1. Home
  2. Cruise Destinations
  3. South America Cruises
  4. South America Cruise Reviews

413 South America Cruise Reviews

This could have been a great cruise with some better speakers and more information. Previous cruises have included port talks and also guest speakers to talk about the civilisations and culture of the various regions, but this cruise ... Read More
This could have been a great cruise with some better speakers and more information. Previous cruises have included port talks and also guest speakers to talk about the civilisations and culture of the various regions, but this cruise had none of that. The dining room food and service was excellent as always. The cabin was good. The shows were very good and of a very high standard. There was too much emphasis on selling services . We were delayed leaving SAN Antonio but the captain caught up on the lost time and we arrived in our next port on time. The ports of Arica, Pisco and Lima were wonderful but I didn’t think much of Manta, this is probably my fault because we didn’t do an excursion in Manta, there is nothing to see except a small Artisan market. The ship is looking very old with rust showing everywhere, and the public areas are starting to look shabby.. Read Less
Sail Date March 2018
Friends were going, we decided it looked like fun. It was in some ways, but the previously mentioned issues with the engine system slowed the ship down to the point that shore stops were cut short. Exceptional - entertainment was very ... Read More
Friends were going, we decided it looked like fun. It was in some ways, but the previously mentioned issues with the engine system slowed the ship down to the point that shore stops were cut short. Exceptional - entertainment was very good, our cabin attendant was incredible, dining experiences were excellent.Going through the canal for the first time was incredible. I enjoyed the days at sea, the spouse not so much. We had an open sea dolphin show on one of those days! We loved the flexible time dining room option and never had an issue with any requested seating arrangement. We went 2 days early and purchased the hotel and transfer from the cruise line. The hotel was excellent, as was the transfer from Santiago to San Antonio. Not so great - the shore destinations were mediocre, as were most of the described (way overpriced) shore excursion possibilities. We did our own shore arrangements. The stop at Manta was a complete waste. Our room had a sewage odor that the crew attempted to fix. It went away for a while, then came back the last few days. The ship's exterior was showing significant wear and corrosion. I heard that the ship was going to Panama to spend some time in dry dock. It needs it. Read Less
Sail Date March 2018
We chose this two week cruise as it was visiting some places we had not been to before. From Chile north through the Panama Canal to Florida. We like the ship and the size; not too large. So assume everything is good except for the ... Read More
We chose this two week cruise as it was visiting some places we had not been to before. From Chile north through the Panama Canal to Florida. We like the ship and the size; not too large. So assume everything is good except for the following comments: The daytime 'entertainment was quite poor; no lectures ; no silly sports games; no competitions for table tennis or tennis or shuffleboard. The evening entertainment was mixed and the show team improved during the cruise, though the dancers often got in the way of the singers. Too many of these evening 'showstoppers' are the same on cruises. They need to see how Thomsons do it - they are the best. Food is supposed to be premium - not so. Only on special nights was it good. And why cannot the food be served on hot plates. Food gets cold quickly. Holland America say they are a premium line; I think their cost cutting is putting them on a par with all the other cruise lines and leaving a big gap between them and the luxury lines. Lastly I reckon that 50% of the guests had a chesty cough, and we all put that down to Holland America. The trouble is that HA/cruise lines will not do anything about that publicly on board for risk of being sued by the passengers. It's a big big problem. Read Less
Sail Date March 2018
We chose this cruise having never been to South America before. The itinerary suited us i.e. Argentina, Uruguay and Brazil together also the dates. This was our 7th cruise and first time with MSC. Despite reading some poor reviews ... Read More
We chose this cruise having never been to South America before. The itinerary suited us i.e. Argentina, Uruguay and Brazil together also the dates. This was our 7th cruise and first time with MSC. Despite reading some poor reviews because of the above we decided to book. We flew via Heathrow to Buenos Aires on an 18 year old 777 with British Airways BRUTAL It took 2 hours to clear B.A. airport as all the flights from Europe and many from North America arrive around 8 in the morning. Spent one night in a small boutique type hotel in BA which was very good. As we had to check out of our hotel at 11.00am we went straight to the port as embarkation was due to begin at 12.00 only to find around 2000 people had arrived before us. 2.5 hours later we finally got on board. Initial impressions of the ship were good. Cabin nice and clean and general appearance of the ship was very good. We had a balcony cabin on deck 7.Buffet lunch that day comprised hot dogs, Pizza and burgers. A sign of future meals to come! The biggest let down on this cruise was the food. This was true in both the self service cafeteria and dinner in the MDR. Service in the MDR was good but the food was very poor. We had the inclusive drinks package and wine was good and plentiful when dining. The ship looked as if it was pretty full but together with 1 German couple,1 French couple and a single