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2,369 South America Cruise Reviews

This is not your usual 'holiday', so if you want lazy days, taking it easy or even quiet solitude, do not book this cruise. However if you want to feel like an explorer, dont mind being up and off early in the morning, love ... Read More
This is not your usual 'holiday', so if you want lazy days, taking it easy or even quiet solitude, do not book this cruise. However if you want to feel like an explorer, dont mind being up and off early in the morning, love wildlife and remote places, this is the experience for you. Everything is meticulously well organised, and works like clockwork with great success but you are not organised or bound up, so its up to you what you take part in. We were up for everything and wow! what an experience! This is a small ship so dont expect shows and grand entertainment, but if your focus is wildlife you'll be in bed by 10pm like most of us were, ready to go again in the morning. The standards in the transportation, safety, dining, guides, were everything you would expect on a cruise and more. Small details added so much more, drinks of any sort, and snacks awaited our every return to the ship, on deck as we shed our life jackets, wet suits and personal belongings. Naturalists would provide so much information to enhance visits ashore and there was always enough time to watch those albatross feel the wind beneath their wings and take off, or watch the pelican dive on the fish the penguin had taken the time to corral in the bay. Food on board was plentiful and of a good international choice. Especially impressed with the lunchtime barbecue I could write a book, a review is not going to do this experience justice! Read Less
Sail Date September 2016
We are not experienced cruisers, and were a bit apprehensive, but we were very pleased. We found that this was the best value and the right length. The ship was very small, just 98 passengers, but very steady. The itinerary was kept to a ... Read More
We are not experienced cruisers, and were a bit apprehensive, but we were very pleased. We found that this was the best value and the right length. The ship was very small, just 98 passengers, but very steady. The itinerary was kept to a tee and there were many options. I enjoyed the snorkeling, especially when sea lions would swim right up me and then turn at the last second. The sea turtles were very graceful and there were many colorful fish. The water was a bit cold. If you are sensitive to temperature you should consider bringing a full wet suit with hood. I brought a new camera and a GoPro type waterproof camera and I'm glad I did. Tip: practice with the GoPro and get the angle right so you don't miss the important part of the scene. The guides were amazing and quite knowledgeable. We learned a great deal about the local flora and fauna and the geology of the islands. We also planted two trees each (optional), and enjoyed the Charles Darwin Research Center, although the more open areas of a local "ranch" were more natural. At the ranch we also were treated to some local music and dances. There were some walks that were a bit uneven (lava) but never strenuous (although I am a 70 year old runner). We only encountered other tourists on one island and the town of Santa Cruz. The nights were dark and the stars were amazing, when it was not cloudy. It was an international group of passengers, which made for interesting conversations. The food was varied and plentiful and the bed was comfortable and the room quiet. There were a few children, but I'm not sure they appreciated the trip as much as the adults. Our only problem was with American Airlines, but that is another review. Read Less
Sail Date August 2016
Cruise of a lifetime! We boarded the ship outside of Iquitos via speedboats, which was a blast. The ship is lovely, the rooms are quite nice, bathroom much bigger than most cruise lines, and the balcony! Well, we didn't spend ... Read More
Cruise of a lifetime! We boarded the ship outside of Iquitos via speedboats, which was a blast. The ship is lovely, the rooms are quite nice, bathroom much bigger than most cruise lines, and the balcony! Well, we didn't spend much time on out balcony since we were so busy with the activities, and the common areas are so nice. The bar/lounge/open air dining and 4th floor observation deck is great for watching the pink river dolphins playing along side the ship. Vicente is an excellent bar tender, and always made sure to put out good snacks. Excursions - well, we stuck with Segundo, our naturalist, and Jorge the best boat driver in the Amazon. Both were excellent spotters of wild life, and Segundo had great stories. On the morning that everyone opted for kayaking, my husband & I stayed on the speed boat for a private wild life tour - amazing! Segundo is a knowledgeable and fun person, and he is as good with plants as he was with the birds and other creatures living in the Amazon. The village visit was fun with the children, they are adorable, and very curious. The only stop we made that was not of interest to us was the rum distillery, however we did meet the world's most friendly dog. Food - well, unfortunately I gain a little bit of weight because I couldn't stop eating. Everything is fresh and prepared so well, thank you Chefs Edilberto and Rafael. The servers Milton & Fredy were so nice and graciously greeted us when we arrived in the dining room. Room stewards Elvis and Amalier were fantastic, my hiking boots have never been so clean. And that brings me to Freddy, our expedition leader - he kept us on schedule, went to great lengths to deal with a flight delay to keep us on track for our trip extension, and is genuinely a nice person and excellent photographer. We were celebrating our 10th anniversary on this cruise and were surprised with a cake & singing. Each member of the crew came by to personally extend their congrats, and it felt far more like dear old friends than people we had met days before. On the last night of the cruise we were treated to the house band, Chunky Monkeys - honestly, they are better than some professional bands I've paid money to see. They went all out for the farewell, and we all appreciated it greatly. This crew works so hard, and have really made a trip of a life time for us. Read Less
Sail Date July 2016
My husband and I have had a visit to the Galapagos on our bucket list for a long time. Nearly two years ago, we decided to book the 10 day package to the Galapagos on Celebrity Xpedition. We really wanted to find a less expensive option so ... Read More
My husband and I have had a visit to the Galapagos on our bucket list for a long time. Nearly two years ago, we decided to book the 10 day package to the Galapagos on Celebrity Xpedition. We really wanted to find a less expensive option so over the time since we booked out cruise, we kept looking at alternatives. Every time we saw an option that was less than what we were paying and compared it, we realized how good the Celebrity package was. But actually we didn't even begin to know how good it was until we actually experienced it. We flew from Florida to Quito, the capital of Ecuador. We were met there by the Celebrity representative and transferred to the JW Marriott in Quito for two nights. While we were in Quito all over food, tours and transfers were included. The next morning we met our tour guides in the lobby, along with others in our group. We had an all day tour of the city and a trip to equator where we experienced several natural phenomena that only occurs in this location. This was a really fun experience. That Evening we were transported to a lovely restaurant where we got to interact with others in our group and an opportunity to get to know them better. The next day we were transported from Quito to Baltra in the Galapagos by a very comfortable flight chartered by Celebrity. In Baltra our cruise ship, the Xpedition was only minutes away by bus and then by Kodiak boats. And then the fun had just begun. It was an all inclusive package. That meant that everything is included..all our food (filet mignon or lobster every night if that's what you wanted), all our alcoholic beverages, all gratuities...totally everything. It was fabulous, both on board and on our twice daily excursions to visit the islands. We were so well looked after, and the wildlife was incredible. All of our guides were certified naturalists, who all were incredibly knowledgeable. Because we were on the Xpedition for a full seven days we got to visit some of the further away islands where the smaller boats or shorter cruises don't get to visit. I'd have to write a book to tell you about all the amazing things that we did and saw on the islands. Since this is just a review, I'll just encourage anyone thinking about the Galapagos to go and do it, and do it on Celebrity Cruises. It truly is an experience of a life time. Read Less
