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424 World Cruise Reviews

We had a wonderful time on the Amsterdam World Cruise and made some lifelong friends. The ports were well chosen and interesting. I would have preferred Israel or Venice instead of Athens. The lecturers were quite informative. Look ... Read More
We had a wonderful time on the Amsterdam World Cruise and made some lifelong friends. The ports were well chosen and interesting. I would have preferred Israel or Venice instead of Athens. The lecturers were quite informative. Look forward to the next trip! We are dancers and enjoyed the music of the Neptunes and the bands in the crows nest. I loved Petra and Wadi Rum. The excursions were excellent(own our own) and we really enjoyed the group we traveled with. The service was the best. Our dining staff brought us ecactly what we needed and they tailored our dinners to our diet. The cabin stewards were very sweet and always prepared the cabin beautifully and made the best towel animals. Traveling on a ship can spoil you. There is no housekeeping, cooking,laumdry in my life on the ship. The laundry was returned beautifully ironed and cleaned. We certainly are spoiled on the ship! Read Less
Sail Date January 2017
Mahe - Seychelles expedition cruise The ship developed a significant electrical fault in Reunion. Not happy! All pax were transferred to hotels - the capt advising the ship was under repair. We spent yet another day away from the ... Read More
Mahe - Seychelles expedition cruise The ship developed a significant electrical fault in Reunion. Not happy! All pax were transferred to hotels - the capt advising the ship was under repair. We spent yet another day away from the ship - two full days of the itinerary were lost. Eventually weset sail with a modified itinerary. Unfortunately we will never know what we missed out on in Madagascar that destination being the main attraction for this cruise. One wonders if the age and condition of Discoverer requires more frequent maintenance. Despite the disappointment and shaky start the service crew were very attentive, especially the bar staff. The Butler was a true gentlemen and was always around to help. The interior of the ship was adequate since new floor coverings and furniture was provided in October 2016. The cabins were ok, but showing signs of wear and tear, not that it bothered us. The food - as expected on an expedition ship - doesn't really rate 'fine dining' but was always well presented. Wines were acceptable and alternatives available if the wine being served didn't suit. We never went short. I wish the aft deck was better suited to alfresco dining - the lunch options never changed - the burgers were awful. The 'hot rocks' in the evenings soon lost their appeal - silversea would be well advised to offer an option, perhaps from the MDR menu. Ending positively - the expedition crew, especially the Leader, were well organised and very informative. All lectures were 45m which was just about right. Hats off to Nikki the Expedition Leader for keeping her head above the water when the chips were down. Finally - the $2,000 credit towards a future Silversea cruise will not be enough to entice us back from Seabourn. I rated this cruise 7/10. The staff 9/10. Read Less
Sail Date January 2017
I/we chose this cruise because it was different from any other cruise from Australia and neither of us had been to this part of the world before. If anyone is going on this vessel or her sister ships, Dawn or Sun Princess, my advise is ... Read More
I/we chose this cruise because it was different from any other cruise from Australia and neither of us had been to this part of the world before. If anyone is going on this vessel or her sister ships, Dawn or Sun Princess, my advise is DON'T BOOK ANY CABIN ON "E" DECK. Why, it is directly below the Promanade Deck where everybody walks or runs for exercise. As a result, the thump, thump thump for there shoes/runners comes right through the deck into your cabin. We had people running at 2345 hrs and again at 0445 hrs. It was a nuisance and as a result of a complaint by me and others to the Captain, the forward section of the Promanade Deck was closed off nightly from about 1930 till next morning. Further, be advised that on the Sea Princess, the deck immediately in front of the Horizon Court Buffet, that is the deck immediately above the Bridge, is closed off at sunset and opened again after sunrise. This is unlike the Dawn Princess where that deck is closed only in adverse weather conditions. Can't speak on the Sun Princess as I have not sailed on her. General comment. The ship did the innaugaral voyage that circumnavigated South America, Sydney to Sydney, all 84 days of it. Seas were smooth for 82 days except the trip from bay Of Islands to Sydney where we copped the tailend of Cyclone Debbie with winds of 120 kph or more. The ship certainly needs a good port visit and overhaul. Many repairs being done throughout the voyage. The crew were tremendous and couldn't be faulted. What could be faulted was the selfish passengers, who, after being drummed every day for five weeks by the Captain to wash your hands after using the toilet or sanitise their hands before entering a food station, persistently refused to sanitise and as such, for approx. five weeks, norovirus was on board. All I can say is this, if you don't want to wash your hands after going to the toilet or be prepared to sanitise your hands before going through a food station, THEN DON'T BLOODY WELL GO as you are jeapodising everyone on the ship because of your stupidity. Outside of that, all was well and I/we enjoyed the voyage very much. Read Less
Sail Date January 2017
The itinerary was the most appealing factor.a chance to go to Okinowa,Egypt, Taiwan and Brunei very juicy UnfortunatelyCunard cancelled all four and a very short time before we sailed Christmas Eve we received the email This ... Read More
The itinerary was the most appealing factor.a chance to go to Okinowa,Egypt, Taiwan and Brunei very juicy UnfortunatelyCunard cancelled all four and a very short time before we sailed Christmas Eve we received the email This is one big con trick and there should be a fraud investigation Will send further reports as an update each month Long journey to board at. soon ,v.tired wrong keys given at check in --- not a great start Ship is living on it's very fine PR. Certainly nowhere near top quality. choice of dining is Britannia ( formal or semi formal.... jackets must be worn to respect other guests.. Cobblers people want to feel relaxed and it's never that in the dining room The only other free dining is the King's Court which offers 3 star buffet. Otherwise Cunard follow their policy of a great big hand in your pocket. Greedy,greedy company. Lidl wines at £5 sell at £32 on board after just 2 weeks menus are being repeated. Calibre of meats and fruit mediocre. One bright spark for us is a young Mauritius gent called Marco in Atlantic Room who has been great for us Bridge on ship has been as well organised as everything else, in other words -poor Lectures are superb. Tours seriously overpriced Cunard have been un contactable and unapproachable. eg we wrote to Cunard on 10th Dec 2016 and again 3rd jan 2017. We as Diamond Members (top category)have been totally ignored not even a short acknowledgement. So damned rude Entertainments Director is a pretty girl but quite honestly hopeless as ED Cunard have now lost Maril & myself as guests on their ships.the treatment of the elderly and informed is wicked and uncaring. Dr Mrs Brian Silverstone. London Read Less