woman from South Africa everyone else was from Argentina. During the whole cruise we only heard 3 announcements in English although this did not really bother us. The entertainment was very much geared towards the Argentinians for obvious reasons but was still very enjoyable. The live bands at night were excellent playing a few international songs but mainly Argentinian. Everyone up dancing even people in their 80s. One thing we did notice was that most Argentinians do not drink. Bar service was therefor very quick. Overall the crew were excellent but if you are looking for them to say hello every time they see you then forget it. Again not an issue for us. On the first day we had to visit guest relations to clarify a few things. The girl on the desk was very helpful and gave us complimentary passes for the VIP sun-deck and also for priority boarding of the tenders when they were used to visit some of the smaller ports where we could not dock.This was a great asset as the queues to disembark looked horrendous. As a rule we do not normally do organised ships excursions preferring to do our own thing. We did however go on the Rio de Janeiro trip which was very good although due to low cloud at Christ the Redeemer that part was very disappointing. Disembarkation in Buenos Aires was terrible although not MSC's fault. We were off the ship and picked up our luggage in 30 mins. Once outside the port gates thousands of passengers were standing like penguins in Antarctica.. There seemed to be no real taxi queuing system. Cabs would appear and drop people off but no-one seemed to be getting in one. After about 20 mins we crossed the main road with 3 suit cases, turned left walked for about 300 yds, turned right and stopped by chance outside a government building where there was a taxi marshal. Within 2 minutes he had hailed us a cab and we were on our way. I think most of the other passengers are still probably at the port gates. Would we book MSC again? It would not be our first choice as we prefer smaller ships like Azamara. ( Just back from the Azamara Quest last week) Different class but you only get what you pay for. Overall we had a great time but please MSC get a grip on the food situation both in terms of choice and quality. Read Less
Sail Date March 2018
Took cruise in order to circumference South America. Good cruise except for the nonexistent wi-fy. No way to keep in contact with family except at the ports due to the ship’s poor internet during the entire cruise. The main dining ... Read More
Took cruise in order to circumference South America. Good cruise except for the nonexistent wi-fy. No way to keep in contact with family except at the ports due to the ship’s poor internet during the entire cruise. The main dining room meals got boring after second week. More variety for menu options on Lido. We did go to the specialty steak house restaurant for a Birthday celebration. We did enjoy our dinner and the service at the specialty restaurant. Sea days had lots of activities to keep one busy. Movies were current and enjoyable. Booked only one ship tour. Found more ship tours were offered once on board the ship, but we had already booked tours with companies outside the ship. Port lectures were great. Expecially enjoyed Julio, the port lecturer. Embarkation was smooth in San Antonio, but very very slow getting off in LA. There were a lot of sick folks on this cruise and did not see any extra precautions by Princess staff to contain. Read Less
Sail Date March 2018
We enjoyed the itinerary and had a good time. But, as usual with Princess, the food varied widely from excellent to terrible. The first week, the food in the main dining room was really high quality. Then it went downhill during the second ... Read More
We enjoyed the itinerary and had a good time. But, as usual with Princess, the food varied widely from excellent to terrible. The first week, the food in the main dining room was really high quality. Then it went downhill during the second week. The food in the buffet was consistently poor throughout, by the way. Can't recommend eating there unless you're in a rush. Princess needs to get some quality control in their kitchens. I should also mention that the entertainment staff and cruise director and his assistants were excellent. I especially enjoyed the Zumba classes. But the specialty entertainers that they brought on board left a lot to be desired. The singers were like old-time Vegas singers, very flashy but not good. And there was a magician and juggler. We did enjoy the hypnotist, though. Pretty funny. Although there is definitely room for improvement, we enjoyed the cruise. Read Less
Sail Date March 2018
The activity staff was great on the ship with Trivia and games 2 times a day. The ship did not have enough interesting enrichment sessions except for fellow passengers who did the bike ride from northern Alaska to bottom of South America. ... Read More
The activity staff was great on the ship with Trivia and games 2 times a day. The ship did not have enough interesting enrichment sessions except for fellow passengers who did the bike ride from northern Alaska to bottom of South America. Their presentation was amazing! The food on the cruise was just ok with dinners taking over 2 hours due to delays in the kitchen. We did enjoy the ports booking our off the ship tours and wondering on our own. The cabin was a nice size and the bed very comfortable. Drinks on the Emerald were expensive and not good. We were able to bring on wine since the ship had very little inventory. The debarkation process was the worse we have experienced ever in LA. It took over 4 hours causing us to almost miss our flight home. People having foreign passports had even longer delays. Just terrible to end the cruise with long delays.... Read Less
Sail Date March 2018
