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424 World Cruise Reviews

The food in the main dining room was never hot and disappointing. Definitely not up to the standards we expected from a cruise line that is supposedly known for its food. Salmon which is a Pepin specialty was cool and tasteless. Paying ... Read More
The food in the main dining room was never hot and disappointing. Definitely not up to the standards we expected from a cruise line that is supposedly known for its food. Salmon which is a Pepin specialty was cool and tasteless. Paying $800 for concierge compared to a B2 was a rip off. There is no concierge lounge so therefore we paid $800 for a bottle of champagne and free laundry which took 4 days to return The room is the same size as a B1 B2 with only two feet between the bed and the wall. Seville was cancelled as Oceania shortened the stay in Cadiz and therefore there was not sufficient time to to Seville Oceania started three months before departure changing times in ports and also cancelled Porto Veecho to Propriano where only Costa goes and there is nothing to do or see. The cruise is definitely not worth the money Read Less
Sail Date June 2019
We choose this cruise for the ports. Unfortunately due to the seas we missed St. John’s and Dublin. Weather cannot be helped and everyone’s safety is most important. That is the risk whenever you cruise, you may not get to all the ... Read More
We choose this cruise for the ports. Unfortunately due to the seas we missed St. John’s and Dublin. Weather cannot be helped and everyone’s safety is most important. That is the risk whenever you cruise, you may not get to all the ports. I had cruised Oceania before years ago. The difference today, entertainment was horrible, especially doing a transatlantic you are waiting for it. You can also feel a change in the level of food in the terrace cafe. The cooking classes are probably the best on those cruises. Art classes were enjoyable too. But really not much more to do on board. The ships also need an indoor whirlpool. The spa was very nice and Florence gave excellent massages. Very professional! Overall, when doing transatlantic cruises be weary of weather and lots of sea action that is not fun. The onboard specialty restaurants were enjoyable and gave options. Know that you need to book early! Read Less
Sail Date April 2019
This is my second cruise, aboard the same ship Riviera. However it was my first time as a solo traveler. The ship itself and everything included in it was wonderful! However, the service was very poor. As a solo traveler, I was virtually ... Read More
This is my second cruise, aboard the same ship Riviera. However it was my first time as a solo traveler. The ship itself and everything included in it was wonderful! However, the service was very poor. As a solo traveler, I was virtually ignored when it came to service. So badly so, that after the first two reservations in the specialty restaurants, I cancelled my future reservations since I did not want to go through such treatment again. If you are seated by yourself, you will be waited on, eventually. But only after you say something to the Manager. Even after that the service will be slow, the wine steward will not wait on you, and forget having your water refilled or even asking you if you would like dessert. They make it obvious that Oceania simply does not want you there as a solo. In the buffet it was not much better. You serve yourself and always have to get your own drinks. For several days I would get my own water and coffee and then a head waiter saw me doing this .and asked if he could help. I explained to him that I knew if I wanted anything I would have to get it myself. He was apologetic, but full of excuses as to why I was ignored. After that, I did notice a small improvement in the service. I can only assume he must have said something to the staff. This treatment was everywhere on the ship. Everywhere!! If you were seated by yourself, you were ignored. I did find a bartender that was the complete opposite and treated me like everyone else, so there were exceptions. But if you are a solo, do not travel on Oceania. Read Less
Sail Date April 2019
Had been with Oceania in 2011 and thoroughly enjoyed it. That cruise was a comfortable, fairly sophisticated experience, and was always was keen to repeat the experience. The company brochure is now really misleading. It shows elegant ... Read More
Had been with Oceania in 2011 and thoroughly enjoyed it. That cruise was a comfortable, fairly sophisticated experience, and was always was keen to repeat the experience. The company brochure is now really misleading. It shows elegant well dressed people, where in actual fact on this trip the majority of people were dressed in baseball caps, T shirts and dad trainers. We are in out late 60's and were very much at younger end of the guest age range. There are good dining rooms and a very good choice of menus but most seemed to eat in the café. Picked this cruise because of the itinerary 16 days in the South Pacific. There was some attractive offers namely 400 dollars ship credit free internet and cabin upgrades. I now know why. The ship was about two thirds full and mainly elderly Americans, with a few Canadians and fewer Europeans. The ship itself is fairly shabby, stained and worn furnishings and carpet throughout The dining rooms are excellent although in a sort of Disney/ Las Vegas way. The Grand Dining room is an enormous space decorated in a sort of Las Vegas Baroque. On our cruise it was largely empty few people using it. The speciality dining rooms also serve excellent food, although in Red Ginger blonde east European waitress in a sort of oriental costume add to the Disneyesque experience. There is a degree of pretension in Red Ginger and Toscana. Being offered a choice of colour of chop sticks is surprising and have not see that in Asia. In Toscana being offered a huge choice of olive oil and balsamic vinegar to dip your bread in is unlikely to be replicated in Tuscany. The Polo Grill and Jacques were a bit more realistic. However in Jacques there was a window in to the kitchen where you could see "Out of Order" notices on ovens. The window had a curtain but it was kept open. Why? Breakfast buffet was more or less standard, of course there was no back bacon only pork belly done to a crisp. Entertainment was not bad except that most of the shows were on in the late afternoon. Maybe because of the elderly clientele. It meant that there was not much in the way of things to do in