Sail Date January 2017
Aurora. Jan 17. 21 nights Our first time on Aurora, we booked not realising that this was the first leg of a world cruise (not that it made a huge amount of difference to us) and celebrating 180 years of the P and O company/cruise line ... Read More
Aurora. Jan 17. 21 nights Our first time on Aurora, we booked not realising that this was the first leg of a world cruise (not that it made a huge amount of difference to us) and celebrating 180 years of the P and O company/cruise line Another very competitively priced cruise Embarkation at Southampton was slightly better than 12 months ago, however we arrived at our given time and still had to wait two hours in the terminal building, boarding just after 4pm. At least this time we managed to find a seat and weren’t sat on the floor. We boarded quickly and found our cabin decided to get a cup of tea then immediately had to attend the safety drill. On the way down the stairs to the cabin to get the life jackets a muster steward told us to go straight to the muster station and wouldn’t allow us to get our life jackets from the cabin. This meant they had to find life jackets for us and this was a little embarrassing as I know what everyone was thinking and it would have taken one minute to have fetched our own The sail away was lovely with fireworks being let off as we left Southampton. A couple of bumpy but fine days crossing Biscay I liked Aurora, there seemed to be a lot of space with plenty of rooms over several decks where people dissipated. The outside space was great and we could always easily find a sun lounger even on sea days. There are three main pools, the front pool at times had some music and occasionally a singer for an hour or so at lunchtime. I thought this could have been improved on with some background music at least. The middle pool was the quiet one with a retractable glass roof (by the buffet restaurant). The rear pool had great views but was very cold and had the kiddies pool and play area incorporated We had afternoon tea several times in the Medina restaurant (deck 6) 4-4.45pm, lovely but always seemed rushed as they wanted to clear the tables for the evening service that starts at 6pm. I would have thought the Alexandria restaurant would have been better as service didn’t start until 6.30pm Overall good ports of call. However a shame the two hot ports in Egypt were replaced with cold ones in the Med but if security was an issue then it’s for the best I guess. We took on security at Suez and they were still with us when we disembarked in Dubai Our cabin F227 was incredibly noisy at night when sailing. Impossible to get a sound night’s sleep even with ear plugs I found myself falling asleep most days whenever I sat down. The cabin had double the storage space that we needed. It had a good shower that had good pressure and kept its temperature (until two days before we disembarked, then it played up and just didn’t get fixed!). The cabin was well laid out with good lighting. Deck 5 was fairly quiet overall (apart from inside our cabin!). The lifts were quick and because we were on the bottom passenger deck usually empty when we called them. We had the best cabin steward ever Lira, she always had a smile and a moment for a chat, and our cabin was kept spotless at all times The port lectures were very good and I like the overall information given, not just trying to flog P & O excursions. Thank you Krystal. In fact the excursion team as a whole were more than helpful ( as were the reception team) The port presentations were available to view on the cabin TV on a loop as were most of the lectures/presentations. I enjoyed several of the speakers and on sunny sea days when I didn’t want to spend time in the theatre during the day this is an ideal way of not missing out We were on freedom dining and used the Medina dining room several times for our evening meals. We never had to wait to be seated and enjoyed some lovely company. I couldn’t fault any of the food or menus, and the service was first class I found the Horizon buffet restaurant not as good as for instance on Oceana, where they have two separate serving areas and one is generally always open. Aurora has one in the center and when it’s closed..... It also closes at 9pm (Oceana 9.30pm). The food was good but I joined several very very long lines for the hot food and you could be in line and waiting for 15mins at times, they cordon off half the Horizon restaurant serving area in the evenings and use it exclusively for the Beach house service. Also they had a new type of milk in a tube and it’s very difficult to open, many people complained but were told it’s the company nothing we can do The Lido grill I found rather lacking as it’s now a “grab and go” and the hot food i.e. burgers hotdogs have been precooked and wrapped, then left in a heated cabinet. They weren’t pleasant with the bread being half toasted and hard no onions available etc. A member of staff is present behind the counter and I did ask a couple of times for fresh food but was referred to the pre cooked cabinet. There is a cold cabinet with sandwiches and they are very good The rear lounge Carmen’s seems a little underused for entertainment, we did see a couple entertainers here and one show from the headliners. Most of the time it’s used for themed discos and old time dancing, Aurora has many rooms and I thought one of them might be better used for the half a dozen people on the dance floor. The cinema was also used for other things i.e. guest speakers and classical concerts, when seeing a movie would have been just the thing to do at times. The entertainment was on the whole good and the Headliners group well above average Overall we had a really fantastic 21 nights aboard Aurora, everything ran like clockwork, fab crew and service. The niggles above are just that (apart from the noisy cabin) You can always pick holes in things if you want. I would defiantly cruise on Aurora again but only with a different cabin Read Less
Sail Date January 2017
we chose this cruise because even though we have done many shorter cruises on other cruise lines we were excited to cruise across the Atlantic ocean, down to the Caribbean, through the panama canal and home to Australia. Both our ... Read More
we chose this cruise because even though we have done many shorter cruises on other cruise lines we were excited to cruise across the Atlantic ocean, down to the Caribbean, through the panama canal and home to Australia. Both our embarkation and disembarkation involved minimum waiting, and luggage collection went smoothly too. Our cabin 6068 was midships, had a lovely balcony, and was kept impeccably by out steward John. He provided outstanding service, even washing down our balconies and cleaning all the exterior glass well after 8pm. The Britannia dining room was terrific. we could have found fault with the occasional meal but the service was fantastic, our table companions were a merry bunch, and overall the food was 5 star quality. the Lido buffet provided food of great standard too. The ports of call were all interesting, were well covered before arrival with different speakers giving history, activities ashore etc. there were many organised trips ashore, these however ranged from expensive to very expensive so we generally organised our own when we were ashore. Internet although slow was free for world cruises(up to 135 min each per sector each). the do it yourself laundry was free, the library was fantastic with 7000+ books. The entertainment was extensive and very varied. I only wrote this report to counter the many complainers we had on board who treated the crew abominably, and generally complained about everything. it was a wonderful cruise and very good value overall. Read Less
