Heard good stories, but people do not tell the truth. We booked Door to Door, well its not really a Door to Door service offering, as you have to book the limousine from your home, Silversea use the cheapest deals with airlines, at the destination and they fail to pick you up at the airport, and when you contact them about being left in a foreign country with no pick up, no language, no phone, ...
We booked this cruise solely because of Rio. I knew that it was an older ship, but really didn't realize the big difference compared to newer ships. There was little to do. The TV in the cabin was almost worthless. The showroom was only used for the evening show. Nothing ever during the day like lectures, movies, or anything interesting. The food was not very good. The afternoon buffet carving for ...
I can't even begin to start, the captain is a terrible driver we were on the 9th floor and we felt the ship moving so bad that the whole family got sick the food is extra and the buffet food is the same every day we couldn't even play bingo correctly without people yelling about the numbers and it was rigged to drop down from 5000 to 500 dollars no one ever wins the 5000$ I suggest if your gonna ...
I took cruises back to back from Buenos Aires to Rio and from Rio to Barcelona on the NCL Star. I am Sapphire and have taken 17 cruises already with NCL. These cruises were definitively the worst I have taken with NVL so far. Why?
1 Cabin cleaning was restricted to once a day, but the tips were increased to 20 USD per day.
2 Food Quality is coming down every cruise. NewYork stake is not ...
One week cruise from Buenos Aires to Rio de Janiero. The worst thing that happened on this cruise is as soon as we entered Brazilian waters, NCL added a 25% tax on every beverage in our so-called free beverage package. When we booked this cruise, we were not told that this would happen. That is quite an expense since 5 of our 7 days on this ship were in Brazil. NCL should of had the courtesy to ...
Very disappointed in Regent. You can tell that they are cutting corners, especially on the food. The staff are friendly, the highlight of this trip. Many new people, not well trained, especially at the patio grill. They never got my order right. The internet in our cabin was non existent. Their IT guy told us to stand in the hall to receive wifi. We had a previous cruise on this ship 3 months ago ...
The only things that were excellent on this cruise were the entertainment and laundry service. The food was good but not great and the slow sit-down service pushed you toward the buffets (which I do not like). The excursion were only fair, going to some very poor locations. The worst part of the trip was that we had essentially NO WiFi in our 2 cabins and the IT specialist knew that there were ...
We chose this cruise for two reasons. First, to spend time with my parents who traveled with us, and to see the southern part of South America which we had not seen prior. From that standpoint we accomplished goal one, and partially goal two. I'm a cruise veteran, having been on seven different cruise lines, for a total of 18 cruises. This was by far the worst experience we've had ...
We chose this cruise as it was offered to us at a discounted price due to our mariner status & casino offers. The fruit was old, meat chewy, food cold many times and many areas of the ship needs repair. We had multiple issues with our cabin and never got them resolved. We were very dissatisfied and unsure we will return to Holland cruise line even though we have 4 star mariner status. The line has ...
Embarkation
We cruised from Valparaiso, Chile to Buenos Aires, Argentina on Feb 24-Mar 10 2023 on the Oosterdam (I renamed it the Disasterdam!). On the cruise there was an interesting talk to celebrate the 150th anniversary of Holland America Line on HAL’s history. One segment was about the line transporting immigrants from Europe to the US in the late 1800’s-early 1900’s. They decided to ...