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424 World Cruise Reviews

Overall a pretty good experience for our first time on O. A bunch of little things went wrong and we tried not to let it spoil the whole cruise. The ship is easy to get around but could use more elevators aft as they are always busy ... Read More
Overall a pretty good experience for our first time on O. A bunch of little things went wrong and we tried not to let it spoil the whole cruise. The ship is easy to get around but could use more elevators aft as they are always busy (that's largely where the food is). Dining ranged from spectacular (La Reserve) to very good (Toscana, Jacques) to surprisingly good (buffet on 12, pool grill) to mediocre (MDR, Polo). Food is subjective but I'm referring to basics here (proper temperature and doneness). Specialty restaurants saw demand far exceed supply--do not expect extra reservations! Service was good from 90% of the staff. The room steward and the food and beverage team were great. The gangway staff were excellent at getting my wheelchair on and off. Sadly when we really needed help from the Concierge on Deck 9 or from reception, they were often rude or aloof. Concierge seemed to only know the word "no". I eventually had to deal with the Purser, who put matters right. Two ports were missed for no good reason--ask the Captain: he laid the blame at HQ's feet. Overall it was a decent set of ports and had we made the two stops in the Canaries it would have been superior. Top tip: if you get sick, don't go to the Medical Centre. They'll take you for everything you have. Embarkation smooth as glass. Disembarkation a bit farcical but that might have been beyond the ship's control. We will cruise O again but will never pay extra for 'Concierge' service, and pray we don't need to deal with Reception. Read Less
Sail Date November 2018
First, being a Boston resident, I am thrilled to board the Serenade close to home. I have done this sailing three times and have loved each one. The staff on the Serenade is wonderful. They will go the extra mile to get things done. The ... Read More
First, being a Boston resident, I am thrilled to board the Serenade close to home. I have done this sailing three times and have loved each one. The staff on the Serenade is wonderful. They will go the extra mile to get things done. The entertainment on the ship is diverse and upbeat. The ship was clean and shiny. The cruise director is full of energy and fun. Everyone has their own preferences and Royal does their best to accommodate everyone. I’m not saying they are perfect, but pretty close. I spent a lot of time in the Diamond lounge and the wait staff there is fantastic. The drinks and appetizers are delicious. I love the ports but I really don’t even get off half the time. I’d rather stay on the ship! I just wish there were more sailings by RCCL from Boston what return to Boston post cruise. I think I would be sailing every month! Loyal to Royal!! Read Less
Sail Date October 2018
Silversea positions and prices itself at the top end of the market. We expected it to be good all of the time rather than most of the time. Our cabin butler was outstanding which was certainly a big plus. Restaurants usually but not ... Read More
Silversea positions and prices itself at the top end of the market. We expected it to be good all of the time rather than most of the time. Our cabin butler was outstanding which was certainly a big plus. Restaurants usually but not always good and a couple of times particularly slow for no obvious reason. Sometimes thought the staff would have like to have been elsewhere! One expensive shore excursion was seriously misrepresented and when people raised this when back on board the reaction could only be described as dismissive. This told us something about the real culture of the company. One chap we spoke with was arranging personal guides via the Find my Guide website, was very happy with the results and said it was only costing him 20% of what Silversea would have charged. Passengers told us there are better lines at this end of the market. Read Less
Sail Date October 2018
In late October 2018 my wife and I embarked on a 38-day Princess cruise from Southampton to Singapore via the Suez Canal, the choice of cruise was largely influenced by three of the ports of call. Highlight number one was Malta and ... Read More
In late October 2018 my wife and I embarked on a 38-day Princess cruise from Southampton to Singapore via the Suez Canal, the choice of cruise was largely influenced by three of the ports of call. Highlight number one was Malta and Valletta the capital, steeped in history and grand historic buildings this was a truly magnificent location and I would certainly like to return there one day. Highlight number two was the Suez Canal transit, while strictly not a port of call this amazing feat of engineering continually amazed with its everchanging vistas and was so unexpectedly different from what I had envisaged. Alas due to flash flooding and unfortunate death of a dozen lives we were unable to visit Petra in Jordan and the third highlight on our list, but at least we were safe and able to continue with our holiday. Sapphire Princess lived up to the usual excellent Princess standards of food and service, but it was the steam room and sauna that stood out as being properly hot with the facilities designated their own proper area and not out in the public arena, much better than on many other ships. One down side (my hair grows fast) being that I was starting to look scruffy and needing a haircut. I decided I couldn’t wait and would have to check out the salon and see if they do men’s haircuts. No problem and I was soon looking much neater and was pleasantly surprised at the price I was charged. Another great feature we have found on Princess ships is the self-service laundrettes (necessary on cruises of seven or more days) as we like to do our own laundry, maybe this is an Australasian thing? only trust this is a feature that is still being designed for and included on all new ships. Ps I have plenty of photos. Read Less
Sail Date October 2018
This was an college alumni organized cruise and I had a group of friends that went with me on a cruise of the Mediterranean (Spain, France and Italy). The ship service and food was very good. Our cabin was kept spotless. The crew was ... Read More
This was an college alumni organized cruise and I had a group of friends that went with me on a cruise of the Mediterranean (Spain, France and Italy). The ship service and food was very good. Our cabin was kept spotless. The crew was extremely well-trained and helpful. However, I was very disappointed in the shore excursions. They were very touristy, and lacking in depth. I have cruised with Seabourne, Silversea and Windstar, and their shore excursions were much more in depth and immersive--with VIP special arrangements for getting around the crowds and into the sights around all of the other tourists. The descriptions were often not in keeping with the actual excursion. Oceania also nickels and dimes for everything--beverage packages, service charges added to the fare, etc. Competitor cruises charge a higher flat fee, but then you are not charged for anything else, the fare is all-inclusive. Also, the internet service offered by the ship was low-grade, and the crew member assigned to assist with this was unhelpful. I don't think I will said with Oceania again, having had better experiences with competitors. Read Less