Sail Date January 2017
The ship is not well mainatined and not well furnished. The German cruise directrice wa not well organized ad the whole ship was and not very empathic to us Germans. So we did not feel well. No rules and regulations are visible or ... Read More
The ship is not well mainatined and not well furnished. The German cruise directrice wa not well organized ad the whole ship was and not very empathic to us Germans. So we did not feel well. No rules and regulations are visible or exercised probably for the regular passenger. The bistro restaurant was very unhygenic, the food not very tasty. The menue in the main restaurants, regardless if breakfast, lunch or diner did not change over 4 weeks time. Some of the food was found to be not eatable. The outboard excursions were not well organized. The embarkation was extremely dangerous especially for the elderlies because all people have to queue up over several levels of the ship and there was a constant boxing and tumbling on the (slippery) stairs. Our cabin stuart was always nice, fiendly and helpful.. Coffee, tea, water and bisquits have been free of charge 24h per day. I really appreciate this. Same with sauna and steam bath. This was excellent. The general routing of the ship has alo been faboulus and very well selected. Read Less
Sail Date January 2017
The itinerary,ports of call, length of the cruise. It started with the compromise of my credit card at the hotel the cruise line put us up at in Miami. This happened to several passengers on the cruise ship but the ship tried to keep it ... Read More
The itinerary,ports of call, length of the cruise. It started with the compromise of my credit card at the hotel the cruise line put us up at in Miami. This happened to several passengers on the cruise ship but the ship tried to keep it under raps. The food on the ship was excellent and you could bring as much booze on board at each port as you wanted. The crew was very good to deal with. Those are the good things but it falls off quickly after that. The entertainment was poor at best, the insignia lounge is a two flat level lounge. First level is about 5 rows deep and if you are not seated on row 1 or 2 you have poor viewing. The second level is 3 or 4 rows deep and also flat. You can see over the first level but you are back of them and the first two row are the ones with good viewing. The ship has ping pong out on an open deck 9 so wind plays a big part in what you can and can't do, shuffleboard, and putt-putt golf are on open deck 11. Bridge and trivia are available. The casino is small and has no dice table. The disco on deck 10 has drinks and dancing but no restrooms ? The stateroom was dated and needs upgrades. The refrigerator was non-working more that it worked. It was replaced twice. The T.V. VCR never worked. The internet service was poor ( not enough bandwidth) at best and The Around World (ATW) passengers were suppose to get free medical. Several ATW guest had medical bills over $20,000. I'll close with the Komoto Island and Captain Miss A Port . Two weeks before we arrived at Komoto the ship sent a information letter stating you couldn't get off the ship without a park ranger (locals with long sticks). You either paid the ship or you didn't get of. This is not in any info about the cruise. We missed 8 ports in the South Pacific, weather was to blame and right fully so. But we were late to many ports by hours but always left on time to be late at the next port. I've been on 54 cruises and this was not the worst but far from being a luxury cruise. Read Less
Sail Date January 2017
We came on the ship as basically first time Cruisers for the World Cruise 2017. Jan 6 to May 3, San Francisco to Monte Carlo. We had no complaints about the cabin or the ship, it is a little dated. Many of the repeat cruisers were ... Read More
We came on the ship as basically first time Cruisers for the World Cruise 2017. Jan 6 to May 3, San Francisco to Monte Carlo. We had no complaints about the cabin or the ship, it is a little dated. Many of the repeat cruisers were very unhappy with the condition of the ship as most were led to believe the ship had gone under renovation before the cruise. It turned out only some internal things were redone. New carpet was installed. Getting into the restaurants was not a problem. We thought La Terraza, morning and afternoon buffet was very good even though it was pretty much the same everyday. It was the best food of 3 in the evening. Food was very good, most of the time, but most of the menus were repeats. There was lots to do with many days at sea. Lots of lectures, classes and entertainment.. The service was way beyond our expectations. The crew was outstanding and worked very hard to anticipate your every need. There was a bit of a language barrier at times but their smiles and happy attitudes made up for it all. Some of the ports were redundant, and some we wondered why we went there at all, as there was nothing to do, or it would be Sunday and everything was closed. The biggest disappointment was the shore excursions. Many of the tours did not fit the descriptions. Many of the tour guides had their own agenda, or could not speak good English, so you were basically riding around in a bus wondering what you saw. Complains to the Excursion Desk fell on deaf ears. Hard to believe they had done some of these in previous cruises. Book with a Travel Agent company who has a representative on board and includes some of the land tour. Someone that hears you and advises you on board. Private cars were some of the worst unless you know where you want to go and a little something about the port. Don't be afraid to complain and fill in your reviews. We did not and that was a mistake, as we were basically ignored, I suppose assuming we were happy. We are not complainers. Final, this is not a cruise for children, not even any of the legs. Not a fit for the World Cruisers and nothing to do on board. Read Less
Sail Date January 2017
An amazing experience! Overall it was excellent! The best part was the itinerary, the ports of call. Took 66 Oceania excursions and they were the best the country could offer. In most cases, the guides were very informative, ... Read More
An amazing experience! Overall it was excellent! The best part was the itinerary, the ports of call. Took 66 Oceania excursions and they were the best the country could offer. In most cases, the guides were very informative, friendly and interesting. But it is important to note that some of the guides had a limited command of English. The Destination staff was wonderful and excursions were well organized. Most ports had shuttles into town unless we docked in the middle of the city. The cruise staff was friendly, very attentive and accommodating. Around the World perks were great! Unlimited Internet, free laundry, gratuities included plus onboard spending money and free delivery of two bags per passenger from your home to you cabin. Food was DELICIOUS! Included were unlimited coffee, tea and sodas. The cappuccinos in Baristas were the best! Lots of variety and the desserts were amazing! Living on a cruise for six months was a unique experience. The 157 Around the World passengers welcomed new passengers on each of the eight segments and said our goodbyes as they disembark at the end of each of the eight segments. Oceania organized many special events only for the Around the World passengers. An incredible experience! Read Less
