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Cruise Ratings
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1 Helpful Vote
Sail Date: August 2019
The boat is a bit older but had some really nice unique things,like in the blu dining room you could see out from every seat,the bar kept curtains open later and the ocean view cafe was spread out so flowed better. They also left salad bar ... Read More
The boat is a bit older but had some really nice unique things,like in the blu dining room you could see out from every seat,the bar kept curtains open later and the ocean view cafe was spread out so flowed better. They also left salad bar open longer which is great if you got back later in the day. The need to reconfigure the spa and Persian gardens.spa rooms were too bright the Persian garden too dark. Flip them!!I missed the fresh fruit that we got daily in aqua class. Also if you are cruising in europe pre book and pre pay for excursions to avoid added vat charge. Also Tuscan and qsine were not as good as on solstice. I loved that the pool areas were larger in both the solarium and the open one,but I hated that the canyon spa,breakfast,lunch area was dark,hidden and didn't have ice. We had an issue with a cancelled due to conditions excusion,we had to get the group together and argue to be reimbursed. Thanks to Norbert it was resolved but was alot of wasted time. Read Less
5 Helpful Votes
Sail Date: July 2019
Having booked Merella explorer 2 as our first cruise was a choice well made. The ship is an older ship nearly 25 years old and is showing its age here and there although the ship has gone through a refit in March and those additions have ... Read More
Having booked Merella explorer 2 as our first cruise was a choice well made. The ship is an older ship nearly 25 years old and is showing its age here and there although the ship has gone through a refit in March and those additions have added greatly to the experience. A negative was the lack of toilets on the main restaurant decks 5,6 and 7. That was the only negative. The staff were excellent and the food and drink packages were again value for money. The entertainment was good throughout the ship and the silent disco is something to behold. The cabin we had was on deck 9 with a balcony, it was spacious, the bathroom was well proportioned with the shower enclosure big enough for me as I'm six foot four. The pool deck area had enough sun loungers for all the guests and the bar staff ensured your drinks were topped up continually. On the whole it was a superb holiday with way more positives than negatives. Read Less
2 Helpful Votes
Sail Date: July 2019
We had been watching the last-minute deals for European cruises over the past few months, and when it transpired that none of our three young-adult offspring could join us on vacation, my husband and I made the decision to go on this 7 day ... Read More
We had been watching the last-minute deals for European cruises over the past few months, and when it transpired that none of our three young-adult offspring could join us on vacation, my husband and I made the decision to go on this 7 day Adriatic cruise out of Venice, even though it was at the peak of the insane tourist season in Europe--the deal we got was just too good to pass up! Having heard that the Celebrity Infinity is soon to be renovated and somewhat "worn", I was a bit concerned, but should not have been. The decor, carpeting, lounges and bars were inviting and well-maintained, and we found nothing to grumble about in that regard. Embarkation in Venice was seamless, allowing us to board shortly after noon, and we were greeted with glasses of prosecco in the grand foyer. Lunch was being served and we had time to orient ourselves to the ship prior to the obligatory mustering drill. Our cabin, despite having been reserved last-minute and being interior, was more than adequate: plenty of hangers, closet space, drawers, and shelving in the room and in the bathroom, though I could always used more hooks. An umbrella was provided, which turned out to be handy the first two days of the cruise, during which it rained quite a bit. Robes were provided. We never received an ice bucket in the room, but never requested one, as we had the beverage package and no need to have drinks in the room. Our cabin steward was friendly and unobtrusive and quickly realized we are late to bed, late to rise sort of folks. Having booked last-minute, we did not have a set dining time, but rather open seating: we were willing nearly every evening to sit with others and were lucky enough to meet some very lively dinner companions from Ireland, Scotland, and Britain (?no other Americans were willing to meet others at dinner?). The food was very good across the board, so we had no reason to try any of the specialty restaurants. We ate every breakfast in the Oceanview Cafe/buffet and enjoyed the omelet and waffle station. We usually returned from port days to eat a bit of something there as well, but always had dinner in the dining room. Given that we were at different tables at different times each night, it was not possible to develop any relationship with our servers, but they were all competent and friendly across the board. Nightly entertainment was good but not necessarily great: the comedian was a bit spotty, especially on his second night, the ship's dancers and singers were good and entertaining, the acrobats that appeared twice were GREAT, the musicians in the lounges were very good, and "Monananda" (a singer and guitarist couple from LA) were fantastic. They had a CD on offer one evening when out at the Mast Bar, and we felt badly that we didn't purchase one, but who carries cash around on board? Our SeaPass card was all we needed to purchase things on the ship! The fitness area was large and had plenty of machines to get a workout, but I always wish there were more FREE classes/activities rather than the for-fee ones (what about Zumba?) The locker room had 3 showers, 3 toilets, lockers, sinks, towels, and a hair dryer, but no lotion. The sauna was rarely busy but one evening it was merely tepid and not inviting. We only went on one ship's excursion as we had never been in Montenegro and didn't know what to expect. The port of Kotor was also our only tendered port and we wanted to make sure that, being on a ship's excursion, we would get back to the ship in time no matter what. Our excursion from Kotor went to Budva, on the Adriatic coast, and the only disappointing thing about the day was that, on the way back, we were brought to a "leather showroom" and had to watch models show the wares and then spent ~20minutes in the showroom being asked if we were interested in buying anything . . . NO. The ship is well laid out. The pools were a bit small for the number of passengers on the ship and the hot weather, but it was great to have the interior (covered) thallasotherapy pools to decompress some of the adults, as this was a quieter area (usually), and would be usable in inclement or cool weather as well. The Rooftop terrace was a comfy area where outdoor movies were shown and where Moananda played one night. The Constellation Lounge was the main area for music and dancing in the evening. The Rendevous Lounge was where much of the trivia was held. The Martini Bar was always hopping when we passed by. Read Less
Sail Date: July 2019
Ok, first off this was a 10 day Greek Island cruise not an 18 day one that the default this review site shows. Our first trip to Greece. Took the Windstar transfer from the airport. Navigating the Athens airport was easy. Transfer was ... Read More
