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55 World Cruise Reviews

We were on the Two Ship World Cruise starting with Queen Victoria from Ft. Lauderdale to Sydney. Our cruise began with a two hour wait to be checked in. Our suite seemed adequate but soon developed many problems. First, our shower sewer ... Read More
We were on the Two Ship World Cruise starting with Queen Victoria from Ft. Lauderdale to Sydney. Our cruise began with a two hour wait to be checked in. Our suite seemed adequate but soon developed many problems. First, our shower sewer backed up, covering the shower floor with gray water. We called the purser's office and it was soon taken care of. Second, for nine days we were not sure if we would have hot water or not. Being in the shower all lathered up and the water turning cold was a real shock to the system. Third, while sailing across the Equator, the AC stopped working. This took two days to be fixed. We understand cruise ships have problems but the manner and efficiency of handling those problems are the test. And some of Queen Victoria's staff were not that concerned with our problems. Read Less
Sail Date February 2015
This is my fourth world voyage on the Queen Vic. Each time I've noticed a slight lowering of service standards. First, the fresh free daily bottle of water disappeared, then the room service Hors d'oevres, then the after ... Read More
This is my fourth world voyage on the Queen Vic. Each time I've noticed a slight lowering of service standards. First, the fresh free daily bottle of water disappeared, then the room service Hors d'oevres, then the after dinner bonbons were downgraded (Jello squares and rice krispy treats! Really!) Then the World Voyage status was re-defined to exclude Ft. Lauderdale-Sydney roundtrips. But the final straw was that the caring, effiicient, effective ship's administration was replaced by a cadre of young, fresh, new (inexperienced) imperious bumpkins who know nothing about how to handle people- much less cater to high-paying passengers on a luxury liner! Carnival Corporation doubletalk has replaced any sincere effort to solve complaints that made Cunard such an easy way to travel. I'm a Diamond level passenger and I won't be back! Read Less
Sail Date February 2015
This world cruise was a big disappointment when compared to Arcadia's 2010 world cruise. P & O's pre-departure administration was poor and error prone. The embarkation was appalling. The ship's interior is drab and ... Read More
This world cruise was a big disappointment when compared to Arcadia's 2010 world cruise. P & O's pre-departure administration was poor and error prone. The embarkation was appalling. The ship's interior is drab and shabby with badly marked bulkheads, scuffed furniture, tape holding things together and numerous water leaks. My cabin had a visible dent in the mattress and the window's double glazing was blown. There were four electrical problems in the cabin of which only three were repaired. Plated meals in the main restaurant made a travesty of the supposedly fine dining. The food was pleasant but the menus were highly repetitive. The volume in the theatre was ear splitting and requests to turn it down even slightly were refused. Very few well known entertainers or lecturers were employed. Reception staff were unreliable. The staff were pleasant and hard working but had considerably more to do than in 2010. The fare had not increased greatly but cost cutting has had a dire effect on quality. Read Less
Sail Date January 2015
What a cheap company. Never ever again a P&O cruise. None tasting food. Cheap entertainment. Dirty ship on all public spaces. Looked like the ship was 25 years old. Terrible design on many places. Many officers, especially English, ... Read More
What a cheap company. Never ever again a P&O cruise. None tasting food. Cheap entertainment. Dirty ship on all public spaces. Looked like the ship was 25 years old. Terrible design on many places. Many officers, especially English, don't know how to behave in front of passanger. Without passangers they wouldn't had any jobs. Very disapponting with behavior like that. A world cruise on 106 days and coffe morning with the captain and they serve bisquits you can buy in tesco. Not even a baked cake. Second captain didn't even bother to show up. Read Less
Sail Date January 2015
Our experience with QM2 world voyage from Southampton to Southampton 2015. "Welcome to our gracious Queen Mary 2 for her 2015 World Voyage" we read in the presentation letter we received from our exclusive World Voyage ... Read More
Our experience with QM2 world voyage from Southampton to Southampton 2015. "Welcome to our gracious Queen Mary 2 for her 2015 World Voyage" we read in the presentation letter we received from our exclusive World Voyage Concierge first day on board together with a champagne bottle. Gracious? Not anymore! Every people have different reasons to join a world cruise, but many enjoy visit different places without having to pack and unpack meanwhile you can: eat delicious and international dishes, made new friends , know new cultures, visit interesting places, workout in the gym, take a bath in the hot tub with sea views, swim in the pool with warm water, practice tennis in open deck court surrounded by the sea, enjoy different shows in the theatre , go to disco to listen or dancing with music from the 80's or watch a new movie in the cinema every night. So, as