Sail Date January 2017
I chose this as it was a Maiden World Cruise and as such had a certain amount of expectations, one being that we didn't limp out of Tilbury without a fanfare, band or drink. Embarkation at Tilbury had boxes overstuffed with xmas ... Read More
I chose this as it was a Maiden World Cruise and as such had a certain amount of expectations, one being that we didn't limp out of Tilbury without a fanfare, band or drink. Embarkation at Tilbury had boxes overstuffed with xmas decorations in there corners and dead flowers on windowsills.The cabin was suitable except there were no fridges, no coffee or tea making facilities and no heating. My bathroom flooded umpteen times and my bed was the source of an ant infestation. You couldn't find a chair to eat lunch al fresco and the food was poor. Entertainment all round was poor, no expert speakers for Panama or Suez. Hardly any entertainment on deck despite the tropical weather and very few buffets. The speakers were few and far between as was the cabaret acts.The theme nights were mostly a miss. The Bollywood amounted to a buffet and a showing of a Bollywood film. The ship was subject to flooding and leaks from pipes everywhere with blows being used to dry the large areas. This caused capers to small and staining on ceiling panels. The shore excursions were expensive and the amount of container ports was a joke, there were no facilities and no taxis and dos shuttle buses laid on Over 200 people got together for a meeting but management would not come and address everyone's complaints. Those that wrote letters needn't have bothered as they were not answered. A cruise from hell and if anyone has similar complaints I would love to hear from you at michele@mattmonro.com Read Less
Sail Date January 2017
We always wanted to see more of the world but work and family made it difficult so when retired Magellan gave us the opportunity. Cabin steward brilliant. Food ok but too spicy for us. Waldorf restaurant good. Entertaining really good ... Read More
We always wanted to see more of the world but work and family made it difficult so when retired Magellan gave us the opportunity. Cabin steward brilliant. Food ok but too spicy for us. Waldorf restaurant good. Entertaining really good shows. Should have been informed US dollars were accepted everywhere instead of us getting out various currencies. Shore excursions were well managed but people disembarking on booked excursions should have taken priority over independent passengers because it became very crowded at certain ports. Overall we had a wonderful experience. The countries we visited were an experience we will never forget. Some ports of call were too short more time needed to take in the sights. On board the staff were attentive and polite throughout. I was taken ill on one tour and received excellent care by the ship courier who came on the trip with us. Medical staff excellent. Could not fault level of care given. Birthday while on board was recognised by cabin staff and gave card &a towel decoration. Read Less
Sail Date January 2017
We have cruised on P+O, Celebrity,Royal Caribbean, and Viking, and this cruise was by far the best value for money. The food was consistently excellent, the staff ( apart from a small number of Eastern Europeans, who needed some ... Read More
We have cruised on P+O, Celebrity,Royal Caribbean, and Viking, and this cruise was by far the best value for money. The food was consistently excellent, the staff ( apart from a small number of Eastern Europeans, who needed some customer service training) were wonderful, the entertainment team (with the exception of the comedians who were generally poor) worked really hard and delivered some excellent productions, and the ship although a mature lady, was spotlessly clean and cared for. There were some issues with leaking AC pipes, but in external temperatures of mid to high 30s not totally unexpected. There were some passengers who unfortunately suffered from "delusions of grandeur" they expected 5 star cruising despite paying very competitive prices, their moaning and rudeness was legendary,and if it hadn't been so annoying,would have been a source of entertainment. The meeting of 200 passengers actually took place impromptuly, at the instigation of a small number of passengers, at the end of a lecture, therefore the majority of people attended by default. The food was excellent with both executive chefs. Read Less
Sail Date January 2017
After completing 2 world cruises with a different cruise line, decided to have a change to experience a different ship to celebrate 2 upcoming events - it was the worst thing we could have done. Severe respiratory illness throughout the ... Read More
After completing 2 world cruises with a different cruise line, decided to have a change to experience a different ship to celebrate 2 upcoming events - it was the worst thing we could have done. Severe respiratory illness throughout the ship lasting months, many many passengers affected. Ship freezing cold in all areas, passengers sat with blankets and towels around shoulders, badly leaking decks, causing ingress to Captains club, casino area, near library, Jade Wellness, many parts of the theatre wet and areas unusable with mould in places and parts taped off, Raffles Bistro leakage over all food counters - part of ceiling removed in an attempt to resolve the problem, drips down neck whilst eating, damp furniture, carpets and smells. Dirty and stained carpets, Incorrect fuel used causing severe fumes in all areas which lasted a week. Health and Safety issues, door closers broken, doors propped open with dirty towels. On top of the above, extremely poor entertainment team, wearing differing hats for most events throughout the ship. I dont think a egg and spoon race, tug of war and a kangaroo hop suitable on this type of cruise! Major ports of calls with no shuttles, affecting elderly passengers and creating unnecessary costs. This cruise was advertised as a Grand Maiden Voyage World Cruise - there was certainly nothing grand about it! Read Less
Sail Date January 2017
The overall package was very good value for money. The opportunity to sail around South America through the Magellan Straits, including a voyage up the Amazon to Manaus, plus a crossing of the Pacific past Easter Island, Pitcairn Island, ... Read More