Sail Date October 2018
We chose this cruise because it sailed from Liverpool. Fed up of travelling from the north to Southampton. Food was generally good and as a vegetarian I had a good choice. Cabins were fresh and clean. beds and bedding were very ... Read More
We chose this cruise because it sailed from Liverpool. Fed up of travelling from the north to Southampton. Food was generally good and as a vegetarian I had a good choice. Cabins were fresh and clean. beds and bedding were very good. Entertainment was mediocre and so we didn’t go to the Neptune each night. Some of the entertainers had been on previous cruises. Ports of call In Canada were interesting but tours expensive. One walking tour cost £80. We had to be in The Neptune st 11.15 so we missed lunch. We were told we would be given a snack. This turned out to be a cereal bar and a bottle of water. There was nowhere on the walk to buy a sandwich. We returned to the ship around 5.30. Most people on the 11km walk were not pleased. After so many complaints we were given a 50% refund. Well done Fred. Unfortunately half way round our trip (26 days) we had a serious outbreak of Noro virus. This lasted until our return to Liverpool. We couldn’t use the pools, jacuzzis. Launderette etc. Salt and pepper was taken off the tables and food in the buffet had to be served by staff. We were constantly having our hands sanitized. The black watch is an old ship and there is constant noise of chip chip, grind grind, bang bang, drill drill. This reverberates into the cabin and is very annoying. Major rewiring was taking place during our cruise so ceiling panels were removed. The cabins are very creaky and I would advise taking ear plugs if you want a good nights sleep. Staff were very pleasant and friendly but I wouldn’t go on this ship again due to its age and the need for constant serious maintenance. Read Less
Sail Date September 2018
We have cruised twice previously with Silversea on their expedition cruises (Galapagos and Bering Strait) and when a couple we met last year on the Bering Strait cruise asked us to join them on this one we did so without hesitation. ... Read More
We have cruised twice previously with Silversea on their expedition cruises (Galapagos and Bering Strait) and when a couple we met last year on the Bering Strait cruise asked us to join them on this one we did so without hesitation. What we were expecting and what we got were two entirely different things. First of all on the two previous Silversea expeditions you would pick your next day activities after a late afternoon / early evening briefing. You could always get the activity you wanted. On this trip we found out too late that we were supposed to go online and pick our activities far in advance. By the time we found this out all the interesting excursions were completely sold out and the ones that were left turned out to not that good. Like a walk around a small town with a guide who just started guiding that day. Or a bus ride around a small island with a guide who had nothing interesting to tell us. The ship is fine, reasonable food - not great but good, the staff is friendly and helpful. The entertainment could be better but was okay - we didn't come for the music. The pool area is really good for a ship this size and the jogging track makes it easy to burn off the extra calories. The butler and room attendant were friendly and efficient. We never had to ask for anything. The shore excursions (when we actually got to shore) were, in my opinion, sub par. The expedition staff was mostly invisible as we never did any real expeditions. I don't know what they were along for. The main problem, IMO, is that there are just too many people on this ship for it to function as an "expedition" ship. I would not do this cruise again. I would cruise on the Silver Cloud if it was just a traditional cruise. Read Less
Sail Date September 2018
My wife and I booked this cruise believing it was going to be an active, challenging experience with the added bonus of visiting new areas that would otherwise be difficult to reach. Such as Sable Island. In anticipation we went out and ... Read More
My wife and I booked this cruise believing it was going to be an active, challenging experience with the added bonus of visiting new areas that would otherwise be difficult to reach. Such as Sable Island. In anticipation we went out and spent a great deal of money purchasing the recommended clothing, insulated boots, and other supplied suggested by Silversea. WHAT A HUGE DISAPPOINTMENT!! We feel like we were conned into a cruise run by people that were completely incompetent and inexperienced in this type of cruise. We have been on many Silversea ships and have generally been satisfied but this was outrageous. First, many significant experiences were cancelled because of "rough seas" making it impossible for the zodiacs to land. Not true. We were denied the opportunity of landing on Sable Island in perfectly acceptable seas because of the evident inexperience of the expedition staff. There were a significant number of older passengers and many had disabilities. Instead of doing what other expeditions cruise lines do, which is only allow people capable of landing in somewhat rough seas to get off the zodiac, this expedition staff decided that no-one would land. The zodiacs were turned into the equivalent of tenders and only in relatively calm waters. Other landings that could have been easily accommodated were cancelled completely for the same reason. The kayak staff were even worse than the expedition staff. At evening lectures we were warned not to kayak unless we were prepared to be clad in full body suits and were capable of both being uncomfortable for several hours and also capable of not having to use a washroom for several hours. It seemed they were doing everything possible to discourage the passengers from participating in that activity. My wife and I have kayaked in oceans before and have never been fed such negative propaganda. I suppose the kayak staff preferred not to work The demographic of Silversea ships is older. Unless they can find staff who both know what they are doing and know how to organize and run these activities for a more senior group, they should stay out of the expedition business. The ship was fine. The cabin was fine. The food was all right. The main purpose of the trip was next to non-existent. It was a complete waste of time and money. I will never sail on a Silverseas expedition cruise again. It it not worth a repeat performance. Read Less
Sail Date September 2018
We recently returned from an eleven day cruise from Rome to Venice on the Oceania's Sirena. We picked this cruise because of the itinerary. The Oceania did an excellent job of getting to every port as scheduled so we had ample time ... Read More
