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1,226 Hawaii Cruise Reviews

I had a very low expectations given the reviews that I read hear prior to taking my trip. I am very grateful that my expectations were very low as I was pleasantly surprised. First the good. We were in cabin 4100 and it was great as it ... Read More
I had a very low expectations given the reviews that I read hear prior to taking my trip. I am very grateful that my expectations were very low as I was pleasantly surprised. First the good. We were in cabin 4100 and it was great as it made it easy to get on and off the boat. Our cabin steward was great though we barely interacted with her. We did not find the boat to look old or in disrepair. The staff was by and large pleasant and attentive and the itinerary was good. Now for the ok but not great. I have been on a celebrity cruise where the food was excellent. The food on the pride of America cannot be described as excellent but it is really good enough for the most part. The main dining room was a mixed bag. The items that stay on the menu from day today or better than the daily selections. For a cruise that is in Hawaii it is a shame that the fish is so terrible. The steaks on the main dining room and you are pretty reliable as are the pasta dishes and the soups. We found the aloha café to be more convenient for breakfast and dinner as the quality of the food was every bit as good as in the main dining room and the selection was better. We rented a car at each port and did not take part in any of the Norwegian cruise line excursions. We downloaded the GPS tour guide called GYPsy And found it to be invaluable in guiding us towards the best sites to see. We purposely arrived late, at 2:30, for embarkation hoping to not have to wait. We still waited about 30 to 40 minutes to be processed. Disembarkation was not much better and also took about 30 minutes though we did not have to wait for luggage.We had full days touring in our rental car so we were pretty exhausted at the end of each day. We did not go to any of the shows. I did try to go to the library but all the books are Locked up in the cabinet and there is no staff person in the library to unlock the cabinets. The fitness center is well stocked and huge. We did not do anything in the spa. The walking track, running track is on the six deck The wind doesn’t look like a walking or running track. There is no other cruise like this and I feel like we got a lot out of the experience. I was so glad to have read all the cruise critic reviews as I felt I was well prepared when I got on the boat. I was also happy that my expectations were pretty low. Read Less
Sail Date September 2019
Overall the Ovation of the Ship is a beautiful large passenger ship. It had 4600 passengers but didn't seem crowded except on deck when it was warm and sunny as all of the people came out of hiding to get a deck chair. I had a solo ... Read More
Overall the Ovation of the Ship is a beautiful large passenger ship. It had 4600 passengers but didn't seem crowded except on deck when it was warm and sunny as all of the people came out of hiding to get a deck chair. I had a solo interior cabin which while small was good at has a normal double bed and the same bathroom as regular rooms. it had the virtual balcony which I liked. The food in Solarium café and American Icon was very good, but Windjammer was repetitive food (too much Asian and Indian food) and not enough veggies. Windjammer was busy at breakfast but pretty empty at night for dinner. I liked the take 2 café for lunch. I did the North Star twice but not the I-fly or surfing. You had to wait a long time if you wanted bumper cars and then you were on for five minutes. The Hawaii enrichment lectures were very good. I would definitely sail on it again. Read Less
Sail Date September 2019
I am currantly on day seven of a ten night cruise aboard Ovation of the Seas. I embarked in Vancouver and will end up in Hawaii. Here are my obsevations so far: First of all I love Royal Caribbean and have sailed twice before with ... Read More
I am currantly on day seven of a ten night cruise aboard Ovation of the Seas. I embarked in Vancouver and will end up in Hawaii. Here are my obsevations so far: First of all I love Royal Caribbean and have sailed twice before with them, most recently on the Allure of the Seas, see my review here…….https://www.cruisecritic.com/memberreviews/memberreview.cfm?EntryID=652523 I do love the big ships with the Oasis class being the largest. Let me start with the negatives as it relates to this Quantum class Ovation of the Seas… When I first boarded her in Vancouver the process was somewhat confusing as there was no separate area for Crown and Anchor guests or for people who may have purchased the ‘Key” as I did on Allure. No biggie. It took about 20 minutes to get on board beginning at 11am. The instant I stepped foot on board I felt that I had made a huge mistake in booking this ship. It was jammed to the max right at 11:30 am and we were herded through what I would discribe as an airport high end shopping mall filled with glitzy expensive jewlery shops….Bulvgari, Cartiere etc etc..what seemed like dozens of them…It was shoulder to shoulder jammed as if I were in the Bangkok airport between gates. Yuk! The Promenade is tiny in my opinion for a ship that has this many people on it! Its as if RCI felt that shopping for a diamond watch was way more important than the common areas where normally one would find the bars and food venues sepatate from the occaisonal guest who needs to buy a Gucci handbag on a cruise. The central common area is all about shopping and not about complimentary needs for Ovations' passengers..They are after thoughts just stuck into deck four and five….so consequently you NEVER have the feeling that you are at Schooner's Bar, The Pub, Jamies Italian etc…you are in a mall and you are always facing a high end shop, always…while you eat your upcharged meal or have a pint in the pub. On the Oasis class Central Park and to a great extent the Royal Promenade allow separtaion and the actual feeling that you are in a venue catering to you. Even Vintages wine bar on Ovation is an after thought stuck right in the open of the mall. I hated this whole concept and felt totally let down compared to my previous experiences on Allue and Independence. As the days went by the ship did open up and I was relieved that my first impressions wore off but overtime if you want to go from one end of the ship to the other you go tru the mall unless you go tru deck 14 which I tried to do most of the time. There are way too many people on this ship for the overall design which I’m told was originally for the Asian market. On Oasis class ships I never once felt crammed in and crowded and they have even more people on them. The four main dining rooms allow pasengers to eat either Mytime or fixed seating.. I chose The Grand dining room and requested a table before boarding and once again Royal came through. Very happy with my table and I like the Grand dining room much better than Silk, American Icon or Chic. The food on Ovation so far has been hit or miss. I’m not one to complain about food on a cruise ship, there is a ton of it everywhere and you should be able to satisfy your hunger 24 hours as you can do on Ovation. I have noticed that compared to Allure last December the food on Ovation particularly in Windjammer leans toward the lower end of quality. Not a carving station in sight offering up a huge roast or ham..nope they actually have a tiny canned ham being carved for breakfast. Not a strawberry or blueberry to be found anywhere. Basically the exact same breakfast every day. The main dining room food so far has been hit or miss. I have eggs benedict in the main dinig room everyday and it comes out fast and cooked to perfection. You can find some good stuff at Cafe Two70 and its towards the aft of the ship and is generally quiet…good sandwiches, soups etc.. The Solarium Bistro has some good stuff for dinner and is quiet as well. The usual faire is out and about throughout the ship and like I said you won't go hungry. I just feel that the bean counters at Royal like at Disneyworld are cutting it close with the lower quality food and pushing one towards the uncharge venues. I purchased the unlimited dining package and for $20 a day I can eat at Chops for lunch (sea days) and dinner and at Jamie’s Italian and at Wonderland and Izzumi’s. Izzumi’s is always empty and Wonderland doesn’t interest me so I found myself at Jamie’s and Chops looking for the better quality food since I paid the price. Unfortunately both have disappointed so far. Jamie’s is nothing special and the service leaves much to be desired. Its chaotic and the seats are hard as a rock as they are basically metal uncushioned chairs. And you look out at the shoping mall jewerly stores. Yuk. Chops is pretty basic with much better service..its tucked in the corner of Schonner's Bar. Lots of Aussies and international passengers and more African Americans than I’ve ever seen before on this cruise. Many folks can be found smoking in the smoking area on deck 14 next to the pool. I never once had a free hand cocktail poured for me. They measure each drink and I found this to be a bummer too whereas my previous cruises they freehand poured…not sure if this is fleet wide but it hasn't ruined my cruise as I dont drink that much anyway. There are hardly any kids on this cruise for what thats worth. There are two formal nights and I find that most people dress up and enjoy looking their best with many of the older folks still in black tie. Its a huge mix of traditional