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R&R
1 Helpful Vote
Sail Date: April 2019
Since we've been to all these places more than twice and have cruised to the ports more than twice. This cruise was strictly for R&R and my hubby's birthday, where the only thing you worry about is getting dressed to eat and ... Read More
Since we've been to all these places more than twice and have cruised to the ports more than twice. This cruise was strictly for R&R and my hubby's birthday, where the only thing you worry about is getting dressed to eat and see one of our favorite cities again (PVR). The medallion is something new where we were lead to believe it's a way of communicating with your friends and family on the cruise with you. It still has a few kinks to it, like ringing, or notifying you that you have a message. For you to know you have a message, you have to constantly look at the app for your messages. Other than that service is always the best the food wasn't as I expected. I've had better on other princess cruise lines. Purchased specialty dining at the Crown Grill for the hubby's birthday, but was not very exciting as I thought it would be. This specialty dining on this ship I'm giving it a thumbs down. Even the service wasn't as good as it should be. We should've stayed with our usual dining and probably would've had a better time and service with our usual waiters. Read Less
1 Helpful Vote
Sail Date: April 2019
My overall rating is being kind .This was a very dissapointing cruise. The food in the main dining rooms was just okay. It wasn't up to our expectations. Having sailed Princess in the past many times, I found the Royal Princess to be ... Read More
My overall rating is being kind .This was a very dissapointing cruise. The food in the main dining rooms was just okay. It wasn't up to our expectations. Having sailed Princess in the past many times, I found the Royal Princess to be a disappointment. Much better liked the design of the Diamond, Sapphire and Ruby Princess - not to mention the Crown Princess. The bathrooms on the balcony staterooms are so small. Very disappointing. The carpet in our stateroom was in horrible condition as well as our other party that we were with - balcony cabin. The entertainment was disappointing or nowhere to be found. The gym workout area was so ridiculously small. The servers and the attitude of the staff was not like we have experienced in past Princess cruises where everyone went over and above to make sure the experience was fantastic. The staff seemed not happy to be there. The time at the Ports of Call was so rushed that you barely had any time at each port. A note to Princess: I see a couple of your future ships are going to be designed like this ship - which to me is just like a Carnival ship. As previously mentioned, the Diamond Princess and the Sapphire Princess were a much better designed ship and made a much better experience. When crossing the only hallway by the Princess Live Theatre, it was so crowded, you barely had 7 foot of space to walk through to pass without bumping into other passengers. You couldn't walk around the ship. All traffic was kept on one side of the ship. I was very dissappointed! Read Less
1 Helpful Vote
Sail Date: April 2019
The largest balcony rooms (not suites) were too small and too much furniture. Food was not good. It seems the chef likes to make the food look good, but it honestly had no taste. They served a lot of pork meals - probably because pork is ... Read More
The largest balcony rooms (not suites) were too small and too much furniture. Food was not good. It seems the chef likes to make the food look good, but it honestly had no taste. They served a lot of pork meals - probably because pork is so cheap. Not impressed. The medallion method is awesome. We never had to sign anything and were able to use the apps to see what was going on around the ship without carrying the agenda around with us all day. The entertainment was second rate at best. Typical comedian - a constant barrage of not funny cruise jokes. There was a juggler that didn't really juggle very well. The 2 female singers had talent. Not sure how the 2 male singers ended up in this production. The best entertainment we saw was the cruise director (he was funny and friendly) and the games they played. The internet access was amazing - the best we've had on a cruise ship. This will most likely be the last Princess cruise for us. The cons definitely outweighed the pros. Read Less
Sail Date: April 2019
I chose this because of the ports, two new Mexican ports on the west side. However, they were disappointing. Cabo required a tender and we didn’t get on the beach until almost 3 PM! Also, to pay for a ship excursion or a private beach ... Read More
I chose this because of the ports, two new Mexican ports on the west side. However, they were disappointing. Cabo required a tender and we didn’t get on the beach until almost 3 PM! Also, to pay for a ship excursion or a private beach club was $100 each, and the public beach was crammed with vendors so not pleasant. Water was freezing. In Mazatlan I had booked the salsa and salsa, which I had planned to do for years. It was $90 a person, fine, my daughter enjoyed it, but there was actually no men to dance with and no free time to dance at the end. We only had an hour to use the lovely resort pool and beach, which was not long enough, and the price included unlimited margaritas but how much tequila can one drink at 10 o’clock in the morning? Puerto Vallarta was great, as always. The ship was very clean, and the staff was very polite, professional, attentive, but almost too formal. I would have like more interaction with the crew, and please provide some male dancers! There were literally hundreds of women wanting to dance at all the lounges and dance events, but only one or two men. Pretty ship, very clean, enough events but not enough dance shows. Also, the evening dining conflicted with several of the shows so we missed some. I’m getting on and off was efficient, baggage handled well, really nothing was crowded and in fact most of the bars and lounges were empty most of the time. The Zumba & dance classes we are very well attended, so hello, have more space and time for those! Read Less
1 Helpful Vote
Sail Date: April 2019
This cruise was exactly what I expected. Perfecto! I can't think of any situation where I was disappointed. The crew was always helpful and friendly. I got to know many of them closely as I frequented many of the same places. They ... Read More
This cruise was exactly what I expected. Perfecto! I can't think of any situation where I was disappointed. The crew was always helpful and friendly. I got to know many of them closely as I frequented many of the same places. They knew me by the second night. Always a smile. The room was great. I had a Mini Suite. (I read a really bad review of the mini suite on the Royal, I swear those passengers HAD to be on another ship!). It was great! I traveled with my 15 year old Daughter and 12 Year old son. They had an amazing time. They got to know a ton of people their age thru the different programs Princess has to offer.I have ZERO complaints. Embarkation was a breeze as was disembarkation. The Internet is as fast as I have ever used on a ship. Never had an issue with streaming anything. Not that I was on there to watch TV, but you can if you want. Food was EXCELLENT. Service was excellent and the whole vibe on the ship was positive. Speaking of the ship.....the Royal Princess is an AMAZING Ship!!!! She is superb in every way. I love there is no lame go-carts or climbing walls or slides. It is just classy...period. I will never go below this If I want all that non-sense I can get it cheaper at home. I saw the Norwegian Bliss in port on Puerto Vallarta and I almost puked. That isn't cruising. That is a Malibu Grand Pris Arcade at a HUGE premium. If that is your thing have fun. No way for me. I'll stick wit Princess who has been doing it better and for MUCH longer than almost everyone. Good luck to you all and may you all be safe on any cruise you choose. PEACE!!! Read Less