The overall package was very good value for money. The opportunity to sail around South America through the Magellan Straits, including a voyage up the Amazon to Manaus, plus a crossing of the Pacific past Easter Island, Pitcairn Island, Bora Bora and others on the way to Auckland and Sydney was very attractive. Cunard prides itself on its history and standards, but this is somewhat of a veneer. The cuisine in the Britannia Restaurant showed the influence of the German executive chef and the menu was repeated, monotonously, every 10 days or so with no variation. The food was nowhere near as good as I have experienced on smaller ships with less facilities. If you like German food, it may have been fine, but I found it not to my liking. Whilst the service of the attentive waiters couldn't be faulted, the disappointing food, plus the need to wear a jacket (including black tie on well over one third of the nights at sea) when sailing in the tropics drove me to eat in the Lido buffet on Deck 9 once we sailed into warm waters. The choice at the buffet was much better than in the restaurant, albeit the food often being unavoidably luke-warm. Unfortunately the Lido had all the ambience of a motorway service station cafeteria (with dirty windows - see below), and was not a place to linger. The number of black tie nights was hugely excessive in my opinion, especially when in tropical waters. Those who chose not to wear formal dinner suits were banned from most of the ship (including the evening entertainment in the Theatre) - only being able to sit in the Lido, or the Winter Garden on the same deck. The Winter Garden was attractive BUT was spoiled by 6 large TV screens blaring out noisy sport 24/7, which gave it the aura of a down-market, inner-city Pub. The whole of Deck 9 housing the Lido, the Winter Garden and Pavillion Pool had panoramic windows. Unfortunately these quickly became salt-encrusted on the outside and I don't believe were cleaned once in the entire voyage to Sydney. This greatly spoiled the enjoyment of these spaces. I appreciate that salt spray is unavoidable, but the failure to clean the windows when alongside in any of the 14 ports hardly fits with the high quality image Cunard likes to present. Though a minor point, the UK Red Ensign was flown at the mast when in foreign territorial waters, and a larger one at the stern in port. In fact the ship is Bermuda-registered, and I believe is only entitled to fly the Bermuda ensign, not the UK one. Moreover the flag at the mast was ragged and of very tatty appearance. I politely enquired half way through the voyage whether a more presentable ensign could be used but nothing was done. This doesn't quite fit the constant references to Cunard traditions and standards. On the plus side, the entertainment programme was excellent with a very wide variety of of music, dance, comedy etc and marvellous educational lectures. The Theatre on board was fantastic (such a shame I couldn't use it when I didn't want to wear black tie in outside temperatures in the eighties), but cold. The air conditioning was ferocious in some areas of the ship and this was probably the underlying reason why just about every passenger caught severe colds regularly throughout the voyage. If you have any kind of chest problems I suggest you give the Queen Victoria a very wide berth indeed. The sound of hacking coughs, morning, noon and night all over the ship will live in my memory for some time. I suppose you get what you pay for, but Cunard, seemed to me, to be trading on its illustrious past. The service for the most part was good, but I couldn't help noticing that the largely Filipino crew seemed morose and unhappy, though very polite. I have been on a ship with a Filipino crew before and missed their naturally cheerful and exuberant nature which was absent on this cruise. Shore excursions were very expensive and usually involved long waits and queues which I suppose is unavoidable on a ship carrying 2,000 passengers. The price of drinks on board was exorbitant when the compulsory 15% gratuity was added. Everyone I met on board mentioned this, and most people bought bottles ashore to drink in their cabins. At night, I like to view the moonlit sea and night sky when conditions are clear. Unfortunately the ship was lit up like a fairground and it was consequently impossible to gaze at the stars at all. Ironically, one of the Bridge officers made a broadcast about how clear the sky was at night in the Pacific, but he seemed totally unaware that passengers had no access to a dark space on deck. Overall, the experience of visiting some remarkable places was a good one, but it would have been so much better on a ship with decent food, a happy crew, clean windows and less fierce air conditioning. Read Less
Sail Date January 2017
This was a 120-night, Round the World Cruise. The cruise line (Cruise and Maritime Voyages) and the ship (Magellan) managed to turn what should have been the trip of a lifetime into the cruise from hell. The food was very disappointing, to ... Read More
This was a 120-night, Round the World Cruise. The cruise line (Cruise and Maritime Voyages) and the ship (Magellan) managed to turn what should have been the trip of a lifetime into the cruise from hell. The food was very disappointing, to say the least. It tasted like institutional food. It would have been adequate (maybe even good) for food served in a prison. It would have been below standard if served in a nursing home. However, this was a cruise ship! This was our 11th cruise in three years, with 7 different cruise lines. So, we have some comparisons. The food is usually a major highlight of a cruise, something that deserves rave reviews. We barely ate enough to sustain us. The food was that bad. As a matter of fact, we even lost weight on this cruise, because the food was not worth eating. The food was just one of our disappointments. However, the major disappointment was that we docked far away from our destination cities. In Sydney, we docked in White Bay, two expensive ferry rides away from the center of Sydney. It took us 2 3/4 hours to get to Watson's Bay, where we hoped to spend a lovely day. Because it took so long to get there, all we had time to do was eat lunch and start our long journey back to the ship. If we had docked at Circular Quay, it would have only taken 1/2 hour each way. So, this not only cost us extra money, but it also robbed us of some precious time. We docked in many container ports, instead of cruise ship ports. We had never experienced this before. It was quite often an hour or longer drive to get to where we should have docked. Here is a perfect example. In Colombo, Sri Lanka, we were scheduled to dock at the Queen Elizabeth pier, a beautiful port with just a 15 minute walk into the city center. Perfect! Unfortunately, just a few days ahead of this port, we were told that we would be docking at the East Container Terminal. This terminal (being designed for container ships) had no facilities whatsoever. It was 4 km to the city center. They provided no shuttle bus and said we would have to take taxis. At the same time, they told us that the taxi drivers were not always scrupulous or reliable. We needed to negotiate a price ahead of time and hope that they stuck to what we agreed to pay. In other words they dropped us off in the middle of nowhere to fend for ourselves (with untrustworthy and unreliable transportation). These are just two examples. It happened time after time. Just to be clear, there are major differences between container ports and cruise ship ports. Just because a ship will fit in either place, does not mean that they are interchangeable. Container or industrial ports do not have ANY facilities. There are no ATM machines or Money Exchange counters. That means that passengers have no way of acquiring local currency. As a matter of fact, in Colombo, Sri Lanka, we had extra time on our ship organized shore excursion (mostly because the Hindu Temple we were supposed to visit was closed). So, we made an unexpected shopping stop at Pettah Bazaar. This delighted most of us, until we discovered that we couldn't buy anything because we had no local currency! Additionally, there