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5 Helpful Votes
Sail Date: December 2018
We were soon on the ship after arriving in Southampton. Our stateroom was a standardbalcony. It had new carpets, bed and settee all good after the recent refurbishment, the bed cover was a really nice blue and we were please to see a ... Read More
We were soon on the ship after arriving in Southampton. Our stateroom was a standardbalcony. It had new carpets, bed and settee all good after the recent refurbishment, the bed cover was a really nice blue and we were please to see a bottle of bubbly in an ice bucket ready for us. This room had a nice large television as well. The Captain at the lifeboat drill warned the ship was going into rough water and she was spot on as soon as we reached the Eng Channel. Many people told me they had been sea sick and did not recover until the end of day two when the ship reached calm waters. After this and on the way back we had very calm seas. The ship was very well decorated for Christams and looked lovely, everything was well organised, the ship had an air of calmness. We were given a very nice Christmas card and matching Christmas menu and a present each. Our state attendent Hernando worked tirelessly and there were no issues in respect of the cabin. We loved the free room service especially the brekfasts and lunch sandwich's and warm apple pie and cream!! Time spent in the gym soon got rid of the excess treats. The gym staff were very committed and although I do my own excercises, those that asked for help and training were well advised. Ethan from SA always said hello, even when busy, which was a nice gesture. Although not a fan of gyms in the past I felt good here and felt encouraged to go everyday!. The ship employed several hosts, who danced at the parties no one was pressured to join in, The Spanish hostess Silve had a nice personality and as the floor was never empty guests soon got up and the parties went well. In previous reveiws I had notedthe cost of wine on the ship and this needs looking at as a matter of urgency. Cunnard have the ability to buy good wines at a price which means they can make a profitand sell wine at a price lower than £10.00 a class plus 15% SC. Our bar bill was thelowest ever and this is not to the benefit of the ship sales or staff wages. The weather was particularly good in Tenerife and we had a lovely sea day on Christmas day to enjoy all outside decks and pool. There was always a seat on top deck and there was table tennis and short mat bowls, which was fun. However all too soon we were heading back, with this cruise from Southampton in December you are going to have several days when you are not going to be able to use the outside areas. I would have like to have seen the Officers including the Captain more round the ship, especially on the decks and in the lido doing unannounced spot checks, as this helps to maintain high standards thoughout the ship. Having said my experience was that overall the crew gave everything and I was lucky to share Christmas aboard with them on this lovely ship Queen Elizabeth. Read Less
4 Helpful Votes
Sail Date: December 2018
For my first ever cruise I wanted it to be an unforgettable experience on what I thought of as a "classic" ship, ie one with a black hull, white decks & red funnels. Which is why I ended up booking my maiden voyage on a ... Read More
For my first ever cruise I wanted it to be an unforgettable experience on what I thought of as a "classic" ship, ie one with a black hull, white decks & red funnels. Which is why I ended up booking my maiden voyage on a Cunard ship! From the outset we were very impressed: the Art Deco interior appealed to us greatly, as did the attentive service and friendly staff. Not knowing whether I'd take to cruising, I booked the cheapest cabin option but was still content with the room, even though it was windowless. Frankly, it made little difference as we spent the minimum possible time in it as we enjoyed either the ship's facilities or going ashore opportunities to the full. It seems that Cunard has addressed the niggles mentioned by CC's official reviewer as, for example, the staff in the Lido restaurant were falling over themselves to fill & refill my coffee cup and were only too happy to help guests to their seats with their plates. The entire experience was most enjoyable and - compared to an equivalent stay in a 4.5 / 5 star hotel - excellent value for money. The rigourously enforced formal dress code after 6pm in most areas of the ship appealed greatly, as a welcome short-term respite to the "come as you please" trend that currently holds sway in society. Whilst we were prepared for - and attracted to - the inevitable maturity of our fellow travellers (we DID NOT want our first cruise experience to be on a "party boat"!) we did not expect, as a couple in our 50s, to be amongst the youngest people on board, which was the case. There were a couple of niggles but nothing too serious. For example, the use of the Spa area was an additional cost option, and the formal, complementary cream teas offered at 3.30pm daily were served by surly, seemingly disinterested waiters. But all in all it was a most enjoyable first foray into the world of cruising. Read Less
3 Helpful Votes
Sail Date: December 2018
We have been on the Queen Victoria before and it has always been a favourite of ours and it did not disappoint. We had a wonderful suite with a full sized Christmas tree as an added bonus. The Butler and his assistant were fantastic and ... Read More
We have been on the Queen Victoria before and it has always been a favourite of ours and it did not disappoint. We had a wonderful suite with a full sized Christmas tree as an added bonus. The Butler and his assistant were fantastic and nothing was ever too much trouble for them. Our suite was always kept pristine and we never lacked for anything. We travelled with our adult daughter so we wanted a second bedroom and bathroom and the suite provided both (although it could be too big for just two people, it all depends on what you are looking for). The Head Maître’ D and Head Waiter in the Queens Grill restaurant were brilliant (as usual) as were the rest of the staff. My daughter has food allergies and they could not do enough to ensure she had a great gastronomic experience. The ship is superbly appointed throughout and the crew in general are very friendly and courteous (just remember to return the friendliness and courtesy to them). We have always enjoyed the Enrichment Program and always proves to be very enlighting. The entertaiment on the ship we have always found to be very average with the occassional highlight. However we were disappointed that they did not have the fencing on this cruise. The ports and shore excursions were good but not brilliant but we knew this before the cruise so they met our expectations. If I have a criticism of the crew, it is with the officers of the ship that seem to refuse to engage with the guests and can be very stand offish. Cunard is the only cruise line that I have experienced this with. Just a point of note, the ship can be quite formal at times so if you like a laid back type of cruise you should do your research before embarking on a Cunard cruise. For us, we would like less formality but it is worth putting up with just so as we can experience the White Star service. We have already booked a cruise on the Queen Elizabeth for January 2020 and we are looking forward to sailing with Cunard again. Read Less