1 Helpful Vote
Sail Date: April 2019
I chose this cruise because of the value and mostly because it leaves locally from a port in my home town. The bed was uncomfortable and the ship does not provide ANY alternatives. The response to maintenance took days. I had brought ... Read More
I chose this cruise because of the value and mostly because it leaves locally from a port in my home town. The bed was uncomfortable and the ship does not provide ANY alternatives. The response to maintenance took days. I had brought protein drinks that had to be kept cool and the fridge wasn't cooling. For some reason the ship decides to schedule maintenance on our balcony during the early morning while we were at sea and told us to keep our doors locked and curtains closed. When I opened the doors later I found notes to not touch the railings and the smell was awful. The entertainment was Vegas Lounge level. Other than the helpful, awesome crew, I was very disappointed in just about everything else. The food was pretty good too. My only complaint about that was that out of all 20 or so choices of dessert there was nothing chocolate (except cookies) on many nights in the buffet. Try Royal Caribbean instead! Read Less
Sail Date: April 2019
We wanted to get away for a short cruise so went on this 7 day to Mexico on a Medallion class ship. The medallion level isn't what is cracked up to be. Where as your embarkation is supposed to be faster, I saw no difference from my ... Read More
We wanted to get away for a short cruise so went on this 7 day to Mexico on a Medallion class ship. The medallion level isn't what is cracked up to be. Where as your embarkation is supposed to be faster, I saw no difference from my Elite Priority Boarding. They need to get staff up to speed on this new Medallion boarding, example: We preregistered on line by scanning passports and photos, yet we had to produce our passports 3 times when once would have been adequate. The upgrade of the TV system is excellent when it was working, was down 3 out of 7 days and why they would only have 4 episodes of Love Boat is beyond me as Princess Cruises has always touted their affiliation with the Love Boat series. They should have all of the episodes available. The ones they were displaying were the same ones we had on our Japan Trip last year. The food was not what we consider 5 star, the beef being served in the dining room and buffet was tough and tasteless. My experience in the dining room was excellent (waiter was very attentive) and for the 17th time I did not get assigned to the table with the correct number of passengers, ask for four got two. The 2 production show were superb especially the one with the guest vocalist. The comedian was horrible. , . The disembarkation was was flawless was fast and efficient. Princess air and transfer was excellent, best prices and easy to book, have used it several times and have never had a problem. Read Less
1 Helpful Vote
Sail Date: April 2019
My family of 5 just got off of Royal Princess. We have cruised on NCL, RC, and Carnival. This was a first for us on Princess line. I was very excited to try a new cruise line and compare to my other cruises. Well let me start of with the ... Read More
My family of 5 just got off of Royal Princess. We have cruised on NCL, RC, and Carnival. This was a first for us on Princess line. I was very excited to try a new cruise line and compare to my other cruises. Well let me start of with the bad; the food is the worse I’ve seen and ate. My family and I stayed hungry the last two days of our voyage. We even tried the specialty restaurant that we paid for. Medicore food and same choices everyday. The breakfast hours finished early and it seemed like they wanted less people to dine for breakfast. What I noticed is they didn’t want us to dine in the dining room. They tried to have people dine more at the buffet. Either one was a joke for food. Even the steaks and seafood at the specialty restaurant was not good. I was on the Carnival Horizon in December and there food was hands down the best! They had fresh squeezed green juices in the morning and also they let you dine for breakfast until 2:00pm on seadays as brunch. Also not much to do on the ship very boring. Although there were kids on this voyage it seemed as it was for a older crowd. It was okay for me for the first 3 days then it got boring with nothing to do. Shows, club and entertainment was not up to date. Now for the good part; extremely clean ship and all public areas. Our room was very clean. We had two mini suites. Oh forgot inbarkation was a mess they could find my medallion so took a while to get on. The pool area was clean and well kept. Our room steward was very nice. Every employee was very nice to us. They seemed like they were well taken care of Princess company unlike other ships were the employees look over worked and angry. I like how the employees were not pushy or they didn’t expect any tips. I like how Princess employees were the best from any other ship I’ve been on. Made us feel comfortable they didn’t make us feel obligated to tip. The other thing I liked on Princess is they serve you coffee juice water and also ice cream as like on other lines it’s help your self and people make big messes. I liked the fact that there was no food droppings or dirty plates every were in the buffet or around pool area. The cleanness, comfort and class beats all the ships I’ve been on. I went to the spa and it was amazing! Loved their spa, the massage rooms were so big and comfy. Had the most relaxing massage. The medallion digital badge is good but when they are charging you, you don’t know how much they are ringing you up. You won’t be able to keep count if you wanted to. I also loved the cafe on the 5th flood were they served specialty coffees and pastries. My favorite spot throughout the entire cruise. Bottom line the food bothered me the most. It was the most disgusting food I’ve ever had. Other then that the ship is nice and the employees are nice, it’s extremely well kept ship. Most likely I won’t cruise with them because the food matters to me. Read Less
Sail Date: April 2019
I live in the Los Angeles area and boarding in San Pedro was perfect. The embarkation went very smoothly and the staff was very welcoming. The ship is big but with the Ocean Medallion it was easy to find everything and find other people in ... Read More
