1. Home
  2. Cruise Destinations
  3. Hawaii Cruises
  4. Hawaii Cruise Reviews
Cruise Ratings
1,716
1,158
748
499
293
2 Helpful Votes
Sail Date: February 2019
We actually took this cruise because our good friends wanted to go to Hawaii and they like sea days. I'd read previous reviews , most of which were negative. Everyone was complaining about the condition of the Emerald Princess and how ... Read More
We actually took this cruise because our good friends wanted to go to Hawaii and they like sea days. I'd read previous reviews , most of which were negative. Everyone was complaining about the condition of the Emerald Princess and how poor the staff were and bad food on board. WELL, I want to tell you they are all wrong!! The ship is due for a referb but it's by no means shabby. Everything was clean and shiny and everyone we came in contact with was OUTSTANDING! We'd never encountered a more service oriented or happy crew in all capacities and this was our 27th cruise. The quality of the food was EXCELLENT. The menus were imaginative and delicious and the Michelangelo Dining Room staff was top rate! Our waiter and his assistant (Lito and Jeffrey) were delightful and made our dining experience memorable every evening. Their Manager Alexander was so interested in how we were enjoying our meals. The cabin steward (Marlon) was pleasant and efficient and our balcony cabin was extremely comfortable. During the entire cruise we were contending with a big storm out of the North and our wonderful Captain Todd made it into all our appointed ports where others cancelled days ahead. He made a decision to stay safely in port in Hilo as the winds and waves were gale force that night. Everyone certainly appreciated that decision!. We had a Valentine's Day surprise where the Captain renewed our vows and presented us with a lovely certificate signed by him! Sorry this is so lengthy but I wanted to put a positive word in for this lovely older ship and her amazing crew. Read Less
1 Helpful Vote
Sail Date: February 2019
Disclaimer: I'm a 30yr old tech worker from the Bay Area who's been to Hawaii on 3 separate trips (including having my own wedding on Maui). I'm your usual millennial who's used to having WiFi 24/7 and likes to do my ... Read More
Disclaimer: I'm a 30yr old tech worker from the Bay Area who's been to Hawaii on 3 separate trips (including having my own wedding on Maui). I'm your usual millennial who's used to having WiFi 24/7 and likes to do my own research. Also a huge foodie. So this trip wasn't exactly my first choice (went w/parents and grandmother) in terms of "doing Hawaii". This is also my second cruise ever so I don't have a lot to compare against. The Good: - Cabins were great, even the inside cabin we got, our steward was super nice. Would be nice to have a night light so it doesn't feel like we're sleeping in a pitch black coffin. - It was great to hit up all the islands, there's a downside here though, which I'll talk about down below. - The entertainment on ship was surprisingly great! It was really apparent that Jami, our cruise director, loved her job and wanted to put on a genuinely good show. The musical productions were great, some of those folks are super talented. - The staff, with the exception of a few sour faces, the vast majority of cruise staff were friendly, happy and really helpful. Seems like a great group of people. - Most savory dishes on-board were...fine. Won't blow your socks off but better than the "usual". - That last day sail around the Napali coast, just gorgeous... The Bad: - It is really really REALLY not necessary to put that much sugar in your desserts. Please. Just cut back by 50% and those dishes would've been tasty. - If anyone from the ship's food team reads this, please for the love of god rethink your menu for the East Meets West restaurant. My family is Chinese and we knew it was gonna be authentic but I have to say even Panda Express would've been better. Just...gross. Flavors that didn't make sense, way way too much sugar, it just wasn't good food, not to mention "asian food". - $200 per device for wifi? What a joke... - There was some key information that wasn't easy to find. We needed tender tickets to get off the boat when docking in Kona, would've been nice to get that info somewhere ahead of time. We need to be in the theater for the mandatory safety drill, we just saw people walking a certain way and followed them. - The schedule felt frantic. Wake up, eat breakfast, get off the boat, get on a shuttle to the airport, get your rental car, do Hawaii things, return car, take shuttle back, be back on the boat by 5:30 or they leave without you. Like I said, not the usual Hawaii