As we approached the pier near the Constellation a deckhand came running toward us to retrieve our luggage and escort us to our stateroom. That was only the beginning of the excellent service we received throughout the week of our Puget Sound, San Juan Island cruise. This was the fourth cruise I have been on with American Cruise Lines.Without a doubt, they have only gotten better and this cruise ...
This was our careful return to cruising after a 3-year pandemic hiatus. While both fully vaccinated, we were determined to exercise prudence and avoid crowds. We used Westjet credits from cancelled flights and traveled from Toronto to Vancouver, with pre-cruise stay at the Exchange hotel, 3 blocks from the terminal. We were very satisfied with this property. Dinner was at the Cactus Club Café ...
We chose this cruise due to the departure port (Vancouver) for a quick getaway. Vancouver to LA (stops in Astoria, Santa Barbara, San Diego).
Weather in Vancouver was perfect for sail-away, and it's always great fun to leave under the Lion's Gate Bridge. The seas were like glass the entire cruise.
The ship seemed in great shape, and the crew was by far the friendliest of any large cruise ...
We thought it was a simple and easy getaway from Vancouver. Down the coast to Santa Barbara, CA then to San Diego and home from LA. The Food was so poor in quality, temperature, and presentation. From overcooked salmon, and cooled escargot to rotten lettuce, tomato and cucumbers. Just to name a few things. The app system went down three things. Internet is overpriced at $28 CDN a day. All the ...
I chose this itinerary because I was on a B2B2B. I boarded the Radiance on 9/23 for the 11 night Hawaii and stayed on 10/4 for the 2nd Hawaiian cruise and decided to stay on for this 10/15 Pacific Coast cruise. The first two cruises were unremarkable while this last leg was remarkably bad. It coincided with spring break and there were too many unsupervised, unruly kids.
I had remained in ...
I used Boton to sail from because Clarkston was not there. So disregard the embarkation port. We have been on 55 Ocean cruises and 5 River Boat cruises which gives us the ability to critique this cruise. We sailed from Clarkston, Wa to Portland, OR. on October 13, 2022. VERY DISAPPOINTED! American Cruise Lines has been in business since 1972 and you would have thought they just started doing ...
We have wanted to take the Snake and Columbia river cruise covering the area that Lewis and Clark traveled in the early 1800s. We sailed on the American Cruise Line Harmony which was very disappointing. The line was very disorganized and the staff very inexperienced. Tours were changed or eliminated without notice until the last minute. The trip was pricey and not worth the cost. We could ...
We sailed Oct 2022. We were looking forward to MSY - MEM. The line can’t control the river. The day before we were supposed to fly to MSY, we were notified they couldn’t sail south of MEM because the river levels were too low so we needed to change our flight reservations to MEM. We were promised a refund for any change fees w/in 4 - 6 weeks. Fortunately, our Tours By Locals day trip and our ...
Response from BriannaH, Guest Relations @American Queen Voyages
Hello! Thank you for taking the time to leave a review. We are disappointed to hear that you did not have a great experience on American Countess and that the refund process is lengthy. We...
We sailed on The Columbia & Snake river on American Harmony!! From the minute we arrived at the ship the deck crew met and carried our luggage directly to our stateroom, no waiting. Unpacking when well with ample storage space and closet. Each stateroom comes with a balcony, two chairs and a table.
The crew was outstanding, from John Moretta the Hotel General Manager (who we had the privilege ...
We have sailed over 300 days on Princess ships and chose to take this as the Royal Princess is a "Royal Class Princess ship" sailing out of San Francisco. No question it is a beautiful ship, spotlessly clean. We had had earlier experience in 2022 on Regal Princess in Europe and expected the same standard on the ROYAL Princess. To our complete and utter dismay we were in for a huge disappointment ...