7 Helpful Votes
Sail Date: December 2018
We just arrived back home after sailing for 10 nights around the Canary Islands and Madiera. We originally were booked in a Queens Grill Q5 Cabin, but we received an offer from Cunard of purchasing an upgrade to Q1, which we chose to take ... Read More
We just arrived back home after sailing for 10 nights around the Canary Islands and Madiera. We originally were booked in a Queens Grill Q5 Cabin, but we received an offer from Cunard of purchasing an upgrade to Q1, which we chose to take up. For us it was very exciting to be sailing on the QV but to be sailing in a Q1 (The Aquataine Suite) was beyond exciting. We arrived at check in and everything went smoothly. We were on the ship very quickly and we were met at the entrance by our Butler who personally showed us to our suite. The Suite itself is amazing, absolutely huge and well fitted out. A bottle of Lauren Perrier Rose Champagne was on ice for us along with strawberries dipped in chocolate. Our Butler and Steward were both excellent and catered for all our needs. We missed our first lunch in the QG Restaruant as we were late arriving at the ship so we were both very much looking forward to dinner. When we originally booked our Q5 suite, 14 months ago, we booked it on board the QE and we specifically requested a window seat in the restaurant. However once we upgraded we felt that we would automatically be given a very good table. Much to our dismay on arriving in the restaurant we were placed on a table which was quite small and abutted a wooden pillar! Consequently my hb rather than being able to look out towards the sea view looked face on to the pillar.The table was also placed at an odd angle so my hb was also sticking out into the pathway of the waiters. Of course my hb spoke to the Maitre 'D who said he would try and move us. Ironically we found out later that the new couple who were in the Q5 suite we had previously booked, were on a larger table situated in the middle of the huge window! Anyway by the end of dinner the Maitre'D had been able to find us a new table which was as we originally hoped, with full window views. Our first night had therefore been tainted a little with this incident, but we didn't let it ruin which was so far a lovely time. However the first night in our suite was terrible! The sea was a little rough and consequently the ship was rolling a little, but this in itself didn't bother us as we have cruised many times. What was bad was that everything in the suite was rattling, creaking, banging...I felt that the whole room was going to break off and fall into the sea! Not what I expected at all. It was so noisy that both I and my hb just couldn't sleep. We informed the Butler the next morning but all he could offer was a door wedge for the worse offender! Obviously I believe this is a design fault in some way. There is a sliding door between the clothes hanging area and the doors to the toilets which just did not work, consequently it had been wedged open with a door stop. The Butler said he had informed maintenance as it had been like that for some time but nothing had been done so far. The rest of the journey continued to cause similar noises and bangs, depending on the severity of the sea. The engine noise was also very noticeable but we were expecting that being at the back of the ship. Our first morning we asked the Butler for our Ipad, which we had been told on our arrival would be brought each day and our choice of newspapers would be downloaded for our convenience. IT would then be removed in the evening in order for it to be updated. Unfortunately the Ipad never arrived, we asked the Butler twice, the concierge about 3 times but it never did arrive throughout the whole trip! The last disappointment was the width of our very long wrap around balcony. It was only approx 5 .5 foot wide and therefore the only way to stretch out in the (very little) sun was length ways, and the only way to look out to sea was by sitting upright on a chair. When we had been in a Q5 last year the balcony was much wider. It's a pity because I think they have unnecessarily sacrificed balcony space in favour of more room space even thought the rooms are already huge! Overall we had a fabulous trip but there were some downsides to this suite as I have pointed out. Would I go on QV again, yes without a doubt - would I choose this suite again....close call!! Read Less
4 Helpful Votes
Sail Date: December 2018
The voyage was to the Canaries from Southampton. At the start , we were a little apprehensive due to the Bay of Biscay but the ship handled it well despite the 4Mtr swells. We had superb food in the Britannia restaurant and Lido, probably ... Read More
The voyage was to the Canaries from Southampton. At the start , we were a little apprehensive due to the Bay of Biscay but the ship handled it well despite the 4Mtr swells. We had superb food in the Britannia restaurant and Lido, probably the best to date. We were also glad to see that Cunard were maintaining the dress code, I did not see anyone who was not dressed to the correct standard. The dress standard is what Canard is all about. The dining staff were extremely attentive and were very keen to try and please. The ship was decorated beautifully in readiness for Christmas, we even had a small Christmas tree in the room. Our Stateroom was very comfortable, the Cunard staff could not do enough for us, nothing was too much trouble. The enrichment activities were wonderful, in particular the NASA talks by Jim Kennedy. Overall the evening entertainment was to a high standard in particular the Cunard show called Hollywood nights, especially the new introduction of the "Greatest showman" which we thought was stunning. Most of the evenings involved late night drinks in the Commodore club listening to a pianist/singer. Overall a fantastic cruise Read Less
2 Helpful Votes
Sail Date: November 2018
This was my first cruise and I was delighted with all the delicious and varied food, the spectacular shows, the service, the members of both service to the booths and entertainment were always helpful and friendly I really do not have any ... Read More
This was my first cruise and I was delighted with all the delicious and varied food, the spectacular shows, the service, the members of both service to the booths and entertainment were always helpful and friendly I really do not have any complaints. The ship is amazing and all its beautiful locations. I was lucky to be served by Gopal and Dominic every night at the Main Dining and they were the best waiters in the world and the best I have ever had in my life they were very kind, funny and very helpful, if I have the opportunity to take another Cruise would choose the same and of course Gopal and Dominic too. Thanks to you, we spent one of the best holidays of our lives with my family, with my eyes closed I really recommend rhapsody of the seas. I really liked that at every entrance of every restaurant, bar, theater there was disinfectant soap, what a great idea. Keep doing and amazing service and incredibles shows Read Less
