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4,741 Hawaii Cruise Reviews

We wanted to cruise the Hawaiian Islands and our travel agent suggested Norwegian Cruise Lines. We found the ship clean everywhere, and EVERY SINGLE person working on the cruise was extremely friendly and helpful, no matter the question, ... Read More
We wanted to cruise the Hawaiian Islands and our travel agent suggested Norwegian Cruise Lines. We found the ship clean everywhere, and EVERY SINGLE person working on the cruise was extremely friendly and helpful, no matter the question, or just a pass in the hallway. Our cabin was just big enough, and the balcony was lovely. The cabin Steward, James, was very helpful and cheerful. We took several tours (snorkeling, outrigger canoeing, waterfalls, and canyons) and all were excellent. Would highly recommend all the ones we took. Our one complaint was that the interior of the ship was freezing cold all the time! Needed jackets inside, but not outside! One highlight was being met at the airport by Emily, an NCL employee I guess, who met us (unexpectedly) with a huge smile and shepherded us through the airport to our waiting shuttle transfer to the ship. She set the tone for the whole trip. Read Less
Sail Date September 2019
We chose this cruise because we wanted a cruise that went to 4 islands and this one was the best fort us. We cannot compare to other cruises because it is our first cruise ever. Everything for us was perfect, we really enjoyed the ... Read More
We chose this cruise because we wanted a cruise that went to 4 islands and this one was the best fort us. We cannot compare to other cruises because it is our first cruise ever. Everything for us was perfect, we really enjoyed the cruise. The dining was for all tastes. There was a lot of different kind of places to go eat. Everything was very good. The entertainment was spectacular, we really enjoyed that too. The ship was not to big it was easy to go from one place to another. Very good for us. The cabin I think was OK since we don't know other wise. I tough the ports was more entertaining. This is commercial port so no beach or shopping near by. I was a bit desapointed about that. Except for Maui who was ok, the shore excursions was really great and "Roberts Transportation" was super !! Read Less
Sail Date September 2019
Been wanting to visit Hawaii for a long time. Cruising the islands was the best choice. We were able to secure a suite for the trip and it was fantastic. Room was spacious for the 3 of us and the service was outstanding. We dined in ... Read More
Been wanting to visit Hawaii for a long time. Cruising the islands was the best choice. We were able to secure a suite for the trip and it was fantastic. Room was spacious for the 3 of us and the service was outstanding. We dined in the specialty dinning restaurants mostly because of prepackage we bought, well worth it. The food on the buffet was mediocre. The excursions were rather expensive so we rented a car to explore the islands. It was easy to get around and very economical for our group of 5. If you like a thrilling ride and snorkeling I recommend doing the Captain Zodiac rafting ride in Kona. Fun and the scenery is exquisite and snorkeling is easy even for the novice. Entertainment on board was excellent with a variety of comedy , musical , and magic. One of the most enjoyable cruises that I have been on. I would do it again without hesitation. Read Less
Sail Date September 2019
We love NCL, always have. The staff is wonderful and always helpful and smiling. We were treated like VIP's and even had a decorated cake for our anniversary. Using a cane is sometimes difficult but not on this vacation. Special ... Read More
We love NCL, always have. The staff is wonderful and always helpful and smiling. We were treated like VIP's and even had a decorated cake for our anniversary. Using a cane is sometimes difficult but not on this vacation. Special care was given to make me not feel I was holding anyone up when on excursions. The ship itself is beautiful and so well kept. The food again, was excellent. Too good actually as I gained 8 lbs. My next cruise will be back to Hawaii via NCL with my daughters as I want them to experience the time I had.The entertainment was excellent as well. There was a Polynesian show, magician and comedian as well as two excellent broadway type shows by their own production crew. We made ribbon leis, oragami and enjoyed the fact they encouraged familes to participate. Look forward to our next cruise which will be back to hawaii with my daughters this time. Read Less
Sail Date September 2019
Our first cruise! What a wonderful way to see Hawaii. Loved that it stopped at 4 islands and there were wonderful excursions. Booking excursions through NCL was very easy and it was nice knowing if for some reason it ran late we wouldn’t ... Read More
Our first cruise! What a wonderful way to see Hawaii. Loved that it stopped at 4 islands and there were wonderful excursions. Booking excursions through NCL was very easy and it was nice knowing if for some reason it ran late we wouldn’t miss the ship. The comedian was great and loved the lei making classes. There were many activities on the ship for anyone who did not was to do excursions. We were so busy we only got in the pool 1 day. All staff were very helpful and with this being our first cruise I had multiple questions. I had scheduled dinners prior to sailing, but was able to change dinner times on the ship after we arrived. My husband was not interested in trying a cruise, but he finally talked him into it. By day 3 he said he would like to do another at some time. Can’t wait for next time Read Less
Sail Date September 2019
We boarded the Solstice in Vancouver destination to Hawaii. It was our 25th Anniversary and we couldn't of made a better choice. The 5 full days at sea gave us time to relax and decompress from our everyday routine. We were in Aqua ... Read More
We boarded the Solstice in Vancouver destination to Hawaii. It was our 25th Anniversary and we couldn't of made a better choice. The 5 full days at sea gave us time to relax and decompress from our everyday routine. We were in Aqua class and the service was in excellence. Our room with balcony was excellent and well taken care of by the room attendant (Devan). We dined in Blu every night and looked forward to our dinning experience each night with the wonderful service of our waiters (Yogender, Preyan and Nick) as well as received by beautiful Larissa each evening. I can't say enough about the food and variety we received on this ship. There was nothing missing. We visited and took advantage of the Persian garden spa which also delivered excellent service. On the first couple of days, the waters were a little rough and was a little on the cool side. They had fleece blankets available near pool side for everyone, I thought that was a nice touch. There was also always fresh towels available and as for loungers, there was always a seat available. The excursions we booked went well without any issues, well organized for tender ports as well. I will not hesitate to sail with Celebrity in the future. Good Job!! Read Less
Sail Date September 2019
This is a trip we are glad we took, but probably wouldn’t take again. On the plus side, it is a relatively inexpensive way to visit Hawaii, which is hideously expensive. Room and food cost us about $180 per person per day on the boat. ... Read More