We recently returned from an eleven day cruise from Rome to Venice on the Oceania's Sirena. We picked this cruise because of the itinerary. The Oceania did an excellent job of getting to every port as scheduled so we had ample time at each port to explore. My only complaint is that we tendered twice, and the tender boats were very uncomfortable with no fans and very hot. We have been on four cruises, twice with the Princess, once with the Azamara and now the Oceania. In comparing the cruise lines, we found the rooms very similar. We did not have a balcony on the Oceania since the additional cost seemed very high but the porthole was a very nice size. The Princess does not charge nearly as much for a balcony. I think the bathroom/shower was best planned on the Oceania and the staff cleaned the room promptly. The Oceania advertises that they are famous for their food. I actually found the food disappointing. Buffet breakfast was fine although I did not like their orange juice. We did not have lunch since we were touring. However, based upon our room status we were only entitled to make reservations for two nights at the specialty restaurants. Red Ginger is indeed special. From the moment we were seated, we were treated royally. The menu was quite interesting, and it was truly a delightful dinner. We also enjoyed the Tuscan Grill but the overall experience was just not as special as Red Ginger. We were lucky to be seated at the front of the ship in that restaurant and had a stunning view as we left the port. My disappointment was with the main dining room. I found the portions very small, and I did not find the overall quality exceptional. Once I ordered sea bass and it was not very good. Another night I ordered steak which was not a good cut. You could order as many sides as you wanted but I would have preferred a better overall meal. On the Azamara they would serve free interesting wines with dinner and that certainly helped the overall atmosphere. I just did not find the staff all that engaging on the Oceania. The Sirena offered less entertainment than the other cruise lines. There was an evening show but the problem was it was a small stage without any slope in the theater so unless you were up front viewing was difficult. We had a singer twice(he was fine), a comedian twice(better the first night) and a mime /magician (poor). The troupe of eight also performed and they were enjoyable. The Princess being a larger boat had a much more professional theater and show. The only sports offered was one outdoor ping pong table, a shuffleboard court on a rubber surface making it unplayable, and a small putting green. There was also a small running/walking track. The pool was tiny but there were two Jacuzzis. Since every day was sunny and over 90 degrees the pool was used. The card room was very small and there were no organized games. The Sirena did have an excellent lending library. I found the gym to up to date modern equipment. Children are not encouraged on the Oceania and there were no organized activities for them. Some of the other cruise lines hire guest lecturers to talk about the upcoming ports. I think the Sirena was very weak in this area. There was trivia every afternoon and this was popular. I probably would not go on the Oceania again unless the itinerary was one I could not find elsewhere. I think other lines give you more value for less money. Finally, since I prefer modern , I found the décor of the Sirena not that attractive and tired looking. However, since I picked this line for the itinerary of the cruise I was not disappointed by the cruise since I enjoyed our ports of call. I find that part of the fun of travelling is planning the trip so I do a lot of research. I never sign up for excursions provided by the cruise line since they are over-priced. My travel agent suggested using Shore excursions but I also found this company to be too expensive. A third alternative is to use Viator which partners with local tour companies and offers more value for your dollar and more variety of tours. However, we made the decision to find private tour guides where possible. This can be expensive if it is just one couple because usually the cost of adding two more people is nominal. We mentioned our planned tours on our cruise line blog and were lucky to find another couple to join us and the four of us thoroughly enjoyed the tours. Day 1 Amalfi- I had always wanted to visit Pompeii. Unfortunately, I did not find any tours leaving from Amalfi going there. I found a company called Benvenutolimos.com that would arrange to give us a driver for eight hours who would take us to Pompeii and Positano and tour the Amalfi Coast. They arranged for a private tour guide inside Pompeii. Giovanni was an excellent driver. He first took us to the scenic town of Rafello for a short stop. His English was excellent and we learned about the Amalfi Coast and its history and culture as he made hairpin turns through breathtaking terrain. He then took us to Pompeii where we met our tour guide Salvatore. As we strolled along ancient Roman streets, Salvatore described what is was like to live in Pompeii 2000 years ago. Pompeii is amazingly preserved. After this tour, we drove to Positano to get a brief glimpse of this upscale beach town. It was a full 8 hours of touring, and I compliment Benvenuto tours for planning a very enjoyable day. Day 2-Sicily- we docked in Taormina for our tour of Sicily. We arranged to be met by Luca from info@sicilylife.com. and again our driver was very professional. We first stopped at a local honey farm, and then we drove to Mt. Etna. Cars are limited to about 7000 feet and from there you can plan hiking excursions. We took a small hike and admired the incredible landscape where gorges were cut into the mountain from lava flows. After Etna, Luca took us to a local winery where we spent a very pleasant afternoon tasting local dishes and sampling wine. We enjoyed our day with Luca and would recommend his company. Day 3-Malta- we docked in Valletta, Malta and were met by Karl from Karlito's Way, and by the end of the day we felt we had a great understanding of Malta. Karl wanted to show us traditional Malta whether it was taking us to traditional neighborhoods, restaurants, or vistas. During the course of the day we circled the entire island seeing all of its most beautiful areas while we talked politics and philosophy. By the end of the day we felt Karl had become a friend as well as a tour guide. We consider our time in Malta very special and would highly recommend using Karl. Day 4-at sea. Day 5 Argostoli-Greece-we could not find a private tour guide so opted to use Viator. Although we were in a bus and the tour was not nearly as personal, the tour was a successful. We visited a monastery, a cave which was actually used for concerts, a fishing village, and the most impressive stop was a rowboat ride in an underground lake/cave. The island was quite picturesque so this port was well worth a visit. Day 6 Durres, Albania. We used a Hong Kong company called tour HQ which has a lot of host tour guides throughout the world. Basically, HQ gives you a list of potential local guides and their biography and then you select one. Although I selected a guide months before and had the trip confirmed, he cancelled just prior to my trip. Luckily, HQ did assist in finding me a replacement guide. Durres was probably the only port we visited which was not scenic especially where we docked. Since I knew very little about Albania I was hoping to get a well planned itinerary from our guide. We went to Kruje which was an interesting medieval city. There, we visited an historical museum. We also visited a bazaar. Then, we had a terrible lunch. The countryside we saw was not that pretty and our guide Marjen was quiet so the touring was not as interesting as our other stops. After Kruja we went back to Durres to see some Roman ruins and a Venetian tower. This did not take too long to view. We ended the tour early, because there did not seem to be much to see or do. I would suggest that our guide should revise the