cruisers and the run of the mill riff raff… I did witness a family siting at Vintages and the adult son in his 30s was siting there with his shoes off with his dirty feet UP ON THE table where people are going to be spending $100 to drink champagne. It really bothered me and I asked the bartender to tell him to put his feet down off the table. She was hesitant to do so but obliged me. Unfortunately this is the world we live in today. And he was with his parents. What does that tell ya? Now on to the good stuff. The crew is fabulous and again its amazing how they all maintain their attitudes. Its the best part about cruising, the amazing service everywhere. Bravo to Royal. My stateroom attendant is fabulous and my dining room waiter is excellent. The ship itself is beautiful and sparking clean. The venues for entertainment and the entertainment itself is great.. Lots to do. Lots of music and high tech stuff especially the venue in the aft of the ship. Seaplex is great, Ifly and Northstar etc. Plenty to do, good food, great crew, beautiful ship. I doubt I’d sail on this class of ship again but I love Royal Caribbean and am having a great cruise so far. The little things I’d like to see changed are not going to change as long as the bottom line and increased profits for shareholders take precidant over everything else. Oh yeah the wifi is fantastic…full streaming the whole way across the Pacific no problem which allowed me to watch my Xifinity account as there isn’t much on the TV they provide. My interior stateroom with a virtual balcony is well appointed and very comfortable. First time with an interior. There is some noise from adjacent rooms and toilets flushing but its no big deal. Looking forward to my next cruise onboard the newly revamped Oasis of the Seas in two months. Hope this review helps others to decide about Ovation of the Seas. Read Less
Sail Date September 2019
This was my first time to Hawaii and I wanted to see as much as possible. The cruise allowed us to island hop without the hassle of packing and unpacking. Was disappointed in the theater. The seats were old and uncomfortable. After ... Read More
This was my first time to Hawaii and I wanted to see as much as possible. The cruise allowed us to island hop without the hassle of packing and unpacking. Was disappointed in the theater. The seats were old and uncomfortable. After seeing the first show (which was good), we opted not to go back. The restaurant food selections were mediocre. Never offered shrimp or lobster which we had on a cheaper cruise. Went to the specialty restaurant (Italian) and I paid to have fettuccini alfredo which was offered free at the complimentary restaurant the next night. Other than being a smaller and quieter restaurant, we did not see the value of the specialty restaurant. I did like the gathering points for the excursions on the ship instead of out in the heat on shore. My favorite excursion was the On Land and Sea in Kona. My favorite island was Kauai Mahalo and Aloha! Read Less
Sail Date September 2019
Nothing kills a good mood other than having two 12 once cans of diet Pepsi confiscated by "security" while boarding. I'm platinum level with over 40 cruises and never had a problem bringing on a few cans of pop. The ... Read More
Nothing kills a good mood other than having two 12 once cans of diet Pepsi confiscated by "security" while boarding. I'm platinum level with over 40 cruises and never had a problem bringing on a few cans of pop. The cruise itself was fine, though expensive for a seven day cruise, we'll probably stick to the Caribbean, Hawaii was nice to see once, but the Caribbean has better beaches. Staff and food were the same as other cruises and cruise lines. no complaints Booked 3 excursions through outside vendor (Robert's and Big Island Tours), two through the ship. All shows were good, loved the Comedian. Cruise director wasn't seen most of the time, assistant seemed a bit wacky, but that may be the persona she wants to present. The one tender port seemed a hassle for people that aren't at a level to just get in line by showing your 'card'. Read Less
Sail Date September 2019
Disclaimer - We would like to pass on our impressions and thoughts of our cruise experience to anyone planning for or getting ready to participate in a similar Itinerary. Everyone knows that reviews are subjective. One person’s gold is ... Read More
Disclaimer - We would like to pass on our impressions and thoughts of our cruise experience to anyone planning for or getting ready to participate in a similar Itinerary. Everyone knows that reviews are subjective. One person’s gold is another’s trash. That said please remember this is our personal impressions and yours, of course, will vary. We ignore postings that are made in response to our reviews that merely seek to flame. We will review subsequent posts in order to provide answers to questions asked. We appreciate this understanding. Please ignore any spelling or grammar errors – we want to get this posted swiftly before we lose focus on our experiences. Thank you. Travel and Embarkation - We are a semi-retired American couple (both 66 years of age) living as expats in an Asian country. This was our seventh cruise (3 on Princess and 3 on Norwegian, and now 1 on Royal Caribbean). We made all our own arrangement for this trip including direct reservations with Royal Caribbean Cruise Lines, air travel, and hotel, (we did a RCCL transfer from the ship to the airport in Honolulu). We flew in one day ahead of the 10 September sail date so we could enjoy some time in Vancouver without the stress of trying to make a flight on cruise day. This was a good decision in retrospect as our experience in the Vancouver airport was one for the record book. We were queued up three times in multi-hundred person lines before we got to immigration. The airport appeared to be completely overwhelmed with passengers. It literally took three and a half hours from exiting the airplane to getting to the point of retrieving our baggage. We took the light rail line from the airport to the Waterfront Station in downtown Vancouver. The train was very easy to negotiate, quick, and inexpensive. Our pre-cruise stay was as the Exchange Hotel located a couple of blocks away from the cruise port at Canada Place. The weather was typical Northwest – cloudy with a couple of periods of heavy rain. Vancouver is really a beautiful city. On boarding day we took the short 5 minute walk from the hotel at just after 10:30. We were in a Grand Suite for this cruise so dropping off our bags we walked directly to security and then to the express check-in without waiting in a single line. The Ship – It is small as ships go these days. The Radiance was launched in 2001 but had come out of renovation in May 2016. The ship looked to be in generally good condition. There are numerous areas around the ship that could do with a little paint and rust removal but overall the ship is well maintained, clean, and free of obvious neglect. Our Grand Suite was Port Forward on the 10th deck and we generally walked the stairs and rarely took an elevator so crowded elevators were not a concern. We did notice that often there were many waiting to ride. We did not use the casino but we did walk through the area a couple times and noticed a very heavy tobacco odor permeating the area. We decided that after the first day when walking from the front to the rear of the ship we would simply walked up or down a flight of stairs, crossed over or under the casino and walk back up or down the stairs on the other side. The odor, while evident, is not in our opinion, something to get upset about after all it is a casino. There is a rock climbing wall, 9 hole golf putting course, and basketball court. The weather was agreeable most days. There are two swimming pools on deck 11 (one adult only and one open). Both are small and busy on the Hawaii itinerary. Our Cabin – We had a Grand Suite with balcony on Deck # 10 Port Side Forward. Our cabin steward was very intuitive and was always available but never intrusive. He was very friendly and always helpful. Towels were replaced almost as soon as used and the room serviced regularly. The room was kept very clean. The grand suite has a large sitting area with full sofa and two easy chairs and a coffee table. We had a king sized bed located in a separate area of the suite. The bathroom was very large and had a big bath tub with shower. As suite guests we were provided upgraded amenities (soap, shampoo, rinse, body wash, etc.). The bathroom was spotless. Storage area was more than adequate. Even with three large suitcases we did not even filled up one closet with two to spare. We had a large flat screen television. Channel selection was non-existent but useful for checking your shipboard accounts and reservations. Ship announcements were not broadcasted into the rooms so you had to listen from the outside if you wanted to hear the public announcements. We had an unlimited Voom Surf and Stream Wi-Fi package. While billed as the “fastest at sea” that was not our experience. It was the slowest and most prone to disconnection of any service we have every had on any ship. There was a water pot and coffee maker with free coffee provided in our cabin but we did not use them as the coffee available at many locations around the ship provided plenty of very satisfactory coffee. Dining - We ate breakfast and lunch in the buffet on deck 10. Breakfast was the standard fare with omelets made to order and a wide variety of breakfast foods to choose. In our opinion the buffet was well designed with adequate seating. The staff was very fast at removing