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584 Mexican Riviera Cruise Reviews

Service was good most of the time, but kicked sure can use a lot improvements and at Holizon Buffet is ok but they need a lot improvement on how to display those foods and hate to say and write but that sushi was not eatable & miso ... Read More
Service was good most of the time, but kicked sure can use a lot improvements and at Holizon Buffet is ok but they need a lot improvement on how to display those foods and hate to say and write but that sushi was not eatable & miso soup was terrible. Dinner was almost same menu every nights dissapointed. Same salad & soup most time.too. Took Alaskan cruise back in May and was better than this cruise, may try another cruise line to see what they can offer or compare that’s what we need to do may be. It was too many people this time compare from last trip and over all my husband & I were disappointed. Entertainments were just ok not that fantastic. Sometimes restroom was dirty. Over all restaurant food was disappointed too. Another disappointment was was the gift shop selection. People told us ship was only one year old, but hard for us to believe bcuz most places were not that clean either. Read Less
Sail Date November 2019
Class Reunion was to take place on this Cruise Ship. It was set up by the worst Travel Agent in Tehachapi, CA.......... No Meeting set up anywhere... No information provided... That was a worthless gathering... We felt totally left ... Read More
Class Reunion was to take place on this Cruise Ship. It was set up by the worst Travel Agent in Tehachapi, CA.......... No Meeting set up anywhere... No information provided... That was a worthless gathering... We felt totally left out................ The "Masquerade Ball" lacked music and dancing... So, it was just people in costumes, or not... who barely spoke to each other. Nothing really. The Inspiration ship pales in comparison to others, such as the Miracle or Imagination... Tea Time, has always been a pleasant experience, and we have always looked forward to attend those. This time, we were told: "Lipton Tea is complimentary, but, the others are $2.00."........ Instead of individual tea pots, they just poured water in the cups............... So, corners are cut................. and what used to be elegant, has faded down to........... We Cruise often. We enjoy it. It is a luxury........ We see corners cut, and Grandeur is lost. The reason for this post, is a WARNING to all who enjoy Cruising as we do........... Much to my dismay, I must inform, and warn people, of Fraud and Thievery on Cruises. My wallet was in the top, zippered exterior part of my suitcase, in the closet, in the cabin. The ONLY person who ever entered the room, was the Room Attendant. On the way to the Parking Garage, I had counted the cash in my wallet because we needed that to pay our Handyman upon return from the trip. I did not use any of the Cash. My husband had plenty of Cash in his wallet, the Cruise and Excursions had all been pre-paid, and we had Credit Cards for Souvenirs. When our Handyman came, I reached in my wallet to pay him, and discovered the missing money... The next day, I discovered that my Social Security Card was also missing... The Room Attendant was very clever........ He left one $20. and the singles, so, I still had a stack of money, but the in-between was all gone. He also placed an other card from my wallet, where the Social Security Card was... My Social Security Card has my name and signature, which is easy to replicate.............. I feel violated. This is Fraud and Thievery. Carnival Cruise Line was immediately informed, upon each discovery, and so far, has not done a thing..................... I believe that such a report should remove the Room Attendant from accessing any other cabins, ever. He can work other posts, but, not be allowed in cabins. He can't be trusted. He should be investigated, because, this is not just Cash.......... but, a Social Security Card... What does he do with Social Security Cards? There is usually a safe in most cabins. From now on, we'll have to use it. I never, ever, expected a Room Attendant to take anything............ Now, we will never trust any of them................ I think that we will refuse them entry to clean. We can make our own bed. An other point, Cruises are charging a tip on our bill. This should NOT be allowed. We should tip what we want, if we want.......... It should NOT be mandatory... Our cabin did not have a fridge............ Chocolate covered strawberries were in our cabin when we arrived, but, without refrigeration, soon had a black fur coat, and had to be discarded... Our cabin was FAR from the elevators, and so, we had to walk a lot............. Elderly people should not be placed so far away from elevators. The Mardi-Gras Dining Room was a nightmare to enter........... There is a sign that reads: " Go up one level to come down..." We searched each and every single day... No matter how we went, we were always wrong... We went to the other Dining Room, and were TURNED AWAY......... We were told that we were assigned to the other Dining-Room ONLY. All in all........... we never want to go back on Inspiration............. Read Less
Sail Date October 2019
We had never gone to the Mexican Riviera. We were really excited to go on the Bliss and to be back in the Haven. We have enjoyed the Haven on other NCL ships. My overall cruise experience with Norwegian is fantastic; however the last ... Read More
We had never gone to the Mexican Riviera. We were really excited to go on the Bliss and to be back in the Haven. We have enjoyed the Haven on other NCL ships. My overall cruise experience with Norwegian is fantastic; however the last cruise on the Bliss was very poor. Our toilet did not work until Saturday afternoon, the last full day. We had to use the public restrooms in the Haven area the first six days of the cruise. They replaced the parts and the toilet multiple times until they finally replaced just about everything, then the toilet starting working. Wednesday night from about 10:00 pm until 3:30 am there were really strange sounds coming up through the walls. We call Hanno Meyer and he helped us figure out the Maintenance staff was removing and replacing damaged floor tiles in the Garden Cafe directly below us. There was quite a bit of hammering and grinding noises that kept waking us up. Sadly, the food in the Haven was the worst food we have ever had on any cruise. The kitchen appeared to be undertrained. The first day, I found a long black hair on the plate where the staff had just placed all of the food on top of it. We heard the kitchen blamed us for that, but the hair was under the food and we both have very short, blonde hair. No matter how hard we tried, they really struggled getting eggs cooked how we asked. We asked that the whites not be runny, really runny. It took until Friday until they finally cooked the eggs where the whites are how we like them, firm. We had to resort to having them cook us scrambled eggs or omelets just most of the week to be sure the eggs were edible to us. We asked for our steaks to be cooked medium well, but they kept coming back as medium rare, really red inside. We asked the staff what the cause of this was, they said, “the chef says it was a communication problem on the guest’s part”, obviously blaming us for their inability to cook food properly or at least how we asked