This is a trip we are glad we took, but probably wouldn’t take again. On the plus side, it is a relatively inexpensive way to visit Hawaii, which is hideously expensive. Room and food cost us about $180 per person per day on the boat. Comparable accommodations and meals would probably cost at least twice as much on land. Not to mention we saved some on air fare. Flights to Vancouver are much less than flights to Hawaii. In addition, we got to visit three islands, one with two stops. On the downside, tendering at Kona and Lahaina limit how much time you have to visit these ports. There are some sights we would like to see, especially on Maui, that would better be done while staying there. The first day in Lahaina the sea was pretty rough and getting on and off the tenders was challenging, especially for people with mobility issues. We were on the Solstice in June to Alaska and liked it so much we booked onboard for Hawaii. Many of the same crew members were still on board and some remembered us. The ship is very well run, and the crew were all accommodating. We never ventured into the specialty restaurants since the food in the main dining room is excellent. Naturalist Brent Nixon was onboard on both cruises. He brought a lot of expertise to explain the natural world we would be experiencing. We took advantage of the adults only Solarium many times. The pool was the perfect temperature and it seldom felt crowded. The Alaska cruise was out of Seattle, most of the guests were Americans and there were 315 children. The Hawaii trip began in Vancouver, and at least half the passengers, perhaps as many as two thirds, were Canadians. Many were from British Columbia. Alberta and Saskatchewan were also well represented. There were also several Aussies traveling all the way through to Sidney. Most of the Americans seemed to be from the Pacific Northwest. We enjoyed meeting and sharing experiences with people from all over. This is definitely an older crowd. Most were retired. We probably had fewer than 20 children. For those of you wondering about the weather, it was 58° and raining when we left Vancouver. The first sea day it was 60°, the next 65, the 3rd sea day it hit 70, the 4th it was 75 and finally the last sea day as we neared Hawaii it hit 78°. Of course in Hilo it was about 85° and humid. The first two days the swells were running about six feet and people who were prone to motion sickness experienced some problems. After that, the ride was pretty smooth. Hilo – We rented a car for $48. The car rental shuttle will pick you up from the pier and take you to the airport, about three miles away, where you can rent a car. Couldn’t have been easier. We met a couple at Kilauea who hired a car and driver for $325. They said they wish they had talked to us first. Perhaps they should just read Cruise Critic. The first stop was Akaka Falls. Do this one in the morning because the falls face east. The sun will illuminate the falls perfectly in the morning. If you do it in the afternoon, the sun will be behind the falls and your pictures will be backlit. Next stop was Kilauea. While Akaka Falls was sunny and hot, Kilauea was rainy and cold. We wish we had our sweatshirts, but when it’s 85°and sunny, how do you know? This was kind of a good news bad news experience. The rain and mist kept me from getting really sharp pictures of the caldera, but the steam vents certainly stood out. I leaned over one to see how hot the steam actually was. Take my advice and don’t try this yourself. Steam is hot. We stayed at Kilauea about two hours and headed back to Hilo. I would have stayed longer, but the rain showed no signs of letting up and we had done all we could do without getting soaked. Kona – Here we took the ship’s excursion. It was billed as the snorkeling and dolphin adventure, but they apparently forgot to tell the dolphins, who didn’t show up. The cruise on the catamaran south along the Kona coast was picturesque. The excursion includes equipment rental, but we take our own. The rental equipment looked to be first class if you are interested. The spot they picked for the day had good coral and lots of fish. Three-foot swells made snorkeling and getting back on the boat more of a chore than you want, but overall it was a fun trip. Maui – Renting a car on Maui is substantially more difficult than on the Big Island, and more expensive. The nearest car rental outlet to Lahaina harbor is Hertz at the Hyatt. They claim they have a shuttle, but it runs just once between 8:30 and 9:30 and we never saw it. So it’s a $30 cab ride to rent a car. The car was $98 a day versus $48 on Hawaii and $53 on Oahu. We went south the first day looking for a beach to snorkel. The conditions were terrible. Because of the height and direction of the swells, waves were breaking right on shore and the water was churned up. We should have checked the daily report https://thesnorkelstore.com/maui-snorkeling-conditions-reports/. Then we would have known that. The next day we went to Honolua Bay. This is a terrific snorkeling spot and it’s always calm. It’s surrounded by land on three sides and facing Molokai, so no swells can get in. The shore itself is very rocky, so it’s strictly for snorkeling. Also, parking is very limited and it’s at least a 300 yd. walk from the road to the water. Hawaii is not California where they have large paved parking lots at all the state parks. Most of the fish and coral formations are on the eastern side of the bay. Turtles are found on the western side. Dolphins also made an appearance. Honolua Bay is a must stop for snorkelers. We would like to spend some more time on Maui. Some of the sights like the road to Hana and Haleakalā are too time consuming to be done from a ship while tendering. The cruise finished up in Honolulu. This was the smoothest disembarkation ever. We go off sooner than advertised, found our luggage immediately and got a cab to the airport to pick up our rental car. Hertz says they have a location the pier, but when I checked online, they said there were no cars of any kind available. Very suspicious. The cab to the airport was about $35. It is only 3.7 miles from the airport to Pearl Harbor. I was impressed by what the National Park Service and the Navy have done there. It’s a very solemn experience and well done. One very important note…they do not let you bring bags in through the gates, not even ladies’ pocketbooks. You can check them for a $5 fee. My wife took hers back to the car while I stood in line for tickets. I have to say I was not impressed by the Honolulu airport. Much of it is open air (not air conditioned) until you get to your gate. We had showered just prior to leaving the hotel and didn’t want to work up a sweat turning in the car and getting our bags through the agricultural inspection and airline check-in. Some on our cruise got off the ship in Maui, one day early. They then spent several days on Maui and flew home from there. I didn’t realize that was an option. If I took this cruise again, I would probably do that. Read Less
Sail Date September 2019
We chose this cruise because we wanted to visit more than one island on the trip without having to island hop via airplane. The cruise was everything we had hoped it would be. There was never any pressure from photographers or art ... Read More