tour to see more sights in the future. Day 7- Kotor, Montenegro. We used a company called M Tours which was highly rated on Trip Advisor. We had met another couple on the cruise who joined us so that Aleksander our tour guide led 6 of us through the enchanting countryside of Montenegro. He had an encyclopedic knowledge of Montenegro history and culture. It was a full day of touring-we went to Budva, then drove to Cetinje, and then went to Njegusi village for lunch at an old, local and a tour of their smokehouse. All of these places had both religious and historical significance. I never realized what a beautiful country Montenegro is, and it certainly is a country I would love to see again. I would highly recommend using M Tours. Day 8-Split Croatia. We used Viator and were lucky because only the four of us signed up for the tour so we had a private tour. We were very happy to have Sandra as our tour guide. She was vivacious and loved showing us Trogir, a medieval city. After Trogir, Sandra led us on a walking tour of Split where we marveled at the ancient Roman Palace. Sandra made the day enjoyable and I would recommend her company Croatian Trails. Day 9 and 10-Venice. We decided to do Venice on our own. In the morning we walked the whole city until we reached St. Marks Square. We then took a water taxi to Murano to do shopping. We really enjoyed Murano since it was much less crowded and the shops had beautiful glass items perfect for gifts. We also found a terrific place for lunch called Cicchetteria Pizzeria with a large courtyard where we had a delicious pizza and prosecco. Afterwards, we returned to Venice to take a 45 minute gondola ride. If you do not mind sharing, the cost is reasonable since you are paying for the ride which seats up to six. Although touristy, we enjoyed it. All in all it was a great trip with many memories. One final note, we had arranged our transfers prior to the trip and they worked out and were much more reasonable than cruise rates. I recommend both venutoinside.com(Venice Port to airport) and civitavecchiatoroma@gmail.com(Rome airport to Port). Read Less
Sail Date July 2018
This was to be a "cruise of a lifetime." I hope it is, because I never want to experience something so bad again, ever. The cruise was to be Nome to Nome, up to Wrangell Island, and along the Russian Arctic coast. 19 days of ... Read More
This was to be a "cruise of a lifetime." I hope it is, because I never want to experience something so bad again, ever. The cruise was to be Nome to Nome, up to Wrangell Island, and along the Russian Arctic coast. 19 days of "nobody else gets here" cruising. The itinerary was changed a few days before we were to leave, for reasons of "fuel supplier restrictions" but the new itinerary was as cool as the old, so fine. What we got was ice blocking us from three quarters of our destinations. The ice conditions were known by Silversea before we left Nome. We never made it to Wrangell Island. The ship got to 8 nautical miles away, we got to six nm away, in zodiacs. We diverted for a medical emergency, spending more than two full days doing nothing but high speed in open sea to meet the helicopter, and then get back to someplace desired. Then, having been foiled at Wrangell, we had to steam to Anadyr for fuel. (The refueling was added to the schedule partway through the cruise, the schedule couldn't be changed, we paid for it with our time.) As a result, we ended up in Nome a day early, simply due to the need to leave Russia and enter the USA, where the timing for refueling and the paperwork cut our cruise short by a day. Silversea never lost an opportunity to leave us in the dark, or blame Russian intransigence. We do not begrudge the medical evacuation. People need a doctor, you get them to a doctor. But we had to leave Wrangell to do it, and we had been steaming at top speed for several hours on the new heading before the ship bothered to tell us about the changed plans. Every question was met with "we're doing all we can" and "that is above my pay grade" and never once did Silversea treat us like adults. On a 19 day cruise, we saw the Captain on the first and last day. no ship's officer ever explained to us what was going on. The cruise was such a disappointment that passengers are asking for their money back. Silversea was late in offering anything, paltry in their offer, and has stalled us at every step. I'll swim to my destination before I ever set foot on a Silversea deck again. One good thing: despite the cruise, expedition team and management being disappointments (each in their own way) the hotel and food service were exemplary. But still not good enough to lure me onto a Silversea ship again. Ever. Read Less
Sail Date July 2018
Loved the itinerary - many locations we had not visited. However a horrible cruise overall. Booked our flight through Oceania as part of the cruise package and arrived at the airport to find out that our flight was cancelled the day ... Read More
Loved the itinerary - many locations we had not visited. However a horrible cruise overall. Booked our flight through Oceania as part of the cruise package and arrived at the airport to find out that our flight was cancelled the day before. No notice received from airline(Austrian Air) or Oceania - frustrating way to start a vacation. Thank goodness we arived early at the airport and was able to find a substatute flight. Booked a Penthouse suite and expected suite service. We entered our suite after the 10th floor suites were released to find out our bathroom had not been cleaned. Towels were changed but shower was littered with previous guest used ammenities and toilet was plugged. Butler service was all smiles and no service. With all the advertising bosting the "finest cuisine at sea" and endorcement by Master Chief Jacques Pepin, cuisine in main dining room was very ordinary and the specialty dining venues were not much better. Tuscan Steak house and Jacques are not worth going to, Polo Grill was just OK and the best cuisine was at the Red Ginger. The Terrace Cafe had the most consistant reasonablly good cuisine. On the last night in the main dining room I had a Ceasar Salad only to find a "fingernail" inbedded within the salad. I complained to the Mater'd who notified the chief. The chief had a "it happens" attitude and was upset that he was asked to make an appearance, suggesting the foreign object was a piece of plastic! Entertainment was non- existent. Would not recommend Oceania to a friend! Read Less
Sail Date July 2018
Having previously sailed on Viking Ocean, Celebrity and other lines, I had great expectations of Riviera, however it didn't meet my expectations on multiple levels. Firstly the good: Food in all restaurants (except Red Ginger) was ... Read More
