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1,113 Europe - Eastern Mediterranean Cruise Reviews

My husband and I traveled with our family celebrating our 50th wedding anniversary. Sadly specialty restaurants are the way to go anymore as Tides food was less than average for dinner, and the service was hit & miss depending on the ... Read More
My husband and I traveled with our family celebrating our 50th wedding anniversary. Sadly specialty restaurants are the way to go anymore as Tides food was less than average for dinner, and the service was hit & miss depending on the table assignment. Thankfully we weren't at the originally assigned table throughout the cruise. Toward the end of our journey, we chose Giovannis (excellent) and Chops for superior filet mignon and service. Why is it necessary to pay extra for what's already paid for!? If onboard, lunch was best at the buffet. The non alcoholic package was worth it...although again paying extra for what should be included: fresh squeezed OJ and Lattetudes for cappuccinos, frappuccinos and lattes. The staff there was stellar. Our cabin, 9212, was a great location mid-ship and larger than average. Both staterooms were rundown, drapes torn/ dirty, & the refrigerators were never cold. The bed was comfortable and the stewards worked hard cleaning every minute they were on duty. All the ships window were filthy. Entertainment, beyond the midshop lobby, was zero in our opinion. The casino smoke carried over throughout that deck. Watch your folio for added charges you may want to challenge. Both our families did. Embarkation and debarkation was easy. Upon return to airport, we didn't pay more than €100 for two (taxis are waiting to add you to passenger vans). We pre-booked three exceptional tour guides online by reading reviews on Cruise Critic. PKTravel and Santoriniexperts is another. Read Less
Sail Date April 2019
We previously cruised on Costa, Carnival and Holland America as suite guests. We purchased a suite on MSC. This time there was no champagne in the cabin, no daily fresh fruit, no coffee and no hair conditioner. And no folded towel animals ... Read More
We previously cruised on Costa, Carnival and Holland America as suite guests. We purchased a suite on MSC. This time there was no champagne in the cabin, no daily fresh fruit, no coffee and no hair conditioner. And no folded towel animals :-) One of the mirrors was making a rattling noise in rough seas when the boat was rocking. Needless to say the noise was keeping us awake at night. Cabin server did not pay attention to details. I had to call Guest services to have hand soap refilled, bath towels and bathroom floor rug delivered. He was not picking up drink glasses that we were bringing from a bar. There were times when the glasses were sitting on the table for two days. Excursions were nice and most of the tour guides were very knowledgeable. We didn’t care for the tour guide in Marseille- Ola or Olga. Her English was not great and she was sometimes out of words. We were surprised she was not better prepared for the excursion. Her English vocabulary was poor. Shows were excellent and I gave MSC a score of 10 for their entertainment. You will enjoy their evening shows! Food - food presentation was 7-8 on the scale. Portions are really small. Breakfast and lunch for suite guests were the weakest areas. We had breakfast 4 times in a private restaurant but gave up after the 4th day because omelettes didn’t have the ingredients that we ordered and light Pepsi and orange juice were not delivered. So we started going to the buffets. Spa - I had 2 massages and a facial. Bali massage was great but the hot stone not so much. There was no music for the first 20 minutes because the system was down. I sent the massage therapist to the front desk twice to ask about it because all I was listening to was the sound of the blinds hitting the window frame. Hot stones were getting cold and the technician was not removing them so I was cold. When I walked in, the room was cold. The technician told me she was cold. So how was I supposed to relax when my feet turned into icicles? The temperature should have been much higher. Facial - they don’t have the arm that releases steam and warms up skin. Basic setup. Read Less
Sail Date April 2019
We booked all inclusive package for couple (3 massages p/p). When we tried to schedule our massages the spa reception lady told us that they cannot accommodate the time when we wanted to have our massage. She gave us all the rubbish times ... Read More
We booked all inclusive package for couple (3 massages p/p). When we tried to schedule our massages the spa reception lady told us that they cannot accommodate the time when we wanted to have our massage. She gave us all the rubbish times instead (our scheduled dinner time). She said they are fully booked. But how can they be fully booked when they are offering discounted massages everyday. The couple we met on this cruise who cruises regularly said to us that it's better not to book it in advance because they will give you a schedule according to your liking if you book it right there and then and they have discounts everyday anyway. Spa is basic, just 3 thermal rooms. No jacuzzi or whatsoever. Food is average. Not too bad. Not that great either. Bathrobes not available unless you pay extra hundred pounds (available for aurea guests only). Do not get the fantasia upgrade, there are travel companies who can give you free water at bella experience. Fantasia is not worth it unless u wanted a Mediterranean breakfast delivered to your room everyday (just croissants, bread, jam, cereals). Read Less
Sail Date April 2019
Second part of our cruise, which started November 17. Disembarked and made our way into town on the People Mover. The city experienced some rain for the past two days and was flooded. They put up ramps about 1 1/2 foot high to walk ... Read More
Second part of our cruise, which started November 17. Disembarked and made our way into town on the People Mover. The city experienced some rain for the past two days and was flooded. They put up ramps about 1 1/2 foot high to walk on, not very wide, but did the trick of keeping dry. Loved the city, will go back to spend more time exploring in the future. The ship needs some updating. Captain Tobias Oster was great. Very visible and friendly. The Windjammer was really crowded and hard to find a clean table. They weren't that quick in cleaning tables. Getting to the food was another issue. The buffet is set up in a circle in the middle, which makes it hard to navigate. Not much variety for dinner. Went to the main dining room most nights. Breakfast was good, made to order eggs and waffles. Lunch was hit or miss. Service could have been better. Entertainment was good and non stop. The weather was cold and rainy, so no music at the pool. Read Less
Sail Date November 2018