the evening. Martinis should be a nice place to have a drink. However its use seems to be for party games such as quizzes and indoor putting. Happy hour is somewhat strange as in the main lounge the band don't start till after happy hour. Not many people actually came. The quietest place on the ship is the grand bar which usually had people sleeping or reading in it. A very good string quartet did play there though. The library has a lot of foot traffic going to the speciality coffee shop. There is good coffee although the place can be a hang out for ships staff in coveralls. Several times there was crew in boiler suits leaning against the bar. The library has a couple of once beautiful ship models now largely falling to pieces. The models are not encased and no doubt have been frequently prodded. It all sort of points to the general air of neglect. The free internet was also not much use as it was off for several consecutive days because of "local interference". In general however the staff are excellent. Except for Destination Services and Reception. They are supercilious bunch who don't listen. Only asked one thing from reception and was haughtily told that they could deal with it. They got it wrong. It took three visits to destination services to get my disembarkation correct. It would appear that they don't read the forms they ask you to fill in. All in all Oceania for all its pretentions seems to have become just a mass market cruiser albeit with very good food and mainly good service. However as a premium brand it seems have lost its way. Read Less
Sail Date March 2019
We chose the cruise for the itinerary and the fact that we had been on the Mariner before and had liked it. This time however we were sorely disappointed. The captain seemed to have difficulty communicating with the passengers and any ... Read More
We chose the cruise for the itinerary and the fact that we had been on the Mariner before and had liked it. This time however we were sorely disappointed. The captain seemed to have difficulty communicating with the passengers and any major announcements were handled by the cruise director. There was no warning that we would be without internet or communication the last half of the cruise. The itinerary was poorly planned and the Easter Island draw had been been promoted on the ship as being a pretty sure thing, was a great disappointment to all. Even though it wasn't the fault of the ship that we did not get to go to Easter Island, it was misrepresented as 80% chance by their enrichment speaker and the staff. The food was off and on with some excellent nights and some nights we couldn't find anything desirable to eat. This is amazing on a ship with so many nice restaurants. Surprisingly the buffet turn out to be our best option several days. The exit off the ship was extremely and unnecessarily chaotic. The disembarkation problems could have easily been avoided since the cruise line knew our flight time and the conditions at the airport and Cruise dock , but insisted on holding us back from leaving until after all of their tours left before us. Therefore those with flights from Lima had to wait too long and therefore get in last at the airport lines and almost missed flights. Even with all this time we had the buses were still not ready when they told us to leave. Combine this with the fact that they did not service their printers or computers to print boarding passes Etc the days before we had to disembark, seem to convey they we're focused on getting their excursions going to Lima rather than on the needs of the passengers who were still on board. Read Less
Sail Date March 2019
We chose this cruise based on itinerary, since we wanted to visit several islands. I had read rave reviews of the food, but that’s so subjective I didn’t have real expectations. The food was very inconsistent; great in day and not ... Read More
We chose this cruise based on itinerary, since we wanted to visit several islands. I had read rave reviews of the food, but that’s so subjective I didn’t have real expectations. The food was very inconsistent; great in day and not so great the next. The fish was awful - other than the tuna, I found bones in EVERY fish dish I ordered. We ignored the entertainment, as it just wasn’t for us. The staff are for the most part their bright spot - they learn your name immediately and make you feel very at home. I wish they didn’t try to sell you so many extras - one day we had 5 different staff members try to get us to sign up for a wine tasting within 30 minutes!!! Clearly there is a commission/bonus involved. Our butler was overworked and it showed - I think he had at least 10 staterooms he was attending to, if not far more. Our stewardess was an absolute gem!!! The cruise director, some guy named Shawn, needs improvement! Tendering was a mess - I’ll leave the details out but it was super disorganized. We were constantly late to port. I guess when they say “in port at 0800” they mean entering the harbor then. So when you see the times in port when booking your cruise, subtract at least 2 hours. Spa services were inconsistent, with one masseuse good and another terrible. We enjoyed meeting so many wonderful people, as the smaller size of the ship facilitates meeting and interacting with other guests. In a nutshell, Oceania isn’t for us. Read Less
Sail Date March 2019
We are in our early 60's and fit and healthy. The Cunard line represented to us elegance, fine dining and an association with the Grand Queens of the Sea. Though there were some good points to the ship including the Common Areas, ... Read More
