We were pleasantly surprised by this cruise, based on previous reviews. The ship was clean and the service was very good. The food was adequate, you can usually find something to eat. Our cabin steward was excellent. The evening shows were not that great but there was always Music in the Lounge.
We only did one tour from NCL and we would NOT recommend it. It was the hike to a waterfalls ...
Cruise Period Feb 3 - Feb 10, 2024
Embarked on Sat Afternoon Feb 3.
At 5pm the Ship's Cruise Director (AKA A LO HA ANNE) announced the Ship would remain in Honolulu overnight because of a part needed for repair. In realty the seas were ugly with 15' - 20' seas. The decision to stay in port was correct. But, WHY hide behind the Maintenance excuse?
Then decision was made to ...
Where to begin. Cold and mediocre food on the buffet. Only about TWO total entertainment activities worth your time.
Because of weather, 2 out of our 3 excursions were canceled and couldn't be rescheduled because they had no back up plan. Most of the staff was rude and treated us like an after thought and not like a guest at all. Guest services argued with us that we hadn't paid for a drink ...
We were looking forward to seeing the Hawaii islands and thought a cruise would be a good way to do this; however, we were quite disappointed in the cruise for many reasons. Having been on NCL for previous cruises, we were looking forward to a great experience; unfortunately this cruise was well below the standards we had seen on previous cruises. The ship is 19 years old, so the pool area is ...
The positives:
Wonderfully friendly, nice, helpful crew. My Butler, Van, was as nice as pie- I felt like he was my son- and so funny too! My hair highlights were done and corrected by Maria, in the Salon- and she fixed my color, (which had been ruined in Athens 5 months earlier), which I thought couldn’t be done- just amazing. Unfortunately we both forgot to give me the formulas she used, so I ...
Dear Travelbird22,
Thank you for taking the time to thoughtfully review your experience aboard Serenity.
We are so pleased to hear how you thoroughly enjoyed our exceptional service,...
We were in a mid-ship Neptune Suite across from the Neptune Lounge. We are both in our mid-to-late 70’s and are 4-star Mariners with Holland American. This was our 8th HAL cruise, all of which have been in Neptune Suites. We left San Diego on January 27, 2024 for an 18-day round-trip cruise to Hawaii.
If this had been our very first cruise, I might have rated this a bit higher. But when ...
My wife and I try to take a “find the Sun” activity around February to get away from the Northwest Indiana winter. This year it was the 18 day Hawaii from San Diego back to San Diego. This was also our fourth HAL cruise in five months. With over 50 cruises under our collective belts, this one goes down toward the bottom of the list.
HAL cannot be held accountable for the weather and I do not ...
The nice thing about Pride is you see three islands - it is a floating hotel.
The bad news is the food was terrible, the staff mediocre. We had some specialty dining in Cagneys and Moderno. Those were both good, but the food on the buffet was terrible. The night they had prime three of four in our party ordered it and not one person could eat it. I've had beef jerk more tender. ...
We were very disappointed in serveral areas while on the ship.
1. The entertainment in the Hollywood theartre, with the exception of the magician and the Hawaiian opening, was not good. The comedian was very disappointing and vulgar.
2. The chairs in the Hollywood theatre were worn out and very uncomfortable. You slid off them as you were watching the performance.
3. Cost of ...
We have been on this very same cruise in the past. This time the food was awful, employees were mostly sullen, and often just plain rude.
Food was always cold, either over or under cooked, and had very little taste. The buffet and Skyline restaurant food was a disaster. East meets west had great flavor, but was served cold and with an attitude. In the buffet dining area, it appeared to be the ...