Ok, first off this was a 10 day Greek Island cruise not an 18 day one that the default this review site shows. Our first trip to Greece. Took the Windstar transfer from the airport. Navigating the Athens airport was easy. Transfer was a taxi driver with a sign. It was fine. Stayed at the Windstar hotel, the St. George. Lovely hotel. Rooms are fine. Location is great and the views from the rooftop restaurant and pool are spectacular. Took the transfer to the port. Bit of nonsense about having to have your luggage out 4 hours early. Don’t worry about that. You can bring it at the last minute. The port at Athens is a bit of a hassle. Pretty large and not well organized. Windstar did their best to get us on the ship as quickly as possible. But once on board it wasn’t very well done. Long line to register (which we had never experienced before). Then you had to stand in another line to book dinner in the specialty restaurants, another line for drink packages and yet another line to get the wifi package. Went to our room and signed up for the laundry package. We find this great value for the money. Never met our cabin steward until 2 days in which seemed a bit odd. Went to the main dining room, Amphora, the first night. Not our favorite. So we set out to try and get into Candles and Stella specialty restaurants the rest of the nights. Other than one night back at Amphora for a dinner hosted by the Destination Manager we managed to accomplish that. Candles is the outdoor eating experience and is our favorite spot. The French themed restaurant Stella is also very good with the best service on the ship. There is also a few nights where they offer a Sunset Dinner at the back of the ship. Not well advertised but you should take advantage of it. Our worst dining experience was actually the BBQ. We were really looking forward to it. A favorite night on our other cruises. The BBQ started at 7. It was overcrowded. We couldn’t get a seat outside. Had to sit in a corner of the bar eating almost off our laps. Food lines were long and frustrating. This one was a bust and a major disappointment. Our first stop was Napoli. We didn’t book a shore excursion there. Nice little town. Not crowded. Easy to manage on your own. Went back to the ship in the afternoon and swam off the sports deck (you had the option to do this at 3 stops). Take advantage of this. Much better than the pool. ( Before I forget, there was a very large group onboard from Purdue University. Nice enough crowd but a group booking this large kind of pushes everyone else to the side lines as the ship tends to cater first to them. ). The next stop was Mykonos. Definite hotspot for the party crowd and quite busy. We opted for a private tour here to a farm and dinner through Get Your Guide ( you can check out our review there). Great experience away from the din of the town. Then on to Syros. Place you likely haven’t heard of. Overall we liked these unexpected, unknown stops. Where the big ships dont go are the best stops. Took a ship tour of the town and monetary which we enjoyed very much. From there to the lone stop in Turkey. We really enjoyed Turkey. Took a long tour of Ephesus and a village. Ephesus was wonderful to experience. Draw back here, and it was a theme on our ship tours, you go with a bus load. The tour is long and difficult. That is spelled out in the description. But we still ended up with a contingent of folks who couldn’t handle the terrain and the pace. It caused some tension in our group. In the future we will stay away from the ship tours and book our own where we are in smaller groups. It is law in Turkey that at the end of a tour that you have to go for a Turkish rug explanation. We did this gritting our teeth knowing we had to get through it. Big surprise. We had a great time and ended up buying two carpets! Who knew. Then to top it off, of the last night of the cruise we won another carpet drawn from everyone who had bought one. That night was a big highlight. Windstar arranged for a dinner back at the ruins of Ephesus on the Harbor road where Mark Anthony and Cleopatra walked with the backdrop of the amphitheater where Paul preached to the Ephesians. It was a spectacular night that would be near difficult to beat. It was after hours and only the people from our ship. Not something that happens often. Rhodes was next. Good stop. Then on to Crete. Great time there because we booked our own tour. Went on the Landrover off road adventure through the mountains. Picked us up at the ship and took us right back 8 hours later. Toured the highest points over goat trails and had a ball with the English expat driver nick named Gary the Goat Killer (review on Get Your Guide). Lovely lunch, including our first taste of goat. Try it. It is quite good. On to Santorini. Probably our biggest disappointment. It is so overcrowded. Other than that picture card view you know, there isn’t much there. One person in our group was the victim of a pickpocketed so if you go beware in the crowded streets. We skipped the overpriced shopping and picked a lovely restaurant in Oia overlooking the sea. Excellent meal and they werent rushing us. Last stop was in Monemvasia. Only ship in port. Did the tour of the walled city and the Olive Oil farm. That would have been a real highlight if the guide wasn’t so bad. Was looking forward to the olive oil tasting at the end but she rushed us and we didn’t get the experience we wanted. There was no reason to screw it up. Our next stop was back to the ship and we had hours before it was leaving. Then overnight and our exit in Athens. Handled fairly well but it is a bit of a circus at the port. You pretty much have to trust that in the hectic place your luggage will make it to the airport. Instructions are not real clear and you have to listen to the local tour people what to do with your luggage along the curious route to the bus. Overall we enjoyed our first taste of Greece. Windstar was pretty much as expected. We did not enjoy the experience as much on Wind Surf as we have on the smaller Wind Star but not enough to keep us away. The ship is getting an upgrade in November so lets hope it looks a bit more ship shape next time we see her. Read Less
4 Helpful Votes
Sail Date: July 2019
Our daughter was on a school trip to Italy, so we decided to meet up with her in Rome and take a family cruise to the Greek Isles. We choose Jewel of the Seas, because we like RCCL and sailed on the Radiance of the Seas previously ... Read More
Our daughter was on a school trip to Italy, so we decided to meet up with her in Rome and take a family cruise to the Greek Isles. We choose Jewel of the Seas, because we like RCCL and sailed on the Radiance of the Seas previously (Alaska). I will say that so far the Radiance Class ships are my favorite of the RCCL line (I have been on Independence of the Seas, Majesty of the Seas, and Empress of the Seas as well). The ship is beautiful. Lots to do while easy to navigate. While all the usual accolades for Royal apply (very good food, great Piano player in the Schooner Lounge, very good Production Shows, etc.), what stood out for me was two new activities that I enjoyed immensely. The first was a Mystery Puzzle game that was professionally produced to be similar to current Escape Room type games. It was not an escape room, but a team game, where each team received an envelope with many puzzles that led to solving the mystery. Like I said, it was professionally produced and really awesome. Not easy, but not extremely difficult either. Took about an hour and was loads of fun. The second was a Murder Mystery Dinner, where the production entertainment team put on a play during cocktails and hors d'oevres where two mob bosses were about to combine their territory. One gets murdered. We went into dinner in one of the speciality restaurants, where clues were given throughout the dinner. At the end, there was a drawing from those who solved it correctly, with the winner receiving a champagne basket. Again, lots of fun. The first was no additional charge, while the second had a charge associated (but did include a great dinner in the speciality restaurant, including champagne and wine). The addition of these types of activities will keep me coming back to RCCL. The only reason I did not give this cruise 5 stars was the Itinerary. The ship gets 5 stars. The Itinerary, only about 3.5. If you really want to visit the Greek Isles, then this is a great way to do it...but be prepared for a grueling itinerary. We had one day at sea, followed by 4 port days, and ending with a day at sea. In general, the Islands are beautiful, but very hot and very crowded. Long days of touring with crowds, heat, and lines...and 4 in a row was a little more than we could handle. 1. Santorini: Definitely the most picturesque...but get on an early tender. Dress very cool, wear a hat and sneakers. Be prepared to wait in a line for 1-2 hours to get the cable car up and another 1 1/2 - 2 hours to get back down at the end. Be prepared to walk on very uneven cobblestones. 2. Mykonos: Probably the easiest port and also very beautiful. Classic white buildings. Beautiful seascape vistas. Good history. Cool breezes and no lines :) 3. Athens: Our least favorite. Crowded city. Very hot. Walking up the Acropolis is the highlight (you gotta do it), but go early and be prepared for a very slippery climb up ancient slippery marble. 4. Katakolon: Too pooped to visit the sight of the ancient Olympic games...choose instead to taxi to a nice beach. Read Less
