First time in a Millennium class ship, not overtly impressed. Needed a refurb and the layout of some areas like the buffet, elevators, main parlor were small and odd. I'll definitely make sure I'm on a solstice or edge class ... Read More
First time in a Millennium class ship, not overtly impressed. Needed a refurb and the layout of some areas like the buffet, elevators, main parlor were small and odd. I'll definitely make sure I'm on a solstice or edge class next. I enjoyed Blue as we usually do concierge class. The wine selection by the glass even for premium is seriously lacking...the wines were poor and cheap. I missed Murano. I also found the constant upsell annoying and constant. I found the guest services staff a bit rude at times. I enjoyed the change in aqua class but I'm not sure it's worth the extra money, but it was nice to try. I really enjoyed the staff at Blu and the itinerary was good with only one sea day. I would recommend the cruise maybe just not the ship itself. We didn't do any celebrity cruises excursions but booked many good ones on our own. Read Less
Just returned from a first cruise on Constellation . Was a bit worried as some of the reviews mentioned wear and tear and dated ship. Worry not! The ship looks great, immaculately clean, a lovely stateroom, (maybe not the most modern of ... Read More
Just returned from a first cruise on Constellation . Was a bit worried as some of the reviews mentioned wear and tear and dated ship. Worry not! The ship looks great, immaculately clean, a lovely stateroom, (maybe not the most modern of colours) and beautiful communal areas.
But what made this trip so good were the staff, right through from the stateroom attendant to the restaurant and the entertainment team, everyone was welcoming and attentive. Somehow they managed to combine friendliness, fun and fantastic service.
Food was excellent wherever we ate, entertainment was varied and fun. Live music in bars was relaxing and not too loud. We had Free Dining and were prepared to share a table. As such, whatever time we arrived for our evening meal, we were seated immefiately.
We did afternoon quizzes, fun but testing, watched football on the top deck big screen, went to the theatre each evening. The Cruise Director is a sheer delight and his sense of fun is infectious.
We travelled around the Adriatic from Venice to Rome and the ports varied from the beautiful Dubrovnik to the vibrant Naples, quaint Kotor, stunning Valetta and chaotic Catania. For us the variation added interest and charm.
The only thing I would pull Celebrity up on was embarkation, which was somewhat chaotic, although, that could have been due to Venice port authorities. Disembarkation was excellent. Read Less
Best prices ever, food was on point ,the neatness of the cabins,dining setup was classy, Oooh the excursions were great. I really, really enjoyed this cruise I will never forget the extra service from the medical staff to the security ... Read More
Best prices ever, food was on point ,the neatness of the cabins,dining setup was classy, Oooh the excursions were great. I really, really enjoyed this cruise I will never forget the extra service from the medical staff to the security .The staff was amazing always go an extra mile. Was happy to see South Africans working on board.. meeting new friends . Will do this again with my crew this year December. MSC keep it up... yhoo I was so scared because of previous reviews people saying bad things about MSC, I almost cancelled the trip yerrr...what I've learn is that you will never satisfy everybody just stick to your thing and do what you you know is best. This was my first time cruising trip. Now looking forward cruising from Rome and Naples as well as the Amalfi coast around December . Safety was the priority with MSC. Well done Read Less
The good, the bad and the ugly...
This was our 3rd cruise with Marella. I almost cancelled going on the Dream due to the reviews I read, but had a great time. We were on the maiden voyage of the Explorer last year and there were the ... Read More
The good, the bad and the ugly...
This was our 3rd cruise with Marella. I almost cancelled going on the Dream due to the reviews I read, but had a great time. We were on the maiden voyage of the Explorer last year and there were the inevitable teething problems but the junior suite with large balcony was worth the money despite the terrible service and food. This time we opted for the family suite on Discovery and it was everything I hoped it would be. A twin bed room, a shower room (shower curtain is the only criticism) a sitting room with 2 chairs and a sofa, a double bedroom, a bathroom with tub and shower (again dreaded shower curtain!) and what would have been a decent size balcony but 2 sunloungers cramped the table and 2 chairs. Perhaps a table and 4 chairs would have made more sense? Bambang the steward and the rest of the cleaners/housekeeping were tireless, always cheerful and polite and the suite was always immaculate.
No problems at Corfu Airport getting the cases and the transfer went smoothly. It was a bit of a hike to the boat from the port terminal for those who are disabled though.
On arrival I had pre-ordered champagne and strawberries as a birthday surprise for my husband which were not in the cabin. Julia at reception apologised and reordered them for the day we were in Venice, but the surprise was ruined. Also noticed I paid an extra £4.00 than the price listed but hey ho.
Food in the Islands were reminiscent of school dinners and had a "canteen" feel to it. That said, the food was hot as were the plates and the stewards were efficient in clearing plates and detritus quickly. Often in the children's section, the burgers and hot dog sausage were raw or undercooked. Wouldn't allow the child to eat chicken all week as it was pink as well.
The 47 restaurant... an hour wait with a pager. Fast service once seated but food wasn't even body temperature. Portion size was laughable. Wouldn't fill a child. Was ill after eating there and wouldn't go back again.
Snack shack food was tasty but the queues were hectic often. Felt sorry for the servers, they did their best.
Smoking sections were a joke. The non-smokers kept taking the chairs. If it had been the other way round something would have been done! They had the whole of the ship and the poor smokers only had a half dozen tables! Only smoking section was deck 10 and deck 4 on the port side (left). It kept being moved to starboard now and again (for maintenance?) Also have a critique of some smokers who insisted in putting rubbish in the ashtrays instead of the bins provided. I saw two on two separate occasions on fire! No sense or just laziness who can tell.
Bar staff did an amazing job even though they could have done with 4 hands at times. Absolutely slammed but still had a smile, apart from one guy on deck 9 serving at the bar outside the islands. He looked like someone had stolen his last bun. Bad day?
Husband enjoyed the comedian and went to the show twice.
Kids club staff were absolutely amazing. No other words to describe them. They went above and beyond and were fantastic.
Spa staff were lovely and actually were able to make me look presentable! Husband didn't know me! Great experience I highly recommend them.
The ports were great and I really am glad we chose this itinerary. Wish we'd been able to stay longer in Venice and Montenegro instead of leaving early evening. Didn't seem to be enough hours in the day to visit those 2 in particular.
Cases left out the night before disembarkation and everything went smoothly. Corfu Airport is about the same size as my living room. Something really needs to be done instead of vast queues of people outside worried about making their flight. Perhaps Tui should consider leaving this airport in favour of one capable of taking the capacity? It's a sour taste in the mouth after having a holiday.
