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1 Helpful Vote
Sail Date: February 2019
We chose the POA because it was our 25th anniversary and we wanted to visit Hawaii and it was a great way to see multiple islands. After reading some of the reviews we were a little confused by some things so I thought I'd clarify a ... Read More
We chose the POA because it was our 25th anniversary and we wanted to visit Hawaii and it was a great way to see multiple islands. After reading some of the reviews we were a little confused by some things so I thought I'd clarify a few since I couldn't find straight answers. 1 - The food in Cagney's is great for breakfast and lunch as a Suite guest. Martha (restaurant manager) has turned things around. The service and the food quality was great. 2 - Each suite is stocked daily with up to 2 (1 liter each) bottles of still or sparkling water. 3 - You pick three bottles of wine at check in that are delivered to your suite the night of departure. These bottles can be consumed in your cabin or at a restaurant or bar. 4 - A bottle of champaign is waiting in your suite at embarkation. 5 - You can pick soda to be replenished daily in your suite, up to 6 cans. This is something to consider in lieu of a soda card, however it doesn't cover any soda consumed in any of the restaurants or bars. We did the math and since most of our sodas were consumed in our Suite we didn't get the soda card. 6 - NCL has started offering a Hawaiian Unlimited beverage option, but it is $100 per person per day. Unless you're planning on consuming about 8 alcohol drinks per day it isn't necessarily worth it. I've also uploaded a walk through video of the suite since there weren't any recent videos. It can be viewed by searching youtube for "Pride of America suite 8500" Gulsen our Butler, Gene our Steward and Thomas the Concierge were absolutely amazing. Kaj the Hotel director actually performed our vow renewal and with Zoe's help from the group events group it was fantastic. Overall we had a fantastic trip. The ship is in good shape and although we didn't eat at the buffet we had good food at every restaurant we went to. The ship is smaller than many of the Caribbean ships that you may be familiar with both on NCL and other cruiselines. However, that makes it seem "less crowded". In addition, because of the size some of the amenities you would expect aren't at the same scale. For example the pool is not as large as you might expect. The entertainment isn't as "top rate" either and there aren't as many other amenities as you'd find on some of the other ships, like water slides, rollercoasters, ice skating, etc. However, because of the nature of this itinerary, ie you're at a different port every day, much of your time is spent off the ship, and very little on it. As far as dining, as I mentioned previously we didn't do the buffet, but the selection of food choices, both specialty and otherwise mean that you won't go hungry no matter how picky you are. There's a coffee bar, gelato bar, sushi bar, bakery. Granted all a la cart. There's also the cadillac diner (which is 24x7 and included), which has great milk shakes and simple "diner" fare. East Meets West and the Tepanyaki restaurants have "good" quality asian bistro food as well as a hibachi experience. The Moderno Churascarea is a great experience for those that like the brazilian steakhouse style. The Tuscan Bistro is excellent italian food. We did not eat at the french restaurant but heard positive reviews. All of the restaurants have no dress code except Liberty and the French Bistro which require close toed shoes for men and no shorts for women. Our experience with service was great from all of the crew. We never had anything less than excellent in terms of how people acted or reacted to requests. In fact, our experience was so positive we have already booked another trip, with our three college age children for spring break. We've also been advising people who are "new" to cruising that its a good intro, since you don't typically have any sea days, and it could very easily make you want to do more. In speaking with other guests who have had problems with motion sickness in the past they commented that they didn't experience it this time since we are predominantly sailing at night when its either dark outside or they're sleeping. Read Less
Sail Date: February 2019
34 of us set sail on 2/23 to explore the marine world around the western side of four islands. The Explorer was filled with an engaging and inclusive group of passengers, who were just the nicest group of people imaginable.(you can ask ... Read More