Sail Date June 2016
Our cruise was the "Western Itinerary" (Voyage 8618). Let me start by praising the expedition team and their leader. We rated them a "10" in every respect. Very knowledgeable, friendly, and patient. The variety of ... Read More
Our cruise was the "Western Itinerary" (Voyage 8618). Let me start by praising the expedition team and their leader. We rated them a "10" in every respect. Very knowledgeable, friendly, and patient. The variety of shore excursions could not have been better. Previous reviewers mention problems communicating with the Ecuadorean crew. This was not our experience at all. I told them upon boarding that I could not eat cilantro. It did not appear that the dining staff made any effort to accommodate me, although they were able to point out which dishes on the menu contained cilantro. Some of the stews looked delicious - I wish I had been offered a cilantro-free serving of the lamb stew. Frankly, I only have one real complaint about the ship: on arrival, a handout in our cabin advised us of the internet fees (steep). We decided to do without. However, on day 5, some of the other passengers we met told us they were getting the internet for free! I asked at reception and was told that since we were in a deluxe veranda cabin (420), we were entitled to free internet for the entire cruise! Thanks a lot for not telling us on day 1! Also, one pre-cruise note. On the night prior to the cruise, Silversea includes a late afternoon 2-hour tour of Quito. We wanted to spend a day touring outside of Quito so, before leaving home, I used the contact form on Silversea's website to ask what time we had to be back at the hotel for this tour. No reply. Two weeks later, I asked again, using their contact form. Again, no reply. I posted a note on social media. This time, Silversea replied with a phone number for me to call. I called, a computer answered and put me on hold. After a long wait, I hung up. We had to book a half-day tour due to the uncertainty of returning to the hotel in time for the Silversea tour. In hindsight (things always look better there), we should have booked a full-day tour and just skipped the Silversea offering entirely. Read Less
Sail Date April 2016
We just got back from the Galapagos with Silversea and had an amazing time. It exceeded our expectations which were very high. I read many of the reviews on CC before the trip who were not happy with the service on the ship, our ... Read More
We just got back from the Galapagos with Silversea and had an amazing time. It exceeded our expectations which were very high. I read many of the reviews on CC before the trip who were not happy with the service on the ship, our experience was quite the contrary. The service was first class and we felt pampered and appreciated at all times. I cannot think of any issues we had on the trip. The food was amazing! Ever meal topped the previous one and our executive chef on board even gave us many of the recipes. We had one person who had a gluten free diet and they baked us gluten free bread every night for dinner that was hot and tasty. If you always wanted to go to the Galapagos I could not see a better way to experience it then the Silver Galapagos. The expedition cruise may not be for everyone though. We absolutely loved it, but you do get up every day for ~6:30-7am breakfast and then go on 3-4 excursions per day. We hiked on volcanic mountains, snorkeled, kayaked, went on Zodiak rides for wildlife, played with sea lions, turtles, penguins, blue footed boobies and so much more. We would typically do 1-2 excursions in the morning, come back for a nice lunch on the deck with wine of course and then 1-2 excursions in the afternoon. After a great dinner we would retire before 1pm as we were beat. You don't have to do every excursion but to me that is what this trip is all about. Many days you have multiple options on what to do. We met so many nice people from around he world. These expedition cruises are more active and thus attract a younger crowd than normal for SS, most people in late 50's or 60s probably. The rooms are smaller on these ships but very nice. We really spent very little time in the room except to sleep. You don't need to upgrade the room unless you really just want a ton of space, the standard room will work just fine. we were in cabin 345. We continued on with Silversea to Machu Picchu an the "grande" version of their 4 day extension. It is definitely worth it. The hotels we stayed in were over the top and being in the in the sancuary hotel less than 100 feet from Machu Picchu was amazing. The food in Peru was awesome and almost everything was included even the wine with SS. The HB train was a great experience partying on the way to MP. The only issue on this post cruise excursion was we basically lost 1 day travelling from Galapagos to Lima. Their is only one flight out at 12:45pm and with connection you don't get to your Lima hotel until after 9PM. This was our 3rd cruise on SS and our first expedition cruise and our 9th cruise overall. I can recommend this cruise without reservation as long as you want to be active and see the sites in the Galapagos. The service and food exceeded our expectations . Read Less
Sail Date April 2016
I wanted just to get away and see something that I hadn't seen before. We did a pre-cruise to Machu Picchu and it was awesome! On board the ship was small and intimate. There was a variety of dining areas that were included in the ... Read More
I wanted just to get away and see something that I hadn't seen before. We did a pre-cruise to Machu Picchu and it was awesome! On board the ship was small and intimate. There was a variety of dining areas that were included in the price, Italian, Chinese etc. The Red Ginger (Chinese ) was the best. Had a lovely coffee bar. We had been up graded to a penthouse suite which was great except came with a butler, therefore extra gratuities. On the whole it was nice and roomy, good size closet and cupboards, nice sized balcony. We travelled through the Panama Canal, great. Stopped At Honduras, Cape Canveral, Miami then NYC---which was an over night, so we went and saw Matilda on Broadway, lovely. The service on the ship was fantastic. All polite and helpful. The entertainment was OK. Lecturers were great---lot of info for next port of call. Good excursions. Great cruise! I travelled with my sister for the first time. She is a bit younger and was therefore more energetic than me ( I have back issues). I would definitely travel with Oceania again---I like the size of their ships. You get to know more people and can arrange dinners or outings with them. Read Less
Sail Date April 2016
We liked the ports and also we sailed into San Francisco. It was close to home and didn't have to fly but only one way. We flew into Santiago the day Of the cruise, didn't have to one of a wait to board. Never will we do this ... Read More