for it to be cooked. It was very obvious that this kitchen staff was not able to cook the food to the "Norwegian standard" that we have had multiple times in the past. It appeared that nowhere along the process from the cook to the guest appeared to be any quality control. It was obvious that from the cook, to the person plating the food, the Sous chef, the server were not checking if the food was cooked to the NCL standard. The communication problem was within the kitchen. We were not asking for anything special or out of the ordinary, just right from the menu. I spoke to the servers and told them what my expectations were; if I order something a certain way, the server should be doing a final check in the kitchen to be sure what is on the plate is what the guests asked for. If it is not, they are the voice of the customer and to tell the kitchen staff, not just bring it to the table wrong. I will complement your staff, once we had that conversation Thursday afternoon with the servers and the Maitre'D, everything from that point forward was served to us perfectly. In the end, we were told the experienced kitchen staff were recently moved to the NCL Encore for training and the Maiden Voyage. If that is true, that was a huge mistake on NCL's part. Read Less
Sail Date October 2019
I was so excited to spend 7 days in the sun on the 9th largest cruise ship in the world! Brand new with all kinds of bells and whistles. Magic was going to happen. .....It was not exactly what I was expecting. The online process of ... Read More
I was so excited to spend 7 days in the sun on the 9th largest cruise ship in the world! Brand new with all kinds of bells and whistles. Magic was going to happen. .....It was not exactly what I was expecting. The online process of logging into an account and check in was the worst ever causing much stress and many repeated phone calls to support. God forbid you use a curse word. They stop talking to you. Most employees that I talked to from the bartenders to the galley staff couldn’t wait for their 9 month contracts to be up so they could transfer. They made no secret of this. You dont go on a cruise to surround yourself with the drama. The food was ok (try the pizza and the Indian food) in the buffet garden cafe. It was clean and you could always get a seat. Great view looking out over the front of the ship. The other restaurants were poor quality food and waiters pestering you for tips. OMG! The gym was good but doesn’t open before 6am. It’s the only thing on the ship that stays on time schedule lol. Jake the cruise director is ok. His underling from Ukraine is much better. Great dance parties and bingo calling. Park west... or should we say criminals... “yup” as they call out trying to sell you extremely overpriced paintings like used car salesmen with high pressure sales pitches and tactics. They are only seconded to the ships 75% off sales in the jewelry store for products like invicta watches that are marked up 80% already. Literally looked it up online on the spot with a sales associate who then stammered away that it was still a good deal, “75% off lol. I wonder what else they are trying to gouge us passengers on. The shore experiences on this cruise were in decent Locations getting off the boat and on it we’re very smooth and quick. The pool wasn’t crowded. Drinks are always flowing. That part was glorious. So much more to say in this review but like the cruise I’m only giving 70% effort. Ps I don’t know their names but the two “washy washy, happy happy” employees were the highlight of our interaction with the crew. Give this a big fat raise and promotion. Read Less
Sail Date October 2019
Many bad experiences on this cruise. Absolutely do not book a room over the theater. Loud banging noise until 11pm. The service was horrible- I had to get my own everything..... too much bad to write about. The food was really bad for ... Read More
Many bad experiences on this cruise. Absolutely do not book a room over the theater. Loud banging noise until 11pm. The service was horrible- I had to get my own everything..... too much bad to write about. The food was really bad for the most part. Unhealthy and tasteless OR way too salty. Steward was no where to be found. Room service didn’t answer once. Front desk was rude several times during the week. Shops were very pushy to buy, as was the art auction. Super loud party constantly on deck. Fitness center track is built right over the smoking area (yuck) Bartenders were always grumpy. Adult pool was way too hot. Excursions were canceled (two ports!) the elevators were impossible to get on, Ina regular basis The good: the nightly shows and the cruise director’s personality. The sushi. There are many cruise lines out there. Might want to shop around. I have this cruise line booked for May and will Probably cancel it was so bad Read Less
Sail Date October 2019
Where to start. I guess... some context, first. I’ve been on a lot of ships over the years, with different lines (Carnival, Royal, Princess... and now Norwegian). I’ve been on big ships and on smaller ones. While Carnival isn’t my ... Read More
Where to start. I guess... some context, first. I’ve been on a lot of ships over the years, with different lines (Carnival, Royal, Princess... and now Norwegian). I’ve been on big ships and on smaller ones. While Carnival isn’t my thing, I’ll always remember “Stan”... one of the waiters in the main dining room. Nicest guy ever. Made my trip. While the food on Royal is consistently bad, I’ll always remember Elvis... an amazing cruise director who made a tiny ship seem larger than life. While Princess can be a bit too bland, I’ll always remember the smiling staff. In fact, the staff on all those ships has always been the highlight. Always smiling. Always cheerful. I’ve learned, long ago, that as feature-rich as a ship might be, it’s the crew that you remember most. THE GOOD: Oh, man. My BFF and I have been DYING to go on the Bliss since it first launched. We watched countless YouTube videos and... were convinced this was the ship to end all ships. My friend had sailed on Norwegian before and raved about the food. So.. we booked a 7-night trip to Mexico. Just got back and... she was right. The food was solid. We ate in a few of the Specialty places (Teppanyaki, Q, Ocean Blue, and Cagney’s), as well as the others... Manhattan, Taste, Savor. We also ate at The Local quite a bit (great Reuben and chicken wings). Our chef at the Teppanyaki was hilarious (a highlight of the trip) and the food was great (maybe even better than Benihana). Q was a fun spot. Nice brisket and sides. While not a big Country fan, the music was cool; we enjoyed it. We liked the special margarita, too. The lobster at Ocean Blue... oh my. Get it. Worth dining here for this alone. Cagney’s was also excellent, but I think OB is better. Even the food in the main dining areas were consistently good. So, yeah... you’ll enjoy the food on this ship, for sure. No question. The Bliss is a beautiful ship. Elegant. Modern. You’ll feel like you’re at a 5-star hotel in Vegas. The Observation Lounge, for instance, gave me an Aria vibe (and I love Aria). There’s tons to do, from the go-karts and water slides to “bowling”, miniature golf, the spa, casino, and... all the typical things you’ll find on most ships. The casino is the biggest one I’ve seen (loved the screens at the bar and really appreciated that they set out finger sandwiches late at night). 