I live in the Los Angeles area and boarding in San Pedro was perfect. The embarkation went very smoothly and the staff was very welcoming. The ship is big but with the Ocean Medallion it was easy to find everything and find other people in your party. The excursions were great, it was very easy to get around and they staff explained everything very well, we had plenty of time in each port to see and experience it, we also had time to go shopping, one of my favorite things to do when I go on trips, need to bring souvenirs for my family and buy a few things for me and my husband. The entertainment onboard was outstanding, Princess theater shows are amazing and the shows at the Piazza are great, one thing they had in this trip that I have never seen before, renewing of wedding vows, my husband and joined other couples and it was very romantic. We had a great time and will definitely travel with Princess again. Thank you for your service. Read Less
1 Helpful Vote
Sail Date: April 2019
We are from the Bay Area and booked a 6 am fight out of San Jose to LAX. We were up at 330 am so we were tired and excited. We got an uber to a breakfast place near the airport called Bread and Butter. It was really good and very ... Read More
We are from the Bay Area and booked a 6 am fight out of San Jose to LAX. We were up at 330 am so we were tired and excited. We got an uber to a breakfast place near the airport called Bread and Butter. It was really good and very inexpensive. We took an uber around 11 am to the pier from the restaurant. It was so surreal to see the enormous Royal, which would be home for the next 7 days. Since our daughter was celebrating her Sweet 16 birthday we decided to book a suite a 102.. and make it a surprise on what room we booked. When we dropped off our bags we we ushered into a medallion line. i kept asking if this was line for suites everyone told me yes. We and everyone else were given number 5. We were checked in and asked the lady about suites and she had no idea so she called her supervisor and asked if there was a special area or a person to walk guest on. The supervisor said, " Because you're medallion pre checked you just sit with everyone else. No special area or walk on host." OK/// Even Carnival has an area for suites but we were tired and glad to find a chair to rest. The kind lady next to me overheard that we were in a suite and told me to go up to the lady calling out numbers. We did. she apologized and said to go right on. The ship was beautiful and so impressive. Our cabin on Aloha deck A102, was also amazing. A really gorgeous bathroom with a deep soaking tub and separate shower. We met briefly with our steward, Edsell. We were so hungry and tried to find the dining room for lunch, that was open but no one seemed to direct us right. We stumbled onto Alfredo's and what a delicious place this was. We had the vegetarian pizza and Hawaiian pizza. we also tried the tiramisu for dessert and it was clearly the best dessert we had. all week. We went to the room and unpacked and rested. After mustered we made reservations at the crown grill for dinner. It was complimentary with suite privileges. I had the prawn appetizer and filet mignon with baked potato. My husband had the same and my daughter had the steak tartare and lamb. She loved it. Not sure if I would eat raw beef. We were full for dessert. The wait staff was excellent. Our room steward tried his best but when we asked him to exchange the mini bottles for all sky vodka, instead of the various other liquors. he told us to call room service, which I did. Room service directed to tell our room steward for this request.. Finally we had a room service drop off our pre purchased liquor bottle and we told him and he took care of it. We also asked our steward if we could have menus to order dinner since we wanted to just relax in our cabin. He again told us to call room service. My husband just went down to the restaurant and took pictures and we did receive it. Room service was fantastic. Always early and a white table clothe was et out. We did the ultimate balcony dinner and it was amazing. I recommend this highly. We had so much food and it was fresh. The lobster was way better then what is offered in the regular MDR. The nice thing about it was my daughter was able to order food from the regular menu and eat with us. We tried to see if she could get our UBD menu but they can not separate so it would have been another 100 dollars for an additional one person. My daughter and husband did the scuba diving tour in Cabo. It was so cold and the visibility was not good but that is Mother nature. In Mazatlan we went to the beach in the golden zone. We did jet skis.. The rental is 60 dollars for half an hour. My husband and daughter did fresh oysters from a beach lady. She had a table and just through oysters out on a table and shucked them..They were very fresh and no-one got sick. In Puerto Vallarta we did the Eco tour which was amazing. We stopped in a tiny village called san jose and ate fresh tortillas. Then to the jungle to go on a hike. We also ate homemade tortilla with beans and guacamole from a traditional farm. Delicious and I could have ate a dozen.. Our tour guide discussed the birds and plant life in this region... Very interesting. We ended on a beach ( non swimmable) for a bbq lunch. Really enjoyed this and the people were nice and friendly. Just make sure to have hiking boots and bug spray. We used Sabatini' for breakfast which was amazing. Our highlight was the Pub lunch on our last day. The food was ok, Club class had amazing pastas. It did take awhile to get served. We bought the thermal pass Enclave but were so disappointed that we got a refund. It was so crowded it was hard to find a space to sit. The Spa had foam in it , which I know want harm you but it is not pleasant to bath in.. People were not pre-showering which grossed me out. And a lady had a band aid on her foot. We were refunded, but were pushed to use our money instead on a massage or other service. We said no and then she said the salt rub needed to be returned or she would need to charge me for that. Thankfully we did not open them and gave it back. Only one refund was done, so a trip to guest services to rectify. I did not like also, there was no sea view just a dark tomb with people walking back and forth.. It was not for us. Holland America has the best thermal suites in my opinion. We had a great time and I love cruising but we prefer small ships. Please ask any questions. Read Less
Sail Date: April 2019
Princess Cruises have always done exceptionally well! Delicious food, clean and modern furnishings, state of the art technology most especially with the Medallion, expert and friendly staff, relaxing environment and a full range of ... Read More
Princess Cruises have always done exceptionally well! Delicious food, clean and modern furnishings, state of the art technology most especially with the Medallion, expert and friendly staff, relaxing environment and a full range of entertainment. The company prioritizes safety from the minute you board all the way to the end. The process of embarkation and disembarkation were easy. We always look forward to waking up in the morning because of the activities they offer daily. Food is excellent with so much variety to choose from. The cabin is kept clean with respect to privacy upon request. The technology is above and beyond with the Medallion. The staff are respectful, accommodating and have shown professionalism. Every minute is priceless while on board. Whether you seek to relax, pampered or be entertained. Princess Cruises deliver the best vacation ever! My family and I are looking forward to our next cruise with this company. We highly recommend Princess to people of all ages. Read Less
