RC employees are most likely to assure you fall in love with their customer service. You may not love the ship; Enchantment of the Seas but, you'll definitely have the most memorable moments of how each of the staff members are extremely detail oriented & know how to multi task all while catering to your needs & wants. Wahyu was a gem as he remembered my entire family drink orders & personal ...
Embarking on our first-ever cruise with Virgin Voyages aboard the Resilient Lady, my expectations were high, but what I experienced exceeded even those lofty standards. Let me start by saying, "WOW!" Virgin Voyages has set a new benchmark for cruising, and I can't help but sing its praises.
1. Email Communication: From the moment we booked our cruise, Virgin Voyages impressed us with timely and ...
We’ve never enjoyed a cruise so much before!
Good points
It starts with the ship’s modest size with only a few hundred passengers. We arrived at the port at 1:30 and were in our cabin 15 minutes later. We got one of the new midship cabins and were impressed by its roomy bathroom, especially the shower.
The food was surprisingly good - much better than at a couple of fancy Tahitian ...
The Paul Gauguin is a smaller cruise ship which enables it to go places where the large vessels can't.
Although it is nearly 40 years old a major refurb in 2021 was done well and has since been maintained so the ship overall, cabins and public areas present very well.
The scenery is spectacular particularly viewed from the pool deck with Pina Colada in hand.
Staff are well trained apart ...
We have been on many cruises and by far, this has Been our best experience. We cannot find any fault or need for improvement.
From boarding the ship visiting ports and the onboard facilities it was smooth sailing.The friendly staff seemed to really enjoy their positions and very helpful at all times. The ship has exceeded all expectations.
Excellent choice of restaurants, fitness and onboard ...
I had heard great things about the new Ship and have always been an admirer of the amazing things that Richard Branson has achieved in his life. I read his books years ago and loved them, so it made complete sense to me to book a cruise with Virgin Voyages.
The standout for me is the amazing crew, so happy ( a testament to having a great boss and working conditions) and helpful at all times. ...
Resilitent Lady is our best cruise ship we have been! Loved the food and people and service! Will cruise again recommend to our family and friends. We enjoyed all the restaurants! Hot pools were nice! Gym was good as well. Our cabin was nice but surprised they didn't give us sheets!!!! I was surprised about that!?
Oh well this is our first cruise on one of the Virgin cruise line! We have ...
We choose the cruise because of the Virgin name and reputation.
We booked it and received a good deal, including a bar tab.
There was a great variety of Restaurants and healthy eateries, we felt that we were not eating the same food over and over again.
We enjoyed the shows, we didn't spend much time in the cabin with all the things to do.
The gyms and exercise classes are great, ...
Embarking on a journey aboard the Resilient Lady from Sydney to Auckland this March 2024 has redefined our expectations of cruise vacations, thanks to the extraordinary efforts of our Rockstar Agent, Gavin. Each day was a testament to Gavin's unparalleled commitment to guest satisfaction, distinguishing this trip as the pinnacle of our extensive cruising experiences, which includes previous ...
I was nervous that the Norwegian Spirit wouldn’t be as nice an experience as Celebrity’s Equinox but it actually exceeded my expectations. Wonderful staff and service. Excellent food. Lots of fun entertainment and activities offered. Great basic drink package that included everything from martinis to Irish coffee, pina coladas and Coronas. The ship was smaller than the Equinox but nicely updated ...