We liked the ports and also we sailed into San Francisco. It was close to home and didn't have to fly but only one way. We flew into Santiago the day Of the cruise, didn't have to one of a wait to board. Never will we do this again, it's to stressful. As we have always gone in at least 2 days before. Ship was clean, but needs to be in dry dock for lots of work. We were in cabin 8062, but had to change because of the terrible noise and banging.(3 nights) We moved to cabin 9024 where for 3 days the air conditioning didn't work. But when it was fixed it worked great. There were others that had to change there rooms. Dining was a hit or miss. if you like Patotoes, rice and beans, same salads and soups you will be fine. Beef was not very good at all. Desert was always good. The best coffee ever in dining room. We enjoyed the Italian & French restaurants. Steak house again not very good beef. But service in all restaurants were very good. I did have one employee that was very rude maybe she was having a bad day so will not give out her name. Our room attendant was very good. Entertainment was also a hit or miss. But you always seem to enjoy going. The best entertainment was in the lounges. Activities keep you busy on sea days, you have to get points to earn a NCL t-Shirt key chain little things. kept you from not getting board. Ports, Coquimbo we did the Tabali Winery with lunch. Arica, Codpa Willage Awesome tour. Callao Coional Lima enjoyed. Salaverry wished we didn't go, not much to see. Couldn't understand guides at all. Puntarenas Zip line was pretty good, husband took this. I did the Aerial tram and Rainforest. I had done this before and enjoyed it. 3 Stops in Mexico. Have been there many times so no tours. Just did our own thing. There were only 2 Children on cruise that we seen. This was for older adults. We cruised with another couple. No I would not do this cruise again. But glad we got to see Chile and Peru. Such poor countries. Read Less
Sail Date April 2016
Choose for NCL reputation and itinerary. This cruise did not come close to my prior experiences. Terrible smell which Captain first denied and then admitted was from sewage tank that sprang a leak and ran down elevator shaft. Smell was ... Read More
Choose for NCL reputation and itinerary. This cruise did not come close to my prior experiences. Terrible smell which Captain first denied and then admitted was from sewage tank that sprang a leak and ran down elevator shaft. Smell was terrible for 5 days and then improved but came back. Was repaired, I think, on day 19 in La as we were 7 hours late leaving and smell was gone. Also "dry dock" started with arrival of at least 150 foreign workers on days 14 with more every port who were placed in cabins all over the shop. They were greasy and carried cables all over and removed many ceiling tiles. They basically worked in front of all passengers 8 hours each day. NCL crew were all polite and happy and hard working. Food was edible but seemed of a lower standard than my 4 other NCL cruises and RC. Mostly ate in the two "free dining rooms for breakfast and dinner. Drink package was fine and I thought the choices were good enough for me. Servers were very polite about the use of the drink package. The crew entertainers were very good and Peter the travel speaker was excellent. Liked the singer from Sri Lanka but the comedians and jugglers were true odd balls who seemed like the cheapest entertainer NCL could fly in for 2-3 days. All were hell bent on selling cd's after the show and not funny and not talented. I will be careful to not get on a ship again that is headed to dry dock as there was a total distraction for all employees and guests. Read Less
Sail Date April 2016
As Platinum members we are suppose to receive benefits that are posted to the web site. When I spoke to Juan in Latitudes he was rude, unreasonable and wanted to argue with me. The issue revolves around the wine and strawberries for ... Read More
As Platinum members we are suppose to receive benefits that are posted to the web site. When I spoke to Juan in Latitudes he was rude, unreasonable and wanted to argue with me. The issue revolves around the wine and strawberries for Platinum members. On previous NCL cruises we received this benefit on day one and again on day two because my wife and myself are each Platinum. After 5 days I went to Juan and asked where the other wine and strawberries were. He told me that it only applies to one per stateroom per cruise. I told him that we always received the benefits for each of us previously and he said, " no you didn't" I was firm and told him that we did too and he told me again that I did not. So now I guess I'm a liar!!! Funny thing is that we received the dinner for two for each. Laundry for two for each. Ships tour for each. Priority embarkation and tendering and so on as is stated on the Latitudes Tier section on the NCL website. Also, The garden cafe was a real disappointment. Same old menue. Watered down salad dressings, watered down juices, old hard boiled eggs ( gray yokes ) , and in the Four Seasons and Seven Seas restaurants, they serve the Caesar's salad with graded parmsean cheese on it and not shreds of parmsean . How cheap is that? Also there was a horrible sewage smell for no less than 6 days off and on in the aft area of the Garden Cafe. bon appetite The ship is now in dry dock for 9 days in San Francisco. Several contractors boarded the ship in Cabo and more in San Pedro. ( about 70-80 men ) They started working on the ship while we're still on our cruise and they were very visible. Not a comforting feeling with all these men running around. This is the worst cruise we have even experienced. Read Less
Sail Date April 2016
NCL food was good, rarely great. I am a bit of a health nut, and I always found enough healthy, tasty food. Bar service great. Classical & piano music excellent (Amber Strings & Gregg ). The crew was nice, helpful, & friendly. ... Read More
NCL food was good, rarely great. I am a bit of a health nut, and I always found enough healthy, tasty food. Bar service great. Classical & piano music excellent (Amber Strings & Gregg ). The crew was nice, helpful, & friendly. Nice room, large inside. Small shower. Problems: Odor of sewage rear of ship every day. Then something broke and much, if not most, of the ship smelled of sewage, maybe 2 to 3 weeks. Contract workers on board the last 2 weeks or so, working in common areas. Nice enough . guys, but NOT a good part of a cruise. Seeing them working in the halls, removing ceiling tiles, exposing us to at least increased dust, was not my idea of proper cruise ship activity. Two medical issues caught by MANY cruisers. 1: Throat infection . My cost with ship's MD was $291. One friend spent ~$6000. This was mostly the first 3 weeks. I saw at least 5 patients waiting to see the MD one afternoon. 2: GI infection. Again, MANY cruisers had this. I had it for over 3 weeks. I neither ate or drank anything off ship. I am a medical professional who is EXTREMELY careful about sanitation. My GI troubles ended after about 4-5 days off the ship. I never overeat, but I was surprised to learn I had lost 2 + kgs (5 pounds) on the 34 day cruise. And I enjoyed 4-6 drinks a day with the "free drink package". No mixes. Just booze & ice. At least the trip was not too expensive. But it was not cheap enough for all the negatives. Let's hope the dry dock following our cruise fixes these issues. I like the staff. The odor problems were not acceptable. The infection rate (always a risk) concerns me. Read Less
Sail Date April 2016
We chose this cruise because of the itinerary( the Western side of South America). The itinerary was great and generally the ports did not dissappoint Us at all. Our stateroom( midship with a veranda) was also very nice, decent size ... Read More