Sail Date: April 2019
First time on a cruise. Expectations were high. Those glitzy commercials... First, the positives. Overall it was a relaxing and friendly environment. I cannot say enough positive about the wait staff in the dining areas and every ... Read More
First time on a cruise. Expectations were high. Those glitzy commercials... First, the positives. Overall it was a relaxing and friendly environment. I cannot say enough positive about the wait staff in the dining areas and every other staff member we crossed was cheery and enthusiastic and very willing to help and engage. The state room was filthy on arrival. Feces smeared on the sides of the toilet bowl, dirty hand prints in the shower, and clearly not vacuumed. Patio doors to deck were filthy too. Sofa in room was grimy looking. You board a ship with trepidation about getting norovirus and this is what greets you. We were given a complimentary meal in the steak house after complaining. Never did see the complimentary robes we signed up for before the cruise. The internet service you purchase is locked to one device. This is not mentioned prior to purchase. The ship's television service went out three times for hours, once for a solid 24 hours. - so much for relaxing in your room at the end of an evening with a show before bedtime. I was glad to not be traveling with children. The buffet featured food that was bland the majority of the time. Maybe I can appreciate this more when I am a geriatric. Food had from the other dining areas was much better. AMATEUR live entertainment. For example there was a Mariachi band with some members pretending to play instruments along to canned recordings. It made relaxing in common areas during live performances difficult. It really was that cringe worthy. I am not musical at all and I was picking up on it. For my husband who is a classically trained musician it was excruciating. The Medallion GPS tracker/room key/electronic payment device was convenient. I felt like part of a wildlife tag and release program but it did aid the room stewards in knowing we were not in the room and we found it cleaned at all differing hours of the day which was convenient. For those signing up for shore excursion packages please do NOT assume that if lunch is provided as part of the excursion that a beverage of ANY sort is included as well (billed separately for water - surprise!). Mazatlan is a hard pass. Anyone who has visited a Mexican city bordering the US has already seen what they have to offer of squalor, but now add in many Mexican federal policemen with machine guns for that extra war zone feel. Read Less
Sail Date: April 2019
There were 6 of us on this cruise with two under 6 years old. One of us had platinum status so we boarded immediately after checking in. The food was excellent on board. My medallion steak on the 2nd night was the highlight of ... Read More
There were 6 of us on this cruise with two under 6 years old. One of us had platinum status so we boarded immediately after checking in. The food was excellent on board. My medallion steak on the 2nd night was the highlight of eating. Even better than the rib eye at the Crown Grill. We only got off of the ship at Mazatlan for 30 minutes. We stayed on board with the little ones playing in the pool Things that I think Princess got right: Concerts at sea on the big screen. Neat concept. Excellent sound system . MUTS except it was cold. Even the blankets weren't enough. Negatives: This is the first time I felt a ship was crowded. People were everywhere. Shows were packed. Sometimes it felt good just to go to our balcony to get away from the noise. The walking flow in the ship is designed poorly.There are several places in the buffet , pool areas, and deck six shopping areas where you get funneled down to single file each direction. If a waiter has a tray you have to stand aside to let them pass. Or if there are are slow walkers, the traffic backs up. On our last night I ordered a hamburger off the left side of the menu and asked if to be cooked rare. They asked for my room number because I asked for rare. Then it came well done. Too late to ask for it to be cooked properly. Everybody else at the table was eating. Disembarkation was easy as we carried out luggage off. Read Less
1 Helpful Vote
Sail Date: April 2019
Nice ship. The new Medallion Service is a winner. Each guest has a little medallion that pretty much does everything. You can track members of your party, helps you with directions, unlocks you door as you approach, is used to all ... Read More
Nice ship. The new Medallion Service is a winner. Each guest has a little medallion that pretty much does everything. You can track members of your party, helps you with directions, unlocks you door as you approach, is used to all purchases of any kind (the ship is cash less), and other things. I purchased my internet ahead of time for a flat rate of $55 and it was by FAR the fast I've had at sea. Download speed was usually 4mbps or better. I think you could stream Netflix or Prime Video but I choose to download movies and TV shows which worked great. Buffet area is the best organized I've seen on my 5 cruises. Anytime and Traditional dinning are good as always on Princess. This ship did not have a Curtis Stone venue which we thought was great. I don't think the ship had any of the Michelin Chef on this ship. We missed this We attended the Entertainment Show every night. It was good not great. The Princess Live Game shows were great fun, and you could watch them On Demand the next day. Wish there were more. Other activities were pretty much cruise ship standard. Read Less
4 Helpful Votes
Sail Date: April 2019
I'm just off the Carnival Inspiration and thought I'd share! Our intinerary was supposed to be Long Beach - Catalina - Ensenada - Long Beach. What it turned out to be was Catalina - San Diego - Ensenada - San Diego - Long ... Read More
I'm just off the Carnival Inspiration and thought I'd share! Our intinerary was supposed to be Long Beach - Catalina - Ensenada - Long Beach. What it turned out to be was Catalina - San Diego - Ensenada - San Diego - Long Beach. There were two medical emergencies, one on the way, one on the way back, so that's why the unscheduled stops. We got to Catalina on Tuesday morning after kind of a rough night at sea. People started disembarking and then they shut down the tenders due to high winds and rough water. I hadn't left yet so didn't get to see the island at all. We then traveled to Ensenada, arriving the next morning. I did the Taste of Mexico/Tequila Tasting excursion which was fun. Naturally we had the obligatory shopping stop. That night was the formal dining. There were a lot of seasick people on this ship. It was cold and windy the entire time. People were still in the pool though! I would not recommend this itinerary for people prone to seasickness or who mind the ship rocking and rolling. I'm not sure if it's the same during the summer, though. The food was okay. Obviously preparing food for this many people is not going to be gourmet, but there was always something tasty to eat even if you didn't really care for the dining room selections. Typical buffet food. I wish Carnival would have better coffee. It's really kind of terrible. The Guy's Burger was good. The service on board was top-notch. All the ship's personnel were friendly, and boy do they work hard. Special shout-out to our waiter Manuel - he was great. I was in cabin M216 (aft) and was very comfortable. My first time in an inside cabin and I didn't mind it at all. This ship is old but in very good shape. Everything was clean. I didn't notice any of the foul odors that others have posted about. I'll be taking Carnival in the future, but not this itinerary. It was a reasonably priced week getaway and the good far outweighed the bad. Want to try one of the new ships next time. Read Less