Sail Date: July 2019
Met up with friends for this cruise. We all felt standards have dropped. Undercooked and cold food in islands. Much better in 47. Less staff so cleaning in toilets was less often also running out of toilet paper . Too much of demonstrating ... Read More
Met up with friends for this cruise. We all felt standards have dropped. Undercooked and cold food in islands. Much better in 47. Less staff so cleaning in toilets was less often also running out of toilet paper . Too much of demonstrating and upselling of spa treatments. Sunbed reserving time limits not enforced. Music volume too loud in all venues. Smoking areas too small. Let smokers back on one side of deck 9 so they can join in with deck 9 entertainment. Increase tables and chairs smoking area on deck 4. Special praise goes to Alster and Rosemarie waiters from the live room. Kept everyone topped up with drinks and chat. Was impressed by bath towel size but sometimes they were stained. No need to upgrade to premium drinks package. Excursions too pricey. Aircon not working properly in both cabins. Had cruise cough when returned home. Corfu airport disabled area not big enough and not enough seats. We also had a couple of the same shows the second week. Read Less
5 Helpful Votes
Sail Date: July 2019
We found this cruise to be an excellent bargain. We were able to get a Jr. Suite in the back of the ship for UNDER 2k per person. CABINS: Rhapsody is NOT R.C.'s newest boat, and it shows. However, those criticizing the ship failed ... Read More
We found this cruise to be an excellent bargain. We were able to get a Jr. Suite in the back of the ship for UNDER 2k per person. CABINS: Rhapsody is NOT R.C.'s newest boat, and it shows. However, those criticizing the ship failed to mention the efforts made to keep it clean as a whistle. THAT showed more than its age, in my opinion. We were actually very impressed and pleased with our cabin. Yes, it was old and needs a re-vamping, but it was clean, spacious, and the beds were SO comfy. The only reason there's not five stars from me was due to the strange "warm water" we had that never wanted to get cold. Jose, our steward was warm and personable. Our balcony was HUGE! I could have cartwheeled across it!!! All six members of our party loved the balconies and we spent plenty of time out on them, too. DINING: We bought three visits to specialty restaurants. I was disappointed in the lack of explanation prior to boarding that we were given, regarding the main dining room, however. We had trouble getting into it on the last three days of the cruise. Whether or not reservations were required prior to boarding was confusing. CHOPS and GIOVANNI'S TABLE were the two specialty restaurants we dined at. I was disappointed in CHOPS. The second night we went, the crab cake was granular in texture and NOT up to the same quality as the first night of the cruise, which had been our first visit. The meat/preparation was "okay", but definitely lacked the superior service/quality of Celebrity, which we've cruised on before. EDELWEISS, the main dining room, was quite good and the shrimp cocktail shrimp were HUGE! Really enjoyed that appetizer. R.C. also makes mean apple pie! EMBARKATION: All went smoothly. We had zero complaints regarding the staff and associates with whom we made contact. That being said, I do NOT recommend cruises out of Venice. Venice is more expensive, due to its problematic location and transportation is truly an issue if you don't plan ahead. If you plan on leaving from this port, do your homework! Getting from the airport to hotels takes planning. I'm glad to have seen the city, but much prefer ports with easier access. SERVICE: I gave three stars regarding service. There were several times when I encountered crew members who seemed unfriendly or terse. Sometimes that came across in tone of voice or body language. Not good in this industry. Often service was slow in the dining rooms, including the specialty restaurants. Expect seated dinners to last a full two hours, or more. Dining service was usually attentive, however. One of the head waiters even shelled my tiger shrimp for me "a table". Nice touch! EXCURSIONS: We typically have our excursions booked prior to boarding. It really helps save time. Most of them were on buses with cramped seating and A.C. that was NOT adequate. 45-50 people would be packed into this space. In Crete, our excursion's location was 2.5 hrs. away. We should have had a MUCH more comfortable bus. The guide was excellent, however, and made the discomfort worth it. Athens was terribly crowded the day we were there. I've been before, and I love that city, but the crowds pretty much ruined the day for us. We did the City Walls tour in Dubrovnik, and I HIGHLY recommend it. However, be ready for some serious walking and exercise. You will get a workout! VALUE OVERALL: This was our first cruise on R.C. We would definitely use them again, though we still feel that Celebrity has higher quality food, better service, and fewer screaming children. :) Read Less
2 Helpful Votes
Sail Date: July 2019
Staff food cabins shows everything exceeded my expectations all the places we visited were amazing cudnt have asked for more will def do it again loved every minute the entertainment was fantastic the food was amazing the only negative ... Read More
Staff food cabins shows everything exceeded my expectations all the places we visited were amazing cudnt have asked for more will def do it again loved every minute the entertainment was fantastic the food was amazing the only negative thing I wud say is they need sort out sun lounge situation cud never get one near the pool as people filled them every morning and left the ship all day so that was a night mare ant the pool is small for size of ship the all inclusive was great no need to up grade to premium there was plenty to do on sea days like the spa was fantastic and mini golf and table tennis also great climbing wall the teenagers loved that and the escape room wat else can I say only had fantastic experience for my first ever cruise and really glad we choose tui they were great from start to finish we done 2 wks and never got dored Read Less
1 Helpful Vote
Sail Date: July 2019
We LOVE NCL, and cruise with them yearly. This is our 8th NCL cruise in 6 years, and it was fantastic. We met some wonderful people on the ship, and actually planned another NCL cruise to Japan with 4 of them! The ship was immaculate, and ... Read More
We LOVE NCL, and cruise with them yearly. This is our 8th NCL cruise in 6 years, and it was fantastic. We met some wonderful people on the ship, and actually planned another NCL cruise to Japan with 4 of them! The ship was immaculate, and the staff that we interacted with were wonderful. The issue with this particular cruise was actually the other passengers. Unfortunately there were no activities on the pool deck, and the music wasn't even all that loud. We met quite a lot of people and formed a pretty big group of smokers, and we didn't see the cruise staff until the 5th day of the cruise. When we finally pinned the assistant cruise director down, he informed us all that people were complaining about the noise and activities on the pool deck, so they cancelled them all. Isn't that simply ridiculous? In addition, there weren't many activities offered, which was disappointing. The shows were magnificent; NCL always scores big in that area. As for the food, that also left a lot to be desired. The buffet hours were much more limited on this cruise, and there were not many options. What was out there was quite bland, and lacked much flavor. Sadly they never did a Greek night, which was disappointing because it was a Greek Isles cruise. Half the buffet was closed most of the time, and the entire buffet was usually closed by 10 at night. O'Sheehan's was 24 hours, but at night they have a very limited menu. The spinach/artichoke dip was watery and flavorless, as were the nachos. The wings were great, as was the reuben and the roast beef sandwich. The food in the specialty restaurants was magnificent, as was Ginza. The excursions were a bit chaotic as well, as they had a new procedure on this ship. Everyone went to the theater as always, but they gave you a sticker there, and then once everyone showed up, they called the group to go down for the tour. People wouldn't stay out of the exits, and many people were late, which delayed everyone's excursions. The excursions were good, but the overall organization was very chaotic and stressful, especially when we believe that being early is being on time, and we had to wait up to 40 minutes for people who were late. That's just selfish and unfair. Another crazy thing that really disappointed me: YOU HAVE TO REQUEST TOWEL ANIMALS!!! What's that all about? I was so disappointed with this one. I didn't find out until day 6 that I had to request towel animals; I was told that people complain so they stopped it. Something else that was very strange: they only had one English movie channel, and they played sad, depressing movies like "Five Feet Apart," "Stay Human," and "Penguins." I know you're not there to watch TV, but really? Overall, we met some really wonderful people, and had a fabulous time. We booked another cruise with NCL to Japan, and are planning to book more, but we won't sail on the Star again. Every ship is different, and you live and learn. Read Less
