1. bathtub is mouldy, toilet smells like dirty public toilet. Made compliants but no improvement.
2. Everything on the ship aren’t being maintained and very dated, e.g. Pantry water tab (to wash hands) not working, not just one of them but every single one.
3. Staff need a lot more training, the worst customer service I have ever experienced on a cruise ship. E.g. in the Pantry, one of the ...
The Sydney destination was what initially appealed, that and the no Children issue.
The numerous restaurants was also a good idea, and also free WiFi.
The restaurants worked out extremely well, we had our favourites which were the Wake, Razzle Dazzle and Pink Argave. All served extremely well cooked meals and a reasonable range of Menu's.
The entertainment on the other hand was a ...
We chose Viking based on cruise ratings and have sailed on over 30 ocean cruises. Our review benchmark used 2019 sailings on HAL and Regent. The Star passenger areas are in good shape for the ship's age. However the ship is small and suffers from excessive pitch and heave in the typical Pacific 6 to 9 foot swells as compared to larger ships such as the HAL Westerdam, which we took on a nearly ...
This was a great cruise, and the sea days were filled with as much activity as you wanted. However, the included excursions in Hawaii were not good. They were poor choices of places to visit, and the trip to Pearl Harbor was too short. You had to rush through the exhibits and this should have been the only thing scheduled for the day. There were also hidden charges at Pearl Harbor that we were ...
The ship appearance, crew attitude, pianist performance were great. The theater we visited once. There were long lines to get in.
We were not too impressed with the variety of food in the cafeteria (World cafe). They also did not extend lunch beyond 2:30 on port days, so you missed the main lunch then. The hamburger counter had to be used instead if you took an excursion.
The included ...
I love sea days. This cruise had 20. We went to tropical paradise places I could never had dreamed possible. Viking has absolutely the best service I have ever enjoyed on a ship. Happy, friendly and exceedingly helpful staff everywhere.
Viking should not be anyone’s first cruise. You need to experience the others to really appreciate the difference. Twice a day cabin service, fresh water and ...
To be honest, 14 days would have been plenty enough aboard this ship. Also, my first time sailing with RC, I can tell you beforehand I'm extremely satisfied and booked another RC cruise with a shorter duration,
Getting on in Honolulu was easy enough, they had me apply for NZ and AUS visa on my phone in the cruise terminal before boarding, they informed me that I would need to disembark without ...
We chose this cruise to get us back to our home port, without the need for a long flight at the end. We had commenced a Panama trip in April on the Island Princess, unfortunately, we were medically evacuated after day one. The trip on the Majestic was a last-minute booking to make up for our missed holiday. The ship was the biggest we have cruised on and although very well laid out we would still ...
This was our 5th Royal Caribbean cruise and first on Quantum. We chose ship due to North Star, bumper cars and itinerary etc BUT North Star was broken and inoperative entire cruise and out of the 4 stops we only stopped at 2 due to Cyclone Lola. Cyclone Lola was known to the “sailing/cruise experts” however we were not told until after boarding. North Star not working and bumper cars were open 3-4 ...
I chose this cruise for 2 reasons firstly I wanted to go to Hawaii and shop and cruise back to avoid excess luggage charges from all my purchases, and secondly I wanted the package deal that included the flights hotel stay pre cruise and for the right price of course, I found what I wanted with cruise away, can highly recommend them. Anyway our first 3 cruises were with RC, and only started ...