We chose this cruise because we wanted to visit more than one island on the trip without having to island hop via airplane. The cruise was everything we had hoped it would be. There was never any pressure from photographers or art salespeople which was appreciated. Our cabin met our needs, though even with a balcony room, it was fairly small. We had a large balcony #8002. We did experience multiple episodes of our toilet not flushing, but maintenance was prompt to correct it for a time if not "fix" it. The balcony is enclosed. At first, we weren't sure about that, but found out that it blocks out the wind blowing and the sun. Sitting on the balcony was a joy! The shore excursions we chose were wonderful. Every bus was air conditioned, comfortable, and modern. The dining venues were lovely and well-maintained. We expected more "American" food than was offered, but we certainly managed. Breakfast was our favorite meal onboard. We found the staff to be extremely friendly, and our steward very efficient. The ship is the smallest cruise ship we have been on, but most things you might want are present. Each day you have the opportunity to be off the ship experiencing Hawai'i! We did purchase a mix of excursions through NCL, and rented cars on our own in Maui (for one day) and Hilo (for an afternoon). As others have noted, tender boats are used for the Kona port. They do put a bunch of people in the tender boat at one time. Hawai'i is tropical and thus, there is a high humidity factor to go with the temperature. We found the tender boats to be quite uncomfortable. Each island is different with its own personality and offerings of beauty. Kauai, and in particular the Na pali Coastline, are just gorgeous. We chose the helicopter ride excursion over the volcanoes in Hilo. Wow!! So fabulous! We wished we had chosen to do that in Kauai. Embarkation and disembarkation were easy. We chose to walk off with our luggage and had no problems. We did purchase transfers to and from the airport. We encountered no difficulties. Couldn't have been better. NCL is waiting for you at the end of each day with cold water, and in some cases, wet washcloths. They are cheery and nice. I did appreciate the ever present person with disinfectant for your hands in the buffet and when returning to the ship. You do need your government ID at every port and your ship card. This trip takes quite a bit of advance planning if you wish to strike out on your own and not go on an excursion. Have a positive, excited attitude, be flexible, and you will have a most wonderful time! Read Less
Sail Date August 2019
We were skeptical at first because we booked the cruise before reading the review. Our party really just wanted a convenient way to explore the islands without having to pack and unpack all the time. We all agreed beforehand to book a ... Read More
We were skeptical at first because we booked the cruise before reading the review. Our party really just wanted a convenient way to explore the islands without having to pack and unpack all the time. We all agreed beforehand to book a room with a balcony instead of a stateroom and decided to splurge on the Penthouse. Best decision ever!Especially for the Na Pali Coast sail by! The perks are really worth the price. We enjoyed the convenience of eating the special Cagney’s Breakfast, exploring the Island and occasionally having dinner on the balcony. The priority tendering in Kona was a real lifesaver that day. It beats standing out in the sun in the long line going back onboard the ship. The crew really made this cruise special. Our Butler Gulsen Cummings really went above and beyond each day. From dinner reservations to even car rentals she did it all! Edwin our Steward also made sure everything in the cabin was taken care of. Both of them always greeted us with a smile and chatted with us every morning and evening to make sure all was well. China(the Hawaiian Cultural ambassador) also added a unique aspect to the cruise. We enjoyed her lei making classes, port talks, and other various activities throughout the week and the Aloha Polynesia show. Its a blast. There are only a few minor complaints for our experience. Given the age of the ship the shower took a little while to drain. It took a while to get the Bartenders attention on the pool deck, but at other venues the response was average. The Vegas show was unbearably loud the night we went hopefully thats a one off thing. Despite the minor complaints the overall cruise was enjoyable. Its not a glitzy cruise with a ton of onboard attractions, but if you just want to explore the islands and have a place to unwind after being in the sun all day then I would recommend this cruise and staying in a suite. Read Less
Sail Date August 2019
This is an ideal cruise for anyone who has not been to Hawaii or for anyone that has been to Hawaii but hasn't been to each island. Don't worry too much about your room or location - save your $ and spend it wisely exploring all ... Read More
This is an ideal cruise for anyone who has not been to Hawaii or for anyone that has been to Hawaii but hasn't been to each island. Don't worry too much about your room or location - save your $ and spend it wisely exploring all that each Hawaii Island has to offer. We rented a car in Maui, Hilo and Kauai and thoroughly enjoyed the overnight stays in Maui and Kauai. CABIN - Mid Ship Ocean View - Room 4582 Although we had initially booked and inside stateroom on the 4th deck, we were successful in our upgrade bid to a mid-ship ocean view cabin. This was also on the 4th deck. Our prior cruise rooms have always been in a balcony. We really liked our room location as it was 1 deck up from where you left/or got on the ship each morning. It was also only a few rooms from the stairs and elevators. However, the bathroom in the mid-ship ocean view room we had was way too small. My wife and I are not overweight, but felt very claustrophobic in the shower and tiny sink/toilet area. There is plenty of closet space and 4 drawers and assorted shelf area where you will have more than enough room. This would be a 5 star room if the bathroom were a bit bigger. DINING - MDR and 2 Specialty We ate dinner in the MDR Liberty (2 nights) and Skyline (2 nights) and 1 night each at Cagney's & Moderno, with dinner out 1 night while in Kauai (The Beach House). We had breakfast at the buffet a few mornings, as well as, breakfast at Skyline a few times and Cadillac Diner once. Lunch was at the buffet or the Key West Bar/Grill. Overall - we were pleased with the food, but have had better on other NCL ships. I liked the layout of the buffet and the amount of space available to get a table. SERVICE - Room and ship staff Our room steward was very nice, but failed on a few occasions to give us the extra bath towel we requested for each day. This wasn't too big of a deal as we ended up using the pool/beach towels that were more than plentiful each day. We had fairly good service in the dining rooms, with exceptional service from the wait staff in Cagney's and Moderno. I did have an issue with many of the bars as they seemed understaffed and were unable to handle the volume of people. However, they were respectful and understanding to each patron. This was our first cruise as "Platinum" and were rewarded with 2 free specialty dining meals (Moderno & Cagney's) but were never provided with our coupons to use, thus having to inquire at Guest Services when the high $ showed on our bill at the end of the cruise. Unfortunately, I had to wait in GS for almost 30-minutes, only to be told to go to the restaurant reservation staff, which was not able to help me, and then told to go to the Cruise Next member, Lauren, who had double duty as the Latitudes contact also. Lauren