Purchased a grand suite, was downgraded to jr suite, no toiletries , no television, no chairs on balcony, broken handrail in shower, sometimes no water, toilet didn’t flush & that’s just my cabin. The pools had no water, there was no pool towels on deck, floors and pool railings were filthy,, No covid protocols whatsoever, Bathroom on pool deck (the most common area) had no water, soap or lights, ...
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