34 of us set sail on 2/23 to explore the marine world around the western side of four islands. The Explorer was filled with an engaging and inclusive group of passengers, who were just the nicest group of people imaginable.(you can ask the crew). Highlights include the night snorkel with manta rays. There were more opportunities to snorkel in Kealakekua Bay. I really enjoyed swimming off the back of the boat. Some passengers went paddle boarding and kayaking. One of the other highlights was the dinner served at the museum on Molokai. It was very genuine and very lovely. Whales were abundant. We saw great numbers of spouts, breeches, and flukes. There were moms and babies. There were gentlemen suitors following some of the females. We saw 3 types of dolphins, and of course, sea turtles. This ship had the best food of any boat I have sailed. Every meal was freshly and individually prepared. The deserts and pastries were heavenly. One of the most important aspects of this cruise was the crew. Each and every one of them worked incredibly hard to make sure passengers were happy and well cared for. Every crew member knew, and used, each passenger's name. Our cabin was clean and comfortable. It was refreshed twice daily. UnCruise is not for everyone. There's not a lot of glitz, no games, and no big productions. Entertainment might be a presentation on sea turtles or fish. Because we were close to shore most of the time there was cell service but no ship wifi. You can wear very casual clothing all week and there is no need to get dressed up and nobody really wanted to. Read Less
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Sail Date: February 2019
The Holland America Eurodam is as old-fashioned a cruise ship as they come--with 3 "gala" nights with quite a few tuxedos in evidence on a 17-night cruise, with the towel animals and the chocolate buffet if you want them, and ... Read More
The Holland America Eurodam is as old-fashioned a cruise ship as they come--with 3 "gala" nights with quite a few tuxedos in evidence on a 17-night cruise, with the towel animals and the chocolate buffet if you want them, and with mostly senior cruisers at this time of year and on a cruise this length. But for those with a love of old-style cruising, the itineraries and the value really can't be beat. The Eurodam loses points for an interminably long line for check-in in San Diego (disembarkation was much more efficient) and for virtually no welcoming ritual (no champagne) but after that initial disappointment, what's not to like? Excellent food in the dining room and, for an extra price, at Tamarind, the Asian-fusion specialty restaurant--and good food, too, and lots of choices in the Lido buffet (once you figure out the times to come so you don't have to search relentlessly for an empty table). The staff is mostly Filipino and Indonesian and always smiling and eager to please; what pleased us most is that they truly seemed to be enjoying themselves and each other and took much pride in whatever task they took on. The public areas have recently been renovated are are quite glamorous--and we appreciated the vintage cruise ship photographs on the walls, the tasteful art (especially the stunning Bas Sebus print in our verandah cabin), and the many musical choices for listening. This wasn't a cruise of fervent dancers, but we could have danced every night ("Mustang Sally" to "Uptown Funk") at the fabulous BB King Blues Club. Our favorite things about this cruise were the two astonishing dance and light show performances by One Step Dance Company, truly, the most spectacular productions we've seen in more than 15 cruises and the superb culinary talks/demonstrations by the American Test Kitchen host Annette. No alcohol, or even bottled water, is included so bar tabs can quickly mount, but if you only want a glass or two of wine at dinner, drinks by the glass are probably the way to go. We signed up for free-style dining and, once we learned the right time to come, never had to wait for a table for two. This was a truly enjoyable, relaxing--and delicious--time. And we loved all those sea days! Read Less
3 Helpful Votes
Sail Date: February 2019
We just got back from our cruise on the Pride of America last Sunday, February 24, 2019. We chose this cruise because we have been to just about all the Caribbean islands on the Royal Caribbean, Carnival and NCL ships. We thought it was ... Read More
We just got back from our cruise on the Pride of America last Sunday, February 24, 2019. We chose this cruise because we have been to just about all the Caribbean islands on the Royal Caribbean, Carnival and NCL ships. We thought it was time to see something new. We have been on everything from Royal Caribbean smallest ship in the ocean to their largest etc. I must say that the NCL Pride of America was AWESOME in every way possible. We booked our trip last summer and I did not even look at any reviews. Then I started researching port excursions about a month before the cruise and noticed there were various bad reviews on Yelp and some other review sites like Yelp. I must say that I became a bit nervous after reading these reviews. Well NCL Pride of America was amazing and so much more!!! For starters we stayed in a penthouse suite with our 2 daughters who are 13 and 16. We were greeted within 3 minutes of walking thru check in and were escorted to a private desk for an immediate check in. It was seamless. It was the fastest that we ever got on a ship ever!!! We spent some time eating at the lunch buffet and walking around the ship to see where everything was at. I just kept telling my husband how in shock I was of the negative reviews that people put on the internet about this ship. Honestly, I have never ever taken the time to write a review but I really felt like I have to in this case. So the next night at dinner at Cagneys Steakhouse I asked Martha who is in charge of Cagneys why could there possibly be so many negative reviews. She explained that it really was a shame as well! She also mentioned that the ship had a multi million dollar refurbish 3 years ago! I figured as much because I knew it is a an older ship but so many things on the ship look brand new. So basically in a nutshell the food, entertainment and service was absolutely AMAZING and I would soooo recommend anyone interested in this Hawaiian Cruise to take the cruise of a lifetime!!!!! You will NOT be disappointed!!!! Read Less