3 Helpful Votes
Sail Date: November 2018
Second part of our cruise, which started November 17. Disembarked and made our way into town on the People Mover. The city experienced some rain for the past two days and was flooded. They put up ramps about 1 1/2 foot high to walk ... Read More
Second part of our cruise, which started November 17. Disembarked and made our way into town on the People Mover. The city experienced some rain for the past two days and was flooded. They put up ramps about 1 1/2 foot high to walk on, not very wide, but did the trick of keeping dry. Loved the city, will go back to spend more time exploring in the future. The ship needs some updating. Captain Tobias Oster was great. Very visible and friendly. The Windjammer was really crowded and hard to find a clean table. They weren't that quick in cleaning tables. Getting to the food was another issue. The buffet is set up in a circle in the middle, which makes it hard to navigate. Not much variety for dinner. Went to the main dining room most nights. Breakfast was good, made to order eggs and waffles. Lunch was hit or miss. Service could have been better. Entertainment was good and non stop. The weather was cold and rainy, so no music at the pool. Read Less
7 Helpful Votes
Sail Date: November 2018
I have been on this ship last year (Feb 2018)(Tampa/Belize/Roatan/Cozumel/Costa Maya) and it was an excellent experience overall. My partner and I booked this ship again and did a Mediterranean cruise ... Read More
I have been on this ship last year (Feb 2018)(Tampa/Belize/Roatan/Cozumel/Costa Maya) and it was an excellent experience overall. My partner and I booked this ship again and did a Mediterranean cruise (Venice/Dubrovnik/Kotor/Santorini/Katakolon). I was excited initially as I brought my brother and sister-in-law and it was their first time to cruise. Can’t really complain with the cabin as we booked an interior cabin and it served its purpose considering we will be out most days anyway. However, we have noticed that there are elements in the room that are really run down and needs replacing. But for the price we paid, didn’t really bother me that much. The embarkation was ok, no complaints, pretty smooth actually. So on the first day, probably due to the weather, there was no sail away party! Even an indoor party would’ve been nice to have set the mood. It was all a bit blah. Also disappointed that there was no lobster night! Was informed they don’t do lobster nights on a European cruise. Food was better, the food in the main dining room was excellent. Really enjoyed it. The cruise director Elvis got better towards the end. I like his sense of humour but there’s not enough of him! I only liked two cruise director staff - Tanya and Gianni. The rest needed some personality transplant. Ports of call could’ve been excellent, the weather was just a let down! Maybe do this cruise in the summer months or you’ll be experiencing rain!!! Having said that we still enjoyed it! Now to the biggest letdown - The entertainment! The headliner shows were alright. The production shows however are the same 21 months ago!!! Although the 4 singers were better than the last time, the faces of a couple of dancers were really distracting. It’s like “look at me and my showbiz jazzy robotic smile”. You’ll know what I mean when you see it. Also I had my LASIK surgery since I last cruised with Rhapsody and got better than 20-20 vision and I could not believe what I saw - the female dancers were wearing wigs with chin straps!!! They look horrible! And the amount of pirouette they have in each number was outrageous. It’s like I’ll stretch my legs to the right do a pirouette, move to the front and do a pirouette! My head was spinning watching. Defo need a new choreographer and wardrobe. Now with the costumes - I think it slightly got better the last time but I couldn’t help but chuckle in one number when the female dancers were dressed like red condoms with a glittery hand on their head! I mean what was that!!! Overall, it wasn’t my favourite. Not enough activities onboard either since we can’t sun bathe due to the weather. Just a shame as I loved this ship the first time around! Read Less
2 Helpful Votes
Sail Date: November 2018
We chose this cruise because we got a good deal on it. We're long-time RCI sailers, so only go on their line. The ports were lovely; I had never been to Europe before except a land-based Italy tour, so it was good to see other ... Read More
We chose this cruise because we got a good deal on it. We're long-time RCI sailers, so only go on their line. The ports were lovely; I had never been to Europe before except a land-based Italy tour, so it was good to see other sides of Europe. We didn't do any excursions, just wandered through the towns. As for the ship, it is showing its age with minor issues here and there, but it's still nice. The amenities are just right for the size of passengers. The food and the entertainment are awesome, up to RCI's high standards. I was pleasantly surprised, as the food quality had gone down in some of my previous cruises. Yes, they don't offer lobster any more on the formal night, but there are delicious entrees for everyone at each dinner. We ate at the MDR each night and the two lunches at sea, except at Chops the first night. Windjammer was good for breakfast and lunch, and is relatively large (compared to other RCI ships) for the number of guests, so you usually can find a table. The guest activities through the cruise director's staff were fun, and there was a great variety. I didn't use any of the fitness centers this cruise. It was nice to see that the cruise director's zumba classes were done in the Centrum rather than the little area in the fitness center. The thing I love best about this and all my RCI cruises is the variety of cruisers and the crew. Young and old, active and not, from all over the world. It will keep me coming back! Read Less
1 Helpful Vote
Sail Date: November 2018
We chose this cruise as a before Christmas break, we anticipated cool weather being early Winter, however we hadn't expected the rain! Rhapsody is getting to look tired, the outside has yellow rust stains, the interior well worn ... Read More
We chose this cruise as a before Christmas break, we anticipated cool weather being early Winter, however we hadn't expected the rain! Rhapsody is getting to look tired, the outside has yellow rust stains, the interior well worn in places. The previous cruise had an outbreak of Noro virus so boarding was delayed to allow a deep clean, the Ship was clean and crew were seen frequently washing down rails, tables, chairs in all public places. Outbreak measures were in place in dining rooms, salt & pepper pots were replaced with paper sachets for first 72 hrs. The Crew however are friendly and helpful. Smoking in the Casino makes it an unpleasant place to be for non smokers. The my time dining option is obviously very popular, however the tables in the my time area are crowded together which spoils the ambience. Service was a good standard and food quality was high. The windjammer can be variable and space is an issue on Rhapsody, despite cool weatjer we had no choice but to eat outside on a number of days as the insidd was jam packed. Shows were of the usual standard, entertainment in the Centrum was good, Breakfast in the main dining room was a big disappointment, food cold & limited choice, definately a drop in standard we have had previously on Rhapsody and other ships. Also the time that breakfast is served in main daining room is very limited, will not bother with it again. Chefs table was a great evening, high quality food and superb wine pairings. Read Less