The shows were terrific (Jersey Boys, Six). A special shout out to Lorna and Dominic in the Manhattan Room for going above and beyond. Lorna had such a great personality and Dominic (supervisor), well... he saved the day after a horrendous experience (more on that in a bit). I got the Vibe Beach and Thermal Suite passes (go straight to the Social when you board to get the VB pass; $200+). Vibe Beach probably wasn’t worth it only because it was so humid. Thermal Suite... definitely worth it. The bartenders in Vibe Beach were awesome. It was great to have some quiet space, as well (since it is a massively overcrowded ship... as I’ll get to). Their Thermal Suite is far better than anything else at sea (at least on Carnival, Royal, and Princess). In fact, the floor-to-ceiling windows are found all over the ship. It’s incredible, really. From a design standpoint (excluding the # of staterooms), the Bliss is everything I thought it would be. Such a gorgeous ship. Chaise lounge chairs and leather couches, outdoor bars. In a way, it kind or ruins other ships now. Almost. THE BAD: I said the food was killer, but I’m afraid the buffet fell short. It’s not that it was bad, per se... but the variety was missing. We were all disappointed, though truth be told... I’m not a buffet guy (if it was like Bacchanal in Vegas, ok... but... my BFF loves them, so... whatever; she hated this one). Outside of the shows... and a couple decent bands, this ship really needs an entertainer... someone who can do more than just cover, but can reinvent the song and makes it something new (I’m looking at you, Corey... on the Royal Princess; we miss you, pal). They had some piano singers, but... a bit lackluster. I’ll get to the crowds, next... but if you don’t book your restaurants prior to the cruise (or reserve the go-karts the SECOND you get on the ship; use the screens), good luck finding a spot. With the exception of Food Republic (always available; not a good sign), almost every single restaurant was booked all week. The go-karts were immediately sold out. We couldn’t get into the Cavern Club because... there was no place to sit. We would have loved to have lounged around in the Observation Lounge, but all the chaise loungers were taken. The bars were cool (especially the outside one at Sugarcane Mojito and Vibe Beach), but they all close pretty early and... too many people. Very disappointing. Before I get to “The Ugly”, this is more of an observation. There were a TON of kids on the ship... which would have been ok, I suppose... if they didn’t completely swarm it. All day and all night, you’d hear (and see) them running down the halls, the stairs, and even through the casino. Young kids (alone) sitting at The Local bar at 1AM (yeah... 1AM), throwing things at their friends in the atrium. The little kids next to our room (left alone, again) would lean over their balcony to peek into our room... and they could have easily fallen off. There were also teens at Spice H20 (pretty sure it’s “adults only”). We couldn’t believe the staff didn’t intervene. If you are a parent, reading this... please be one. We get that you don’t want to sacrifice your trip, so you want to bring them along... but don’t let your kids go wild on the ship.. or let them stay up into the wee hours of the morning. Don’t mistake the stateroom for a babysitter. Um... ocean outside. Ok... rant over. Now on to... the really bad stuff. THE UGLY: With the exception of what I said about Lorna and Dominic, the bartenders at the Vibe/etc, (in what was a first... and tremendously shocking)... unfriendly staff was the rule (not the exception. There were five us on the cruise and all five of us agreed that it was universal. You’d rarely see anyone smile. In fact, the opposite... most staff made you feel like you were bothering them (and we are EXTREMELY polite.... always over tipping and thanking people profusely). It was absolutely bewildering. I mentioned Dominic. On our last night, we decided to eat in the Manhattan Room. We ended up at a table with a gentleman I won’t mention by name, but he was rude from the start. We noticed that a couple of the glasses were dirty, so we (politely) asked if he could give us another one. He slammed (yes, slammed) the glass down in front of my BFF. We all looked at each other in amazement, like... “Did that really just happen?” No smile. No greeting. I asked for a glass of wine, but... we all started feeling uneasy about him. Was he going to spit in my wine? I didn’t know (though I felt like he might), so... I quickly canceled the wine. He stared me down, gave a disgusted laugh, and said, “You’ve got to be kidding.” Now I was convinced. I said no, I’m good... and he kept staring at me... like he wanted to beat the heck out of me. We all knew we were in store for a miserable dining experience, so we told him we lost our appetite (we hadn’t ordered yet) and got up to leave. He just grinned while laughing with another waiter and watched us go. I went straight to Dominic. Dominic asked if we would like another table. We just... we were so disturbed by what had happened (shaking, actually)... that we declined and went down to Taste (or Savor; I forget). We were rattled. By the way... an interjection. Don’t eat in the Manhattan Room. Eat in Taste/Savor and try to get a window seat. Same menu. Better ambiance. Trust me. So much nicer/intimate. I don’t know how he did it, but we turned to see Dominic next to our table. He tracked us down. Said he got us a spot at Q, but... we didn’t want to get up and go, again. He asked if we would like a bottle of wine. Point is... he went above and beyond. We’ll always remember him. If you’re reading this, Dominic... thank you, Sir. From the hostess at Los Lobos who was short with my BFF to, well... almost every single crew encounter... our staff experience was such a negative one. It was like they hated their job. One of the bartenders did open up and... I have a feeling Norwegian isn’t as gracious with the staff as other lines (like being able to use the Wi-Fi to message home)... and I’m sure it doesn’t help that a lot of these passengers are loud, drunk and obnoxious (and I drink). Still, while it’s possible the staff on other ships simply fake it... there was no attempt to do so here. They were not in a good mood. Now... that leads to my next gripe (and maybe what led to some of the attitude). Passengers on Bliss were ALSO rude, as mentioned. If you’re like me, one of the things you love about cruising are your fellow travelers. Everyone is ALWAYS in a good mood when they’re on a cruise. Greeting each other in hallways and elevators. Just... a relaxed vibe. Not on Bliss. We’d say hi and... nothing. No eye contact. Or.. they’d cut in front of you. We’d see food lying on elevator floors and in stairwells (not only disgusting, but so disrespectful to the staff who have to clean up their mess... like hired help). These were people who were felt entitled. The spa is a great example. There were multiple times where I’d be resting under a “Quiet Zone” sign only to have someone FaceTime their friend with the volume cranked high... or to have people talking like they were in a crowded bar. Hot tub... ok. Quiet Zone area... not ok. So, rude staff and passengers... no bueno, but is what it is. I chalk it up to WAY too many people (many of them impolite). Everyone is just... overly frustrated (good luck with the elevators, by the way). If Norwegian is reading this, there are two things you can do, though. First, you need to improve your muster drills. With SO many people crammed into tiny areas to listen, few of us could hear anything (rude people, again) and we certainly couldn’t see. Maybe take a page from the airlines and do a video; force people to watch that and play it everywhere (maybe even in spurts throughout the cruise). Secondly, disembarkation. What a cluster. Everyone was miserable. They had us snake through what felt like the entire ship just to get off, but worse... there was no consistent message from the staff. Some said to wait in the atrium until our color was called. Some said to remain where we were. There were people sitting all over the stairs (pretty sure that’s a fire hazard) and blocking exits on the way out via tiny hallways. It took over an hour to get off the ship. In fact, the disembarkation process, alone, was enough to ruin the trip (and it was our final impression of the Bliss). Old people had to sit down because they couldn’t keep standing. I mean... it would have been comical if it weren’t painful. It smacked of poor planning. Like Norwegian had never done a cruise before. Royal Caribbean has bigger ships with just as many people and their muster drills/disembarkation are smooth. Would I go on Bliss again? God no. Not unless they’re giving out Haven rooms, in which case... I’d probably live out my entire existence there (well... and the casino/restaurants). Beautiful ship. Fantastic food. Excellent spa. The go-karts were fun (I got to go the last night... at the last moment), though you’ll have to deal with ignorant jerks who constantly bump and pass (gentlemen... relax; you’re not Mario Andretti; don’t ram kids). As I said, I’m torn. Princess is probably more my speed, but man... the restaurants on Bliss have kind of ruined it for me. That, and... they have so much to offer. I expect more now. I’ll give Celebrity a shot. Maybe that’s in-between (elegant, good food... but not crowded/rude). Anyway... hope this was somewhat helpful. I’m done babbling. Read Less