We are in our early 60's and fit and healthy. The Cunard line represented to us elegance, fine dining and an association with the Grand Queens of the Sea. Though there were some good points to the ship including the Common Areas, the Afternoon Tea, Library and some entertainment, the rest of the experience left a lot to be desired. We were in Cabin 6123 Starboard with balcony. We were assigned Britannia early seating. The main food options available are the Britannia Restaurant on Decks 2 and 3 and the Lido Restaurant on Deck 9 which is the main outdoor activity Deck on the ship. The Lido has very poor quality food - think Cafeteria style - with little flavour and no fresh produce, only cold storage items. The Lido restaurant itself looks like an Aged Care Facility with boring pastel shades and Ikea style furniture. The Grill bar out near the pool area again has no decor - just a plain service counter with precooked burgers and battered fish, but mainly batter, available in hamburger buns - just awful. The Britannia Restaurant is the formal dining offering where jackets for men at Dinner are mandatory and where waiters and a Sommelier in attendance. The menu changes daily but hardly any of the dishes were recognisable as chef quality. Some of the dishes were a mystery with the most ridiculous additions that did nothing for the hero of the plate - either fish, lamb or beef. What is the Head Chef thinking? We brought on board our own wine from Australia as we had the foresight to check out the wine prior to boarding. This was a good move, and though we paid $20 US for every bottle opened, at least we got to drink good wine at a reasonable cost. Our sommelier, Roberto was excellent and had a thorough knowledge of wine and his service was impeccable - thank you Roberto. All drinks are expensive on board the ship and you pay in US dollars - add to that a 15% surcharge plus gratuities every day. We did eat at The Golden Lion a few times, and the pub meals were good and at a standard of most pubs in England. The Daily Programme was nothing short of tedious and repeats of the same thing every two or three days. Think trivia challenges. The Gala Evenings (7 in 24 days) were of no consequence. We all put on our finery, went to dinner, went to the show, then came back to the Queen's room and watched a dozen or so of people on the ship who could ball room dance - there was no allowance for any type of other dancing as the floor was taken with Fox Trot, Samba etc. with couples swirling around the whole dance floor. Why have a Ball? Nothing was done to include the 90% of guests in more modern dancing or being part of a 'ball atmosphere". There was dancing in the Yacht club. However, this venue was as dead as a door on the few occasions we visited. 'Under 30's' are scheduled for 10.30 pm (the only under 30's on board are crew) and there's a disco on from mid-night. A 'Beatles' band joined the ship for the remaining 4 nights with the band playing in the Queens Room on the last night and everyone got up and danced and had a great time - the only one night throughout the duration of the 24 days. The lectures - some were interesting and others were terrible - a right royal buffeting of Princess Anne, and World War II British lectures on how the war was won (don't mention the war!) with over 350 Germans on board - goodness know how well that went down with the Germans.... The ship has apparently had an upgrade, but you were hard pressed to tell. We spent a large amount of time on the back verandah near the swimming pool and the condition of the decks, pool surrounds, and rusty areas needs to be attended to immediately. At times, the belching of the smoke from the funnels created great piles of soot deposits which spoilt our clothes and left us covered in black spots - unhealthy to be inhaling too... The windows on the ship always seemed to be dirty so if you were sitting in the Britannia looking out to sea, there were rust and salt encrusted streaks in your vision. The Tender service process was terrible. We managed to finally get ashore at the Whitsundays at quarter to twelve after having milled about in the Queens room with hundreds of people waiting to be called for the Tender. People who had booked tours that day, ended up not doing a different tour because of time constraints. The same process for every Tender port ensued and although there was some improvement in the process, the queues and delays were very frustrating. Oh, and to top it off, and notwithstanding the crew's best efforts with hand sanitisers, a flu like bug went through the ship which had people coughing incessantly. Difficult to stop once it starts. Perhaps food handling in the kitchens needs tighter control given we observed on one occasion when the kitchen doors were open one of the 'chefs' coughing into his hands then handling food without washing and sanitising his hands. Read Less
Sail Date February 2019
We chose this cruise for the chance to see LA and San Francisco. what did we see . More sea than expected. All went well until we exited the Panama canal then an argument with a fishing net ( we lost) reduced our speed to 8 knots and ... Read More
We chose this cruise for the chance to see LA and San Francisco. what did we see . More sea than expected. All went well until we exited the Panama canal then an argument with a fishing net ( we lost) reduced our speed to 8 knots and our itinerary was lost as well , missed ports, reduced time in port and more tendering . LA no chance ,San Francisco 3 days down to 1and a half , We went to El Salvador a port I would have liked to have missed reminded me of Aden in the 60s only thing missing was the gunfire. Management seemed very reluctant to tell the paying customers what was going on. No news being good news I suppose. This would have been the time for the cruise director and onboard show company to shine but no they didn't rise to the occasion, The onboard activity was sparse ,the art class was in the hands of two lady ex teachers who thought they were still at kindergarten . I'm afraid I didn't stay the course due to the constant arguments , not the passengers the teachers. The craft class was good The food was good as was the restaurant service , cabin cleaning seems to have taken a down turn, balcony's not cleaned and windows dirty, we came back one day to a line of dirty footprints across our carpet ,not ours and housekeeping was very reluctant to clean it. We returned home to a letter apologising for all the problems and offering 10% off our next cruise provided we booked direct and within a year. Fat chance my money will now go elsewhere. I've had many cruise's with Fred in the past, most times things have gone wrong one way or another but this time they surpassed themselves and sadly they don't seem to care. Read Less
Sail Date January 2019
It was the first world cruise for msc. we had done two other world cruises with holland america and costa cruise. When we compered the msc cruise with the other two was very poor in several areas. Cost: we paid a lot more money for ... Read More
