First cruise. Not too bad, but not outstanding. The absolute highlight onboard is the staff. All staff are extremely hard working, polite and professional. This is from the cleaners to the entertainers. People like the cruise director are fun and don't mind being silly to get a laugh from passengers.
Being our first cruise, we were a little overwhelmed on boarding and there are no clear ...
What a beautiful ship, with top class chefs & customer service second to none. The choice and quality of food in the different restaurants was amazing. Our cabin was very comfortable and clean. However what ruined our holiday was renovation works on the decks for 11/19 of our holiday days. Outside areas were closed, there was distracting noise, workmen moving around the boat, dust and dirt, ...
We wanted to experience something different on a cruise and the price was great and with all the hype of Virgin Voyages on TV we decided to try this cruise.
First impressions of the ship as we boarded was a fresh ship and happy staff.
Arriving to our room we found a spacious XL Sea Terrace room like no other that we have experienced on any other cruise ship in a good way, with a separate ...
It was our 30th wedding anniversary so wanted to do something special. So decided on our first visit to Australia and New Zealand.
The ship and cabins are beautiful splash out and go as a rock star if you can. The staff truly seem to be the happiest friendliest crew we have ever sailed with. I would have given 5 stars but personally feel the food lets the ship down. The wake is beautiful but ...
The suite was superb, the deck, massive. Aft cabin. Quite a bit of noise from the wash behind but I expected that. Cabin staff were superb, cannot fault them. With the suite came perks. Fruit bowls, snack trays and these were unnexpected. Large packets of chips and peanuts and chocolates. These went to our cabin staff so they were enjoying that. The bed was like sleeping on a cloud - just ...
Having being one of the few that was lucky enough to get the cruise on Velocity Points, we were looking forward to seeing what this Cruise Line offered compared to others.
The ship itself is absolutely beautiful. The layout of the ship is completely different, I think due to the fact that there is no main dining room and there is also no central broadwalk. The entertainment areas are a lot ...
My review of our Resilient Lady sailing from Feb 22-27.
We had an absolute blast on this ship! Almost everything was top-notch, from the ship itself to the food to the cabin to the staff. The staff (ranging from stewards to Happenings cast to servers in the restaurants and Galley) were all delightful, energetic, and seemed genuinely happy to be there. I loved all the cool design elements in the ...
I am very, very thrilled that the bathroom configuration of the XL Sea Terrace is like that of a hotel room. The cabin is also large (very big indeed for a solo traveller). Finally, a hotel room on a cruise ship!
I am too lazy to make bookings for restaurants; but apparently if you don't book before you sail, the few restaurants that require booking are filled up already. I only managed to get ...
Overall, this was a really good cruise. The ship is clean and new, staff friendly and cabin welcoming. My main concern was the specialty dining … most options on the menu weren’t what I would consider appetising. In many instances, there was only one item on each section (starters, mains, etc) that I was able to actually think sounded ‘yummy’. The exception was Pink Agave, what a great meal!! We ...
Warning, if you are one of the “IheartHAL” clan and constantly excusing any service issues to protect your diminishing loyalty benefits , please don't read on. You wont like it!
Like to share a recent experience on HAL Koningsdam. For balance we are in our early sixties, well travelled and cruised ( 30 plus sailings) but first time on HAL.
We wanted to visit South Pacific and unlike most ...