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424 World Cruise Reviews

We are very experienced cruisers and in comparison to other companies CMV put in a less than third rate performance even taking into account the lower price. It’s billed as buy one get one free but it was only 30-40% cheaper than other ... Read More
We are very experienced cruisers and in comparison to other companies CMV put in a less than third rate performance even taking into account the lower price. It’s billed as buy one get one free but it was only 30-40% cheaper than other companies on like for like (I.e price divided by nights) but there was at least a 60% difference in quality to those companies! Starting with food which cruises are most noted for. Well the food was disgusting and we had to have meetings with the management to get things slightly improved. Most night the meats were tough often the carving Steward struggled and he had sharp knives! It was either bland or salty. Fish was better but often half cooked and all food was pretty cold and non descript. The food on 3 ˋSpecial Occasions‘ was good. In 121 days there was no world cruise lunch or sector specials like the baked Alaska which was 1 night only. In the Bistro the food was invariably dried up and cold. Sidney and the team tried to put on lots of nice showpiece lunches like round the world food stations around the pool but the taste was still missing. Funny enough you can pay extra to go to a venue called the taste but other passengers told me there was no taste there either. The ship bless her is old and the refit is lacking, it could have been done so much better, you would be walking down a corridor and all of a sudden you’d drop an inch as there was no underlay for example. She’s a stable ship and relatively quiet in the rougher seas. Some of the food tables rocked and stuffed with food and dirty tissues to stop the rock!. There was rust everywhere especially in window frames and on the balconies ( more than usual as all ships have some rust) but usually painted over and the cloth seats in the Bistro and in some bars were filthy and not appealing. The cabin was a great size but poorly decorated and our window was not cleaned once in 4 months. The wallpaper was coming off and the carpets filthy but there is plenty of storage space. If you have an outside cabin you get a kettle and tea making facilities but inside cabins are not allowed this ˋluxuryˋ! The daily activities are very similar to the ones we play with the residents in a local care home!! Every day at 9.30 Tony pops on the tannoy to tell you what a lovely day you’ll be having aboard the beautiful Columbus while the beautiful Columbus crawls along chucking out black smoke! One quiz with 6 contestants in a team has a prize of 1 Cocktail to share between all 6!! The first cruise Director John Even put in the daily Programme come and try win one of our´life changing‘ prizes! You could even win a torch or a yo-yo! The entertainment team tried hard. They were running quizzes and games and the shows in all places they had to rehearse late into the night. Plus cover excursions. The majority of staff dealing with passengers had no idea or professionalism and the favourite line at reception was we must check with London! Then I’d contact London and I’d be told it was up to reception. The English entertainment was mundane and repetitive but at least we had some there was nothing for the large number of German, Dutch and other non English speaking nationals who were mostly picked up in Amsterdam and did the entire trip. They never even got a map or port guide in their language and the first 50 days there was a Nazi war film nearly every day! That created a few arguments and there was enough of those without provocation. Many ports were useless unless you had a tour booked. Many were container ports and you had a 2-3k walk just to get to the dock gates! The company had no care for passengers unless as mentioned they were on tour if not it was tough. Many who could only walk a couple of kilometres could not get off as they had no energy to get passed the gates to sight see! Maps and guides were poor and nearly everything that was printed was in minuscule print! Great considering the age of passengers on board! We had fellow world cruisers getting off on route from Sydney on as they ´could not‘ stand it anymore!! So all in all it was far from enjoyable and whilst new passengers and staunch CMV fans were relatively happy a multitude of us were far from impressed and will never travel with CMV again! A two week cruise would probably be stomached but I’d urge you to read as many reviews as possible before booking longer and I know for a fact negative reviews are being removed from cmv Facebook page. Their passing shot was we were given a commemorative coin that said Columbus grand world cruise 2018 as our gift. the card wallet opens up and the itinerary is revealed, lovely yes, no! it’s this years coin and next years itinerary!! When many queried with reception how such a mistake could be made we were all told it was not an error but a marketing ploy to highlight next years cruise! The general staff are lovely and so helpful and went above and beyond to try to minimise upset. If not for them CMV would have Had a lot more issues onboard. I,wish you well Read Less
Sail Date January 2018
This was a honeymoon cruise and expectations were high. On the third night of the cruise our shower lost pressure only to regain pressure while gushing hot thick brown water. Thank God my wife was not in the shower, otherwise her being ... Read More
This was a honeymoon cruise and expectations were high. On the third night of the cruise our shower lost pressure only to regain pressure while gushing hot thick brown water. Thank God my wife was not in the shower, otherwise her being covered in thick brown water would have ruined our honeymoon. I was told by reception we would have a plumber address the situation right away only to have our cleaning person assure us that a "water test" had been conducted. This attempt at a solution was insulting. I asked reception if we could have access to any available shower to sanitize only to be told that there was nothing they could do. A plumber left an indecipherable message confirming a leak the next day, but at that point I had already sanitized myself with a cold shower and hand sanitizer (...and slightly regained my wife's confidence that I wasn't completely defiled by sewage). We were apologized to with a cheap bottle (also insulting since we don't drink). Providing a shower would have resolved the problem. Instantaneously being told no when asked for showering options was disappointing. We tried to enjoy the remainder of the cruise, however the open berating of staff by management, the repeated errors made by the Destination Staff and wait staff, and the chaotic disembarkation force us to consider other options for future cruising. We avoided the entertainment (lack of interest) and specialty restaurants. We had booked all the specialty restaurants but cancelled after Red Ginger staff consistently got our order wrong. Read Less
Sail Date August 2017
We thought a cruise from Dubai through Suez Canal and the Med with stops in Greece and Malta would be great. Also with hotel stays in Dubai & Barcelona would be good to do. The 3 day stay in Dubai was great and than we boarded the ... Read More
We thought a cruise from Dubai through Suez Canal and the Med with stops in Greece and Malta would be great. Also with hotel stays in Dubai & Barcelona would be good to do. The 3 day stay in Dubai was great and than we boarded the ship. It was a very tired ship and the conditions very horrible. Complained to guest relations and are told " you get what you pay for " Stressed before the cruise started i got sick and we disembarked. We later found out that this was the last cruise for this ship as it was sold. We complained to Royal Caribbean through our travel agent and were told that they can't do anything about it. We travelled all the way from Vancouver, Canada to Dubai for this memorable cruise for my wife, and were very disappointed with the whole experience. We have done many a cruises and this was the worst ! No Royal Caribbean again. Read Less
Sail Date March 2017
