I would like to give ZERO star, but I can't. MSC is a low, low, low quality cruise. If you like good food, avoid it. The meals offered are POOR and quality not so good. Staff if not well trained (specially customer service). The "juices" offered during breakfast time aren't juice: it is like a water with something with a horrible taste. This is my 7th cruise and the worst that I ever been. Even ...
Ship wasn’t ready to sail.
Customer service was horrible!
Not enough seating in Eatery and Arena.
Most show in Arena were rock music, sound was too loud for ears, could damage hearing in long periods of time.
Huge ship, but felt so crowded.
No quiet public area, except Dome which didn’t open till our second half cruise starting 4/8/2024.
Bed and pillows were comfy, nights were ...
Horror Cruise! Norwengian is no longer Norwengian! Since COVID, NCL cruises have deteriorated in an inexplicable way. We are on board the Dawn crossing from Africa to Europe. An outbreak of gastroenteritis on board. Hundreds with diarrhea, including crew. The same ship, on the last cruise before this one, had already been quarantined on the Mauritius Coast with cholera suspected. It seems they ...
The ship is very poor and needs a full refit. Lots of toilets out of order, hazard tape on floor, viruses on board. Main dining room up selling of food now if you want quality. Long wait for tables in evening. The buffet areas close when they want them to, mainly roast chicken diner and curry both lunch and evening meal, choice of food is very poor. The headliners team do provide good shows but ...
Having had a wonderful experience on Iona 18 months ago we wanted to check out Arvia going to the Caribbean. The experience started badly when we found out we were flying with Maleth Aero - an airline I have never heard of and if I had known this was the airline, it would have certainly put me off booking. The eight hour flight had no in flight entertainment or any duty free service. The ...
This cruise is absolutely awful!! The food is terrible in all the restaurants including the specialty restaurants. The lady who is the cruise director is awful!! There is absolutely no entertainment!! Back to the food. They serve the same food in the buffet for lunch and dinner, everyday for 10 days!! Just awful!! Our suite was super comfy, but even the signature lounge had hardly any snacks and ...
Our Island Princess Cruise was scheduled with an itinerary from Dubai to the Red Sea / Suez Canal to the Greek Islands to Italy. Due to world events, Princess deleted the itinerary and substituted a new segment from Cape Town to Rome through the eastern Mediterranean.
This was our 45th wedding anniversary trip and we had targeted the Greek Isles as a bucket list item to check-off. Princess ...
The only thing to say about the entertainment was that it was loud. We listened to tne full thud of it most nights in our cabin
We complained to the Dining Manager Tony ( from Croatia). Twice we told him and twice he did nothing at all. Hence the low rating
The food choice was good but with tne exception of tne street food was of a low quality. I’m not sure why I should pay extra to ...
I have sailed with MSC in 4 different ships in the past, Splendida, Poesia, Euribia (the best so far) and lastly World Europa which was a huge shock!
I don't even know where to begin on how awful the whole experience on this ship was. The staff was so unfriendly and always angry with everyone (guests and their own colleagues) there are a few exceptions of course but these were hard to find ...
We were staying in cabin on the 11th floor with infinity ocean view boarded at Palmero with fantastica experience.
Issue 1: They do not clean you window. We were stuck with a dirty window for 5 days without anyone cleaning. When you complaint the room attendant say she promise they will clean on the next day. When next day comes they do not clean them. The window is dirty from them cleaning ...