South America Cruise Reviews

This South Atlantic crossing disembarked at Rio De Janeiro, Brazil. Most guests from US, Canada and Australia had endured the nightmare of obtaining the Brazilian visitor visa prior to the cruise. At the last moment the Brazil government postponed the visa requirement due to the mishandling of VFS Global, the Brazil government visa application agent. This was the most talked about topic amongst ...

This is our 2nd Azamara in 2 months. Previous Onward Med. Was exactly the same food experience. In Windows Cafe very ordinary buffet type food offering. Unappetizing display with partly full serving dishes in reach until empty when replaced by the full one behind out of reach . Resembling a school canteen. Discovery main restaurant has very well organised impeccable service by numerous ...

We were excited but apprehensive. We had decided not to sail the Symphony again because of the age of the ship and the HVAC issues. Given that this was a newer ship we decided to take the Jan 5 Caribbean cruise as we truly missed sailing on Crystal (had gone on over 35 segments). The positives: Rooms have been nicely redone and we paid up for the Sapphire suite which was spacious, well ...

Before I get into details and such, we would like to state that we enjoyed the cruise immensely. Most of my critical comments are in the area of food and human factors, which are subjective. We have another cruise scheduled for next January on Explora II. (Overall, 4 Stars). We still think that Regent is a far superior brand to Explora, but it’s still nice to have a choice. Embarkation. ...

This was our first cruise post lockdown, and we were keen to try this new line as our old favourite, Crystal, went bankrupt. Goal to compare Explora with past experiences on Regent and Silversea, and with “new Crystal” (upcoming). We were not disappointed and would definitely sail with them again, but there were a couple of significant areas where we need them to improve if they want to be at ...

Going to Antarctica is a once in a lifetime adventure. Atlas Ocean Voyages did a great job making this a trip to remember. The ship staff was friendly and helpful. The cruise director, Marla, was unbelievable. By the second day she knew very one's name. She was especially engaged with the solo passengers making sure they were staying involved. She even hosted a table with solo passengers for ...

The Sapphire Princess is in very good shape for an “older” ship. Sure, there were some stains on carpets and chips on tile, but on a whole I was very impressed. We enjoyed the fact that this Princess ship still maintains a full wide wrap-around Promenade deck (with only the need to go up and down a flight at the bow.) Embarkation: the worst ever. Princess was not prepared for this, although ...

My wife and I cruised on the Diana to Antartica over New Years. The pre cruise customer service was terrible. Trying to get basic information was a real challenge. Once on the ship, customer service as excellent. The staff was very attentive.The cabin was very spacious. The food offerings were adequate. The odds of getting Covid is high, as we did. We elected to declare our covid condition ...

The ship was nice, but starting to show its age. Upholstery on the chairs in the dining rooms are starting to crack, the leather parts. The chairs in the Sonesta dining rooms, and many places elsewhere on the ship were so deep in the seat that they were not comfortable to sit on without asking for a pillow for support. Stateroom were nice and well appointed, but also starting to show wear. ...

This is the Dr. Jekyll & Mr. Hyde of luxury cruise ships! One of the worst examples of pre-cruise communication for the weeks leading up to the cruise. A Specialist (name redacted upon request from CruiseCritic) with Guest Services out of Ft Lauderdale, FL was our point person but he was MIA (not Miami but missing in action) with most replies to emails or short and curt. Almost like he didn't like ...