After raising my concerns on Face book and twitter I was informed that they were experiencing technical difficulties at check-in so could only apologise for the inconvenience. To be assured they are working to resolve this issue as quickly ... Read More
After raising my concerns on Face book and twitter I was informed that they were experiencing technical difficulties at check-in so could only apologise for the inconvenience. To be assured they are working to resolve this issue as quickly as possible however the port representatives should be able to provide further updates. We were sent into a reception centre with in adequate refreshments and space. After some 6 hours we arrived at our cabin. The theme continued on our 29 night cruise so. If you’re going on Cunard expect plenty of apologies and so sorry for any inconvenience. Patience you will need that too. I will go on another cruise with them Not. It took three days for them to finally get in touch. They clearly are not interesting in trying to resolve matters in favour of the customer. Just sweep them under the carpet which is very short sited and eventually they will go out of business, with such a narrow view. Dining was like a free for all on deck 7 little bit of a ruby scrum. The food was repetitive, cold at times. The Britannia restaurant was much better and the quality and service was pleasant. The ship had an atmosphere i would alike to a library at sea. Entertainment at night was ok up till 22.30Hrs then everyone would rush to bed. It’s the ideal floating care home maybe something to think about in later years but not at the moment. Wine was expensive like the drinks poor quality much better to buy off shore and take on board then you can buy quality. Read Less
Sail Date February 2017
The ship is not well mainatined and not well furnished. The German cruise directrice wa not well organized ad the whole ship was and not very empathic to us Germans. So we did not feel well. No rules and regulations are visible or ... Read More
The ship is not well mainatined and not well furnished. The German cruise directrice wa not well organized ad the whole ship was and not very empathic to us Germans. So we did not feel well. No rules and regulations are visible or exercised probably for the regular passenger. The bistro restaurant was very unhygenic, the food not very tasty. The menue in the main restaurants, regardless if breakfast, lunch or diner did not change over 4 weeks time. Some of the food was found to be not eatable. The outboard excursions were not well organized. The embarkation was extremely dangerous especially for the elderlies because all people have to queue up over several levels of the ship and there was a constant boxing and tumbling on the (slippery) stairs. Our cabin stuart was always nice, fiendly and helpful.. Coffee, tea, water and bisquits have been free of charge 24h per day. I really appreciate this. Same with sauna and steam bath. This was excellent. The general routing of the ship has alo been faboulus and very well selected. Read Less
Sail Date January 2017
I chose this as it was a Maiden World Cruise and as such had a certain amount of expectations, one being that we didn't limp out of Tilbury without a fanfare, band or drink. Embarkation at Tilbury had boxes overstuffed with xmas ... Read More
I chose this as it was a Maiden World Cruise and as such had a certain amount of expectations, one being that we didn't limp out of Tilbury without a fanfare, band or drink. Embarkation at Tilbury had boxes overstuffed with xmas decorations in there corners and dead flowers on windowsills.The cabin was suitable except there were no fridges, no coffee or tea making facilities and no heating. My bathroom flooded umpteen times and my bed was the source of an ant infestation. You couldn't find a chair to eat lunch al fresco and the food was poor. Entertainment all round was poor, no expert speakers for Panama or Suez. Hardly any entertainment on deck despite the tropical weather and very few buffets. The speakers were few and far between as was the cabaret acts.The theme nights were mostly a miss. The Bollywood amounted to a buffet and a showing of a Bollywood film. The ship was subject to flooding and leaks from pipes everywhere with blows being used to dry the large areas. This caused capers to small and staining on ceiling panels. The shore excursions were expensive and the amount of container ports was a joke, there were no facilities and no taxis and dos shuttle buses laid on Over 200 people got together for a meeting but management would not come and address everyone's complaints. Those that wrote letters needn't have bothered as they were not answered. A cruise from hell and if anyone has similar complaints I would love to hear from you at michele@mattmonro.com Read Less
Sail Date January 2017
After completing 2 world cruises with a different cruise line, decided to have a change to experience a different ship to celebrate 2 upcoming events - it was the worst thing we could have done. Severe respiratory illness throughout the ... Read More
After completing 2 world cruises with a different cruise line, decided to have a change to experience a different ship to celebrate 2 upcoming events - it was the worst thing we could have done. Severe respiratory illness throughout the ship lasting months, many many passengers affected. Ship freezing cold in all areas, passengers sat with blankets and towels around shoulders, badly leaking decks, causing ingress to Captains club, casino area, near library, Jade Wellness, many parts of the theatre wet and areas unusable with mould in places and parts taped off, Raffles Bistro leakage over all food counters - part of ceiling removed in an attempt to resolve the problem, drips down neck whilst eating, damp furniture, carpets and smells. Dirty and stained carpets, Incorrect fuel used causing severe fumes in all areas which lasted a week. Health and Safety issues, door closers broken, doors propped open with dirty towels. On top of the above, extremely poor entertainment team, wearing differing hats for most events throughout the ship. I dont think a egg and spoon race, tug of war and a kangaroo hop suitable on this type of cruise! Major ports of calls with no shuttles, affecting elderly passengers and creating unnecessary costs. This cruise was advertised as a Grand Maiden Voyage World Cruise - there was certainly nothing grand about it! Read Less
Sail Date January 2017
This was a 120-night, Round the World Cruise. The cruise line (Cruise and Maritime Voyages) and the ship (Magellan) managed to turn what should have been the trip of a lifetime into the cruise from hell. The food was very disappointing, to ... Read More
This was a 120-night, Round the World Cruise. The cruise line (Cruise and Maritime Voyages) and the ship (Magellan) managed to turn what should have been the trip of a lifetime into the cruise from hell. The food was very disappointing, to say the least. It tasted like institutional food. It would have been adequate (maybe even good) for food served in a prison. It would have been below standard if served in a nursing home. However, this was a cruise ship! This was our 11th cruise in three years, with 7 different cruise lines. So, we have some comparisons. The food is usually a major highlight of a cruise, something that deserves rave reviews. We barely ate enough to sustain us. The food was that bad. As a matter of fact, we even lost weight on this cruise, because the food was not worth eating. The food was just one of our disappointments. However, the major disappointment was that we docked far away from our destination cities. In Sydney, we docked in White Bay, two expensive ferry rides away from the center of Sydney. It took us 2 3/4 hours to get to Watson's Bay, where we hoped to spend a lovely day. Because it took so long to get there, all we had time to do was eat lunch and start our long journey back to the ship. If we had docked at Circular Quay, it would have only taken 1/2 hour each way. So, this not only cost us extra money, but it also robbed us of some precious time. We docked in many container ports, instead of cruise ship ports. We had never experienced this before. It was quite often an hour or longer drive to get to where we should have docked. Here is a perfect example. In Colombo, Sri Lanka, we were scheduled to dock at the Queen Elizabeth pier, a beautiful port with just a 15 minute walk into the city