1 Helpful Vote
Sail Date: April 2019
THIS IS MY SECOND DISNEY CRUISE. The first one in the carribean to their private island. It was so good that we decide to go on another one. This time is was from San Diego to Cabo and Enesanada. Checking on in San Diego was so smooth. ... Read More
THIS IS MY SECOND DISNEY CRUISE. The first one in the carribean to their private island. It was so good that we decide to go on another one. This time is was from San Diego to Cabo and Enesanada. Checking on in San Diego was so smooth. No line up. As soon as I arrived in cabin after lunch in buffet, I phoned the conciege and asked for a robe since I was sharing with my daughter and her boyfriend. The bathrooms are super small and there's no where to put your clean clothes after you take off your dirty clothes to shower. I was told that the robes are only for conciege class. I explained about the situation in the bathroom and when I cruised on Disney before they supplied robes no problem. So I went to the desk to ask again, this time for someone in charge. She left me standing there while she went to the back for 10 mins. I told the other person standing there , that "This is a waste of time, how long does it take to ask about a robe". Also there are no slippers. Good thing I bought it from my hotel. I said I gotta go for dinner, I will come back for an answer. I stopped by the room after dinner and surprise, There's a robe. One of the drawers was stuck and after pulling it out it will become jammed. I told the room steward and he pushed it back in and said: It's fixed. Next time I pulled it out, it got stuck again. I informed the steward again when I was heading out and he said he will fix it. Next time i pulled it open , it completely fell out on my foot. This time I phoned the conciege and they sent a maintenace guy to fix it for real. I'm lucky I didn't break my foot. The day before we arrive in Ensenada, we wanted to go to the place where margaritas were invented. I looked it up at home but we didn't have internet on the ship, and I couldn't remember the name of it but I recall the ship did offer a tour there. She told me she didn't have that info and there's no such tour. She told us to find a Starbucks to get internet and we could google it. After walking a couple of miles to find the Starbucks, we found the place. It was right across from where the ship was docked. We were sitting there enjoying our drinks in the courtyard and wondering why the ship doesn't support this place. And surprise the tour arrived from our ship. Do not take the shuttle from the ship in Ensenada. It's supposed to take you into town but we saw it stopped a couple of blocks down the pier. There is not a town and not much to see except the place where we went to. There was a museum which charge $2.00 and then bar which we got margaritas. There's a small market. We got fridge magnets. There's a beautiful cactus garden. But everything else there is not worth to see cause there's nothing to see. We did eat some corn and some pancake, at the little booths that were on the walkway. Nobody spoke English. Lucky for us, my daughter's boyfriend spoke Spanish. Be aware that the charge to use the washrooms. The food on ship at the buffet at lunch was good and the dining at night was very good. Loved the shows. Got to see the lastest Disney movies in 3D if you want. The live shows are really good. Service in dining room was good. Over all the Disney experience was evident on the cruise but the price was triple other cruises to the same places. I expected better service and larger washrooms. We had a cabin at back of the ship on 7th floor. There was so much creaking and weird banging noises that it was extremely hard to sleep. It was every night. This cruise had a lot of kids on it because of spring break. There was an adult only area but there were kids in this area too. Be careful not to trip over them, they run around through you to try to be first in line to see their characters. Don't take this cruise unless you love Disney a lot. If you want to see Mexico, use Holland America. Read Less
1 Helpful Vote
Sail Date: April 2019
By way of background, this is the 3rd cruise my wife and I have been on and second with my 11 year old son (my wife and I took a short Carnival cruise nearly 15 years ago, and our family sailed on RC's Enchantment of the Seas this ... Read More
By way of background, this is the 3rd cruise my wife and I have been on and second with my 11 year old son (my wife and I took a short Carnival cruise nearly 15 years ago, and our family sailed on RC's Enchantment of the Seas this past summer). We had a good time on this cruise, but have come to the conclusion that the extra money you pay for the Disney name probably isn't worth it for us. Cruise was a 5 night Mexican Riviera cruise with stops in Cabo and Ensenada. I should probably also mention that as Southern California residents we've grown up with Disneyland and have made a few trips to Disneyworld, which we love. I wouldn't say we're Disney fanatics, but Disneyworld is definitely our favorite vacation spot. Ship: We liked the layout of the ship, particularly the fact that it was a manageable size. It rarely felt overly crowded. A few parts of the ship (like the main theater) look a little dated, but the renovated areas like the kids' clubs and adult clubs (the pub, the Azure theater) look good as new. I liked the decor of the lounge areas, particularly the Crown and Fin pub. Dining: Eating in 3 different dining rooms was cool. The changes of scenery were nice. The food was underwhelming. A few dishes were really good (like the sea bass at Tiana's), but in general the dishes weren't as good as they looked in the menu descriptions. Service was fine, not exceptional. One thing that would frustrate me was their insistence that the main server present you with the dishes, which often meant food would be brought to the service station and sit there getting colder while the main server was attending to another table. This would happen despite the fact that the head waiter or assistant server were available to serve the food. I was tempted at times to just go and get my own food from the station while it was still warm. Cabanas buffet had decent options and we didn't have too much trouble getting a table. I was more impressed by the service in some of the lounges, where the servers quickly learned what you liked to drink even if you weren't a very regular customer. We ate brunch at Palo, and while the food was very good the service was surprisingly