was able to rectify the issue and get the charges off of our bill. I would think that in this day of technology, that NCL would have a better grasp of being able to add certain Latitude perks to a person's ship card. PORTS OAHU (Honolulu & Waikiki) Pearl Harbor, Diamond Head, Waikiki Beaches and plenty of great restaurants, shops and bars. The beaches are spectacular and we enjoyed our day prior to the cruise and the day after the cruise as well. MAUI My wife and I spent our honeymoon on Maul back in 1985. We enjoyed our first day and did the Road to Hana excursion via Valley Isle Excursions (booked directly) that offered a scenic, twist and turn roads, great BBQ lunch and a memorable, yet teeth chattering experience as our tour went all the way around Hana to areas where good roads are hard to find. Our tour guide/driver, Dennis, was wonderful. We rented a car the 2nd day and went back to the hotel where we had our honeymoon. Walked around, went to a few beaches and then drove up to Kapalua Resort for a beach visit then down to Lahaina for some shopping. HILO We rented a car from the local airport and drove to Volcanoes National Park ($25 per car admission fee) and toured the areas that were open. We did a bit of hiking as well from the visitor center to the steam vents and crater views. We also drove to the lower level of the volcano and various vantage points. The drive offers some amazing views of solid lava rock that is vast across various areas of the park. The drive down to the Sea Arch area is well worth it as the rock formation is spectacular, as well as, the views looking up at the lava flow. If you decide to stop at the petroglyph area to hike, beware that it says .7 miles each way, but it does require some effort and don't forget your water. KAILUA-KONA We opted for the NCL excursion for snorkeling on the Body Glove. With our latitudes status, the price was about the same as booking direct. This tour company is first class. It is within walking distance of the pier. They had an elaborate breakfast spread of assorted fruit, pastries, bagels and yogurt, along with water and coffee. We ended up going to a different location than Red Hill, so not sure what happened with this stop. Anyway, the water was ultra clear and offered plenty of colorful fish. We also some dolphins from the ship. This tour also offered a great spread of burgers, cheeseburgers and vegan burgers, with purple potato chips. We did the early morning tour and had some free time so we decided to do the Atlantis Submarine tour directly as it was right at the pier. I would highly recommend this as well, but it is a bit steep in price ($122 pp). KAUAI We rented a car for the day and a half we were in Kauai. Our first day, we drove up to Waimea Canyon while stopping at the various locations in the park. There is a $5 parking fee that will cover you at each of the parks assorted lots. We were lucky as we got there pretty early (around 10:00) and beat the big tour buses and crowds. Make sure you drive to Kalalau Lookout for one of the most spectacular views you will ever see. It is only about 20-minutes from the main parking lot area via car. Since we had plenty of time on our 1st day, we googled beaches on Kauai and chose to drive up to Polihale State Park. Just FYI - I suggest only going here if you have a jeep or some other type of larger vehicle. We, however, had a Hyundai Elantra, and had no idea what was in store for the teeth-chattering drive (about 20-minutes) over a rutted, pot-holed gravel road, that brought us to one of the most beautiful and secluded beaches you will ever see. Once you arrive, the sand to get to the beach is "VERY HOT" so make sure you have proper footwear. Our 2nd day, we drove up the north shore area to Princeville and viewed the sites and did some shopping. Read Less
Sail Date August 2019
Pride of America ship was nice. Heard it was smaller than what my friends normally travel in but it was nice. Had two pools and bars on the outside deck areas aft and mid-ship. I love the fitness and spa (I worked out 5 out of the 7 days) ... Read More
Pride of America ship was nice. Heard it was smaller than what my friends normally travel in but it was nice. Had two pools and bars on the outside deck areas aft and mid-ship. I love the fitness and spa (I worked out 5 out of the 7 days) Gym junkie. Cabin - I was on the 8th floor with partially obstructed view. Even though I couldn't see much, the cabin was big enough and the sun light was nice to have. Entertainment and Activities - LOTS of them. If you're bored, that's a personal problem. They have lots to do, you can't even make all of the activities. Loved it. I wish they had better music though. I think the White Hot party was the best. Lost of older folks so if you're in your 30's it was a bit of a drag for party time. But we made the best of it. Dinning - was amazing. Liberty was great quality food and experience. I also loved going to Cadilac ( this was delicious, the loaded fries, wings and burgers were delish!) Service - the staff is SUPERB! Didn't have anyone being rude. My cabin service lady was amazing, thank you Margaret! Ports and Shore excursions - amazing. Getting on and off at the ports was very smooth. NCL had everything there for us. Excursions were great, very well planned. Felt SUPRE safe!!! I traveled with 3 friends and their teenage daughters. The girls roamed around and had their own teen center and lots of activities to keep them busy. They did complain a bit about not enough teens or the person at the teen center being extremely strict. (they can definitely work on that) I would definitely go again!!!! yes! Read Less
Sail Date August 2019
Had a great Time! Travel agent of 32 years, Been to Hawaii quite a few times. I thought it was great for being a older ship. Great for first timers, honeymooners, Family or groups. If your use to 5 or 6 star cruise ships this is not for ... Read More
Had a great Time! Travel agent of 32 years, Been to Hawaii quite a few times. I thought it was great for being a older ship. Great for first timers, honeymooners, Family or groups. If your use to 5 or 6 star cruise ships this is not for you. We had a mid-ship interior, sound proof was good compared to other ships. Shower was compariable to other ships. Erika- Great cabin Steward. Jami -cruise director was Wonderful!! China- Hawaii Ambassador-Was FANTASTIC!!! learned so much from her. Did Skyline and Liberty Dining room everyday. Entrees were good, some desserts need help. 96 percent of wait-staff was nice to us, a lot of them work very hard, 7 days a wk, 8 months straight. standard on most ships. Maui- Rented car from Hertz-Maui hotel .Walk 4 long blocks or take Uber there. Shuttle only M-F. Sat till 2p only. After hrs drop off on Sundays. Airport is 9 mins from pier-reach by taxi or Uber only. Hilo- Took $20 shuttle off Pier to downtown Hilo, gardens, Rainbow Falls, Candy Factory and 2 Beach stops on Hoppa on Hoppa off shuttle- very organized. Kona- not able to tender in due to waves, we spent more time in Kauai. Napili coast was AMAZING, you can take pictures either going or the return trip off the coast. Kauai-Took Free shuttle to Wal-Mart, Hilo Hattie's- 4min walk between the two, Harbor shops and Anchor Cove shops- great Beach right behind (walking distance), ABC stores-great place to pick up everything. Took Trolley from Harbor Shops-$50 pp to tour some of the island, open air seating 2 1/2 hrs Great Tour!. China such a wonderful lady, had classes on making real flower leis, Kukui nut and Ribbon Leis, Loved every single class. We learned the Hula and line dancing-what a workout! Entertainment was good- Broadway like shows-new crew. We planned where we boarded around 3p and unloaded the ship (around 9am) no lines, very easy. We used a transport chair for my mom to get around easy thru elevators and shows and to the cabin with no problems. We took Uber from Pier to Waikiki (about $20.00) 10mins. There is a Locker storage at the Pier $5 per bag ,they hold bags till 5pm. closed 10a-11a for lunch. We had a FANTASTIC Trip and we would go BACK! Thank you NCL!! Read Less
