I will start by acknowledging that most of the issues we experienced would not have occurred if I was traveling solo or with just my wife. But traveling with our five children, ages 6-21, caused many issues.
Overall, while the staff was mostly very friendly, they seemed to be inexperienced and/or undertrained. This was apparent right away during embarkation when they didn't want to let us on ...
We cruise often and have mainly stayed with Norwegian so we have achieved some status that adds a few perks. This was an amazing itinerary mainly to see Antarctica and that did not disappoint. It should be on everyone's bucket list.
The good -
We like the size of the Star. Not a mega ship, holding about 2500 passengers.
The staff was friendly and helpful without exception.
The ...
Supposedly a premium company, the ship is too old, the furnitures are damaged, rusty paints on canine’s balcony, average food, savings have been made everywhere and it transpires on the ship, on the equipments and on the service.
For that particular cruise selling the magical Chilean Fjords and Cap Horn is just a lie. You go around the fjords by night and never see anything impressive just ...
I’m honestly surprised by the strong reviews here.
I found the service, food, and drink to all be extremely lacking. I've been on 20+ cruises in my life, and the service on this ship was the absolute worst. In particular, if you are someone with food allergies or sensitivities, I really recommend you do not go on this ship.
That isn’t to say that there aren’t some positives - mainly the ...
We chose this cruise because it was going to Antarctica at the time that suited us. We have sailed Regent before and had good reviews of Oceania. How wrong we were. This cruise was awful from boarding queues to the end. Oceania at minimum misrepresented this cruise and at worst, outright lied about the ship's amenities. Let's start...
Boarding
Disorganization was so awful in Lima that ...
Departure was delayed by three and half an hours without any communication even to their own crew members who started sailing away party on deck already but have to cancel it. Captain didn’t apologize for the delay instead just say that is out of our control because the supply loading was slow. C
First port of call at Cabo San Lucas arrived at 1:30pm but the tender didn’t start transfer ...
We are long time cruisers and have cruised the Southern Caribbean before. On embarkation day, we (along with hundreds of other people) are told that our typical drink package no longer includes the vodka we prefer. So, we start off the cruise frustrated and angry that our October 14 days cruise included our favorite and our December cruise did not (without any advance warning). Ate at Sushi on ...
This was my 17th cruise, 5 on Celebrity and 2 on the Silhouette. By far the most disappointing cruise experience ever. Celebrity has always been a cut above the rest, but not on this cruise. The food, entertainment and treatment from the staff was very disappointing. Food in the buffet was repetitive and sometimes unrecognizable. No buffet carving board and reduced stations at dinner time? Basic ...
Going on a Panama Canal cruise from Miami to Lima Peru was on our bucket list. The itinerary was terrific. The boat is old and needs renovation to to bottom. Unfortunately, we are on this tub again in June from Lisbon to Oslo for 23 days. The scheduled renovations will only touch the Penthouses and common areas, not the balcony staterooms. We were lied to about this from several sources onboard. ...
Chose this ship for the small boat experience and unique ports that were promised. Out of the 4 stops 2 were cancelled and we sat anchored for 24 hours at canal inlet instead of one of our ports.
A casino was still advertised on the ship's website at the time we booked but when boarded found out it was pule 3 years ago during the retro-fit. I will say the stateroom and food were excellent.
I ...