slow. Maybe it was just our server. If I sailed with Disney again I would probably dine there again. Entertainment: We went to most of the major shows. "Frozen" is an excellent show. Matt Baker (juggler/stunt performer/comedian) was great in both his family and "adult" shows. Golden Mickeys had a weak story line and some odd song choices (being on this cruise would make you think "Princess and the Frog" was the most successful film in Disney history. I've never seen it.) We walked out of the magician's show, we just weren't into it. We missed the Enchanted, um, whatever it was. But we heard it was pretty similar to the Golden Mickeys so I don't think we missed out. Trivia and the game shows were definitely highlights. The cruise activities staff were funny and entertaining throughout, and the games were fun. Kids Stuff: Our son spent a fair amount of time at the Edge, and I think he enjoyed it? It was hard to tell. He had no complaints about it, and said he enjoyed the activities. But often when given the choice between doing something at Edge or playing an "adult" trivia game with us (note- they don't seem to enforce the "adult" part at all during the day) he would usually choose to stay with us. He said he liked the counselors. Maybe it's just part of being 11, but it was hard to get much information out of him about the kids' club. He was technically also allowed to go to the Oceaneer Lab, but only went once (he liked the activity, which was science-based). He liked the water slide. Spa/Fitness Center: This was the first time I tried going to a fitness center on a ship. It seemed a bit small (maybe they all are?) but pretty well equipped. My wife and I got a couple's massage at the spa which was nice. The only weird thing was that at one point we tried to go into the massage room from our verandah and found we had been locked outside with no way to communicate with the staff. Good thing neither of us had fallen overboard... I also got the Rain Room pass which had some nice amenities but seemed a bit expensive for what it was. Excursions: We didn't go through the cruise line for either of our excursions. In Cabo we took a snorkeling trip on the Buccaneer Queen, which was cool. It got a little racy at the end when they started pouring shots into people, but for the most part it was a fun trip and the emcee/snorkeling leader was cool. The port at Cabo was fun to walk around once you got past the 5 million people offering you a tour or water taxi. In Ensenada we took a taxi out to Las Canadas Campamento for ziplining and ATV riding, which was my son's favorite part of the whole trip. We practically had the place to ourselves. The zipline/rope bridge course was a blast, and the guides (who were fully bilingual) were nice, very focused on safety and took tons of great pictures with my phone while my son and I did the course. I highly recommend it. Cabin: See review below. All things considered we had a good time, but we came to the conclusion that for our particular family we probably won't sail with Disney in the future. If the cruises were similarly priced then sure, we would do Disney again. But for our family it doesn't make sense to pay a premium for the Disney aspect of the cruise. We don't take pictures with the princesses (which seemed to be happening all hours of the day). If my son was younger then we'd probably consider it, because the atmosphere on the ship is a bit more family-friendly and there are a lot of kid activities. (The flip side of that is that there are a LOT more kids- they are EVERYWHERE on that ship.) But now that my son is more interested in trivia games then taking his picture with Mickey I'd rather save some money and sail with a less expensive line (hopefully with better food) going forward. Read Less
3 Helpful Votes
Sail Date: April 2019
1. The title says it all! Nothing for the younger crowd. This caters to the 50 plus group. 2. Service was excellent! 3. They cram liquor down your throat! I understand that's where the money is but wow! 4. Excursions. ... Read More
1. The title says it all! Nothing for the younger crowd. This caters to the 50 plus group. 2. Service was excellent! 3. They cram liquor down your throat! I understand that's where the money is but wow! 4. Excursions. Ehh....ok. I did better with a guy in a van! And MUCH CHEAPER! 5. The ship was super clean! 6. Entertainment....not for me on this ship. And everyone goes to bed at 9! THIS IS FOR THE OLDER CROWD! If you want to relax and do nothing...this is YOUR cruise! 7. Food was good....but all the "extra" restaurants were also crammed down your throat as no one would eat there! No coffee shops no snack shops, nothing. 8. Disembarkation, IMPRESSIVE! Customs....I didn't see any! NO ONE SAID A WORD! Had a neighbor that bought $400 in tequila, they didnt even ask to hold it when he boarded! We were told to just take it to our room! When we left the ship no one cared what we had! Not even a customs form! It was great! 9. Great ship, great line but I'm going back to RC and fight the crowds! Read Less
Sail Date: April 2019
We chose a Disney cruise because we thought it would be an ideal vacation for a couple with toddler. It’s a tough age to keep actively engaged. While the character greetings and related events were spectacular, experiences for toddlers ... Read More
We chose a Disney cruise because we thought it would be an ideal vacation for a couple with toddler. It’s a tough age to keep actively engaged. While the character greetings and related events were spectacular, experiences for toddlers overall were really quite limited. That being said, this alone was not why the magic was missing for us. The stateroom was not in the best shape when we arrived. The safe lock had not been reset (we had to wait for maintenance to reset, which was fine if that was the only issue), the clock alarm had not been reset (getting us up much too early the next day), there was hair on the shower curtain, and a pair of eyeglasses were lost in the cabin (?). The cabin and ship was especially creaky the whole trip. This was not our first cruise...so found it annoying. It negatively impacted our sleep. The restaurant food was good but too hot for our toddler, every time. One would assume that this would be tested before plating. While the service itself was especially friendly, off-putting was the constant requests night after night for an “excellent” rating. It left us feeling soured. We didn’t need to be pushed so much. Maybe just say it once and leave it. As for the food quality outside of the restaurants and buffet, it was really bland. We needed cash for one of the excursions and guest services would only take personal checks (in 2019!). My son and I caught a bad cold by the last day! On balance, this was not the vacation that I hoped for and expected from the magical Disney. Read Less
Sail Date: April 2019
Affordable worth it price. I miss the tropical beach weather so we decided to do the 7 day cruise in mexico. A day in every port wasn't enough! There's so much things to do. During sea day we were able to do a lot of stuff ... Read More