Basically our family enjoyed the cruise despite my grumblings above. It cost us just over £7000.00 for 3 adults and one child. Hardly what I'd call a "budget" cruise but the all-inclusive is a great idea. We will try again (forever optimistic!) , possibly next year, but if things haven't improved even slightly we'll go back to Royal Caribbean or NCL. Couldn't face the same problems with food and airport again. Read Less
I wanted to go to the Greek Islands, specifically Santorini and Rhodes, I did a 18 day cruise on RC Radiance of the Seas the year before and although it was old, the food and entertainment were good. On Jewel of the Seas, there were no ... Read More
I wanted to go to the Greek Islands, specifically Santorini and Rhodes, I did a 18 day cruise on RC Radiance of the Seas the year before and although it was old, the food and entertainment were good. On Jewel of the Seas, there were no dance lessons, the food was way below standard for a cruise ship and the staff and cabins left a lot to be desired. Even the Americans on board were complaining about the food and staff. The cover band was amazing though, really enjoyed the main band in the Atrium, a couple of the shows were also very entertaining.
The fruit was all very poor quality and not even ripe, the desserts at the buffet were just mainly baked cakes, that everyone had to cut themselves and left them looking very unappetising, they were crumbled all over the plate. The cakes seemed to be the same most nights, no cheesecake or other alternatives.
The service in the dining room was so slow that we opted to go to the buffet most nights, this is a first for me as I always enjoy dining in the Dining Rooms. This is the first time in my many cruises that I have not tipped the waiter and his attendant. I did speak to a couple of the officers, but they seemed less than interested in anything I had to say.
If you want to do a cruise anywhere, I would suggest you give the Jewel of the Seas a wide Berth.2 weeks earlier, I did a MSC Cruise on the Bellissima for half the price and thoroughly enjoyed it. Looking forward to going back on the Bellissima in the near future. Read Less
We wanted to see Mykonos, Athens and Santorini and have cruised with Celebrity on a number of occasions. Overall it was a decent itinerary with 8 x ports and 4 x days at sea. Good staff and some really good U K based performing acts in ... Read More
We wanted to see Mykonos, Athens and Santorini and have cruised with Celebrity on a number of occasions. Overall it was a decent itinerary with 8 x ports and 4 x days at sea. Good staff and some really good U K based performing acts in the theatre. Food overall was good but the main dining room menu is getting a bit stale and as such we ate in self service restaurant on a few occasions which was a nice change. We found it disappointing that we could not even try a Martini, using our drinks package, you needed premium, in the Martini Bar. In general the wines that we tried at night did not match the quality from previous Celebrity cruises. We booked three shore excursions through Celebrity and two through Cruising excursions, which on the whole were far better value than Celebrity. Although the ship was okay it is definitely looking very tired and in urgent need of a refit. We also enjoyed coffee at Al Bachio and the occasional confectionary on a daily basis. It was also nice to be sitting somewhere and one of the onboard entertainers would set up and start playing. Read Less
Our cruise aboard Celebrity Infinity was fabulous. We began with a stay at the Hilton Diagonal Mar in Barcelona. The hotel was flawless and has an incredible pool/beach club and the view from our room was breathtaking. Barcelona is such a ... Read More
Our cruise aboard Celebrity Infinity was fabulous. We began with a stay at the Hilton Diagonal Mar in Barcelona. The hotel was flawless and has an incredible pool/beach club and the view from our room was breathtaking. Barcelona is such a nice city to walk.
The embarkation process was easy and uncrowded. We boarded around noon and our stateroom was available around 1:00. Enough time to wander the ship a little bit....
I was a little apprehensive of what the ship's condition would be based on reading some reviews on this site prior to leaving on our trip. There were a number of reviews that described the ship as tired. We found the ship to be very clean in all areas. It is scheduled for dry dock and a major renovation in November 2020. The stateroom was in good condition. All of the furniture and fixtures were clean and in good repair. The public areas appear to have been renovated in recent years and the public area furnishings and décor was up to date and in great condition.
The stateroom did lack some things that I assume will be addressed in the November 2020 renovation. in this day and age where everyone travels with a phone and iPad (or laptop) there were not enough power outlets available. We brought a 10 unit charger station and were able to overcome this challenge. There also was NO power outlet in the bathroom.
There were three of us in the cabin including our 11-year old son. We were in an Oceanview cabin with a pull out sofa bed for our son. I would not recommend this configuration as it minimized the space when the bed was pilled out. An overhead berth would have been more accommodating.
I was pleasantly surprised that every single crew member was friendly and demonstrated excellent hospitality. Without exception! There were plenty of activities to participate in and entertainment to enjoy. The "Fun Factory" for our son was well run and had everything to occupy and entertain an 11-year old.
The ports on our itinerary were nice and varied with an emphasis on Greece. Read Less
We chose this cruise as a family vacation, with daughters and their families. The days in ports were very good and only 2 days at sea, fit our agenda perfectly. We like sightseeing and are not beach folks. Dining options met all our needs. ... Read More
We chose this cruise as a family vacation, with daughters and their families. The days in ports were very good and only 2 days at sea, fit our agenda perfectly. We like sightseeing and are not beach folks. Dining options met all our needs. Entertainment and activities on sea days were plentiful. All the crew members were “at our service” and were happy. The session with the ships captain was very nice and telling about why the crew was very happy. The Schooner bar was a comfortable place to meet before dinner. The Diamond Club is a nice place away from the crowds with a good view of the ship and surrounding areas when in ports. The Vortex could have been open more hours, even if just serving light refreshments. It’s a nice but unused space during the day. The movies on deck were great, as were the poolside activities.
We would definitely go again! Read Less
My wife and I took this cruise as our delayed honeymoon trip. I had never cruised before but my wife had been on a few with Royal Caribbean. Azamara was recommended to us by our travel agent as we wanted to see multiple cities in Italy ... Read More
My wife and I took this cruise as our delayed honeymoon trip. I had never cruised before but my wife had been on a few with Royal Caribbean. Azamara was recommended to us by our travel agent as we wanted to see multiple cities in Italy without having to constantly carry around our luggage but were wary of the bigger ships. The best thing about Azamara is that they stay in ports late, in multiple ports we saw other ships docked/tendered leave hours before we did. To me, this was the best benefit as our goal for the trip was to experience the culture and cities we were visiting rather than just sit on a cruise ship for 11 days. My review may be a little naive since I do not cruise often but I felt the trip deserved some feedback.
We stayed in Rome a few days before the ship took off and it was well worth it to see the eternal city. Once we got to the port for embarkation we were immediately pointed in the right direction and the staff took away our bags and led us onto the ship - no delays at all. We were greeted with a drink and told that our room was ready and lunch was being served in the Windows Cafe.
We opted for the Club Continent Suite as it was not much more than a regular veranda and the added benefits (butler, included specialty dining, etc.) seemed worth it. The room was fantastic and was actually larger than our hotel room we had in Rome. The bed was comfortable with a nice size veranda and bathroom. The only knock on the room is I am rather tall (over 6 feet) and the shower was too short for me to fit in comfortably, I also felt the TV did not have many choices and the wifi was extremely slow.
