My husband and I embarked on this cruise, despite a radically changed itinerary, because MSC refused our request for a refund. However, our experience was so awful that we disembarked on day 20 of 85 in Walvis Bay, Namibia, and flew home from there. Better to forfeit the unused cruise fare than to continue to subject ourselves to the cruise line’s utter disdain for passengers and 65 more days of ...
If I could give no stars I would. I joined a world cruise with MSC and have had nothing but frustration and grievances. If you are a parent I highly suggest considering another cruise line. A child was assaulted by an adult passenger and when the parents filed a complaint after bringing him to the medical center, nothing was done but a warning. The baby pool on the cruise was under maintenance ...
We are currently on this terrible cruise
Over 500 people on board have signed a petition protesting the way MSC are treating us.
1. So many sea days
Change of itinerary increasing itinerary to an extra 20 sea days, less port times, and no compensation for these changes or refunds of tax and port fees.
As compared to other cruise companies such as Cunard, princess, costa etc who have ...
We chose this world cruise excited to visit some of our bucket list destinations. While visiting Egypt became impossible due to conflict in the region we were still thrilled we would be going to Rhodes. But not to be. More than half the cruise has been made up of sea days with substandard destinations. Food has bern appalling with regular absence of fresh fruit, salad and now no coffee available ...
Would you like to feel like a hostage for 116 days? A modified itinerary without any compensation (The pyramids of Egypt replaced by Alicante in Spain) and this disdain reiterated with stopovers shortened or even eliminated! An anecdote: you should know that the tides change for the arrival of an MSC ship... even the moon still hasn't understood! another joke? Would you like to organize a private ...
Currently on MSC Poesia world cruise. MSC Customer service has been appalling…. No response to written correspondence sent to UK MD prior to embarkation (due to multiple itinerary route changes - some of which were due to the Red Sea conflict, others due to yellow fever, others due to, well who knows!!) as final itinerary changes were made just 48hrs before embarkation and no option to cancel. ...
Do not i repeat, do not book an norwegian/oceana cruise. You have been warned we are on the around the world cruise currently. the cruise is 196 days from miami florida to new york. It is utterly a complete disappoint. If i was to write every disappointment, we have experienced up to now it would be 10 pages. We are going to try to condense it. First, they advertises the best cuisine at sea. That ...
Heard good stories, but people do not tell the truth. We booked Door to Door, well its not really a Door to Door service offering, as you have to book the limousine from your home, Silversea use the cheapest deals with airlines, at the destination and they fail to pick you up at the airport, and when you contact them about being left in a foreign country with no pick up, no language, no phone, ...
We chose this as our bucket list cruise around the world. First the two items that were positive about this cruise:
1.The cabin stewards and the personnel in the Horizon Cafe were terrific when it came to service
2.The Horizon Cafe Buffet had a great selection of food which was well prepared and had a tremendous variety.
Unfortunately those are the only god things I can report about this ...
A World Cruise (WC) was on my bucket list and Princess is our preferred Cruise Line (4 of us). This was NOT a cruise I would repeat nor recommend. The Island Princess is old and needs A LOT of repairs - rust, mildew, mold, water leaks, cabin entry doors not opening and more. All major safety issues - I worked in Transportation Safety for over 20 years and Island is NOT a safe ship unless it has ...