We cruised on the AmaBella to the Christmas Markets. This was my first river cruise. I have been on over 65 ocean cruises, traveled to 108 countries and all seven continents. I have been cruising since 1980 when I was 18 years old and took my first cruise. The pre-cruise portion with Ama was just ok. We were booked in a standard room at a nice hotel. The cruise portion is where it gets bad. ...
Response from SocialMediaA, Coordinator, Social Media
Dear guest, We sincerely apologize for the disappointing experience you had with us. We appreciate you taking the time to document your concerns, as it gives us a chance to address any areas...
The three of us - my husband, I and our son - took a Danube River cruise on Viking Baldur from Budapest to Passau the week before Christmas. It was cold and raining or pouring most of the days. However, despite the miserable weather, our overall experience with Viking was fairly good and I would give it 4 stars if not an extremely unpleasant event that took place the last night and a return ...
This cruise was terrible. The day we were to travel we received an email from Viking informing us that due to the fact that our cruise was late in the season some of the advertised Christmas Market excursions would not be available. In their email Viking did not provide the customer the choice of changing the date of their cruise of canceling the entire trip. They either knew this or should ...
You learn a lot about a cruising company when something doesn't go to plan, and Avalon's poor decisions have prompted us with the final verdict of "0 stars, never again". Our Christmas Market cruise was dramatically altered due to high water conditions on the Danube. Avalon was faced with the same dilemma as other cruise lines, and as you'll read, failed across the board with their ...
None of the experience with the ship, shore excursions or food can make up for having the 14 day cruise planned from Budapest to Amsterdam terminated after 7 days and then being left in an unplanned city with no assistance The Danube had been rising over the first few days and then at dinner on day 5 we were told the cruise would end 36 hours later in Passau, we were all to vacate the ship by 8 am ...
My friends and I, a group of forty-something guys, decided to give a Viking river cruise a try. We all wanted to visit the Christmas markets in Europe and though this would be a relaxing, carefree way to do so. Boy were we wrong.
I'll start with the positive. The ship was clean, bright, and well-appointed. Space was used efficiently, and our French balcony stateroom was small but comfortable. ...
We never left from Basel or saw it. No communication to passengers on change, which resulted in chaos. Skipped ports with no explanation. Due to a tanker running aground, we were forced again to be bussed to a new ship, missing the scenic area & lovely promised ports. Bus ride was pure misery . That travel ,under difficult conditions took a day.
The communication or lack of was the most ...
I’ve cruised all cruise lines and MSC has to be the worst, Currently on MSC EURIBIA, My first and last time on MSC. small cabins, not enough staff onboard. Waited 40 mins to order a drink. Cabins not being cleaned, the noise in staterooms are loud, rude unfriendly bar staff. One good thing, it’s made me really appreciate Royal Caribbean. MSC have no idea how to run a cruise, they called this a ...
This ship is very old and outdated. Poor condition, rust on bathroom wall and the balcony area. The interior was old and worn out and not very appealing as it was dark and dreary. While inside the ship during the day you felt like it was nightime. the food was just average with limited places to eat lunch or breakfast. The entertainment was just so-so and limited for a long 16 day cruise. The ...
We chose this cruise because it was a great price and we loved the ports prior to the transatlantic crossing. Here are some bullet points of our disappointment:
When I entered my stateroom there was duct tape on the vent in the shower room and the toilet room.
There was lots of rust all around the ship, including our balcony.
There were ceiling tiles falling down in one of ...