The food was good to very good and we never went hungry. We went to Aqualina twice and found that to be the best dining experience from the food to the service. The food & beverage manager, Mustafa, was very friendly and actually helped us get our second booking in Aqualina because the night we wanted to go was full. We mostly ate breakfast in the room or in the Windows Cafe where the buffet was great for breakfast. At times I felt the options and quality was lacking in the Windows Cafe for dinner but it is a buffet and the casual dining space for the ship so no real complaints there. The timing that the restaurants are open can be annoying as in the middle of the day you may have limited options. We typically only ate breakfast and sometimes dinner on the ship as we tried to eat in the ports we were in. We are not big drinkers so we did not upgrade the drinking package and felt the complimentary drinks were adequate but not great. The complimentary wines were actually very good. My wife is vegetarian and while they have a separate menu you need to order the meals in advance which wasn't a huge deal but can be annoying when you don't want to plan that far ahead.
There was not much entertainment on the ship but that didn't bother us as we are on the younger side for the cruise and tended to explore around the ports or keep to ourselves. We did find ourselves playing darts/ping pong almost every night on deck 10!
The service on the ship was fantastic, the staff was all friendly and helpful and our butler was great.
The only real negative I have is the excursions. We booked five through the ship and felt only two of them were worth it. Maybe it was the ones that we booked but they were typically walking tours that were rushed and not that interesting and the ship charged us over $100 for each person. We found most the time we dreading the tours and couldn't wait for them to finish so we could explore on our own.
I plan on booking another cruise on Azamara as I felt the service and value was great and the late port stays were a huge bonus. The ship feels more like a boutique hotel that travels which is great for what we wanted. The only thing I would do differently is avoid the ships excursions and book tours on my own or just explore. Read Less
Ship was clean. Pools were fine. Hot tubs were almost always full with a life guard enforcing a time limit and line policy for hot tubs. We upgraded to the fantastica service because we wanted free room service. After we got on board, we ... Read More
Ship was clean. Pools were fine. Hot tubs were almost always full with a life guard enforcing a time limit and line policy for hot tubs. We upgraded to the fantastica service because we wanted free room service. After we got on board, we found out that is not how it works. Normally, they charge for both food and service as separate line items on your bill. If you pay the up front cost, they don't charge for service but they still charge for food. The one upside of upgrading to fantastica service is that they normally charge 2 euro per liter of water in the restaurants. With the upgraded service at least you get free water. All in all, we felt like we were getting nickle and dimed at every turn.
We were also frustrated with the culture of line cutting on board. It didn't matter what line we were in, we were constantly frustrated with people pushing ahead of us to get in front of us. We've only been on US ships in the past so perhaps this is common in European (Italian) culture. For us American's, it was maddening. I'm not saying American's never cut but this ship was an all new level. The cutting was constant and aggressive. Often times they would physically push us aside to get in front. One time, we stood side by side, arm to arm, between the stanchions. They kept weaving and pushing trying to sneak past us. After a few minutes of failure, the the failed line cutters finally let loose in a verbal outburst on how entitled Americans are.
When we returned to Venice, the MSC ship in front of us collided with a docked boat. Apparently, this type of thing happens much more frequently than one would expect. Regardless, there are no contingency plans. We ended up hovering in the Venice harbor for more than five hours waiting for our ship to move to the dock. The one nice thing about this was that they did let us return to our rooms and they did give away free drinks and ice cream. Still, we ended up missing an activity in Venice that we had prepaid.
Most of the employees are not service oriented. For example, when eating breakfast in a sit down restaurant, the server would come to our table to take an order. If we ordered an omelette they would take our order but if we asked for french toast they would tell us to go get it ourselves. Very strange. There were one or two exceptions. Many of the staff were very poorly trained and appeared to neither understand nor speak any English.
The food was terrible. It wasn't just the choices on the menu (although, they weren't great) it was also the quality of the cooking. The one bright light was that the pizza was edible. The selection of fruit was pathetic.
Embarkation was long and slow. Once we got inside the building, we had to wait in a large uncomfortable room for our number to be called. After waiting for a couple hours our number was called. We passed through one last security screen, got our photos taken and walked onto the ship. I could not understand how it could possibly take two hours to get us through this last step. None of the staff seemed to be in any hurry at any time.
There were more smokers on board than I am used to having previously sailed only on ships leaving and returning to the U.S. I did not like this given that I don't like second hand smoke.
The evening entertainment was hit and miss (of the five I saw, two were good and three were not good).
There was an inside pool and an outside pool. I'm not a big fan of blaring music at the pool and unfortunately, there was almost always blaring music at the outside pool. They would do some sort of activity with "D.J.'s", music and some interaction. I found this to be very annoying and made sitting in a lawn chair on deck miserable.
All and all I will say that I will never go on an MSC cruise again. Read Less
Used a cruise company to select suitable ship for 70yrs grandmother, daughter and granddaughter 5yrs, our first time on a cruise. The ship was old and tired throughout. Food was awful, commercial plastic produced selection, it was ... Read More
Used a cruise company to select suitable ship for 70yrs grandmother, daughter and granddaughter 5yrs, our first time on a cruise. The ship was old and tired throughout. Food was awful, commercial plastic produced selection, it was interesting to see what arrived on your plate after ordering, I sent many main and dessert plates back and lived on the fish dishes. I do not eat the poor quality of food that was offered, in my own home and expected to be wowed by the quality and presentation, not once did this happen. Theatre shows, pathetic. Crew were in general, miserable, especially Guest Services desk, used once and dreaded the 2nd and final 3rd time to settle my account. Child play areas on deck, boring. No play room for parents to take children to be together if you did not want to leave your child at the club! We played in the ship's library. No ice cream available, on an Italian ship!!!, no fresh strawberries or cherries, come on they were in season aplenty on shore! My overall impression of this once in a lifetime cruise, to make memories, "Benidorm on a Tugboat". I was offered 150 pounds voucher off the price of another cruise, I just laughed. Never ever again will I go on a cruise, even if offered free. It was dreadful and I just want to forget, worst holiday I have ever had in my 70 years. Read Less
Booked this cruse almost a year in advance ( great itinerary that caught our attention) and were shocked when a few months later prices went up 50%!!! It was our 18th cruise and I've never seen anything like that before..
But I ... Read More
Booked this cruse almost a year in advance ( great itinerary that caught our attention) and were shocked when a few months later prices went up 50%!!! It was our 18th cruise and I've never seen anything like that before..
But I am sure that those who paid pretty big bucks, were not disappointed..
The ship is not small but very easy to navigate. wherever we went, we'd find something new we've never seen before. I am talking about ship's decor, theater reinvented, Eden, Magic Carpet .. and more..
Dining - for the 1st time we did not book any specialty restaurants. Edge has 4 dining rooms and each of them has their own mini menu beside the common for all 4. So we had tried 3 of them and food was great!!! Buffet - no complaints .. aft tea with scones and clotted cream ( and we are not British, but LOVED it).
We decided to change our dinner time and didn't even had to tell anyone. All our walk ins were successful, we were accommodated right away. Took couple of excursions - no issues there. Tenders were so modern.. again it was the 1st time when we saw something like that.
Entertainment - from singers to theater shows - we enjoyed it so much. This ship actually one of not many where you are getting entertained pretty late. usually after the late show ships are "dead" , this one was booming.. loved silent karaoke.