It was the first world cruise for msc. we had done two other world cruises with holland america and costa cruise. When we compered the msc cruise with the other two was very poor in several areas. Cost: we paid a lot more money for this cruise so we espected more. The cabin with balcony 9080 was very small and impossible to organize clothing and shoes. Food: the food in the buffet was terrible, and 4 months of the same food every day. Fruit became a problem and you had to ask pleading to get some. The result was that if they had a tray of bananas people would get them so fast that in 2 minutes was gone. They waiter in the fruit stand was nasty. in the daning room the service was so slow at lunch or diner it took 2 hours or more. Dining hours 6 pm. And 8:30 pm. Too early and too late. The entertainment was very good. shows and music was really great. We did have and opera group that we loved. Service was very poor. Customer relations was the was the worse we ever had. Only one person there, mr. Nadal, worked to solve you problems. The rest of them were not interested on you problem and treated you like they did not care. Some people raised their voices and that seemed to do some good. It was horrible. After a while we just put up with to the situation. Ports were fine, some interesting other no so much, like always in any cruise of this type. Excursions were horrible. Insurance: we took the msc insurance. Read it very carefully. If you have a problem they are not going to pay. They will not cover most of the cost and will argue every $ or euro they pay. We do not recommend it. It was supposed to be a "wonderful world cruise" but it was really a poor cruise, on the costa cruise around the world they made us feel like the most important persons in the world. They worked hard to give us service and solve any problems we had. With msc we felt that they did anything to make us feel good or special. Read Less
Sail Date January 2019
Two weeks ago, I returned from a four-month Around the World Cruise on the Viking Sun. The ship is beautiful. However, there were many things wrong with this cruise which is why I can give it only two stars. Five ports were missed ... Read More
Two weeks ago, I returned from a four-month Around the World Cruise on the Viking Sun. The ship is beautiful. However, there were many things wrong with this cruise which is why I can give it only two stars. Five ports were missed because of "bad weather". Passengers were given NO compensation for ports missed except for one port when the ship had engine problems. The ship is two-years old and understaffed in the dining room. The service is very slow and the food is often served cold. Perpetual chaos in the dining room. Even though I complained several times to restaurant managers, the service never got better. The temperature in the dining room is often overly warm and uncomfortable. Asian food is served more often than to my liking and some foods are repeated often. Outdoor grilling is often served on the pool deck but the lines can be 15 minutes long because the cooking is slow. The passengers on the world cruise had two photo ops provided by the Viking staff on the bow of the ship. We were told that we would each receive a copy of a photo. We never received a photo. I recently learned that not only will we not receive a photo but also that the photo is posted on Facebook, and unless we have a Facebook account, we cannot see the photo nor will we receive a copy. I do not have a Facebook account and do not intend to get one. The Guest Services, Housekeeping, and bar staffs are excellent. The Shore Excursons staff does a great job of trying to accommodate passengers for their choice of shore excursions. The General Manager, Sujith, is extremely nice and does everything he can to grant requests from passengers. To sum up, I think that missing five ports on a world cruise with no compensation is unacceptable. I doubt I'll travel with Viking again. I found too many annoyances to make me want to sail with them again. Read Less
Sail Date January 2019
My wife and I booked this cruise believing it was going to be an active, challenging experience with the added bonus of visiting new areas that would otherwise be difficult to reach. Such as Sable Island. In anticipation we went out and ... Read More
My wife and I booked this cruise believing it was going to be an active, challenging experience with the added bonus of visiting new areas that would otherwise be difficult to reach. Such as Sable Island. In anticipation we went out and spent a great deal of money purchasing the recommended clothing, insulated boots, and other supplied suggested by Silversea. WHAT A HUGE DISAPPOINTMENT!! We feel like we were conned into a cruise run by people that were completely incompetent and inexperienced in this type of cruise. We have been on many Silversea ships and have generally been satisfied but this was outrageous. First, many significant experiences were cancelled because of "rough seas" making it impossible for the zodiacs to land. Not true. We were denied the opportunity of landing on Sable Island in perfectly acceptable seas because of the evident inexperience of the expedition staff. There were a significant number of older passengers and many had disabilities. Instead of doing what other expeditions cruise lines do, which is only allow people capable of landing in somewhat rough seas to get off the zodiac, this expedition staff decided that no-one would land. The zodiacs were turned into the equivalent of tenders and only in relatively calm waters. Other landings that could have been easily accommodated were cancelled completely for the same reason. The kayak staff were even worse than the expedition staff. At evening lectures we were warned not to kayak unless we were prepared to be clad in full body suits and were capable of both being uncomfortable for several hours and also capable of not having to use a washroom for several hours. It seemed they were doing everything possible to discourage the passengers from participating in that activity. My wife and I have kayaked in oceans before and have never been fed such negative propaganda. I suppose the kayak staff preferred not to work The demographic of Silversea ships is older. Unless they can find staff who both know what they are doing and know how to organize and run these activities for a more senior group, they should stay out of the expedition business. The ship was fine. The cabin was fine. The food was all right. The main purpose of the trip was next to non-existent. It was a complete waste of time and money. I will never sail on a Silverseas expedition cruise again. It it not worth a repeat performance. Read Less
Sail Date September 2018
We also left San Francisco 2/5/18 for Sydney on Q2. The Itinerary was great, the Ship clean, and the crew professional. However, with a number of 4-5 day stretches at sea, one would expect some professional entertainment and varied daytime ... Read More