are no Tourist Information booths at container ports. So, no information and no local maps. If you are going into town independently, you will have to pay the taxi driver in something other than their local currency and hope that they drop you off some place of interest to you. It's very difficult to plan your day without a decent local map. So, to summarize, container ports provide no local currency, no local tourist information or maps, and quite often no reliable way to get into town. On the ship, we summarized this as a lack of money, maps and mobility. Their Shore Excursions were hit or miss. Some of them were quite good, but just as many were very uninformative and very disappointing, certainly not worth the money. However, at some locations, because we were docked so far away from our destination city, you had to book an excursion or stay onboard the ship. The options for going ashore on your own were too risky or incredibly inconvenient. During this four-month cruise, we had more than 70 sea days. The activities aboard the ship were the same day after day. Very little thought or imagination went into creating the daily activities. Guest lecturers did appear now and again. A few of them were good, but not the majority. And, the topics didn't necessarily have anything to do with our cruise. We went Round the World. Surely there are lecturers out there who could have presented talks about our destinations on this cruise. One lecturer even presented erroneous information about passage through the Panama Canal. There were many people onboard (us included) who had been through the canal several times before. We all knew that she was presenting incorrect facts, which was all the buzz after her lecture. The air conditioning in our cabins was inadequate for the type of heat that we encountered. As a matter of fact, during the first weeks of the cruise, we lost air conditioning completely twice for 2 1/2 days each time. The first time was the compressor that serviced our cabin. So, a few dozen of us were without A/C for a couple of days. More importantly, we were without it for two miserable nights. The second time it went out (a week later), the entire ship was without A/C (again for two nights). Many people slept on the pool lounge chairs on the upper decks, because the rooms were stifling. Fortunately, this did not happen again. However, the A/C in our cabins we're not quite up to the task at hand. It was always a bit too warm for comfort in our cabin. Customer service was almost nonexistent. The bar staff and wait staff were excellent, even though it was obvious that they were not appreciated by management. However, reception and the shore excursion desk were not very helpful. They lacked the necessary information and authority to do their job properly. If you brought a concern to their attention, they were defensive instead of proactive. Their method of resolving a concern was to do nothing and hope it would resolve itself. During the last month of the cruise, a large meeting was held by the passengers to discuss how unhappy we were with many aspects of the cruise. It was very well attended and conducted in a very civilized manner. Management refused to attend this meeting, even though they were well aware of it and were invited to meet with us. Since they were not there to hear our concerns, a list of our major issues was compiled and a representative met with management the next day. However, we received no response to our concerns and the fact that several hundred passengers expressed dissatisfaction with many aspects of the cruise was totally ignored. That is no way to treat paying guests. During the entire cruise, we felt like we were an inconvenience. Everything was done on their schedule for the convenience of the staff, no matter how inconvenient it was for the passengers. We were just in their way. As a matter of fact, our room steward walked in on us nine times, while the Do Not Disturb sign was on our door. If she needed entry into our cabin for any reason (to change the shower curtain, to check the expiration date on the light on the life jackets or on the package of peanuts, etc.), she just came into the cabin (regardless of the Do Not Disturb sign). This shows a lack of proper training, which was a common theme on this cruise. In summary, taking this cruise was one of the worst mistakes that we have made in many years. Save yourself some major disappointment and avoid Cruise and Maritime Voyages. Read Less
Sail Date January 2017
Cruise and Maritime. MV Magellan, round the world maiden cruise, 120 nights. Sailed from Tilbury UK. I joined the Magellan, on the 5th of January 2017. I have previoulsy sailed with Holland America, and Voyages of Discovery. I ... Read More
Cruise and Maritime. MV Magellan, round the world maiden cruise, 120 nights. Sailed from Tilbury UK. I joined the Magellan, on the 5th of January 2017. I have previoulsy sailed with Holland America, and Voyages of Discovery. I Picked this one as it was my 65th year. I made many friends, I particulary enjoyed the Restarant Open seating dining at breakfast and lunchtime. In the evening a seating plan was in use. The Bistro deck also had a Buffet style arrangement. Guest Relation's put on events for single travellers which was good for me, also other social events were staged, e.g. Quiz,Dance, and Bridge sessions to name a few. A range of guest lecturers kept us entertained on a range of subjects appertaing to our cruise itinery. a Full range of excursions as you would expect, reasonably priced in my oppionion. I enjoyed the trip so much iam going on CMV MV Columbus in january. This time around I aim to undertake more ship board life. Standards were genearlly good, if you are a top of the range traveller, this style would not be for you.However it was exceptional value for your pound. Read Less
Sail Date January 2017
First of all I apologise in advance to all the Cunard lovers on here. Start with the positives (this won't take long!). It was cheap deal! House band quite good. Balconies large. Table tennis and Paddle Tennis Had ... Read More
First of all I apologise in advance to all the Cunard lovers on here. Start with the positives (this won't take long!). It was cheap deal! House band quite good. Balconies large. Table tennis and Paddle Tennis Had one nice curry in the buffet. That's it. Negatives We should have known after our recent wonderful experiences with Viking Ocean Cruises that it was going to be difficult to match. That was an understatement! 1 Embarkation was a nightmare at Southampton. We got there early as our flight got in at 9am. We sat for over two hours while all the higher categories went on. Have never seen such bad organisation in my life. 2. Decor just saps your life force. There is no warmth or wow factor. The rooms are awfully decorated. 3: sound proofing not good. You can hear next door TV. 4: Staff are the most miserable we ever encountered. No enjoyment. No smiles. No banter. Just that permanent look you usually only get from them on disembarkation day! 5: Food by far the WORST we've ever had on ships (and we have been on 26). I thought I remembered the food being ok but not great on other Cunard cruises. I was wrong!Everything (with the only exception being a risotto I had one night) has been bland, tasteless and tiny portioned. The soufles, cakes, Creme brûlées have all tasted of scrambled eggs and I just got sick of complaining so just don't order them!. I had by far the worst steak Ive ever had and my 'caramel' sponge cake didn't actually taste of anything, let alone caramel! The Maître de looked embarrassed as soon as she came near our table. 6: The whole elitist 'Englishness' of it just turns our stomachs post Brexit. As the awful English comic said 'Cunard: The Tory party with a hint of UKIP at sea'! 7: Constant hard sell of drinks just annoys! The barmen would follow you to your seat to ask you as soon as you sit down! There are many many other things that are wrong but I'm too tired to list them. Cunard need to drastically look at their business plan as they are not attracting any new blood with their dated ships. This will be our last Cunard cruise. Back to Viking and Celebrity. Nothing will ever come up to the standards that Viking have set and I'd rather pay a bit more and have a true 5 star glorious experience! Read Less