Honestly, I teared up a little leaving the ship.. Highly recommend it to 1st time or experienced cruisers. Read Less
As seasoned Celebrity clients enjoying previous cruises on their Solstice Class ships we had preconceived ideas as to what we might expect on the new Edge. With all the advertising hype we’d read and the artist’s impressions we’d ... Read More
As seasoned Celebrity clients enjoying previous cruises on their Solstice Class ships we had preconceived ideas as to what we might expect on the new Edge. With all the advertising hype we’d read and the artist’s impressions we’d seen on line over the last months we were quite excited to finally experience this brand new innovative ship.
First, our stateroom and spacious bathroom were nicely designed with an easy on the eye colour palette and the bed is comfortable with quality sheets and bedding. The spacious shower was great.
The jury is still out on the ‘Infinite Balcony’.
Having experienced this new concept on an 11 day cruise we have come to the conclusion that we prefer a traditional balcony and not this very wide window that opens to just above waist level.
No sunbathing is possible here except down to said level and the motor operating the window is a little noisy, ditto the black out blind consequently disturbing your partner who still might be sleeping if you feel the need for fresh air and light in your stateroom at sunrise or whatever time of day.
We appreciate the idea behind this but it really didn’t work for us.
The general design of the Edge is far removed as it can be from the Solstice Class ships but it’s difficult not to make comparisons.
There are a lot of plain walled corridors with dead ends on the Edge which in places gives it the look of a modern conference centre and not a luxury ship
Modern and contemporary it maybe but quite stark looking in certain areas. How about some more artwork to soften this?
Celebrity’s obvious intention was to create a totally different style of ship which would appeal to a different and younger market.
The result is a party type ship with constant uber loud and invasive music from bands or DJS and trivia competitions hosted by crew using high volume microphones who obviously like the sound of their own voices all of which takes place in what is the equivalent of a central atrium which extends to the Martini Bar. Hence there’s no escaping from the constant cacophony of noise which can be heard on all decks throughout this vicinity.
The problem here lies because the ship in this area is almost totally open planned with no glass or walls separating one section from another.
Consequently a relatively quiet and relaxing coffee in Al Bacio on Reflection and sister ships is now an impossiblity in the new mutation of Al Bacio on Edge which is directly above the noisy central atrium cum Martini Bar. If you time it right in between sessions (about 15 minutes of respite) you might get a coffee when you can actually chat to your partner, fellow cruiser or server without shouting or getting a sore throat to boot!
Ditto the same experience in the ‘speciality fine dining restaurants’ which all share this dreadful noise with the party revellers below whooping and cheering whenever the barman in Martini Bar juggles his bottles and cocktail shaker to the delight of his customers.
So for those who are in search of a relaxed and quiet fine dining experience in these restaurants can forget it.
This is a huge designer mistake!
There is nothing to compare on Edge to the tasteful and wonderful Murano and Tuscan Grill. We so missed them both!!!!
The concept of the divided MDR into 3 different styled restaurants didn’t work for us. The main changing daily menu in all 3 restaurants are identical and the few (3 or 4) speciality dishes reflecting the country they represent are disappointing to say the least.
We tried the Italian restaurant once and on the strength of that cancelled our other reservations in the other 2 restaurants.
Having said that the rack of lamb dish there was infinitely better than in Fine Cuts where we had to send it back as it was dry and overcooked. The second attempt was equally as disappointing so added to this the awful noise from the high volume of music and annoying bass coming from below, we upped and left.
Several diners close to us were complaining to the servers hoping they could influence someone to reduce the noise levels but it seems that all decisions like this come from head office in Miami. Ridiculous!
Perhaps the new generation of cruisers either want or can tolerate these noise levels but Celebrity are bound to lose a good percentage of clients who are looking for a quiet relaxing and sophisticated cruise.
Fortunately we were in Aqua Class so we dined in Blu most evenings which for us was the best dining experience although not yet quite as good as Blu on Solstice Class we’d previously enjoyed.
The service however in Blu was exemplary.
Breakfast in Blu was a delight and consistently excellent. Sometimes the best meal of the day. Sad but true!
Still on the subject of Blu....where the previous Blu restaurants in Solstice Class enjoyed lovely sea views from all the windows, the view from Blu on the Edge is of lifeboats. Not very inspiring.
Eden was very underwhelming and nothing like the artists impressions. Maybe when the potted plants grow it might look more exotic. Nothing very Eden like there and a lot of wasted space.
As one of the only places on board one could find reasonable peace and quiet to enjoy a drink it’s a shame they don’t serve coffee there as an alternative to the noisy Café Al Bacio.
Also what decent cocktail lounge runs out of mint half way through the cruise? It did in Eden and obviously also in the Martini Bar. So that was the end of mojitos for me on this cruise!
Would we sail on the Edge again. Sadly no! We much prefer Solstice Class. Let’s hope they don’t follow suit and become Edge-like or Celebrity will lose our custom and I believe that of many more besides. Read Less
This is our fifth cruise and our first with MSC. We got an excellent price offering about 10 months ago, so decided to give them a try. We certainly got our money’s worth. The ship was well maintained, tastefully decorated (not garish ... Read More
This is our fifth cruise and our first with MSC. We got an excellent price offering about 10 months ago, so decided to give them a try. We certainly got our money’s worth. The ship was well maintained, tastefully decorated (not garish at all), and the crew were pleasant, professional, and polite. Entertainment was surprisingly good, but did get tired before the end of the 8 days, as they have one group of entertainers who were excellent but story lines were wearing thin by the end of the voyage. The entertainment director had a heavy Italian accent and spoke very little English, but to be fair the English were a small minority on board, and everyone from the cabin steward (who was fantastic), the dining room staff (equally so), and the customer service folks were fully fluent. The sailing was very smooth throughout. My pet beef on all cruise ships is the buffet, a crowded mass of humanity trying to shove as much food down their throats as time and stomach size permit. It was no exception here. But staff did close off venues throughout the day to restock and clean the facilities. I was particularly impressed that no one was permitted to touch the food, but had to use tongs to retrieve their particular delight from the table. As a tea drinker, it was my biggest challenge getting a cup, when the buffet room was closed the hamburger and pizza shops were open and had coffee, in one case tea, but no milk or cream to add to the beverage. My work around was to go to the bar around the corner as they always had milk, but a bit of a pain for something so simple. Also many of the hand sanitation stations spread around the ship were inoperable, so I ended up carrying my own to compensate when the machine did not function. I also like that attendants were at each entrance at the buffet and dining room. They were not at all intrusive but people did use the machines more often than I have seen before. Debarkation could get a little frustrating particularly when using tenders. The ship sub contracts out its tenders. The pilots did not speak English and the information on where the tenders actually were and how often they ran was obscure to say the least, but we managed amid some minor frustrations. I will state that at cruise end, (we departed in Bari) there was little guidance once on the dock as to go to marry up with our luggage as there were two lines one for us and another for the folks just getting off to explore Bari.