2 Helpful Votes
Sail Date: November 2018
We chose this cruise because of the itinerary. The centrum is the common area where they have nightly entertainment. Seating is limited on the 4th floor. People hang over the balconies of higher floors to take part. On the 3rd day of ... Read More
We chose this cruise because of the itinerary. The centrum is the common area where they have nightly entertainment. Seating is limited on the 4th floor. People hang over the balconies of higher floors to take part. On the 3rd day of the cruise, we were informed that a small percentage of guests had Norovirus. So no touching food in the Windjammer and extensive sanitizing around the ship. Was worried because we were continuing on this ship the next week. The food in the Windjammer was average. Had dinner in the dining room most nights. My Time Dining is great. You can go when you want, not early or late seating. Captain Tobias Oster was very engaging. Saw him many times throughout the cruise. The entertainment in the theatre was pretty good. Most nights had 2 show times. Itinerary was good and getting off at each port was organized and fast. Read Less
47 Helpful Votes
Sail Date: November 2018
We normally sail Norwegian, and have also sailed Royal Caribbean a few times. Our reason for choosing Pullmantur for this trip was solely cost - the cruises with this line are often very competitively priced. We are a couple in our mid ... Read More
We normally sail Norwegian, and have also sailed Royal Caribbean a few times. Our reason for choosing Pullmantur for this trip was solely cost - the cruises with this line are often very competitively priced. We are a couple in our mid 30's from Scotland. Our travel agent warned us that this is an old ship, that we're not paying much to travel with, and to set our expectations accordingly. We read through details of the ship and noted the key differences - that there is one main dining room, no choice of restaurants, and only a small selection of bars. We also noted that entertainment is in Spanish. We both absolutely loved this cruise. It is one of the most relaxing cruises we've ever had - and we will definitely be booking Pullmantur again. However, this cruise will not be for everyone, and it's important to appreciate that this Pullmantur is different - not necessarily better or worse. I will make some comments that seem judgemental - they are. These are my honest observations, and your feelings on the subject are likely to be different: The line is not American - which is strange, since Royal Caribbean own 49% of it, apparently. The passengers on Pullmantur are far less entitled than on American lines such as Norwegian and Royal Caribbean - they are happier, more care-free, and I have not seen the entitlement and rudeness shown to staff that I have witnessed on other lines. The staff seem more relaxed, too. There is no tipping - gratuities are paid with your cruise fare, and are not mentioned at any point during the entire cruise. On the rare occasion you have to pay for something, there isn't even a tipping line on the receipt! Inclusive means inclusive - you simply ask for a cava, and are given a cava. Nobody takes your card - there is no receipt presented in a folder, there is no opportunity for tipping. You just get your drink, a smile, and you're on your way. This is far more relaxed. Coffee - any variety - is free. I always resented 'speciality coffee' being charged for even with a premium drinks package on Norwegian. On there Horizon, there is a large (and overstaffed!) coffee shop called Cafe Cafe, which offers a variety of teas and coffees (as well as cocktails, and other alcohol) for free. It's a really relaxed environment. Photos - they barely bother. It's great! With other lines, you're harassed every damn night at dinner, every time you get off the ship, every time you get on the ship. We had one photo for getting on board, and one at dinner, and that was it - we never saw a photographer again. Ideal. Food - it's not American. There are no comforting piles of crap. It's largely Mediterranean, sensible portions, and decent quality. I have a food intolerance, and felt really looked after - I can recommend this line for coeliacs. Even at breakfast there is a gluten free area with cakes, bread, a dedicated gluten free only toaster, cereals, etc. They can make the usual adaptations to standard meals, but it's nice not to need to ask. See where I'm going here? It's not an Amercian line, and they don't nickel and dime you as though you're on one. So, that's all the things I love about Pullmantur. On to some drawbacks: Entertainment - this isn't an issue for me, but I know this is important to many cruisers. If you don't speak Spanish, then you will be disappointed. There are no broadway shows. There are things on in the theatre - no idea what, they're all in Spanish. Gym - this one did irritate me, but, it is what it is - it's crap, and despite limited space, it could be better. There are a few cardio machines - treadmills, static bikes. The bikes are showing their age, and I could feel one of them slipping, this needs proper maintenance. There is a good selection of free weights, but the benches are cramped, so it's just as well the gym wasn't busy on my visits. The choice of machines is bizarre - there are two entirely pointless goodgirl-badgirl machines (leg adducter machines!), which really aren't a good use of space. Replacing them with cables would give far more resource in the small space. Rooms - a mixed bag! First, I loved the space in my room, although I don't think it can be much larger than a standard ocean-view, it felt bigger, and there was loads more storage, not to mention a proper desk. It feels dated, but solid. The bathroom.... it's functional, it's clean - but looks dated. I can live with clean but dated, however, some people cruise for luxury, and the bathroom... well, it's a bit budget motel. But then, that's the price bracket you're paying. Casino - I hate the things; they're vulgar. The casino on this ship is tiny, and for once, is non-smoking! I have nothing nice to say about casinos anyway, but if I was into them, this casino would be underwhelming. Given that few people seemed to use it, clearly other passengers feel the same. That's it for drawbacks. Some random observations: I love the staff. They are kind, honest, and genuine. They do not have the false happy-smiley thing going on with American lines. No disinterested "How are you" type questions. They provide efficient, friendly, polite service, without the faux-customer service you'll see elsewhere. They will go out of their way to help you - even when you don't ask for help. For example, bar staff will often recommend a free house spirit rather than a premium drink. Overall, I don't feel sold to - I feel I have been on a relaxing holiday. We will be sailing with Pullmantur again, but not exclusively. They are not a premium line nor a luxury line - they're an honest company that'll provide a relaxing holiday. Read Less