I have been on this ship last year (Feb 2018)(Tampa/Belize/Roatan/Cozumel/Costa Maya) and it was an excellent experience overall. My partner and I booked this ship again and did a Mediterranean cruise ... Read More
I have been on this ship last year (Feb 2018)(Tampa/Belize/Roatan/Cozumel/Costa Maya) and it was an excellent experience overall. My partner and I booked this ship again and did a Mediterranean cruise (Venice/Dubrovnik/Kotor/Santorini/Katakolon). I was excited initially as I brought my brother and sister-in-law and it was their first time to cruise. Can’t really complain with the cabin as we booked an interior cabin and it served its purpose considering we will be out most days anyway. However, we have noticed that there are elements in the room that are really run down and needs replacing. But for the price we paid, didn’t really bother me that much. The embarkation was ok, no complaints, pretty smooth actually. So on the first day, probably due to the weather, there was no sail away party! Even an indoor party would’ve been nice to have set the mood. It was all a bit blah. Also disappointed that there was no lobster night! Was informed they don’t do lobster nights on a European cruise. Food was better, the food in the main dining room was excellent. Really enjoyed it. The cruise director Elvis got better towards the end. I like his sense of humour but there’s not enough of him! I only liked two cruise director staff - Tanya and Gianni. The rest needed some personality transplant. Ports of call could’ve been excellent, the weather was just a let down! Maybe do this cruise in the summer months or you’ll be experiencing rain!!! Having said that we still enjoyed it! Now to the biggest letdown - The entertainment! The headliner shows were alright. The production shows however are the same 21 months ago!!! Although the 4 singers were better than the last time, the faces of a couple of dancers were really distracting. It’s like “look at me and my showbiz jazzy robotic smile”. You’ll know what I mean when you see it. Also I had my LASIK surgery since I last cruised with Rhapsody and got better than 20-20 vision and I could not believe what I saw - the female dancers were wearing wigs with chin straps!!! They look horrible! And the amount of pirouette they have in each number was outrageous. It’s like I’ll stretch my legs to the right do a pirouette, move to the front and do a pirouette! My head was spinning watching. Defo need a new choreographer and wardrobe. Now with the costumes - I think it slightly got better the last time but I couldn’t help but chuckle in one number when the female dancers were dressed like red condoms with a glittery hand on their head! I mean what was that!!! Overall, it wasn’t my favourite. Not enough activities onboard either since we can’t sun bathe due to the weather. Just a shame as I loved this ship the first time around! Read Less
Sail Date November 2018
We chose this cruise as a before Christmas break, we anticipated cool weather being early Winter, however we hadn't expected the rain! Rhapsody is getting to look tired, the outside has yellow rust stains, the interior well worn ... Read More
We chose this cruise as a before Christmas break, we anticipated cool weather being early Winter, however we hadn't expected the rain! Rhapsody is getting to look tired, the outside has yellow rust stains, the interior well worn in places. The previous cruise had an outbreak of Noro virus so boarding was delayed to allow a deep clean, the Ship was clean and crew were seen frequently washing down rails, tables, chairs in all public places. Outbreak measures were in place in dining rooms, salt & pepper pots were replaced with paper sachets for first 72 hrs. The Crew however are friendly and helpful. Smoking in the Casino makes it an unpleasant place to be for non smokers. The my time dining option is obviously very popular, however the tables in the my time area are crowded together which spoils the ambience. Service was a good standard and food quality was high. The windjammer can be variable and space is an issue on Rhapsody, despite cool weatjer we had no choice but to eat outside on a number of days as the insidd was jam packed. Shows were of the usual standard, entertainment in the Centrum was good, Breakfast in the main dining room was a big disappointment, food cold & limited choice, definately a drop in standard we have had previously on Rhapsody and other ships. Also the time that breakfast is served in main daining room is very limited, will not bother with it again. Chefs table was a great evening, high quality food and superb wine pairings. Read Less
Sail Date November 2018
We chose this cruise because of the itinerary. The centrum is the common area where they have nightly entertainment. Seating is limited on the 4th floor. People hang over the balconies of higher floors to take part. On the 3rd day of ... Read More
We chose this cruise because of the itinerary. The centrum is the common area where they have nightly entertainment. Seating is limited on the 4th floor. People hang over the balconies of higher floors to take part. On the 3rd day of the cruise, we were informed that a small percentage of guests had Norovirus. So no touching food in the Windjammer and extensive sanitizing around the ship. Was worried because we were continuing on this ship the next week. The food in the Windjammer was average. Had dinner in the dining room most nights. My Time Dining is great. You can go when you want, not early or late seating. Captain Tobias Oster was very engaging. Saw him many times throughout the cruise. The entertainment in the theatre was pretty good. Most nights had 2 show times. Itinerary was good and getting off at each port was organized and fast. Read Less
Sail Date November 2018
Ports advertised. Dining staff was wonderful as was our cabin steward. Port excursion in Kotor, Montenegro was well below Princess standards. It was advertised as a dining experience with an experience chef in a private home. It was ... Read More
Ports advertised. Dining staff was wonderful as was our cabin steward. Port excursion in Kotor, Montenegro was well below Princess standards. It was advertised as a dining experience with an experience chef in a private home. It was supposed to be a three hour tour. The food was poor and was not a meal. The food was also not presented well and would be considered a snack at the very least. The tour lasted less than two hours as well. All of this for $99.00. The port in Ravenna, Italy was 30 minutes from the town of Ravenna and if you wanted to leave the ship there was a $26.00 fee for a bus to take you to Ravenna. It appeared to be a relevently new port and offered little to do. There was very little information regarding transportation options when you left the ship at ports if you were not on a ship excursion. The staff on the Pacific Princess was very friendly and accommodating on the cruise making the time on the boat enjoyable. Read Less
Sail Date November 2018