We chose this cruise because of the itinerary( the Western side of South America). The itinerary was great and generally the ports did not dissappoint Us at all. Our stateroom( midship with a veranda) was also very nice, decent size with plenty of closet space. However, though we have been on plenty of cruises running the gamut from Royal Caribbean, Cunard, all the way to Silver Sea we have never ever been nickel and dimed so much nor have we ever faced such dismal dining choices with very limited menus unless we opted to pay extra for specialty restaurants There are two traditional style dining rooms in addition to a buffet. It is great that you can go to the dining rooms anytime for dinner. However for nineteen days we were faced with the same basic menu in both dining rooms. Perhaps there were two or three rotating options on the menus. Unlike other lines we werenever offered lobster, fillet mignon, or similar treats( usually offered at least once on other lines) If we did not opt for the specialty restaurants the only fish or seafood we were offered on the entire trip was farm raised salmon, tilopia, flounder, mahi mahi, and cervina. There were really no entrees that were made to order. We did try three of the specialty restaurants, Le Bistro, La Cuccini, and the Japanese hibachi style restaurant. The last onewas the only one where we had good service Our other big complaint was that mixed drinks were priced outrageously. We had just been on Cunard five months earlier and the same cocktails were signifigantly more expensive The only thing we could really say was good was the number and variety of onboard activities when the ship was at sea and the sizze and spaciousness of the pools and fitness center We will never ever go on Norwegan Line again Read Less
Sail Date April 2016
This cruise was booked two years ago and it exceeded my expectations. I had not sailed on the Sun since 2006 and was glad to find she had aged better than I. I do not need water slides and planks over the sea...the Sun's pool deck is ... Read More
This cruise was booked two years ago and it exceeded my expectations. I had not sailed on the Sun since 2006 and was glad to find she had aged better than I. I do not need water slides and planks over the sea...the Sun's pool deck is spacious! The mini suites are huge and comfortable. I had two stewards over the 34 days Emerson and Achmed who anticipated my every need. The South American itinerary and the repositioning Cruise had all types of weather and adventure. The destination lecturer Peter was a huge bonus! From Argentine Malbec and tangos to Falkland Island penguins to Chilean sea lions it was amazing. Going to Cape Horn with close to 100mph winds was a true bucket list item but to be able to see it all from the balcony was fantastic. Crossing the Equator was another fun experience...the ship celebrates both events in a special way...did I mention that the director Roberto coordinated the vast amounts of activities and entertainment so that there was a large participation in pool side events....not going yo describe as would not want to spoil the FUN! The music offered was tip top...the Show Band was my favorite but the performers including 4Ever ,Fabio Zini ,Jeri S and Elvie Rose drew standing ovations. Music was everywhere fro classical Amber Strings to Nathan singing in the Windjammer. Bar service was outstanding...my favorite was the Atrium Java Cafe where Marijan made great espresso as well as the best ever Caipirinha! The Specialty restaurants were very good but having to make reservations kind of takes away free style. The food and service in the Seven Seas was excellent. bar service was also swift there. My favorite was La Cuchina...this may not be 5 star dining but the atmosphere is comfort and the chili beef pizza should not be missed. Thanks to Ashley,Aileen and all the wonderful servers there! Workers came on the ship to start work prior yo the dry dock...work like this was more visible this cruise but not annoying. I had noise from the crew door across the hall from the minisuite but the forward location of 11015 was so convenient! The wifi was slow and did not work for several oft He last days but I was able to cancel and get a partial refund. Hopefully wifi will be improved. Did not use the Spa order the Gym but they appeared to be well used. Wish they would have had pool BBQ or at least food available without having to leave pool deck. Shore excursions were exciting...the weather had negative effects but that's part of being at the tip of SA. The Beach escape in Huatulco Mexico was perhaps a hidden gem...this is beautiful area to explore! Colder weather in Cabo made for no snorkeling for me. While not an excursion...getting up and 5 am to sail into San Francisco and under the awesome Golden Gate Bridge was a fitting end to a marvelous cruise! Read Less
Sail Date April 2016
We had done the BA to Valparaiso run a few years ago and wanted to finish this off. We and 12 other couples/friends joined the ship, and everyone had a great time with a couple of exceptions. Given a trip of this length, there are ... Read More
We had done the BA to Valparaiso run a few years ago and wanted to finish this off. We and 12 other couples/friends joined the ship, and everyone had a great time with a couple of exceptions. Given a trip of this length, there are bound to be some mechanical/electrical problems. The major one was a sewage leak into the bottom of an elevator shaft that the crew had great problems locating. Since the bottom of the elevator shaft is the ceiling of the engine room, you can imagine it gets hot. Soon the sewage smell was very noticeable throughout the stern of the ship. I think most everyone would have been understanding; however, the communication between the staff and the affected passengers was really poor. The wait to clear customs and return to the ship in LA was unbelievable. Again, no communications and no drinks/snacks appeared until we were ready to line up to re-board. Then the line was held up while they were pumping something into the ship below the skyway. Again no communication about what was going on. After arriving in SF, they pulled the ship into a ten day drydock for some refurbishing, and some is really needed. Nothing really major, but things were getting a bit long of tooth, nicked, scratched, torn, etc. Most of this should be remedied. That's enough negative... The crew was great although there were some difficulties with English among the Purser staff. Everyone was polite, smiling and would go our of their way to help us. We got the "free" booze package, and for those of us that like to imbibe it was a great deal. Food was OK; after all this isn't Crystal. Not at a $2400 per person balcony price with booze. What a screaming deal! Food tended to repeat as would be expected over this long a trip. Entertainment ranged from OK to very good. No real repeats over a 20 period; that's quite a feat. Cabins were comfortable with no real problems considering we encountered temperatures at times well into the 90's with humidity to match. All in all a terrific value cruise. For this price I can overlook quite a bit. We are Platinum status, and we booked another cruise while on board; almost a no brainer. Go NCL! Read Less
Sail Date April 2016
We sailed from Valparaiso Chile to San Francisco on the NCL Sun. Longest cruise so far for us at 20 days. We flew into Santiago a day early, and enjoyed an escooter tour and a fabulous dinner at Borago (one of the World's top 50 ... Read More
