We really enjoyed this cruise. While the ship is older, the condition was fine, and very clean. The staff and crew were so friendly and made the whole cruise a fun adventure. Bobby the cruise directer was fantastic and made the on board ... Read More
We really enjoyed this cruise. While the ship is older, the condition was fine, and very clean. The staff and crew were so friendly and made the whole cruise a fun adventure. Bobby the cruise directer was fantastic and made the on board activities so much fun with his enthusiasm. He also publicly acknowledged the diverse staff and their hard work on the cruise which was very nice, and made everyone feel like a big cruise family. We loved the diversity of the people from all over the world taking this cruise and made friends from India, Spain and many other countries.
The food in the main dining room was not that great, and the service was slow so we ended up eating in windjammer for almost every meal - we thought it was better quality and were able to get in and out quickly and at more flexible times. We had dinner at Chops one night and it was worth the extra money - very good food, quiet atmosphere, and great service.
There were a lot of extra things they tried to up sell us on - drink packages, photos, etc. We did not get the drink package and were thankful we didn’t because just didn’t even come close to spending that much on alcohol. (Paid as we went).
Overall we had a wonderful, relaxing vacation with just the right the balance of fun activities and relaxation. Read Less
This was our second cruise, with our first one being almost seven years ago. Royal Caribbean did everything in their power to make it smooth, easy, and relaxing from start to finish. Embarkation - fast and easy. Once they started ... Read More
This was our second cruise, with our first one being almost seven years ago. Royal Caribbean did everything in their power to make it smooth, easy, and relaxing from start to finish. Embarkation - fast and easy. Once they started boarding the ship, they had comfortable lounges for us to relax and have a refreshing drink in while we waited for our staterooms to be ready. Disembarkation was also fast and easy. We did not have any checked bags, so we were able to leave the ship and go through customs without any delays. The ship itself was very well-maintained. We did not utilize any of the formal dining options, instead opting to eat in the Windjammer for all of our meals (with an occasional trip to the Solarium for light meals). The dining areas were all clean, and the crew was definitely on top of making sure tables were cleared in a timely manner so that there were enough places for everyone to sit. There was an ample selection of food - such a variety that my picky children were always able to find something they liked (of course, it helped that cheeseburgers and hot dogs were always options). If you want to drink soda, it might be worthwhile to check out the soda package - otherwise, you will pay over $4 for one can of soda. I don't know if this is a common issue, but as we got near the end of the cruise, the soda machines were all running very low or were completely out of all the popular types of soda. Even with the soda package, you are paying more for soda than you would if you went to the grocery store, so to have times when there was no soda available was disappointing. We found out very late that we could always go to a bar on board the ship to refill our soda containers, so if this happens to you, that's what we recommend you do. Otherwise, there was plenty of delicious food and drink to be had by all! We liked to go to eat during nonpeak times, because it was much more peaceful and much less crowded. :) There were four of us (two adults, two kids), and we had two adjoining rooms. I cannot say enough about how friendly, responsive, and eager-to-please the stateroom attendants were (and really, every crew member on the ship was the same way). The attendants addressed us by name from day one, and they did a fabulous job of keeping our cabins clean. They had a knack for knowing when we were out, because somehow, they always had everything done so that when we came back, we entered a clean, tidy, well-kept room. The cabins were small, but we did not expect them to be huge. We had oceanview cabins, and having had that, I'm not sure we could ever go back to cabins without the ocean view. It made such a huge difference, being able to wake up to sunshine streaming in to our rooms. That said, there are curtains you can close that would prevent the sunshine if you want to sleep in later. We are big World Cup fans, and planned this cruise without realizing it would happen during the semifinals. Luckily, the TVs in the rooms aired the games (and our excursions were timed perfectly!), and we got to watch them. Even if the TVs in the rooms didn't air the games, though, they were on in the sports bar on the ship. How nice that RC recognized that people might want to see these games! There is plenty to do on the ship outside of watching football, too. :) We booked a couple of excursions (highly recommend the Dolphin Encounter at Blue Lagoon in Nassau!!), so we were busy