Awesome service awesome itinerary outdated ship. Not much onboard activity. Food quality wasn’t the best. We wound up eating at specialty dining 4 of the 7 nights. The specialty dining was awesome and thank goodness for that. The ... Read More
Awesome service awesome itinerary outdated ship. Not much onboard activity. Food quality wasn’t the best. We wound up eating at specialty dining 4 of the 7 nights. The specialty dining was awesome and thank goodness for that. The customer service was superb. All employees went above and beyond to make you feel welcome. The internet was pretty good up until our last day. This is an older ship so it lacks some of the amenities we are used to. Also the live music catered to. Much much older crowd. Overall I’d say it was a good cruise because we had an awesome itinerary. This ship definitely would not be my first choice but it would not be my last either. Maybe during the next refurbishment the rhapsody will get a few bells and whistles and also an updated windjammer menu. Lord it was chicken every day lol. Chops was worth every penny. Read Less
Sail Date November 2018
We are just back from a 7 night cruise around the Greek Islands onboard Royal Caribbean’s Rhapsody of the Seas. All in all, it was a very pleasant cruise but there were definetly one or two things that could have been improved upon. ... Read More
We are just back from a 7 night cruise around the Greek Islands onboard Royal Caribbean’s Rhapsody of the Seas. All in all, it was a very pleasant cruise but there were definetly one or two things that could have been improved upon. We embarked in Venice and stayed the night beforehand in the Hilton Garden Inn Venice Mestre. This was very reasonably priced and in a perfectly fine location for getting from the airport and then to the port. There was a bus stop at the entrance to the hotel. Here we boarded a bus and it dropped us off at Piazzale Roma. From here we got the People Mover to the cruise port. All in all, this cost us just 3 Euros pp (1.50 for the bus and 1.50 for the People Mover.) Embarkation was very smooth. From our arrival at the luggage drop off point until stepping onto the ship, the whole process took less than 20 minutes. The luggage handlers/check-in staff/security staff were all friendly ad we found this to be the easiest embarkation we’ve had for any cruise so far. Venice is a BEAUTIFUL city to sail out of. Make sure you are outside for this. The sun had set by the time sail-out came, but Venice is still lovely to look at in the evening. The first port of call was Kotor in Montenegro. The sail-in was spectacular. Would happily return to view this sail-in again! Everywhere you looked, seemed like it could be a postcard picture! We spent the afternoon just meandering through the streets in Kotor. Up next was Corfu. We had a very short stop here, however. We arrived around 8am and all aboard was at 1.30pm. We decided to book the Hop On Hop Off Bus Tour. On leaving the harbour terminal, it was just a short walk to the bus. In all honesty, there wasn’t an awful lot to this bus tour. We got off in the Old Town and spent some time perusing the shops and having a snack in a café. We then boarded another bus and returned to the ship. Next up for us was Piraeus, which is the port of Athens. We booked a sightseeing tour through Royal Caribbean. We rarely book with the ship but this excursion was a steal of £35. Too book independently wasn’t that much cheaper. This tour showed us the various sights in the city, and provided us the opportunity to stop for photos and browse some shops. All in all, it was a very enjoyable day on shore. The penultimate port of call was Mykonos. This is a real beautiful island. It was an extremely windy day which made coming in by tender VERY bumpy. There were some lovely shops, bars and cafés to peruse, and of course visit the windmills. They really are lovely to look at. Our final port of call was Argostoli in Kefalonia. This was the port of call I was least looking forward to beforehand. We did not spend long on land here. We browsed some shops but then returned to the ship fairly quickly. The weather wasn’t great this day – it was a lot cooler and rain showers. So on to the ship – Rhapsody of the Seas was on the whole a pleasant ship. The crew were tremendous. We had the best stateroom attendant that we have ever had. Our inside room was spacious enough for the two of us and there was plenty of storage. The Centrum was spectacular to look at and was seven decks high I believed. It was a nice place to gather for entertainment in the evening. The adult only Solarium was a really nice space. There was always plenty of seat/loungers available and the pool was reasonably quiet throughout. The food we received in the Edelweiss MDR was good-very good. The service was brilliant. Our waiter was attentive and remembered so many details about us throughout the week. There was always plenty of empty tables and chairs and in the Windjammer Buffet. Some not so positive notes: The Windjammer Buffet…oh dear oh dear…the food wasn’t good here. There wasn’t much in terms of variety and the food was often cold and lacked flavour. The layout of the buffet is also problematic. It sort of in a spiral in the middle of the space. This made the area around the food very cramped and crowded at times. The décor was also a bit out of date. Something circa 1985 I think! The centrum, whilst spectacular to look at, could become very crowded at night. There was limited seating and limited space to seat. If you are going to something in the Centrum, get there early. The theatre, whilst very comfortable and spacious for a ship this size, was very out of fashion. It needs a makeover fast. The adult-only Solarium also suffers from a logistical flaw. The Park Café is located within the Solarium. This means that children are able to walk through the Solarium to get to the Park Café. They can also sit within the Solarium as they eat. Again, not the best layout here from Royal Caribbean! All in all, it was a really great cruise and we really enjoyed it. The itinerary was exciting for us – we had never been to any of these places. I would happily return to Kotor and Mykonos again. The ship was ok, but had a few issues, as I’ve listed above. Read Less
Sail Date November 2018
1st Cunard experience and sad to say we have B2B booked with them in Aug/Sept 2019, 1st time ever I'm only half hearted about an upcoming cruise !!!!!! I'm sure the locations will cover any Cunard shortcoming. Let me start by ... Read More