center. Perfect! Unfortunately, just a few days ahead of this port, we were told that we would be docking at the East Container Terminal. This terminal (being designed for container ships) had no facilities whatsoever. It was 4 km to the city center. They provided no shuttle bus and said we would have to take taxis. At the same time, they told us that the taxi drivers were not always scrupulous or reliable. We needed to negotiate a price ahead of time and hope that they stuck to what we agreed to pay. In other words they dropped us off in the middle of nowhere to fend for ourselves (with untrustworthy and unreliable transportation). These are just two examples. It happened time after time. Just to be clear, there are major differences between container ports and cruise ship ports. Just because a ship will fit in either place, does not mean that they are interchangeable. Container or industrial ports do not have ANY facilities. There are no ATM machines or Money Exchange counters. That means that passengers have no way of acquiring local currency. As a matter of fact, in Colombo, Sri Lanka, we had extra time on our ship organized shore excursion (mostly because the Hindu Temple we were supposed to visit was closed). So, we made an unexpected shopping stop at Pettah Bazaar. This delighted most of us, until we discovered that we couldn't buy anything because we had no local currency! Additionally, there are no Tourist Information booths at container ports. So, no information and no local maps. If you are going into town independently, you will have to pay the taxi driver in something other than their local currency and hope that they drop you off some place of interest to you. It's very difficult to plan your day without a decent local map. So, to summarize, container ports provide no local currency, no local tourist information or maps, and quite often no reliable way to get into town. On the ship, we summarized this as a lack of money, maps and mobility. Their Shore Excursions were hit or miss. Some of them were quite good, but just as many were very uninformative and very disappointing, certainly not worth the money. However, at some locations, because we were docked so far away from our destination city, you had to book an excursion or stay onboard the ship. The options for going ashore on your own were too risky or incredibly inconvenient. During this four-month cruise, we had more than 70 sea days. The activities aboard the ship were the same day after day. Very little thought or imagination went into creating the daily activities. Guest lecturers did appear now and again. A few of them were good, but not the majority. And, the topics didn't necessarily have anything to do with our cruise. We went Round the World. Surely there are lecturers out there who could have presented talks about our destinations on this cruise. One lecturer even presented erroneous information about passage through the Panama Canal. There were many people onboard (us included) who had been through the canal several times before. We all knew that she was presenting incorrect facts, which was all the buzz after her lecture. The air conditioning in our cabins was inadequate for the type of heat that we encountered. As a matter of fact, during the first weeks of the cruise, we lost air conditioning completely twice for 2 1/2 days each time. The first time was the compressor that serviced our cabin. So, a few dozen of us were without A/C for a couple of days. More importantly, we were without it for two miserable nights. The second time it went out (a week later), the entire ship was without A/C (again for two nights). Many people slept on the pool lounge chairs on the upper decks, because the rooms were stifling. Fortunately, this did not happen again. However, the A/C in our cabins we're not quite up to the task at hand. It was always a bit too warm for comfort in our cabin. Customer service was almost nonexistent. The bar staff and wait staff were excellent, even though it was obvious that they were not appreciated by management. However, reception and the shore excursion desk were not very helpful. They lacked the necessary information and authority to do their job properly. If you brought a concern to their attention, they were defensive instead of proactive. Their method of resolving a concern was to do nothing and hope it would resolve itself. During the last month of the cruise, a large meeting was held by the passengers to discuss how unhappy we were with many aspects of the cruise. It was very well attended and conducted in a very civilized manner. Management refused to attend this meeting, even though they were well aware of it and were invited to meet with us. Since they were not there to hear our concerns, a list of our major issues was compiled and a representative met with management the next day. However, we received no response to our concerns and the fact that several hundred passengers expressed dissatisfaction with many aspects of the cruise was totally ignored. That is no way to treat paying guests. During the entire cruise, we felt like we were an inconvenience. Everything was done on their schedule for the convenience of the staff, no matter how inconvenient it was for the passengers. We were just in their way. As a matter of fact, our room steward walked in on us nine times, while the Do Not Disturb sign was on our door. If she needed entry into our cabin for any reason (to change the shower curtain, to check the expiration date on the light on the life jackets or on the package of peanuts, etc.), she just came into the cabin (regardless of the Do Not Disturb sign). This shows a lack of proper training, which was a common theme on this cruise. In summary, taking this cruise was one of the worst mistakes that we have made in many years. Save yourself some major disappointment and avoid Cruise and Maritime Voyages. Read Less
Sail Date January 2017
A ship not fit for travel especially on such a long cruise. I have disembarked early in Malta. After a disasterous first month it did not really get any better. It became a ferry for bargain hunters to fill cabins. From the Magellan ... Read More
A ship not fit for travel especially on such a long cruise. I have disembarked early in Malta. After a disasterous first month it did not really get any better. It became a ferry for bargain hunters to fill cabins. From the Magellan cough ,llness to broken AC systems that left guests sleeping on open decks, and water poring throughdecks it was the Companys treatment of passaners that made it worse.. What should have been a trip of a lifetime had become quite the opposite. I was not alone. Over 200 passengers met and voiced their complaints on board. Entetainment and the cruise director are a shadow of what to expect on even a three star ship. Just the cabin was of passable quality. Oters ad floods and fumes and moved many times. The food was of a good quality until the chef left for another vessel. The poor layout of decks means there are no comfy seating areas or places to dine alfresco. The Eros bar area is poor and totaly unaceptable in this day and age. Managemnet on board is non existant when problems arise, like water in rooms, to fumes in the AC sysyem.... problems were endless. A gastro illness was last straw for me. Read Less
Sail Date January 2017
Problem with one enginer start before NYZ. Metting in the thatre,kapten say we are safe,all passager get on new cruise for fre,all the passenger screem hhhhuuuurrrrraaaaaa,so happy. What hapen IF the The lost enginer brook out.we ... Read More
Problem with one enginer start before NYZ. Metting in the thatre,kapten say we are safe,all passager get on new cruise for fre,all the passenger screem hhhhuuuurrrrraaaaaa,so happy. What hapen IF the The lost enginer brook out.we shame. Officeal languids was 5,italy,german,france,spain,and bad englisch. They most have an scandinavia crew. The food loks werry atractive,but dont small anything nothing. Coffemachine was open 2times in à day,morning and afternoon 4-1730. Ju most have an drinkpaket,anyway it's gona be werry expensive for you. All presentation in the theatre are 5langues,we sleep before they start. When we have gala dinner,maybe 20ptocen was dress,ashamed. IF you dont go to the restaurang on the eveening you gona sleep hungry,IF you dont bay pizza or burger,Moneybrother money.ashamed. Same god things,the ship was so clean. You most learn chefs to dont serve red burgare,and till them about garlic an pepper. It's werry difficult to have an table with lunch,people ho dont have an balcony cabbin are sittning all day and play card.ashamed.we have cruissing over 20times but nerver see a cruise boat like Costa luminosa. Newer more Read Less