Sail Date October 2019
This is our 2nd Norwegian cruise with our kids. Our first one, 3 years ago on the Getaway, was fantastic. We stayed in the Haven in the 2 bedroom family villa and EVERY part of the cruise was fantastic! This cruise, we board to find a ... Read More
This is our 2nd Norwegian cruise with our kids. Our first one, 3 years ago on the Getaway, was fantastic. We stayed in the Haven in the 2 bedroom family villa and EVERY part of the cruise was fantastic! This cruise, we board to find a sign entering the Haven Sun Deck that only those 16 and over were permitted. That is completely ridiculous. First of all, there is ZERO communication on that while booking on NCL.com. There is NOTHING that states that children will not be allowed on the sun deck. On our Getaway ship, we spend numerous hours up there with our kids. This cruise...we basically were put in the Haven Pool deck which had the retractable roof closed, 90% of the time. "How was your time in the sun? We didn't get to be in the sun, but we did stay in a Holiday Innn Express!" Unacceptable. Why...WHY would you have 2 areas of the ship, the Vibe and Spice2O, be adults only and then have the Haven Sun Deck to be the same when there is a 2 bedroom FAMILY villa in the Haven? It is ridiculous. There are 2 separate areas of the ship that allow adults only to "get away from" the kids/noise. That makes no sense at all. If those in the Haven want a complete adult only experience...they have 2 options. We paid MORE than a couple that stays in the Haven, and did NOT get to have all of the amenities as they did. Let that sink in for a second. We specifically pay to have that part of the ship. To not be in the crowded area. To spend that kind of money only to be told we have to go to the public area of the ship if we want to lay in the sun with our kids (ages 13/11/8). Secondly, this ship has NO sports complex. Sure, it has a race track...but our kids couldn't do it because they were too short. The 2 big slides...tall enough, but not 99 pounds...so the ONLY slide they could do was the big one. From the getaway, where they could do 3 slides, ropes course, rock wall, spider slide, jump ball, 18 hole putt putt course, this was a complete disappointment. Now, this was my fault for not checking to see if there was not a sports complex, or at least something else for them to do. This second issue, is definitely my fault. The Bliss/Joy/Encore are obviously more for adults. Hey but the Bliss does have a 5 hole putt putt course!! Yes...sarcasm. Lastly, we brought our concerns our concierge the first night. He said that he was going to get back to us first thing next day (Monday). Monday, at sea, came and went with no communication, and a wasted day of not being able to be on the sun deck. Long story short, we talked with the Assistant GM of the Bliss, and he basically told us, too bad, that is NCL corporate decision...which, he was right. He just cannot make that decision to override the stupid decisions that corporate boards/execs make. Sadly, I have been cruising for over 30 years. My first cruise was when I was 10 years old on the SS Norway. Since then, my favorite vacation has always been a cruise, and an NCL cruise. No longer. There are way too many options, especially from Royal Caribbean, to continue to cruise with a line that discriminates against children, yet charges the same/more for those families to not be able to utilize all the amenities offered to those who choose to pay more for the Haven. On the final day the cruise decided to give us a discount on a future cruise. First off, we are taking a family trip to Italy next year, so we will not be cruising. But why would we choose to cruise again with NCL when our kids cannot go to the sun deck? Regretfully, my love for NCL cruises are done. This was a terrible way to end it, but there was nothing done to try to accommodate what they did not inform us of before the cruise. Read Less
Sail Date October 2019
I went on this cruise for my play daughters birthday. Although the bliss is a beautiful ship the service sucked. i payed for specialty dinners for two. i try not to eat off of a buffet because l don’t eat meat nor anything cooked with ... Read More
I went on this cruise for my play daughters birthday. Although the bliss is a beautiful ship the service sucked. i payed for specialty dinners for two. i try not to eat off of a buffet because l don’t eat meat nor anything cooked with meat. i could not get any reservations at the seafood restaurant or any of the specialty restaurants . I was not informed in advanced that getting reservations was going to be so difficult. the last two days of the trip i was finally told to go to the restaurants and see if they could seat us. The seafood restaurant told us no but cagney’s was very caring and understood my dilemma. They also were able to make room for my daughter that is wheelchair bound. Cootos to cagney’s and the people that helped us. when all the other specialty restaurants told me no, they said no problem. The buffet food, i’ll just say for lunch and dinner was bread and salad for me. This is the first cruise i did not know my stewards name or who he or she was. i cruised for 7 days, the first two days my room was not made up at all. the third day it was after 6 and they came to make up my room and i wouldn’t let them because i traveled with three disabled adults that were going to sleep. Even though i asked that my room be made up no later than 6 the day before. AND THEY DID NOT MAKE ONE ANIMAL NOR DID THEY DO ANYTHING SPECIAL TO MAKE US FEEL WELCOME Read Less
Sail Date October 2019
Had a good experience cruising with the Bliss through the Panama Canal. Thought we would go again with the Bliss on the Canada and West Coast Cruise. Bad mistake, it took us 3 hours standing in line in Vancouver to get aboard the ship. ... Read More
Had a good experience cruising with the Bliss through the Panama Canal. Thought we would go again with the Bliss on the Canada and West Coast Cruise. Bad mistake, it took us 3 hours standing in line in Vancouver to get aboard the ship. There was no priority boarding for anyone other than the Haven. We then find out Seattle had been cancelled from one of our stops and we would spend 2 boring nights in Victoria BC. The food aboard the Bliss was average and we could not get a reservation to the Specialty Restaurant Cagneys. We had to make reservations to go to the show Jersey Boys ( this was a very good show). The other show about the wives of Henry the 8th was a disappointment, I thought being loyal to one cruise would reap some benefits like priority boarding, apparently being a Gold member meant nothing for boarding in Vancouver. I will start looking at other cruise lines for my future trips. Read Less
Sail Date October 2019
I was on the Grand Princess 2 years ago with friends and family and everybody was surprised how good the food was. This time however the menu and quality have deteriorated so much that it is the worst out of over 30 cruises I've been ... Read More