1st Cunard experience and sad to say we have B2B booked with them in Aug/Sept 2019, 1st time ever I'm only half hearted about an upcoming cruise !!!!!! I'm sure the locations will cover any Cunard shortcoming. Let me start by saying that while nothing was really wrong it's just that there was nothing that stood out or made the cruise an unforgettable 5 (or even 4) star experience. We cruise to relax and unwind, enjoy new locations and enjoy the company of cruisers from different parts of the world .... being a Luxury category cruise line with a bit of nostalgia thrown in we expected to be treated to something special, we dressed the part, as Cunard expect/insist, but were totally disappointed with the level of service provided. Perhaps suite guests get to experience this sense of "luxury" in their dedicated dining room ..... for others it appears non existent (cattle making up the numbers providing a bit of profit to Cunard ?). Embarkation went smoothly enough, there was an initial problem with the gangway but once this was resolved, no problem, guests were quickly able to board. Had read that a few previous QE guests indicated the ship was looking a bit tired and dated, apart from from minor carpet issues on a couple of decks we saw, and had no issue with the ships condition .. ours was the last cruise before a scheduled refurbishment. We almost always travel in oceanview and our cabin (1076) was as expected, about average size and fit out compared to previous (non Cunard) cruises. Our Steward (Mario) was overly quiet and shy but always offered a greeting when we met, no problem or issue there. Having left London early a quick snack for lunch was enjoyed in the buffet, all tastes were provided for and we never really had an issue with quick meals that we had there after shore excursions and such. Same can't be said for the Lido Grill on the pool deck where the 'chef' seemed to think that cooking was a chore. The only thing that kept us sane during dinner was the company of fellow cruisers, we're asked to dress to a 5 star standard but service was at a 2 star level ..... the meals were unimaginative, bland, small, lacking in variety and very below par for a 5 star cruise liner .... this was the 1st time ever that an incorrect meal was provided, not once but twice !! Initially they indicated a 'wine package' would be available, no details were ever offered or suggested/recommended (yes we could have asked for it but should that really be necessary?). perhaps being the 2nd sitting was a little too strenuous for staff. After dinner most cruise lines offer a reasonable show ..... we sat through about 5 minutes of 2 offerings and quickly departed, extremely poor, worst offering we've ever experienced. One or 2 of the 'enrichment' talks' apparently were quite good, but may have meant little for non British guests. Shore excursions/tours were about average in cost (they're all on the pricey side) but were well managed with minimal hassles. One of the issues many people have is being hassled for drinks every 5 minutes .... let me assure you this will NOT happen .... indeed drink service was extremely hard to obtain, always quicker to walk up and order yourself rather than wait for service staff to ask (5 star prices with 2 star service). After a day or 2 we established a rapport with the wait staff in the midship bar and had no problems there, initially. Being on a late dinner sitting we always made our way there before changing for dinner .... after 5 or 6 days of sitting there between 5 - 7 pm enjoying a martini I was asked to leave "sorry sir, no jacket, no service after 6pm" .... was OK for at least 5 days but must have got someones nose out of joint ???? Being scheduled for refurbishment resulted in most "shops" shutting down 2 or 3 days before the end of the cruise ... not a great experience for guests to have staff moving bits and bobs into storage while the cruise is still underway. Disembarkation could have been as efficient as boarding if it wasn't for the fact that workmen were crowed around waiting to board as guests were being offloaded. In closing the QE will be doing sailings out of Australia from Feb 2019 ..... I wish them luck, cruising tropical waters during an Australian summer is about daytime shorts and evenings with light, neat casual clothes to match the conditions (forgot the jacket) ..... not sure the Cunard dress standards will be appreciated by Aussie cruisers. Read Less
Sail Date November 2018
I chose this cruise because a group of us wanted to visit countries the apostles did their missions. The installation were very good, good options were also good and the service in the rooms was the best. Our allocated attendee Dewi was ... Read More
I chose this cruise because a group of us wanted to visit countries the apostles did their missions. The installation were very good, good options were also good and the service in the rooms was the best. Our allocated attendee Dewi was the best o ever had in any hotel or cruise. Seat down dinner was also a treat. The food selection was good and our waiters Arman, Linda and Adrian made our stay very enjoyable. Embarkation and disembarkation at every port was straight foward. We stayed on the 2nd deck. No window. Room was comfortable. The spa is also very, the persion garden, massagens and pedicures but you do pay excessively or these services. The worse think for me was the fact that they always chose to leave dock around dinner time and the initial rocking of the ship always made me sick and the service at customer service was not good. Some very rude lady. Not sure how she was selected to be in that post. Everyone i spoke too had a hard time whenever she was the one serving. We were a group of 95 people. There were also very limited activities and shows where sometimes very good most times not worth the time. Read Less
Sail Date October 2018
Me and my husband plus a group of couples of 11 did the 12-Nights Israel and Mediterranean Cruise aboard Celebrity Constellation from October 30 to November 11, 2018. We are all seasoned cruisers having been cruised for 12 or more ... Read More
Me and my husband plus a group of couples of 11 did the 12-Nights Israel and Mediterranean Cruise aboard Celebrity Constellation from October 30 to November 11, 2018. We are all seasoned cruisers having been cruised for 12 or more times aboard Royal Caribbean, Norwegian and Carnival. It’s our first time to cruise with Celebrity. Here are our overall positive and negative comments. Positive Comments: Excellent Wait Staff on the Main Dining on Deck 4 where we had our group nightly dinner. Also most of the morning staff assigned at Oceanview Café on Deck 10 are commendable for their friendliness and quick in responding to our requests. The Hospitality Staff assigned on our decks (Deck 3, 7 and 8) are also friendly and are conscientious workers. One of them managed to memorize our names on the second day of the cruise. The Ultra Violet Party House Band that played at Reflections Lounge (Deck 11) and Rendezvous Lounge (Deck 4) provided excellent music especially catering to those who love disco/ballroom dancing. DJ Carlos is also commendable. Silent Disco was awesome. Negative Comments: I wonder why the staff at Guest Relations (Deck 3) provided different answers to the same question or issue at hand. I don’t normally give up if I wasn’t happy with the answer I received for the question or issue at hand. I noticed that you need to talk to the staff with higher