Chose cruise for route and timing availability. Food was acceptable, bar staff good. Some dining room staff were rather surly and acting as if they were near the end of their contract and had no intention in renewing their contract. ... Read More
Chose cruise for route and timing availability. Food was acceptable, bar staff good. Some dining room staff were rather surly and acting as if they were near the end of their contract and had no intention in renewing their contract. Had the same annoying art auctions as Carnival. Pushing notion that if you were savvy enough to buy their art onboard, it would enhance your image as being a worldly, cultured and sophisticated person. While onboard, tried to extend cruise by 28 days. Was offered a "real good discount". On analysis, the offer was for a lower category stateroom and a per person increase in cost of $60 per day, plus $720 to change our Princess-arranged flight connections. At the same time of this offer, our travel agent advised us that the ship was 20% overbooked and that Princess was offering already-booked passengers discounts on alternate cruises. Disembarking was a joke. 8 US Immigration booths with only 7 Immigration officers to handle 3800 passengers! Princess obviously knew the timing and logistics when making flight arrangement for disembarking passengers. At least 60 passengers on 1 flight to Toronto had to be rebooked - spending 12 hours sitting in the airport. Read Less
Sail Date March 2018
food, as always, was very good on Celebrity, and our cabin steward and waiters were outstanding. The South American ports promised to be quite interesting, but we skipped one, never did cruise through the Chilean fjords, and our time in ... Read More
food, as always, was very good on Celebrity, and our cabin steward and waiters were outstanding. The South American ports promised to be quite interesting, but we skipped one, never did cruise through the Chilean fjords, and our time in Puerto Montt was so abbreviated by very late arrival, that shore excursions were cut very short or cancelled because several were 6 to 8 hours long and would have been done after dark when it's very hard to see wildlife and natural wonders in national parks. The Captain never admitted that propulsion problems were at root of some of the delays, though many on Cruise Critic had commented on this issue and noted that ports were skipped as a result on other recent South American cruises. Two days of very rough seas and winds no doubt made the injured propulsion system work even harder than it was capable of. I know Infinity is going into dry dock next week to fix the problem. Read Less
Sail Date March 2018
The itinerary was great, but the ship not so much. Food menu has drastically gone down hill. On several nights, there was nothing appealing and steak is no longer on the every day menu. The entertainment was sub par but the entertainment ... Read More
The itinerary was great, but the ship not so much. Food menu has drastically gone down hill. On several nights, there was nothing appealing and steak is no longer on the every day menu. The entertainment was sub par but the entertainment staff were phenomenal. The ship needs some refurbishment in public areas. Some chairs were worn need to be replaced The beds were very comfortable. The princess tours were poor and outrageously expensive. We did mostly private tours and less than half the price of the equivalent Princess tours. The captain was by far the most informative and friendly captain we have ever sailed with. He was professional with a great sense of humor and really cared about the crew and passengers. Cape horn was wonderful and we were blessed with great weather. The inside passage around Chile and getting up close and personal to the glaciers was gorgeous. I highly recommend this itinerary. Read Less
Sail Date February 2018
Last thing on our bucket list after travelling for 49 years.. First time to do Argentina, Uruguay, Chile, Peru and Nicaragua. Unfortunately on this cruise we had too many things on board that we have become accustomed to on our ... Read More
Last thing on our bucket list after travelling for 49 years.. First time to do Argentina, Uruguay, Chile, Peru and Nicaragua. Unfortunately on this cruise we had too many things on board that we have become accustomed to on our previous 30 day cruises that have now been removed or declined in quality. I certainly hope that Princess will read and react to my post cruise survey, where I tried to tell them what had gone wrong and also what they had done right.. On the positive side, all of the staff did an excellent job in everything before the cruise and on embarkation. 99.9% of the ship staff, from the Captain to Maintenance, did an excellent job and I laud them for their efforts and performance. However, on the negative side, Princess has removed their "happy hour" at 4:00 pm and 10:00 pm, you must get into the Princess Theatre at least 45 minutes prior to early show time to get a seat together, the dinner menu repeats after the first 15 day segment of the cruise, food flavour and taste in the anytime dining room has deteriorated, at dinner we were presented with Cornish hen when we had ordered pheasant (when they thought we would not know the difference), I did not receive a call back from the Cruise Director after a written complaint regarding an insulting entertainer that I had presented to the desk, guest entertainers ranged from spectacular to terrible. To add to this poor experience some stupid, selfish souls came on board with coughs and colds, and despite several hints from the staff regarding hygiene, by the time the cruise was over I would say 50% of the ship was sick. Most coughing and sneezing. We were both sick so we had to miss out on playing bridge on sea days and could not share a table at dinner so as not to spread the virus any more. No, I there was not any talk about Norwalk. To cap it all off, US Immigration at Los Angeles was terrible. We were scheduled off the ship at 8:15 am. We finally cleared immigration at 10:45 am. Fortunately we did not have anearly flight to catch or we would likely have missed it - Note NOT Princess fault. Read Less