Sail Date August 2019
My family wanted to go to Hawaii on a cruise so we would not be packing and unpacking and flying from island to island. We were told by several friends that The Pride of America has the best itinerary. The ship was amazingly clean. The ... Read More
My family wanted to go to Hawaii on a cruise so we would not be packing and unpacking and flying from island to island. We were told by several friends that The Pride of America has the best itinerary. The ship was amazingly clean. The crew works tirelessly and pleasantly. There are many quiet nooks on the ship for relaxing conversations. The entertainment was good and there were plenty of activities for all ages. Getting on and off the ship is amazingly organized and efficient. There are many dining options. (Our only criticism that the food in La Cuchina took a long time to be served. There were 15 of us so I realize that can be difficult but some us finished our meal before others were even served). At most ports we did our own excursions - rented cars to go to out of the way beaches, charted a catamaran and spent a day snorkeling, etc. I really did not think I would enjoy being on a large ship but NCL does it right. I recommend this cruise to anyone that wants to visit Hawaii. Read Less
Sail Date August 2019
We stayed in large balcony cabin 12506 on the Pride of America. The cabin was amazing! HUGE balcony - three sunbeds (we asked for an additional one as we were three in a room) and a full table and chairs. It was the right side to view the ... Read More
We stayed in large balcony cabin 12506 on the Pride of America. The cabin was amazing! HUGE balcony - three sunbeds (we asked for an additional one as we were three in a room) and a full table and chairs. It was the right side to view the Na Pali coast from the comfort of your balcony. Bingo! Plenty of space for the three of us and a curtain to separate the sofa bed from the queen bed. Large closet and loads of hanging. Nespresso machine for coffee. Beautiful Bvlgari toiletries in the small bathroom. Larry was our fabulous steward. We had a butler and concerige as well. We had ice and canapés every day. The butler also emptied the fridge for us and provided fresh milk for us to have with the coffee and bigger cups. He escorted us off the ship fast on the day we left and on the tender day at Kona. This was helpful. He was happy to make reservations for us but we did most of these before we left via the app. We also had priority seating in the theatre and the Conceirge took you to your seats each night which was lovely. We also used the concerige to change a dinner reservation when the dining room couldn’t move it for us. The ship is a little dated but they’re working hard to keep it freshened up, they were always painting and cleaning and it was spotless. 90% of the crew were helpful and lovely and keen to do a good job. We met two rude waiters who had a bit of attitude but that was it. We’ve had better food, but it was just fine. Cagney’s breakfast was good. We had a package with three premium dining, water package and drinks package - id strongly recommend this. We also had onboard credit and bought a set of binoculars- decent price and highly recommended. I did a few stretch and flex classes and they were excellent. The gym was good. The shows were all fun that we saw - we passed on the magician - he was a bit lame. I won the bingo! That was fun. The comedian was quite funny but it was very old fashioned misogynistic humour that grated. My husband enjoyed it though! These Guys WorldWide were very good - excellent choice of music. Go on the first night as they put on a showcase of all the entertainment so you can decide what you might want to see later in the week. Ship excursions were exorbitant- we did our own thing and it was easy to navigate round. If you’ve read the negative reviews don’t worry you’ll have a great time if you just think of the ship as your floating hotel! We had an amazing trip and would recommend it! AIR MAUI HELICOPTER REVIEW We walked out of the port and called an Uber/Lyft from the grocery store in the mall opposite the port. The grocery store was a good place to grab some cold drinks. A helicopter trip is expensive but worth it. Make sure you take the advice and wear dark clothes, the guy in front had white writing on his black shirt and it annoyingly reflected on the windows. Didn’t spoil it. I was worried about feeling sick but it was fine. I felt very safe with the great captain. They try to flog you the obligatory photo/video package but it’s not a high pressure sell. It was expensive but it was so much cheaper than the ships tour. They had good strong Wifi there which was helpful. We got an Uber back to the ship via a great shopping mall that was nearby. We booked our tickets on the Costco US website! We live in the UK and Had to use a friend in the US’s address and credit card but that was fine she “gifted” it to us! (We had to pay her back obviously but it was fine to buy and gift the voucher to someone if you know what I mean. The price for one of us to go on the ships tour was the price for all 3 of us! Enterprise Rent A Car Maui We’d seen everything the day before from the helicopter so wanted to see it close up on land. We hired a car from the Enterprise Kahului Hana Hwy location. It’s a safe and easy walking distance from the ship just 10 minutes. Rental car Cost was $70 and we booked a Hyundai Elantra. We had a little drive along the coast. We visited Costco and they had a ton of Hawaiin shirts! You can get your fuel there if you need to as well. Renting the car was very fast and so painless, Miami airport could learn a thing or two! Admittedly we waited until the rush was over and went a bit later, this was a bonus as we got a much upgraded car for free and it had a built in sat nav. Mainly because all the prebooked cars had already gone so only the good cars were left! Navigating was very easy. We just took a little drive up the coast road and stopped In a beautiful beach where we were the only people. We drove until the road turned single track then did a u turn and drove back. Another lovely day! Very relaxed and and a day for just exploring and seeing. Hilo, Big Island Mauka Makai Adventures We loved our tour with Josh, he collected us from the Pride of America and we spent a fabulous day touring the Island with 5 other people. I booked this trip last minute via TripAdvisor as I wasn’t sure about renting a car and I’m so glad we did this trip rather than our own Self-guided one. We learnt so much about the area, loved our visit to the Volcano National Park (pouring with rain but it was fine!) the waterfalls were pretty and we loved seeing the turtles on the beach. It was so so tempting to take some volcanic rock home but we respected the rules (and the gods) and left it there!! Lunch was so delicious. We weren’t really bothered about the