experience I'm used to having. - The logistics disembarking. Oh boy the pier crew at times was not ready for 1000+ people all getting off the boat at once. Starting your day getting yelled at by a flustered woman trying to corral a hundred people to get on the right car rental shuttles, AFTER having waited quietly for about 20mins...well, I feel for her but also, doesn't she do this every week? Why isn't it down to a science by now? Sometimes we just said screw it and grabbed a Lyft. Also imagine those 100 people all descending on Hilo's sleepy airport car rental kiosks at once. Yup you guessed it, more waiting. Takeaway: Would I do this trip again? Hell nah. If I'm gonna spend 7 days in Hawaii, there much better ways of doing it. But if none of the things on my bad list phase you, by all means see the beautiful islands of Hawaii. Aloha. Read Less
Free Price Drop Alerts
Get Hawaii price drops
250,000+ people have entered their email
2 Helpful Votes
Sail Date: February 2019
This cruise started out badly. We had to stand outside in the wind and heavy rain to check our bags, then were ushered into a cold tent where we had to wait 3 1/2 HOURS to board! Princess did not take any responsibility for their ... Read More
This cruise started out badly. We had to stand outside in the wind and heavy rain to check our bags, then were ushered into a cold tent where we had to wait 3 1/2 HOURS to board! Princess did not take any responsibility for their problems and did nothing to compensate us for the terrible experience. Don't think we will use Princess again. We chose this cruise because we wanted the sea days and were looking forward to warm weather in Hawaii and on the way. Unfortunately, there were storms coming and going so we were not able to sit around the pool or use our balcony. There were very few things to do on the sea days in the afternoon. Most of the lectures were at 9 or 10 in the morning and we weren't up that early. It just didn't seem to be up to the quality we expected of Princess. We had the late seating in the Botticelli dining room. The waiter and assistant were very good and the menu varied, but the food was bland even when it was described as spicy. The Horizon buffet was good, but the layout made it crowded and difficult to maneuver. The wait staff there were very attentive. The Magic To Do show and the other shows with the singers and dancers were really wonderful! The Magic To Do was like a Broadway show and probably the best show we have seen on a ship. The other entertainers were good - singers, magicians, comedians, ventriloquists, but about the same as you would find on any cruise ship. We did independent tours in Kauai and Hilo. It was very easy to walk around in Lahaina and Honolulu as we were docked or tendered to the center of town. In Ensenada we were within walking distance of the shops and bars in town. Read Less
3 Helpful Votes
Sail Date: February 2019
This was our 3rd 15 day Hawaiian cruise on Princess. We bragged about it to friends and they booked on our recommendation (we got nothing from Princess). Embarkation was a unorganized disaster, we did not find the staff to be happy or ... Read More
This was our 3rd 15 day Hawaiian cruise on Princess. We bragged about it to friends and they booked on our recommendation (we got nothing from Princess). Embarkation was a unorganized disaster, we did not find the staff to be happy or friendly. The food in the dining room and buffet tasteless, I think they do this to sell the upgrade $29 each meal sites. Loved the island stops, the captain wisely delayed departure once to miss a storm and made up the time, a wise decision. The ships seat cushions and mattresses could use an upgrade. One of our party of 8 is allergic to dairy and reported this prior to the cruise. She was offered Jello at meals, the staff is not educated on food allergies, on Carnival and RCL she had a wide variety of foods that she could eat. Our cabin was great. The phone had the wrong name on it that made our granddaughter think she was calling the wrong number, I reported this several times and it was never corrected. The Enesnada Port to town shuttle was incorrectly priced ($4 instead of $2) and took us way off the main street, different than the stated site. BE AWARE Read Less
Sail Date: February 2019
To be honest, because we wanted to see as much as we could of the other islands in Hawaii and NCL had a monopoly on the market as far as cruising went. The ship was easy to embark and disembark at every port of call. The ship and ... Read More