plates and silverware and cleaning tables as people left. If you meet Jade in the buffet say hello to a wonderfully upbeat and kind young man. Since we were suite guests we never had a difficult time finding a seat because there was a reserved dining room just off the buffet. We found the food in the buffet to be generally good but somewhat repetitive. There is a self-serve soft ice cream machine in the buffet area. We had dinner twice in the Main Dining Room. Both were excellent meals. Having reservations we were seated immediately. We did notice a slight lag in service but the menu items were always appropriately hot, warm, or cold. We also dined in our room twice with selections from the main dining room menu which was delivered hot and quickly from room service. Extra Fee Dining - On our second sea day we ate Izumi’s sushi restaurant. The food was well presented and very tasty if not quite as fresh as we would have liked. On our fourth sea day we ate at the Samba Grill a South American Churrascaria concept venue. The food and service were excellent. Come hungry as portions are large and filling. On our sixth sea day we ate at the Italian themed Giovanni’s restaurant. Again the food was wonderful and the service attentive and friendly. Entertainment - The one area for which we would like to see change is more entertainment in the theater. We enjoyed the one revue show we saw as very entertaining and well done but other evening entertainment presented appeared to be filling an otherwise empty evening. Tours – We booked all our tours through Royal Caribbean. As most everyone knows this is a more expensive option but the benefits of ease of booking, guaranteed return to the ship, and tour operator vetting are hard for us to ignore. We did not want to take any risks getting back to the ship on time. Maui Hawaii (Lahaina) – Hana & Haleakala Helicopter Exploration. We had a wonderful time during this just over one hour aerial tour of Mt. Haleakala, the world's largest dormant volcano. We were picked up at the port and escorted to the Blue Hawaii air terminal located at the Maui airport. Our pilot was personable, knowledgeable and gracious. The views are indescribable. While costly, this tour is well worth the money. Upon completion we were again picked up and returned to the cruise port in a comfortable van. Kauai Nawiliwili – Grove Farm and Kilohana Plantation Railway. A short drive from the deep water port of Nawiliwili the Kilohana Plantation harkens back to Kauai's Golden Age of Sugar with a four-hour tour of the Grove Farm museum and a narrated railway ride around the former plantation plus free time at Koloa Rum Company and other artisan shops. Rich in history and slow in pace this tour is a relaxing stop on the Garden Island. Of all our tours during this cruise we found this to be our least favorite and not worth the cost and would not consider it worth repeating. Hilo Hawaii (Big Island) – Zipline through Paradise and Waterfalls. A total of eight zipline runs follow the Honolii River high over thundering waterfalls and deep gorges. Our guides were extremely knowledgeable, friendly, and obsessed with our safely. We were given three rules to remember and were quizzed repeatedly concerning them. The three rules were 1) don’t adjust or handle your harness, 2) don’t put your hands on the cable, and 3) have fun. Some zipline runs were tranquil and easy and some were quite thrilling. We had a great time and would have liked to have gone back up and done it again if possible. The light rain throughout our tour did little to dampen our enthusiasm. Highly recommend this tour if physically able. Kona Hawaii (Big Island) - Atlantis Submarine. We rode a large comfortable boat with around 70 other guests from the cruise terminal out into the ocean where the submarine was waiting. Boarding was done via gang plank from the boat to the submarine under the watchful eye of the crew who stood by to assist if needed. All went well. There were two entrances into the submarine (one on each end) so boarding went quickly and easily. The interior of the submarine has individual seats (two rows facing back to back) and each passenger has her/his own designated port hole through which to view. The nearly hour long dive visited two ship wrecks and numerous coral formations. While many fish were in the area none were large and the light filtering effects of being under up to 100 feet of water drained most of the colors leaving the viewer seeing mostly in gray shades. The submarine is well lit, clean, ventilated, and large enough to eliminate any possibility of Claustrophobia. This tour is very interesting and well worth the cost. Overall we had a wonderful time and would recommend the Royal Caribbean and the Vancouver to Hawaii itinerary. The Radiance of the Seas is a great ship for a relaxing cruise. Younger cruisers with families may want to consider larger ships with more traditional entertainment venues (water parks, rope courses, flow riders, etc.). Read Less
Sail Date September 2019
Having done a back to back cruise last year on the Harmony of the Seas I can say without reservation the Radiance was a far more enjoyable experience for two experienced cruisers in their mid(ish) 60's that don't relish being ... Read More
Having done a back to back cruise last year on the Harmony of the Seas I can say without reservation the Radiance was a far more enjoyable experience for two experienced cruisers in their mid(ish) 60's that don't relish being around over 1,000 kids. We tried the "mega ship as the destination" thing and the" ship within a ship suite level" thing, and it left us wanting. A lot. Then a destination wedding of friends on the Big Island made us reexamine RCI. This was a ten day cruise Vancouver to Honolulu (5 sea days then stops in Maui, Kauai, Hilo, Kona, Honolulu) with 18 more days to Sydney Australia for those doing the complete journey. We disembarked a day early in Kona since we would have had to fly back there for wedding the next day. Perfect timing. We'd been on the Radiance 10 years earlier and enjoyed her, so off we went. What we loved: The size of the ship and the number of passengers (just right) The orientation to the sea from almost all the interior spaces and the beautiful atrium One of the handsomest lounges at sea (Colony Club) Lots of seating inside and out at the Windjammer buffet The crispy lobster rolls at Izumi (and almost everything else!) Lots of deck space and loungers. Automatic leveling pool tables. The friendliness crew, officers and cruise staff. The excursion to Lanai....off the beaten track with a 5 star guide! What we liked: The food in the Windjammer and and main dinning room. The food in the specialty restaurants The musicians and lounge acts. Plenty of activities for the number of sea days (special shout out to the egg drop) The art deco vibe of the stateroom Cleanliness of stateroom and public spaces in general. The excursion to Hanelei on Kauai...(with scenes from movies shot on Kauai on the ride back to the ship, crowd favorite Dinocroc Vs. Supergator) Enough elevators for the amount of guests (contrasted to the Oasis class horror) What we weren't crazy about: Embarkation slow and disjointed....you go through US customs when you leave BC, slowing down the process. Stateroom bathroom tired, dated and exorbitant amount caulking used to fill in the gaps. Internet amazingly slow....(think dial up speed if you are old enough to remember) The floor in the Windjammer often very slick from as the signs say "condensation", like walking on ice in street shoes. Evening entertainment limited. Would we do RCI again? As long as the Radiance class ships exist, doing longer itineraries, we will. Read Less
Sail Date September 2019
We did the 8 day cruise on Pride of America. It started out well until the medical emergencies (3 total) onboard causing us to not sail to Kona and having a late departure from Kauai. There was 1 day at sea because of the 1st medical ... Read More
We did the 8 day cruise on Pride of America. It started out well until the medical emergencies (3 total) onboard causing us to not sail to Kona and having a late departure from Kauai. There was 1 day at sea because of the 1st medical emergency, which was not planned or part of the itinerary. The reason we chose this particular cruise was because of no days at sea, so this was a huge disappointment for many. NOTHING was offered as compensation—only multiple apologies. Otherwise, we did not spend much time on the ship. We rented cars at every port and spent our days touring and exploring the islands on our own. We only ate breakfasts and dinners on the ship—most pallets should be able to find something they like to eat. The quality of the food was okay; people had to constantly be reminded not to fill their personal water bottles with ice/drinks. Buffet style has most selection, but when dealing with thousands of people unfortunately you see some uncleanliness and greed amongst people. Desserts were not the best, but they looked nice. The staff does try to enforce hand sanitizing (“washie washie”) at every dining room entrance. We didn’t participate in the evening activities as we were exhausted from our sightseeing and wanted to be fresh and rejuvenated for the following day. I did learn how to make a lei of ribbon on the day at sea, which was nice. I’m most disappointed with missing the port of Kona, but I would do the cruise method again as all 4 islands have so much to offer. If only there was a guarantee of getting to every port on the itinerary... Read Less
Sail Date September 2019