for two of our cruise days, but RC provides you with a newsletter every evening telling you everything going on the next day/night. There were a lot of items on that list! There were dance parties, trivia games, and swimming in the pool; there was a casino; there was always something happening. We did not see any of the shows, so cannot say anything about the quality of those. Speaking of the pool, our kids were a bit disappointed in the size of the pool. There were actually two pools on the top deck, and both were very small. There were four hot tubs around the pool, but very rarely were all open at the same time. The kids managed to have a good time anyway, of course, but when there were a lot of people around, those pools and hot tubs filled up very quickly, and there was not a lot of room to maneuver. One cool thing, though, was that they had a huge screen on the same deck as the pools, and they showed movies on them in the evening/at night. It was nice to let the kids swim while we had a drink and relaxed in lounge chairs watching a movie (and the kids, of course). :) Our daughter, who is a young teenager, commented that the movies they chose to show were not necessarily family appropriate, and she was right. There was a lot of action/violence/cursing in at least one of the movies, and they showed that movie more than once. We could understand if those movies were shown later in the evening, but it was only 5:30 or so. It didn't bother us because our kids are not tiny anymore, but I could see not enjoying the pool experience if someone were there with small kids during a movie. Overall, we were most impressed by the friendliness and attitude of every single crew member we encountered. Not one acted like they were having a bad day, and that made all the difference in our experience. We are looking forward to trying some of the other ships that Royal Caribbean has to offer, and would definitely sail on this one again! Read Less
This ship cruise was a pleasant experience; very comfortable clean state room with wonderful attendant Ray. The activities were first rate from ice skating to line dancing, rock climbing, nice pools and hot tubs, list goes on!! The ... Read More
This ship cruise was a pleasant experience; very comfortable clean state room with wonderful attendant Ray. The activities were first rate from ice skating to line dancing, rock climbing, nice pools and hot tubs, list goes on!! The restaurants were delicious with varied menus each offering wonderful selections. Our Assistant waiter John and waiter Kunal were fantastic with their service. Staff were all helpful. I would recommend this ship for anyone wanting a top rate cruise experience. This ship is one of the largest sailing and there are multi cultural staff and guest as well. A unique opportunity to experience diversity on a grand scale. The ports of call are great with wonderful shopping in St. Thomas, Great beach and snorkeling in Aruba with Baby beach being one of the most beautiful I have ever encountered. There is a restaurant there with good food and drink, nice cabanas and chairs to rent. A great beach for families with small children. I would do this cruise again. Read Less
My husband booked this cruise as a surprise anniversary gift. Little did he know that royal must be one of the most money hungry cruise line companies there are. Between beverage packages, meal packages, and the closure of all the pools on ... Read More
My husband booked this cruise as a surprise anniversary gift. Little did he know that royal must be one of the most money hungry cruise line companies there are. Between beverage packages, meal packages, and the closure of all the pools on the last day at sea, everything Is about getting you to spend more money. Every issue I had was met with a reason why the cruise line is not in control of whatever the issue was. We had bad weather up until the last day which of course meant sunny skies but no pools could be used because of rough seas. They also closed the top deck because of it. Thus meaning there was all of the cruise ship guests crammed onto one deck. The only activities offered are all shopping based, such as jewelry sale, T-shirt sale, liquor sale. Spa prices are outrageous! $129!for an hour long Swedish massage! Ha! This is the third cruise I’ve taken, 1st with Royal Caribbean and definitely last too. I’ll stick with Holland America. Read Less
My last trip on RCL wound up with a scathing review, and a vow never to return. My in laws booked a family vacation for their 50th wedding anniversary. It was a 5 day cruise to Bermuda from Bayonne, NJ aboard the beautiful Anthem of the ... Read More
My last trip on RCL wound up with a scathing review, and a vow never to return. My in laws booked a family vacation for their 50th wedding anniversary. It was a 5 day cruise to Bermuda from Bayonne, NJ aboard the beautiful Anthem of the Seas. The ship is beautiful, and loaded with the latest amenities. From rock climbing to roller skating, sports to The North Star lookout, to the robot bar to the skydiving simulator, it's all there. Add the beautiful island destination of Bermuda into the mix, and it's a can't- miss vacation, right?