1 Helpful Vote
Sail Date: February 2019
My cousin and I had a wonderful girls vacation on the Pride of America! They only thing that could have made our trip a little better was less rain, but the crew had no control over that! The Napoli Coastline was beautiful and I would ... Read More
My cousin and I had a wonderful girls vacation on the Pride of America! They only thing that could have made our trip a little better was less rain, but the crew had no control over that! The Napoli Coastline was beautiful and I would have liked another highlight or two more like that while on the ship. The food was wonderful & accesssability to food was available nearly 24/7! They ran out of a few food items, and service was a bit slow at the Liberty restaurant, but it wasn’t a huge deal. I celebrated a birthday on the ship. I think they were uploaded to sing and bring me a cake, but they forgot. I didn’t really need it anyway and may have enjoyed a drink more than more dessert (which was readily available on the ship). They also offered me $50 off a spa treatment, but you still had to pay another $100 or so for a service. Would have been nice to just get a little free service, like nails done or hair do or something, but I guess everyone needs to make a living;). We went to a bunch of great entertaining shows and also learned how to make several different types of leis! I was also impressed with security coming off and onto the ship, although getting off the ship the last day was a bit hectic (long lines to get off and confusion as to if we took our own bags off or tagged them). The gentlemen taking care of our rooms were also fantastic and always had our room looking great! Hawaii is a beautiful part of the United States and the Pride of America was a great way to see several of Hawai’s many islands. Read Less
1 Helpful Vote
Sail Date: February 2019
My hubby and I had an amazing 7 day cruise on the Pride of America. it was a nice ship and people were very friendly. The cruise director was very fun and all that worked with Jamie were amazing. The food was amazing especially in the ... Read More
My hubby and I had an amazing 7 day cruise on the Pride of America. it was a nice ship and people were very friendly. The cruise director was very fun and all that worked with Jamie were amazing. The food was amazing especially in the Skyline Room. When we couldn't go to land we found things to do on the ship. I would recommend a cruise to anyone. It is great to have all your things in one place and not have to move around. Thank you Pride of America for a wonderful cruise. There was plenty of places to eat and when it was sunny, many places to go and sit and relax. The spa was great and the massage I had on Valentines Day - a gift from my hubby was amazing.. We went to shows each night and enjoyed the entertainment. Our cabin was very clean and the nice man who was in charge of the floor was amazing. Good time had by all. Read Less
2 Helpful Votes
Sail Date: February 2019
I chose this cruise as it was the easiest way to see the islands of Hawaii. I had read lots of negative reviews between Nov and early Jan after booking and was a bit anxious before hand but decided that I was not that bothered I would be ... Read More
I chose this cruise as it was the easiest way to see the islands of Hawaii. I had read lots of negative reviews between Nov and early Jan after booking and was a bit anxious before hand but decided that I was not that bothered I would be off the ship more than on. That did not work out, the itinary was turned upside down and we lost 2 days in Maui due to the weather. Nothing anybody can do about that. I had read a prev negative review about the cruise director Jami, unfounded, I thought she was as good as any and she was there at every corner with a big smile and welcome, even when we were leaving the ship my daughter got a hug. Prev bad reports about the staff and entertainment I also found unfounded. The waiters, servers have a tough gig, working all day, every day for months on end with a smile on their face, but do it well. The dancers and singers on stage are new and the shows on the Hollywood and Mardi Gras were good to excellent,the very beautiful and talented Danielle one of the singer/dancers was especially nice to my daughter, who is 4. Food/service in the french bistro restaurant was my favourite, Japanese restaurant was also really good and the chefs put on a good show. Wine tasting is super value for money and the guy was really good. Barwoman in the piano bar was also super nice to my daughter, not to forget the photo crew. The ships real asset is the staff. Yes the ship is older, I have cruised Azamara, Royal Caribbean, MSC x 2 Celebrity x2 and Holland America and apart from Azamara all other ships we less than 6 month old. I hated Azamara due to that ship being old and was concerned about this ships age before embarkation. Room is a room, as long as we have a balcony we are happy. Our cleaner was Presentation(her actual name) who also works hard and never without a smile and a laugh. Yes, the ship is not a fancy as other boats, but guests and staff more than compensate. My first time without a drinks package, really not worth it with NCL. Freddie the waiter at Mardi Gras also worth a mention, happy chap. If Hawaii was not as far away from home I would do the cruise again next year. Thank you Pride of America staff and a bigger thanks from my daughter Aimee, she had a ball. Only complaint would be, there should be 2 days in Kona and a day less on the north Island. Do a excursion in Hilo or it’s a quick walk round and a day on the ship. Read Less