Sail Date February 2018
Embarkation was very smooth and organized. We did not have much wait time. The ship was beautifully arranged. Easy to find our way around. The Itinerary was great. Many ports of call as well as two sea days observing the Glaciers. We ... Read More
Embarkation was very smooth and organized. We did not have much wait time. The ship was beautifully arranged. Easy to find our way around. The Itinerary was great. Many ports of call as well as two sea days observing the Glaciers. We had up close view of them We had anytime dining giving us the opportunity to meet variety of people. The showroom seemed to be a bit small for amount of people on board. The room filled up to to 1/2 hour to 45 mins before showtime. I think the timing was off to coordinate with dinner times. Shows were interesting, but could have used a bit more comedy. The wait staff in general was great. I did feel the staff in the buffet were very sluggish and 's appeared to be tired. Supervisors seemed to be after them a lot but I didn't really like to see them being reprimanded in front of passengers. The ports included several that had tendering to shore. It was organized very well. Wait times seemed relatively short. We arrived early to Buenos Aries and took a side trip to Igazau Falls. It was spectacular and by far the best part of our cruise. Read Less
Sail Date February 2018
The places the ship will be visiting is the place we are interested to see. The price of the cruise is reasonable taking into account it was a 30 day cruise and Los Angeles is the disembarkation area where we reside 45 miles away. The ... Read More
The places the ship will be visiting is the place we are interested to see. The price of the cruise is reasonable taking into account it was a 30 day cruise and Los Angeles is the disembarkation area where we reside 45 miles away. The only problem on the day Princess picked for disembarkation was not very well thought of, it was Good Friday. Most people in the Port of Entry took the day off, so it took us close to 4 hours before we were able to get out of the ship. My other concern is the way the food variety and the entertainers were repeated on the next segment of the cruise. I don't think anyone will pay again for something they already have. These made the cruise so boring and every passenger I talked to had the same complain, the menu and entertainments had been repeated after 15 days of cruising. But in all fairness to Princess, the BEST AND EXCELLENT SERVICE are provided by their staff especially the people in the dining as well as the buffet area. Read Less
Sail Date February 2018
The date indicated on the form for this review states it is a 14 night Antartica cruise. In fact it was the Patagonia and Chilean Fjord Cruise. This was on an expedition ship and advertised as an expedition cruise. WE have been on two ... Read More
The date indicated on the form for this review states it is a 14 night Antartica cruise. In fact it was the Patagonia and Chilean Fjord Cruise. This was on an expedition ship and advertised as an expedition cruise. WE have been on two previous Silversea expedition cruises (Galapagos an Sub Antarctic islands of New Zealand) and two Linblad expedition cruises (Alaska and Arctic). This cruise was not by any stretch of the imagination an expedition cruise. During the fourteen days we were out on zodiacs only three times (not counting transport into a couple of ports) for any kind of wildlife or nature (glaciers) viewing . In fairness we did a great deal of cruising through the fjords and saw wonderful scenery which could only have been seen from a ship. This however was true on the other expedition cruises as well. What was missing here was getting out into nature on the zodiacs to view animals and birds or on land hikes. Instead when we were not cruising we were dumped at uninteresting ports and taken on buses to see "made up" activities (e.g. sheep shearing, so called "rodeos", and made up local dance exhibitions-all tourist ready) or dumped into a nondescript town in the rain and told the bus would pick us up in an hour-our only option was to go to a local bar to get out of the rain. The bus trips were all conducted by local guides who clearly didn't know the difference between an expedition cruise and any other tourists however they may have arrived. While a couple of ship expedition team members were on the buses they largely acted as "keepers' not as guides. The one bus trip which was justified was to Torres del Paine. While the park was a bit of a disappointment it was justified to go there given the fact we were nearby and it is well known. Otherwise the bus trips, the activities and destinations were insufferable. There were certainly others on the ship that were as frustrated as were we and I assume there were some that were happy to be dumped on buses. While the trip description disclosed some of the bus trips it did not do so in sufficient detail to commuicate the frequency or uselessness of them. As on of the naturilist said -this was more like a "traditional cruise" than an expedition cruise. I assume the itinerary is developed at the head office where is easy to sub out to local guide companies and the on board naturalist had no ability to modify the schedule. Most of them were very talented and it was a complete waste that we were only able to avail ourselves of their knowledge during presentations and not out in nature. We will be very skeptical of future SIlversea cruise descriptions of so called "expedition cruises " in the future. It is just unfortunate that Linblad doesn't have a more extensive itinerary. Read Less
Sail Date February 2018