Affordable worth it price. I miss the tropical beach weather so we decided to do the 7 day cruise in mexico. A day in every port wasn't enough! There's so much things to do. During sea day we were able to do a lot of stuff although I must say there's isn't much for couples. Sea day would be so much if we're traveling with family or friends. Only elegant dinner, spa and pool lounge was enjoyable for a romantic gateaway in the ship. Everything was fine until we're on our way back to los angeles (long beach) port. The ship's direction was against the waves so imagine how rocky it may have been. It was the worst for me. It felt like I was drunk the whole time. Especially at night we could hear like heavy metal dropping and while rocking heavily. It was the worst. There's 3 days left in ship before we arrive home port so those days were my only complaint. To think i have meds with me too. I just think it would have been a nice vacay without the dizziness. Lol. But overall it was ok and fun. Another thing i would suggest to get a cabin 6th or higher floor and in the middle to avoid being dizzy all the time or just so you won't feel everything moving esp with kids! The highlight was the last night too when they had a big party with everyone and it was so much fun. Be prepared to gain so much weight bec food was very reasonable and tasty for me. Read Less
1 Helpful Vote
Sail Date: April 2019
This was our fifth time on a Royal-Class ship, and it was also one of the best times we’ve had. The cruise director was great, Matt O, the passenger mix was perfect, not one age group dominated. We never ate in the dining room. The ... Read More
This was our fifth time on a Royal-Class ship, and it was also one of the best times we’ve had. The cruise director was great, Matt O, the passenger mix was perfect, not one age group dominated. We never ate in the dining room. The buffet food was very good, as usual. This was our 21st Princess Cruise. We had cabin E107, obstructed balcony, EXTRA large. No see-through panel to view the water from the cabin. Steward was awesome. Cabin very clean. All our needs were met. One day they varnished our railing, but they did ask lir permission. We had the option to say no. Another day, Mazatlan day, they decided to paint the bridge which was directly overhead, so we came back to paint spatter on our balcony. No biggie. Too much motion at front of ship. Lots of good entertainment. Mariachis, dance bands, et cet. Always something going on in the atrium. Production show Bravo is excellent. Strong vocalists, plus opera singers. Alfredo’s very good. Took one Princess tour to Mahajuitas and Yelapa. Lots of fun. The Mexican Riviera itinerary is actually lots more fun than the Caribbean. We plan to sail the Royal often, as long as she is homeported in Los Angeles. Didn’t really care for new cocktail menu at Crooner’s, though, and drink prices have increased. Ship is in great shape. Very, very clean. All employeees were constantly wiping down and scrubbing everything at the buffet. Lots and lots of variety at buffet. At least 5 types of carving stations on many evenings,vans lots of shrimps and mussels available. Great variety of salad veggies and fresh fruit. Plenty of lounge chairs. No fights over loungers here on the West Coast, unlike what I’ve noticed when we cruise out of the East Coast where everyone seems so desperate for loungers and sun, those escaping brutal winters everywhere. Out here in California I’ve never seen oversaving of loungers, probably since most of the ship is comprised of West Coast people who have decent weather year round. All the more reason to cruise out of California, no airfare, plus less fights onboard. Read Less
2 Helpful Votes
Sail Date: April 2019
We flew into LAX and ordered a Lyft ride to the terminal. We got there before our assigned arrival time but they let us get in a line for "to early or to late arrivals" which was only a 10 minute wait. We were on the ship rather ... Read More
We flew into LAX and ordered a Lyft ride to the terminal. We got there before our assigned arrival time but they let us get in a line for "to early or to late arrivals" which was only a 10 minute wait. We were on the ship rather quickly getting some lunch at the buffet while waiting for our room to be ready. Our cabin was a balcony on the 9th floor. We were on the pool and buffet level. I liked that convenience but it was a noisy room. We were close to the atrium where loud music was usually playing down on the 3rd level. Between that and the noise of activities on the pool deck is was not quiet when trying to sleep. Don't forget to bring a power strip. There was only one outlet in the entire room. There wasn't even one in the bathroom! We were cruising with a group of 9. We met for dinner for our early dining reservations. That's when we found out 7 of us were assigned to one table and 2 were assigned to a different table. That made for a frustrating, uncomfortable evening. They got us all on one table for the other 6 nights. Not as good of a location but at least we were together. We had some amazing servers - Jesus, Maynard and Super. They called us by our first names during the whole cruise, even when seeing us in the buffet. They remembered any special requests we had after the first dinner and brought us milk, extra butter, cottage cheese etc. without us even asking. They chatted with us when time allowed and we learned about how they live on the ship during working months while earning a living. They are away from home for months at a time, I can't imagine. But like Jesus told us, "I need to support my family". Such hard working men. I really admired them. They are paid with the mandatory tips we all pay during the cruise but we all gave them extra tips on the last evening. They earned them! We saw some amazing shows during our week on the Splendor. Two of the shows were done by the cast that had been on the ship for 7 months. The new incoming cast did the other 2 shows. The dancing and singing were very good as well as the sets, lighting and the moving parts of the stage. Very impressive! For those taking this cruise in the next 5-6 months, one of the female singers in the new cast was especially fantastic. Wait till you hear that gal sing!! One of the shows, Studio VIP, takes volunteers from those in line to participate in the show. Two in our group volunteered and it was so much fun to watch. They had a blast! Our first port was Cabo San Lucas. We had booked a tour thru Carnival so we were allowed to get on the early tender boats. Those that didn't book a tour had to get boarding numbers the night before and wait for their number to be called. This can take hours while all the VIP and booked tour guests were getting tendered first. We did the Mexican Outback Safari and Camel Ride. It was a lot of fun and also educational. The camels are well cared for in a nice facility. They were led down near the ocean for a nice 30 minute ride while listening to the waves crashing onto the beach. They take really nice pictures of a camel kissing you, riding pictures and even have a drone filming part of your ride. They are kind of expensive but good quality with vibrant colors, I couldn't resist. People comment that they didn't like this tour because they couldn't take their pictures with the camels. However, I took lots of nice pictures of the camels, the facility, the guide - we just couldn't pose with the camels. Don't let that deter you from going on this fantastic journey! Next stop was Mazatlan were we booked an open air cab tour with Christian who I found