Sail Date January 2017
1. Price! 2.. The food was very good indeed and I am fussy(!) I do not eat pork products and I was supplied each night with the menu for the following day to choose and some dishes were certainly made specially. The vaiety was very ... Read More
1. Price! 2.. The food was very good indeed and I am fussy(!) I do not eat pork products and I was supplied each night with the menu for the following day to choose and some dishes were certainly made specially. The vaiety was very good. I did ask on 2 occassions for kedgeree and although they said its not normal in Britannia dining room to have specially made dishes they did it and it was great ... Cunard is of course dressier than most cruise lines. I had bought a tux specially and in a 11 day cruise there were three formal nights and I found that i enjoyed them more as went along. If you really dont like dressing up you may wish to choose another cruise line.- having been on NCL Carnival and Princess we will certainly use Cunard again at the right price. It is certainly true that having to wear a jacket on informal nights does mean that Cunard informal is on a par with formal nights on some other cruises. I enquired about booking for next year and was quoted almost 3 times what I paid for this cruise. One bugbear was the price of wine which is of course priced in USD and of course includes the 15% service charge on top so easily works out at over £10 per glass . This may explain why we and so many passengers drank water with meals . It must be possibble with duty free rules applying to provide wine at non=profiteering rates. The enlightenment activities particularly talks by Martin Bell were extremely good and on one occassion I had to sit on the steps as there were no seats in the theatre . . . Read Less
Sail Date January 2017
A ship not fit for travel especially on such a long cruise. I have disembarked early in Malta. After a disasterous first month it did not really get any better. It became a ferry for bargain hunters to fill cabins. From the Magellan ... Read More
A ship not fit for travel especially on such a long cruise. I have disembarked early in Malta. After a disasterous first month it did not really get any better. It became a ferry for bargain hunters to fill cabins. From the Magellan cough ,llness to broken AC systems that left guests sleeping on open decks, and water poring throughdecks it was the Companys treatment of passaners that made it worse.. What should have been a trip of a lifetime had become quite the opposite. I was not alone. Over 200 passengers met and voiced their complaints on board. Entetainment and the cruise director are a shadow of what to expect on even a three star ship. Just the cabin was of passable quality. Oters ad floods and fumes and moved many times. The food was of a good quality until the chef left for another vessel. The poor layout of decks means there are no comfy seating areas or places to dine alfresco. The Eros bar area is poor and totaly unaceptable in this day and age. Managemnet on board is non existant when problems arise, like water in rooms, to fumes in the AC sysyem.... problems were endless. A gastro illness was last straw for me. Read Less
Sail Date January 2017
We choose this cruise because of the 38 countries we would visit. I was disappointed by the age of the ship. It was noisy in the cabins, little sound insulation. We could hear neighbours conversations clearly, televisions and the flushing ... Read More
We choose this cruise because of the 38 countries we would visit. I was disappointed by the age of the ship. It was noisy in the cabins, little sound insulation. We could hear neighbours conversations clearly, televisions and the flushing of toilets. When the ship slowed down to dock it was unbearable, the noise woke you up approx. 1 - 2 hours prior docking and than the side thrusters started. If you where at the front then you had the terrible noise of the anchor too. There were numerous leaks of water in communal areas and cabins. The air conditioning never seemed to be regulated .I was freezing in The Sinatra, Tavernas and Show lounge. We moved 4 times. The banging and creaking of fitments in the cabins was unacceptable, and we were unable to sleep. In cabin 6023 we also had the smoke coming from the crew bar. CMV ship management tried to convince me this was not harmful as the air was filtered. Only by us being assertive did they offer to move us again. The outbreak of the chest infections was badly managed by the ship. The ships doctor/team was charging extortionate charges for treatment. The charges went into the £1000-00 of pounds. I have a nursing background and was alarmed by the lack of professional practise. My husband was sea sick and charged £90-00 for a 5 minute consultation with the doctor. The cruise company did not seem to remember that the cruise was 120 days. the entertainment/ activities were repetitive. The cruise director was unaware that we were having themed nights. The entertainments staff were always clock watching, they disappeared, after each performance. They had little interaction with the passengers. It could have been better, it was down to the organisation which the management didn't seem to get there heads around. The container ports of call were not acceptable we were on a cruise!!!! Lack of foreign currency on board. My concern is that CMV have not responded as yet to our compliants, even though we have been home for one week!Im sure that attitude has been we will forget once home. The furniture is dirty. Read Less
Sail Date January 2017
Cruise was absolutely amazing. It was awhile to embark but then again the hotels ship you out all at the same time so we all pretty much arrived at the same time. There were so many returning cruisers that the "expedited line" ... Read More
