We have always loved our princess cruises. This was our 24th cruise with Princess. We had problems with dining, “dine my way”. Before we cruised I booked early dining, 5 o’clock dining. Our first night on board, there was a huge lineup at the dining room entrance. When we finally got to the entrance of the dining room they looked it up and said we had no reservations! It was a mass of confusion. ...
We have sailed on many cruises and took this one because it has been a goal to see the Panama Canal and this one ended in San Francisco, an hour from home. From our first day on board it was clear that Princess has made cutbacks in all aspects of their operations. Limited cabin service, worn and or dirty cabin and balcony furniture, reduced options, quality and portions of food, limited ...
Have done about 20 cruises....mostly on Celebrity, but 3-4 on Princess as well. This cruise is absolutely the worst cruise we have ever been on. Dining is a BIG part of cruising, and Princess, on this cruise has failed miserably. Every meal we have had in the main dining foom (either Concerto or Allegra) has been a joke. The food is brought out in a hap-hazard way, it takes forever to actually ...
I have been wanting to go on this newly remodeled ship for a while. Scheduling and price finally worked out for my traveling companion and me.
Embarkation was fine. The lines (of which, there are several) weren't too long and moved quickly.
We got a dirt-cheap rate. The stateroom was really good size and had lots of storage, etc. For a redone ship, why can't they add more power and USB ...
The staff was wonderful, the room was spacious and clean but that is where it ends. The ship is old and broken down, an empty pool, the spas were broken and cold more often than not, the sauna worked some days and not others. The buffet food was horrible, and cold. You could get cold fried eggs or cold scrambled eggs but if you want warm eggs you had to pick the hard boiled eggs. The dessert ...
We chose this cruise to celebrate our 25th anniversary. The cruise went as expected with a lot Princess had to offer watered down or non-existent due to Covid ad supply chain issues. These were known going in so I wont elaborate further. That said, Princess, or namely the staff and crew of Grand Princess was adequate, at best. The ship made the trip without any major problems. The cabin had ...
We took a girl's trip with 11 friends from March 5-12 and overall, the service and food were poor to average at best. My food was either lukewarm or cold, it took an hour to get a drink at diner, the buffet food was horrible. All the meals took over 2 hours due to slow service and they made the drinks wrong half the time. The staff morale seemed low, and I was disappointed, as I expected a ...
I relied on HAL's reputation for excellent food and service and it's reputation for activities for adults and entertainment on previous very long cruises. This cruise was 35 days long, with many, many sea days. I was soon disillusioned.
The food was almost always served lukewarm and , for example, never was the toast at breakfast in the dining room served even remotely warm. Frequently, ...
Panama cruise new locks. Locks were great, that was certainly the best part of cruise…
Ruby is showing its age. The medallion system that Princess forces on you is problematic.
You might order a ginger ale from a waiter (that takes 5 minutes to enter into his device) then wait 10-20 minutes for delivery to your table. This happened again and again. You might order a cocktail while sitting at ...
This was our 9th cruise and easily the worst one we have ever taken.
Three days before the sailing, NCL informed us the "kids club" was going to be closed for the whole trip, angering a whole slew of guests, but they didn't give a reason or a solution of what to do with kids for 7 days.
The embarkation took almost 3 hours from the time we arrived. They clearly did not have enough staff to ...