7 Helpful Votes
Sail Date: July 2019
We did Greek Getaway followed by Mediterranean Gems. The destinations were all excellent and both weeks were completely different. We did 3 trips: Mykonos beach trip, Pompeii and Herculaneum and Inside Pisa. We enjoyed them all but I would ... Read More
We did Greek Getaway followed by Mediterranean Gems. The destinations were all excellent and both weeks were completely different. We did 3 trips: Mykonos beach trip, Pompeii and Herculaneum and Inside Pisa. We enjoyed them all but I would have liked a little free time in Pompeii to absorb the atmosphere. On board we usually managed to get a subbed although in the sea days we had to be up early. Bar and restaurant staff were friendly and efficient. Basic drinks package was ok we didn’t upgrade but paid extra occasionally for premium drinks, we found this cheaper than if we had upgraded. Food was all good, we ate in latitude and vista in the evenings, beach cove at lunchtime and market place for breakfast. The ship was freezing due to the air conditioning being set at too low a temperature. There weren’t enough toilets and the queue in the ladies of an evening was always long, not helped by the fact that on several occasions only one toilet was in use. The broadway shows were excellent and we liked the said and anchor of an evening. Our cabin was well looked after by Nur, it was a bit noisy at night, there were a lot of unexplained bangs. I was disappointed that the Captains dinner has been replaced by Dress to Impress as I feel that not having a special occasion to dress up for meant less people did dress up, this took some of the glamour away for me. I had to visit the Medical Centre and was very well looked after by all of the staff there, I felt confident with both their diagnosis and treatment. Overall it was an enjoyable cruise with some amazing destinations which I would like to return to. Read Less
3 Helpful Votes
Sail Date: July 2019
Don't listen to the negative reviews, complaining about the ship's age and the staff. After a week on the Celebrity Infinity, I'm convinced those reviews were left by picky and miserable people. Yes, the ship is definitely ... Read More
Don't listen to the negative reviews, complaining about the ship's age and the staff. After a week on the Celebrity Infinity, I'm convinced those reviews were left by picky and miserable people. Yes, the ship is definitely old, but it's very clean and well-maintained. And I can't even begin to tell you how incredibly the staff was. We've previously sailed with Princess (just okay) and NCL (horrible experience). My husband and I agreed that we'll look at Celebrity first, for all future cruises. We booked a Concierge Class stateroom, and never regretted it. Our embarkation time was 11:30. We arrive about 5 minutes early, and were on the ship with a glass of champagne in hand before 11:45. I still can't believe how smooth the check-in process was. We spent the next couple hours enjoying the pool bar while waiting for access to our rooms. The stateroom was outdated, but very clean. Our Concierge, Jonathan, was fantastic. He provided guidance with a couple ports, and was able to quickly re-schedule our disembarkation time to accommodate the transfer we booked outside the cruise line. The food in the main dining room was overall amazing (we each had only one meal that was not so great). The service team (waiter, assistant waiter, and sommelier) were very friendly and attentive. The buffet was always clean, and the food was much better than expected. We took part in a Wine and Food pairing, and the host, Fernando, was absolutely hilarious! I only have two complaints: 1.) The first couple days onboard, the staff really pushes dinning and beverage packages, to the point of annoyance. We had the Classic beverage package, which we found to be sufficient. I was on an Aperol Spritz-kick during this cruise, and each one only cost an additional $1.20. Upgrading to the Premium package would have cost another $10 each day, and I certainly wasn't drinking enough for it to be worth it. There are only three specialty restaurants, none of which interested us. 2.) Most of the onboard activities focus heavily on spending money. Jewel shows for discounted items, watch seminars sponsored by Tag, massage demonstrations in the spa, and (of course) art auctions. We've always enjoyed the game shows and trivia activities on previous cruises, but these all took place in a small/enclosed lounge or bar area. On other cruises (newer ships) this has taken place in the open atrium area, which the Infinity lacks. Quick recap of our ports: ---Venice: Embarked Day 1, and stayed in port overnight. We did the Celebrity Doge's Palace, Gondola Ride & Glass Showroom Demo on Day 2. Skip it. The Doge's Palace tour was definitely worth it, but it would be better booked through an outside tour company. The gondola ride and glass showroom were incredibly touristy and uninteresting. ---Split: We booked a walking tour of Diolcetian's Palace through GetYourGuide. It was about a 20 minute walk from the ship to downtown Split, which was very easy. We spent the rest of the day having lunch and walking around the town/Riva. ---Kotor: We booked a speedboat ride to Our Lady of the Rocks and Perast, through Viator. There were 3 other ships in port that same day, and it was insanely packed. We were fairly far out in the Bay, which made for a 20 minute tender ride. I would definitely recommend getting up early to sit outside on the deck or balcony, and enjoy the beautiful views as the ship pulls into the Bay of Kotor. ---Corfu: We booked a beach transfer across the island, through GetYourGuide. It was half the price of the ship's beach transfer, and took us to the exact same resort. ---Naples: If you want to do Pompeii or the Almafi Coast, book this through the cruise ship. We booked Celebrity's 10-hour Capri, Sorrento, Pompeii excursion, and were glad we did it. We were first off the ship and last ones back on. But since it was booked through the cruise line, we didn't need to worry about missing the boat. ---Rome: We booked a hotel transfer through GetYourGuide. It was about $100 for two of us, but worth it. The Celebrity transfer options were only to city-center, and were packed full of people. It was worth the extra money to be taken directly to our hotel. Our tag number was able to get off the ship 15 minutes earlier than scheduled, and the disembarkation process took all of 5 minutes. Our bags were ready for us in the terminal as soon as we got off the ship. Summary: The ship is old, but clean and well maintained. The staff is amazing. The food is delicious. The itinerary was perfect. We recommend this cruise line/ship, and we'd do it all over again! Read Less
4 Helpful Votes
Sail Date: July 2019
Last year cruised on this ship and everything was first class. However, this year I felt something was missing!! The drinks package had changed and was very expensive and if you are only an occasional drinker , well too much. The ... Read More