We also left San Francisco 2/5/18 for Sydney on Q2. The Itinerary was great, the Ship clean, and the crew professional. However, with a number of 4-5 day stretches at sea, one would expect some professional entertainment and varied daytime activities. During the day your choice was basically the library, a very small pool, or boring lectures. At night, the entertainment was dull and amateurish. To make matters worse, the food rarely varied, and was of poor quality-- both at the buffet and formal dining room. (e.g. how hard is it to make a decent cup of coffee and a good omelet?) You could hammer nails with the round pieces of hardened dough they were passing off as bagels. Royal Caribbean, Celebrity and NCL are far superior on all counts. To make matters worse, by the time we reached Sydney most of the passengers were infected with the "Cunard Cough", as named by the physician we saw in Sydney who had his hands full telling passengers that codeine might suppress the cough, but the viral illness would persist for up to six weeks. (His prognosis was right on target). Finally, while the crew was very polite, many of the Brit passengers onboard were not. Many were particularly rude to Yanks, and thought nothing of lecturing all of us on the evils of America. A few were even disrespectful at the Arizona Memorial at Pearl Harbor. Read Less
Sail Date February 2018
We chose it for the Maldives and Kerala, India on the itinerary. We didn’t see enough of the Maldives and we were dropped off at an island with lots of plastic and trash after having the permission for another island revoked. We ... Read More
We chose it for the Maldives and Kerala, India on the itinerary. We didn’t see enough of the Maldives and we were dropped off at an island with lots of plastic and trash after having the permission for another island revoked. We understand those things can happen but a good option would be nice for plan B. We were frequently late to destinations and rushed around to get back and sail to the next place. Many passengers felt like a three hour boat tour on the canals was too long with a long drive each way to get there. The general consensus was that lunch at the Gallery Cafe in Cochin was pretty bad. One of the islands took a 55 minute zodiac ride each way and the water was murky so not great for snorkeling. There wasn’t hardly any free time to wander so people felt way too restricted and regimented. There could have been some interesting talks on the history of Kerala and Galle considering there were two historians on board. The expedition Crew seem to be very knowledgable but didn’t have as many opportunities to speak when there was plenty of time at sea. The spa services were very good! The crew on board was excellent and did a fantastic job. Dinner was very good, lunch could be better. We have been on the ship several times but decided to cancel the trip booked in August after a lackluster experience. Read Less
Sail Date January 2018
Our third Oceania Suite and one Vista Suite. January 2018: two limp, mostly dead fronds on an Areca Palm in living room. Couch in tv room? Prepare to hit the floor. See above. Linens and bed: great!!!! Pool, fine; fitness, fine; ... Read More
Our third Oceania Suite and one Vista Suite. January 2018: two limp, mostly dead fronds on an Areca Palm in living room. Couch in tv room? Prepare to hit the floor. See above. Linens and bed: great!!!! Pool, fine; fitness, fine; La Reserve x 3 nights=perfect!!! So worth it. Polo=common. Jacques and Toscana=can be good...not always. Dining room lunch (rainy days) was a very pleasant surprise. Entertainment=go have a drink or back to Suite and watch a movie. Pianist @ Martini's = great!!!! TWO morning drills for cruise training (don't plan to sleep in). Three maintenance mornings on our veranda. One complete day: parked against RCL mega (hundred or more "neighbors" so close to our veranda I could spit on them). One day lost. "Alternate" docking that made going ashore impractical (30 minute cab to get to "town"). No veteran Oceania cruiser pays for shore excursions. Spring for private or forget it. Read Less
Sail Date January 2018
On a 122 night cruise you would expect to have fun, fun fun! No stress, no grief. Smooth sailing! NO! WRONG! First of all, the INTERNET that cost me 50 British pounds barely worked, most of the time cannot connect. A simple task of ... Read More
On a 122 night cruise you would expect to have fun, fun fun! No stress, no grief. Smooth sailing! NO! WRONG! First of all, the INTERNET that cost me 50 British pounds barely worked, most of the time cannot connect. A simple task of checking e-mails was a constant struggle. When it crashed nobody informed us, they just waited everybody to complain. A replacement was given that had the same problem. Columbus should have gotten a better & knowledgeable IT or programmer. Next is ORGANIZATION, seemed people at all level did not know what they were doing! The first two captains of the ship were Ok, introduced themselves to us right away but it took the third one (Illas, I think is the name-go figure why I can't remember his name), two days before we left the ship he showed up to meet us I know other guests met him by paying to have dinner with him!(UNBELIEVABLE!)What did he think of us, third class citizens? He should realize we spent a big whopping $17,000 on this stinking ship! The restaurant manager only spoke, and had concerns toward the Germans. WASHING & DRYING, had to add water in order to really wash the clothes, the dryer did not even had the ability to dry the clothes. One load cost 5 pounds, and if you want to dry your clothes you have to buy tokens for the dryer costing 3 pounds! Don't let me started on the FOOD, how to describe it: AWFUL, HORRIBLE, TERRIBLE! always tasted like Indian food, some might like Indian food but not everybody. All the meat (steak, pork or chicken) were either hard, tough (can't even cut with a knife), salty, or bland! The fish was most of the time half cooked , salty and not fresh at all. Bacon was hard. mexican food Carnitas was cooked with cummin and curry they did not have sour cream. Desserts too sweet.WHY CAN'T COLUMBUS GET A BETTER CHEF? SHORE EXCURSION people disorganized, escorts did their own thing left guess get lost. My cousin and I were given a run around when we requested for a priority disembarkation since we had to catch our flight that same day. Edie(Shore excursion Mgr) was reluctant granting our request.It should be standard practice to let people flying the same day to be let go first! You ask me what I think of my Columbus experience? GO FIGURE. Read Less