Lastly our cabin. We were assigned cabin 9004, on the 9th deck and at the very front of the ship. We loved it. Tastefully laid out although smallish, our front view was unobstructed and excellent. There was an access door to the outside right beside our cabin and while the ship was not moving, one could go out and take in some fresh air and perhaps some outdoor photography without window glare. Too bad it got discovered about day 3 as at times we would look from our bed through the window only to see fellow passengers and some crew members enjoying the solitude, problem solved by drawing our curtains. All in all a very respectable ship and voyage, and yes I would certainly sail with MSC again. While not top tier, they are certainly a quality service provider. Read Less
Celebrity Edge is a great ship and it put our faith back into cruising after a disastrous cruise on Cunard's QM2 last year which was so old fashioned, dirty and the food disgusting that we pledged never to go on a cruise again, ... Read More
Celebrity Edge is a great ship and it put our faith back into cruising after a disastrous cruise on Cunard's QM2 last year which was so old fashioned, dirty and the food disgusting that we pledged never to go on a cruise again, however, we saw The Edge and decided to give it a go and it was one of the best decisions we made.
It has everything you want on a cruise: fabulous food; friendly and excellent service; sparklingly clean and hygienic; impressive and packed itinerary. If you're a first time cruiser you'll love it but probably be disappointed in other ships afterwards!
Things to think about: we considered upgrading to concierge class but that would have doubled the gratuities. Why go on a huge ship and pay extra to keep separated in a small exclusive area at the front, if you don't like the 'Hoi Polloi' go on a smaller more exclusive ship. Forget the organised shore excursion , you could have got off the ship in at least 6 of the ports we stopped at and easily explored on your own. Get a Premium drinks package for a hassle free cruise experience, who wants to spend the cruise adding up the cost of drinks - prices are high AND theres always the 18% or 20% service charge
Reduce the packing, you really DO NOT need those evening dresses and suits, the Edge has Evening Chic i.e. cocktail party attire , men take a smart linen suit or similar and women a cocktail dress or equivalent if you want to dress up.
If you have restricted mobility remember that this is a massive ship and you can do a lot of walking to and from decks plus the ports we visited were not at all easy for wheelchair access.
Pre-cruise we chose Select Dining as there were only 2 of you and it really worked for us. No fixed time or table, you choose when and where to eat in the 4 'free' restaurants between 5.30pm-9.30pm, simply ask the Maitre D' for a table ( you can reserve one but we just went were we fancied that night), you may have to wait for a table for 2 but if it's too busy then just go to another restaurant. We also ate in the Oceanview cafe 2 nights and wish we eaten there more often as it was superb.
WHAT REALLY IMPRESSED US.
The Silent Disco was THE best thing we've ever done on a cruise- just do it, it's a disco but not as you know it!!!
Embarkation and disembarkation was top notch, easy and very speedy. Embrace the digital world (even we managed out at 59 yrs) get the App on your phone, check in online, sort out your sea pass photo, etc all before you leave home.
Food was superb in all areas and we loved 4 main dining rooms but missed building up a rapport with staff. Don't waste your money eating in specialty restaurants (unless you're wanting to boast about it to others or are bored quickly and need the amusement ) the service and food in the 'free' restaurants are fantastic.
Service was excellent throughout the ship and good to see officers mingling with passengers and eating in the restaurants.
Infinite balcony stateroom was fabulous and the bathroom the best ever, so well designed and spacious. Plenty of cupboard and storage space (check the walls carefully, we didn't realise there was storage behind the curved bit until day 9!) but doors were difficult to open so proper handles would help to open them more easily.
Cleanliness, as always Celebrity keep everything clean and well maintained. Plenty of people cleaning up constantly and enforcing hand hygiene at restaurants.
NOT SO IMPRESSED BY.
The daily programme was changed (printed and digital) without us knowing and we missed things because they were rescheduled without notification. Dress code wasn’t specified anywhere so was a mystery to us and we never realised it was evening chic ( plus no one dressed up) till after the evening!
Eden was lovely area but wasted and underused, we were very disappointed in the bar , there was no drinks list and we were told beers were same as every else but we didn’t know what those were having just arrived. Cocktails were awful and hugely over priced. Make it into a proper mixology bar ( like on the Eclipse - 2013) with quality cocktails and get rid of the new age acrobats.
Sad that non suite guests are barred from front of ship.
We would have liked a smaller, intimate and quieter bar (with jazz, solo musicians, etc) to sit and relax in in after dinner.
The Spa - as usual laughably expensive. Read Less
Two years ago, while sailing on the Celebrity Constellation, we heard about their new ship, the Edge. The ship’s description and concept looked interesting so we ultimately signed up for the May 25, 2019 cruise to Italy, Malta and ... Read More
Two years ago, while sailing on the Celebrity Constellation, we heard about their new ship, the Edge. The ship’s description and concept looked interesting so we ultimately signed up for the May 25, 2019 cruise to Italy, Malta and Greece.
Unfortunately, after boarding the ship, we ran into one disappointment after another, not the least of which was our discovery that the infinite balcony cabin was poorly designed and generally inconvenient. Some of our issues are no doubt subjective. But as several are arguably objective, let me start with those.
1) The infinite balcony configuration in our cabin was such that only about one foot of space separated the bed from the French doors, which required that the doors be left open at all times. And given the narrowness of the balcony, the balcony furniture had to be pulled away from the window so that the descending blind wouldn’t hit it. Then the furniture had to be pushed back into the balcony so that I could get into the bed. The blind design itself was poor in that whenever we wanted privacy while in port, we had to close it, which blacked out the cabin. Didn’t the designers think about utilizing a sheer in addition to the blind to give privacy but allow in light? We were particularly angered by the fact that the brochures show a completely different configuration for infinite balcony cabins, one where the bed placement provided plenty of room. We were never informed that the cabin we booked was configured differently.
2) About five minutes after first entering our cabin, we realized that the “infinite” balcony is nothing more than a glorified picture window so that the cabin is no different from an ocean view cabin except that the window opens half way.
3) The closet configuration is badly designed. There is insufficient room to hang long items (dresses, pants, etc.). We even had to ask the steward to take away the bath robes as we needed the space for our clothing. As an FYI, the secondary metal shelf that’s situated about three feet off the ground should have been designed to fold away to provide more space.
4) Electrical outlets are only provided on one side of the bed. This makes little sense.
5) The interior spaces of the ship were surprisingly dark and dreary. I’m sure the designers claimed that the look was elegant and avant-garde. But when coupled with the fact that there seemed to be limited spaces where music wasn’t continuously playing at one volume level or another, this added up to an inhospitable arrangement.
10) Speaking of loud music, we dined at both the Fine Cut Steak House and Raw on 5. In both cases, although seated by the windows, the music blasting from the Grand Plaza made our meals unpleasant. Whoever thought up the idea of open restaurants near the ship’s central entertainment section must have been deaf.
On the subjective front (and some of these points obviously apply to other cruise ships):
1) Daily menus for all restaurants and all meals should be made available on the cabin TVs or on the Celebrity app. If this was done on the Edge, we could not find them.