I was on the Grand Princess 2 years ago with friends and family and everybody was surprised how good the food was. This time however the menu and quality have deteriorated so much that it is the worst out of over 30 cruises I've been on. Hamburger instead of steak is now on the everyday dining room dinner menu. Menu lacks variety such as pork belly multiple times and salmon on both sides of the menu. Horizon Court is even worst with the same pasta, rice, vegetables everyday. Roast chicken was served many times at lunch. Sea day daytime activities are boring with a lot of seminars trying to sell you stuff. Good selection of movies including current ones. Singers and dancers and production shows are excellent. The best thing that save this cruise was the professional and friendly crew. The outstanding service of the staff at Horizon Court is the best I've seen on a cruise ship. They are quick to offer beverage as soon as you sit down. They are particularly good with helping the elderly passengers with their plates and leading them to the tables, Our dining room waiter and assistant waiter were very attentive, professional and caring. It is very annoying that there is no mdiship staircase so the midship elevators are crowded. Elevators are very slowest. Many Princess ships including the new ones have this same design flaw. Read Less
Sail Date September 2019
Reasonable prices... yet the cruise is crying out for remodeling looks like an old vegas casino. Smells very much like one too, alcohol n cigarettes . I don’t feel is family friendly as the bar is right next to the pool. People were too ... Read More
Reasonable prices... yet the cruise is crying out for remodeling looks like an old vegas casino. Smells very much like one too, alcohol n cigarettes . I don’t feel is family friendly as the bar is right next to the pool. People were too drunk we saw 3 fights not something I want my kids to experience on our family vacation. The pool I feel is too small for everyone on board it gets too crowded... the main activities took place on the days where you can get offthe ship, and the actual day when everyone stays on board not much to see or do.... In regards of the food not much vegan or vegetarian options but like anywhere else is all about getting creative with your options. But the high light of the trip has to be dinner, the staff is amazing made us feel like royalty..... Not sure if I would spend my money on a cruise again maybe I can try a different cruise line, definitely a resort is the way to go, for us as a family. Read Less
Sail Date September 2019
I went on this ship as it was the only thing available at the last minute when trying to find a cruise to take my 30y.o. sister on who has never cruised before. I had done this itinerary twice before (Ensenada twice and Catalina Island ... Read More
I went on this ship as it was the only thing available at the last minute when trying to find a cruise to take my 30y.o. sister on who has never cruised before. I had done this itinerary twice before (Ensenada twice and Catalina Island once) and I had done this ship before in 2015 being in a wedding as my friend was married on it. The ship looks old, worn, and dirty. We saw crew members dusting the walls in the morning but important things like cleaning our oceanview window so we could have a clear view outside and pickup up trash in the public bathrooms were missed. The handwashing machine near Blue Iguana didn't work properly most of the time, just flashing a red light and and hand sanitizer near there was never filled. The bathroom nearest the buffet on port side, the air dreyer never worked and there were no paper towels available. Within 20min of boarding the ship we sat down in the buffet to eat lunch and the wooden bench part of the seat in one of the booths completely fell off the bench making my sister almost fall. Two crewmembers walked by, saw it was broken, and did nothing. Certain coffee makers and other drink dispensers didn't work the entire cruise. Our sheets had holes and there was only one outlet in the whole room. The food in the dining room was more miss than hit and no one encouraged hand washing like they do on NCL. I rarely touched the ladles and spoons to serve myself, using a blue cloth napkin instead, yet I'm still sick the day after the cruise. The casino house edge on roulette is insane with Carnival adding a B (bonus) green space to the the standard 0/00. The lady running the trivia was unfamiliar with the subject matter of some of the trivia games and while generally having people from all over the world work on the ship is an amazing display of diversity, in this case it made trivias less fun when you can't understand the host. Not only when running the Harry Potter trivia was she unaware of simple things like Ron's last name being pronounced Weasley and not Wesley but the second question asked was WRONG! "Of the three main characters, who is the oldest?" The correct answer is Hermione, yet on her sheet (and clearly because she's not versed on the subject matter to know otherwise) the answer says Ron, which is incorrect and leaves a damper on the experience itself when those running a trivia don't know the correct answers. German C, the DJ on board always looked like he hated being there. Nightclub hits was supposed to start at 11:30 in the dance club but normally he didn't stop playing oldschool or 90's hits until 12:15am or later making the fun of dancing to current music only last about 45min or so. Also, our server on the third night in Mardi Gras was not very kind nor patient. And the person staffing the pizza area in the back of the buffet always had an attitude as if you were bothering him. The Cruise Director Ryan Rose was great and so was his right hand man 'Fernando(?)'. They were the positives of the cruise. The two shows in the theaters while short and had basic choreography and wasn't anything new or exciting, was still entertaining and the male lead singer/dancer was very good. My sister enjoyed the nightclub but wished they played current hits starting earlier in the night since it ended early. Too many times she tried to eat a caesar salad but it either had too much or too little dressing no matter how she specified it. Overall she enjoyed herself so in my opinion if you haven't been on many cruises, or haven't been on new and large ships or haven't stayed in a balcony cabin before and don't have much to compare it too you may enjoy this cruise for a quick getaway if you are local to the area. Read Less
Sail Date May 2019
Wanted to cruise the Mexican Riviera with our best friends. Thought Princess was supposed to be a good line. Nothing special about it. The food was not very good , even the food in the pay extra restaurants. The room was very small and ... Read More
Wanted to cruise the Mexican Riviera with our best friends. Thought Princess was supposed to be a good line. Nothing special about it. The food was not very good , even the food in the pay extra restaurants. The room was very small and lacked any color or attractivenes and it was classified as a Deluxe Balcony Stateroom. We wont be sailing with Princess again. There are too many better choices... Royal Caribbian, NCL, Disney, Oceana, Holland America. The best thing about this cruise was how great our room steward was. As far as the itinerary, Puerto Vallarta was the best, lots to see and do. Though Cabo is a nice place to spend a few days (have done that in the past) I dont think it was worth the hastle of going ashore. The other thing that was a surprise is that the "Stuff" they served as ice cream was NOT... it was watery and tasteless. And lastly, finding seating at the buffets was always a challenge. Needlless to say we have no plans to sail with Princess again. Read Less
Sail Date April 2019
I had always thought bigger was better, however this was not the case. with 4000 guest on board the elevator situation on board is dreadful. Since the ship onl;y has a 2 elevator banks and upwards of 18 floors, you are always stuck waiting ... Read More