orchid farm or chocolate shop but it was a nice end to a really fabulous day. Take warmer clothes for the volcano area - we did need them on. This is a fabulous shore excursion and good value. The van was comfy and there was plenty of room. Kona, Big Island We got the tender into the port and had a walk around. It’s a pretty town. We walked up and down the high street and went to a nearby lovely beach. Huge waves, toilets and changing rooms. Lots of people were body boarding. It was only a short Uber/Lyft back to the ship. Wings Over Kauai We’re so sorry we didn’t get to fly due to the weather. The owner kindly came and collected us from the Pride of America and explained it was touch and go whether we’d be able to fly or not because it was so cloudy with heavy rain forecast. He gave us the option to head to the airport a quick ride away to chat to the pilot to see the current situation and get our money back if the plane didn’t go. Sadly we ended up with a full refund as we couldn’t reschedule as we were back on the ship for a new port of call. We do hope to be back one day to see the island by plane. We were very impressed with the safety record and service and no quibble decision to refund us. This is a well run outfit book with confidence. He also kindly dropped us off at the very large shopping mall on the way back so we had a good shop in the Macy’s etc. There was also a Costco at this location too but we resisted! We just missed the public bus so decided to get an Uber/Lyft back to the ship instead. Kauai Day 2 Kalapaki Beach is within 9 mins walking distance of the dock at Nawiliwili. It's a public beach park with some rentals. There are food trucks and restaurants nearby. I had a lovely walk along the beach and to the big hotel that was there. Good waves and a decent little beach! Afternoon Cruise Napali Coast - Our cabin was 12506. We sat on our HUGE balcony (3 loungers and a set of table and chairs) and used the binoculars that we’d bought on the ship the day before to spot the waterfalls and boats bobbing about. The views were simply breathtaking. I’ve never seen anything like it in my life. THIS was why we chose to cruise on Pride of America. Read Less
Sail Date July 2019
My husband and I took this cruise w/ our kids, 11 and 14. This was our first cruise and we enjoyed it so much! We flew into Honolulu the day before departure and went to Pearl Harbor, it was a nice tour and relieved a lot of anxiety ... Read More
My husband and I took this cruise w/ our kids, 11 and 14. This was our first cruise and we enjoyed it so much! We flew into Honolulu the day before departure and went to Pearl Harbor, it was a nice tour and relieved a lot of anxiety getting into town the day before the ship left. The embarkation process went smoothly. We had a suite, so got escorted to the side for a quicker check in and that was very nice. We were able to get lunch and explore the ship a bit before our suite was ready and our luggage soon followed. The 2 bedroom suite was perfect. I can't imagine anything smaller since we had the kids w/ us. The best part was our deck. We were on the back corner of the ship and the deck was amazing, had great views when we were coming and going from ports as well as when we travelled in the evening. The dining was good, there are adequate choices for your 'everyday' meals and the package we bought included a few 'upgraded' meals as well. We booked all of those early so we were sure to get our first choices. We chose the excursions offered through NCL and they were fun and informative as well. The kids enjoyed the excursions, but did admit they could've done w/out some of the longer bus rides back to the ship. In Maui, we rented a car and drove up Haleakala and Road to Hana ourselves and that was fantastic. I really liked being able to keep our own schedule. Since the boat stays in Maui for 2 days, I would highly recommend this if you're so inclined. We were able to explore Maui and turn around when we needed to or wanted to, not tied to someone else's schedule. In the other ports we did the pre-arranged excursions. Our favorite was probably snorkeling in Kona. The service on the ship was great. Our steward and butler were both very helpful and there when we had questions. The concierge introduced himself to us at check in and also gave us his card, very nice, but we never needed to contact him as everything went so smoothly. Yes, I would most definitely go again. Hawaii was beautiful and there is SO much to see!! Read Less
Sail Date July 2019
We like the idea of seeing four different islands in one week, with one flight (paid for by NCL) and only unpacking once, and it worked out great. This was our second NCL cruise — we cruised Southeast Alaska six years ago — and once ... Read More
We like the idea of seeing four different islands in one week, with one flight (paid for by NCL) and only unpacking once, and it worked out great. This was our second NCL cruise — we cruised Southeast Alaska six years ago — and once again the food, cabin and service/friendliness of the employees was great. On this trip, other than the first day (Saturday) and final day (Friday), most of your days will be spent ashore, exploring and experiencing the islands, so amenities like the pool, spa and exercise areas aren't needed or used. If you're going to swim in saltwater, let it be on the beautiful beaches of Hawaii! We rented cars for the two overnight stops, Maui and Kauai, and saw what we wanted on our schedule. You'll need to make sure you have a place to park the car overnight ... which was much easier in Kauai than in Maui (there is a mall relatively close to the ship in Kauai which rents out overnight parking for $20 ... worth it). On the Big Island stops, Hilo has a free shuttle from the port to town, which is quite a long walk with sidewalks under construction. From there, we found our own tour that stopped at many of the city's highlight attractions — saving quite a bit of money from if we would have booked through NCL. In Kona, you'll have to tender to and from the ship, and this process takes a bit of time unless you're up early. To NCL's credit, they had cups of water and cold towels for you while you waited in line for the return tender trip in the hot afternoon sun. The buffet worked fine for us, especially for a quick breakfast before heading out each day. There were always seats on the open-air back deck, usually with good views. And we had no problem finding tables for two for dinner at the Skyline and Liberty restaurants (we usually ate around 8 p.m.; if you like to eat earlier or have a larger group, I would reserve your times more in advance). Plenty of good food choices and the staff was Finally, while we didn't see a show every night, most of the ones we saw were good — especially the "These Guys Worldwide" singing group, backed by the ship's house band. I wish they could have played longer! If you're a first-time visitor to Hawaii and want to experience several sites in one trip, I would highly recommend this cruise. Read Less
Sail Date July 2019
A wonderful cruise with my daughter and Granddaughter. We stayed in Oahu 3 nights before the cruise started so we could enjoy Waikiki Beach. I would highly recommend. The Pride of America is a beautiful ship. Our cabin was small but ... Read More