Having previously sailed on Viking Ocean, Celebrity and other lines, I had great expectations of Riviera, however it didn't meet my expectations on multiple levels. Firstly the good: Food in all restaurants (except Red Ginger) was of a very high quality and the wait staff both food and wine were exceptional (again other than Red Ginger). The not so good: There are very few cozy corners on this ship (other than the library) and really nowhere inside with aircon where you can watch the world go by. The Grand Bar/Lounge and Martinis are on the lifeboat deck so you cant see the ocean and curtains/blinds are always drawn. Horizons at the front of the ship is a large cavernous area with a dance floor and is blocked every afternoon for high tea. I am used to Celebrity and Viking Ocean which have loads of spaces where one can get out of your cabin, still have aircon and watch the world, Riveria does not have this kind of ambience. Cabin: 10091 Concierge Level.A Okay cabin with the tiniest shower I have ever had a cruise ship. The worst thing about this cabin was its location next to the Butlers Lift and Pantry (complete with Ice making machine which started at 5am every morning) Absolutely terrible not only with the ice making noise but the constant banging of butlers trolleys. I complained whilst on board but was told nothing could be done, they turned the ice making machine off but that only lasted two morning before it was switched back on and the noise started again. Very poor value for the most expensive category of Verandah Cabin on this ship - Concierge Level A I don't understand the Concierge Level on Oceania its a very poor cousin to what is offered on Celebrity - no special service other than a bottle of house champagne on arrival. Read Less
Sail Date July 2018
I chose this cruise based on the destinations and more importantly on the recommendation of previous Oceania cruisers. The ship was fine although it seemed to be ready for refurbishing. The food was okay, but not as special as I had ... Read More
I chose this cruise based on the destinations and more importantly on the recommendation of previous Oceania cruisers. The ship was fine although it seemed to be ready for refurbishing. The food was okay, but not as special as I had anticipated. Desserts were the most disappointing aspect of the food train. They seemed bland and unimaginative. I heard several complaints about the lack of or taste of the "chocolate" desserts. The behind the counter servers in the buffet area were attentive and accommodating, but the wait staff (coffee and incidentals) in that area were somewhat less so. Service and accommodation in the main dinning room was first rate. Food and service in both of the specialty restaurants was first rate. The entertainment on board was very good. We greatly enjoyed the young performers. Interacting with the cruise director, Julie, was a treat. Room attendants and their service was excellent. The entire ship's company with exceptions noted were very responsive. Midway through the cruise we filled out a questionnaire critiquing our experience. Almost all issues we noted were addressed within 24 hours. Once the response was simply an explanation of why things were as they were, but they did get back to us on the issues. Largest single disappointment in the cruise was the inconsistency of the shore excursions. Some were good to excellent and others were not so much. This seemed to result from lack of proper planning on the tour operator's (management) part and perhaps not so much on the individual tour guides. Overall I considered the cruise a success and would do it again. Read Less
Sail Date June 2018
Check in line was long and hot, Had to retrieve our own luggage from hallway, 20 doors down, Duct taped hair dryer and tiny showers...must share 1 wifi per room unless want to purchase another, large emphasis on 180 day cruise and booking ... Read More
Check in line was long and hot, Had to retrieve our own luggage from hallway, 20 doors down, Duct taped hair dryer and tiny showers...must share 1 wifi per room unless want to purchase another, large emphasis on 180 day cruise and booking again, no compensation for 2 cancelled ports due to weather...(even $50 onboard credit would have been nice)..educational presentations were limited to geology and oceanography..would have liked some related to cultures being visited,...with drink package, had to present room card at each meal, they were obviously keeping track of how much each person drank... best food ever, very fresh, exceptional, chef very personable and available, met many new friends on ship....great presentation of food for watching Royal wedding, staff try hard to please and room steward was very nice and conscientious...overall, very expensive cruise for excellent food on an outdated ship. Heard since other Oceania ships are more updated. Read Less
Sail Date May 2018
We have sailed with Oceania on 4 previous occasions and always enjoyed it - good company, great food, excellent service - cabins are definitely small but we don't spend much time in our cabins. BUT - this cruise was not up to our ... Read More
We have sailed with Oceania on 4 previous occasions and always enjoyed it - good company, great food, excellent service - cabins are definitely small but we don't spend much time in our cabins. BUT - this cruise was not up to our expectations, even though we did enjoy it... We believe the reason is the large number of RTW ers -they lacked the happiness and excitement, often shown by people on holiday - often they did not dress for dinner - men wore polo shirts, etc - and to us, the passengers resembled much more RC cruisers than Oceania cruisers! There were very few people who looked at all like those in their advertising material! We found the bridge lecturer outstanding and the guest lectures interesting, and Ray the Cruise Director did an excellent job. Entertainment was fairly average - and forgettable. We had a beverage package and I was appalled at the poor quality of some of the wines offered. Initially the New Zealand sauvignon blanc, Villa Maria, was perfectly acceptable but when that ran out, part way through our cruise, a very poor Australian substitute was offered. As Australians, we know that we produce some excellent wines - and you can get good wine that is not exorbitantly priced - but the wine Oceania provided sells at AUD $7-8 a bottle! Oceania advertises itself as "affordable luxury" yet any Australians who want a luxurious cruise would never offer a guest some of the wine that was offered. It's unlikely they would ever buy such cheap poor quality wine when it's so easy to buy inexpensive high quality wine. We did not book another cruise though we will happily cruise with Oceania again - but not when it is part of a RTW cruise- we felt as if we were just filling spaces and making up the numbers! We are causing with Azamara in a few weeks time so it will be interesting to compare as we haven't cruised with them for about 4 years now. Read Less
Sail Date May 2018
My husband and I chose this 25 day cruise because we wanted to try a high-end cruise. Loved it. Oceania is the perfect line for us because there are no rules, no photographers, no up-selling of terrible art, no gala events. Dining: you ... Read More