1 Helpful Vote
Sail Date: November 2018
Ports advertised. Dining staff was wonderful as was our cabin steward. Port excursion in Kotor, Montenegro was well below Princess standards. It was advertised as a dining experience with an experience chef in a private home. It was ... Read More
Ports advertised. Dining staff was wonderful as was our cabin steward. Port excursion in Kotor, Montenegro was well below Princess standards. It was advertised as a dining experience with an experience chef in a private home. It was supposed to be a three hour tour. The food was poor and was not a meal. The food was also not presented well and would be considered a snack at the very least. The tour lasted less than two hours as well. All of this for $99.00. The port in Ravenna, Italy was 30 minutes from the town of Ravenna and if you wanted to leave the ship there was a $26.00 fee for a bus to take you to Ravenna. It appeared to be a relevently new port and offered little to do. There was very little information regarding transportation options when you left the ship at ports if you were not on a ship excursion. The staff on the Pacific Princess was very friendly and accommodating on the cruise making the time on the boat enjoyable. Read Less
2 Helpful Votes
Sail Date: November 2018
The itinerary was the reason for choosing this cruise. Having sailed on 3 other Solstice class ships, we wanted to sail on Eclipse and were not disappointed! Celebrity has come through again with stupendous service from check-in through ... Read More
The itinerary was the reason for choosing this cruise. Having sailed on 3 other Solstice class ships, we wanted to sail on Eclipse and were not disappointed! Celebrity has come through again with stupendous service from check-in through disembarkation. This ship was refurbished and it shines. Cleanliness and service is a hallmark. Our cabin was great with an attentive stateroom attendant and our dining experience each night was met with a smiling waiter, assistant waiter and sommelier. We only scheduled one shore excursion with the cruise line due to no other alternative in Zadar, Croatia. All other ports, we scheduled tours through Viator, ItalyTours.EU and Costco. These tours provided a better alternative due to timing, cost, and significantly fewer passengers. Most tours were 8-16 people, much better with logistics. There was never a worry in returning to the port on time. The entertainment seems to improve with each trip. The guest speakers were interesting and provided a good diversion during sea days. The Eclipse orchestra along with the Celebrity singers, dancers, and acrobats were outstanding. Other smaller venues were good as well. The only disappointing venue was the Hollywood Glass Show. Previously under the auspices of Corning, these shows were continual demonstrations of glass creations and ultimately sold for charity. The current show is obviously for revenue. Suggestion: do your homework for shore excursions and book a cruise while onboard, it provides flexibility for future travel and all questions can be answered face to face. Read Less
4 Helpful Votes
Sail Date: November 2018
Awesome service awesome itinerary outdated ship. Not much onboard activity. Food quality wasn’t the best. We wound up eating at specialty dining 4 of the 7 nights. The specialty dining was awesome and thank goodness for that. The ... Read More
Awesome service awesome itinerary outdated ship. Not much onboard activity. Food quality wasn’t the best. We wound up eating at specialty dining 4 of the 7 nights. The specialty dining was awesome and thank goodness for that. The customer service was superb. All employees went above and beyond to make you feel welcome. The internet was pretty good up until our last day. This is an older ship so it lacks some of the amenities we are used to. Also the live music catered to. Much much older crowd. Overall I’d say it was a good cruise because we had an awesome itinerary. This ship definitely would not be my first choice but it would not be my last either. Maybe during the next refurbishment the rhapsody will get a few bells and whistles and also an updated windjammer menu. Lord it was chicken every day lol. Chops was worth every penny. Read Less
3 Helpful Votes
Sail Date: November 2018
I have always wanted to go on a cruise, I saved money for a long time, in order to take my daughter on this cruise. I had been given very high expectations from family and friends who have cruised, regarding the level of service that I ... Read More
I have always wanted to go on a cruise, I saved money for a long time, in order to take my daughter on this cruise. I had been given very high expectations from family and friends who have cruised, regarding the level of service that I could expect and the quality of the food. My first disappointment was when we were met at Venice airport by Royal Caribbean staff, who told us that we had to wait half an hour for our transfer to the ship. The staff were rather abrupt and rude. When we got off the transport at the quay side, we were directly across from the ship, however we were told that we had to carry our own suitcases off the coach and take them to the crew who were about 10 paces away from us, in order for them to be delivered to our cabins. I felt that the staff should have got our luggage off the coach for us, given the supposed high quality of service that is allegedly offered. My experience of embarkation was of being herded like cattle by very rude staff. I booked an inside cabin because I was advised that they are very and that I wouldn’t spend much time in it anyway, my first impression was that it was dingy and dark. As the week progressed, we got used to the cabin, although we wished I had booked an outside cabin. There was adequate wardrobe and storage space and the bathroom was fine, it just felt too compact. The food in the main restaurant and the buffet restaurant was average, possibly the standard that you would expect to get in a three star hotel. The food in the fine dining restaurants was excellent, however it cost an additional 40 Dollars for each meal. The service at the bars eas slow, it took an average of ten minutes to get a drink, when the bar was empty, the staff would start getting my drink and then wander off and do something else and then come back to give me my drink. Waiter service for drinks was even worse, taking up to half an hour from ordering the drink to actually getting it. The entertainment was abysmal, I was expecting West end style shows but I certainly didn’t get anything like that, it was very disappointing as it was a film or the cruise staff putting on an amateur tshow. In all honesty, I think that the entertainment at Butlins was much better. Both the indoor and outdoor pools were freezing and I wasn’t able to use them, the jacuzzis were very nice. The main areas of the ship were lovely, particularly the atrium. I wouldn’t recommend the Rapsody of the seas to anyone, generally the service was atrocious, half of the staff were pleasant and the other half were downright rude. A member of staff informed me that his tips have halved over the last ten years, I informed him that I am surprised that anyone tips this poor level of service. If you fancy a trip on Rapsody of the seas, my advice is to try Butlins, the service, entertainment and food are far better. Read Less