We booked this for our 5th wedding anniversary and was very nervous about all the negative reviews. We wanted to see all that Hawaii has to offer without hopping from hotel to hotel. To our suprise the trip exceeded our expectations! The ... Read More
We booked this for our 5th wedding anniversary and was very nervous about all the negative reviews. We wanted to see all that Hawaii has to offer without hopping from hotel to hotel. To our suprise the trip exceeded our expectations! The ship is clean but the only thing I think they should tend to are the windows. The food was NOT awful. The Aloha Cafe buffet was really good. Le Bistro was fantastic. The ports were the main star, Hawaii is gorgeous. The staff was not unfriendly at all. The cruise director and the assistant cruise director were fantastic. Josh and Kyle in the Waikki bar made us drinks and kept them coming. We only attended the magic show and my husband got picked to come on stage. It really was a vacation of If you are on the fence about this cruise , do not hesitate book today! Read Less
Sail Date August 2019
Pride of America's 7 day tour of the Hawaiian Islands is a great way to see multiple islands! We rented a car on port days and explored on our own. We downloaded the Shaka guide for the "Drive to Hana" on Maui. Highly ... Read More
Pride of America's 7 day tour of the Hawaiian Islands is a great way to see multiple islands! We rented a car on port days and explored on our own. We downloaded the Shaka guide for the "Drive to Hana" on Maui. Highly recommend the drive and the audio tour. We upgraded our balcony cabin to a 2 bdrm suite at the last minute (bid $400 each) . Best decision ever, as there were 3 of us traveling. Cabin 7678 was amazing. The wrap around balcony gave us the perfect view of Kauai's Napali coast on our last sailing day. The rental car companies pick you up at the pier, but expect the process to take some time. Uber and Lyft are a good way to get around BUT be aware, they cannot come into the Pier area to pick you up, so you may have to walk a long ways. Especially Maui. The crew and staff on the ship are terrific. Happy and attentive. The food however was pretty average. The specialty restaurants were better, but costly without a freebie package. Beware of the Eggs Benedict, the Hollendaise sauce is the nastiest thing ever. I highly recommend that they try Knorr's packaged mix. Way better! The beef in Cagney's Steak house was amazing. Teppenyaki and Moderno Churasca were good and a lot of fun. The Italian restaurant did not measure up. The Adult Hawaiian Beverage package was good but I'm glad I got it for free. This trip has so much time in port, it would be hard to drink your moneys worth. P.S. If you have the Beverage package ... it includes bottled water, so don't buy cases of water separately. The best things on the buffet were the Pizza and the French fries! Desserts were a little disappointing. Good news is that we didn't gain any weight! Bottom line is that this itinerary is terrific, the ship is clean and comfortable, the crew is happy, and we had a good time. Read Less
Sail Date August 2019
We wanted to cruise the Hawaiian Islands and heard Norwegian did a great job. The staff and the food in the Skyline dining room was great. Our cabin steward, Andrew was very friendly and accommodating. We also found the rest of the staff ... Read More
We wanted to cruise the Hawaiian Islands and heard Norwegian did a great job. The staff and the food in the Skyline dining room was great. Our cabin steward, Andrew was very friendly and accommodating. We also found the rest of the staff on the ship to be very upbeat and friendly. The entertainment was one of the best compared to other cruises we have taken. The only disappointments were the cabin size and the food in the Aloha Café which was fair and often only lukewarm. The service at the pool was poor due to understaffing. We experienced this almost every time we went to the pool. The staff in guest services was excellent in answering questions and helping us with reservations. For the most part the excursions were very good, except too much time was spent at the Aquarium on the "Best of Maui" excursion. We would have liked to spend more time sightseeing. Overall, the cruise was very good! Read Less
Sail Date August 2019
We had one night pre-cruise accommodation provided through NCL at Hilton Hawaiian Village. We had to book another night, as direct flights only arrived on the Thursday. HHV is a very expensive over priced crowded resort. As Hilton Honors ... Read More
We had one night pre-cruise accommodation provided through NCL at Hilton Hawaiian Village. We had to book another night, as direct flights only arrived on the Thursday. HHV is a very expensive over priced crowded resort. As Hilton Honors gold, we were supposed to get free breakfast, but at this resort it was $10 each credit, which barely bought a coffee. They only gave it to us for our paid night - not the night booked through NCL. I had tried emailing the resort prior to connecting the two bookings, but received no response on numerous attempts. It took a long time at reception to connect the bookings. They eventually put us in the same room for both nights after a lot of computer tapping. We had booked a partial ocean view - a distant view if you were on the balcony. We also had a distant view of the rooftop luau on the Thursday night. Though entitled to an upgrade, we ended up with the same room for the two nights. Considering we booked a 2 bedroom suite for 4 people on the cruise, it seemed inadequate that we only had one room with 2 double beds - not really enough space for 4 people. The resort is a very busy place. Everything was extra, including beach lounges and non-motorised activities, despite the fact we paid a "resort fee". We thought we would have an excellent view of the fireworks, being at the actual resort, but there are sooo many people there, it was very hard to find a good vantage point. Post cruise we stayed in central Waikiki with beachfront views for a far better price! We were pre-booked on the free ship shuttle with no choice of departure time. We asked to be earlier than our allocated time but were told that would only be possible if there were cancellations. We did end up leaving early, by going down and seeing what was available. I am not sure why they don't let people select their departure time. Things improved dramatically on arrival at the ship. As suite guests, we were accompanied to the special check in lounge and the process was very seamless. We didn't have a chance to have the provided morning tea as the ship was ready to board. We were escorted straight to Cagney's for lunch. The menu was as I remembered it - very nice food and service. We ate breakfast there every morning and lunch there when we were on the ship (not often). We had pre-booked some of our dinner bookings, but not necessarily for the right times and numbers. We gave our wish list to our butler, who managed to sort them all to the same times. We ate at Teppanyaki (excellent), Le Bistro/Jefferson's (excellent) and Moderno (OK) as we had platinum vouchers and the 3 meal dining package to combine. We tried East meets West, but preferred the main dining room for our other nights. Overall the food was excellent and the service was fine. Do check your charges, as they recorded them against the incorrect person e.g. photos, meal charges on several occasions. Day 1 - After lunch, we took a walk to downtown Honolulu which was a waste of time. Not much open or happening. Day 2 - Maui. We hired a car from Hertz. There was supposed to be a shuttle, but we did not see one after waiting a while. We tried to ring the depot at the Maui Beach hotel, but it was constantly busy. In the end, we walked there which was about 15 minutes. It took forever to actually get the car. We drove up to the Iao Valley and took the short uphill climb to the needle. We couldn't get a park in the $5 carpark, so walked from a roadside park. After that we went to Lahaina, paying $5 to park for the day. We walked along the foreshore to the Banyan tree, had lunch, shopped at the outlets and had a look around.We stopped at a beach for a swim and some turtles joined us. Day 3 - Maui - NCL Molokini crater & turtle snorkel. If you are prone to sea sickness on mid-size boats, be prepared. The snorkelling was OK if you could get away from the mob of people, a lot who could barely swim! At the second stop, I managed to have a great view of a turtle, but there were not a lot there for the number of people. Day 4 - Hilo - We had been to the Volcanoes National Park, so we chose the NCL Waterfall & Kayak excursion. There was some confusion - NCL told us we wouldn't swim at all. The tour guide told us we would be in the water a lot! We paddled out in the sea, rode the waves in and then paddled up a creek to a waterfall where you could climb up and jump in the water. Excellent day out. Day 5 - Kona. Tender port. We walked around the town. Visited the markets, but very hot there. Walked up to the brewery and tried a few without doing the tour. Again, very hot there, so headed for a cooler spot on the waterfront. (Last time we did the cruise, we did the Zodiac snorkel at this port - excellent.) Day 6 - Kauai. We hired a car from Hertz. What a contrasting experience. Shuttles were frequent and we walked in, were told our keys were in the car, the car park number and we were on our way! We drove north, stopping at Wailua falls, Opaeka'a falls, Hanalei and some of the other beaches across the northern and eastern coast. (We went to the canyon last time). Day 7 - Kauai - Beach day at the nearby resort in the morning followed by Napali Coast in the afternoon. Good views and plenty of time to see the coast. We had one suite party which only went for half an hour. No beer served! Only sparkling wine. The latitudes function was the same, they roped off part of the back bar. We only made it to some of the shows which were pleasant enough. There was a not a lot on offer for day time activities - they assume everyone is off the ship. We didn't see any cruise staff. We played shuffleboard one afternoon, but had to wait as only one set of equipment. Disembarkation was busy but easy enough. Read Less