My husband and I chose this 25 day cruise because we wanted to try a high-end cruise. Loved it. Oceania is the perfect line for us because there are no rules, no photographers, no up-selling of terrible art, no gala events. Dining: you can sit where you want and eat when you want. The staff were fun-loving, over-the-top competent, sophisticated and professional. Our cabin was elegant. The food was amazing...grilled-to-order lobster tails and rib eyes throughout the 25 day cruise. Did I mention desserts? In the early portion of the cruise I was complimenting the chef on the lemon meringue tarts (exquisite). I asked for the recipe. The night before disembarkation the recipe shows up at our door. Now that's impressive!! We are not heavy drinkers and prefer to book our own small-group excursions. Oceania is perfect because we found that other high-end cruise lines that are all-inclusive so we would be paying for more than we need. Not taking a cruise for the entertainment on board so not really disappointed with the lame entertainment. What I really appreciated was the quality of the other passengers from other countries: so interesting and sophisticated; the hands-on cooking classes on the Marina with the curriculum developed by the Culinary Institute of America (right down the road from our home), and the interesting itinerary: 5 ports on the western coast of France, for example, where we rented bicycles and took the coastal road in several ports. What fun! Especially when we happened upon an outdoor beach bar. Another highlight: we spent 4 hours on our own at the Guggenheim in Bilbao. Highly recommend. I love to cook so the hands-on cooking classes surpassed my expectations. You're at your cooking station, granite countertop with your cooking partner, slicing and dicing, gazing out a wall of windows with the ocean breezing by, with some lovely background music playing, and drinking wine. Ecstasy! My husband took the grilling class. I enrolled in fresh pasta and the crepes class. I learned a lot and walked away with some awesome recipes. The four specialty restaurants were very good, and so was the food on all other areas of the ship. Another aspect that I appreciated on this line: their laser-focussed emphasis on cleanliness. The food was always served by staff, no reaching in and touching any of the food by passengers. Hand sanitizers everywhere. The spa was also very good. Our cabin was great, 7053 because it was near the elevator/stairs with residential overhead so it was very quiet, very stable. We wish we had unlimited laundry service but the truth is we used the launderette on our floor with washers/dryers/iron and it was very convenient. Read Less
Sail Date May 2018
Travel agent recommended and literature posted to our home looked good so we booked the cruise $26,000 AUD ....TOTAL RIP-OFF Food constantly served tepid and unappetising. Constantly returning food as not acceptable Bed mattress ... Read More
Travel agent recommended and literature posted to our home looked good so we booked the cruise $26,000 AUD ....TOTAL RIP-OFF Food constantly served tepid and unappetising. Constantly returning food as not acceptable Bed mattress was burst and I had to sleep on the small double seater until they finally replaced it (approx 12-14 days) Argumentative security personnel, they issued new keycards halfway through the cruise , we got them AFTER we had left for the day. They were placed in our room.... Food in most meal areas dried out under heat lamps. I wouldn’t recommend this cruise to my worst enemy Ended up eating off the ship ( at addition expense) to be sure of HOT food. We want the only ones very disappointing with the food, many others expressed their concerns Wrote to the company but got the usual corporate fob off and a pathetic offer of $300 AUD credit to another cruise. To,d them, politely to “shove it” Will never go with them again..... Read Less
Sail Date May 2018
I chose this cruise for the worldwide destinations. However, the whole four month experience was life changing. The reception staff were great, especially Mimi. The ship was very clean. I liked the hot tub and the loungers were ... Read More
I chose this cruise for the worldwide destinations. However, the whole four month experience was life changing. The reception staff were great, especially Mimi. The ship was very clean. I liked the hot tub and the loungers were comfortable and there were plenty available. The entertainment team were very talented. Especially Alex Kemp, Joshua Marlow and Freya Brown, who jelled very well on and off stage. I especially liked being in the choir, meeting fellow singers and benefitting from choir leader, Josh Marlows fast knowledge and talent. It was great fun and I learnt new skills. Joining the quilting club was a good move. I made a quilt to hang on the wall and also, several memory cushions. I liked the choice of buffet meals or restaurant service. Waiters Ewhyan and Simon were attentive and prompt with serving. All activities were well subscribed to, including pilates, art classes, creative writing, choir, and dance classes. Shore excursions to India and China were memorable. The hotels used were top quality. I loved climbing the Great Wall of China and visiting the Taj Mahal. Miss Pam Read Less
Sail Date May 2018
We chose this cruise for the itinerary. My wife's sister lives and works in Dubai and the opportunity to see her and locations we had not been to before made this choice irresitable. We spent a few days in Dubai, we had been there ... Read More
We chose this cruise for the itinerary. My wife's sister lives and works in Dubai and the opportunity to see her and locations we had not been to before made this choice irresitable. We spent a few days in Dubai, we had been there before, but really enjoyed it as well as a day trip we took to Abu Dhabi. We chose an early boarding 1100 AM, which was a good idea. We were on board in no time and had a cocktail in hand immediately. We decided to check our cabin 1232 on the off chance it was ready, perfect, it was. We dropped our carry-on and proceeded to our usual tasks which include, specialty restaurant dinner reservations, hair appointments, and checking our dining room seating, We then went to Johnny Rockets for lunch which we enjoyed, just something about a greasy burger and french fries chased down by a cold beer. For us boarding was easy and uneventful, and we were able to get our primary objectives done and now it was all about enjoying the cruise. The cruise on the whole we enjoyed, we did feel however, that some crew members were not engaged. I think part of that could be the length of the cruise (it started in Singapore we picked it up in Dubai) as well as that the ship was going into dry-dock for refurbishment. These ladies and gentlemen work extremely hard with no days off and long hours, so a lot of it I get. We enjoy eating in the specialty restaurants, however the menus need some change. The Chops and Giovannis Table menu have not seen a change in many a cruise, we enjoy these venues but we will re-think the amount of times we patronize these establishments going forward. We usually get the five night dining package plus a couple of additional dinners, but being faced with the same menu all the time becomes boring. The dining room was okay, nothing really special on that front, we do however enjoy breakfast in the dining room. We enjoy going to the Schooner Bar after dinner each evening and this cruise was no exception. Yanus and Stanislav (bartenders) could not have been nicer and more efficient. They went above and beyond especially when they ran out of grapefruit juice. We enjoy vodka and grapefruit juice and for some reason when you travel to that part of the world they always seem to never have enough and mid-way through the cruise they run out. Yanus and Stanislav would actually run to another bar in an attempt to find us grapefruit juice. Hope you guys can get off the ship in Miami. Why is having enough grapefruit juice on a cruise an issue? Best RCCL bartenders!!!! Our stateroom attendant was Li, a nicer gentlemen I have never met. I enjoyed speaking with him at length will hopefully run into him again on another cruise. We booked our 2019 and 2020 cruise with Carinha Duarte. Bon Dia Carinha!!! See you in the north!!! She did a fabulous job working with us for our next cruises as well. very informative and helpful with the different ships and venues. We only took the tour of Petra with RCCL, we are finding their tours are over priced and you can usually do better with a private tour company or venture off on your own. We enjoyed Crete (Chania) very much and of course Jerusalem, Dead Sea and Barcelona. We did Jerusalem and the Dead Sea with a private tour operator because it afforded us to see both in the one day we were in port. RCCL offered one or the other. Barcelona is one of our favorite port cities we have been there many times and so we go off on our own and seek out the obscure tapas and wine bars always the best. Going through the Suez Canal was an adventure, so glad we got to experience that. On the whole an excellent vacation with just the few thing we mentioned that hopefully RCCL can address Read Less