We sailed from Valparaiso Chile to San Francisco on the NCL Sun. Longest cruise so far for us at 20 days. We flew into Santiago a day early, and enjoyed an escooter tour and a fabulous dinner at Borago (one of the World's top 50 Restaurants). We used Christian the Van Man to transport us and another couple from the Park Plaza Hotel to Valparaiso with a stop at a winery along the way. He was a good and reliable driver and we enjoyed his commentary. He included a driving tour around Valparaiso which was very interesting. Embarkation was problematic. We requested a wheelchair for my husband who has long disease and sometimes has trouble walking long distances. The wheelchair attendant did not listen when I asked for the suite check in, and after we waited in line and checked in at the regular check in he did not take us to the suite lounge in La Cucina. We went right to the room. Our room was 8277, an aft Penthouse Suite. It was clean and reasonably speacious. Our steward, Munir (who was great the whole cruise) had gotten a carpenter to craft a triangular lift for the head of the bed to raise it 6 inches as per our pre cruise request. This worked really well. The bathroom only had one sink which we consider to be less than what one should get with a suite. The shower was tiny but we were able to shower in the bathtub. That worked much better. The butler, Jomar, stopped by to greet us and brought a plate of snacks. He also has my requested pitcher of iced tea. We got along quite well with Jomar during the cruise. Don't ask about the concierge. He was awful. He forget to make dinner reservations on our anniversary and it just went downhill with him from there. After sailaway we headed off to Le Bistro for dinner. It was fine but they really need to change the menu. Service was almost too attentive. The next few days were filled with excellent ports-Coqimbo, Arica, Lima and Trujillo. We had booked private tours with other Cruise Critic folk and these all went extremely well. A few sea days were interspersed, we mostly lounged around and played a little trivia. We were really enjoying our cabin and our balcony. The weather was perfect. Unfortunately trouble started the second week. Some contractors are supplies had been loaded on in Valpo. and more were added in some of the subsequent ports. Our relaxing cruise began to turn into a sentence in a construction site. A strong sewage smell permeated the aft of the ship, and made our cabin unlivable on several days. Contractors began removing ceiling panels in the hall. Dust and insulation was flying around everywhere. The contractors has masks but no masks were issued to the passengers. Complaints to guest services were dealt with by the attendant taking down our room numbers. No one ever got back to us until 10 of us stormed guest services as a group refusing to take no for an answer. That got us the attention of one of the higher ups, I think his name was Humberto. Still, the ship continued to stink. Then the water started running blue. Our shower curtain and washcloths were stained blue. Our steward told us not to drink the water. Our butler became ill in the cabin due to the smell. Large chunks of soot and debris littered the balcony. We Believe that NCL shortened the dry dock the ship was headed for by 2 weeks to add another cruise, and instead decided to do the some of the work on the ship around the passengers. No thought was given to our welfare and safety. No appropriate response was made to our complaints. We will skip NCL for a while. The disorganized cancellations of last summer followed by this trip have led us to believe that NCL is a disfunctional organization. We understand that things can go wrong on a vacation but this was intolerable. The lower echelon ship staff were all great. We loved all the ports except Puerto Chiapas. There was also a bad interlude in LA which was where we had to clear customs-took hours and was very disorganized, But that may not have been NCL's fault, hard to know. We are going to avoid NCL for a while.There are lots of other cruise lines. Read Less
Sail Date April 2016
Last month The Amazing Ms D. and I took a three week cruise on the Norwegian Sun from Valparaíso Chile to San Francisco. While we have taken several cruise this was by far the longest cruise we have ever taken. There were many good points ... Read More
Last month The Amazing Ms D. and I took a three week cruise on the Norwegian Sun from Valparaíso Chile to San Francisco. While we have taken several cruise this was by far the longest cruise we have ever taken. There were many good points to this cruise and several issues that took away from our enjoyment. I will be blogging about the places we visited, but here are my thoughts on the cruise itself. The Norwegian Sun The Norwegian Sun is one of the smaller boats in the Norwegian fleet. Built in 2001, it holds about 2000 passengers. Along with the Norwegian Star it was Norwegians first “Freestyle Cruising” ship. While it is still a big ship, everything was much more convenient than on some of the larger boats. The staff on the Sun was excellent. Friendly and helpful, they worked hard to meet our needs, even giving me scores on European soccer matches that were not covered on their tv channels. UPGRADE, UPGRADE, UPGRADE This was a special trip and when we booked it we decided to upgrade to a mini-suite. This was a great choice. Our room was on Deck 11, which put us on the same deck as the spa, gym pools and Garden Café – the buffet. This made our life very easy in the morning, since the Garden Café was the only place to get breakfast. Out room was a little over 300 square feet, and had separate sitting area that could curtained off so I could watch TV without bothering The Amazing Ms D. if she was asleep. It also came with a full bathroom and changing area. All of this space meant that when we wanted someplace quiet, which can be hard to find on board any cruise ship, we had a spacious and comfortable place to go. Dining Let’s start with the best – dinner. Norwegian Cruises operate under the title of “freestyle dining.” That means that there are no fixed seating times for dinner. There are 2 main dining rooms open for dinner and you just show up when you are ready to eat. You also have the choice of whether or not to eat with other guests. The food in the dining room was very good. There was a set menu that did not change from day to day along with a changing selection of appetizers and 5-6 main courses. Over the course of three weeks the menus did repeat, but not so that we got tired of them. The portions were reasonable, and this being a cruise, you could always order a second choice if you were really hungry. Dinner service was excellent, with several wait-staff taking care of each table. Breakfast was only available in the Garden Café Buffet. It was plentiful with an omelet station, a waffle station and lots of good baked goods, breakfast meat and fresh fruit. Unfortunately with 1500 guests, the Café filled up quickly, especially on the at sea days. My biggest complaint about breakfast was that the coffee was awful. Now for lunch. Most people ate lunch in the Garden Café. We did not. The food there was not very good, and the lunch choices were very limited. The food was not seasoned well, if at all. Lunch was also served in of the restaurants. This was a much better choice. Even though the lunch menu did not change during the three weeks, the choices were much better. The only thing was that the lunch crew did not deal very well with special orders, like changing the veggies on a particular dish. Out best lunches were on the days we docked, because the food we got on shore was much better than the lunches that were on board the ship. Specialty Dining – The Sun also has six or seven “specialty dining” restaurants. For $20/person or more, you could eat dinner in a restaurant that offered a premium choice that was not available in the main dining room. We did not indulge, as we felt that for what we were paying for our suite, we did not want to pay extra for food. Amenities and Entertainment The ship was very comfortable with a lot to do. This was the first cruise where there were actually enough deck chairs in the sun so that people did not fight over them, although things did get crowded on the shady side. There were 2 decent sized pools and 4 hot tubs. There were a few places that we were comfortable just sitting and talking with people, especially in the outdoor area at the aft section of the ship and in the Atrium on deck 5, which was also where the coffee bar was. The