Sail Date: November 2018
We were looking for an itinerary that sails from Venice so this was a perfect fit. While exploring the options we found the only cabin available was aft facing balcony and we grabbed it. We reached venice two days before the sailing ... Read More
We were looking for an itinerary that sails from Venice so this was a perfect fit. While exploring the options we found the only cabin available was aft facing balcony and we grabbed it. We reached venice two days before the sailing shaken with the news of floods in venice. We reached during high tide and were advised at the ticket booth to take alilaguna water taxi to reach San Mark Square. San Mark square was flooded (the water was just below knee length) and our hotel was just behind the square. We had to buy disposable rain shoes (10 euros each) and hire a porter (for 30 euros) for the laguage. We we were all settled by evening. Water had receded and venice was more beautiful. We had a stroll on the square and the waterfront. Had an amazing seafood pizza at Leoncini. Next morning we had walking tour of venice, Basilica de san marco and Doge's Palace. Afternoon there was gondola ride. Evening we took a one and half hour ride on vaporetto line 2. It covered grand canal even better than gondola and also gave us a glimpse of the harbour. Next morning we arrived at venice harbour. The check in process was smooth and quick. Cabin/ stateroom: We were in aft facing balcony room no. 7656. It was spacious stateroom with huge balcony. The attendant Daisy was helpful. Dining: Windjammer cafe the buffet restaurant had variety of food. However, we felt that they close it very early (around 10 pm) and start winding up much before that. Fine Dining Edelweiss Fine Dining restaurant had good Indian menu and the captain Paras served us well. Embarkation was smooth and hustle free. On-board activities were ok. They showed some good movies on the big screen every evening but it was too cold to sit outside. We took the shore excursions from Royal caribbean. We loved Melissani (Argostoli) and Lipa (Montenegro) Caves. Many activities and restaurants were closed due to off season. Disembarkation was very smooth and we got off at our convenient time. Read Less
3 Helpful Votes
Sail Date: November 2018
We are just back from a 7 night cruise around the Greek Islands onboard Royal Caribbean’s Rhapsody of the Seas. All in all, it was a very pleasant cruise but there were definetly one or two things that could have been improved upon. ... Read More
We are just back from a 7 night cruise around the Greek Islands onboard Royal Caribbean’s Rhapsody of the Seas. All in all, it was a very pleasant cruise but there were definetly one or two things that could have been improved upon. We embarked in Venice and stayed the night beforehand in the Hilton Garden Inn Venice Mestre. This was very reasonably priced and in a perfectly fine location for getting from the airport and then to the port. There was a bus stop at the entrance to the hotel. Here we boarded a bus and it dropped us off at Piazzale Roma. From here we got the People Mover to the cruise port. All in all, this cost us just 3 Euros pp (1.50 for the bus and 1.50 for the People Mover.) Embarkation was very smooth. From our arrival at the luggage drop off point until stepping onto the ship, the whole process took less than 20 minutes. The luggage handlers/check-in staff/security staff were all friendly ad we found this to be the easiest embarkation we’ve had for any cruise so far. Venice is a BEAUTIFUL city to sail out of. Make sure you are outside for this. The sun had set by the time sail-out came, but Venice is still lovely to look at in the evening. The first port of call was Kotor in Montenegro. The sail-in was spectacular. Would happily return to view this sail-in again! Everywhere you looked, seemed like it could be a postcard picture! We spent the afternoon just meandering through the streets in Kotor. Up next was Corfu. We had a very short stop here, however. We arrived around 8am and all aboard was at 1.30pm. We decided to book the Hop On Hop Off Bus Tour. On leaving the harbour terminal, it was just a short walk to the bus. In all honesty, there wasn’t an awful lot to this bus tour. We got off in the Old Town and spent some time perusing the shops and having a snack in a café. We then boarded another bus and returned to the ship. Next up for us was Piraeus, which is the port of Athens. We booked a sightseeing tour through Royal Caribbean. We rarely book with the ship but this excursion was a steal of £35. Too book independently wasn’t that much cheaper. This tour showed us the various sights in the city, and provided us the opportunity to stop for photos and browse some shops. All in all, it was a very enjoyable day on shore. The penultimate port of call was Mykonos. This is a real beautiful island. It was an extremely windy day which made coming in by tender VERY bumpy. There were some lovely shops, bars and cafés to peruse, and of course visit the windmills. They really are lovely to look at. Our final port of call was Argostoli in Kefalonia. This was the port of call I was least looking forward to beforehand. We did not spend long on land here. We browsed some shops but then returned to the ship fairly quickly. The weather wasn’t great this day – it was a lot cooler and rain showers. So on to the ship – Rhapsody of the Seas was on the whole a pleasant ship. The crew were tremendous. We had the best stateroom attendant that we have ever had. Our inside room was spacious enough for the two of us and there was plenty of storage. The Centrum was spectacular to look at and was seven decks high I believed. It was a nice place to gather for entertainment in the evening. The adult only Solarium was a really nice space. There was always plenty of seat/loungers available and the pool was reasonably quiet throughout. The food we received in the Edelweiss MDR was good-very good. The service was brilliant. Our waiter was attentive and remembered so many details about us throughout the week. There was always plenty of empty tables and chairs and in the Windjammer Buffet. Some not so positive notes: The Windjammer Buffet…oh dear oh dear…the food wasn’t good here. There wasn’t much in terms of variety and the food was often cold and lacked flavour. The layout of the buffet is also problematic. It sort of in a spiral in the middle of the space. This made the area around the food very cramped and crowded at times. The décor was also a bit out of date. Something circa 1985 I think! The centrum, whilst spectacular to look at, could become very crowded at night. There was limited seating and limited space to seat. If you are going to something in the Centrum, get there early. The theatre, whilst very comfortable and spacious for a ship this size, was very out of fashion. It needs a makeover fast. The adult-only Solarium also suffers from a logistical flaw. The Park Café is located within the Solarium. This means that children are able to walk through the Solarium to get to the Park Café. They can also sit within the Solarium as they eat. Again, not the best layout here from Royal Caribbean! All in all, it was a really great cruise and we really enjoyed it. The itinerary was exciting for us – we had never been to any of these places. I would happily return to Kotor and Mykonos again. The ship was ok, but had a few issues, as I’ve listed above. Read Less