2) There was plenty of empty wall space in our cabin to accommodate wall hooks and covered shelves. These would go a long way to offsetting the limited closer space.
3) The elimination of the library, one of the main quiet spaces on most cruise ships, was a mistake.
Sorry if this sounds like a lot of complaining, but although there were some positive features on the Edge we were expecting much more of the ship. So its failure to live up to expectations went a long way toward diminishing our enjoyment of the trip. As it is, while we will possibly cruise on Celebrity again, it will NOT be on the Edge or any of its future sister ships unless we find that they have been extensively redesigned to eliminate the Edge’s many problems. Read Less
What we enjoyed :
Exclusive access to BLU restaurant , priority access to Thermal Suite and Spa facilities.
Excellent service of staff, approachable and in general very helpful.
Good to so-so ... Read More
What we enjoyed :
Exclusive access to BLU restaurant , priority access to Thermal Suite and Spa facilities.
Excellent service of staff, approachable and in general very helpful.
Good to so-so depends on the menu and restaurants. Overall a bit too salty and sweat.
The buffet is between Mirage Las Vegas to Wynn, somewhere in between.
Technology - Cellphone App can control blinds, veranda, lighting, temperature. App also can show expense accounts, look up decks, activities, and daily menu of all restaurants.
Daily recap video of Cruise Directors, shopping guide, and live map about whereabouts/speed on TV. Key highlight was the ship's Master / Captain Costa's one hour presentation on the second last day about how cruise ship operates, the organizational structure and changing industry trends including gender equality, ship's design for environmental considerations such as waste processing and GHG etc.
What we hope to see improvement
Oceanview Cafe ( Buffet)
1. Selection of food, especially on the Asian cuisine side hope to see a bit more availability of Chinese, Korean and Japanese selections. Too many repeat items over the 11 nights over three meals.
2. Reduce amount of sugar for deserts such as cake, tarts, ice cream and cookie, we found too sweat for most items.
Le Petit Chef
3. Reduce sodium for some food, we found beef dishes in general are a bit salty across all restaurants.
Raw on 5
We didnt try, but not very appealing based on what we have seen on the menu and on display.
Eden : it is just a bit too abstract for us to understand the concept.
The tour to Nafplio ( Nauplion) was the first time Celebrity has ever been to. The town itself is wonderful and very pretty to stroll through and spend some time for photo and souvenirs.
However, We feel Celebrity and tour operator should think about how to develop more for the town maybe like agri-tourism to visit to orchard or groves. There are basically three major spots that you can go, we went on with the Palamidi Fortress and Epidarus, the tour guide mentioned that they came from Athens 4 in the morning. The tour itself dont really going to take more than 3.5 hours all together which our tour guide spent a lot of time talking instead of walking ( also we were very disappointed about a nearby restaurant of Epidarus which the owner/server who told our guide and everyone about offering $3Euro for a cup of orange juice but then charged everyone $4 Euro, some paid some didnt, just on the principle side we dont enjoy being scammed). As a result, we are see the excursion can be improved.
I am not sure if Celebrity will return to Nafplio, this port requires tender and Edge had to use its own tender/life boat for the job. Apparently cruise-tourism has not been developed here. Read Less
We hadn't been on a cruise to Amalfi Coast or the Greek Isles and the Edge was certainly a draw. I had read the review before leaving but was determined to form my own opinion. While the ship is beautiful and innovative in many ways ... Read More
We hadn't been on a cruise to Amalfi Coast or the Greek Isles and the Edge was certainly a draw. I had read the review before leaving but was determined to form my own opinion. While the ship is beautiful and innovative in many ways we missed some of the old standby design elements.
There is no way to walk the promenade and enjoy the sea. You can catch a glimpse of it occasionally between lifeboats but that's it. You can not walk all the way around the ship. The only place to do this is upper deck walking track which is nice but terribly busy with runners and standers and very windy, always. You can't get that, "by the sea" feel because you are so high above it. We missed the bar at the front of the ship. We were in New Zealand on another Celebrity cruise and enjoyed the beautiful dance floor & bar that was huge and filled with curved windows around the entire horizon. There is nothing like that on the Edge. The front of the ship is for "suites" or better and the rest of the ship's guests are in the back with no access to the view out the front other than on their TV. The pool area is beautiful. However, access to things like bars, hot tubs, food is poorly planned. In order to go from the pool to a hot tub, you have to go up a floor, either by stairs or by a long ramp, it isn't close. There is only one very small bar that is always overworked with a long line. There are plenty of chairs around the pool. We never had a time when we couldn't find a chair. The sanctuary pool area was nice but too warm most days. Saw very few people using the Cabanas (there is an extra charge for these).
The Sunset bar on the back of the ship is nice but small as well. Very limited space and there were many times (usually every evening at sunset) when there was no place for people to sit. The area at the rooftop garden is nice but usually empty. There didn't seem to be much happening there. Nothing except the occasional saxophone soloist or a movie. The Sunset bar is around the corner so it was just not used much.
The Sunset Bar is the only nice place outside for you to sit and look over the water if you aren't in a suite so it should have been larger. The bartenders do a great job here. Much friendlier and faster than the ones at the main pool bar.
Specialty restaurants: We ate at Eden, La Petite Chef, Steakhouse, Magic Carpet.
Magic Carpet - food is amazing but you can't enjoy it because the wind on the magic carpet is crazy! The ship is moving so, of course, there is wind but they didn't design the space to mitigate the problem. Everyone was wrapped in blankets, trying to hold down their food while they tried to eat. At one point the waiter was pouring wine and it blew out of the glass onto the people at the next table. The bread was flying off the plates. We saw several couples just call it and leave. Crazy expensive ($100 each) for that experience.
Eden - interesting but wouldn't do it again. The food and service were good. Keep in mind that the focus here is art. With the food as well as the entertainment. You will have amazing looking food but super small portions. The food is art and they do a good job of pulling that off but you won't walk away stuffed. This space was NEVER filled. People walk in, look around, leave. Huge area but not being used.
La Petite Chef - fun to do once. Food not very imaginative but the show is interesting. Wouldn't do it again unless I had little kids with me.
Steakhouse - excellent food. Our service was good. Not a fan of the huge chairs that you can't see out of. Felt like we were in a hole. Lot's of noise from downstairs.
Breaking the main dining room into 4 separate areas is genius. We ate at three of the 4 and they were all excellent with exceptional service.
We were in Aqua Class so we ate at Blu most nights. The food and service there were wonderful. No way to see out because you are looking at lifeboats and unfortunately it was always very noisy.
There is only one restaurant (other than the buffet area) where you can actually look out from most of the seating and that is in Eden. Otherwise, you are inside rooms with curtains that are closed. Our group of 4 was never seated near a window. It always felt enclosed. I thought when they were talking about the design that it was more outward looking. Not so, it felt more like the inside of a hotel. I did miss the glass elevators in the atrium like Celebrity's other ships. Here you have banks of elevators that are all enclosed. Fast but enclosed.