position. For example, in the early morning of November 9 (at sea), I requested for new tags for earlier disembarkation be issued to my group. The first staff I approached at the Guest Relations advised me that she will consult with the team and will contact or leave a message to my stateroom. After a couple of hours, I went back to the Guest Relations desk for an update and this time a different staff but has a position by looking at her uniform. The staff asked me if I was issued the new tags and I said no. Right there and then she printed all the tags for all members of my group. What happens if I didn’t do a follow-up on the matter? Will I be falling in line together with the rest who have issues to be addressed at the last minute? Celebrity has poor security training. One gentleman from my group had a sort of harassment by one of their security staff on Deck 5 (Emporium). This gentleman just paid for his purchases when the security staff approached him suddenly (and rudely) and asked for his Sail Pass. Why would this security staff ask for his Sail Pass upfront? Guests are all scrutinized upon check-in and hence given a valid Sail Pass. When confronted, the security staff went away abruptly without apologizing or gave a reason for his action. We gathered that someone’s husband was missing and my friend was mistakenly identified. More than 24 hours had passed but no apology was issued and so I went to Guest Relations to ask for an update. After a few minutes, another security staff met us only to say that he’s waiting for the perfect time to issue an apology. That was bull. If that was the case, the apology should have been done on that same time and day. Celebrity hires inept staff. One lady in my group had contacted Celebrity a few months before sailing to arrange for distilled water for her CPAP machine. After checking-in, my lady friend went to her stateroom and called Guest Relations for her distilled water. A staff came with an empty water bottle. To cut the long story short, the “distilled water” was delivered to Stateroom 3029 and was used that night. My friend felt something unusual when she used her CPAP and complained to the Guest Relations. Well, what was delivered was distilled water used for batteries! Whoever arranged to fulfill the request was inept. Celebrity should be held responsible if something serious happened to my friend during the cruise. We requested for a special breakfast to be served on the last sea day since we’re aware that there’s a kitchen staff who can cook this breakfast menu. This was set for November 9 at 8:30 am in the main dining room with the maître-d. A couple days before November 9, I requested the maître-d to move the breakfast from 8:30 am to 8:45 am so we can attend the mass officiated daily by the Cruise Chaplain. The maître-d outrightly said NO since 8:45 am is almost closing time for breakfast. Come breakfast on November 9, half of my group were at the dining room at 8:30 am sharp. It was okay even though we didn’t have the same tables that we used nightly. However, to wait for the breakfast to be served way past 9:00 am (about 9:20 am) was unacceptable. It was ridiculous to think that my request to move our breakfast 15 minutes later was not granted! Furthermore, we waited for the service only to find out the rice was uncooked and the “tapa” we requested looked like “beef stroganoff”, the same of which was served at Oceanview Café on Deck 10. Worse, no one approached our tables to offer coffee, juices nor water. It looks like the staff was busy for lunch that day. One last thing re entertainment. The lady that performs with Good Vibes at Rendezvous (Deck 4) didn't look like she's an entertainer with the way she dresses. Lastly, we arrived at 12 noon on embarkation on October 30 at Civitavecchia terminal. However, embarkation was delayed to past 5:00 pm due to weather conditions the previous day. The guests who arrived at that time were offered a bottle of water and a small pack of cookies. Since Celebrity is a big cruise line and their cruises are a bit pricey, the guests should be offered at least decent sandwiches for waiting for more than 4 hours. Since it’s our first time with Celebrity, we will have second thoughts if we will book our future cruises with this cruise line. First impression lasts! Read Less
Sail Date October 2018
Sailed with my elderly parents and husband. We paid for assistance as my father is in a wheelchair although this was non existent. Service in the bars was extremely slow and staff in certain bars down to 1 bar man. Food was good ... Read More
Sailed with my elderly parents and husband. We paid for assistance as my father is in a wheelchair although this was non existent. Service in the bars was extremely slow and staff in certain bars down to 1 bar man. Food was good can not complain plenty of variety. Ship is looking tired now furniture in the solarium tatty and worn. The ports of call were very good. Beware if you buy any cigarettes on the ship they will let you buy as many as you wish without notifying you of the port of country rules. This i feel is unfair as we only purchased 400 each and then Venice port control took 200 each as you are only allowed 200 each. I know we should have known too but surely RCL could notify guests when purchasing. Entertainment was rubbish most guests were commenting on this who we spoke to during the week just not up to RCL standard. Time to try another cruise line. Avoid 3583 very noisy could not go to bed before 12 as right below centrium Read Less
Sail Date October 2018
We had back to back, 12 day cruises from Barcelona (October 5 and October 17) - first the western Med. and then the eastern Med. - for a total of 24 days. These were our 11th and 12th cruises since we started cruising in 2010. ... Read More
We had back to back, 12 day cruises from Barcelona (October 5 and October 17) - first the western Med. and then the eastern Med. - for a total of 24 days. These were our 11th and 12th cruises since we started cruising in 2010. We've had 5 total on Celebrity. We selected the cruises based on the ports and that we had sailed the Eclipse for 14 days in the Caribbean earlier in the year with good experience. Embarkation and disembarkation were very quick and smooth - even better than we have experienced in Miami, which is good. We were in Aqua class for both cruises - SR 1625 for the first cruise (a good cabin) except for the sewage problem several cabins down the hall from us (wet hallway floor and awful smell for a few days). We also noted a sewage smell on the third floor at times. We had SR's 1517 and 1537 the second cruise. Both were less than satisfactory. SR 1517 suffered from an extremely loud band playing in the Sky Lounge two floors above every night - unsure how the noise transmits through two floors but we could hear all the instruments and voices until midnight. We asked Guest Relations several times if the volume could be lowered slightly - but the answer was no !? Not sure why Celebrity takes this position; we spoke with others in the Aqua class dining room (Blu) during the first cruise and they indicated the same problem and were finally moved. My suggestion - do not book a room on the port side on deck 11 in front of the forward elevators. We were finally moved to SR 1537 - much quieter location but the AC would emit a high pitched "squealing noise" during the night. Maintenance tried to fix it over a couple days but we finally had them shut it off for the last 5 days of our cruise (fortunately it was cool enough outside to keep the cabin bearable). The cabin stewards did a fine job on both cruises, although some new linens would be useful (towels and wash clothes have lived a full life!) as well as some new mattresses. Blu, the restaurant for Aqua class continues be a highlight for us (breakfast and dinner are offered). The food is good, service is good and we meet a lot of nice people. Much better than the chaos and rudeness of the general passengers that we experience in the Ocean View cafe at lunch (similar to what we experienced on Carnival when we first started cruising). Entertainment was generally good and we like the production shows on ships in general. We enjoyed the Topper, Amade and Euphoria productions although the band instruments and singing in the main theater would improve with a little less volume - the voices tend to be "screechy" and distorted when reaching for higher notes. I spoke to the A/V technician at the end of one show and explained that it was too loud - he responded "yes, I know"....? Some of our fellow passengers in the Aqua dining room indicated that they stopped attending the shows because of this. Celebrity excursions continue to be of limited value - unless needing to travel a longer distance from the port and there is a concern of returning to the ship on time (Pisa/ Florence and Rome, for example). Compared to reputable onsite tour companies, Celebrity charges at least twice as much for their tours and, most frustratingly, the tour guides inevitably detour to their favorite souvenir shops where they seem to have a vested interest in the business. Several of us expressed our concerns of this to the Shore Excursion desk personnel and we received no response. An example was a 7.5 hour excursion to tour Sorrento and Pompeii. We had 60 minutes in Sorrento and 80 minutes in Pompeii. The rest was spent in gift shops and coffee shops (no provision for lunch other than cheese tasting at a farm which just happened to sell cheese and liquor in the gift shop). The excursions experience tended to be a "hot topic" at the pool some afternoons. The more experienced cruisers indicated that Celebrity understands full well what is happening on the excursions. Lastly, on hygiene. The men's restroom outside the Ocean View Cafe was out of hand soap for the first three days of our first cruise. While there was always an attendant in that restroom on our Spring Caribbean cruise - ensuring that everything was in order (soap, hand towels, mopped floors) - I seldom saw anyone on our first cruise. The silverware and coffee cups in the Ocean View Cafe are often dirty with food particles on the forks/ knives. We usually would pick up 3 or 4 sets of silverware before finding a clean set. We mentioned this to one of the managers several different days and received a quick and insincere thanks. This was never the case in Blu or any of the other 3 specialty restaurants we tried - all was very clean and polished. We dined in 3 specialty restaurants during our 24 days: Murano, Le Petit Chef/Qsine and Tuscan Grille. All were delightful with very good food and great service. A missed opportunity would have been to have guest lecturer(s) speak on the ancient cultures and/ or architecture to which we were exposed on either of our two cruises. Some form of enrichment would have been wonderful. There was a 3 or 4 part lecture across several days on the history and demise of Broadway - perhaps this should have been saved for a New England Fall Leaf cruise. In summary, we're taking a break from Celebrity - we may try the new Holland ship or one of the slightly more upscale lines (Oceania or Viking) in the spring. The Eclipse and and overall attention to guest satisfaction has slipped. Read Less
Sail Date October 2018
First and last RC cruise for me. Awful cabin, shower a joke, entertainment appalling and 400 Euro more than its way superior competitor NCL Epic. Food was good, staff without reproach but pokey , old fashioned Tiny cabin with a ... Read More
First and last RC cruise for me. Awful cabin, shower a joke, entertainment appalling and 400 Euro more than its way superior competitor NCL Epic. Food was good, staff without reproach but pokey , old fashioned Tiny cabin with a leaking shower and no xpelair ! I’ve had far better cruises with Norwegian, MSC and Celebrity . The entertainment /shows were of a poor standard .... . However the food is the best I’ve had on board any vessel and kudos to all the staff who work round the clock . Mobility is also an issue. 2 members of our party were disabled so had to stay on the ship at some ports as there was no way to get them into the tenders. We were told this was due to health and safety reasons but should be outlined by the tour operator when booking the cruise . My overall experience was positive but would not travel on this ship again. Read Less
Sail Date October 2018
we were on the same cruise same ship,one year ago and thought to repeat a great experience,but tings had obviously changed,the following best describes those changes.our room attendant took three days to empty the bin,in the dressing table ... Read More
we were on the same cruise same ship,one year ago and thought to repeat a great experience,but tings had obviously changed,the following best describes those changes.our room attendant took three days to empty the bin,in the dressing table drawer magazines and items from past cruises in other parts of the world,the entertainment was the total same as per one year ago word for word,as to the dining cold food, little choice repeated menus,little attention to requests on one occasion my wife received a baked potato a small piece of chicken no sauce no gravy no other vegetables and cold,also tea and coffee served in large workmen like mugs fine dining? after 2.30 pm till 6 pm no opportunity for a hot drink except on the open top deck and most basic depending on weather conditions,standards have slipped on this ship continuous game shows child like,self entertainment when at sea,the windjammer catering resembled up market school dinners,and to top it all our room safe was broken from day one cold upon staff three times,but to no avail safe lay open on more than one occasion. Read Less
Sail Date October 2018
Probably the biggest disappointment was the food. The buffet restaurant seems to have no dress code and the food was absolutely appalling. Cheap, mass produced rubbish. The a la carte restaurants (47° and gallery 47) were slightly ... Read More