The more you cruise, the more you learn. This I know for sure: when the prospect of going to lunch or dinner fills you not with joy but trepidation, it’s time to find another cruise line. This 28-day Incan Empires voyage was our ... Read More
The more you cruise, the more you learn. This I know for sure: when the prospect of going to lunch or dinner fills you not with joy but trepidation, it’s time to find another cruise line. This 28-day Incan Empires voyage was our 13th cruise together on Holland America but, regrettably, not a good one. We weren’t alone, meeting a number of veteran cruisers with a varying litany of complaints about HAL, the Maasdam, or both. Some of them retain dogged loyalty to the line but, for those of us willing to make choices, HAL will lose customers and showed no sign on this cruise of wanting or being able to attract new ones. The itinerary was just fine: 12 Latin American ports in seven countries. The onboard service, with one or two glaring exceptions, was excellent. Old and cranky the Maasdam may be, but we heard just one tale of a leak or flood on this trip. Our standard outside cabin was adequate but frustrating. Comfortable beds, decent sitting space, enough storage, but arranged to encourage frequent collisions between the inhabitants. Only one plug-in outlet, so we had to negotiate charging schedules for our various devices. A noisy crimp in the floor. Badly designed reading lights. Tiny TV. For one day-long stretch we had no TV news reception at all because the funnel was blocking the satellite receiver. Not even HAL could make that stuff up. At least the voyage channel had been fixed since our last Maasdam cruise: welcome, but with far too little information. And the bathroom: don’t get me started. The only AC plug is above your head, and you had to clamber up and over into the tub. The man who designed the shower controls is a masochist. As for the public rooms, the showlounge has always had lousy sightlines, but the shows themselves were an improvement on recent offerings. The head office has cut the show-band from nine to five players over the last few years but the five were a talented bunch. The production shows looked to us like revamps of old standards, but the dancers were the best we’ve seen in a while, apparently employed by a sub-contracter in London. The guest entertainers were consistently good, though HAL saved money by having several of them perform twice. Too bad so many of the geriatric passengers were asleep by nine o’clock, leaving the in-house musicians with almost no one to play to. On its busiest night, I counted 21 passengers in the casino. The dealers spent huge chunks of their time staring at each other. Cost-cutting was most evident in the dining areas. Taking buffet trays out of passengers’ hands has saved, an officer told us, one-third of Lido food costs; never mind that you now need training as a juggler to get your food to a table. Eliminating most self-service is supposed to reduce the spread of illness but it means you almost never get what you really want. The Dive-In place near the pool somehow managed to take more than 20 minutes to cook a cheeseburger. Our experience with Holland America’s ponderous bureaucracy would make fertile material for a stand-up comedian. Pre-cruise, we filled out all the forms required to get our boarding passes, only to get a cascade of emails telling us we hadn’t done what we had done. A phone call finally resolved the matter, though we’ve found on other occasions that if we book through a travel agent, HAL often refuses to talk to us even for very basic information. Part two: We received a bottle of champagne in our cabin from a company which doesn’t know neither of us drinks champagne. Could I exchange it for soda pop, like Sprite? No, I couldn’t. Why not? Policy. Whose policy? Head office. Would the nice lady call and ask a manager? Yes, and she did, the food and beverage manager: same answer. So I gave up. Not five minutes later, she phoned our cabin. Policy reversed: four (four!!) cans of Sprite (worth $9 retail) would be traded for the champagne. Stand-up material, as I said. I’ll spare you the other examples; trust me, they’re just as bad. I’ll spare you also the three examples of bad service, for which I blame not the crew members themselves but the standard of training and management taught and implemented by the cruise line. The Hotel Director is a fanatic runner – miles every day, on board and ashore – but his attention to business may be a bit lax. The cheerful and enthusiastic cruise director, Ryan Baird, directed almost nothing, trivia questions excepted. Asked to put a small passenger gathering of like-minded crafties in the daily program, he declined, citing head-office control of every word. The (rather pointless) Captain’s Toast was scheduled at exactly the same time as late-sitting dinner: fixed by head office; no chance of a change. In fact, the 7:45 dinner sitting was seldom more than half-full. The other couple assigned to our table showed up twice in 28 nights. We stopped looking forward to dinner fairly early in the cruise, finding the main course offerings quite bland and unappealing. When we had main courses the food was invariably too dry or overcooked or both. Appetizers were varied and tasty, but the serving sizes had been cut back to a laughable level. (One night, I ordered Coconut Shrimp; result; two shrimp, each an inch long). Soups were very good, as were desserts, though sugar-free options would be welcome. Our dining room service, however, was superb. Our lead waiter, Reza, and his assistant Hakim were as good as or better than any servers we’ve had. HAL may have declined in some areas, but its Filipino and Indonesian service staff are consistently very good; without exception, they greeted us passengers with smiles, something sorely absent now on some cruise ships. We