Miss the promenade area of pubs and little shops (ice cream, cupcakes, Irish pub, etc) on other ships. Edge has Tiffanys, Cartier, etc. instead. Very expensive shopping venues. Great if you are interested in spending $18K on a watch. (seriously, that was the price)
Embarkation and disembarkation were both seamless. Celebrity has this down and they do a great job. The tenders are beautiful and the area for disembarking on the ship is amazing.
Enrichment activities were nonexistent. We had naturalists aboard on our last cruise who gave talks about ports and wildlife, etc but not on this one, where there was such a great opportunity for a historian or geologist, but there was nothing. At one point we got excited because of the daily planner listing "4 Ocean" enrichment activity. We rushed to fit it into our schedule and tracked it down (no one even knew where it was being held) and it turned out to be a marketing ploy to get you to buy a bracelet made from recovered plastic for $20 from one of the gift shops. Not a presentation just an end cap in a shop.
No sail away band on deck at any port. Very little entertainment on deck. One female vocalist and one great band tried to rotate around the ship. Seemed they were always playing somewhere but they weren't enough. Lots of canned music playing.
Spa and thermal suites were wonderful. The staff was great and the facilities are awesome.
Classic drink package has apparently been changed and now there is an upcharge on many drinks. You are encouraged to upgrade to the premium package at every turn.
The excursions were good for the most part. Only one was a drag. In Athens, we were literally hearded from one space to another by a tour guide who couldn't stop talking for two seconds. The tour listed lunch and we were moved through the streets (at 3pm) past multiple spots with sidewalk seating to the side door of a place where we stood in line to get a wrap and told to find someplace to sit and order our drinks. Several people on the tour left at that point and took a cab back to the ship. It was ridiculous.
Conclusion: The Edge is a beautiful, innovative ship. It doesn't feel like a ship but like a new hotel. We did miss some of the things we cruise for, a view of the sea, the feel of being out on the water, walking the Promenade, enjoying early mornings on our Veranda, etc., are just missing. We won't book this class of ship again but it was a lovely trip. Read Less
This ship is incredible. The best cruise we ever had. The sunset veranda rooms are definitely the best, short of an Aquaclass or suite. It is larger and a has a huge balcony...and it's quiet. We were on deck 11. Our cabin steward ... Read More
This ship is incredible. The best cruise we ever had. The sunset veranda rooms are definitely the best, short of an Aquaclass or suite. It is larger and a has a huge balcony...and it's quiet. We were on deck 11. Our cabin steward (Wyan) was so attentive we never wanted for anything. Room service is prompt and friendly. The shows are fresh and interesting and the performers can be found all over the ship doing exciting things. Eden is exquisite and the performances are really different (in a good way). The staff could not have been nicer. I've never been on a cruise where the senior staff were along the way to greet you and wish you a great day on the way off the ship in each port, and on the dock to greet you when you returned from your excursions. The waitstaff were friendly, knowledgeable, and always willing to accommodate. We used all four of the main dining room and ate at the Steakhouse, Eden, and Le Petite Chef. The latter was the most fun evening ever. The food was always well prepared and delicious. If I had one complaint it was that you could not make a reservation in the main dining rooms on the app. The 7000 number almost always had a recording saying to go to the restaurant to make a reservation, and often there was no one at the restaurant prepared to do that. We managed to work around that and they always willingly accommodated us without a reservation, but since so much is doable on the app, that would be a nice addition. I will definitely cruise this ship again. Read Less
Chose the itinerary to experience the new Edge. Had been to all these ports previously except Napflion so the ship was the main driving point for our choice. Embarkation and disembarkation were perfect, total of 15 minutes combined. The ... Read More
Chose the itinerary to experience the new Edge. Had been to all these ports previously except Napflion so the ship was the main driving point for our choice. Embarkation and disembarkation were perfect, total of 15 minutes combined. The process for getting off the Edge at your preferred time was seemlless. Staff was first class everywhere we went. Ivan , Diana and Green in Blu, Cruz maintaing our cabin, Jesse In Fine Cut , the service was immaculate. We frequented Tuscan,Cyprus,Fine Cut,Normandie and Oceanview all were excellent with great menus and selections that always made decisions tough. Entertainment both throughout the ship and on nightly shows was good. I am totally perplexed about folks complaints about the Infinite Cabin. We loved it,Celebrity told us what they wanted to accomplish and in our opinion they delivered. Bathroom was more roomy with wonderful amenities, storage was plentiful for the11 night cruise we enjoyed the ship ,the technology made everything easier to control and the decor is simple modern and stylish. Throughout , Edge is a gorgeous vessel everywhere the art the attention to details made it a pleasure to sail in. The Magic Carpet was unique but with weather factors it may need some rethinking. We actually booked a meal on it and decided to cancel because of wind and cold weather. The one time it was used for tendering it was fantastic. The tender boats are plush and extremely comfortable. Destination gateway a tremendous innovation that made it a pleasure to go ashore. We did 3 private tours and 2 tours with Celebrity. Our Celebrity tour experience was average at best and needs work. The one point that was most interesting to us was Eden both the area and the Restaurant. I loved it my wife did not. Definently it’s something everyone should try with an open mind but at the end it’s an acquired taste. Overall The Edge exceeded our expectations. Again some of the complaints are so silly. Celebrity told us they were trying to change the cruise industry and in my opinion they have done just that. Great job and great cruise. Read Less
It was to be a luxury cruise with family members. Despite completing all pre boarding requirements it took over an hour. We were asked to show our passports four times. Poor organization!
Food choices an d preparation outstanding. ... Read More
It was to be a luxury cruise with family members. Despite completing all pre boarding requirements it took over an hour. We were asked to show our passports four times. Poor organization!
Food choices an d preparation outstanding. service tried hard but often inexperienced.
Excursions few and poor. Nightly entertainment the worse I’ve seen. Disliked open seating. Never the same waiter or preferred table. best night was white night. if you don’t exercise,suntan, read,swim or drink on board nothing to do. Basic drink package with only three lousy beer choices and no liquor. Essentially second package should have been the first. Ports of call boring other than Marseille and Corsica.The ship is old and has many noises. We were moved to a balcony from an inside window due to banging noise of metal against metal. The stops at the ports were lengthy which gave more time to visit shop or eat. Read Less
Spent three nights in Nice pre-cruise then experienced the smoothest embarkation ever. Out of the taxi, luggage whisked away, straight onto the ship where check in was in the Cabaret Lounge. Got our key cards, grabbed a glass of bubbly ... Read More
Spent three nights in Nice pre-cruise then experienced the smoothest embarkation ever. Out of the taxi, luggage whisked away, straight onto the ship where check in was in the Cabaret Lounge. Got our key cards, grabbed a glass of bubbly and went to sit in the Mosaic Café. Decided to have lunch in the Windows Café and it was lovely. Really liked that you were served in the buffet rather than helped yourself, to ensure there were no illnesses like noro transferred within the first 24 hours - nice touch.