Sail Date July 2019
We chose this cruise because we didn’t want to spend a lot of our time on the seas, but did want a “taste” of all the islands. Our originating flight was delayed, and we missed our connecting flight from LA to Honolulu. We had minor ... Read More
We chose this cruise because we didn’t want to spend a lot of our time on the seas, but did want a “taste” of all the islands. Our originating flight was delayed, and we missed our connecting flight from LA to Honolulu. We had minor difficulty getting the transportation from the airport to the ship. It would have been nice to have an emergency telephone number to call. We caught a later flight out of LA, and made it to the ship 30 minutes before sailing. By the way the flights were all booked thru NCL. Enjoyed our balcony cabin very much, for us it was well worth the cost, to order breakfast munchies and watch the ship being docked in port, as well as scenic views of the islands. Loved the fact that the staff was mostly American, and liked that they shared their hometowns with us. We went on excursions almost everyday, and enjoyed especially the ones with Darin in Maui. We also went to most of the shows, and they well all top rate for cruise entertainment. One of our fellow travelers had difficulties walking long distances and that walk thru the terminals at Maui was hard for her, it would have helped to have a wheelchair available. Lastly we extended our stay in Honolulu, to have time to see Pearl Harbor, at the Hilton, it would have been nice for a representative to accompany our group to the check in desk. The bus drop off is a long hot walk from the check in. And it would have helped if a wheelchair was there to assist her. All in all I gave our once in our lifetime trip a 4 stars rating. Read Less
Sail Date July 2019
The cruise was a wonderful way to see multiple Hawaiian islands without having to pack and unpack and change hotels multiple times. The food was good and the service was excellent. Our balcony cabin for three was too tight. Even with two ... Read More
The cruise was a wonderful way to see multiple Hawaiian islands without having to pack and unpack and change hotels multiple times. The food was good and the service was excellent. Our balcony cabin for three was too tight. Even with two people it would have been too tight because the space to walk between the foot of the bed and the wall was too narrow. An additional 18” would have made a huge difference Luckily you spend most of your time off of the boat. The staff and activities were fine. The boat is attractive and clean. The entertainment was ok. The shore excursions were expensive-especially since we were x3. We opted to rent cars in most ports of call and see the sights. That worked out well. The rental car places were either close to port or provided a shuttle. We had NCL book our flights and a 2 day extension at Hilton Hawaiian Village. This was a mistake. The airfare was no lower than what I could have booked, but it was convenient and I wanted to make sure it coordinated well with embarkation. Even though the seats were paid for months in advance and were not basic economy or discount seats, our flight to Hawaii was very disappointing. The airline said that the seats purchased by the airline could not be assigned until we checked in, but that they would be good seats—this was not the case. They were literally assigned 15 minutes before we boarded and were in the last row and did not recline. This is not acceptable for a long trip like a flight to Hawaii. Our day started at 1:00am in East Texas. We drove to Dallas and caught our 6:00am flight to LAX still with unassigned seats for our LAX to HNL flight. It was frustrating not knowing if we were going to have seats or not when we arrived in LAX. What we were charged for the Hilton in HNL was more than I could have booked it for myself. I would suggest getting your own plane tickets and your own hotel if you are extending your stay. Read Less
Sail Date July 2019
This was the one cruise line that visited the islands we wanted to see. It offered a good itinerary for Oahu, Maui, the Big Island and Kauai. Our cabin was small, but it had a balcony and a comfy king sized bed. The shower and bathroom ... Read More
This was the one cruise line that visited the islands we wanted to see. It offered a good itinerary for Oahu, Maui, the Big Island and Kauai. Our cabin was small, but it had a balcony and a comfy king sized bed. The shower and bathroom were tiny. The room steward for us (no.8656) kept the room immaculate. Early on, the shower drain plugged up flooding the bathroom floor and it took 2 calls to guest services for them to send someone. Next time we'll page the room steward directly! As we all know the cruise ships have upped the price for excursions so we bypassed most, renting a car ourselves, which was easily done. They do nickle and dime you, any other coffee other than decaf. or regular were a separate charge for instance. Our cruise included free transportation from the west coast, but think twice before using it. That section was horrible to get a hold of and scheduled us for a connecting flight starting at 5:30 am. The food was quite good, usually, although the buffet selections cooled off too quickly for those who like their food hot. Some of the staff in charge of certain stations lacked the knowledge of what ingredients they were serving, too. A more polished team took care of the main restaurants. Our one special night out at the French bistro was disappointing. Not enough staff led to very slow, inattentive service. They were trying to serve us a dessert after we wanted the check. Read Less
Sail Date July 2019
Cruise was so fun, we mostly ate in the buffet but skyline Restaurant was nice also. Food was good but I’ve had better on other ships. No steak and lobster night here. We did have a small problem with the toilets not flushing for a time ... Read More
Cruise was so fun, we mostly ate in the buffet but skyline Restaurant was nice also. Food was good but I’ve had better on other ships. No steak and lobster night here. We did have a small problem with the toilets not flushing for a time but they fixed it quickly and it never interfered with our plans. We saw several shows These Guys Worldwide were there from Vegas and were really good. Also saw the “adult” comedian he was pretty funny. Also spent several nights in the “Pink Champagne Bar” the guy on piano did several tributes throughout the cruise and was very good. Most shore stops we rented a car and drove ourselves around islands, much more economical and you see a lot more stuff then on excursions. The only sort of downside was that we were told many times by their booking people that we would get a $50 credit per excursion and it turned out it was per port. But what is $50 when you’ve already spent this much on a cruise. Read Less
Sail Date July 2019
I have rated our overall experience on NCL “Good”. The itinerary was Amazing!! This is the only way to visit all of the Hawaiian Islands. We are frequent experienced cruisers with Royal Caribbean, Disney & Carnival. This was our ... Read More
I have rated our overall experience on NCL “Good”. The itinerary was Amazing!! This is the only way to visit all of the Hawaiian Islands. We are frequent experienced cruisers with Royal Caribbean, Disney & Carnival. This was our 1st time cruising with NCL. Initial greetings for passengers were great at embarkation but throughout the cruise, some of the ships staff never smiled or greeted passengers passing by on the ship. They seem as if they weren’t happy. Cabin: Our balcony stateroom had sawdust on the balcony rail & floor. I actually thought it was termites. Definitely was not impressed. Renovations are definitely needed. Our cabin attendant was very nice but did not know our names. We’ve sailed in the past with RCCL, Disney & Carnival and the cabin attendants made sure that they knew our names and gave us business cards so that we remembered their names which makes it very personable. Cabin toilets: At port one day our toilet was not flushing. Guest Services said that we would have to go down to Deck 5 to use the restroom. Really!! At least announce the suspension of the toilet system on the over head system so that we are not Blindsided. After calling to complain, our toilets flushed eventually. Shaking my head. Aloha Cafe: Breakfast & Lunch was good. Dinner not a lot of options. I must say that Lunch was always better than Dinner. Aloha Cafe Dining area: a white male staff was heard saying “this is very stressful” while picking up plates & utensils. He repeated it several times. Staff in that area did not smile or asked if anyone needed anything or passed out juices like on RCCL, Disney or Carnival. There was one young lady Salyrica Wilson that was very nice & greeted us with a smile everyday. There were 2 other young ladies that had a great personality that we met our last lunch day. Main Dining Skyline & French Restaurants: Very slow service. Our waiters & servers did not interact with the kids but to give them crayons & coloring menus. Unlike RCCL, Disney & Carnival, there were tricks & interaction with the kids. T : Was Amazing! Our Japanese cook was fun & entertaining for our dinner party of 9 on our last night. It was an awesome surprise to see him our last morning in the Aloha Cafe. He made excellent omelettes. Entertainment: The cruise entertainment director was very dry & boring, especially when she said “and Aloha!” Very Boring!! She wasn’t exciting at all. No music Read Less