were told by an officer that Holland plans to hire more service staff from other countries: bad idea, IMHO. The line is also upgrading its EXC shore programs, intending to give passengers a richer (and, I’ll bet, more expensive) cruise experience. So they sent as our EXC guide on this cruise a young woman who had never been to almost all the ports we visited. I called her Ms. Google, for her skill at telling us what any decent search engine would produce after a cursory sweep. Cheerful, yes, and frank about her lack of knowledge, but woefully ill-prepared. The blame for this goes not to her, but to her employer. The ports – main reason we took the cruise – were fascinating. In Cuyutlan, Mexico, near Manzanillo, we gently put day-old turtles onto a beach so they could scramble to the sea, not to return (if they survive) for at least 18 years. We saw a huge LNG carrier traversing the new locks in the Panama Canal. We watched, with thousands of others, the dancing fountains at a park in Lima, Peru on a Saturday night. We declined to spend $2799US each for a 54-hour tour to Machu Picchu; people who did said it was exhausting and memorable. There were three ports where I stayed on board and, after talking to other passengers, had no regrets. But different people have different tastes. In summary, good trip, not such a good cruise. We’re taking a rest from Holland America for a while, at least until we hear that our concerns have been met, or, of course, a rock-bottom price makes us hold our noses and take the plunge. Read Less
Sail Date February 2018
We chose this cruise because we wanted to just get away, and enjoy some warm weather. We did that! however, we were greatly disappointed with many things this cruise. it is very obvious that a big staff reduction has taken place in all ... Read More
We chose this cruise because we wanted to just get away, and enjoy some warm weather. We did that! however, we were greatly disappointed with many things this cruise. it is very obvious that a big staff reduction has taken place in all areas. Service on lido deck, in the showroom , crows nest, was very poor. I had a problem with my computer, and there is no technician available to help. Why? Everyone is not an expert with todays technology. had to get a refund for my computer time, as i could not connect to comcast, for my e mail, and no one could help me. The dining room service was very spotty. Very few days, did we have our entree before 6:30, for our 5:30 reservation. Our table was #50, and we all complained. Our table consisted of 4 and 5 mariner and above, so this is not what we were used to. The new tour department, is not very friendly, nor are their tours described good enough in the brochure. They did not want to answer direct questions. With very long piers, it is very difficult to walk the pier, in the hot sun, for 80 year old people. i was told twice, there would be transportation, but there was not. The one land and sea tour, there were not enough seats on the boat, for all of the people to be seated. Not acceptable at all. Could go on, but afraid, its too long already. Read Less
Sail Date February 2018
Was going to South America ports we wanted to see. Production shows were some of the best we have seen in 35 cruises. The cast gives 110% every minute of the shows. You won't think it possible to move at that fast a pace for a full ... Read More
Was going to South America ports we wanted to see. Production shows were some of the best we have seen in 35 cruises. The cast gives 110% every minute of the shows. You won't think it possible to move at that fast a pace for a full hour, but they do, and they will be waiting for you at the entrance to the theater after the show to greet you. The cruise director doesn't have the staff do all the work, he will sweat with you daily out on the deck. Most involved director we have ever had. About half the guest performers were worth seeing, and with the exception of a piano player /singer with little talent and a need to talk to staff rather than preform, the music on board was great especially blind vinyl, encourage Amy to sing, and the jazz trio. Food quality ,service, and selection were poor. What a shame. Read Less
Sail Date February 2018
First time cruising with Norwegian Sun. They had an outbreak of gastrointestinal sickness on the cruise before ours and it continued on our cruise. Unfortunately I got sick. After being quarantined no one followed up to see how I was or if ... Read More
First time cruising with Norwegian Sun. They had an outbreak of gastrointestinal sickness on the cruise before ours and it continued on our cruise. Unfortunately I got sick. After being quarantined no one followed up to see how I was or if I needed anything and the room service menu was very limited for my husband who was not sick but also had to be quarantined. Consequently we missed two days and one port. The WiFi on the ship was a waste of money as half the time people couldn’t get connected. I also found there were a lot of fees for very little service. I did not find the service as good as on other ships. With the free style dinning the wait staff does not get to know you. However the staff were good considering the extra work they had with the sickness on board. Our steward was also great. Read Less
Sail Date February 2018
We chose this cruise because of the itinerary and the size of the ship. My husband has trouble walking and I didn't want a Mega Size ship where it would be a long walk to all the venues. I requested a cabin in the middle of the ... Read More