A wonderful cruise with my daughter and Granddaughter. We stayed in Oahu 3 nights before the cruise started so we could enjoy Waikiki Beach. I would highly recommend. The Pride of America is a beautiful ship. Our cabin was small but very nice. There was just the right amount of entertainment on ship. Not overblown with too many unnecessary over-the-top add-ons. The entertainment was fantastic. Lots of great songs and dancing. The comedians were both terrific. The crew were incredibly helpful and kind. Meals were fantastic and the Skyline Restaurant Staff just amazing and friendly. The excursions were wonderful. We took two snorkel excursions and the Circle of Fire helicopter ride. All were so enjoyable. I would suggest letting anyone with arthritis or stability or age issues know it is a bit difficult walking onto the catamaran at an angle to get on board the Catamaran Sail & Snorkel in Kona and also gettiing into and out of the ocean. If you are not very agile, I would recommend the Molokini Crater & Turtle Snorkel in Kahului (Maui). It was much easier to board and to go into the ocean from a low platform. Both were very good though. This was a very enjoyable cruise with my family and I would highly recommend it. Read Less
Sail Date June 2019
Some in our group had been to Hawaii before to see one, or maybe two islands. But none of us had ever been to all the major islands, and bang for the buck, this was the best way to see all of them. Of course we wish we had a week at each ... Read More
Some in our group had been to Hawaii before to see one, or maybe two islands. But none of us had ever been to all the major islands, and bang for the buck, this was the best way to see all of them. Of course we wish we had a week at each port, but we enjoyed every minute of this cruise. Food service was excellent, ship was clean, and everyone seemed happy that we were there. It is a slightly smaller vessel than some of the giant super ships, but that's great because you don't get lost in a sea of thousands of people. It is a little more personal, a little more cozy, and a little less 'commercialized'. I would definitely recommend, and we've been on other lines and other destinations, and this was wonderful. Kauii is called the garden island, but be prepared for rain. The big Island pleasantly surprised us, and Mauii did not disappoint. The submarine excursion was really unique and something that I would recommend, as well as just enjoying what each port has to offer. Read Less
Sail Date June 2019
have been to Oahu twice before and decided to get a brief taste of the other islands so pride of America was the obvious way to go, embarkation was a breeze very helpful desk person on board quite quickly, cabin was not ready so went and ... Read More
have been to Oahu twice before and decided to get a brief taste of the other islands so pride of America was the obvious way to go, embarkation was a breeze very helpful desk person on board quite quickly, cabin was not ready so went and had lunch at the aloha café buffet, the ship although looking a bit dated was very clean and well presented. the house keeping did a great job keeping the cabin clean and tidy. all the staff in the bars and public areas gave good service and were friendly, only ate at the aloha café buffet which I found quite good in fact some of the food was quite amazing. entertainment was very good went four shows including music in a couple of the bars. all in all I would recommend this cruise . finally a special word for Tanya who served in the pink champagne bar a credit to the ship and cruise line a very friendly person very good customer service. Read Less
Sail Date June 2019
This was our 14th (or so) cruise and the first time we booked a Penthouse Suite. The room was better than expected and our Butler (Spencer) absolutely fabulous! Food on this ship much better than the Star on which we cruised through the ... Read More
This was our 14th (or so) cruise and the first time we booked a Penthouse Suite. The room was better than expected and our Butler (Spencer) absolutely fabulous! Food on this ship much better than the Star on which we cruised through the Panama Canal in January 2019. Even the specialty restaurants better on the Pride of American compared to the Star. Perhaps all this had to do with the language abilities of the crew. On the Hawaii cruise, every staff person with whom we spoke was engaging, fun and communicated perfectly. On the Star, even basic communication was difficult in restaurants, bars, with cabin crew, etc. By far our favorite Hawaii excursion was the Outrigger Canoe Experience. Actually run by a non-profit to promote Hawaiian culture to youth through canoeing, the company exposed we travelers to the same by having us row around a protected bay near the ship. Lots of fun & good exercise. The Hawaiian Islands cruise itinerary hasn't changed in decades, yet the stops are all nice & provide great access to various experiences. Easy on & off, even the tendering was well-managed and accessible to nearly everyone. Should Norwegian ever coordinate a 'golf/cruise package', we'll return sooner than expected. Read Less
Sail Date May 2019
This was our first trip to Hawaii. We thought the cruise stopping at 4 Hawaiian islands would be a good way to get an initial taste for the islands. We opted for the three days in Honolulu prior to the start of the cruise itself. While ... Read More
This was our first trip to Hawaii. We thought the cruise stopping at 4 Hawaiian islands would be a good way to get an initial taste for the islands. We opted for the three days in Honolulu prior to the start of the cruise itself. While it was tough getting around Honolulu with the traffic, the Hilton Hawaiian Village and Waikiki beach did not disappoint. From Booking our cruise and selecting activities through meeting us at our flight, transporting us to our hotel, taking us on excursions, to the ship, embarking, ship board and port activities at the various islands, disembarking and transport from the ship back to the airport, Norwegian had their act together. The only delays we experienced were due to things like traffic and late cruise passengers. Norwegian and contracted support personnel were professional, competent, patient and upbeat. The ship was medium sized by current standards. It was clean and well maintained. Everything seemed to be working. It seemed like the ship sailed at much less than full capacity. This made getting services easy with minimal waiting - except for perhaps the breakfast buffet. It seemed like the average age of passengers on board was 65+. This obviously impacted activities on board the ship during the cruise. Our cabin was somewhat small but standard fare on cruise ships these days. The bathroom was small but functional. There was ample storage space. Everything in our cabin worked. The balcony was smaller than what we have seen on other cruise ships and had too much furniture on it for its size. I would rate our dining experience as good but not great. Overall the service in the dining facilities was excellent. Overall the food as good but not great. We had several meals that were warm (not hot) when they were served. Wait time for our entree in Le Cucina was and hour and a half. We had the meal package at three specialty restaurants which the restaurant greeter's seemed to point out in each case. If Norwegian provides these packages as an incentive to cruise with them they should not make customers feel like second class citizens for having them. Rank order from best to worst for dining experiences would be Le Bistro, Cagney's, Skylight, Liberty Dining Room, La Cucina, Cadillac Diner, Aloha Grill. As far as ship board entertainment