Sail Date September 2016
Thought it would be a lot different !someone forgot to tell me it was a geriatric paradise tour, I did meet a lot of lovely people but organised daily programs were not for me! Ship is filthy ,food very good, entertainment very poor ... Read More
Thought it would be a lot different !someone forgot to tell me it was a geriatric paradise tour, I did meet a lot of lovely people but organised daily programs were not for me! Ship is filthy ,food very good, entertainment very poor quality,cabins are disgusting & old fashioned, beds have passed due by dates & haven't been refurbed since sea princess was launched, missed a lot of ports & others we stopped at mostly berthed in working ports. Customer service is not what it should be,they are supposed to help the customer not swing it back to princess ways. Felt like your controlled by princess & should be enjoying a fabulous holiday which I thought it would be! I feel very ripped off by the price of cruise after speaking with other passengers ,some who had paid very little.i doubt very much I would ever consider princess again.over bitterly disappointed by my whole experience . I could have used my $66,588.00 ( yes that is the money I paid )in so many other places, & had a much nicer time. The crew & staff were very hospitable but again the money I paid I think it should have been 5 Starr class but no it doesn't even rate 1 Starr .sorry to be so negative but that was a really bad experience . Read Less
Sail Date May 2016
Our two night stay in the Marriot Marquis Dubai was a great success. We had a wonderful room with fantastic views and the food was excellent within the hotel especially the Indian Restaurant. We enjoyed the Miracle Gardens, the River ... Read More
Our two night stay in the Marriot Marquis Dubai was a great success. We had a wonderful room with fantastic views and the food was excellent within the hotel especially the Indian Restaurant. We enjoyed the Miracle Gardens, the River Cruise the Mall and old Dubai. Even the coach tour on arrival was good but we were all very tired after such a long journey. We travelled with Imagine Cruising and would do so again. We will not travel with Cunard again. This was our 13th cruise! I was very excited about this trip and had mistakingly thought that this was a 5 star cruise line. On arrival we noticed that the use of santising gel was optional in that passengers who failed to sanitise were left unchallenged. Staff were unfriendly and I remarked to my husband smiles obviously cost extra! There was no welcoming glass of champagne and no help finding your cabin. The half bottle of fiz in the cabin was a good addition. We had a hull hole cabin so when sitting there was no view at all. I found dirty used ear plugs down the side of the sofa cushions. The bathroom was minute and completed with a nylon shower curtain. We had lunch in Kings Court. The food was dreadful, poor quality and with very little choice. Using gel again seemed optional with no member of staff making sure that gel was used. In the evening we dined in the Britannia Restaurant where the food was generally good although I do agree with the Queen Mother that it is not possible to get a good steak on QE2. We asked for a table of 8- 12 but ended up on a table for 6. It was due to our table mates that the hoiliday was rescued to some degree. Ken ,Pam ,Steve and LInda were excellent company and fun to be with. We learn't within the first 24 hours that the ship had cases of Noro Virus and a severe chest infection. By the 22nd of April there were 70 cases of Noro Virus and the port authorities in Salalah Oman would not let us dock. By the 26th of April the number of cases had risen to 200, according to some staff. I was struck down by the Noro Virus on the 30th of April and confinded to my cabin but just as I was beginning to recover I got a chest infection and am still coughing . My husband became seiously ill and needed antibiotics. He was too unwell to leave the cabin for a week and two weeks later is still not completly well. We seriously considered catching a flight home and abandoning the holiday something we have never considered in the past. The entertainment in the theatre was poor but the Big Bands and the musicians were excellent. Afternoon Tea in the Queens room with the harpist playing was wonderful. Read Less
Sail Date April 2016
I have just completed my eighth voyage with Oceania Cruises. The introduction at the beginning of the Cruise Document package wished me an “unforgettable cruise”. It was an “unforgettable cruise”, for all the wrong reasons. In ... Read More
I have just completed my eighth voyage with Oceania Cruises. The introduction at the beginning of the Cruise Document package wished me an “unforgettable cruise”. It was an “unforgettable cruise”, for all the wrong reasons. In fact for me it was a disappointment. I opted for this cruise against a variety of others available because it was going to Easter Island. As you must be aware by now Marina did not land passengers there because of “inclement weather”, blue skies notwithstanding. I understand the logistics of the decision, but question it. We have been landed in other ports under worse conditions. Wind and seas at Sinop, August 31, 2010 being a prime example. Had I known that not landing was a possibility, I would not have booked this cruise and instead I would have chosen to fly from a South American destination. Your company listed a weather advisory for Pitcairn Island. Why not Easter Island? I found out later that not landing at Easter Island is the rule rather than the exception. On two previous Oceania Cruises I was told that they made landfall on only two of the four days there. So including our cruise that is a 67% failure rate and that I believe should be noted in the itinerary as “Landing at Eastern Island, weather permitting”. The captain didn't bother to hang around for the second day claiming bad weather forecasts. Weather forecasts for most of the trip were unreliable as is the predicted weather pattern for that part of the Pacific. I think the cruise could have profited from better scheduling. For example our plane got into Tahiti at 8 pm precluding us seeing that island. We could have landed in the morning and had the day on the island. To make matters worse my luggage was still in LA. Then to complete that part of the story, when I arrived home in Toronto, my luggage was still vacationing in Houston. Oceania arranged the flights. Most of the staff was very good. Our cabin (7080) stewards Alexandra and Lam Kam (spelling?) were excellent. The entertainment staff - Annette, Bronte, Bethany, Kirsten, Lewis, and Samantha were very good on stage and their attitude and friendliness at the various activities they monitored despite crowds of upwards of 50 wild-eyed passengers vying for the honour of throwing bean bags or putting, was exemplary. Katie Mussler (Social Hostess) falls into the category of superb person and friend. I enjoyed high tea frequently with several of the above. General Manager Dominique also deserves kudos for his overall visibility and eagerness to help. He also merits much credit for arranging a Seder on Passover. Two sour notes. I only ate in the Grand Dining Room seven times and on five of those occasions found the service quite slow (2 and a half hours?) and inefficient (wrong dishes served, or omitted). Whether this goes back to the kitchen preparations and then becomes magnified up the chain of service to the dining room, I don't know. The staff at Jacques seemed to be quite sullen compared to the great ambiance in the other three speciality restaurants. Then a request to have ANZAC Day Memorial Services listed in Currents met with a flat rejection. It was only on ANZAC Day that we were able to gather a group, but couldn't inform everyone and many members of the Commonwealth unfortunately missed the service. The excursion system was a failure. We couldn't book from home as we were told all listed excursions were full. As late as two days before