We chose this cruise because of the itinerary and the size of the ship. My husband has trouble walking and I didn't want a Mega Size ship where it would be a long walk to all the venues. I requested a cabin in the middle of the ship, and instead we had the very first cabin in the bow. I paid extra for "run of the ship" hoping for an upgrade or at least, a cabin in the middle. The dining room, theatre, and buffet were all in the stern of the ship. When I went to guest services, I was told the ship was sold out which I found out was not true. The ship was on a high health alert due to a virus on the trip before ours. Using that as an excuse, we didn't get into our cabin until 4:30 and the ship was leaving at 5:00. Our cabin did not get any ice or water for the first 2 days and then we had to call Room Service to get ice. The entertainment, with a couple of exceptions was poor and amateurish. The Library was closed for the entire trip and there were very few activities to do on sea days. Read Less
Sail Date February 2018
We took this cruise because of the price, the perks, and a chance to cruise with friends from various states. It was our first time on NCL and we were not very impressed. The staff from our room steward to bar tenders to dining room ... Read More
We took this cruise because of the price, the perks, and a chance to cruise with friends from various states. It was our first time on NCL and we were not very impressed. The staff from our room steward to bar tenders to dining room staff was very accommodating and did a superb job. The entertainment was average with just a couple of outstanding entertainers. We have been on other cruise lines that actually give talks on upcoming ports and do it without trying to sell ship tours - just informative talks. I realize that NoraVirus can happen but the way the ship's Captain handled it was deceitful. Never even admitting the extent of crew and passengers affected lead to distrust by many of us. My husband and I were both diagnosed with the flu and charged $2,497.03 for the treatment. I guess since we were captive patients you are free to charge any amount you want. The one Tamaflu that we brought cost us $42 while the one I got on board was $419 —-REALLY!!!! A little good will from NCL would go along way to accepting the impact of both the NoraVirus and out particularl illness. I heard several passengers expressing disappointment that NCL didn’t offer ANYTHING (such as a dollar amount off future cruise which you know would not be acted on by many) for the inconvenience we all suffered.n Read Less
Sail Date February 2018
I have sailed Silver Seas more than 600 days and got to know and befriend the crew on other ships. Knowing that SS chose the cream of the crew for Muse I wished to join them. The crew exceeded my expectations. As the ship is new there were ... Read More
I have sailed Silver Seas more than 600 days and got to know and befriend the crew on other ships. Knowing that SS chose the cream of the crew for Muse I wished to join them. The crew exceeded my expectations. As the ship is new there were very few visual or maintenance problems. The inexpensive art works were not great. My major problem was the dining experience. Firstly, and mainly, the in cabin dining has really been downgraded. Up until Muse, and now I gather in the stretched Spirit, in-cabin dining only offers the room service menu. Previously I could order from MDR dinner menu. Food was tasty, a little salty, and the menus went unchanged for a week at a time. CD Vicki, as always, was bubbly, entertaining and efficient. I would have liked to experience "Ship Happens" again. David Bilsand was excellent.Ship did not run out of Billi Billi! Read Less
Sail Date February 2018
This was our 7th or 8th Princess cruise. The cabin was fine and our attendant was more than accommodating. The ports and scenery were great. The ship was in very good shape but the carpet in our cabin needed to be deep cleaned and some ... Read More
This was our 7th or 8th Princess cruise. The cabin was fine and our attendant was more than accommodating. The ports and scenery were great. The ship was in very good shape but the carpet in our cabin needed to be deep cleaned and some touch up work needs to be done in the elevators and public areas. Some of the upholstered chairs in the public areas need to be cleaned or replaced. But over all we had no problem with the accommodations. HOWEVER, the food was very disappointing. The breakfast and lunches on the Horizon Court was pretty much the same every day. The restaurant breakfast service was inconsistent. Sometimes the pastries and other breakfast breads were offered when one sat down and other times came after the food arrived or at the end of the meal. Trying to get a hot to warm English muffin was a challenge. The evening meals in the restaurant had a lack of variety and some evenings, the menu choices were pretty bad on some evenings. Princess has taken the every night steak option off the menu which is a disappointment. The only night steak (on a 14 day cruise) steak was served was on a Friday night and it being Lent, three Catholics at our table had to pass on it. Lobster was served one night. It was rubbery with no taste with no drawn butter made available. There was also a calamari steak on the menu one night that was so unappetizing three of us at our table did not finish it. The other problem was the constant up selling during the meals by staff coming by (and usually interrupting a conversation) to sell a specific drink, buy a wine tasting, and promoting the specialty restaurants. As one person at our table said, why take a chance and pay for the specialty restaurants if the food in the main restaurants was not that good. I hope this food experience was an exception and is not an indication that we will be seeing this on future cruises Read Less
Sail Date February 2018
I chose this cruise as a group of friends had booked and we thought it would be a great time seeing a part of the world for the first time. The itinerary was good but I thought the ship could have been better. Better entertainment, ... Read More
