my partner and i were capturing the amazing view of Sydney Harbour from our very own balcony. I was wearing an Akurba hat which i love and We took one picture together before my hat was bumped and fell off my head as we both turned around we watched it fall from deck 6 all the way into the ocean. I was deversated! By the time we ran from our room to the side of the ship my Akurba hat had drifted into the middle of the harbour and was no longer by the ships side. After screaming out for help to a jet boat ride driver he was kind enough to rescue my hat with his boat and bring it back to Circular Quay. No one was allowed to disembark the ship we were 30 minutes from embarking, We could see the finaly crew memebers coming on board. As this was happening Anthony Duran had witness me running up and down the side of the ship. He was cool clam and collected, he asked what had happened and if he would be able to help. He had a job to do and once he had finished, Anthony did the most remarkable thing that ment alot to me. He went down to level 1 and walked off the ship to go discover where my hat had been placed. He returned with my hat in his hands. I was so grateful. He went out of his way after many crew memebers did say there was nothing they could do they were sorry but its just to far away and we can not allow any traveller to leave the ship. Anthony wanted to make sure that our 3 day sampler cruise was going to be off to an incredible start. and i assure you that it was! Having crew members so friendly and willing really do play a big part in making the whole experince truley magical. Thank You Again Anthony Duran forever grateful! x Read Less
1 Helpful Vote
Sail Date: February 2018
guys I had the best experience with my short 3 day cruise in Australia. my girlfriends hat fell overboard at the dock and I thought all had fallen to the end however Anthony Duran came to the rescue. he went above and beyond to organise ... Read More
guys I had the best experience with my short 3 day cruise in Australia. my girlfriends hat fell overboard at the dock and I thought all had fallen to the end however Anthony Duran came to the rescue. he went above and beyond to organise the return of the my girlfriends hat. I was very thankful for his hard work and instant reaction to an unfortunate situation. on top of this the ship was tidy and food was awesome. I would have liked to see more adult only areas to separate the adults from the noisy kids but this cant be helped sometimes. drink service was rather slow and a major suggestion is to have a fast Bottle service line for those not wanting the more timely cocktails. you must sort this out. alot of customers were complaining abotut his specific issue. I was happy witht he cleanliness of the ship. some areas were a lot more slippery then others which made walking around a little sketchy Read Less
7 Helpful Votes
Sail Date: February 2018
I was looking forward to a nice elegant ship and this was the wrong choice. The ship was very dated, carpets and chairs worn out. The food was terrible and there was no entertainment. I have been on a lot of cruises and this is the ... Read More
I was looking forward to a nice elegant ship and this was the wrong choice. The ship was very dated, carpets and chairs worn out. The food was terrible and there was no entertainment. I have been on a lot of cruises and this is the worst food I think I was ever served. The crew was not upbeat or friendly. It felt as if they were wanting it over and didn't want to go out of their way to say hello. The entertainment was good but there was not enough of it. Unless you gamble there was nothing to do from 7pm to 10:30 pm. And at 10:30 pm the disco opened. Much too late after a day of sun. The excursion was fun and that was the best part of the trip. I would not recommend this ship to anyone. It needs to be scrapped and refreshed. Which I was told by staff the ship is getting remodeled in April 2018. That would explain a lot. Read Less
2 Helpful Votes
Sail Date: February 2018
If you are interested in Cozumel as a family destination, this cruise may be a good choice but insofar as cruising itself- nothing special about it. All the niceties that used to make cruising such a special event were missing on this ... Read More
If you are interested in Cozumel as a family destination, this cruise may be a good choice but insofar as cruising itself- nothing special about it. All the niceties that used to make cruising such a special event were missing on this cruise and the food was NOT good. No Sailaway events, dessert extravaganza or last night event. Rooms are tiny, no robes, no little bottles of lotions, etc., no turn down service or chocolates on your pillow at night. Towels were barely adequate. The cabin staff and waiters were helpful and friendly enough. But for a good band with an amazing drummer and a lounge singer, entertainment was second rate.Bar service and drinks were good and some funny activities at the pool, nice fitness center but dismal Windjammer dining room. Nice improvements on internet service and luggage retrieval at home port, just not a cruise I would consider taking again Read Less
Sail Date: February 2018
Tampa signage to and from the port could be a little better. We love the ease of embarkation at Tampa and valet services there are superb! We loved the quaintness of the ship. It is really pretty. Some of the rooms are used but we think ... Read More
Tampa signage to and from the port could be a little better. We love the ease of embarkation at Tampa and valet services there are superb! We loved the quaintness of the ship. It is really pretty. Some of the rooms are used but we think they are definitely underutilized like the Colony Club behind the Schooner bar. Except for one negative instance of crew-to-crew interaction, everyone was friendly and helpful. We had the best dining team we have had on a cruise ship in a while, (Carmo & Diony!) Main dining dinners were super! Smoking in the casino is atrocious! Of course, we are non-smokers but even some smokers were complaining! We love to play but the smoke was a deterrent and kept our time limited. (Our bank account thanks you though!) The slot machines could use some updating. This ship didn't have many of the newer slot games, mainly old ones. Overall, we would cruise Brilliance again tomorrow! Read Less
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