sailing the explanation of full excursions and being “put on a wait list” was given to me. Yet when we arrived on the ship, magically several more excursions had been arranged. Surely these weren't arranged at the last minute. Our anxiety about getting on excursions could have been alleviated had we been told by the Oceania staff when we called that more excursions were being scheduled. The glass bottom boat excursion in Rangiora was a rip off and we should have had a partial refund on that one at least. An hour tour became 40 minutes including time to get to the site and then the gentlemen guiding us had a great deal of trouble with English and spent a lot of time chatting with other boat operators in the vicinity. Other tours were well overpriced as we found tours when we got off the boat for about a quarter the price for the same tour. One last occurrence which left a bad taste in the mouths of many. Big “O” points. Seems inflation hit the redemption scene big time. Some examples of previous cruise points for a 10 day cruise against this 16 day cruise, – umbrella 30 points, this cruise 150; tote bag 35, this cruise 150; T-shirt 35, this cruise 80; baseball cap 25, this cruise 75. And there are other examples of this inflation of points. I can understand a nominal increase in points required, but 5-fold – ridiculous. Lots of excuses and reasons for this, none satisfactory. Despite the great service, excellent food, friendly staff (entertainment and social hostess in particular,),and because of the disappointment at Easter Island, Tahiti, and others noted above, the Cruise rating for this particular cruise hovers around 0/10. Read Less
Sail Date April 2016
Embarkation & disembarkation went smoothly, however the ship was so disappointing. Cunard market the Queen Mary 2 as the Flag Ship of their fleet. It was shabby and showing its age. In the Britannia Restaurant, The Golden Lion Pub ... Read More
Embarkation & disembarkation went smoothly, however the ship was so disappointing. Cunard market the Queen Mary 2 as the Flag Ship of their fleet. It was shabby and showing its age. In the Britannia Restaurant, The Golden Lion Pub and some heavy traffic thoroughfares their were holes in the floor which were carpeted over. If wearing high heels the shoe heel often would bury itself in the hole resulting in either walking out of your shoes or stumbling and almost falling over, surely this is a health & safety issue. The Kings Court Buffet felt grubby, the paint work was worn, marked and old fashion and the tables and chairs were cheap and nasty looking. It was also poorly designed, a long corridor with small eating areas duplicated on the port and starboard side with two self service buffets. After selecting your food the search was then on for a table which involved walking up and down the corridor in search for a table balancing a plate of food. Tea & Coffee was not served at your table as on other cruises we have been on. Again it involved walking back along the corridor to the self service coffee/tea station and retracing your steps to your table, quite often against the flow of the traffic. The food in the Kings Court was the virtually the same as the dinning room but tended to be hotter. In the Restaurants, generally, meals were not delivered on trays to a workstation in order to serve the whole table together. Meals were bought out individually and served, quite often with extraordinarily long delays resulting in guests either waiting for the whole table to received their meal or commencing when they received their meal so it would be hot, either way it didn't create a pleasant dining experience. It is widely expected wine will be more expensive than at home but the mark up was excessive. A cost of $47US was not unusual for a fairly ordinary bottle of wine. We had a Balcony Cabin. The furniture on the balcony was old & chipped, the paint work was patchy and peeling off. The Cabin was kept very clean & tidy by our lovely & cheerful Cabin Steward. The furniture was old and worn, the TV was old fashioned and small and reception and selection of programs poor. The hair dryer was pathetic, about a 1960s vintage, screwed into a draw restricting its use with extreme heat settings. The Cunard dancers and singers didn't seem to put on many shows compared to other cruises and certainly not spectacular or memorable. The comedians, magicians and guest singers were funny, entertaining and enjoyable. The Shore excursions were variable, generally good although a bit pricey. It was noticeable a lot of guest had coughs (dubbed the "Cunard Cough"), also during the cruise a Gastro Virus effected approximately half the guests. Average age of Cruisers about 80. We didn't experience the Speciality Restaurants as they didn't appear to be very special. A first for us, we usually enjoy trying these and have always enjoyed them on previous cruises. We have sailed on the Queen Elizabeth and enjoyed it however we felt so let down we will never sail Cunard again. Read Less
Sail Date April 2016
We had food not prepared correctly and some almost raw in Polo In Toscanna they even forgot our bread and we canceled our last reservations in those two venues. Service was slow in the Terrace sometimes as long as 20 min. Signature ... Read More
We had food not prepared correctly and some almost raw in Polo In Toscanna they even forgot our bread and we canceled our last reservations in those two venues. Service was slow in the Terrace sometimes as long as 20 min. Signature sandwiches (ex: Pannini) were not prepared correctly in Waves. We only had quality meals in the Grand Dining Room. With welding on deck 10 and 11 for almost two weeks it was noisy and the deck on 11 was still not clean after 35 days Events were poorly scheduled and unless you likes lectures the seas days were boring during the day. With all the sea days there was Neptunes party and the boat competition and that was it for the pool. No country fair no officers challenge no Oceania Olympics. Entertainment at night was not up to comparison to regular Oceania cruises We had 4 nights where the sole evening entertainment was a movie. Three more nights were evening entertainment was watching passengers dance or participate in silly shows. I don't consider that up to Oceania standards for the main entertainment event for the evening. I am sure other passengers were ok with this but other Oceania cruises we have been on ran circles around this cruise!!!!! This cruise really felt more like a shakedown run. We felt we did not get our moneys worth If this is the way World Cruise segments are handled then I will have to reconsider in the future Read Less
Sail Date November 2015
Occupied level 9 Cabin with veranda. Cruise commenced Barcelona with various brief stops and concluded in Fremantle Australia. Pros 1. Cabin well appointed serviced by excellent staff. 2. Excellent wait staff in dining rooms. ... Read More
Occupied level 9 Cabin with veranda. Cruise commenced Barcelona with various brief stops and concluded in Fremantle Australia. Pros 1. Cabin well appointed serviced by excellent staff. 2. Excellent wait staff in dining rooms. Cons 1. Embarkation took over 3 hours. Disembarkation was reasonable. 2. Emergency drill was so inept that only those on the bridge had any chance od escape. 3. Variety of food very good however it was not put together by kitchen hands. Quality was poor. 4. Non English speaking Captain. 5. Ship should have been quarantined from the third day until the thirty first day as a result of an outbreak of severe gastro with ambulances called in Malaysia to offload critical cases. 6. Duty Free shopping was ultra expensive with many items flea market quality. Could have purchased any item on Ebay for half. 7. Identical shore excursions could have been bought 60% cheaper from the wharf. 8. No live coverage of major sporting events despite the fact there was live streaming on the internet. 9. Cost of drinks out of the ball park. 10. Management more concerned with promoting Casino and providing free grog and entertainment to frequent travellers in private areas. 11. Entertainment was patchy but overall fair. 12. Activities were only fair. 13. Internet and telephone calls costs outrageous. Summary Senior staff were overall lazy, inept and unapproachable. Avoid at all costs sailing for 35 days and clocking up kilometres on water. Would not have been surprised to have hit an iceberg. This company is a no no as evidenced by its plummeting stock market value. Read Less