Sail Date April 2018
We chose this cruise to sail among the small islands of the Sea of Cortez with abundance of marine, birds, and reptiles. Professional team with Kit Masters leading. She made every effort to insure that everyone needs were met. There were ... Read More
We chose this cruise to sail among the small islands of the Sea of Cortez with abundance of marine, birds, and reptiles. Professional team with Kit Masters leading. She made every effort to insure that everyone needs were met. There were many opportunities to snorkel, hike and view birds/landscapes from Zodiacs. Our cabin was very comfortable with Butler/attendant on call. The food could be better, Particularly the fish - not fresh. Lack of fresh vegetables, lots of salad greens instead. Lots of desserts. The wait staff were friendly and attentive. Travel to Copper Canyon was too long 16 hours there and back. The landscape was beautiful from our balcony view of the can tonight. Shipboard credit $1000 per person only if you ask.. other couples which we met told us so, you had to ask. As first timers, this is a ridiculous offer. To get with Silverseas again is questionable. Read Less
Sail Date April 2018
Part of a holiday which visited Golden Triangle in India before joining QM2 back to Southampton. First time on this ship. Last Cunard cruise was QE2 just before it went out of service. The cabin was well laid out but I did not want a ... Read More
Part of a holiday which visited Golden Triangle in India before joining QM2 back to Southampton. First time on this ship. Last Cunard cruise was QE2 just before it went out of service. The cabin was well laid out but I did not want a sheltered balcony which is like a metal box cut in the hull with no view if you are sitting down. I was disappointed in the food in the restaurant but found the buffet good for breakfast and lunch. Drinks were very expensive. I always ate dinner in the restaurant and had good waiters and a very helpful Maitr d’. Some of the speakers had very interesting topics but I felt the presentation standard was poor when they read directly from a script or the screen in often a less than enthusistic manner and they made no attempt to engage with the audience. Exceptions were Anthony Horowich and Sally Gunnell both of whom gave excellent presentations. That was the standard I had expected. Entertainment was variable and not as good as other cruise lines. The professional dance couple and their dance classes were excellent and there was a good hardworking team of dance hosts. That certainly was a very high standard. Overall however I felt the ship was living on a reputation of a high standard which is no longer being attained. The ports and Suez Canal were interesting and the problem of not being able to dock at Naples was quickly overcome by tendering (very proficiently carried out) into Sorrento was definitely an added bonus. Shore excursions were well organised but rather expensive compared to other cruise lines. Overall I enjoyed my cruise but would hesitate to go on QM2 again. Even ‘Cunarders’ were saying the other two Cunard ships are better than their ‘flagship’. Read Less
Sail Date April 2018
We recently returned from half world QM2 cruise Singapore to Southampton. Many good things about this 35 day cruise which, overall, we greatly enjoyed and for which the basic price (excluding on-board extras) was excellent value . Unlike ... Read More
We recently returned from half world QM2 cruise Singapore to Southampton. Many good things about this 35 day cruise which, overall, we greatly enjoyed and for which the basic price (excluding on-board extras) was excellent value . Unlike some recent reviewers, we were very impressed with quality of food and staff attitudes in Kings Court buffet, which generally also catered well for vegetarians like me – better than the Britannia formal restaurant though food and service there were good too. We didn’t see any need to use the over-expensive specialist restaurants. Staff service and attitude very good apart from the odd misery-guts in the bars, the coffee bar and the tours office – interesting to note that these are particular venues for the perhaps excessively high prices that we found charged for on-board extras (our main moan on this cruise), so maybe they’re fed up with complaints! That didn’t seem to embitter the equally expensive but reliably cheerful photography staff though... Pool and games facilities are very good – though of course there’s always the danger that some selfish people will dominate them, as happened on this trip with the table tennis. As for venues, Kochi was a wash-out, due partly, apparently, to the Indian authorities’ cussedness regarding visas, but many of the others were brilliant – especially Langkawi island, Aqaba (where the Jordanian air force display team did a brilliant and moving display and fly-past) Sorrento (a late substitute for Naples) and Cadiz. We’d rather have had an overnight stay at any of these harbours rather than at flashy less impressive and very, very busy Dubai ( a series of traffic jams linking building sites and designer shopping malls...) Evening shows too dependent on musicals but some of the acts – Kev Orkian, the Barricade Boys, David Copperfield, the acrobats - were outstanding. House band too loud, though! The celebrity speakers were alright (despite a tendency to not show too much of the human being behind the celebrity), but the enrichment speakers – especially history and astronomy - were very good and, at times, quite stretching! Disappointed no drama workshops as on a previous QM2 trip, but very impressed that two of the Ents staff put on an enjoyable poetry show. Other extras – the ship choir, the summer fayre – were enjoyable and imaginative. Selection of movies patchy but again some were very good, even if the daily programme provided details for the wrong movie on a couple of nights! Nightclub facility and house band (Purple Haze) very good indeed, though see entry below re cabin. Afternoon Classical music concerts absolutely fantastic with a brilliant selection of artistes. The house string quartet also very good and fully deserved their award of an evening show in the main theatre. The library on QM2 remains a wonderful facility – excellent choice of reading matter and a lovely and restful place to sit and read or work even when not open on evenings and early mornings. We had occasion to use the medical service and were very impressed by its professionalism and efficiency. There seemed to be a lot of tension and conflict on board regarding use of the limited self-service laundry facilities on certain decks. Is this always the case on cruises, we wondered, or is it something about Cunard customers?! Read Less