To be honest, because we wanted to see as much as we could of the other islands in Hawaii and NCL had a monopoly on the market as far as cruising went. The ship was easy to embark and disembark at every port of call. The ship and cabins, although older, were well maintained, clean and the service excellent in keeping it that way. The trip was excellent, staff fantastic and the entertainment on board top notch. The cruise also offered a varying selection of dining choices. Loved the idea that we were not forced to use buffet, as each evening came with an upgraded dining choice or a few restaurants with a la carte menus. The only challenging piece we experienced was with the head office and your excursion booking application. We had booked many excursions and placed the items in the shopping cart. At checkout we had selected a credit card to make our payment. The authorization went through and seemed to be no issue, until we were advised a day or two later, that our excursions would be cancelled as we had some how paid short on the invoice of $1.57. It cost us more in phone calls, aggravation and worry, since we were already in Hawaii and commenced our vacation. Very poor customer experience in consideration, that it was more than likely the NCL system that erred. I would definitely use NCL again. Read Less
Sail Date: February 2019
This was a round trip cruise to Hawaii. Great itinerary. PROS We have done 44 cruises and this was the first time I could understand the captain, he was excellent in his reports and explanations. The whole crew was very friendly and ... Read More
This was a round trip cruise to Hawaii. Great itinerary. PROS We have done 44 cruises and this was the first time I could understand the captain, he was excellent in his reports and explanations. The whole crew was very friendly and helpful. A great attitude by all of them.Probably the best service we ever had. The public areas are well maintained, traditional, and comfortable. Entertainment par to other cruises. Food typical cruise quality and maybe slightly better than Celebrity. CONS Embarkation in San Pedro was a disaster due to weather. People lined up outside in the pouring rain. Our mini suite balcony was a rusted mess, it was very depressing and we did not use it! Cruise director a shrieking annoyance. Debarkation aimed at getting you out of the cabin, but no off the ship. We were told to meet in the theater at 7:45, sat there for 45 minutes. Read Less
1 Helpful Vote
Sail Date: February 2019
We chose POA bc it is the only 7 day cruise that goes to all four of the major islands. For someone who has never been to Hawaii before, this was the perfect solution. We were able to book adjacent cabins to be close to our travel ... Read More
We chose POA bc it is the only 7 day cruise that goes to all four of the major islands. For someone who has never been to Hawaii before, this was the perfect solution. We were able to book adjacent cabins to be close to our travel buddies. Our cabins were aft, starboard side and close to stairs... perfect location for folks who don't like waiting for elevators :) And Michael our room steward was great. He was always helpful and had such a great sense of humor. I'm so glad we booked everything in advance so we didn't waist precious time and knew exactly what was planned each day. We booked excursions to the WWII Memorial, Road to Hana on Maui, Volcanoes Nat'L Park and a doors-off helicopter ride over Kauai! We decided to keep a couple of days open to enjoy Kona on the Big Island and the beach in Kauai before the 1:30 all-aboard. The early check-in process really, really streamlined the embarkation process. The disembarkation was a bit congested but not too bad at all, really, but then again we weren't in hurry to leave either. Freestyle dining is the way to go. We did manage to make a reservation at the very popular East Meets West. Unfortunately, we did not get the chance to enjoy any of the specialty restaurants. We ran the deck too for exercise and took advantage of a couple of shows. The wine tasting was a pleasant experience too. We encountered some friendly crew members who spoke to us about what it was like to work on the ship, their families and their goals. Another great experience were the passengers too. Most everyone was respectful, polite and friendly. Cruising with nice people just adds to the cruising experience. I've only been on 3, but this was the BEST cruise ever and would recommend this trip to anyone who is planning to experience Hawaii for the first time. Read Less
1 Helpful Vote
Sail Date: February 2019
We wanted to have a chance to see the greatest number of islands without the headache of transportation. The cruise was the answer... Simply unpack once and you are shown all the sites. Food was the highlight.... and when you want ... Read More