I chose this cruise as a group of friends had booked and we thought it would be a great time seeing a part of the world for the first time. The itinerary was good but I thought the ship could have been better. Better entertainment, perks etc. On my previous cruises there were at least a few perks included (drinks, tips etc) but this time everything was extra - and quite expensive! Based on this experience I don't know if I would book again with Princess if I were given a choice. We enjoyed the specialty restaurants but it would have been great to have more choices. The dining room staff were superb and we were happy with the menu choices each night. Would have liked to have seen better caliber entertainment. The shows were not 'wow' compared to our cruise on Celebrity. overall the cruise was fine but not spectacular. Read Less
Sail Date February 2018
We chose this cruise because of the add-on to Iguaza Falls. Same seemed to be true for the fellow Brits on board. We’ve travelled on Princess once before and vowed never again, however we were tempted by the itinerary. Sadly the ... Read More
We chose this cruise because of the add-on to Iguaza Falls. Same seemed to be true for the fellow Brits on board. We’ve travelled on Princess once before and vowed never again, however we were tempted by the itinerary. Sadly the disorganisation and lack of communication were the same as four years ago. Embarkation was shambolic. It took well over an hour to crawl through San Anitonio - typiical Princess penny- pinching instead of Valparaíso. We were one of the last groups to embark but the baggage handlers still hadn’t sussed how to sort out those of us with baggage tags from those who hadn’t. There were a large number of the latter. When we got to our cabin, desperate for the loo and a wash, our steward insisted on coming in there and then to tell us about the importance of hand washing, despite being asked to give us half an hour. The cabin was clean and similar to cabins of the same standard in other lines,( balcony). Main grump was the pillows. Princess vaunts their mattresses, but seem to totally ignore pillows, which are soft, thin and squashy. The ship itself was fine, but dark and in need of modernisation. Staff in housekeeping, bars and restaurants were great. Unfortunately the same could not be said for other levels. The captain deigned to speak every day at noon with position and some nautical details, delivered in a bored voice. Cruise director Paul didn’t speak at all outside the venues. One day there were around six or seven whales which followed the ship for two to three hours, but it was too much of an effort for the Bridge to tell us, or maybe the officer of the watch didn’t see them. The only person who made regular announcements was the art director, possibly because art took up more space and time than I’ve ever known on any other ship. Food was fine, if unexciting. Agree with others comments about the butter rationing. We always ate in the main dining room to avoid the scrum in the buffet. Ship ran out of the most popular wines, orange juice and nuts. We thought The Cruise was hyped up for TV. No, they really are that inefficient, apart from Timothy, who appears to be a bit of a twit on the show, but is actually very good at his job. The location expert was almost unintelligible and had an annoying habit of saying ‘eh’ every couple of minutes. The glacier alley commentary was particularly bad. The entertainment was poor. Too main of the acts spent too much time talking about themselves rather than actually performing. Timing of evening entertainment could be improved. Unless you want to eat early, chances of getting a seat anywhere other than the theatre are slim. Daytime activities are minimal if you don’t want to sold something.This voyage is in some of the world’s roughest seas, so more inside activities other than the art auctions are needed. Day time Happy Hour was only ever in one of the smaller venues. The star-gazing ‘enhancement’ was well presented, too bad the weather didn’t oblige. Trips are overpriced even by cruise standards. The wine tasting in Montevideo was worth every cent, though and the The Falklands were well above expectation. We complained about one trip and were offered a 15% rebate as onboard credit. Needless to say it wasn’t credited and took four people to sort it out on the last day. OH asked about the rate for Argentinian currency and was told 600 to the dollar, same as Chile. It’s actually closer to 20. Thank goodness we didn’t take cash out based on that advice. Despite all the gripes we enjoyed the trip, the weather was good for the location and seasons. Bar staff in Crooners, had great senses of humour and the scenery is awesome. Read Less
Sail Date February 2018
As stated on their website, no amenities. If your expedition happens to get cancelled for the day you have nothing (TV, internet) to fill your time which can prove to be very boring. The expeditions and expedition guides were good. ... Read More
As stated on their website, no amenities. If your expedition happens to get cancelled for the day you have nothing (TV, internet) to fill your time which can prove to be very boring. The expeditions and expedition guides were good. The vast majority of the staff was helpful and nice however, the food is sub-par. For the price I would expect something of a little higher caliber in regards to the food. Room was small and we had a AAA room. It was nice to be able to wear relaxed clothing and that you did not have to dress up for dinner as you do for other cruises. We started our trip in Ushuaia and went roundtrip. I would say the portion from Punta Arenas to Ushuaia was the much better portion of the trip as opposed to the portion from Ushuaia to Punta Arenas. Although the scenery was great, overall I wouldn't say it was worth the high price tag. Read Less
Sail Date February 2018

Find a Cruise

Easily compare prices from multiple sites with one click