was concerned, it was a surprise to us that there was no gambling. I must have missed that in the Norwegian Info provided about this cruise. We sailed on the Epic last year and were spoiled but the variety and quality of the entertainment provided on that ship. Compared to the Epic we felt the entertainment was limited. With very few exceptions, service on the ship was excellent and probably the strongest feature on the cruise. Staff was cordial, efficient and extremely helpful. Norwegian was well organized at each of our ports of call. Getting on and off the ship was straight forward. The port facilities were basic but adequate. The shore excursions were well done. Our bus driver was a pro. I had been looking forward to visiting Pearl Harbor for some time and it was clearly a highlight. Wish we had more time at the Battleship Missouri. The Polynesian Cultural Center was interesting and a learning experience. The trip to the ranch was limited by weather so we weren't able to experience all it normally had to offer. The ship used its own life boats to tender us to Kona on the big island (the ship had to anchor off shore). This was handled expertly. We did not travel with children. I think the cruise was more geared toward mature passengers. The excursions were geared toward older people with perhaps limited physical capabilities. We rented cars and did our own thing on Maui, the Big Island and Kawaii. This allowed us to focus on sites we were most interested in and spend our time as we saw fit. This allowed us to do, for example, more hiking than would probably been possible with excursion groups. Small cars were also able to access places large tour buses could not. I can see us visiting the islands again on the future. Not on a cruise but rather focusing on specific islands and points of interest. Read Less
Sail Date May 2019
We chose this cruise for the itinerary. We could not afford to take 15 days to sail from the Mainland. We spent a day and a half at a resort, sightseeing Honolulu, and boarded the Pride of America on Saturday, 27 Apr. We found the crew ... Read More
We chose this cruise for the itinerary. We could not afford to take 15 days to sail from the Mainland. We spent a day and a half at a resort, sightseeing Honolulu, and boarded the Pride of America on Saturday, 27 Apr. We found the crew to be very nice and friendly when you smiled at them and gave a greeting sorts. They smiled back. Funny how that works. Every job has a grumpy day so... If we ever go again, we will not do a bus tour. We did one on Maui and even though it was interesting, we we subjected to the Cries of the Angry Adolescent Tourist. The other islands we stopped at, we rented a car. That is by far the best way to see 'stuff'. It's all beautify. However, there are those who will choose the bus tour but be prepared, it is expensive. It's Hawaii, everything is expensive, just plan for it. The ports we stopped at were not a typical cruise port with cute kiosks to shop at; that most are expecting to see. They are working harbors. When you leave the ship, that's where the magic happens. We ate at three of the specialty restaurants; Cagney's Steakhouse, The Moderno (churriscaria) and Teppanyaki. The food was outstanding in all three, but at the Teppanyaki, the chef was extremely entertaining. A true showman! Because we were in a suite, we ate breakfast and sometimes lunch at Cagney's Steakhouse. It was a set menu daily. But, it was not as crowded. All in all, the we would do this cruise again. Read Less
Sail Date April 2019
We took NCL Pride of America for a 40th birthday celebration and it didn’t disappoint. (Almost) everything was fantastic. Would highly recommend anyone interested in an overview of the main HI islands take this cruise, then do a deep ... Read More
We took NCL Pride of America for a 40th birthday celebration and it didn’t disappoint. (Almost) everything was fantastic. Would highly recommend anyone interested in an overview of the main HI islands take this cruise, then do a deep dive later on their favorite island. The food was mostly very good, with the exception of the embarkation day meal in the Aloha Cafe and anything at the Key West Bar and Grill. The specialty restaurants do a better job overall but Liberty, Skyline and East Meets West we’re also quite good. The entertainment was sweetly hokey but fun, and the production crew is very talented. Also enjoyed the Hawaiian-centric activities led by Kaulana, they were fun and informative. Speaking of crew, both Casey’s in Jefferson’s Bistro were fantastic, as was most of the rest of the crew we interacted with. In most cases they were far friendlier than our fellow passengers! The only exception was our interaction with the “internet manager”, while I am sure she gets the same dumb questions every week, she should never come across as dismissive or condescending, which she did. Read Less
Sail Date April 2019
This cruise was a gift from our son and it was the best cruise we have been on. We sailed on the "Pride of America" and stayed in cabin #12006. The cabin was in impeccable and exquisite. The balcony held 4 chaise lounge ... Read More
This cruise was a gift from our son and it was the best cruise we have been on. We sailed on the "Pride of America" and stayed in cabin #12006. The cabin was in impeccable and exquisite. The balcony held 4 chaise lounge chairs, a table with 4 chairs and a jacuzzi. The main highlight of the cruise was the Renewal Vow Ceremony. Everyone who participated made it a very special day. Ellen, our butler, exceeded her duties and became our friend. The special dining was excellent in service, the food presentation was very appealing and an A+ in taste. All of the entertainment was great, The dance contest and the Las Vegas show were the highlights. There aren't enough words to say about the service from the staff. Everyone was very welcoming, friendly and showed warmth, kindliness and proved to be very genial. Embarkation and disembarkation went very smoothly. The ports and shore excursions were good with our favorites being the Blue Hawaiian helicopter in Kauai and UFO parasaiing in Maui. We were treated like royality. It was great having two stressfree weeks. We highly recommend this cruise iine. Read Less
Sail Date April 2019
Club Grazie Palazzo Venetian gifted me this cruise. I am thankful as it was a great restful vacation. We chose it as it had a lot of restful sea days and princess cruise slogan is come back new and the relaxation and fabulous beds ... Read More
Club Grazie Palazzo Venetian gifted me this cruise. I am thankful as it was a great restful vacation. We chose it as it had a lot of restful sea days and princess cruise slogan is come back new and the relaxation and fabulous beds ensured that. We were pampered the whole trip and the service cannot be exceeded anywhere else. Mauii was great to walk around and touch toes in ocean. The plantation farm train ride and waterfall viewing in Kauai was great fun, feeding baby pigs and seeing chickens everywhere The botanical garden and waterfall tour in hilo was great. In Honolulu you can't get close enough to memorial which is a bummer but still great to review the history and honor our fallen military. Stopping in Ensenada to pick up handmade purses was a bonus. The food service on this cruise was the best I have ever encountered anywhere. Princess Cruise should be proud of all these employees. Read Less
Sail Date April 2019

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