Last year cruised on this ship and everything was first class. However, this year I felt something was missing!! The drinks package had changed and was very expensive and if you are only an occasional drinker , well too much. The entertainment was not very good compared with last year. Shows only 1/2 an hour long. However, enjoyed the lectures on forensic science - CSI on board ship. Cannot complain about the food and service they were of a very high standard. The prices of goods in the shops were too high and the market tables at night could have had a better selection of goods. The excursion was very good to Athens and I certainly had my monies worth as the courier never stopped talking. I had already booked another cruise on this ship to Dubai in November before going on this cruise so will write after to see if anything has changed. Read Less
3 Helpful Votes
Sail Date: July 2019
11-Day Venice, Croatia, Montenegro, and Greek Islands. Fantastic itinerary! Breathtaking views on excursions and when entering & leaving ports! Heartstopping sunsets! No "at sea" days! I can't say enough good ... Read More
11-Day Venice, Croatia, Montenegro, and Greek Islands. Fantastic itinerary! Breathtaking views on excursions and when entering & leaving ports! Heartstopping sunsets! No "at sea" days! I can't say enough good things about the Norwegian Star staff. Everywhere I went, I was greeted with a warm, genuine smile, an enthusiastic welcome (and hand sanitizer), people asking how my day was, people asking if they could help me with anything. The Norwegian Star staff really made my vacation special! Norwegian staff were were there to help every step of the way. This was my first cruise, so I was relieved that clear instructions were always provided (and repeated multiple times), and important notifications (such as time zone changes and tendering procedures) were provided both on a print flyer delivered to my cabin, and in announcements over the loudspeaker. Read the daily flyers! A wide variety of activities was offered at all times of day and night. There was something for everyone! Norwegian Star offered activities and facilities for all different age groups, for solo travelers as well as couples, and for morning persons as well as night owls. Embarkation, disembarkation, and transportation (the cruise line transfers) were seamless. Having never cruised before, I was grateful that the written disembarkation instructions--which were delivered to my cabin in advance--clearly explained everything I needed to know about disembarkation, luggage, customs, and the airport transfer. My room steward reminded me when I needed to set my clock forward/back and on the night before disembarkation he reminded me that my luggage needed to be placed outside my door for pick-up by 11pm. I took eight Norwegian shore excursions. There was a wide variety of excursions offered, whether you want to exercise (hike, bike, kayak), or have a cultural experience, or a food & wine experience, or a beach day, ... There was an excursion available to satisfy any preference. The excursions I took were enjoyable and informative, and the views were spectacular! The guides were enthusiastic and full of knowledge. The only downside is that sometimes the wait times (standing in line) were extremely long (Melissani and Drogarati Cave), and sometimes the driving times were very long (Athens and Its Scenic Coast) but I didn't mind at all, because the view out the bus window was spectacular in both cases, and after hiking around the Acropolis in the sun, time on the bus to rest my feet and enjoy a beautiful coastal view before the next stop was welcome! Specialty Dining Restaurants: Le Bistro was superb! (I dined there twice!) La Cucina The service was excellent, and my appetizer (spaghetti carbonara) was outstanding, but my entree (osso buco) was disappointing because it had a thick salty overpowering brown sauce. It didn't taste at all like the osso buco that I've had in nice Italian restaurants. Cagney's was very good (but I'm from a large metropolitan city, so I've had better). Moderno was merely so-so; I wouldn't go back there unless it were complimentary. Buffet: Breakfast was good, but lunch and dinner and dessert were awful. One huge complaint I have about the buffet is that the quality and variety of fruit was poor. It was the same 4 fruits every day: apples, oranges, bananas, and melons. I don't like any of those. I was expecting berries, mangoes, papayas, kiwis, passion fruit. There were NEVER ANY BERRIES or any interesting fruits. The buffet entrees were oversalted. There were some theme days, such as German Food Day, Asian Food Day, Italian Food Day, etc. (I was disappointed that there was no Greek food, anywhere, ever, given that this was a Greek Islands cruise.) Vegetarian dishes were always available. The carving station was always good. I tried one dessert, and it was so horrible that I never tried dessert from the buffet again. It looked like flourless chocolate cake, but it tasted like a mouthful of powdered sugar with a flattened gummy bear on top. Kids would love it, adults would be well advised to stick to the soft ice cream. Buffet Salad Bar: Good quality (fresh), but lacking variety. Every day the same offerings: lettuce, carrots, tomatoes, cabbage, spicy cooked green beans, and chickpeas. I would like to see some spinach, arugula, fresh broccoli, ... some variety. One day they also had beets and black beans at the salad bar, and I was happy to see that! Aqua and Versailles (Main Dining Rooms): I ate 3 dinners in the main dining rooms. The food was okay, but never wowed me. On the other hand, I had some AMAZING appetizers and desserts in the main dining rooms: The grilled vegetables with herbed olive oil and goat cheese was brilliant! The chocolate lava cake (warm center) with ice cream and strawberry sauce was to die for! That was better than any of the desserts I had in the specialty restaurants! The server always asked whether I had any food allergies. Servers were attentive and friendly. I also noticed another gentleman (not a server) who was ubiquitous in the restaurants--I will refer to him as "The Perfectionist"--He would walk around discreetly (and quickly) picking up anything that a guest may have dropped on the floor, and he would look for and quietly correct any other imperfections in the service and/or the appearance of the restaurant. In other words, he was trying to ensure that all dining guests would have a flawless dining experience. Alcoholic Beverages: Red wine is too warm. The quality of the mixed alcoholic drinks was poor, for the most part. The Margarita and the Mai Tai that I ordered at Spice H2O -- on two different days -- tasted awful and they were so sweet that I couldn't drink them. I was expecting the Margarita to be made from fresh lime juice, not a glass full of margarita mix. Lesson learned. I had the same reaction to the Strawberry Caprihinia that I ordered at the Sugarcane Mojito Bar. It tasted like a mix that came out of a cardboard carton. I was expecting a handcrafted cocktail. One tasty drink that I had on the cruise was the lavender martini at Gatsby's. Also, some of the frozen drinks were quite tasty (but weak): Try the Buschwacker and the BBC if you like frozen drinks. Not for dieters. Entertainment: The most fun entertainment (to my surprise) were the comical movie parodies performed in the Bliss Lounge by the cruise director and his staff, after each one of which, the cruise guests had to guess which movie was being comically reenacted. It was hilarious! I nearly fell out of my chair laughing multiple times! The event was called "Movie Sketch" or something like that. I almost didn't attend, but I'm so glad I did! I also enjoyed the aerialists, the tap dancers, and the guy who balanced the 65 pounds of stacked wine glasses. "Vegas! The Show" was okay. The magician was okay. Sports & Recreation: There is a walking/jogging track on the top deck, a fitness center, shuffleboard, golf, and a variety of other activities for those who want to stay fit. Cruise Director (on the July 7-18, 2019 Cruise): Listening to this guy was some of the BEST entertainment on the Norwegian Star! He was hilarious! Seriously, the cruise would not have been the same with a different cruise director. I don't recall his name, but he's Australian. Read Less
1 Helpful Vote
Sail Date: July 2019
We chose this cruise based on the itinerary. My husband had never been to the Mediterranean and I thought a cruise would be a great introduction. We stayed in Barcelona for 4 days prior to the cruise to acclimatize. Beautiful city. ... Read More