2 Helpful Votes
Sail Date: February 2019
I always wanted to go to Hawaii and figured this would be a good taste. Really enjoyed the trip except for the pouring rain on embarkation and the storm that followed us all the way home. The temps were lower than expected. Temp in ... Read More
I always wanted to go to Hawaii and figured this would be a good taste. Really enjoyed the trip except for the pouring rain on embarkation and the storm that followed us all the way home. The temps were lower than expected. Temp in Ensenada Mexico was only 52 and was very windy on the ship with temps being only low 60,s most of the time. Most people packed for Caribbean weather and it was low 70's. The crew was friendly and accommodating. They provided a sharps container and an extension cord for CPAPs and distilled water. Our excursions were good. Loved the Pineapple plantation and the Pearl Harbor tour and visiting Volcano National Park. Was not always impressed with the extras they added to the excursion like the orchid tour. Not impressed with the plantation tour with the train ride. Feeding the animals was throwing bread to a bunch of pigs. On board Sharon Faff, the naturalist, had so much interesting information it was overwhelming. We went to assigned dining and enjoyed having the same waiters. The food was excellent. Actually I thought the food and service at the the dining room was as good as the Crown Grill and Share. The only thing they give you is ambiance and a little slower pace. On the sea days they had sea crafts, ukulele lessons, spanish lessons, trivia, bingo, etc. Enough to keep one busy. Read Less
Sail Date: February 2019
To be honest, because we wanted to see as much as we could of the other islands in Hawaii and NCL had a monopoly on the market as far as cruising went. The ship was easy to embark and disembark at every port of call. The ship and ... Read More
To be honest, because we wanted to see as much as we could of the other islands in Hawaii and NCL had a monopoly on the market as far as cruising went. The ship was easy to embark and disembark at every port of call. The ship and cabins, although older, were well maintained, clean and the service excellent in keeping it that way. The trip was excellent, staff fantastic and the entertainment on board top notch. The cruise also offered a varying selection of dining choices. Loved the idea that we were not forced to use buffet, as each evening came with an upgraded dining choice or a few restaurants with a la carte menus. The only challenging piece we experienced was with the head office and your excursion booking application. We had booked many excursions and placed the items in the shopping cart. At checkout we had selected a credit card to make our payment. The authorization went through and seemed to be no issue, until we were advised a day or two later, that our excursions would be cancelled as we had some how paid short on the invoice of $1.57. It cost us more in phone calls, aggravation and worry, since we were already in Hawaii and commenced our vacation. Very poor customer experience in consideration, that it was more than likely the NCL system that erred. I would definitely use NCL again. Read Less
2 Helpful Votes
Sail Date: February 2019
It was an easy cruise to get to since we live in Arizona. We just wanted to get away on a cruise where we could just relax so we looked forward to the sea days. Plus we love the Hawaiian Islands so we always look forward to going back ... Read More
It was an easy cruise to get to since we live in Arizona. We just wanted to get away on a cruise where we could just relax so we looked forward to the sea days. Plus we love the Hawaiian Islands so we always look forward to going back there. The entertainment was outstanding. We felt the entertainers were the best combination we have ever had on a cruise. Our room steward (Enrico), dining room waiter (Jack) and junior waiter (Edmund) were fantastic and rank with the best we ever have had serve us. The embarkation was the one negative point on the cruise. With a major raistorm on the embarkation day, the port was totally unprepared. You had to wait in a downpour of rain in a line outside of the tent for over an hour to drop off your luggage. Then you had to wait outside of another tent in the rain for another 45 minutes before you could get into the security tent. The City of Los Angeles should be totally embarrassed that this terminal is totally inadequate to handle a foul weather situation. Many people had the clothes in their suitcases totally soaked from the rain. Several people had clothes ruined from being soaked (like leather jackets). Now back to a positive. The food in the dining room would rank with the best we ever have had. The Chef did an excellent job of having a diverse menu and didn't repeat dishes on a 15 cruise. Take away the issue on embarking, it was a great cruise, Read Less

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