Sail Date October 2015
Quantum of the Seas is so beautifully designed... It needs Management BAD. I love cruising. This was my 42nd cruise. Never before have I had to go to the Diamond Concierge to get soap for the shower. I asked the cabin steward for ... Read More
Quantum of the Seas is so beautifully designed... It needs Management BAD. I love cruising. This was my 42nd cruise. Never before have I had to go to the Diamond Concierge to get soap for the shower. I asked the cabin steward for another bar of soap after four days, and he told me he didn't have any. I asked him what I should do, he replied: "you should use less.." Basically that is the microcosm of the entire trip. Restaurants are truly bad with terrible service. One night (at Silk) I couldn't get ice water. The water was warm, so I asked for ice. The waitress told me she would have to go to far to get it, and couldn't. She left and never came back. No dessert, no coffee... Nothing. The show promised had apparently gotten off the ship prior to my cruise, so there was only fill in entainers. The sole violinist in its place was nice. In all fairness, the Windjammer was excellent. The decor was beautiful. But there were few shore excursions and they clearly had been thrown together and not well done. The six hours to get off the ship and get a cab in Shanghai allowed fellow passengers to vent at the bad service from the cruise. One elderly lady who had been on for three back-to-backs was screaming (every five minutes) how the cruise sucked. Too bad it wasn't entertaining, but instead a loud reminder of how we have to remember to never book this line again. As a Diamond Member for the last decade, it made me sad. Standing in the rain without cover was almost therapeutic in the line of 2500 people. I will remember the beautiful ship, but can never recommend it to anyone ... Not a good experience. Read Less
Sail Date June 2015
As Diamond members who have had numerous cruises with Royal Caribbean, we were anticipating a Quantum cruise to be the best ever. We were greatly disappointed. The staff was poorly trained, with a couple of exceptions (our cabin steward ... Read More
As Diamond members who have had numerous cruises with Royal Caribbean, we were anticipating a Quantum cruise to be the best ever. We were greatly disappointed. The staff was poorly trained, with a couple of exceptions (our cabin steward was excellent) and some were even extremely rude. Especially the woman bartender in the Diamond lounge who insulted some friends who were with us one evening. Except for 2 nights, the entertainment was poor to mediocre. The meals were ok except for one of the restaurants, Jamie Oliver’s, for which we paid extra, and the service and food there was terrible. The ship was attractive enough but when one considers all of the other amenities one should expect on a cruise, this one let us down. BTW, they don't provide shampoo, conditioners, etc. unless you request these, first time we'd experience that on a cruise. The disembarkation in Shanghai was a debacle. We waited in a line for nearly an hour after our number had been called and then when we got to the luggage warehouse, much of the luggage had not arrived and some that had was not organized. The place was a madhouse and no Royal personnel were around to provide any assistance. It took some of our friends traveling with us nearly an hour to locate their luggage. Royal's staff were apparently on board entertaining a number of Chinese dignitaries who were their guests. One of the veteran staff members told us RCC is bringing ships on line faster than they can train personnel. Royal is planning to bring several new ships into service within the next couple of years, however, if they don’t get their act together, they will loose many of their loyal clients, such as ourselves. Read Less
Sail Date June 2015
Having done more than forty cruises, ten of which have been with R.C.I. this is without doubt the worst cruise my wife and I have ever been on. The problems started before the cruise began with total confusion over the need for an Indian ... Read More
Having done more than forty cruises, ten of which have been with R.C.I. this is without doubt the worst cruise my wife and I have ever been on. The problems started before the cruise began with total confusion over the need for an Indian Visa. Despite the fact that I made it known to R.C.I. that I did not intend getting off the ship in Cochin I was informed that I would not be allowed on the ship without an Indian Visa. Having gone to a great deal of trouble and expense to obtain one you can imagine how angry I was when I found out that a visa was not required if you were not leaving the ship in Cochin . Embarkation at Dubai was a shambles with little or no supervision. As a diamond member I was supposed to have priority boarding but had to join the stamped. Boarded the ship at 11.45am but luggage had not arrived in time to change for dinner at 8.15 pm. Spent large part of the cruise queuing to see Guest Services or the one person attending to problems with the internet packages. For a smart ship the internet service was extremely poor. Port information for passengers doing their own thing was none existent. Most cruises provide you with a map and some local information The ship was clean and smart but lacked the wow factor. Has less wow than the Freedom Class ships. Windjammer was like a cattle market most lunchtimes with people wandering about with plates looking for a table while i saw four people sitting playing cards and nobody doing anything about it. The food choice was limited and often not very warm. The only alternative lunchtime dining was in the American Icon which was only open for two hours The main restaurants were fine and the food very good but the menus were a bit limited. The ship was obviously gearing up for the Chinese market and there was large crew changes with several hundreds of Chinese crew members joining the ship mid cruise with many receiving training during the cruise. Training should have been done in small numbers on other ships before they came onboard. Highlight of the cruise was disembarking. This was the smoothest disembarkation ever. Congratulations to the Singapore Port Authorities. R.C.I. No more. Read Less
Sail Date May 2015
There isn't enough room to write all the wrong from this cruise. Never again will we travel R.C. Embarking was a nightmare, Debarking was a nightmare, construction was on going with workers walking around with strong smelling cement ... Read More
There isn't enough room to write all the wrong from this cruise. Never again will we travel R.C. Embarking was a nightmare, Debarking was a nightmare, construction was on going with workers walking around with strong smelling cement cans.,casino was closed and being worked on, restaurants were closed and being worked on, if you were American-they swept you under the rugs, Card room was only reopened (after being told they didn't have one-but we knew they did-the last day of the cruise, shows were cancelled and others were put in place to cater to 'other ethnic' culture, they didn't give credit unless it was going right back into their pockets, everything was way Over-priced. I could go on and on and on. I and anyone that we encountered will never use R.C. again. Food was discusting, Sometimes we didn't even get service in the dining rooms once we were seated, they tried to cheat us out of monies we paid (what they asked for) for the Spa to get nails done-got there and they wanted 20.00 more (which was already 3 x's higher than I pay at home normal) just to take off the polish that was already on!. I refused and then it was a hassle and took days to get refund!. tried to call guest services and after two min of music,finally got the ring and then phone went dead-said 'time out'!!!!. Standing in LINES at guest services for any little thing was another huge issue. Everything was terrible. Room was decent with enough storage-the only good thing I could say! Read Less
Sail Date May 2015
left Honolulu 12 hours late five days at sea activities were average some shows were good but the rest you could give a miss a lot of Australians on board don't think royal carribean had much experience dealing with aussies shut the ... Read More