Sail Date April 2018
Itinery was part of a bucket list tour and expectations were set high to travel Cunard for the first time. We are platinum NCL travellers (smaller ships) plus experienced P & O and Royal Caribbean passengers having competed over 40 ... Read More
Itinery was part of a bucket list tour and expectations were set high to travel Cunard for the first time. We are platinum NCL travellers (smaller ships) plus experienced P & O and Royal Caribbean passengers having competed over 40 cruises.. We have never experienced such poor standard as our 36 days fromSingaporeto Southampton onQM2 . No management could spare the time to even acknowledge us. Only saw the Captain once at the welcome meeting where he simply smiled for a picture. Understand the not shaking hands but he could have use words to make us feel welcome. We have never been so long on a ship and not had any interaction with Officers. On the few occasions we encountered any officers they failed to even acknowledge our presence. Cunard well published dress code was blatantly ignored and staff failed to do anything about to. One evening I was came face to face with a passenger in hi pyjamas eating a plate of chips entering the theatre. Standard of dress is better maintained on a more casual ship. complaints about failure to maintain standard was not responded to by staff. Why did we bother to bring smart clothes for every evening ? 50% of the men is the theatre didn’t wear a jacket. In all our years cruising we have nevr seen fights over sunbeds until this trip. Policies were not enforced so people were frustrated. Everyone I spoke to was disappointed with the Cunard offer. Never again... any line but Cunard after this over priced cruise where we made the effort but others didn’t bother . The line just wanted to take our money . Read Less
Sail Date April 2018
Booked this cruise for two reasons, the itinerary and to see for ourselves if Cunard is what they say they are. The itinerary was great, Cochin excepted but we expected that. We had three complaints about this cruise, first of which was ... Read More
Booked this cruise for two reasons, the itinerary and to see for ourselves if Cunard is what they say they are. The itinerary was great, Cochin excepted but we expected that. We had three complaints about this cruise, first of which was the visas for India. We had no plans to go ashore in Cochin but was told that we must have full tourist visas otherwise we would not be able to embark the ship in Singapore. Due to a lack of time we had no choice other than to use Cunards intermediary CIBT visas, at a significant cost to us. Due to a lack of communication it turned out the visas were not required pre cruise. We watched people board the ship who had no visas. Cunard have since agreed to reimburse us, but only because we complained. If you were on this ship and had a similar experience then complain, they won't contact you! Secondly the stateroom------ We were in 13024 which is a club balcony cabin. The room itself was very nice with a roomy balcony and was well maintained by the steward, thanks Salvi.There is tea making facilities in the room which is always a bonus. Further to the stateroom there is significant vibration most of the time which is apparent to both port and starboard. Theses staterooms were a recent addition made during the last refurbishment. Cunard of course are aware of this and I'm told by a guest services executive that they are looking at ways of factoring it into the brochure stateroom descriptions. Too little to late for us, Cunard got our money, my wife got no decent sleep. As a matter of interest the vibration has nothing to do with sea conditions as it was present when the ship was on its mooring lines. Finally, the food--------I was served raw ( yes you read it right, raw) chicken with bloody juices running from it! As you can imagine there was mayhem, the servers, maitre d, chef and executive chef all arguing amongst themselves as to who was at fault, with fellow diners looking on in disbelief. I left the dining room and went for a meal. The outcome of this was that I was not allowed to make a formal complaint at the pursers desk,I wanted a case number so that I could take the matter up when I got home but was refused and told to drop the matter.I was given a complimentary meal in the Italian specialty restaurant, special it wasn't. Since being home Cunard agree that we have had a shocking experience with the three complaints and have offered us 20% of the cost of the cruise plus reimbursement of the cost of the visas. Is this commensurate with the cruise experience ? The service in the dining room was, we found, fine. The food in general in the dining room was adequate, but no more. A bit hit and miss. The service in the bars was, at times dreadful. Gone are the days of being escorted to seat and waited on for a drink, like it used to be. More often than not I got my own drinks at the bar and carried them back to where we were sitting. Staff work hard enough but there just isn't enough of them. The experience made me that I was at home in my local Wetherspoons. The entertainment for us was a mixed bag with no hint of a wow factor. The two productions shows were very poor and most certainly the entertainment was geared toward classical recitals and ballroom dancers with some jazz thrown in. The resident orchestra was very good as was the dance band. All in all we found the entertainment to be low key and not to our taste. Some of the sea day lectures were good though, as was the planetarium. Shore excursions were robbery but they are everywhere. The price of drinks was also robbery but we have seen worse, can't remember where. In the end we were glad to get home. Would we cruise Cunard again? Highly unlikely. For the life of me I can't see any evidence of a White Star experience, perhaps it's reserved for the grills? As for us we will continue cruising but methinks we will body swerve Cunard in the future. Read Less
Sail Date April 2018
We have sailed many lines and Cunard definately has a different feel to the American lines despite US$s used onboard and US owned. There was not the constanr push to buy packages and alcohol was even allowed to be brought onboard but only ... Read More
We have sailed many lines and Cunard definately has a different feel to the American lines despite US$s used onboard and US owned. There was not the constanr push to buy packages and alcohol was even allowed to be brought onboard but only for cabin use. The so called formal nights started at 10pm. We had a 6pm dinner so a long wait for the formal. We didn't bother with them. The formal dining room food was very disapppinting but the buffet was the best we have had at sea. Gym area was not supervised and many people were using equipment incorrectly even when pt walked passed they showed no interest even if asked. To Cunards credit many shore excursione were competive with private ones, however if a tour was cancelled a 10% penalty was added to your onboard account. Book shore excursions early as prices increase closet to departure.Shore excursions were advertised for Cairo but never eventuated. Bed linen was superior quality but pillows were awful. We had to purchase our own. Not sure I will do such a long cruise again with many sea nights. Read Less
Sail Date April 2018

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