1 Helpful Vote
Sail Date: November 2018
The locations is why we picked this cruise. There was alot we liked and some we did not. The ship is old and worn It is small.. We had a Junior Suite with a balcony. Embarkation and disembarkation went very well. We bought deluxe ... Read More
The locations is why we picked this cruise. There was alot we liked and some we did not. The ship is old and worn It is small.. We had a Junior Suite with a balcony. Embarkation and disembarkation went very well. We bought deluxe dining and beverage packages. We did not do any excursions we explored on our own. That was wonderful. We walked allover and loved it. We visited Mykonos, Argostoli, Corfu and Athens. We ate in all of the specialty restaurants and they were good. The beverage was definitely worth it. All of the bottled water soft drinks and alcoholic beverages. Definitely way to go. Entertainment was great.Illusionist Raven was amazing!!! Great show. sit up close. Band called Elements were amazing!! The staff were awesome!! Everyone super nice and attentive. Monica at the Schooner Bar always remembered us!! Great!! Sheila from Chop House was super helpful and nice!! The medical staff took care of a minor health issue superbly. The hair stylist was amazing although the spa manager was horrible. He brought it down from 5 star to 4. I did tell the guest services and not sure anything ever came of it. Avoid him and get the stylist services are worth it. I cannot remember her name but she is the best. Great cruise minus that one staff member. The locations were great. Seven day cruise out of Venice. We stayed a couple days before the cruise. That was awesome!! I recommend the cruise because of the ports but be ready for an old and small ship. Read Less
9 Helpful Votes
Sail Date: November 2018
1st Cunard experience and sad to say we have B2B booked with them in Aug/Sept 2019, 1st time ever I'm only half hearted about an upcoming cruise !!!!!! I'm sure the locations will cover any Cunard shortcoming. Let me start by ... Read More
1st Cunard experience and sad to say we have B2B booked with them in Aug/Sept 2019, 1st time ever I'm only half hearted about an upcoming cruise !!!!!! I'm sure the locations will cover any Cunard shortcoming. Let me start by saying that while nothing was really wrong it's just that there was nothing that stood out or made the cruise an unforgettable 5 (or even 4) star experience. We cruise to relax and unwind, enjoy new locations and enjoy the company of cruisers from different parts of the world .... being a Luxury category cruise line with a bit of nostalgia thrown in we expected to be treated to something special, we dressed the part, as Cunard expect/insist, but were totally disappointed with the level of service provided. Perhaps suite guests get to experience this sense of "luxury" in their dedicated dining room ..... for others it appears non existent (cattle making up the numbers providing a bit of profit to Cunard ?). Embarkation went smoothly enough, there was an initial problem with the gangway but once this was resolved, no problem, guests were quickly able to board. Had read that a few previous QE guests indicated the ship was looking a bit tired and dated, apart from from minor carpet issues on a couple of decks we saw, and had no issue with the ships condition .. ours was the last cruise before a scheduled refurbishment. We almost always travel in oceanview and our cabin (1076) was as expected, about average size and fit out compared to previous (non Cunard) cruises. Our Steward (Mario) was overly quiet and shy but always offered a greeting when we met, no problem or issue there. Having left London early a quick snack for lunch was enjoyed in the buffet, all tastes were provided for and we never really had an issue with quick meals that we had there after shore excursions and such. Same can't be said for the Lido Grill on the pool deck where the 'chef' seemed to think that cooking was a chore. The only thing that kept us sane during dinner was the company of fellow cruisers, we're asked to dress to a 5 star standard but service was at a 2 star level ..... the meals were unimaginative, bland, small, lacking in variety and very below par for a 5 star cruise liner .... this was the 1st time ever that an incorrect meal was provided, not once but twice !! Initially they indicated a 'wine package' would be available, no details were ever offered or suggested/recommended (yes we could have asked for it but should that really be necessary?). perhaps being the 2nd sitting was a little too strenuous for staff. After dinner most cruise lines offer a reasonable show ..... we sat through about 5 minutes of 2 offerings and quickly departed, extremely poor, worst offering we've ever experienced. One or 2 of the 'enrichment' talks' apparently were quite good, but may have meant little for non British guests. Shore excursions/tours were about average in cost (they're all on the pricey side) but were well managed with minimal hassles. One of the issues many people have is being hassled for drinks every 5 minutes .... let me assure you this will NOT happen .... indeed drink service was extremely hard to obtain, always quicker to walk up and order yourself rather than wait for service staff to ask (5 star prices with 2 star service). After a day or 2 we established a rapport with the wait staff in the midship bar and had no problems there, initially. Being on a late dinner sitting we always made our way there before changing for dinner .... after 5 or 6 days of sitting there between 5 - 7 pm enjoying a martini I was asked to leave "sorry sir, no jacket, no service after 6pm" .... was OK for at least 5 days but must have got someones nose out of joint ???? Being scheduled for refurbishment resulted in most "shops" shutting down 2 or 3 days before the end of the cruise ... not a great experience for guests to have staff moving bits and bobs into storage while the cruise is still underway. Disembarkation could have been as efficient as boarding if it wasn't for the fact that workmen were crowed around waiting to board as guests were being offloaded. In closing the QE will be doing sailings out of Australia from Feb 2019 ..... I wish them luck, cruising tropical waters during an Australian summer is about daytime shorts and evenings with light, neat casual clothes to match the conditions (forgot the jacket) ..... not sure the Cunard dress standards will be appreciated by Aussie cruisers. Read Less
Sail Date: November 2018
Cruised NCL 7 times in last 7 years. 1st European cruise. Amazing excursions everyday. Fantastic service at the restaurants. Disappointed with the lack of entertainment/bars that I’m used to on the bigger ships of NCL. What makes NCL so ... Read More