Sail Date July 2019
We chose this ship because of its location. We have been on 6 cruises with another line and consider ourselves fully happy with it, BUT for our 25th anniversary we wanted to visit our only remaining state and only NCL does Hawaii on a ... Read More
We chose this ship because of its location. We have been on 6 cruises with another line and consider ourselves fully happy with it, BUT for our 25th anniversary we wanted to visit our only remaining state and only NCL does Hawaii on a regular basis and only NCL does only Hawaii on a 7 night cruise. The best way to describe our trip is to say we were very pleased with the itinerary and we were satisfied with the ship. To be honest we will not be changing lines, but will return to our "home", but we do not in any way regret taking this cruise. As a history buff I appreciated the American theme and found many parts of the ship's public areas attractive. The embarkation went very smoothly and the terminal in Honolulu was as nice as we have encountered. We enjoyed our first meal in the Aloha Cafe and then easily found our stateroom. Our attendant, Dio, warmly greeted us and he proved to be an excellent steward throughout our journey. Our cabin was very similar to what we have come to expect on other ships. This was our first time experiencing Freestyle Dining. We are sure it works for many, but truthfully we like being assigned a table and a regular dining time as it has always allowed us to become friends with head waiters, waiters/waitresses and the assistants. We tried the Liberty and Skyline for dinner as well as three of the "specialty" ones. We ate breakfast in the Skyline each day and for lunch did the Aloha Cafe and Cadillac Diner. Breakfast was good every day and Hamilton--who we had 3 mornings--was quite good as a waiter. We highly recommend Jefferson's Bistro if one likes French cuisine, but would pass on Moderno, which we really did not enjoy and on Teppanyaki which was good, but not as good as what we have in our own county. We did like our milkshakes at Cadillac and the burgers and we loved the decor. We found the Aloha to be inconsistent in quality which is something we have not experienced in similar venues on our other ships. It is also only fair to say we felt that some crew members in the dining places did not enjoy their jobs. Even if the job is not fun, we have never seen this on other ships. One would hope they could at least "fake it". We are not difficult to wait on as we try to be patient and polite realizing that service is a challenging job. We were very pleased with the entertainment. The production shows were very good. The vocal group (These Guys Worldwide) and duo (Toby Beau) were great. The magician was funny and "magical" and the comedian was quite good at his family show. We did not attend his "adult" show as we do not appreciate that sort of comedy. We liked every port and all the shore excursions we did. Every driver/guide we had was professional and engaging and all modes of transportation afforded were good and clean. We had no problems getting ashore whether pierside or tendering and felt this part of our trip was well handled by the ship in every way. IF you are looking to visit Hawaii and see more than one island, we would recommend Pride of America as a way to get a lot for your dollar and as a way to travel between the islands much more easily than flying between them--unless you like airports (even Honolulu is not a world class one) and security lines and dealing with baggage... Read Less
Sail Date July 2019
There is definitely something to be said for doing the same route throughout the year. We chose this cruise because it was the only cruise line that circled the Hawaiian Islands in the summer, when the kids were out of school. Very well ... Read More
There is definitely something to be said for doing the same route throughout the year. We chose this cruise because it was the only cruise line that circled the Hawaiian Islands in the summer, when the kids were out of school. Very well organized. You're at port every day. Felt safe...much more so than when traveling out of the country. Our Spring cell phones charged local rates on land, but needed to have the ship's wifi service on the boat. Food was excellent. We did both sit-down and buffet. Kids (10, 11, 13) loved the kids and teen club and looked forward to it every evening. Excellent choice of excursions; was very happy with being able to experience the different islands, climate, and culture; engaged and knowledgeable tour guides. Fitness center was great; clean, spacious, well stocked with equipment; we went nearly every day of the cruise. Great value: flights across the country and then half way across the Pacific, four islands, excursions at every port, twice daily cabin service, kids' clubs, delicious food of a wide variety...would not have been realistically affordable any other way for a family of 5. Read Less
Sail Date June 2019
We have 40+ cruises, mostly on Carnival. We wanted to see the most Hawaii islands possible in 7 days. This could only be done on NCL. We sailed NCL about 14 years ago and it was a disappointing experience mostly with dining. So, we were ... Read More
We have 40+ cruises, mostly on Carnival. We wanted to see the most Hawaii islands possible in 7 days. This could only be done on NCL. We sailed NCL about 14 years ago and it was a disappointing experience mostly with dining. So, we were reluctant to sail on NCL again. Many on the current reviews are not good, so that didn't help. We flew into Honolulu a day early to sight see and guarantee we do miss the ship. I recommend this because our flight was delayed and we missed a connection. So we did a 3hr south shore tour and watched Fireworks on Waikiki beach( Every Friday Night they have a show ). Look it up. Saturday we were able to get on the ship at 11am, if your a latitudes member, get in the fast lane. First thing you need to do is setup you dining reservations for the week. NCL had a system glitch that erased ours. Monday Night is dress up night. About 40% of the people dress up. Tuesday night is dress up in white night for the White Hot Party. Back to Saturday! Have lunch in the Main dining room, you will be impressed with the menu. Our room wasn't ready, but they allowed us to leave our backpack and wine in the room. Did you know, you can bring as many bottles of wine on board as you like but they charge $15 per bottle at check in. Don't pack in your checked bags. It's cheaper than buying on board for $40min. You can bring your wine to dinner and they will serve it. Since the ship leaves at 7pm, we decided to go to China Town, and Aloha Stadium Swap meet. The Taxi was cheaper than Uber! They both closed 3pm, so we didn't have much time. Really good deals at both. We spent hours at the swap-meet rebuying all our souvenirs. Walmart has a lot of souvenirs but the swap meet was much cheaper. Make sure you're on deck when you're leaving at night, it's beautiful. The first night we ate at the Steak House which was very good and too much food. During the cruise, we ate at 3 different pay restaurants. The Brazillian Steak house was Awesome. Teppanyaki was awsome with a great show. East Meets West was very good too. I was also happy with all the food in the Main Dining rooms (Skyline and Liberty). NCL have really stepped their food game up. The 24 hour Cadilac diner was also very good. If you didn't know, this is an American based ship that never leaves the the US, so there's No Casino. and they must hire mostly if not all american staff. So, it is very different from most cruise ships. All of the restaurant staff were very nice and helpful. The cabin stewart could use some inprovement. I along with another cabin requested ice every evening, and that seemed to be a problem. The last night, no turn down service , no ice, and no extra tip! All shore excursions average $100+ per person in each port It was 9 adults and 4 teens in our group, so we rented a cars in every port and self toured with the Shaka App. Awesome way to see the island on your own time. Good prices for cars: DiscountHawaiiCarRental.com, CostcoTravel.com, Priceline.com. No credit card needed to hold cars. Most of the rental car companies are slow moving so, you can get your car faster if your a member. Avis and Budget has quick service where you can pickup your car quicker. Make sure you call and add your member number to your reservation, you will thank me later. You can't add the number many times when you book thru a second party, so call. Many people have the question about parking rental cars overnight at Maui and Kauai. In Maui, I was tould I could pay for airport parking and the shuttle will bring me back and forth. I decided to rent 2 different cars for the 2 days. I turned the car in each night. If you're driving to Hana, don't rent a full size SUV, the winding road can get tight in many places. I had a Jeep and it was just right. In Kauai there is overnight parking outside the port. Free parking is limited (about 20 spaces street side) this is good if you need to go to the ship for a couple of hours and go back out to a Luau (15min walk). They have overnight cruise passenger parking at the Arbor Mall for $20 (30min