Probably the biggest disappointment was the food. The buffet restaurant seems to have no dress code and the food was absolutely appalling. Cheap, mass produced rubbish. The a la carte restaurants (47° and gallery 47) were slightly better but the food was all bought in and heated up, menus lacked imagination and the quality was average at best. We did have one good meal by paying £46 to upgrade to the Kora La Asian restaurant. This was almost 5 star but not quite. The ship has been with TUI Marella since 2017, before this it was Legend of the Seas and on exchange was supposed to have had millions spent on it. Apart from a nice external paint job it's difficult to see what this could have been spent on as it's all very tired and often quite tatty internally. The cabin has it's own section within this review. The entertainment was quite reasonable. The band 4Tunes are good and some of the shows were ok, though not fantastic. Why are cruise ships obsessed with Broadway shows? On good quality 5 star holidays we are used to entertainment that typifies the culture and music of the area being visited. The all inclusive drinks are ok but I don't understand why this doesn't include the cabin mini bar. Maybe the type of 5 star all inclusive holidays we are used to has set our expectations a bit high for large cruise ships due to the mixed client demographic. We certainly wouldn't sail with Marella again. Read Less
Sail Date October 2018
This was a surprise birthday cruise for a friend and we were part of the surprise Itinerary was terrific- Greek isles, Malta and two stops in Italy What we didn’t like: Nickel and dime u for everything and NOT eco friendly. ... Read More
This was a surprise birthday cruise for a friend and we were part of the surprise Itinerary was terrific- Greek isles, Malta and two stops in Italy What we didn’t like: Nickel and dime u for everything and NOT eco friendly. Make a big deal that they have eliminated use of straws to limit plastics use, but forced u to buy their bottled water. Signs everywhere not to use your own water bottles. Despicable. Don’t patronize us by suggesting it’s for health reasons. Cash grab was all it was and environmentally irresponsible Staff tired looking. When we boarded the ship they were less than enthusiastic to have us come aboard. Turns out they don’t get days off, just a few hours at a time. It shows Food good. Not spectacular Gym v v v small. Some equipment not functioning. Little space to do free weights. V limited classes and at awkward times Handrails dirty and sticky. Leave u with icky feeling Loved our room steward and select staff At ports very minimalistic in any amenities. Ie zero. One of the ports had a welcome, water, towels, near the end of cruise. Might have been nice to be consistent On board stores v limited and uninteresting Liked sushi restaurant, Italian restauurant - staff great there Washy washy lady was awesome - unstoppably cheery and upbeat Room was OK. Only one outlet Hair dryer from the previous century Would think carefully whether to do Norwegian again. Not impressed Read Less
Sail Date October 2018
The embarkation and disembarkation was very well done no complaints here. The ship showed its age, but all in all it was okay and clean, not exceptional. We had an inside cabin, it was fairly roomy, no noise from the outside. We had ... Read More
The embarkation and disembarkation was very well done no complaints here. The ship showed its age, but all in all it was okay and clean, not exceptional. We had an inside cabin, it was fairly roomy, no noise from the outside. We had a few issues initially these were reported and within a few hours they were all rectified. Dining was okay, food definitely better in the restaurants. I love my matcha tea and this was only in the japanese restaurant. Windows restaurant food was quite good you definitely don't want to sit near the big arched windows as the engine noise is very loud. The side opposite of the entrance is also very noisy with dishes clanking, best spots were the centre and right side (side where you enter). The desserts were awesome, staff was very good always smiling. Entertainment was awful, they had a magician that all he did was make his coworker disappear. I would say the cruise should invest in better entertainment. Shore excursion - don't waste your money we paid 229$ US and not worth more than 50$. Took an excursion with VIATOR paid 150$ excellent guide, food was great - would go with Viator everytime. Don't wast your money on the Cruise excursion spoke to many people on the cruise and they all said the same thing. Service was excellent, no complaints. Read Less
Sail Date October 2018
We booked this cruise specifically for the itinerary, which included Malta, Sicily, Rhodes, and Crete. While we had a number of issues on board, there were a few outstanding crew members who helped redeem the experience. The food was ... Read More
We booked this cruise specifically for the itinerary, which included Malta, Sicily, Rhodes, and Crete. While we had a number of issues on board, there were a few outstanding crew members who helped redeem the experience. The food was pretty good in all venues. The boat is fairly old (20+ years) and shows its age. Overall, we would give it a 2.5/5 based on the following: 1. We lost count of the number of cruise staff who told us how many months they had left in their contracts. It made us feel like they couldn't wait to be off the boat, which then made us feel like perhaps we should be eager to get off the boat, too. 2. We were happy to keep our hands washed and use hand sanitizer, but if one more person chirped, "Washy washy!" at us, we might have jumped overboard. 3. The hand sanitizer stations at the specialty restaurants really killed the elegant atmosphere we were paying extra money to experience. Surely there's a better way to deliver sanitizer without spraying it all over people's jewelry and evening clothes? Perhaps bring a warm towel to the table that discreetly contains sanitizer. 4. We purchased a wine package, and even though there was a bit of cost savings, we wish we hadn't bought it based on the hassle of getting the wine each time. When crew members found out our bottles were prepaid, their obvious disappointment in both having to retrieve the bottle and not getting the automatic gratuity for the sale made it uncomfortable every time. 5. All of the add-on charges made this cruise feel like flying with a bargain airline. We would've much rather paid a higher fee to book the cruise and had things included (gratuities, drinks, fitness classes) than be nickel-and-dimed every waking minute of the 11 days. Every single thing you purchased had an automatic 20% gratuity added. Cocktails were $10 to $15 each, plus 20%. Fitness classes were $12 to $25 each. And the constant add-on sales pitches from literally every crew member in every department were exhausting. Aside from the itinerary, my lasting memory of this cruise will be of hand sanitizer. Read Less