Cruised NCL 7 times in last 7 years. 1st European cruise. Amazing excursions everyday. Fantastic service at the restaurants. Disappointed with the lack of entertainment/bars that I’m used to on the bigger ships of NCL. What makes NCL so great are the specialty restaurants and the entertainment on the ship. Howl at the moon, blues bar, Broadway type shows were sorely missed on this cruise. The service at the restaurants could not have been better. We are at the main dining room one night ((we purchased 8 specialty dinner for 2) and we were pleasantly surprised at how good the food was. The staff did a tremendous job with all of the excursion planning each morning and each destination had a lot to offer. We had terrific guides on each visit too. We are very excited the the Epic will be coming to Europe soon. I have been on this ship twice already and it’s one of my favorites. Read Less
2 Helpful Votes
Sail Date: November 2018
We took cruise for Anniversary with our elderly mothers. It was our first time on Norwegian cruise. We usually book Royal Caribbean. We chose this particular ship for the very appealing itinerary. The ship was satisfactory. Food was ... Read More
We took cruise for Anniversary with our elderly mothers. It was our first time on Norwegian cruise. We usually book Royal Caribbean. We chose this particular ship for the very appealing itinerary. The ship was satisfactory. Food was good. We were able to upgrade to balcony which is a bonus for Mediterranean cruise. The sunrises were spectacular. Service and cleanliness of cabin was exceptional. On board activities were not appealing but if you just want to relax, read or sleep would be perfect. We would have appreciated in cabin movie options and not having $7.95 room service charges. Did not like general movie theatre area.it was not comfortable. Theatre/movie needs upgrade and theatre style seating. Bed was not comfortable. The port excursions were comprehensive and we enjoyed all of them. The time between each course during dinner took too long at Windows and Garden. Overall, we were satisfied with our experience. It was definitely a destination cruise. Careful planning and preparation should be considered for anyone with disabilities or physical challenges specifically for excursions. Read Less
5 Helpful Votes
Sail Date: October 2018
We chose this cruise due to the ports (Rome, Crete, 3 days Israel, Mykonos, Athens , Naples) and because we liked our cruise on the Celebrity Silhouette in January. This was my 15 cruise (Celebrity, Royal Caribbean, Princess, Carnival, ... Read More
We chose this cruise due to the ports (Rome, Crete, 3 days Israel, Mykonos, Athens , Naples) and because we liked our cruise on the Celebrity Silhouette in January. This was my 15 cruise (Celebrity, Royal Caribbean, Princess, Carnival, Holland America)and I believe the Constellation is my favorite ship so far. I enjoyed the easy layout and the general ambiance. It is not a party ship and in general I would say that the average age is 50+ and mostly well traveled cruisers but I'm looking to relax on a cruise. My favoite things about this ship: 1) The 3 story bow shaped window at the back of the Marco Polo dining room (fabulous views as we departed the ports) 2) The outside movie theatre. At the back of the ship deck 12 (go to 11th floor then walk upstairs) instead of being at the pool deck. Very nice comfortable lounge furniture. I was surprised with the sun out how well the movie still showed on the screen. 3) Theatre. Very nice size for this size ship, never had a problem finding a seat at either time frame. Nice mixture of entertainment. 4) The table/bar area at the back of the ship just beyond the buffet. Very seldom crowded, quiet place to eat and enjoy a mixture of covered and uncovered seating. 5) Very good ship's excursions and I'm not a great lover of ship's excursions in general but these were exceptional. 6) Many nice quiet nooks inside to sit and read or just converse with friends. Read Less
Sail Date: October 2018
I chose this cruise because a group of us wanted to visit countries the apostles did their missions. The installation were very good, good options were also good and the service in the rooms was the best. Our allocated attendee Dewi was ... Read More
I chose this cruise because a group of us wanted to visit countries the apostles did their missions. The installation were very good, good options were also good and the service in the rooms was the best. Our allocated attendee Dewi was the best o ever had in any hotel or cruise. Seat down dinner was also a treat. The food selection was good and our waiters Arman, Linda and Adrian made our stay very enjoyable. Embarkation and disembarkation at every port was straight foward. We stayed on the 2nd deck. No window. Room was comfortable. The spa is also very, the persion garden, massagens and pedicures but you do pay excessively or these services. The worse think for me was the fact that they always chose to leave dock around dinner time and the initial rocking of the ship always made me sick and the service at customer service was not good. Some very rude lady. Not sure how she was selected to be in that post. Everyone i spoke too had a hard time whenever she was the one serving. We were a group of 95 people. There were also very limited activities and shows where sometimes very good most times not worth the time. Read Less
8 Helpful Votes
Sail Date: October 2018
It was the worse cruise we have ever been on. On getting to Rome Port the ship wasn’t there due to bad weather which they were aware of 24 hours beforehand. We then had to wait over 6 hours on a hard chair (if you were lucky to get one) ... Read More
It was the worse cruise we have ever been on. On getting to Rome Port the ship wasn’t there due to bad weather which they were aware of 24 hours beforehand. We then had to wait over 6 hours on a hard chair (if you were lucky to get one) and all we were offered was a small bottle of water and a small packet of crackers which they run out of so we only got 1 to share. When we got to our cabin it wasn’t cleaned out sticky marks on the unit. The toilet smelled. Had to ask for disinfectant. The hand towels were a disgrace ready for the bin. Then our fiasco began our air conditioning didn’t work and we had 5 visits from maintenance before they installed a new unit. We asked to be put into a different cabin but was told there weren’t none as shipwas full. Then on the 5th day toilet didn’t work so once again had to wait in cabin for anew system to be put in. The whole ship looked as if it needed refurbishing. There wasn’t any currency to be had on the places we were visiting . The days at sea were a disgrace nothing organised unless you wanted to gamble or attend an art auction. The excursions cost a fortune so didn’t go on any. All the food in restaurant came up cold and had to keep returning it and the variety of food was very poor. The entertainment was more suitable for children which obviously didn’t appeal to most people as the theatre was never full. It was such a disappointment as we went on this cruise to celebrate my husbands special birthday. Read Less

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