I had always thought bigger was better, however this was not the case. with 4000 guest on board the elevator situation on board is dreadful. Since the ship onl;y has a 2 elevator banks and upwards of 18 floors, you are always stuck waiting for an elevator you can sqeeze into. As for activities we were only able to catch 2 shows and one of which cost an additinal 29.95 per person for and we had to sit in folding chairs...great show but i didn't think i paid to sit in a folding chair. almost everything on the boat needs to have a reseravtion, over a 7 day trip i was unable to reserve any other dinding options then what i had setup about 4 weeks prior to sailing, and was unable to get a spot to race the go karts. We love the comedy shows and once again we were unable to see any of there shows besides the one held in the large theater due to having to make a reservation. Also we had no idea that there was a reservation system from boat tenders in cabo as well. lastly my big concern, i didnt know it was ok to smoke marijuana on the ship, there had been multiple people smoking in the smoking section and my wife had discovered used aluminum foil that had been burnt and there were signs a "substance" had been smoked off of the foil. this was reported to security and im not sure if anything had ever been done about it.... But as a person who normal takes my child with, this was a little uneasy feeling, however after seeing how easy security seemed to be, i wasnt shocked by this. after multiple sailings with ncl this has by far been the worst, and i may cruise with them again, but for now i will be looking into a diffrent cruise line. Read Less
Sail Date April 2019
I used to love Norwegian. The Epic was my first cruise and I went on several after that before trying Royal Caribbean and Celebrity. One thing I always loved about Norwegian was the value. That has all changed. Now everything costs ... Read More
I used to love Norwegian. The Epic was my first cruise and I went on several after that before trying Royal Caribbean and Celebrity. One thing I always loved about Norwegian was the value. That has all changed. Now everything costs more. Margaritaville has a hamburger I like. When I was on the Breakaway a few years ago I went to Margaritaville every day for lunch. It was like $12 per person. Kind of high but reasonable. Now it’s $15 with a 20% gratuity so that is $18. That hamburger is not an $18 hamburger and lunch for 2 people is not worth $36 and that does not include drinks! All of the specialty dining is more expensive and a la carte. Dinner at La Cucina used to be $14.95 on the Getaway. Now if you get a 4 course meal you are talking $30 to $40. Olive Garden is 10x better than La Cucina and I can get dinner for 2 people for less than $40. NCL wants me to spend nearly $80 for 2 people? They are out of their mind! And one night we got the prosciutto pizza to share. It was a cheese pizza with 5 small pieces of prosciutto. It was not an $18 pizza. I get pizza every Friday from Papa Johns or Donatos and I pay less and get more. Cagney’s used to be a special night; a great filet with delicious sides. This cruise I got an 8 oz filet and it was cooked perfectly but had zero flavor. The chef didn’t even put salt and pepper on it. Luckily I used one of my dining plan vouchers otherwise that steak was $30+. I can get a beautiful filet for $22 locally, put a delicious rub on it, and after 2 hours in my sous vide I have a steak Norwegian would be begging me for. The only positive thing I can say is that I ate in Taste for lunch and dinner because I was tired of paying for food and the food was just as good as the specialty restaurants and the service was 10x better. The servers were very quick and attentive whereas we waited 5 to 15 minutes for the servers in the specialty restaurants to bring us anything. Deck 17 is an epic failure! The doors are not automatic. In order to open the sliding doors, you have to physically touch a sensor. I have limited mobility and I have very limited reach. I could not physically touch the sensor. I tried to use a short dressing stick that I carry to press elevator buttons but the sensors were capacitive so the only way to activate the sensor and open the door was to use an actual human touch. Touch sensors are absolutely and ridiculously stupid! To make matters worse the button is not always in the center of the door. Sometimes it’s on the wall. Has NCL ever met a handicap person with mobility issues? I don’t think they have. We don’t all have full use of our arms. Note: Celebrity ships have similar buttons you have to touch to open doors but their buttons work with my dressing stick. Smart! But wait, there’s more. Have you ever tried to maneuver a 3 wheeled scooter down the length of the ship with beach chairs on either side? If you haven’t let me tell you it’s not an easy thing to do. Now add some wind breakers in the middle and you have a near impossible situation. Now one must try to maneuver around beach chairs and a divider. I have no idea why these wind breakers were installed in the first place. The best part about sitting on the top deck is the ability to stare out at the ocean and have the wind cool you off from the hot sun. If someone doesn’t want wind they can go to deck 16 or the Spice H2O deck. Wind breakers are absolutely and ridiculously stupid! Note: On Celebrity ships there is a walkway at least 10 feet wide all the way down the ship. That means if someone is standing I can go around them. There is also enough room for 2 lanes of traffic. Smart! The Getaway, Breakaway, and Bliss have 28 inches of walkway. That means if I am on my scooter I can’t turn around, people have to stand on beach chairs so I can pass, and the traffic is one way. Stupid! Read Less
Sail Date April 2019
First things first getting on the boat felt eternal. And our walker-talkies were taken from us. No where did it say we were not able to take them aboard. Once on the boat the balcony room storage was way less then on carnivals. Having to ... Read More
First things first getting on the boat felt eternal. And our walker-talkies were taken from us. No where did it say we were not able to take them aboard. Once on the boat the balcony room storage was way less then on carnivals. Having to hustle from line to line just to book shows dinning and laser tags/go karting was a pain. The days and times that would work for us and the size family of 5 was almost impossible to coordinate. Free styling is not freeing at all. Wait times to have dinner was eternal. My boys did not in any why like the hr and a half long service. The whole cruise was a constant wait game. There were so many floors of rooms and not enough social areas to socialize. The observatory was the only place and many people made it clear children were not wanted around. If I can’t drop them off at the club and the only place open is the pool which was a see of people with no open area available. Were else am I to have family time with my family. The atrium was super small and everyone fighting for seating. That place was out of the question. The elevators where never empty 3 had to pass by before there was even enough room to get on one. And going down or up 10 or so floors with children was not in any way doable. Many of the staff were in a constant rush and had little pacientes if you didn’t understand the way they ran things you were quickly pushed aside and having to help you was a strain on them. Food was very bland and nothing called our attention, even the deserts were flavorless. The kids club was alway at capacity and there were times my boys were not accepted in. If they were accepted having to wait 30 min to drop off or even pick up was a given. Shows were not that interesting and we were only accommodated the late times and our kids were grouchy with tired ness by then. If we had any hope of seeing an earlier time we had to wait in the stand by line to see if we were allowed space in. Once again waiting in lines. The buffet was a war zone of people fighting for seating and yet again waiting in long lines for food. With children we tend to not get off on the ports me and my husband have traveled to these ports in the past and knew what to expect. We however did get off on Puerto Vallarta the one excursion we did do we do not recommend. Do not do Puerto Vallarta city sites. The guide lost 12 people in the group and we were afraid to relax thinking he was going to take off to the next stop with out us. We had to keep a constant eye on him to not be left behind. Room service is not free $7 charge and they always always made a mistake and were very rude on the phone. Not a relaxing vacation what so ever. I will never recommend this company nor will we be returning customers. Read Less