Sail Date January 2018
The ship broke down after leaving Honolulu, had to be towed by tugs back to port. Stuck in Honolulu for three days. Missed 40% of ports of call on the San Diego to Papeete Cruise. Feelings of insecurity, uncertainty and disappointment. ... Read More
The ship broke down after leaving Honolulu, had to be towed by tugs back to port. Stuck in Honolulu for three days. Missed 40% of ports of call on the San Diego to Papeete Cruise. Feelings of insecurity, uncertainty and disappointment. Oceania offered $500 shipboard credit on cruise in 2018/19 as compensation and that's all. No respect or empathy for passengers. Trying to benefit from passenger misfortune and their failure to provide a sea worthy ship. This is an example of anonymous corporate bean counters sabotaging the hard work and sincere efforts of the crew and staff to provide a high quality cruise experience. Many passengers were extremely angry and frustrated and will take legal action, write trip reviews and certainly not sail with Oceania again. The company emphasizes their committment to passanger satisfaction but when they have an opportunity to prove it we realize it's all just marketing lip service Read Less
Sail Date November 2017
I chose this cruise for the itinerary. Cruising the North Sea was wonderful and those countries are wonderful. It was a busy cruise with only one sea day. The food which the Cruise Line constantly talks about was good but still cruise ... Read More
I chose this cruise for the itinerary. Cruising the North Sea was wonderful and those countries are wonderful. It was a busy cruise with only one sea day. The food which the Cruise Line constantly talks about was good but still cruise food. The ship was nice, newer, and well maintained. The cruise was boring. There was really nothing to do during off times. Drinks were ridiculously expensive. I must say, though, that the service on this cruise was the best on a cruise I have ever experienced. They were helpful, friendly, attentive, and friendly. I can't praise the staff enough. The shows and entertainment were sorely lacking. The shows weren't promoted much. I went to one show and it was not very good. There was never piped in music at the pool or bars and this cruise could have used some. Sitting by the pool, there was never any bands or performers. I think a pool should have a little entertainment. Read Less
Sail Date August 2017
To get away from our Winter. We started in Dover,our suitcase had its wheel broken off by the rough handling of porters. After dealing with the arrogance of a member on customer services whom would not do any thing about it till I ... Read More
To get away from our Winter. We started in Dover,our suitcase had its wheel broken off by the rough handling of porters. After dealing with the arrogance of a member on customer services whom would not do any thing about it till I signed a form indemnifying Princess I had to wait a fortnight for them to finally agree to its replacement.(you are made to feel as though you do not have any rights! ) I found over all, the waiters and stewards very disappointing and no where up to the standard of there compatriots from previous princess cruises,let alone Celebrity Solstice with whom we cruised at Christmas. Princess waiters I found soppy in their attentiveness,only making the effort to seat you if they happened to be beside the table at the time you were there. Most times we were late getting to ports or not getting there at all. Live entertainment was very good,afternoon films on the longest of the sea days from Peru to Auckland were non existent in the Princess Theatre but instead out on the cold open deck. Princess adds read Come Back Feeling New. For the Money spent it was very poor value! Obvious cutbacks right throughout making it a two star ship Read Less
Sail Date July 2017
We chose this ship for a very special holiday. It was our 55 wedding anniversary and my wife birthday and my 80th. We paid top money for a good kabin.We paid £16.500.00 For the trip. Flying to Hong Kong and sailing back to Southampton.The ... Read More
We chose this ship for a very special holiday. It was our 55 wedding anniversary and my wife birthday and my 80th. We paid top money for a good kabin.We paid £16.500.00 For the trip. Flying to Hong Kong and sailing back to Southampton.The facilities on the ship where all overcrowded. The buffet in the day was good that is when you could find a table. The evening meals were very poor. All the excursions where expensive The drinks were.The was an outbreak of the novo virus which I unfortunately court. We also spoke to many other passengers who had paid a lot less than We paid.0verall we did not like this ship at all. We would not recommend this ship to anyone. When we wrote to Cunard they never even had the decency to reply.This was a waste of time and money and we will never use Cunard again. Read Less
Sail Date April 2017
We chose this cruise along with a trip to India. The ship is very tired and needs total refurbishment. The hot food in the buffet was inedible, cold food acceptable. The restaurants were good with a good choice of menus. The ... Read More
We chose this cruise along with a trip to India. The ship is very tired and needs total refurbishment. The hot food in the buffet was inedible, cold food acceptable. The restaurants were good with a good choice of menus. The entertainment was awful and it was very evident that the ships company were tired and lacked enthusiasm. There was a dreadful smell of sewage on the ship which was so bad we could not sit on our balcony. This ship is not good and certainly not the luxury experience we expected. The only saving grace was the staff who were exceptional and did their upmost to help you. We would never go on this ship again, in fact we are not sure if we would use P & O cruises again. It is a shame as we have been on P & O before and thoroughly enjoyed ourselves. The standards are slipping and it was certainly not luxury. Read Less
Sail Date March 2017
To enjoy a leisurely time visiting various far east ports we had looked forward to this cruise for months, unfortunately the reality proved to be a disappointment. The embarkation was a slow process, which we christened FTS,( ie.. first ... Read More