cruise lovers we have some expectations when we board QM2 and it was very disappointing to find out that few things fell shorter than we expected. As Spanish couple, we were not sure what will be exactly a ship with British style. We assume that a company with that reputation will have high quality world cruises that will be memorable. So, let’s evaluate our experience with usual criteria: the ship, the accommodation, cuisine, service and entertainment. SHIP Maintenance: The ship needs many maintenance and upgrading. Many washing machines out of service, few fitness machines out of service. Exterior paint reflect the age of the ship, hot tub with large and abundant brown stains, open deck water taps roasted, public areas windows very dirty ( they doesn’t clean in all cruise long…100 days ), access area to indoor pool very dirty, several parts shows lack of maintenance Facilities: Theatre with a lot of blocked views and only second seat row have good views Decor: interior decoration brown colors. CUISINE The physical structure of display units in buffet are disappointing. You need extra-long arms to get the second line trays. QM2 have poor fresh ingredients and menus in buffets only varied in the way to cooking potatoes, other food it’s very basic…dry fish or not tender meat. The food and the service is quite decent in the Britannia Restaurant for dinner, although decidedly not as gourmet and fanciful that the brochures show. You may notice that lot of things cost extra, like orange juice, expresso café... I' m sure nobody who want to make the world voyage will chose the QM2 by the food. Quality of coffee is very bad, at least you have a huge selection of teas. There are not hot hord d' oevres in the bars, and the quality of the complimentary wine in the parties cocktails is almost undrinkable. SERVICE Crew on board have not a positive attitude with regard to hospitality and with little or not at all attention to details, well organized but impersonal and smile less. It is very hard to get “good morning” while you cross somebody. We have been cruising from Barcelona many times, and this is the first time nobody helps us with our baggage in the Port and we had not welcome party. We had to put the 4 suitcases on the security machine and then go up to the ship with everything. First we thought we maybe confuse the terminal, but not, there it is, if you want to embark you have to do it by yourself until the gangway. For embarkation nobody escort us to our cabin. First day we couldn't understand this embarking procedure, but as long the days where on and new embarkation ports comes we find the answer, we are going to start our world voyage in a Hop ON Hop OF cruise, where many passenger will have the same procedure than us almost in every single port. Dining room: professional maître D, steward manager and waiters. ACCOMODATION Beware of cabins next to Poultry Galley because the noise from room service waiters won’t let you rest. The interior cabin is small. There is a lack of space in a cabin supposed for two persons. Our backs tell us there are NOT premium mattresses. Small table where you only have space for the ice basket and a book. Air conditioning flow directly over bed . No interactive TV. Other extra cost: internet or computer classes, yoga or fitness classes, sauna and bubbles hot tub, ENTERTAINMENT The entertainment is good for the first 2 weeks, but successive weeks expect to have repetitions of shows, in every leg: Passionata, Crazy in Love , Viva Italia and Singers in Concert, tribute to Sting, they performed all of them 8 times !!! The only “special “ party is the evening with in vivo music and balloons dropping from above. They repeat it every 2 weeks. The Royal Academy of Dramatic Act didn’t supply company actors , so NO more Shakespearean performances. Very nice planetarium, but only 4 different movies to display, really poor for a 100 days cruise! Practice of sports in QM2 is very limited as there are only one tennis court, very small, and unattended from time ago, ground is in lamentable conditions. And another multipurpose court, same size, where some games are occasionally proposed like badminton, volley or cricket. After left our baggage in the smallest cabin we have never being, we went to the buffet for lunch. We walk around all the 3 courts but we couldn’t find any of the expected selected meals in a glamorous ship like that. OK, we think, maybe the ports day the meals are not so good. But, unfortunately that didn’t change in all the cruise long. All days we have the same poor buffet with: rice, potatoes, carrots and cauliflower, vegetables soup, and some dry meat or chicken or fish. To made friends is no so easy in QM2 that it’s supposed. There are only 250 world cruisers mixed with 2500 passengers, who are changing every segment. There are just 4 Cocktails Parties where world cruisers can meet together. OVERVIEW QM2 is extremely uncomfortable. The quality of food and service is poor and there is a lack of understanding of what is really takes to make a luxury cruise experience, despite is touted in Cunard brochures. After first week onboard we felt very disappointed and we wrote a letter to the purser office (annex). Nobody answer until we resend the letter to the central Carnival management. Then we had a meeting with our concierge cruise director and Maître D. Read Less
Sail Date January 2015

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