walk), plenty of parking available. We drove to Smith's Luau (15min). We're not big eaters so we purchased tickets to see the show only for $15. Awesome show. Get there early to enjoy the gardens and get good seats at stage before the buffet ends. Day 2 in Kauai too short to rent a car. We took advantage of all the free shuttles availible to 3 different mall, Walmart, beach, etc. There's a little beach behind the Arbor mall. You can take the shuttle there. There's also a free tour trolly that has many different stops. We were so busy and tired everyday that we didn't catch any shows on the ship, so I can't comment on any. I saw the advertisements. They had 2 different broadway shows, a magician, and a comedian. There were probably others that I missed to. Our dinner always conflicted with the shows. The show times were always 7:30 and 9:00. It was a late night adult comedy show one night about 10:15. After dinner every night there was Karoke, Piano Bar/lounge. The nightclub was open everynight with a theme Toga night, white hot party, 70's, 80's, 90's, etc. All the performers and staff are in the nightclub everynight putting on a show on the dance floor. The first night it was a live band with several different singers. The other nights they have various activities on the dance floor to motivate you to dance. At 11:00, the staff misteriously disappears and you are left with the DJ. He dosen't take requests, so don't even try. The few that are there, slowly begin to leave. I rarely seen anyone dancing after the staff left. The nightclub closes at 12:00. The Piano bar closes at 12:00 . The ship is a ghost town at 12:01. Good time to go to the 24hr diner. Food pretty good. I overdosed on the Buffalo wings. Wake up early, and eat breakfast in the main dining room, it's so much better than the buffet. There are many different restaurants, cafes, bars, and areas of the ship I didn't get to visit. I think I needed a sea day to catch up. I hope I covered everything. Debarkation was smooth and easy. I flight didn't leave until 11:30pm. We booked a room so we would have somewhere to store our luggage and freshen up before our flight. We went back to Aloha Stadium Swap meet and Pearl Harbor Museum (Awesome must see). Read Less
Sail Date June 2019
Pride of America june 29, 2019 We booked the POA for our 35th wedding anniversary. We’re Avid cruisers, have been on NCL cruises many times and the POA three times before this. Once with our children, then again for our 20 and 25th. ... Read More
Pride of America june 29, 2019 We booked the POA for our 35th wedding anniversary. We’re Avid cruisers, have been on NCL cruises many times and the POA three times before this. Once with our children, then again for our 20 and 25th. We always combine it with a stay on Oahu to make it a two week stay. We took a Lyft from our hotel to the Port, got in line, checked our bags then got in the long security line. Even though it was long it went fast and we were checked into the ship, received our key cards and walked on the ship, we were eating lunch in Skyline (one of the free restaurants and open for lunch) by 1230. Very easy process. You can also go to the buffet on boarding day but we were hot and tired and needed to sit down, it was perfect. This is an older smaller ship of NCL and needs refurbishing. There is a lot of wear and tear and rust showing everywhere, I would say the worst is in the public bathrooms. Many times over the week more than one stall in women's and men’s areas would be shut down. Sometimes it was easier to run to our cabin then to find an open public bathroom. We also noticed they weren’t kept up well. Sometimes no toilet paper or hand towels, water on the floor and paper everywhere. The first few days we only saw one worker ever in the public bathrooms. She seemed overworked. The main pool bath seemed never cleaned until the last day. We had a midship cabin on deck 10, it was the perfect location. Very easy to reach the buffet area for coffee in the morning, and get to all the activities by the pool. A short run downstairs to the fun and restaurants. The cabin itself seemed quite small, very tight space to walk bed, limited storage space for clothing. One small closet with some built in shelves. A few other drawers in the desk and next to the closet. For the two of us we felt limited in where to put our things for a week. The room supposedly held three with the fold out sofa, if we had three it would have been overcrowded and we would not have reached our balcony without climbing over the sofa bed. The balcony was small with two chairs, two foot stools and a small table. It was fine for us and we loved that it was covered so even in rain we didn’t get wet. We used it a lot in the morning for coffee and the evening to watch the ocean and stars. Quite relaxing. The bathroom was tinier still and even though we are not large people, the shower stall gave me anxiety as I couldn’t turn i it well (I’m 5’2”, 120lbs). I could barely move in there! There are body wash and shampoo/conditioner mix provided in shower and liquid hand soap in the sink area. I was happy to find a few small shelves behind one mirror as the space was so limited I wasn’t sure were my toiletries would go. It worked out fine with some juggling. There is a small fridge, a safe and a desk area that holds a fairly decent hairdryer. Lighting was well done and we had lights bedside for reading. There is a tiny flat screen tv, for us with weaker eyes, we couldn’t read the screen well. We didn’t really spend too much time watching tv. There are two main restaurants, skyline and liberty that are included in your cruise, Liberty is slightly fancier and has a more strict dress code, but we liked Skyline so never made it upstairs. We did eat in Cargneys (steak) once and enjoyed it, and ate twice (once for breakfast once for lunch) in Cadillac which is open 24 hours. It has great burgers!! We ordered coffee from room service two mornings and found out that the last morning they will deliver a continental breakfast if you put out your tag. That was quite convenient. We did the buffet most mornings for breakfast and really enjoyed the area outside with covered seating. It was very relaxing We enjoyed the freestyle cruising and liked that no one minded if we showed up for dinner or came early or later, it added to the relaxed feeling. We attended two shows, one was the second night and it was not tour Liking. The second was a group of singers that did an excellent job. They also performed by the pool one day and we enjoyed them both times. The main pool consists of two pools, one larger one and one smaller “sitting pool”. We spent a lot of our time there and even though there is an adult pool, it is right with the smoking area and at the end of the ship and did not have the entertainment we enjoyed at the main pool so we never went back to the adult area. We never felt overcrowded and usually could find seats nearby the pool. We always found loungers somewhere and were quite happy with both the bar service and the music. We also enjoyed the little cabanas on deck 12 that overlooked the ocean and had two loungers. Many times we’d go up there in the evening and star gaze and relax. Staff: we found the restaurant staff and the bar staff to be awesome. They were friendly, helpful and did not skimp on alcohol. We had the drink package and they were always happy to refill us, in fact the bar staff would remember us and ask if we wanted our usual drinks. We really enjoyed talking to them and got to know quite a few of them at the pool bar and the staff in Skyline. All of them quite efficient and personable. Our cabin steward was wonderful, he ran over to speak with us day 1, asked if we had any requests, then proceeded to keep our cabin clean and tidy without ever being in the way. He was very respectful and always smiled and said hello. We would turn our message to “make up cabin” when we left and it was clean when we returned. The one thing we noticed was even though the regular staff was fun and friendly, most of the officers wouldn’t even nod or say hello. We actually spoke to only two of them although we would see them in the halls and walking through the areas, they would avoid eye contact and look away which we found strange, the two we met actually would seek us out (one was the head of beverages) and one was the head of Skyline) and both of them would go out of their way to talk with us and chat for quite a while. I wish more officers would have done this as we enjoyed their stories and their conversations. A smile and nod go a long way to making you feel more comfortable. Our last day we were encouraged to go downstairs and collect what tag corresponded to what time we wanted to disembark, 9am was the latest. We had transfers directly to the airport and picked the 9am slot. There were two lines to disembark and even though they were quite long, it didn’t take more then 15 mins to disembark, we then grabbed our bags and walked to our waiting transfer. We were at the airport about half hour later. It was all very easy and civilized. To recap our cruise, we enjoyed ourselves, were able to relax and never felt crowded in any area. We would go back in POA in a minute and hope NCL takes the time to get it freshened up so we can enjoy our 40th on her!! Read Less
Sail Date June 2019
This was our first time to the Hawaiian islands and 3rd cruise overall. First time with Norwegian. The destination is amazing, all the islands have their own unique characteristics. You leave port in Oahu around 7:00 pm. You are able ... Read More