Guest services were excellent helping me with wifi connectivity and upgrading to premium drinks package. Nothing was too much trouble - lovely staff!
Sat in the The Living Room for a quiet half an hour waiting for our staterooms to become available. Such a lovely relaxed space - wonderful!
Stateroom was lovely with everything needed. Nice touch that soft drinks and still water were available to drink free of charge out of the refrigerator. The bathroom is compact but served its purpose and, yes the shower is small but I am 6ft as is my husband and we both coped admirably. Out attendants Dina and Mark were lovely and were there if we needed them. Breakfast served in the room on time every morning and everything we requested was delivered.
Service in Discoveries during the first two nights was very slow - painfully slow on the first night, but did improve slightly. The waiters however were lovely and very pleasant. Food in the restaurant was excellent. Great wine selection. We did not try any of the speciality restaurants.
Some of the service from the bar staff was hit and miss and we got the impression that they weren't very happy, one in particular was quite surly when we asked for another drink. Maybe it was an off night.
We felt that the entertainment wasn't great. The pianist in the Den was actually quite rude to one of the guests when she asked for multiple requests which we found shocking and to be fair, we would have asked him to stop singing he was that bad, so he should have been flattered for any requests! The group in The Living Room was great and the lady singer especially had a fab voice, however the DJ that followed should come with a government health warning as the music he played was chronic and didn't seem to cater for a younger age group (and we're over 50!!).
Ports of call were great, it was just a shame that the weather wasn't in our favour.
Dis-embarkation was painless, quick and we were off the ship in 5 minutes flat. Superb planning!
This would be our second cruise with Azamara, the first on the Quest which was amazing and numerous cruises with Celebrity and other cruise lines, however we felt that the pricing was way off on this particular cruise. We booked 18 months in advance, however about 8 weeks prior to the cruise the same category stateroom was available for half the price. We were, however, upgraded which somewhat made up for this, but still leaves a sour taste in the mouth as this upgrade was requested rather than offered. Read Less
This was my first cruise in a very long time. We spent 2 days in Venice our departure city which unfortunately was unseasonably rainy and very crowded but interesting nonetheless. Embarkation and disembarkation went very smoothly ... Read More
This was my first cruise in a very long time. We spent 2 days in Venice our departure city which unfortunately was unseasonably rainy and very crowded but interesting nonetheless. Embarkation and disembarkation went very smoothly despite the volume of people. The ship was lovely however our Concierge Class cabin which was reasonably spacious was looking a bit tired and we heard the ship was off to be refurbished after our cruise. Concierge Class included some nibble mid-afternoon, most of which we never touched as they were not to our liking and we finally asked for cheese and crackers daily instead which were provided. MMy friend had arranged for us to dine with a couple and their family group (11 of us in total) and although the travel agent knew we were all traveling together and we had all booked through him, somehow the arrangement didn’t happen and everyone was dining separately (apparently tables are assigned when the booking is made and everyone booked individually). The dining room host could not rearrange a table for us at our preferred sitting so we were offered a reserved table in the lower dining room where those who did not have a fixed dining time were seated. This worked out well. We also dined a few times with friends of mine who were also on the cruise and this was not a problem. The selection of food was good and mostly well executed however, as this was a cruise of the Greek Islands, I expected to eat some Greek food on-board and was told by customer service staff when I enquired pre-cruise, that fresh food is purchased from local suppliers, implying local cuisine. Apparently daily Greek specials were offered at lunch while most people were off on shore excursions! Lobster night was disappointing as the lobster tails were tiny. The food in the café where we ate breakfast was good with a large selection of “ethnic” cuisines geared to many tastes however the “Asian” food was limited to Indian. There were a number of places to have a beverage and the Martini Bar was an interesting place with a frozen surface on which to place your drink. Mostly the beverages were excellent and the advice from a wine sommelier each night was most appreciated however the lady who mixed and served our drinks was unable to make a blended margarita, even after 3 tries. We were so busy with shore excursions that we didn’t partake in any entertainment but I did use the spa for a gel manicure (which lasted a long time) and a deep tissue massage which was very good. While these were more expensive than at home, they were well done by competent staff. The service overall was very good. All staff were unfailingly pleasant, friendly and fun and went out of their way to correct anything that was not right. Shore excursions were great, thoroughly enjoyed them however as there were few sailing days, it was an extremely busy cruise. I would like to experience other cruise lines so I’m not sure I’d travel with Celebrity again, particularly after a friend told me they are the “Walmart of cruise lines”! Holland America has been highly recommended to me as well as Viking (for smaller ships). Read Less
Solid Celebrity cruise with clean ship, great food and wonderful staff. I was a bit concerned that the ship might appear worn since it’s close to its refurbishment time, but it still looked nice. I appreciate that little things, such as ... Read More
Solid Celebrity cruise with clean ship, great food and wonderful staff. I was a bit concerned that the ship might appear worn since it’s close to its refurbishment time, but it still looked nice. I appreciate that little things, such as the art work, is kept current.
Our balcony cabin was wonderful due to the expanded space. The cabin itself was clean & everything worked. (See further description under cabin) Loved our steward. Our last Celebrity cruise was on the concierge class and I missed our little appetizer plate in the late afternoon!
We were 3 couples traveling together and all of us found activities to our liking. The musical performers around the ship were excellent. The shows in the main showroom were okay. They had some fun & different late night activities in a lounge.
One of our group really enjoyed the apple class he took on board.
We will book Celebrity again. Read Less
We chose this cruise because of the itinerary and the fact that because the Constellation is a smaller ship we could begin our cruise from Venice. Boarding was easy and within 30 minutes of arriving at the terminal we were on board. ... Read More
We chose this cruise because of the itinerary and the fact that because the Constellation is a smaller ship we could begin our cruise from Venice. Boarding was easy and within 30 minutes of arriving at the terminal we were on board. Throughout the cruise we found the staff to be among the most service oriented and friendliest of any of our 34 cruises. The main dining room food was excellent, although it’s obvious they have pared down the menu choices somewhat. We also ate in Sushi on 5 and Qsine and found the food and service in both to be outstanding. We took 2 ship excursions and they were excellent - one in Rhodes and one in Olympia. Tendering was handled very efficiently in Santorini - but the situation with the long wait for the on-shore gondola is ridiculous - not Celebrity’s fault though. At the rest of the ports we took private shore excursions. Entertainment on board was excellent. We enjoyed each of the production shows and the 2 guest musicians; the magician was so-so. We especially enjoyed the “extra” show of Broadway show tunes that the production cast put on on our last sea day. We always found a place to sit and relax. The trivia sessions were pure fun - no fierce competition - just a good time. Bar service was prompt and the drinks were well prepared. Our ocean view stateroom on Deck 2 was room, and our cabin attendant kept it in spotless condition. If there is one thing we would want to change it would be to add another sea day in the middle of the cruise - the pace was pretty grueling if you took advantage of truly seeing each of the ports - and we did. The ship is a little worn, but the crew works hard to keep everything running well. We like the size and layout of the ship - we never felt crowded and getting around was very easy. Read Less