Sail Date October 2018
This was our first Azamara cruise, having sailed before mainly with Celebrity and Royal Caribbean. We were expecting it to be a step up from the other lines but we found it wasn’t. The Officers and staff we found to be very ... Read More
This was our first Azamara cruise, having sailed before mainly with Celebrity and Royal Caribbean. We were expecting it to be a step up from the other lines but we found it wasn’t. The Officers and staff we found to be very friendly. Training of staff in some areas was certainly lacking. You wouldn’t expect a waiter to need a table plan to take you to your table and still get it wrong. Our cabin steward and the two Croatian barmen in The Den were excellent. Food in the main restaurant was very good but we found the buffet at lunchtime was disappointing. The speciality restaurants is an area where training needs to be given. The food was very good but waiters should not remove plates before everyone in your party has finished the course. This made a couple feel as if they were holding us up. We were lucky enough to be invited to an Officers hosting evening and we were lucky to have the Officer Lucy Dobson on our table who was an excellent advert for Azamara Staff. Would we sail with Azamara again? Yes we would if the price and itinerary were what we wanted, but our expectations wouldn’t be so high. A tip we found useful was that the coffee table is too big for the room but we moved it between the window and settee and it gave us a lot more room. Read Less
Sail Date October 2018
Have always wanted to do a cruise to Israel and this one gave us 3 days to explore. took the Celebrity transfer from the airport to the port, bus was old and a bit hot and stuffy. Did not like the port of Civitaveccihia, embarkation ... Read More
Have always wanted to do a cruise to Israel and this one gave us 3 days to explore. took the Celebrity transfer from the airport to the port, bus was old and a bit hot and stuffy. Did not like the port of Civitaveccihia, embarkation was in a tent. Your passport is taken away and given back to you on board when you need it for any excursions you have booked. It is a security requirement by Israel. You are also interviewed individually by security people from Israel at a designated time on board the ship before your stop at Ashdod. Whilst the ship is older it does have a quiet elegance about it and the staff were attentive and polite. Like dining at the Blu restaurant which is only for the use of Aqua Class. The entertainment is a bit stale and predictable. The cabin layout makes it feel larger than other ships we have been on and the balcony is much larger but the noise from above and below does not make it relaxing or enjoyable. Read Less
Sail Date October 2018
I knew it wasn't going to be a good thing when I received an email telling me embarkation wouldn't begin until after 1 PM for a 5 o'clock departure. We were onboard after 2 PM and went to the buffet. It looked like a shark ... Read More
I knew it wasn't going to be a good thing when I received an email telling me embarkation wouldn't begin until after 1 PM for a 5 o'clock departure. We were onboard after 2 PM and went to the buffet. It looked like a shark feeding frenzy. It wasn't possible to get a table since everyone got on board late and relatively at the same time. We opted to skip the buffet and hang out by the pool. We weren't allowed to go to our rooms since the previous cruise came back to port with several hundred ill passengers due to the Noro virus. The entire ship was being disinfected which meant they were s[praying every inch of it with some kind of sticky substance. Five o'clock came and went and we were still docked. the only announcements being made were to stay away from our rooms. At 5:45 we finally sailed away. We ate dinner and were finally allowed to go to our rooms at 8:30. Once we got to our room, it was still dirty! The bathroom lacked soap, towels, tissue and toilet paper. We couldn't even find our room steward to help with supplies so we just pilfered an unattended cart for supplies. WE saw a crew member shortly after that and asked about our luggage. she told us the staff was too busy to deliver the suitcases but we could go to the front of the ship and collect our own. We found our suitcase sitting outside of two different rooms on our deck in the front of the ship. Our room steward did the minimum to get by the entire time. As an example, he left an empty kleenex box in its holder. I had to ask him for a new one. He brought it to our room while we were gone and just dropped it onto the dresser leaving the old empty one in the bathroom! Terrible way to start the cruise! The only shining stars on board the ship were our wait staff in the main dining room. Natalia and Inzamar was excellent night after night. They were the only ones we tipped extra $ to. The food in the main dining room was consistently good. We ate at Chops one night it was was delicious, highly recommend doing it at least once. The windjammer was your typical buffet with lots of choices. The ports were all new to us so we enjoyed most of them. We did find Athens to be dirty and covered in graffiti. The Acropolis is a must see. Santorini and Malta are both wonderful. The ship was in good shape and clean. The cruise director and staff provided games and entertainment both inside and by the pool to keep people entertained. We saw every variety/magic show and they were all good. A Tango night in the theatre was excellent with professional dancers. Overall we enjoyed the cruise even though we got off to a bad start. I would recommend this cruise. Read Less
Sail Date October 2018
We choose this cruise due to the deals being offered and the places it was going. The room we chose was 2509 not really knowing it’s location but we hindsight we wouldn’t have chosen it due to the fact that we were right over the ... Read More
We choose this cruise due to the deals being offered and the places it was going. The room we chose was 2509 not really knowing it’s location but we hindsight we wouldn’t have chosen it due to the fact that we were right over the bow thruster which when operated was very very noisy and the room vibrated tremendously good if you want an early morning call. We thought we had booked anytime dining but was stuck with one table, food was ok but when my wife got a risotto which was glue pi the waiter asked if we wanted another but she refused,after that we ended up in the self service restaurant which had more chose, we believe that the food has gone down in quality to try and get you to buy the food in the on board speciality restaurants. Entertainment was fairly good but in the bars it always seems that they have to play very loud, which if you are trying to chat other passengers makes it more difficult. Read Less
Sail Date October 2018

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