To enjoy a leisurely time visiting various far east ports we had looked forward to this cruise for months, unfortunately the reality proved to be a disappointment. The embarkation was a slow process, which we christened FTS,( ie.. first time syndrome - perhaps they had never done this before!) This FTS continued throughout the cruise with poor organisation apparently emanating from the purser's office. The daily info.sheets had many mistakes or lack of necessary detail. Now for the criticism. The shows were disappointing and walked out of 4 of those went to. They were even made laughing stock by subsequent comedians.The films were poor , walked out of 3. Some of the lectures were very good, special mention must be made of Park Sim, an American who lectured on the Oceans, Tidal Power, Heat Pumps, Lasers and the USAF in UK. He had a lovely style and made each lecture a pleasure. The price of drinks, which I had complained about to Cunard before even joining the ship ( I had already booked) was extortionate. Cunard in their reply was bragging about being on a par with 5 star London hotels and other cruise lines. They must realise that a) not everyone uses London hotels and b) they have to include 20%VAT and a large percentage of alcohol duty.For Cunard to then add a further15% gratuity (tax) on each and every drink alcoholic or otherwise is just extortionate. I have never seen so little alcohol consumed at lunch or dinner. One goes on a cruise to enjoy dining and to have it complimented with a glass of wine or two, especially when there is no driving home after the meal to be considered. We went on one Cunard tour. This was because we were virtually blackmailed into it in order to avoid ridiculous visa payments to China. The one tour was a bus trip in a two and a half hour traffic jam to a multi storey tower block in order to go up to the 88th floor in 45 seconds for a view of a fog shrouded Shanghai!. Back on the bus for a further two hours drive in a traffic jam back to the QM2. All for $154 for two. Two days prior to arriving at Colombo,Cunard sort fit to ask for $30 each for a visa for Sri Lanka. We had been told before cruise that there was no visa requirement for Sri Lanka. After many complaints Cunard changed their minds saying that their agent had given them the wrong information. We joined the ship on the first visit to Hong Kong just after 1200 Australians had disembarked.It was only the next day that I discovered that they had drunk the draught ale on the ship dry! No one had the foresight to have replenished the stock. Never got to Kuala Lumpur, Seoul or Bangkok because of distance from ship and cost of tour and subsequent long journey required. Used shore excursions by shuttle bus to local areas in some cases. Not very exciting especially so in Colombo where the organisation was so chaotic and the quality of the bus so poor. This is an American owned (Carnival) ship pretending to be a British ship and passing it off as though it was still in the glory years of cruising of the 1930's - similar to a lot of the decor.We live in an entirely different age now. The class system for the decks is also an antiquated fashion. No free wi-fi on ship - $47 for 120 minutes. You could just about get emails but the reception was poor. As entitled altogether DISAPPOINTMENT. First and last time on Cunard. Many other passengers, even frequent Cunarders were expressing the same feeling. Read Less
Sail Date March 2017
we chose this ship to celebrate our Diamond wedding anniv on the day of departure (I was actually born on the day QM was launched) and its juicy itinerary. .having cruised about 120 times all around the world the three places that had ... Read More
we chose this ship to celebrate our Diamond wedding anniv on the day of departure (I was actually born on the day QM was launched) and its juicy itinerary. .having cruised about 120 times all around the world the three places that had most appeal were first timers for us Okinawa, Taiwan & Brunei persuaded us to pay up 16 months before cruise commenced. imagine our horror when we received an email on Xmas Eve cancelling all 3 ports of call---yes 2 weeks before boarding at Southampton with no offer of cancellation. the overall cruise was immensely disappointing and yes we feel it was poor value for what we paid (and are still paying the remortgage) entertainment was banal,repetitive & frankly boring.-- hygiene standards were abused, food in the Britannia was just acceptable, in the King`s Court unacceptable ,duplicate bridge (which interested me) was disorganised,chaotic and a shambles. embarkation at Capetown was as usual an utter disgrace, wine prices,excursion charges and quality were unjustifiable, port agents recommended by Cunard for emergency were unavailable all the issues were brought to the attention of senior staff on board and despite promises nothing was ever heeded. care for the infirmed in ports of call was non sympathetic..communication with Cunard is an established horror story and they confirmed this status to Maril & myself. they just ignore you knowing their ship will always be full because it is the QM2. the Purser, Mr Henry Wasserman, took devious measures to avoid even talking to us although we were spending 100 nights on board and were top category Cunarders.. we requested at booking for Southampton to Dubai quote. Cunard insisted for their convenience to divide this into 3 separate cruises which was more expensive and far more inconvenient for us. even the Hotel Manager Mr D Shepherd admitted this was totally unnecessary as he agreed that ourtreatment on board was way below standard a great disappointment overall with many special moments. if we can help anybody call us at marilbrian@btinternet.com Read Less
Sail Date February 2017
We have cruised 5 times on other lines but this was a "Bucket List" cruise for us. We felt we were very lucky to get any disability cabin, let alone in Princess Grill. Embarkation in Sydney was fairly smooth, and we were on board ... Read More