We chose this cruise based on the itinerary. My husband had never been to the Mediterranean and I thought a cruise would be a great introduction. We stayed in Barcelona for 4 days prior to the cruise to acclimatize. Beautiful city. We were not disappointed. Embarkation was too easy. We used the app and were prioritized. Took one minute to get through to the duty free. Our bags were placed on the scanner, and since we only took hand luggage for a 12 day cruise (still overpacked), we were on our way. Grabbed two bottles of wine at Duty Free and were in the Solarium 5 minutes later bypassing all photo ops. Once we ensconced ourselves on chairs, we realized that no one checked our bags on board. No one asked about wine or anything. I took this as an opportunity and returned to the Duty Free no questions asked to purchase more wine. This was at noon. No one checked for wine/ booze until we saw tables being set up after we got to our cabin. Not sure how many times people could have returned to the Duty Free before having wine confiscated! Our cabin was the smallest cabin available on deck 4. Perfect for us, only there to sleep and shower, and literally steps from the Centrum for live entertainment daily. Did get tired of the salsa/ Latin music by about the third day, but everything else was great. Had my time dining. Used the app and booked 8:00 seating on the first day and then booked every night for the same time. Had the same server and window table for 2 nightly. Each meal was excellent as was the service. Entertainment was a little weak on the cruise for our tastes, but we volunteer at our local theatre and are spoiled by concerts and dancers there. Played trivia daily. Won several times! New for us was the option of entering our name into a raffle for a prize at the end of the cruise instead of little prizes. It worked!!! WE ACTUALLY WON THE RAFFLE! We were shocked when a basket of RCCL goodies were delivered to our cabin. Shared the wealth with our trivia teammates who were equally thrilled. Would we do it again, YES! Perhaps we would research a little more about the ship as there were times we just read on deck instead of participating. We are used to larger ships, but VISION is still high quality for the price. Read Less
5 Helpful Votes
Sail Date: July 2019
Chose this cruise as we were constricted by time and wanted to visit Athens. We had been with Marella before and researched the ship before booking so knew what to expect. Luggage was dropped off at Gatwick and didn’t see it again ... Read More
Chose this cruise as we were constricted by time and wanted to visit Athens. We had been with Marella before and researched the ship before booking so knew what to expect. Luggage was dropped off at Gatwick and didn’t see it again until it was delivered to the cabin (the reverse happened on departure). Embarkation was quick but as there were only 1200 passengers there was no Premium boarding. Our cabin was roomy and clean with better decor than Discovery which was very bland. Plenty of storage and hangers. The balcony was adequate with 2 chairs and a side table, some balconies were larger with sun beds but also had less privacy. Navigating around the ship could be a bit confusing as not all lifts went to deck 9, some stairways gave no indication of what deck you were on and some corridors were dead ends. There were more than sufficient sun beds on the decks for the number of guests. Food was excellent although, being a small ship, there was not a massive choice in the buffet. Plenty of seating in the restaurants. We didn’t do any shore excursions but most destinations were interesting, those that weren’t we went to the beach. We knew beforehand about the vibration but didn’t find it a real problem, it was felt more in some places than others. A few children onboard but not a lot of activities, guests mainly middle aged to elderly. Read Less
2 Helpful Votes
Sail Date: June 2019
All in all a great cruise, nice ship, great weather, good service and food. Ship is nicely refurbished and fairly clean. BUT: be prepared to pay extra for absolutely everything and even for nothing ($15pppd “Service fee” ... Read More
All in all a great cruise, nice ship, great weather, good service and food. Ship is nicely refurbished and fairly clean. BUT: be prepared to pay extra for absolutely everything and even for nothing ($15pppd “Service fee” whether you like it or not!). Alcohol is ludicrously expensive, whether you buy a package or not ($14 for a mojito, $45 for a double shot of whisky). They try kid you you’re getting special deals and discounts but with mark-ups in the region of 6000%, you’re being screwed regardless. And excursions are terrible, insanely expensive, generally lame, chaotic disembarkation and you get herded around like cattle. Ended up sitting in the theatre for an hour and were the very last tender to leave the ship on 2 occasions! Don’t bother, just get off and do your own thing. Also a real shame Norwegian are doing very little to reduce their plastic consumption. Cutting out plastic straws just doesn’t cut it when they’re handing out 10000 plastic cups on average per day! Read Less
1 Helpful Vote
Sail Date: June 2019
This is my 7th cruise, 4th with celebrity, 1st on the infinity. We choose this cruise based on the itinerary and we truly loved all the ports. The ship had an overnight in Venice then set sail the next day. I actually liked this ... Read More
This is my 7th cruise, 4th with celebrity, 1st on the infinity. We choose this cruise based on the itinerary and we truly loved all the ports. The ship had an overnight in Venice then set sail the next day. I actually liked this because it gave us an opportunity to explore Venice at night and have an incredible dinner in Venice. I also didn’t feel rushed. Our other ports were Split Croatia, Kotor Montenegro, Corfu Greece, and Naples Italy. My favorites were Croatia were we hired a private guide by speed boat to take us to HVAR for the day and Corfu were we hired a private sail boat to take us sailing for day. Montenegro is nice, cute little town. We stayed on the boat in Naples as we have been there before. We did have aqua class which allowed us to dine in BLU, and I feel is totally worth it. It’s a more exclusive experience and the service and food are wonderful. I especially love the breakfast. The staff on the ship are always so amazing. I had an injury on the boat and the staff went out of their way to be helpful. My only note about this ship is that it is very dated ( but we knew that coming on). My understanding though is that it is getting a complete refurbishing sometime soon so that will take care of any minor issues. As usual I just recommend people to do their research on the ports and find things you really want to do. Just getting off at the ports and walking around gets very old and boring. Take some time to think outside the box and look into even hiring private companies. Lastly, make sure you make your speciality restaurant reservations well in advance. They are very good and worth the money but they always book up. I can’t tell you how many times I have heard passengers complaining on day one that all the speciality restaurants were booked up because the didn’t know to reserve in advance. You can also now make spa reservations in advance so consider that for a day at sea. Just remember you are on vacation, try not to nick pick at every little detail. Just enjoy the cruise, drinks and food. Read Less
2 Helpful Votes
Sail Date: June 2019
We spent 4 days in Rome before the cruise- beautiful city easy to explore. Booked a shuttle to the port which is about a 45 minute drive from downtown Rome. Dropped us right at the tent for luggage drop off and the line for Royal Caribbean ... Read More
We spent 4 days in Rome before the cruise- beautiful city easy to explore. Booked a shuttle to the port which is about a 45 minute drive from downtown Rome. Dropped us right at the tent for luggage drop off and the line for Royal Caribbean embarkation. Quick and easy-we arrived about 11:30 and were at the pool by noon!! Make sure you either pack or wear your bathing suit in a carry on bag because you won’t get your luggage until later. We would lay by the main pool and pop into the solarium pool to cool off. Jewel of the Seas is a smaller ship and has a ton of space to spread out never felt crowded except on sea days around the pool which is expected. The ports are amazing! The boat is small enough to get to know people and the staff. The ship could use a few more activities during sea days and at night. Overall, it was a beautiful trip and we had an awesome time sailing past Italy and Greece. Go for a balcony the views are amazing! Read Less