left Honolulu 12 hours late five days at sea activities were average some shows were good but the rest you could give a miss a lot of Australians on board don't think royal carribean had much experience dealing with aussies shut the bar next to the pool at nine at night just when people want to kick back food was very average no fresh vegetables to speak of toast in the morning was terrible could not eat it without breaking your teeth as for the coffee it was undrinkable no water in your stateroom unless you wanted to pay $6.50 for a large bottle could get water near the pool but was not allowed to fill your water bottle up for health reasons only a cup was supposed to be on mytime dining was on the understanding that we could eat anytime between the time of 6.30 and 8.30 but ending up being told we could only eat at 8.30 staff in general were very nice but they are overworked and very much underpaid for a company that prides itself on the way it does business it should start paying its staff better the shore excursions were well and truly overpriced if you waited until you embarked you could pick up a executions on the pier at a reasonable price cabin was reasonable but you get what you pay for were told drinks and cigarettes were a lot cheaper between mexico and Hawaii and then went up on next leg Read Less
Sail Date May 2015
break down first day spent at dock, 2 days in pool goes green needs emptying. cabin smelly noisy, broken tap and water running. industrial fans in hallways to get rid of sewrage smell, staff washing coridors stairs and lifts with ... Read More
break down first day spent at dock, 2 days in pool goes green needs emptying. cabin smelly noisy, broken tap and water running. industrial fans in hallways to get rid of sewrage smell, staff washing coridors stairs and lifts with disinfectant because of disentry and flu. t.v pre taped in Mexican and old movies no live t.v or news in 18 days. internet package $200 pluss. grand ballroom entrance way with dance foor. movie theartre screen by pool. piano bar repetitive after 18 days same artist same songs. price list mexico to Hawaii beer $4 cocktail $8 cigaretts $3 Hawaii to Sydney beer $6.50 cocktail $14 cigaretts$10. after booking my time dining with travel agent we were told all seats were full dining time 8.30 by then food over cooked dry and unedable. breakfast toast rock hard slimmey eggs fruit hard and green coffee over brewed and undrinkable. staff wounderfull over worked and underpaid. envelopes left in room for staff tips after already paying gratuities. felt tottaly ripped off and would never go on another Royal caribbian cruise. Read Less
Sail Date May 2015
As loyal regular celebrity cruisers and after a fabulous transatlantic with them on Silhouette in November, we were persuaded by friends to join them on the Quantum -Barcelona -Singapore cruise to celebrate my 50th birthday. The ship ... Read More
As loyal regular celebrity cruisers and after a fabulous transatlantic with them on Silhouette in November, we were persuaded by friends to join them on the Quantum -Barcelona -Singapore cruise to celebrate my 50th birthday. The ship looked great in the advertising, and the ports appealed.. However as we found out. Marketing was not reality.. While the first leg Barcelona to Dubai had enough going on with its port visits to make the negatives seem less obvious, the leg from Dubai to Singapore, where we couldn't even get off in India (the only reason we did this leg) and were stuck on board for 10 days due to an India visa mess up and poor communication by RCC was best described as boring and tedious at worse torture.. and we only wish we had got off in Dubai. Never again will we cruise with Royal Caribbean. Positives first.. These were the cabins, they were lovely. We give them 5 stars. We also liked the Dynamic dining and food in general was good. The evening drinks for Diamond members were a positive bonus as well.. We liked our one experience in the skydiving i fly. Most of the staff as usual were wonderful young people doing their best in a bad situation. Here the positives end. Our biggest complaints were.. The ship was undergoing major renovations..!! It should never have been placed in service for customers. It failed to provide alot of what was promised in its advertising.. It was noisy in cabins and venues near this reconstruction, it stunk regularly of fumes from toxic chemical /glue/paint fumes. Many venues were closed due to renovation. We constantly had sore throats and coughs and headaches from the toxic air on this ship. Entertainment particularly on Dubai to Singapore leg was limited repetitive and dreadful.. The top reason we booked this cruise was that Mamma Mia was the show.. However they cancelled that (without warning us or giving option to rebook another cruise) and replaced it with a basic Cirque copy style show and an even worse Vegas showgirls production.. In the daytime there was nothing to do if you were not a person that liked to bake outside in 32 plus temperatures in full sun.. In 30 days we didnt get to go on the Northstar. It was either not working or had huge lines in the heat. For a cruise that had most if its days at sea, the lack of daytime entertainment was shocking.. There were no movies ( probably because they were renovating all venues that could have happened in!! Or maybe because they charged $12US per movie on stateroom TV. ?! ) There was only one wine tasting event, The Vintages was a great space.. Totally underutilized. It would help if even one person working in there knew a thing about wine or service! The library was very basic and small and in a very noisy part of the ship. There were limited areas to quietly read in whole ship.. The beyond the podium lectures were very poor. The internet service was bad. The entertainment was repeated on second leg so if doing back to back cruises there was nothing new to follow.. Live music was very limited throughout the ship and in some cases poor. The ship was totally understaffed.. Particularly in the areas of customer service and help desks. It was over staffed by new Chinese crew members with limited english skills and bad attitudes. We did not receive the message about needing India Visas before we arrived in Barcelona. On check in at Barcelona, they said we could pay $400US and they (RCC) would take care of everything.. We filled out all the forms etc and left the staff to take care of this. It was not till the evening before we arrived in india when we went to collect our passports that we found out..Tough luck.. No Visa.. On further investigation it was discovered that those representing RCC in Barcelona didn't even seem to file the paperwork.. As with staff attitude in general on this ship.. It was as if no one cared.. Sad for ys as we really only did this leg to visit India. Yet we had to remain on the ship with others who had the same problem.. Everything was about getting this ship ready for its great money making casino conversion for rich Chinese gamblers/ cruisers. Those of us on the ship for its repositioning cruise felt we were just along for the ride while the boat had to reposition to China.. It was not about the cruise and the people already on this boat.. It was about the new Chinese market.. We were very please to disembark in Singapore and husband is sadly put off cruising for a long time.. Read Less
Sail Date May 2015
The norovirus that arrived with the ship should have been a clue that things weren't exactly the Garden of Eden. We were delayed in boarding while the ship was decontaminated in San Pedro. We were told to be at the cruise terminal ... Read More