Sail Date April 2019
Let me start off by saying I work with the public on a daily basis. I WAS happy to see the wash stations at the buffet entrances. With that said, my mom and I both got terrible colds about the third day into our what was suppose to be a ... Read More
Let me start off by saying I work with the public on a daily basis. I WAS happy to see the wash stations at the buffet entrances. With that said, my mom and I both got terrible colds about the third day into our what was suppose to be a wonderful mother daughter trip. I haven't been sick in four years, terrible coincidents, possibly. OR..maybe there were too many germ breeding children. Had we have known that it was California's spring break we would have picked a different week. I got so sick I was very close to calling the doctor on the ship. I had to cancel my massage the last day because I was coughing so hard there was no way I could've laid flat on my back. Beyond being sick, there was absolutely no reprimand by your staff what so ever. Kids running into people because of lack of supervision. Screaming and belching in the buffet dining hall. Incessantly running up and down the hallways of the rooms the ENTIRE week. There was a complete lack of respect for the people that paid a lot of money that wanted a relaxing cruise. It was the farthest thing from relaxing. I've been on both Royal Caribbean and Carnival and I've never experienced THAT many kids. They were being so abnoxious at one point I was looking forward to getting home. I shouldn't be thinking that on a wonderful mother/daughter trip, right? Everytime we'd find a nice cozy spot to curl up with our books on the observation deck there would be a group of kids, with absolutely NO adults, come sit near us being loud, making a scene, totally distracting, and VERY disrespectful. That seemed to being a common denominator throughout the whole week. Kids being very disrespectful with no parental supervision. I think this will be my first and last Norwegian cruise unfortunately. Way too many kids! Read Less
Sail Date April 2019
First time on a cruise. Expectations were high. Those glitzy commercials... First, the positives. Overall it was a relaxing and friendly environment. I cannot say enough positive about the wait staff in the dining areas and every ... Read More
First time on a cruise. Expectations were high. Those glitzy commercials... First, the positives. Overall it was a relaxing and friendly environment. I cannot say enough positive about the wait staff in the dining areas and every other staff member we crossed was cheery and enthusiastic and very willing to help and engage. The state room was filthy on arrival. Feces smeared on the sides of the toilet bowl, dirty hand prints in the shower, and clearly not vacuumed. Patio doors to deck were filthy too. Sofa in room was grimy looking. You board a ship with trepidation about getting norovirus and this is what greets you. We were given a complimentary meal in the steak house after complaining. Never did see the complimentary robes we signed up for before the cruise. The internet service you purchase is locked to one device. This is not mentioned prior to purchase. The ship's television service went out three times for hours, once for a solid 24 hours. - so much for relaxing in your room at the end of an evening with a show before bedtime. I was glad to not be traveling with children. The buffet featured food that was bland the majority of the time. Maybe I can appreciate this more when I am a geriatric. Food had from the other dining areas was much better. AMATEUR live entertainment. For example there was a Mariachi band with some members pretending to play instruments along to canned recordings. It made relaxing in common areas during live performances difficult. It really was that cringe worthy. I am not musical at all and I was picking up on it. For my husband who is a classically trained musician it was excruciating. The Medallion GPS tracker/room key/electronic payment device was convenient. I felt like part of a wildlife tag and release program but it did aid the room stewards in knowing we were not in the room and we found it cleaned at all differing hours of the day which was convenient. For those signing up for shore excursion packages please do NOT assume that if lunch is provided as part of the excursion that a beverage of ANY sort is included as well (billed separately for water - surprise!). Mazatlan is a hard pass. Anyone who has visited a Mexican city bordering the US has already seen what they have to offer of squalor, but now add in many Mexican federal policemen with machine guns for that extra war zone feel. Read Less
Sail Date April 2019
My overall rating is being kind .This was a very dissapointing cruise. The food in the main dining rooms was just okay. It wasn't up to our expectations. Having sailed Princess in the past many times, I found the Royal Princess to be ... Read More
My overall rating is being kind .This was a very dissapointing cruise. The food in the main dining rooms was just okay. It wasn't up to our expectations. Having sailed Princess in the past many times, I found the Royal Princess to be a disappointment. Much better liked the design of the Diamond, Sapphire and Ruby Princess - not to mention the Crown Princess. The bathrooms on the balcony staterooms are so small. Very disappointing. The carpet in our stateroom was in horrible condition as well as our other party that we were with - balcony cabin. The entertainment was disappointing or nowhere to be found. The gym workout area was so ridiculously small. The servers and the attitude of the staff was not like we have experienced in past Princess cruises where everyone went over and above to make sure the experience was fantastic. The staff seemed not happy to be there. The time at the Ports of Call was so rushed that you barely had any time at each port. A note to Princess: I see a couple of your future ships are going to be designed like this ship - which to me is just like a Carnival ship. As previously mentioned, the Diamond Princess and the Sapphire Princess were a much better designed ship and made a much better experience. When crossing the only hallway by the Princess Live Theatre, it was so crowded, you barely had 7 foot of space to walk through to pass without bumping into other passengers. You couldn't walk around the ship. All traffic was kept on one side of the ship. I was very dissappointed! Read Less
Sail Date April 2019
The largest balcony rooms (not suites) were too small and too much furniture. Food was not good. It seems the chef likes to make the food look good, but it honestly had no taste. They served a lot of pork meals - probably because pork is ... Read More
The largest balcony rooms (not suites) were too small and too much furniture. Food was not good. It seems the chef likes to make the food look good, but it honestly had no taste. They served a lot of pork meals - probably because pork is so cheap. Not impressed. The medallion method is awesome. We never had to sign anything and were able to use the apps to see what was going on around the ship without carrying the agenda around with us all day. The entertainment was second rate at best. Typical comedian - a constant barrage of not funny cruise jokes. There was a juggler that didn't really juggle very well. The 2 female singers had talent. Not sure how the 2 male singers ended up in this production. The best entertainment we saw was the cruise director (he was funny and friendly) and the games they played. The internet access was amazing - the best we've had on a cruise ship. This will most likely be the last Princess cruise for us. The cons definitely outweighed the pros. Read Less
Sail Date April 2019
I chose this cruise because of the value and mostly because it leaves locally from a port in my home town. The bed was uncomfortable and the ship does not provide ANY alternatives. The response to maintenance took days. I had brought ... Read More