library was well stocked and quiet, although most of its chairs were taken to be used by a large group of bridge players on board. There was an excellent string trio- Amber Strings – that performed most evenings in the Atrium before and after dinner. And the Sun Show Band had great jazz chops. The stage performances were hard to watch for someone who frequents Broadway, the efforts were earnest and heartfelt. One note – We found how important it is to have travel insurance. Two trips to the ships doctor cost us $1600. Most of this will hopefully be covered by the travel insurance, but it will not be covered by medicare. Issues – Not all was great As I said, the food in the Garden Café was not very good. There was also a feeling of being nickeled and dimed. Everything had an extra charge. We have already come to expect the charge for soda, the upselling at every spa visit and the specialty restaurants, but the only decent coffee was at the Coffee Bar - $2.95 for espresso/cappuccino. Also the alcoholic drinks were expensive. One of the more annoying things that happened was that when not enough (read no) people were attending the “health seminar” in the spa, they moved them to the Atrium, where everyone there had to hear them whether they want to or not. Finally, and most importantly, there was a major problem with the ventilation system in the rear of the boat. There was an odor of sewage that permeated that part of the boat for the last half of the trip. It was so bad that that crew just turned off the air conditioning as the only way to control it. Overall, we enjoyed our time on the Norwegian Sun, but that was due as much to our choice of room before we boarded, it gave us a place to be that was ours and comfortable. If we had been in a smaller, interior room, which would have necessitated us using more of the ship, it would probably not have been as good a trip, and my rating would definitely have been lower. Read Less
Sail Date April 2016
There aren't many reviews on this ship that goes to the end of the world. We did the 4 night 3 day cruise thru our tour. Here some insight into the ship. You will be taking a Zodiac everytime for all the tours. The ship does ... Read More
There aren't many reviews on this ship that goes to the end of the world. We did the 4 night 3 day cruise thru our tour. Here some insight into the ship. You will be taking a Zodiac everytime for all the tours. The ship does offer waterproof boots if you want them-you should get the first day since they don't have enough for everyone. Unless its raining you don't need the boots-your hiking boots will do just fine. We stayed dry. Having waterproof pants is a good idea even it its not raining. you have to sit on the zodiac and you may get wet which is why they are a good idea. the ship was a pleasant surprise. nice cabins, bathrooms and bedding. it does get warm in the room since there is no air conditioning. breakfast and lunch are buffet. the dinners are not but only 2 choices for the main course. they serve wine at dinner but its the house white or red. due to the weather, we could not disembark at Cape Horn. The expedition tour guides were great. it can be a bit rough but the scenery is wonderful. When you go thru the Glacier Alley, you need to be on the port (left side). get to the Darwin lounge early to get a good seat. overall, a great experience and the ship exceeding our expectations. There is no entertainment but an open bar so the other passengers end up being the entertainment. You can tip using your credit card. Read Less
Sail Date April 2016
NEVER Again! let me first start off by saying we were 6 Canadians who thought we'd give a different cruise line a chance. We have sailed 13 times prior with NCL , Royal and Celebrity but thought we'd try something different ... Read More
NEVER Again! let me first start off by saying we were 6 Canadians who thought we'd give a different cruise line a chance. We have sailed 13 times prior with NCL , Royal and Celebrity but thought we'd try something different this time. We are all in our early 40's as well just to give you an idea. We were definetly the minority on the ship. The Announcements were made first in spanish and then in English but still garbled and hard to understand. All and i mean All of the entertainment on board was Spanish only. Which meant that any pool side games...night time entertainment or any goings on around the ship were Spanish only. just be sure you are aware of that going in. The food. Again compared to past cruises...The food was mediocre. We certainly didnt starve but it was nothing like the cruises we've been on in the past. Dinner seatings were 730 and 1030. Late by our standards but there was NO food anywhere between 330 and 730 pm. If you came back hungry from an excursion or the beach. Well too bad. No food available till dinner time! This would have to be the first cruise where you've ever heard me say "'Im hungry" Two seperate dinners our group barely ate as the meals were close to not edible. Drinks were again Mediocre. We had the supposive drink package? that was a joke! You had one beer to choose from . Miller lite. That was it. and one Slushie drink to choose from. Pina Coloda. In fact we asked for them to make our drink of choice into a slushy by adding ice and blending it and were told they werent allowed?? Noone went out of their way to make us happy ! Ship itself is old and run down. Our friends found a cockroach in their closet!!! the showers were mildewy beds uncomfortable Pool Deck. We woke up one morning to find blood on the deck. it appeared someone hurt themselves the night prior and it trailed from the pool deck into the elevator area and all over the railings. There was a staff member right there ...visible to her eyes but yet noone was cleaning it? we told 3 people. 2 hours later ...noone had cleaned it up! We finally told someone in a white suit how disgusting that was and insisting on someone cleaning it up! Even after clean up spots of blood were still seen on deck. Ashtrays always full. Glasses all over the table from the night prior Again not something i'm used to in the cruising industry Entertainment was a joke. I seriously questioned whether they asked the kitchen staff to come out and dance for entertainment. we bragged to our friends how great the entertainment on board cruise ships were and well lets just say we walked out after 30 min. Gave it a second chance night 4 and again walked out. Staff were generally okay. the guy that cleaned our room and our wait staff in the dining room were actually pretty amazing. they both spoke english and did their best to make our stay with them better. If it were not for the itineary and the group we travelled with this trip would have been a bust. But we made the best of it and came out with some great memories anyways. My advice. Book a NCL Royal Caribbean or elsewhere. Dont waste your time or money here Read Less
Sail Date April 2016
We chose this cruise because of the Itinerary. With the end point being Brazil, this offered us an opportunity to extend our vacation and see some additional sights (i.e.: Rio De Janeiro, Iguazu Falls. The logistics for getting to the ... Read More