The norovirus that arrived with the ship should have been a clue that things weren't exactly the Garden of Eden. We were delayed in boarding while the ship was decontaminated in San Pedro. We were told to be at the cruise terminal at 2 pm to board. We dutifully reported a bit prior to 2, only to find that they wanted the LAST passenger boarding group to arrive first, so that they could send you to the far reaches of the terminal to sit for 2-1/2 hours while the later arrivals boarded first. Not that walking San Pedro would have been any better - it's pretty much a slummy hole. Once on board, we found that our cabin wasn't ready, so we went to the lounge for two glasses of bubbly. That'll be $42 on your account, please. Or you can opt for the $490 upcharge for unlimited drinks, as long as each drink is under $10. So the $21 glasses of Champagne would have been on top of the upcharge fee in any event. As long as you don't mind drinking sodas, or the garbage Korbel pawns off as "Champagne" (even though it is made thousands of miles from Champagne), you can have all of it you want. No thanks. Once in the cabin, we realized the HVAC didn't work. So we called maintenance a few times, and finally got someone up to fix it. It turns out it was shut off at the vent, which is conveniently located over the bed, so that when the maintenance guy opened the soffit to get at it, clouds of dust and dirt spilled down onto the bed and floor. One problem solved, another created. While waiting for someone to come and clean up the mess (and replace the bedspread, which was now covered in dirt), we decided to shower. No hot water. Another several calls to maintenance resulted in changing out the mixing valve in the shower. So we tried the shower again, only to find it was scalding hot. No cold water. We had to call down and visit the reception desk a few more times to get the maintenance guy back to turn the cold water back on. Apparently having BOTH hot and cold running water is an upcharge. Finally, by midnight, we had the room cleaned, the bedspread replaced, and the water and HVAC working. End of day 1. Day 2 - up by 6 am on the prowl for coffee. Ah, here's a coffee station on deck 6. $2 per cup, please. Say what? Off the the lido deck buffet, where the entrance wants everyone to use the hand sanitizer. No thanks - we WASH our hands. The idea of putting rat poison on our hands and then eating with said hands is pretty repulsive. Now wer'e on to the food line, where we can't pick up a utensil - remember norovirus - so we have to have everything handled by the crew (as if they don't get norovirus, too). Some of the worst food ever, sort of like C-Rations that survived D-Day. Dinner later that day at the Bayou Café/Steakhouse was the highlight of the shipboard experience - excellent food and a professional staff. The rest of the voyage was spent trying to avoid getting continually annoyed by the embarkation/disembarkation procedures (which involved hours of standing around in queue waiting), and the constant nagging to use the hand sanitizer. How about a hand washing station instead? We watched numerous passengers who left the restrooms without washing, using the hand sanitizer as a substitute. Yecch! It turns out the favorite word on Princess seems to be "No." As in no, you can't take a cup of coffee back to your stateroom, no you can't take uneaten food back to put in your refrigerator, no you can't do this, no, you can't do that. Couple that with the near-constant missives from the captain and crew that litter your door mailbox daily, telling you what you must do or else. Way too hung up on authority for us. The funniest part of the cruise was the art auction. It was a caricature of a real auction, with a very annoying auctioneer. (The gavel is normally rapped once to announce the close of bidding, not to repeatedly pound on the table to accentuate a huckster's sales pitch.) All in all, it was evident why Princess is at the low end of the cost spectrum. You get what you pay for - sometimes. In this case, we didn't even get that. Read Less
Sail Date April 2015
I've done three cruises with Oceania before this one and had pretty good times - in those instances there seemed to be some fun folks interested in mingling with the solo travelers and the smaller ships were more cozy and open to ... Read More
I've done three cruises with Oceania before this one and had pretty good times - in those instances there seemed to be some fun folks interested in mingling with the solo travelers and the smaller ships were more cozy and open to mixing people - there were always plenty of shared tables and lots of inclusion. For some reason, this cruise had a different vibe - perhaps because it was the time and place if nothing else. Most of the people were elderly and coupled. You had to be careful of your remarks so as not to start a row over the situation in England or the US or elsewhere. The ship's crew was OK but not as friendly as on the past few trips where I'd been - they seemed to get friendly with a few folks from previous segments and ignored the newer passengers other than to say hello. I felt that they could have done more to facilitate mixing at night by having a standing shared table with a couple of crew members or entertainers on hand to encourage participation. Instead, you had to be in with the crew to get an invite to a fun table other than two scheduled events that were pretty dull. Other cruise lines are doing a more sophisticated job of courting the next generation of traveler - but I didn't see that here. We were an afterthought. On Silversea, they have cocktails scheduled nightly for solo travelers with a couple of crew members who then offer to take them to dinner; on Seabourn they put an invitation in your door ever single night if you ask for that service and you are always at an interesting and eclectic table. The layout of my room was wasted space. The huge tub was ridiculous and while I was fine as a solo, I kept thinking this would be way better if the space was used for a walk in closet. I found the concierge staff to be well below par of the staff I'd dealt with previously - normally when they know you are solo, they work to get you in at night at a shared table - that only happened after I raised a complaint - which I hate to do. I paid twice what other folks paid and got about half the service. I've always tipped on top of the scheduled gratuities but not this time - I never had any sort of personal interaction with the crew to make it worthwhile. The atmosphere was more sterile - the upstairs coffee area is almost too big and impersonal. Also, the timing for the Internet cafe is off - if I grabbed a coffee and sat at a screen, inevitably an elderly person would approach me for help because the guy staffing it had bass akwards hours to assist people. There were a few of us who spent plenty of time assisting other passengers. I will say this - the entertainers with the ship's crew were very outstanding. Much better than any other ship and that young woman from the Netherlands was astoundingly good - but then they were focused just on entertaining at the shows - where on the smaller ships the entertainers did a lot more to intermingle with the passengers - maybe they didn't sing as well but they were more fun to be around.. So here, better entertainers but not as much fun. Here's a hint - don't just dance on the dance floor at night - look for people who need a dance partner and ask them to dance with you. Every single night. Also, I had a bizarre and nasty fitness room experience - mostly because for some reason this ship has but two regular eliptical trainers and pretty much every single person wants to use them. I had started an hour long workout in the middle of the afternoon when most people were off the ship and another gentleman was next to me doing the same thing. We were two of five people in the whole place. A woman walked up and demanded that we get off and give her our machines. She relentlessly harassed us for the next 40 minutes and then returned with a rough looking attendant who had taken her at her word that we were the wrong-doers. When I let the attendant know that I wasn't happy with the situation, she accused me of being unpleasant. The man got off his machine and the lady insisted that it was too dirty for her to use. Did the attendant step in and get someone to clean the machine? Nope - stood by hands on hips whilst the mathematics professor cleaned up the machine top to bottom. Hey - he was on vacation and paying. Finally here's a hint with outside entertainers - please ask them not to use the solo women travelers as the butt of their comedy routines - just saying. It was a bit unnerving having to sink down in my chair for fear that I would be called out. Don't get me wrong - I managed to have a good time, met some folks I'm still in touch with, and there were some good people and plenty of fun - but when I'm on vacation, I don't want to have to work for my fun. Read Less
Sail Date August 2019

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