Holland America Cruise Did Not Impress Much. We just returned from a 12-day Mediterranean cruise on the Holland America MS Oosterdam from Sep 2 - 14, 2023. We boarded the ship in Trieste, Italy. We were immediately dissatisfied by the lack of HA greeter staff present on the cruise dock in Italy during embarkation; and during port calls to guide you to/from the ship. This is not true on Princess ...
I don’t know what ship the last man reported but my experience on Crystal Symphony was terrible( may be he was a travel agent and had a subsidised journey
Anyway to keep it short and sweet the ship is not fit for purpose yet.. it has had a refurbishment of cabins but it is an old ship that vibrates terribly.. I will just list the problems I had for the 8 day cruise
My cabin vibrated even ...
Dear Valued Guest,
Thank you for your honest feedback regarding your time aboard Crystal Symphony.
We sincerely apologize that your recent cruise did not meet your expectations. We are...
We chose this ship and cruise line because we cruised 4 years ago on this ship and really enjoyed it. This time, however, was a completely different experience. We had been delayed getting to Venice to meet the ship because of Air Traffic Control glitch that had affected the UK but we had booked through NCL so they got us alternative flights the next day to meet the ship in Dubrovnik. We were ...
My wife and I decided to try a cruise after a 14 year gap. We wanted a ship that was newer with all the elegance one would expect. But that was not the case. Gone are all the special Star cases and chandeliers that were common on ships we sailed. Replaced with practical decor. Mediocre at best. And our major concern were the number of passengers, 3200, which we should of listened to reason. With ...
We have cruised with P&O, RC Symphony of the Seas, Virgin Scarlet lady, Morella, and by far this was the worst ship we have ever been on, this ship is well past its sell by date, falling apart, outdated.
Entertainment was the worst I have ever seen, butlins is much better, people walking out 10 mins into shows, what really annoys me is that this was the 2nd most expensive cruise we have been ...
Currently on the Virgin Celebration cruise - Greek Island Glow. This is my 2nd time with VV and definitely will NOT be returning.
Experience is definitely inconsistent between ships/itineraries. My first time was excellent but this one was horrible.
Embarkation was a mess and super unorganized and uncomfortable
Shows were terrible or uninteresting (charmers lounge, tape face) and hard to ...
The ship was very nice and the staff on board were fantastic. The pool was much too small for the number of people on the ship. The restaurants were all very good. Without the issue I am going to address I would have given a rating of 4.5 out of 5. My major complaint and what puts a very bad taste in my mouth for this cruise line is the customer service after the cruise. I paid $250.00 U.S. (I am ...
The ship is nice and room was lovely, however we had problems with the shower, every time we used the shower the bathroom flooded which apart from being a hazard it was an inconvenience. The ship was full and there were queues everywhere especially at the buffet, pools were always crowded, most of the staff were not helpful maybe because of the overload of work due to many people being on board. ...
I was expecting a relaxing cruise. I just love the fact you do not need to plan anything. In this cruise planning was the difference between getting caught up on busy main road or a chicken farm.
The buffet service staff were horrible, probably cause of the constant chaos.
>Opening times not respected
>Queues were like 20 minutes long.
>Serving time once you get to the counters was ...
We have cruised about 5 times before and enjoyed it a lot. We picked this cruise because of the itinerary which was great. Everything else was terrible, ship is old, tired and a horrible design, unless you want to go to the casino. The food was ok, the entertainment was almost none existent. The game shows we did attend were extremely old fashioned and sexist. The tendering was so unbelievable ...