We chose this cruise because of the Itinerary. With the end point being Brazil, this offered us an opportunity to extend our vacation and see some additional sights (i.e.: Rio De Janeiro, Iguazu Falls. The logistics for getting to the embarkation and disembarkation points can be very expensive. A shuttle trip of 1 1/2-2hrs is needed in Valparaiso Chile and Santos, Brazil. Overall Rhapsody staff did very well accommodating language differences. The Food in the Windjammer was acceptable, although at times impossible to obtain seating. The main dining room cuisine was great with a variety of choices. The portions were acceptable. Sometimes trying to obtain a second bread roll was met with a funny look. We Americans love our bread :) Chops Grille steakhouse was extraordinary. The entertainment could have included a little more variety. I am not an opera or piano, violin aficionado so to have the entire evening performance with one discipline was a little trying for me. The disembarkation at ports was at time extremely difficult with my elderly parents. The were many ways of emptying into the small lower decks which made it impossible to know where the end of the lines were. Tempers were often an issue. Plus if a Royal employee with an excursion crowded in, all bets are off you will thrown off. Perhaps an earlier Excursion only exit would be more amenable to everyone. My guest room was unfortunately to close to the Centrum. Even though the solid door is closed at 10pm, people going to their cabins open the door and leave it opened. I had to get up and close the door several times. Shore excursions were extremely expensive through Royal. I would say a small mark up would be acceptable but at time the excursion price was %100 more than any independently reserved. Overall a good deal for the price paid. Read Less
Sail Date March 2016
Royal Caribbean Cruises; Rhapsody of the Seas - April /May 2016 Cruise Chile to San Paulo Brazil with two day stop over before cruise in Santiago Chile (19 nights in total). ... Read More
Royal Caribbean Cruises; Rhapsody of the Seas - April /May 2016 Cruise Chile to San Paulo Brazil with two day stop over before cruise in Santiago Chile (19 nights in total). --------------------------------------------------------------- My wife and I have been cruising now for 40 years altogether, we always pick the itinary over the shipping Company therefore only cruising with this company Royal Caribbean Cruises 4 or 5 times. The last time was two or three years ago and we would just like to let people know the subtle in some cases and not so subtle changes that have been made without telling the passengers b before they book. Now you have to accrue points by spending money with the Company to get a better service, a service that was always expected at all times otherwise now your just a economy no frills passenger. To a new person going cruising the first time I suppose it looks good but there have been cut backs with crew making their workload crazy, staff in the Restaurant and buffet are so short and nobody seems to be bothered but just smile and tough it out except for one lady waiter cracking up one night and running out)?, The whole atmosphere has changed dramatically. In the formal Restaurant it always took two hours to get our meal served and finished (50 minutes before ANY service if you don’t count the glass of water)!! THE FOOD IN THE BUFFET WAS ALWAYS COLD. AND IN THE RESTUARANT ONY 50% HOT Of course the trips are so expensive it’s ridiculous, 4 hour trip EACH WAY to see penguins (hundreds of pounds)? Taking over 8 hours in total, just as an example. Hand disinfectant machines were evident at most locations but an attendant only accompanying the machine at Restaurant and buffet, it’s a shame a hint was needed to some passengers as in any ship but anywhere else on board with no attendant very few used them, this tended to result in diarrhoea all over the place in the toilets on decks. Leaving the ship at the end of the cruise was chaotic, people arguing and shoving in the massive queues for passports and customs, lots of handbags at dawn sort of thing, to make it worse the Captain came along with a lady putting her in front of us who had been waiting for 45 minutes so far and my wife asked about the queue jumping being wrong he just looked then walked off. (Even he didn’t give a fig). Nobody was taking ANY responsibility whatsoever just passing the buck to someone else etc etc. A very expensive holiday that was a nightmare, the weather was as expected so that wasn’t an issue but he decided NOT to call at two place one being round the horn as it was rough, taking into account we had been in 30ft swells and very large wave all day anyway. Many got the impression he just wanted a quite life but we certainly cannot challenge his judgement, but it did seem silly. After 40 years cruising worldwide under our belt this one has made a easy decision for us to pack it all in starting with the normally good in the past Royal Carrabean. The ships are so large now that for the Company it’s just a case of fill the cabins and smile all the time at the passengers even though your tips are now inclusive and you don’t have to work for them now. Our tip for future cruise DONT go on these massive ships they are very impersonal, not as friendly as the small cruise ships. We both were ill and still are over a week after the end of the cruise, toilet, toilet, toilet. Very disappointed, NO. Feel as we have been ripped off passengers. Read Less
Sail Date March 2016
Purchased this cruise to go around the Horn and visit Cape Horn, which did not happen. The dining room staff were very slow and inexperience. They seem to have a lack of customer service and a "don't care" attitude. Had to ... Read More
Purchased this cruise to go around the Horn and visit Cape Horn, which did not happen. The dining room staff were very slow and inexperience. They seem to have a lack of customer service and a "don't care" attitude. Had to ask our dining room waiters each night to bring the wine I purchased to the table. Lobster was not served any night on this 14 night cruise. Very poor communications from guest services. Could not get an answer from anyone regarding the Meet and Mingle meeting. Call twice to guest services and was promised to get a return call but no one ever call me back with the information. Only by talking with other cruisers did I find out the Meet and Mingle meeting information. No one received the usual notices in their cabins regarding this meeting. Entertainment was not up to the usual RCL standard. Shore excursions were very expensive and did not meet expectations. Embarkation staff were rude and discourteous. We paid for the bus transfer to the airport at disembarkation & was directed to the wrong bus by the local agent outside who was in charge of loading the buses. Fortunately as we were getting on the bus, a RC staff lady recognized us and directed us to the correct bus. This cruise was a very big disappointment and very expensive. The requirements of a Brazil visa and the Argentina "reciprocity fee" should have been explained by the "Next Cruise" agent when we purchased this cruise. We've sailed over 30 cruises with RC and this cruise was a very big disappointment. Read Less
Sail Date March 2016
I am Sooo Done with Royal!!! I am a veteran of more than 50 cruises, many (Emerald) with RCI. This cruise from Valpariso (3/27/16) to Sao Paulo was a total disaster. When we arrived at the port in Valpariso we were ushered to the ... Read More
I am Sooo Done with Royal!!! I am a veteran of more than 50 cruises, many (Emerald) with RCI. This cruise from Valpariso (3/27/16) to Sao Paulo was a total disaster. When we arrived at the port in Valpariso we were ushered to the "Priority"line for Emerald /Diamond customers. Ha! We waited for over two hours in line while the incompetent check in people took their sweet time. Where were the Royal executives to maneuver the lines? The checkin person told me this was first day on the job! She took my credit card and scanned it. I watched her do it. The windjammer was terrible. Not one seat was available at any regular eating time. we had to eat standing up. The "top tier" brunch was so crowded that we had to ingest our food while standing. Not a seat was available. Imagine! The entertainment was below par. not up to normal standards on other Royal cruises. Upon disembarking in Brazil, we also waited two hours in a priority line. When we actually arrived to scan my sea pass card at exit, I was held up from leaving with my group because I was told that I had a cash account which had not been satisfied. I had visited the cruise services desk for a copy of my account on at leas 4 occasions during the cruise and was never told that I had a cash account. I argued that I never had a cash account and in fact my credit card was successfully scanned at the port in Valpariso. Nonetheless, I had to fight my way back to guest services and wait in a giant line....again. The rep said there was no credit card on file for me. Imagine!!!!! Why did they not notify me in my room during the 14 days on the cruise but waited to embarrass me at exit? Royal....I have had it with you. Never again. Read Less