1 Helpful Vote
Sail Date: June 2019
Always wanted to sail the Mediterranean! First ever cruise and included my kids. Really enjoyed the Musica. She is beautiful and versatile all restaurants are amazing. I will definitely want to sail again. Buffet area needs more control ... Read More
Always wanted to sail the Mediterranean! First ever cruise and included my kids. Really enjoyed the Musica. She is beautiful and versatile all restaurants are amazing. I will definitely want to sail again. Buffet area needs more control as guests hold up tables as well as deck chairs. Great time and a wonderful experience. Will definately do it again. Loved the cruise life and excursions and City visits Did not get the opportunity to use the jacuzzis as again guests are not controlled and usage should be timed. Maybe a displayed timer? Anil our cleaning person was awesome and very helpful. Could not afford the cocktails to our desire as the Rand is much weaker than the euro so costs were too much. But I am really looking forward to another cruise. Maybe the Caribbean will suite us next. My wife and kids was so amazed with my gift to them. Loved it Read Less
3 Helpful Votes
Sail Date: June 2019
I think the captain said it best - he likes this class of ships best - the ship has the same propulsion as the largest ships with a smaller ship size. Thus making it the Maserati of the Sea. In February we took a larger ship and the ... Read More
I think the captain said it best - he likes this class of ships best - the ship has the same propulsion as the largest ships with a smaller ship size. Thus making it the Maserati of the Sea. In February we took a larger ship and the lines for food and challenge of finding pool seating made for a bad experience. There were still the typical chair saving people on board which never works out well but overall we found the ship experience a good one. We have been loyal Royal Caribbean travelers for some time now - about 6 cruises under our belts but I have to say this time we did experience some things which I think is a indicator of Royals future. I have noticed more and more retail shopping on board - buy purses, watches, paintings and constant sales pitches for fine dining even future cruises. However I find it interesting that when you try to talk to them about buying future travel excursions or upgrades on the next cruise they won't talk to you! Usually My Time Dining has worked out well for us. This time not so good. I think they sat us in the regular dining room because as we sat and ate our dessert the waiters were swarming all around us trying to swap out the dining room for the next seating. We felt very rushed and responsible for them not being able to complete their swap. It wasn't what we have experienced in the past. The next night they moved us to a better location, still on the same deck. The waiter assured us there would be no rush, he did a nice job of handling our requests and was very friendly. He asked us if we wanted to come back there and brought over the grumpy head waiter who said he would have to check. Never saw that waiter nor table ever again. In fact they too were having to turn over the dining room so we still felt rushed but the waiter stood with us and assured us we were ok. On our fourth night (we skipped the third due to these issues) we got a table on the My Time Dining floor and it was better but it should not of taken four days to do this. In Santonini they tendered us to shore. What a cluster! This was probably one of the most unorganized things I have seen on a Royal ship. Imagine the lines you see at the airport when waiting to board the plane. Same here. People very confused, people all jamming into small ship hallways to "be the first one off" - even though they had given out tender assignments at 7am that morning. The staff seems very confused and frustrated with the whole process. I just find the ignorance of people to each other irritating. People all thinking they should go first are clogging up the entrance area - no one paying attention to the rules being said via loudspeaker and just an overall rush. Thank God this wasn't some kind of emergency - I could see people just running each other over to be first. Royal needed security to get into these hallways and limit those near the steps to those who had tickets to be in the area. We had boarding tickets for tender 3 and watched these women with tickets for tender 18 trying to get their way in. There is just no way they should of even been in the area. The return to the ship from Santorini was just as complicated. The safest way down the cliff was the gondolas. There was a line throughout the town just waiting to get down. As the minutes clicked off until the ship left, the line never seemed to get shorter. The ONLY saving grace to this whole process was that an officer from the ship was sent up there to yell out to people "don't worry we are not going to leave you". Just a very poor start to our week tour and something we had in our heads each time we got ready to leave the ship on the next days tour. Overall I felt the smaller ship was much less crowded. We had nice seating for breakfast and lunch. I got into it with one woman about her saving multiple seats for her friends, even while she sat and looked at a sign which said no seat reserving. The ignorance is just rampant on cruise ships as everyone feels they are immune to the rules and respect for other passengers. That only seems to increase as you add more and more people to a ship. We now will look for smaller cruise lines where there isn't as much of this type of attitude and hopefully enjoy other passengers along the way. We like Royal but I really am seeing a change in their approach to cruising - it's all about making more money vs. the Royality of being a cruise passenger. Read Less
2 Helpful Votes
Sail Date: June 2019
My daughter (35 y.o.), my granddaughter (13 y.o.) and I (66 y.o.) took a cruise to the Greek Islands; we started and ended the cruise in the port outside of Rome (July 16 -23, 2019). We shared a Junior Suite, #1584, on deck 10. Our ... Read More
My daughter (35 y.o.), my granddaughter (13 y.o.) and I (66 y.o.) took a cruise to the Greek Islands; we started and ended the cruise in the port outside of Rome (July 16 -23, 2019). We shared a Junior Suite, #1584, on deck 10. Our stateroom was clean and nicely appointed, had been updated. The whole ship was clean and must have been updated recently. The cabin attendant split the bed into twin beds. The couch pulled out into a bed which became basically a mattress on the floor for my granddaughter. The attendant never took up the mattress (to make a couch again) the whole trip...but he probably would have if I had requested it. The only odd thing about the cabin was daily/nightly noises overhead which varied in intensity and sounded anywhere in the range of a herd of kittens running to a plane landing! The buffet (deck 11) was above us, but still the noises were annoying. There was plenty of storage in the cabin for three females for 7 days. Dining was great; no complaints. We usually ate in the deck 5 Dining room. EXCURSIONS: My daughter and granddaughter enjoyed the Perivolos Beach on Santorini. I chose to avoid more sun, but was very disappointed with the excursion to Pyrgos Village with Mezes and Wine Tour. The guide was distant, there was no "tour" of the winery, and the mezes were very meager...avoid this excursion! And "Ulysses" from Royal Caribbean who was in charge of shopping was definitely working for the more expensive jewelry shops at each port. We discovered more moderately priced items at shops at each port. And be aware that if one gets their time to "Explore Athens and Ancient Acropolis" to the afternoon that it is very HOT and there is no time to shop in Athens (Piraeus). All things considered, I would recommend Jewel of the Seas as a very good ship. The itinerary to the Greek Islands however is somewhat lacking in excitement. Read Less
10 Helpful Votes
Sail Date: June 2019