I chose this cruise because of the value and mostly because it leaves locally from a port in my home town. The bed was uncomfortable and the ship does not provide ANY alternatives. The response to maintenance took days. I had brought protein drinks that had to be kept cool and the fridge wasn't cooling. For some reason the ship decides to schedule maintenance on our balcony during the early morning while we were at sea and told us to keep our doors locked and curtains closed. When I opened the doors later I found notes to not touch the railings and the smell was awful. The entertainment was Vegas Lounge level. Other than the helpful, awesome crew, I was very disappointed in just about everything else. The food was pretty good too. My only complaint about that was that out of all 20 or so choices of dessert there was nothing chocolate (except cookies) on many nights in the buffet. Try Royal Caribbean instead! Read Less
Sail Date April 2019
1. The title says it all! Nothing for the younger crowd. This caters to the 50 plus group. 2. Service was excellent! 3. They cram liquor down your throat! I understand that's where the money is but wow! 4. Excursions. ... Read More
1. The title says it all! Nothing for the younger crowd. This caters to the 50 plus group. 2. Service was excellent! 3. They cram liquor down your throat! I understand that's where the money is but wow! 4. Excursions. Ehh....ok. I did better with a guy in a van! And MUCH CHEAPER! 5. The ship was super clean! 6. Entertainment....not for me on this ship. And everyone goes to bed at 9! THIS IS FOR THE OLDER CROWD! If you want to relax and do nothing...this is YOUR cruise! 7. Food was good....but all the "extra" restaurants were also crammed down your throat as no one would eat there! No coffee shops no snack shops, nothing. 8. Disembarkation, IMPRESSIVE! Customs....I didn't see any! NO ONE SAID A WORD! Had a neighbor that bought $400 in tequila, they didnt even ask to hold it when he boarded! We were told to just take it to our room! When we left the ship no one cared what we had! Not even a customs form! It was great! 9. Great ship, great line but I'm going back to RC and fight the crowds! Read Less
Sail Date April 2019
We chose a Disney cruise because we thought it would be an ideal vacation for a couple with toddler. It’s a tough age to keep actively engaged. While the character greetings and related events were spectacular, experiences for toddlers ... Read More
We chose a Disney cruise because we thought it would be an ideal vacation for a couple with toddler. It’s a tough age to keep actively engaged. While the character greetings and related events were spectacular, experiences for toddlers overall were really quite limited. That being said, this alone was not why the magic was missing for us. The stateroom was not in the best shape when we arrived. The safe lock had not been reset (we had to wait for maintenance to reset, which was fine if that was the only issue), the clock alarm had not been reset (getting us up much too early the next day), there was hair on the shower curtain, and a pair of eyeglasses were lost in the cabin (?). The cabin and ship was especially creaky the whole trip. This was not our first cruise...so found it annoying. It negatively impacted our sleep. The restaurant food was good but too hot for our toddler, every time. One would assume that this would be tested before plating. While the service itself was especially friendly, off-putting was the constant requests night after night for an “excellent” rating. It left us feeling soured. We didn’t need to be pushed so much. Maybe just say it once and leave it. As for the food quality outside of the restaurants and buffet, it was really bland. We needed cash for one of the excursions and guest services would only take personal checks (in 2019!). My son and I caught a bad cold by the last day! On balance, this was not the vacation that I hoped for and expected from the magical Disney. Read Less
Sail Date April 2019
We really wanted to love Princess. They charge and position their experience on par with other premium cruise lines. Let's not forget that Princess is owned by Carnival. We scored the Royal Princess two stars as a premium cruise ... Read More
We really wanted to love Princess. They charge and position their experience on par with other premium cruise lines. Let's not forget that Princess is owned by Carnival. We scored the Royal Princess two stars as a premium cruise ship - if they were a mainline cruise ship we would have scored them with 3 stars. First, items we appreciated: the spa was a good value and was overall a great experience, the adult pool wasnt always warm on cold sea days however we appreciated the relaxing option away from kids. Items that disappointed: Food was much better on Celebrity cruises in the main dining rooms, buffet and the specialty restaurants. We had rubbery veal one night, over cooked fish another night and a veggie burger that was essentially a mash potato patty. There were no egg white breakfast options, no turkey sausage or turkey bacon. No omelette station. We only have desserts on vacation so for us desserts are a highly coveted thing: the ice creams were consistently of the cheap variety that melted quickly and chocolate cake wasn't always available even in the buffet. The Afternoon Tea was a joke - all the items were readily available in the buffet. The ratio of server to table was terrible. We sat starving (we had skipped lunch for Tea.. we waited forever for food to come by our table and after 10 minutes of disappointment we went to the buffet. In all fairness we tried specialty dining for 3 nights and one of them was exceptionally good at Sabatini's. One of the main dinning meals on lobster night was pretty good. The phone app with their ship map didn't work except on the last day of the cruise. The tendering process was messy and took three hours to get everyone off at Cabo San Lucas. They used the life safety boats to get us off the ship and they were really slow. Consequently, we ended up missing half of our excursion. When we were tendered back to the ship they used a third party service which was much faster. So missing our excursion was entirely avoidable if they had planned ahead for the third party tendering service. The only logical explanation was a cost savings by using their own life safety boats. Comparing Princess with Celebrity, Royal Caribbean and Norwegian, we ranked Princess in last place for the overall culinary experience. Most days I like I was on a diet because menu options were generally unappealing. At the end of the day, we felt that being owned by Carnival was evident based on the many small details that when added up equalled a below average 7 day experience. Read Less
Sail Date March 2019
We are both Elite level and have traveled on Princess, Carnival and NCL. We expect excellent service. Unfortunately this is not the case on this ship. There where NO robes in cabin and NO laundry bags had to asked for them from cabin ... Read More
We are both Elite level and have traveled on Princess, Carnival and NCL. We expect excellent service. Unfortunately this is not the case on this ship. There where NO robes in cabin and NO laundry bags had to asked for them from cabin steward on both items. When I looked thru the coupon book that was in cabin found items that had expired in 2018 The food in MDR and Buffet was not good at all, it was rubbery and over cooked. The only good place to eat was in Alfredo's Pizzeria the food was good and it was hot we did use the Crown Grill for two nights and it is always very good and we had great service there. I tried the Trident Grill on two different days and both times there was only one man there to cook and serve. Long lines and long wait. The IC was and other place where we had troubles on the first day at sea I went to get Specialty coffee when I made my order I was told that there was NOT ANY LARGE CUPS and had to have regular cup. This was for the whole trip and ever one had bought coffee cards for the trip, but could only get regular cups of coffee. This with not being able to carry the coffee cards to next trip made it a bad deal. With all of this an other troubles, we did not get future cruise sales. We are going to try other lines that may have better service Read Less
Sail Date March 2019

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