recommended on TA. This was our second tour with him. He is amazing! We went for a 4 hour sight seeing tour and trip to the Tequila Factory and Leather Factory. His English is excellent and we learned so much about all the places we went to. Other places we went on our last visit included the Cathedral, Opera House, Tequila Tasting, the Market and touring the city to see all the amazing buildings/homes built many years ago. His rates are very reasonable. You can find him on FB, mazatlanopenairdotcom In Puerto Vallarta we had booked a Beach Day at a resort thru the cruise line. We had all signed up for the 9:30am departure. While getting ready to go, 2 of the couples noticed the times on their tickets had been changed to 2:30! We went down to customer service and were told they had over booked this activity and had to change those that had booked the latest. However, the 2 couples who's time got changed were the first to book, not the last! What really happened?? Another bump in the road. There are many groups traveling together, Carnival should be on top of this! Tisk, tisk!! We all cancelled and they refunded our money. That was a bummer though as we were looking forward to this. We left the ship and found someone offering city tours for $30 per person. He had a nice, air conditioned van that fit all 9 of us. So no beach day as planned but we saved a bunch of money and got a reasonably priced tour of the city. They had 2 craft classes during the cruise but they seemed more for kids, not us adults. We made a card using scissors, kids school glue, and rubber stamps. Other cruises I have been on had fun crafts to do. I always look forward to that but it didn't happen on this cruise. My favorite adult activities were the Love and Marriage show, Battle of the Sexes, the Hairy Chest Contest and the Quest. Very entertaining! There is always a long list of activities you can participate in on sea days. Bring a highlighter to mark those you may be interested in. Lots of kids were on this cruise and there we fun things for them to participate in also. When the ship turned around to head back to Long Beach the wind was horrible! The boat rocked like I had never felt before. I have never gotten sea sick on a cruise ship until this trip. I took extra Bonine, chewed on ginger candy and found that I felt a bit better with a full stomach. It was to cold and windy to go out on the outside decks. The pool has a retractable roof that they closed. There were lots of kids in the pool that was more like a wave pool. It looked dangerous but the kids were having a blast until they drained it for safety issues. Good call Carnival! We had an early flight so we carried off our luggage and were allowed to line up in the showroom to debark earlier. This worked so slick, no need to panic worrying about what time we'd get off. Another Lyft ride to LAX and we were on our way home. Read Less
Sail Date: April 2019
We traveled with friends to celebrate my wife's birthday we were picked for the Chefs Table which was very important to her and we all enjoyed the experience very much. We had nice time in all the ports. Dining was nice throughout ... Read More
We traveled with friends to celebrate my wife's birthday we were picked for the Chefs Table which was very important to her and we all enjoyed the experience very much. We had nice time in all the ports. Dining was nice throughout the ship but a little disappointed in the Crown Grill, not up to par at all from past experiences. The ship was in good condition, a few kinks with leaving from San Pedro new pier for Princess. We had a nice time overall. Suites lounge was non existent for embarkation and process was not smooth and Nothing Special for Suites my wife complained, I couldn't care less as long as we get onboard but we pay a lot more for the suites so enjoys it and expects a much better experience. A pleasant surprise was having the Medallion but a little stressful because not expecting it there is a little work required before hand so trying to know which apps and how to download etc. with little information was frustrating and took about to 3rd day to get everything operating correctly. Read Less
Sail Date: April 2019
It was a chance to sail on the fanciest Princess Ship. The ship is beautiful. Unfortunately, My ankle was injured and I couldn’t go too many places. The location of the phone jack in relation to one of only two outlets made it hard to ... Read More
It was a chance to sail on the fanciest Princess Ship. The ship is beautiful. Unfortunately, My ankle was injured and I couldn’t go too many places. The location of the phone jack in relation to one of only two outlets made it hard to plug things in. I was never informed when I booked that my room had bunk beds above our beds. We hit our heads several times sitting up in our beds. We had to separate our beds because thelousy bunk beds were where we needed to walk otherwise. That is a big ship and I struggled to get amidships.I didn’t even go forward of amidships. Just too big for a cripple to get around without a wheelchair(which I don’t own one.) Luckily, I was near the rear elevators which gave me good access to Horizon Court, Allegro dining room and Crown Grill. This is a cruise ship for ambulatory people,just not for cripples. Food was excellent. Francisco did an excellent job asroom steward. I personally didn’t leave the ship. Read Less
1 Helpful Vote
Sail Date: April 2019
We needed to get away and my husband booked this about 2 months prior to sailing. We were towed by a tug backwards out of San Pedro port. I guess the sship is too big to make a u-turn. The food was what you would find on a typical major ... Read More
We needed to get away and my husband booked this about 2 months prior to sailing. We were towed by a tug backwards out of San Pedro port. I guess the sship is too big to make a u-turn. The food was what you would find on a typical major cruise line: not great, not horrible. My husband calls it banquet food. The only complaint I had was with the scheduling of activities. We had late dining and there were too many times where we couldn't see the production shows, go to trivia, or the game shows because of conflicts with dining. We decided not to get off the ship in Cabo as we don't really like the hassle of the tener ports. In Mazatlan, we took a tour with Flavor Teller and had what the locals refer to as 'second breakfast'. The tour was excellent and the food to die for! I highly recommended Miike (Micah). We took a cooking class in Puerto Vallarta with Cookin' Vallarta where we went to the produce and fish markets with the Chef and then to his home for the cooking lessons and lunch. It was very informative and the food was great!. I also highly recommended Enrique and his hospitality. Embarkation was mainly smooth, although the Ocean Ready signage needs to be better. We were Ocean Ready but didn't see any signs and ended up at a regular check in desk. It took a little longer because of that because they weren't really sure how to handle us. It was probably the fastest and easiest debarkation we've ever had. We had breakfast, and pretty much walked off the ship, got our bags, went through CBP and got to the car in about 10 - 15 minutes. If it was always like this, we would travel more often! Read Less

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