We wanted to have a chance to see the greatest number of islands without the headache of transportation. The cruise was the answer... Simply unpack once and you are shown all the sites. Food was the highlight.... and when you want it. The open dining was a real treat in the Liberty Dining room and not treated like a bunch of cattle in a buffet. That's right real waiters and a menu. Open seating. We never had to wait. Then when was considered too habitual, not often, we went to the 50's diner for a quick snack.. Of course the buffet was still there with all the ice cream and deserts as needed !. The aft deck was a treat for viewing... especially during departure from Honolulu. Night with city scape. ooooh!! Don't miss the Na Pali Coast cruise by on the last day. The views are amazing Shops ok. but who really wants to go shopping on the ship We spent some time getting the games from the Library and going to the game room to challenge the couple we were traveling with. . Dancing available in the Pink Champaign room but limited dance floor to many different types of music. We went on 4 paid shore excursions and enjoyed every one of them. Cruise staff all VERY nice and friendly. STAY away from the margarita tasting event. BAD, BAD, BAD. Read Less
1 Helpful Vote
Sail Date: February 2019
I am a Platinum Latitudes member and enjoy NCL. POA was a little different experience than what I had in the past. We stayed in a OS and LOVED it!. I just feel that some of the perks normally associated with a suite was a bit lacking. ... Read More
I am a Platinum Latitudes member and enjoy NCL. POA was a little different experience than what I had in the past. We stayed in a OS and LOVED it!. I just feel that some of the perks normally associated with a suite was a bit lacking. Typically people chose this ship for the itinerary, I get that. My husband and I have traveled to the islands in the past and chose the itinerary to get out of the polar vortex, because the timing was convenient, and because we wanted to spoil ourselves a bit. I wasn't thrilled with our butlers attempts to talk us out of breakfast in our suite. We know we can have meals in Cagney's, we prefer breakfast in our beautiful room. Breakfast was reluctantly delivered without linen service or set up. Disappointing. Also the items I called the Concierge desk pre-cruise weren't in our suite either. A few other things weren't in our suite until requested, such as a laundry bag and additional napkins, etc. The entertainment was good. The main show was entertaining, it was the first time the staff performed it and there were no glitches. My husband enjoyed the comedian. He even bought 2 copies of his book. The ship is well laid out and clean. We were never lacking for a lounge or bar. The furnishings were in good condition and tasteful. Read Less
2 Helpful Votes
Sail Date: February 2019
NCL Pride of America offered exactly the itinerary we wanted to see a variety of Hawaii islands, with overnights at two (Maui and Kauai). We had a delightful cruise. The staff was excellent and so helpful. Our experience was enhanced ... Read More
NCL Pride of America offered exactly the itinerary we wanted to see a variety of Hawaii islands, with overnights at two (Maui and Kauai). We had a delightful cruise. The staff was excellent and so helpful. Our experience was enhanced immeasurably by upgrading to a suite (after we had booked our cruise, NCL sent an annoying five emails with discounted upgrade prices). The suite included a special welcome, a private concierge, a special (excellent) dining room for breakfast and lunch for suite holders only. Time on the islands was superb. We only did two ship excursions -- snorkeling on Hawaii at Kona and the Laua on Kauai. We were booked on the Rainbow Falls kayak excursion but cancelled when we learned the walk through the woods was slippery and difficult and full of mosquitos -- and the rainbow falls themselves were underwhelming. We rented cars on Maui and Hawaii (Hilo) and drove to sites ourselves, this was a blast. The food was excellent in Cagneys, as was the superb service (Joao is a longtime veteran, ask for him). The food was very good at the buffet and the outdoor seating for the buffet is spectacular. The food at the main dining rooms was just okay -- they have few healthy options. Drinks were expensive ($17 for a shot of Belvidere in a mixed drink?) and service fee was added on, though that does not go directly to your server, it is pooled. So if you get great service you add on to that! We thought the entertainment was pretty good, some acts better than others. The ship parties (Abba, White Party) were also quite good. Read Less

Find a Cruise

Email me when prices drop