My Wife & I did a 7 night cruise through Croatia & the Greek Islands. The excursions were a good option if you want to see and know the history, some were brief visits , but you will know that when you see the intinery that you ... Read More
My Wife & I did a 7 night cruise through Croatia & the Greek Islands. The excursions were a good option if you want to see and know the history, some were brief visits , but you will know that when you see the intinery that you have booked for the particular Cruise. The entertainment and shows are amazing top[ notch. Staff were helpful and obliging . If you want top class meals they are in the restaurant, you will have a set time sitting for your room, we did not have the same menu at all, it was different night for dinner. If you want to eat in the buffet, the food a similar, but for the moaning people out there, look at you options, the food was 5 star in the restaurants, and some of the buffet lunched in the restaurants was the same. Boarding and disembarking was a breeze. The only moan for me is the bar service is slow. Read Less
3 Helpful Votes
Sail Date: June 2019
When we decided we wanted to cruise the Med, the itinerary and price point were very important to us. We have cruised several times before on DCL and Celebrity, however, we wanted to save the money for excursions and extra time in Italy. ... Read More
When we decided we wanted to cruise the Med, the itinerary and price point were very important to us. We have cruised several times before on DCL and Celebrity, however, we wanted to save the money for excursions and extra time in Italy. We chose the 7 night Croatia and Greece cruise to celebrate high school graduations and birthdays. We cruised as a party of 15. Prior to embarkation, we spent 4 days exploring Florence and 1 night in Venice. Loved both of the cities. We arrived at the port around 11:30 am via water taxi and check in was easy. Soon after, we were on deck 4 with our embarkation drinks. We were able to secure our specialty dining reservations for the cruise (we purchased the 3-night dinner package but ended up going the 4th night since the dining room food was not very good) which was handled quickly for our large party. By 1:00, staterooms were ready. We met our cabin attendant, Marilyn, who was exceptional. We always like to give a tip to our attendants on day 1 to show our appreciation to their hard work- they are truly like ninjas- coming into the room, cleaning, and leaving before we get back from a meal. We asked for ice daily and she freshened it twice a day. Dining: The main dining room food was not very good. Sometimes it came out cold, the quality was just OK, and drinks took a very long time to come. We only ate at the main dining room twice for dinner and twice for breakfast. Entertainment and Activities: We loved trivia in Schooners Lounge! So much fun and the bartenders and servers there were fantastic. On sea days, we would have liked to have more activities for the kids and adults. We did participate in wine tasting, which was just OK. On this ship, the rock wall and a tiny arcade was the only thing our 13 yr. old kids enjoyed. The shows were nothing spectacular- reminded me of Las Vegas lounge entertainment. The only show we enjoyed was a "magician- comedian". The ports were great! We really loved seeing this part of the world and took advantage of our excursions. Overall, we had a great time. There were some disappointments along the way, (main dining room, older ship, lack of activities on a sea day) but nothing that would keep us from cruising RCCL again. Read Less
4 Helpful Votes
Sail Date: June 2019
This was our first cruise with Azamara. A short, three day cruise followed with a post cruise package on the Orient Express. (I have not been able to positively verify, but believe this is the first season for a collaboration between the ... Read More
This was our first cruise with Azamara. A short, three day cruise followed with a post cruise package on the Orient Express. (I have not been able to positively verify, but believe this is the first season for a collaboration between the two. It was also the very first of these limited offerings) We arrived in Venice the day before and spent the night at the Hotel Antichi Figure. This is a lovely little gem situated on the Grand Canal directly across from St Lucia train station. We cannot say enough good things about this small hotel, from communications prior to our arrival to the lovely alfresco breakfast looking out at the activity on the canal. Embarkation was among the fastest and most efficient we have experienced. Heading up to the pool deck while we waited for the "all clear" for staterooms, we opted to lunch at the Patio where we found a wide assortment of cooked to order items are available daily. In addition to some of the best burgers we have had at sea, they also offer beef, lamb and chicken brochettes, in addition to a salad bar and other options. Other dining venues include the specialty restaurants (which we chose not to try this cruise) and the Windows Cafe, the buffet, which we only visited once. While understandably smaller than the buffets on other larger ships, do not let the size discourage you! The variety changes daily and they generally have a theme for dinner. The main dining room is quite nice, and the staff very attentive. Two specials of the day are offered at dinner, however we were not as impressed with with these. Overall we felt the menu was comparable with other lines we have traveled, and nothing to get excited over. Perhaps the specialty restaurants are where Azamara shines?The included wines (one red and one white) were nothing special but quite drinkable. Likewise, the included bar menu selections were quite restrictive. Surprisingly, even with the short itinerary, we were fortunate enough to experience a White Night Party on our second night. The buffet was amazing and the entertainment just the right mix to please everyone. Our Cruise Director, Tony Markey, was amazing and talented. First time to have a cruise director who was also an entertainer! Before we knew it we had returned to Venice. Disembarkation was smooth and efficient as well as our transfer to the Grand Monaco Hotel for two nights before our trip on the Orient Express. Having the extra day and a half was perfect to get in sights we had missed out on before. Transfer to the Orient Express was also efficiently handled and we were aboard the famous train in less than an hour. I will just say that the train itself lives up to its reputation for style and service. The amenities provided are first class. There was an abundance of food, but I will say that the quality was not quite what we were expecting (a large portion is obviously pre prepared and finished aboard the train). The scenery and ambiance were sensational. Bottom line while this was a short cruise, Azamara did not "wow" us as we had hoped. We were grateful for the opportunity to experience the Orient Express, but would not consider it something you would do more than once. Read Less
6 Helpful Votes
Sail Date: June 2019
I am writing this review although our cruise did not go as planned. It has been widely reported in the papers about the MSC Opera accident in Venice. An extremely unfortunate event due to a mechanical failure. That being said, I would like ... Read More
I am writing this review although our cruise did not go as planned. It has been widely reported in the papers about the MSC Opera accident in Venice. An extremely unfortunate event due to a mechanical failure. That being said, I would like to commend MSC and it’s Opera staff for working so hard to assist the passengers and create a positive atmosphere. Laura at reception was instrumental in getting us tickets home with a lovely demeanor despite the vitriol of countless cruisers. The housekeeper, Jane, for 10141 was friendly, helpful and went out of her way to make things pleasant. All the staff extended themselves to make everything as comfortable as possible. Kudos to MSc for covering an cost of and making arrangements if one wished to leave early, as well as reimbursing full cost of cruise for all passengers whether they decided to stay on board or not. Also, free Wi-Fi, drinks,, transport to Venice San Marco throughout the day and night. This shows that it knows how to respond d with excellent customer service. The ship, while older, is immaculate and well run. I will cruise with MSC again, despite the accident. Read Less

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