Wrong, sad to say. It's the little things that matter. Service( slow), food ( average at best), special needs (my wife has severe food allergies and nutritional needs, and RCL's response to these special items ranged from sorely lacking to downright dangerous). 24 hour ice cream doesn't exist aboard Anthem, and what did exist was shut down for two days for repairs. The embarkation was slow and arduous, which is common, but the person who checked us in did it incorrectly, causing the arduous disembarkation process to be even worse.
Service in the dining rooms ranged from slow to average. Food in the Windjammer ranged from blah to poor. The fresh fruit was always plentiful and delicious. The mixed drinks were weak, so I'd advise sticking to wine and beer if you're looking for a buzz. We saw We Will Rock You while on board. Nice to see there was no charge for the show. The talent was definitely there, but the show itself is pretty awful. Go see the last 10 minutes, and you'll have seen all you need to see. Overall, another disappointment at the hands of RCL. We will go elsewhere for our cruising in the future. The kids club was poorly run, with the people in charge often raising their voices. My 9 yr old wanted no part of it after 1 visit. My wife has Celiac disease, and is also Vegan. The food choices were poor, and she was served gluten at least once. The nightlife was hit or miss. The silent disco was fun, as was the disco dance party. The shopping is below average, with a few high end jewelry stores, the usual gold-per-inch, liquor stores, etc. I wish I had more positives. The Anthem is a beautifully wrapped package, containing a pile of coal. Read Less
Bermuda is an easy stop out of the tri-State area and did not require us to fly our family. I also liked the idea of having an overnight stop, didn’t want to worry about what time we had to get back on the ship. Unfortunately for us, ... Read More
Bermuda is an easy stop out of the tri-State area and did not require us to fly our family. I also liked the idea of having an overnight stop, didn’t want to worry about what time we had to get back on the ship. Unfortunately for us, the weather was unusually cloudy/rainy and the beach was not as enjoyable as we would have liked.
The ship is not very child friendly and we sailed with 4 families and 6 children under 8. Their is only a wading pool for children not potty trained and a small pool for the other children. No slides, which in this day and age seems unheard of and many other onboard activities are for older kids or are booked before you even get on the ship. My daughter did love the bumper cars and attempted the roller skating. You have to pay additional for air hockey, seems silly. So for this cruise that is at sea longer than it is at port, the pools and ship are boring for small children. I would never sail in this Ship. Read Less
My mom(a senior) and I(39 with a mobility issue) went on the cruise out of Bayonne, NJ. Check-in/security clearance was easy. Tip- if you're hungry when you get on board, look at the dining schedule as several places close and you'll have ... Read More
My mom(a senior) and I(39 with a mobility issue) went on the cruise out of Bayonne, NJ. Check-in/security clearance was easy. Tip- if you're hungry when you get on board, look at the dining schedule as several places close and you'll have to wait for dinner- there's a great pizza place for an afternoon snack.
We did "My-time Dining" and ate in the main dining room for dinner which was fantastic. Service was great by the waiter/assistant waiter(I tipped them extra because they were so nice). For breakfast/lunch, we just went to the Windjammer(kind of buffet style)- all of the food was fresh and delicious). Tables can fill up fast though.
The entertainment/shows were pretty good- the comedian the first night was hilarious, "The Gift" was ok, "Electra's Cabaret" was awesome, "School of Rock" wasn't our thing. I'm sure there's lots to do but us- me being disabled and my mom, senior, options weren't as aplenty . Kids seemed to love it.