Sail Date March 2016
We had chosen this cruise for the itinerary and sights to see, and had planned and looked forward to it for three years, but as we were about to begin our cruise in Valparaiso we were denied entrance to the ship because we had no ... Read More
We had chosen this cruise for the itinerary and sights to see, and had planned and looked forward to it for three years, but as we were about to begin our cruise in Valparaiso we were denied entrance to the ship because we had no Brazilian visas ! After the initial shock, we found that there were many others , 30 or more, in the same situation. No help was offered, other than being told we had two choices: go home or catch the ship in Punta Arenas (4th day,) IF we could get our Brazilian visas in time. Many were told that their luggage COULD NOT be retrieved to be given back to them. After the ship had left with many of the people's luggage already on board, including breathing machines, and Chemo medications, a bus was found to deliver some folks to Santiago by 11 PM. My husband and I had already paid $200.00 to go back to Santiago. 19 of us stayed in a hotel and decided to go to the Brazilian Consulate the next morning, where we explained our situation and were told that if we would do the leg work and accomplish each step individually and in person we MIGHT get the visas in time to fly to meet the ship. Each of us had to turn in our passports to the Brazilian Consulate, then go to get passport pictures taken and do an electronic application for the visa, scanning in our pictures, using one of two hotel computers. None of us were familiar with the process or the computers and the computers were timed to give only 1/2 hour for each use. Many attempts were made by each of our group of 19, and 24 hours later we all had finally had submitted the visa apps.electronically. Some pictures were unable to be scanned in, so they were taken to the consulate when we went to check to see if they had received all of our applications. Then we had to find foreign currency exchanges to change $190.00 per person into Chilean money - banks wouldn't do it for us - and take the money back to the consulate. We were given deposit slips and told that we needed to take them with the money to the consulate's bank and make the deposit, then bring back the receipts to the consulate.We were told to check back with them in several hours and maybe some of the visas would be ready. When we checked, ours were ready, so we went to the Lan Chile airlines office and purchased our flights to Punta Arenas, the next port for the ship. We flew out of Santiago at 2:30 AM, arrived in Punta Arenas at 5:30 AM, found a motel where we rented rooms for two days so that we could check in early, get some sleep, then spend the night and meet the ship early on the day it docked. The rest of the party ended flying at 2:30 AM and arriving at 5:30AM, just as the ship was pulling in. We all had missed the most spectacular part of the cruise,first four exciting days, the cruising along the coast, the views of the Andes, the glaciers, the ice and the beauty of that part of the world. All of our party made it, but with much anger, anxiety, monetary expense, aggravation and the feeling that all of this could have been avoided if RCL had let it be known ahead of time that Brazil required a visa. Once on the ship we found that it was in quite a state of disarray, compared to other RCL ships we have been on. Our Grand Suite was nowhere as nice as others we had been in, and amenities seemed to be lacking. Quality of entertainment, quality of food, variety of music and dancing -all were less than expected. The ship seemed crowded, the Diamond Lounge spilled out into an area where games were being loudly led by Portugese staff who couldn't be understood in English. The Concierge Lounge was also crowded and spilled into the Viking Lounge. Read Less
Sail Date March 2016
I had never been to South America and the whole programme excited me, so away I went. I flew via Germany from Ireland and landed in Buenos Aires in the morning. A car was waiting for me and took me to my hotel for the night. Due to it ... Read More
I had never been to South America and the whole programme excited me, so away I went. I flew via Germany from Ireland and landed in Buenos Aires in the morning. A car was waiting for me and took me to my hotel for the night. Due to it being Good Friday, many of the streets were closed for the afternoon, so the company that I had booked a tour with for the afternoon, came quite unexpectedly during the morning and asked if I'd like to tour in the forenoon instead of the afternoon. Very thoughtful of them. That evening a group of us from Cruise Critic gathered and had dinner together which was lovely. The following morning, after strolling around the neighbourhood I made my way to the terminal. Embarkation was swift and trouble-free and I was in my cabin in no time. I promised myself that I would stand in every country that we docked in and I did. Coming around the Cape was very rough with the decks being closed. It rained quite a lot, but we did see the Horn. It wasn't quite as cold as I had expected, in fact my everyday clothes were quite sufficient....but the ship rocked and rolled and lurched and dived. It was sometimes difficult to keep upright. However I enjoyed every minute. The food was quite good in the main dining rooms, and the buffet always had mountains of food, so that I was never hungry. I ate in the speciality restaurants a few times, but really the MDRs were much better both for service and variety. The entertainment was very good ranging from music in bars to shows in the theatre. The band Innovation provided super music almost every night, and indeed afternoons also on the pool deck. The service was excellent throughout the ship and the Cruise staff were most attentive and hard-working. However the nearer we got to US the more the ship began to be like a 'work-in-progress'. She was heading to dry dock in San Francisco and was getting quite a lot of work done beforehand. It was very noisy out on deck sometimes, with work being done on the stack. There was always work going on in the corridors with stepladders everywhere and workmen being busy busy busy. This state of affairs, should have been reflected in the price!!! Another thing, there should be much more cameras and surveillance on board. As a solo lady traveller, I was assaulted in an elevator and followed throughout the ship. My assailant knew the position of every camera on board, so all of his activity was off camera. I reported him to security, and eventually they interviewed him and of course he denied everything. And there the matter ended. In my opinion, NCL didn't do the right thing. I didn't even get an apology from them. My security was shattered and I felt vulnerable, as he began to show up wherever I was. However, I refuse to be shaken by a miserable individual and have already booked two future cruises with NCL, again travelling solo. However the main reason that I like NCL and MSC is because of their Cruise Staff, who dance with the passengers at night. I can't find out from anywhere if the other cruise lines have similar Cruise Staff. So if anybody knows, I'd be very grateful. Despite that incident, I thoroughly enjoyed every minute on the Sun and would gladly do the entire cruise again. Read Less
Sail Date March 2016

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