Guest service was not great, I called three times the day we arrived on the boat to let them know that there were four people in our room and the room was only set up for three. They didn't come until 9:30 that night. Since then it's been a downhill struggle. By the second day our room was out of toilet paper. In the morning I called and asked for more toilet paper to be brought, we came back to ...
Bathrooms -Well let’s just say for women not enough for us, the waiting game to see if ten people in-line for two- three stalls ??? Hope your bladder is strong ( just saying) The men’s bathroom well one stall if lucky two stalls you hit the jackpot the automatic doors stay open when the men are urinating just might not have door at all. The food you have got to be kidding same food on different ...
Just got off the Carnival Horizon april 2024. I have been on other Carnival cruises in the past and this was a shock. Carnival is not a cruise ship, it is drunken party boat. The atmosphere on the ship makes you wonder if some of the passengers had ever been taught manners. Carnival has cut so many corners that they have gone down hill fast. The ship is not kept clean. Walking around you see more ...
Dining - When I booked the cruise, I had selected "Anytime Dining" but was actually assigned an 8:15 pm reservation for each night of the cruise. I didn't realize my dining reservation had changed until I went to one of the dining rooms and was told I had to come back at 8:15 pm because that is what is printed on the Sail and Sign Card. AT first, I thought I had made an error in booking and blew ...
I’ll start this review by saying I am a very experienced cruiser with status on Disney, Royal and Carnival and this was my first and probably last Celebrity cruise for a while.
Starting on a positive note with pros - the interior of the ship was redone during COVID so the rooms are very pretty. We went during a peak week so we did 2 ocean view cabins on the third deck and they were very ...
our 21st cruise. 7th on Celebrity going back to the Century. Sadly our cruising days are over. We booked late so got an inside room on deck 2. It was dirty, missing towels and Kleenex unit our 2nd day. There was no Captain Club welcome, nothing. The ship is worn. How is it a 23 year old ship is still sailing when the beautiful Century got scraped years ago? We easily got into anytime dining at ...
We were on Celebrity summit April 1st cruise, we lost power one day, we lost water. One day, we couldn't stop at one of the ports, our internet was bad, and I reached out to them seeing if we could get some sort of compensation or refund and they said no.
I'm kind of confused because I would think since we couldn't stop at one of our ports we should get a refund on the port charge and we they ...
The Epic is by far the worst ship in the Norwegian line. This cruise it was loaded down with about 4300 passengers. I was totally incapable of accommodating this number of passengers. The lines were endless and everywhere. A number of things did not work. Average wait time for a drink on the pool deck 20 minutes. Finding a chair impossible. Finding a seat in the buffet, almost impossible. ...
This was the absolute worst cruise I have ever experienced. The rooms on the Epic were shabby and smelly. The food options were horrible. The staff members were rude, entertainment options were all substandard. The staff working at the Garden Cafe and horrible parents allowed their children to play in the buffet food. Adults were filling their personal water bottles at the public water fountain ...
This was our first Norwegian Cruise. The smoking section is located in the middle of the ship next to the children’s pool, the buffet entrance, and the walkway to get around outside. You smell second hand smoke on the upper and lower decks around it. The casino is also smokey and located near the food areas and entrances to stores and restaurants. If you have a family, or just can’t stand second ...