Our main issue with the ship is just too many people, not enough management in certain areas. Our complaint was with the pool/sundeck areas. People would "save" chairs(by putting a towel or shoe on a chair(or two), then leave and go to lunch or excursions. I asked a pool attendent who said there's a time limit but nothing he can do(huh?!). We went down to guest services to complain/get assistance. They basically said there's nothing they can do because they can't touch people's property. So because other guests are rude, I can't lay in the sun?!That blew my mind.
Tip- bring ear plugs for sleeping- we could hear kids running up and down the halls past midnight.
We were able to go on the Fantasea Glass Bottom Boat- at $50/each, it gave a brief mini-tour as you go out to see a shipwreck. You did get to see schools of fish and coral. It was a great time. Free rum runner shot too ;)
We went to Bermuda via ferry($10) for a few hours. The ferry fills up fast. Lots of cabs/tours available once you get off of the ship.
I'd go on a cruise again but maybe not this ship as there were too many people and unfortunately, a lot of them were inconciderate- Read Less
New ship and convenient port in NJ.
Excellent service in Grande and Chic restaurants. Waiter for dinner (table 113) and Head of our section at Grande are exceptional. Dinner manual is very good though fishes tended to be overcook ... Read More
New ship and convenient port in NJ.
Excellent service in Grande and Chic restaurants. Waiter for dinner (table 113) and Head of our section at Grande are exceptional. Dinner manual is very good though fishes tended to be overcook (tough) for the first 3 days.
Excellent sport activities and facilities
The cleaning crew did an excellent job for the whole ship
Embarkation and disembarkation were smooth
The entire crew are pleasant
More information on internet costs should be provided as my bill was close to $200 after 1 day of light use. Clients should be informed how much per MB data and costs per text received or sent. Clients should be given an option of setting upper limit of charge before internet access is paused or terminated to avoid unpleasant surprise. If possible provide ongoing notification of data costs incurred.
Free text is highly recommended so that clients can communicate will their party members freely without incurring expensive internet costs per member Read Less
We came on this cruise to attend a wedding. We were a very large group of 57 people and 2 small children ages 11 months and 3 years old! Everything was beyond amazing. Everyone was very accommodating to all of our needs. The staff is ... Read More
We came on this cruise to attend a wedding. We were a very large group of 57 people and 2 small children ages 11 months and 3 years old! Everything was beyond amazing. Everyone was very accommodating to all of our needs. The staff is extremely friendly. The food is delicious and the staff in the main dining room were treated us as family! Shout out to LALA, IVON and OLIVER!! Our stateroom attendent was also very accommodating to all of our needs! Shout out too Delroy!! The wedding ceremony was absolutely beautiful! The pools were amazing too especially the baby pool for my 11 month old! The boat is very clean and soo much stuff for the kids to do! Over all this was a great experience as it was our fist family vacation. It will definitely be one to remember. I would definitely come back on this cruise line and this same ship again! Read Less
This was my first cruise and it was a great experience. Every crew member I encountered was extremely kind, helpful, and friendly. They were very accommodating to our schedules as well as any food allergies one may have. The rooms were ... Read More
This was my first cruise and it was a great experience. Every crew member I encountered was extremely kind, helpful, and friendly. They were very accommodating to our schedules as well as any food allergies one may have. The rooms were cared for twice daily and always looked amazing. The wait staff in the main dining rooms were very helpful and did everything possible to accommodate food allergies. We were always greeted with a warm smile and friendly words by each staff member. The captain also communicated very well with everyone on board. The only complaint I would have was that the Windjammer did not have the greatest food. They had many options for a variety of palates, however, few foods tasted exceptionally good. Overall a great experience. I definitely would recommend Royal Caribbean to anyone who is hoping to cruise. I will absolutely be sharing this news with my friends as well. Thank you Royal Caribbean! Read Less
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