We have cruised 5 times on other lines but this was a "Bucket List" cruise for us. We felt we were very lucky to get any disability cabin, let alone in Princess Grill. Embarkation in Sydney was fairly smooth, and we were on board in about 30 minutes, with our luggage waiting for us at the suite. We have a small electric wheelchair which is the same size as a normal wheelchair, but entry through the door was so tight that we constantly hit door frame or wardrobes getting in or out. It required a difficult "S" turn to get in, due to free standing wardrobes, in front of the entry, which were mainly unsuitable for disabled persons, being nearly all shelves with only one small hanging rail in one robe unit (no walk-in robe, as pictured online). The accessible bathroom was OK, but access past there, to the rest of the suite, was not wide enough for the wheelchair to pass. Space between beds and lounge furniture, chair & table was too narrow to get to the second bed or balcony and the lack of space also meant that there was no access to lounge or chair seating without moving furniture. The TV was also on the wall behind the lounge, so not view-able, except from the beds. Power points were also badly placed. We had 3 at the writing desk, but none at the fridge & mini bar cabinet where the kettle and coffee machine were positioned. These had to be moved to the desk, to be used. Bedding however, was very comfortable. In all, this cabin, sold as an "accessible Princess Grill" was false, and when we checked a non-accessible suite, it was the same size and space as ours, but with a walk-in robe next to the bathroom and direct access down the passage into the cabin. We spoke to the Grills Concierge about lack of accessibility in cabin and also later, to an officer in the purser's office, but despite their promises to respond within the day, neither of them got back to us for the duration of the cruise. The other problem for wheelchair access was to the outside decks. All door frames we encountered, had no ramps, but more like a house wood door frame, with vertical edges. All were very jarring to cross and some were too high for the front wheels of the small electric chair to climb, so the chair had to be manually pulled backwards (with help from other passengers to hold doors), to get back inside. This difficulty, and possible chair damage, effectively prevented wheelchair use on the upper decks for us. Although the lifts were small, access within the ship was generally no problem, and while there always seems to be some people who show no regard for disabled, the majority of passengers and crew were considerate & helpful. The entertainment we saw was, in general "average" and not as good as on other lines we have previously cruised with. We were unable to take the tender to Port Arthur, but went ashore in Hobart, where special disabled access busses were provided to transfer to and from town. Meals in the King's Court buffet were mainly average and selections seemed to be minimal, compared to some other cruise lines. On a good note, the quality of meals and service in the Princess Grill dining room was superb. We were seated on a table of eight and our dining companions were great company. They were very friendly, well travelled and we always had interesting conversations which sometimes extended our dinners to around 10pm! Would we sail with Cunard again? No. Lack of accessibility in the Suite and Cunard's lack of response to the issues, made for a disappointing experience. Read Less
Sail Date February 2017
The itinerary appealed to me and the time of year was perfect. I was led to believe that Cunard were an upmarket company but several things were not up to standard. Having sailed on several ships with companies as diverse as Thompson, ... Read More
The itinerary appealed to me and the time of year was perfect. I was led to believe that Cunard were an upmarket company but several things were not up to standard. Having sailed on several ships with companies as diverse as Thompson, Fred Olsen, MSC, Royal Caribbean, P and O, Princess,Holland America and Azamara I would place Cunard somewhere in the middle. My cabin was fine with an amazing cabin stewardess ( the best I have ever encountered) but the food in the main dining room was very poor. The descriptions on the menu bore no resemblance to the food presented which was barely enough to feed a sparrow and usually tasteless and sometimes actually inedible. The food in the buffet was marginally better but we could always fill up on salad and fruit. The waiters were at times rude and at best indifferent. The daily schedule was often inaccurate and on the evening before we were due to arrive in Sydney we were advised that tomorrow on our arrival in Papeete we would not need to carry our passports. This caused a lot of confusion. On one day the date was wrong. Would I sail with Cunard again? Only if they offered an itinerary not available elsewhere, the price was very low and I would only eat salad and fruit in the buffet and not bother packing formal wear. Read Less
Sail Date February 2017
Price/smaller ship/traditional ship (2000 passengers?) The ship is traditional older class and embarks on a world cruise in Southampton UK once a year in January .Special deals are offered to fill some legs of the journey at reduced ... Read More
Price/smaller ship/traditional ship (2000 passengers?) The ship is traditional older class and embarks on a world cruise in Southampton UK once a year in January .Special deals are offered to fill some legs of the journey at reduced prices perhaps to sell the cabins and ours was Singapore to Fremantle section ...Last year we did Darwin to Hong Kong I can't believe how much the service and offerings such as restaurant varieties offerings and standard and general demeanor of staff has declined in just under 12 months since our last trip .Most of the staff including wait staff were very apathetic and had a "attitude"to dealing with any issues that arose and it certainly reflected(perhaps they were getting tired since commencing the journey of world cruise) There was talk on board that P&O are discontinuing the world cruise segment of this ships itinerary from now . Please be fully aware that a great deal of passengers due to age and physical conditions would be perhaps having their final holidays/cruise and many are quite infirm or lack a good deal of mobility .(Walking aids/zimmer frames and wheel chairs abound ) If you are looking for a fun /vibrant/exciting cruise holiday or ship then the Aurora is not it. The ship although once grand is very tired after 17years and very dated decor such as furnishings and carpets etc The balcony cabin my wife and i had was adequate although very dull and dated in furnishings and appearance . I was fully aware of the limitations and age of ship when booking after last year ,however my major concern was how much it has gone downhill in standards and service since then . In my opinion it is time for the Aurora to be retired from service due to age and condition Based on my experiences on this trip i would not be booking any future cruises with P&O as the competition certainly do it a lot better with more modern offerings Read Less
Sail Date February 2017

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