This was our first time to the Hawaiian islands and 3rd cruise overall. First time with Norwegian. The destination is amazing, all the islands have their own unique characteristics. You leave port in Oahu around 7:00 pm. You are able to board the ship early in the day, so bring a bathing suit and/or change of clothes to enjoy the ship until your cabin is ready. Our cabin was ready around 2:30, but the luggage was trailing a couple of hours,. Since the destination is so amazing, the ship (as compared to others) may not be as great as some would hope. We had no problems with the ship. Super clean. Always someone cleaning or painting somewhere, but not disruptive. A lot of sitting areas, restaurants,bars and shops. Our balcony cabin was doable for 2 people. Well maintained and very clean. Our steward Randy was very attentive and cleaned twice per day, Mini bar was helpful in that we used it to store drinks for the evening. (The mini bar contents are not included with any package). Security safe provided in Cabin. Hair dryer / shampoo / body wash provided. Dining was just average for us. Applebee's/ Denny's may be a good comparison. A few main restaurants and large/small buffets. Several "specialty" options for an extra charge. We did not try those. A lot of live entertainment on the pool deck and in the bars. Some shows each night, comedy / broadway type. We did not go to any. Clubs/activities for both teens and younger children.Video arcade at $1.65 per game. There is a Hawaiian liaison on board to give you some info each day which was helpful. Book early for your excursions, but consider doing it outside of the cruise. Better options on trip adviser that were not offered thru the cruise..less expensive as well. The guides are familiar with the cruise itinerary and will plan around the timing. Rental cars ARE NOT allowed to be overnight at the ports. We spent a lot of time going back and forth to various airports for rentals. Found out too late that Enterprise has an agreement with a hotel for overnight parking...$20 per night, but it would have saved a taxi/uber to the airport and a lot of time. Check with your rental company if you choose to rent a car. Bring a small collapsible cooler if able. You can bring food/snacks from the ship for your time off the ship. We spent A LOT of money on lunches and drinks at the different ports. Kauai - Back County Tubing adventure was something I wish we could have done. Found on trip adviser but fully booked 2 months in advance. Shaka Guide is a self guided tour app you can download for minimal price. Download it while you have wifi, it works offline via GPS locator. It was awesome and we used it for the "road to Hana" and Volcanoes National Park. Would highly recommend that! Passport for Pearl Harbor was great. We bought that online and did on our own, you really need a full day to see all the sights. It's tempting, but dont take any black sand or Lava rocks. Illegal and possibly bad luck......why chance it! Disembarking was a breeze. Off the ship and had our luggage by 8:15 am. You choose when you want to leave. Overall a great way to see the islands!!! Read Less
Sail Date June 2019
Best way to see Hawaii. Pride of America is a floating hotel. Wake up and discover a new island...get back onboard by 5:00 PM and sail to the next. You do stay over a night in Maui and Kauai. Plan your excursions well in advance as the ... Read More
Best way to see Hawaii. Pride of America is a floating hotel. Wake up and discover a new island...get back onboard by 5:00 PM and sail to the next. You do stay over a night in Maui and Kauai. Plan your excursions well in advance as the best ones sell out. My wife and I have 3 boys (8, 14, 18) and the food is perfect for us...you can eat quick and get off the boat and explore. They have fine dining that you can pay extra for, but not sure if it’s worth the money as we never did it. Not a ton of stuff to do on the boat, but that’s not why you’d take this cruise. They do a nice job at night with comedians, singers, magicians, etc. Boat is probably due for some makeover as the pool area is a bit dated, but you are not on this cruise to sit in the pool. Read Less
Sail Date June 2019
Coffee is disappointing outside of the main restaurant. In the buffet it is instant coffee which I would understand if this wasn't a semi-luxury cruise. You can buy espresso's for a reasonable price but the wait is normally ... Read More
Coffee is disappointing outside of the main restaurant. In the buffet it is instant coffee which I would understand if this wasn't a semi-luxury cruise. You can buy espresso's for a reasonable price but the wait is normally long. Good food. Including buffet. Not as good as celebrity but better than Viking ocean. I found that there wasn't enough food 3pm to 6pm but you could find in four different places. the kitchens were very responsive to diary free vegetarian travelling with us.. The snow-freeze icecream machine is normally open in buffet to help yourself to. Very very easy to get drinks. Even though we were on a drinks package, the (free) drinks are everywhere. Good service of drinks everywhere (is this because the tip is automatically charged even for those of beverage package)? The last afternoon of the cruise is 'at sea' and they create a really fun semi-party atmosphere. Although everyone is on the ship, there are still seats available in most places (except in the shade directly next to the pool). The buffet is especially nice that lunchtime and there is also a very nice BBQ next to the pool. Entertainment was very well done. Most nights there was something for everyone. In an average night there were approx ten events to choose from. Coped with our room. Surprisingly we managed to pack everything away. The shower with curtain wasn't as bad as we thought it would be. I did hear neighbors' toilet flushes most of the night. There are lots of places to sit in Sunshine on ship. A lot more seats than our celebrity cruise. I have walked past the pool at 9pm and pool was still open with many people still enjoying themselves. Port talks we're worth going to. Very interesting and entertaining. But for Kona, unfortunately the shopping ambassador came along only talked about the 4 shops that were paid. We went to some of the shops advertised in their daily mailer and some of these shops were a waste of time. The port talks are also on a bit late ie 8am. There are terrible port maps given out on ship. The wifi is expensive and difficult to log out. Read Less
Sail Date June 2019
Cabin 8502 Balcony : Family of 10: 5 teens and 5 adults in 5 cabins: This was our 15 th cruise first time on NCL Good: Loved the balcony (very spacious had 8 adults on it to view as we sailed Na Pali coast. originally booked ... Read More
Cabin 8502 Balcony : Family of 10: 5 teens and 5 adults in 5 cabins: This was our 15 th cruise first time on NCL Good: Loved the balcony (very spacious had 8 adults on it to view as we sailed Na Pali coast. originally booked interior cabin, Bid $100 pp and got balcony Great hair dryer - no need to bring your own on this trip Refrigerator in room - always nice No casino on ship/ no smoking The food in the skyline and Liberty rest and aloha café was better than most other cruises we have been on (especially loved the Shrimp and crab cakes appetizer night 1) Love not having to dress up for the Skyline Rest for dinner- Freestyle dinning Great way to see Hawaii The photo people did not hound you or force you to take pics Room had a small sofa in it - very nice! interior rooms did not have this Good value as it would have cost much more to see all islands and pay for food on our own Fresh Floral Lei's at check in - nice Bad: No electrical outlet next to bed bring ext cord if using CPAP The web site is bad, and our travel rep Earl did not return calls Great price booking air w/ ship but I would not do it again awful flight seats and times The older man checking us in was crazy slow and just generally clueless - bad start The hostess at the Skyline Rest was obnoxious and rude. He could not get our reservations straight despite being booked ahead of sailing (party of 10) The shower is hand held which is great but the water pressure was very weak Service in the restaurants and the Cadillac dinner was SUPER SLOW - no reason for this! Poor excursion options - we booked cars on each island instead Cabin was not very clean (dusty) and missing pool towels. The steward never replaced/refreshed pool towels and bed sheets were not changed daily (yes I can tell) Bathrooms and showers are ridiculously small Customer service was generally poor with a few exceptions (grp sales lady was great) Entertainment was not so great - comedian Chris Bliss was good night 1 awful night 2 What we did: Maui: Road to Hana in our rental car (get CD for the narration)- Book far in advance for larger vehicles Maui day 2 - surfing lesson with Hawaiian paddle sports for kids, Laheina to see the largest Banyon Tree - nice town to window shop Hilo: Volcano National Park (rental car) - worth doing Swim /snorkeling Kona: Drove to Maunea Kea (too far and lame - skip ) Amazing coffee: stop at a local coffee shop (We went to Kona Coffee in shopping plaza) Kauai: Waiemea Canyon - amazing Spouting Horn Poipou - amazing Coffee plantation - worth the stop - free walking tour, and free samples Kauai Day 2: Swim at Marriot beach walking distance from ship Get shave ICE at some point while you are in port - Sooo Good Honolulu: Pearl Harbor tour Must do!, Went to Diamond head to hike but at 8:30 parking lot was full, went to Waikiki beach - go early less crowds, walked around North Shore - nice surf shop Read Less
Sail Date June 2019

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