This was our second cruise with Viking. The first cruise in China was very good. The ship was clean and looked newer. Our cabin was not overly spacious, but comfortable for the two of us. There were enrichment lectures that were informative, the entertainment was a singer and a man playing the piano every night. The service of most of the ship members was good, what you would expect, with the ...
I recognize that on any cruise there is a risk that bad weather can interfere with the experience. However, when problems occur, a reasonable cruise company is honest about the problems, mitigates the problems to the best of their ability, and takes reasonable action to remediate. On our cruise, high waves prevented our ship from reaching St. Petersburg. This had a major impact on the last two ...
This is my sixth Viking Cruise and the 22nd cruise Viking Cruise I have personally paid for (children, parents, in-laws) and it was a complete and total disappointment. The ship's Cruise Director and his staff were completely disorganized and when politely and confronted after several inexcusable mistakes, responded with, " this is our first cruise of the season and we're having to work out the ...
Chose this cruise since I've never been to Russia and Viking had the most recently refurbished ship. Furthermore, they seem to be dominating in the river and cruise liners with new ships added every year.
Boy was I disappointed with the entire cruise. Our program director, Irina, was too young and inexperienced for the post. As per usual, during your briefing on the upcoming day they ...
This was our first time with Viking River Cruise. It was disappointing. My husband and I always want to visit Russia and Viking was the only river cruise line that went there in 2016. There is a pole in the center of the cabin and you have to be careful not to trip over it..
The flights Viking booked us was really bad with 3 connections. They could have get us there with only 1 or 2 ...
We were eager to visit Russia and the river cruise seemed to be the simplest method of doing so.
We had to request the Letter of Invitation from Viking, because they did not send it automatically. About 10 days after the emailed request, we received the documents by email, written entirely in Russian and immediately applied for the Visas. We paid ILS an additional fee to transfer the ...