Cruise was absolutely amazing. It was awhile to embark but then again the hotels ship you out all at the same time so we all pretty much arrived at the same time. There were so many returning cruisers that the "expedited line" and the regular line were both about 45 minutes to get checked in. We chose this cruise because of the itinerary and it did not disappoint, the Great Wall of China, The Forbidden City, the Xian Warriors, Singapore, Oman, Petra in Jordan, the Acropolis in Athens, Malta, Panama Canal, Suez canal. My bucket list is much shorter now. With visiting all the cities is really showed us the world we live in and our preconceived notions were happily changed. The Amsterdam is really showing here age. There was a lot of water leaks both in the Common Areas and the Staterooms during our Pacific Ocean crossing as there were some rough sailing days. They even had to replace some of the carpet. Rumour was that there was a lot of mold floating around and this caused "ship's cough". I cannot confirm this but most of us had a cough at one time or another. After they changed the air filters in our staterooms, it seemed to get better. The décor in the staterooms is pretty old and faded but clean and spotless. The food on this journey was remarkable, I don't remember ever not having a great pick on the dinner menu. We also had themed meals based on which port we were in. The average age on this cruise was upper 70's to low 80's so the entertainment was geared to this audience. Being quite a bit younger put us at a disadvantage. Lots of classical music, show tunes and easy listening. The ships entertainment was average at best but that is true of all the cruises I have been on. There were lots of lectures on the history of the places we were visiting which was great for understanding the customs and ways at each port. There was also a location specialist who told us what to see and what to shop for and what to do and not do. This was a great help. There were ports where we were at a disadvantage as there were no maps to guide us to what we wanted to see. There were shore excursions off the boat but they were stupid expensive - ie: bus to Atomic Bomb Museum, Peace Park and lunch $119 US. We walked 2 blocks, took a tram, walked a block, visited the Museum and had lunch for $25 US each. As the mobility of a lot of the guests was limited due mostly to the age of the cruisers, the excursions are the only way they can possibly see the ports. The service on this boat was superb from the Lido Cooks and Attendants , the Dining Room Staff, the stateroom staff, front desk, librarian etc. It was great to have a library as this was a 111 day voyage but the ship should go with a digital library as well. There didn't seem to be a lot of new books on the shelves. Of great value was the coin laundry, $2 for a wash and dry was great. There were only 8 washers and 8 dryers on this ship but because most of the customers were return visitors who got free laundry it was enough. Besides the super expensive Shore Excursions , the internet was another fail. It is expensive $55 US for 100 minutes and because it is so slow, your minutes go by really fast. I believe that it should be by usage and not time. Most of my time on the internet was waiting for a page refresh or sending an email. I loved the cruise and would definitely take another world cruise but I think that I would go with another cruise line to have something to compare this to. Read Less
Sail Date January 2017
This was our third World Cruise on the Amsterdam. The embarcation ... went smoothly. There was a long line, but it moved quickly. The ship... We have always loved the Amsterdam, but I'm sorry to say, she seems to be in serious ... Read More
This was our third World Cruise on the Amsterdam. The embarcation ... went smoothly. There was a long line, but it moved quickly. The ship... We have always loved the Amsterdam, but I'm sorry to say, she seems to be in serious need of repair. We saw many leaks in public areas, including the Lido food prep area. Several cabins that flooded terribly. When this happened the crew brought big fans to dry the carpets on top, but I fear that there must be mold underneath. There were also concerns about the 17 year old HVAC units. Most passengers, including us, seemed to be sick, off and on, with sinus infections and allergies much of the 4 months. I think Amsterdam is due for dry dock after the 2018 cruise. Cabin... We were on Dolphin deck. Our room stewards scrubbed the shower every day to try and keep the mold out of the tiles around the shower. Our cabin frequently smelled of diesel fuel. Dining... The chefs and crew do a great job preparing and serving delicious meals and snacks. Entertainment and activities ... The nightime entertainment seemed to be for the older crowd. Lots of classical and show tunes, magicians and comedians. We attended only a few shows. Afternoon movies on sea days were not offered, since a private group rented the theater. The internet is slow as molasses and is very expensive. We spent $600 on internet in 4 months. Service.... The crew on the World Cruise is always the best on the seas!!! Also, the Fillipino and Indonesian crew shos were outstanding. Ports and Shore Excursions... The ports were great! We took Shore Excursions in most ports. They were very expensive, but most guides were excellent. We plan to continue cruising, but sadly will not cruise on the Amsterdam again. We plan to travel on the newer ships that hopefully, will have fewer maintenance issues. Read Less
Sail Date January 2017
Had a wonderful trip on the Grand World Cruise. Our first world cruise. It was a wonderful opportunity to visit many places on our bucket list. Loved the ports and visiting different countries but too much down time for me. Too many sea ... Read More
Had a wonderful trip on the Grand World Cruise. Our first world cruise. It was a wonderful opportunity to visit many places on our bucket list. Loved the ports and visiting different countries but too much down time for me. Too many sea days with little to do unless you like dancing and bridge. Spent lots of time at the gym and library, excellent library. Shore excursions were well done for the most part and most of the guides were excellent with information about their countries. The lectures were very interesting and really enjoyed the culinary arts center. The entertainment was the best we have ever had at sea can not say enough about these talented young people. . Ship needs a little TLC. There were problem with flooding and leaking through out the ship. The food was good and the service exceptional.Great crew, great captain, met many wonderful people but would probably not do another world cruise. Read Less
Sail Date January 2017
Had to cancel our World cruise in August due to unexpected ill health. End of November all was ok but not able to rebook as no vacancies. Found this cruise and they had unsold cabins, decided to try them. Balcony cabins available but they ... Read More
Had to cancel our World cruise in August due to unexpected ill health. End of November all was ok but not able to rebook as no vacancies. Found this cruise and they had unsold cabins, decided to try them. Balcony cabins available but they allow smoking on them which we did not like. There was available a terrace cabin so after talking directly with Head Office were reassured it was one of their new cabins. So booked in December. Embarkation went fine. and we were shown to our cabin. Not what we were used to, but very basic. Still we made the best of it. Went to main dining room first night glad we were in the small side room as restaurant very noise. Nice people but told them we liked to eat in buffet more flexible. Joined them on formal nights. Liked Buffet very much small and quiet. Food very good and very varied. Staff very friendly. Ship is old and maintenance went on daily. sometimes very annoying. On the whole enjoyed the cruise but only because of the friendly people on board. The organisation was dreadful. Ran out of things, New digital TVs which did not work till nearly home. Silly things but very annoying. never had this on any other cruise line. Read Less
Sail Date January 2017

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