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8,126 Europe - Eastern Mediterranean Cruise Reviews

We chose the Sinfonia for our November cruise as we'd had a brilliant experience on the same ship in May. Unfortunately, six months is a lifetime for this ship. Departing from Venice, the embarkation was chaotic, unlike the earlier ... Read More
We chose the Sinfonia for our November cruise as we'd had a brilliant experience on the same ship in May. Unfortunately, six months is a lifetime for this ship. Departing from Venice, the embarkation was chaotic, unlike the earlier easy and almost seamless experience in Genoa. Not enough staff and a shoving of Italians all trying to push past made the experience one to forget. The lifeboat drill took 45 minutes to complete, with none of us any the wiser as to what we were supposed to do. No instructions, just bored and confused staff walking around scanning people's room cards. Unprofessional and downright dangerous in the event of anything really happening. Didn't instil any of us with confidence of how a real emergency would be handled. We had two tender ports on this cruise and the embarkation fiasco was repeated all over again, compounded by choppy waters and a complete lack of information from the staff. No explanations for the long delays or even staff to talk to. When the tendering began, the two staff allocated were literally shoved aside by the Italians, leaving one of the female attendants in tears. Again, the lack of thought and staff led to chaos. The buffet was a joke. Hardly any choice when compared to other lines and chaos trying to find anywhere to sit. It was obvious they prefer people to use the main dining rooms where they can control portion sizes. Waiter service in the bars started off slow but improved by the third day. On the plus side, the rooms were clean and to a good standard but the shower curtains really should be replaced with screens. Our steward was friendly, as was the majority of staff, apart from the surly security guards checking you in and out. Miserable lot. Entertainment was OK, if a bit samey. No waiter service in the theatre but that's hardly the end of the world. Due to the flooding of Venice, we were redirected to Trieste, where coaches were laid on to take us to the airport. Nice touch. However, this was spoiled by the cack-handed way they dealt with people trying to get on them. Instead of allocating dozens of staff to send groups off to the twenty or so coaches waiting, they insisted on filling each coach, one by one. With lots olf slow, older people, this took ages. Luckily, we were at the front of the queue to get a coach but those behind us must have been spitting feathers with worry at missing their flights. We have another cruise already booked for next April and if this is just as bad, MSC will lose our custom permanently, although I doubt they will care. Shame, as we had such a good time on the same ship earlier in the year. Read Less
Sail Date November 2019
We (wife and I, and another couple – call us “late 50’s”) chose this cruise as we wanted to experience a European cruise after doing several Caribbean cruises. This was our 3rd cruise on Celebrity. The Venice-Rome, and Dalmatian ... Read More
We (wife and I, and another couple – call us “late 50’s”) chose this cruise as we wanted to experience a European cruise after doing several Caribbean cruises. This was our 3rd cruise on Celebrity. The Venice-Rome, and Dalmatian Coast was highly appealing to us as we have read so much about these areas. Port stops were Rijeka, Split, and Dubrovnik (Croatia); Kotor, Montenegro; Valleta, Malta; Catania, Sicily; Naples, Italy; and ending in Rome (Civitevecchia). We flew into Venice a day in advance and stayed at the Hotel Olimpia, which is very convenient to the cruise port. It could not have been better for us. Although it was raining on embarkation day, we found it very easy to get to the Marittima Cruise Port via the people mover. Embarkation was as easy and fast as we have ever experienced. We were on board in no more than about 20 minutes, start to finish. The staff welcomed us as they always have, with a glass of sparkling wine. Having been on the Infinity 2 years prior, the ship was immediately familiar. Overall, the Connie is in very good shape – very clean, well maintained. We get that she is older and will be spiffed up shortly, however there was NOTHING we could find that detracted from our cruise experience! Our room was in fine condition, and we did not experience “threadbare” conditions as I have seen in some reviews. We were lucky to have left Venice when we did, for shortly after our departure, the city experienced their epic flooding that we only heard about later. We did dodge wind and rain for good parts of the cruise, however we were still able to enjoy our cruise. One port stop, Kotor, Montenegro, was cancelled due to advancing Adriatic weather systems, however they diverted to Corfu, Greece rather than settle for a sea day. That decision was made early, and we are thankful for the consideration for passenger safety. Food is always subjective, but we always enjoyed all of our options. The menu in the MDR is somewhat repetitious from past cruises, however our food was always well prepared and tasty. Options in the OVC were varied, and we could always find options for the few meals we ate there. We did the Tuscan Grille one night to celebrate the birthday of one of our travel companions. This particular night was their “seafood night”, so they did not have their usual menu. We had the mixed seafood grill, and the amount of food was staggering. The staff also wanted us to have lobster, so they went ahead and gave us all a lobster too! It was very good, but not over the top. The wait staff was amazing, though! Entertainment was very good overall. The House Band (“Cardinals”) and Music Soup were amazing (heard mostly in the Rendezvous Lounge). I am a musician, and the pianist is stunningly good! For “down time”, we really enjoyed the Stonewall Acoustic Duo (usually in the Cellermasters) – and got to know them a bit while on board. Very friendly folks! We only made it to one production show due to the busy itinerary - it was pretty good, but not over the top. Two different evenings featured British entertainers – one a “piano guy” (did all Elton John, Billy Joel, etc), and a female singer (seriously funny, and an amazing voice). Comedians were a bit “hit and miss”. Overall….quite happy with the entertainment. The port stops were amazing – we mostly did private tours for the 4 of us. We did opt for ship credit to do ship tours from Catania, Sicily (Taste of Mt. Etna and Taormina), and Naples (Taste of Pompeii and Sorrento). They were good, but we do believe we were spoiled by the private tours. However, the distances travelled on these 2 tours dictated that we felt we should be on a ship tour. Disembarkation was among the fastest ever! Our suitcases were easy to locate, and the lines easy to navigate. Bravo! OVERALL – we thoroughly enjoyed this cruise. Everything, but for 1 port stop, went according to plan. While we do prefer the S-Class ships (Murano!!), we were very satisfied with our experience one the Connie. She was very warm and comfortable, and the staff was amazing. We would certainly book this ship (and M-Class) if the itinerary dictates it. Kudos to some of our favorite folks: Sanyan (stateroom attendant, Deck 3), Dawangga (bar service), Akor (bar service – Rendezvous Lounge); Carlos (MDR), and so many others! Read Less
Sail Date November 2019
We chose MSC cruises based on their "family friendly" policies and although the reviews weren't great we were willing to give it a go. I have previously cruised with many other lines, however these were all pre-children ... Read More
We chose MSC cruises based on their "family friendly" policies and although the reviews weren't great we were willing to give it a go. I have previously cruised with many other lines, however these were all pre-children and so i was interested to see if this was going to be a good way to travel with a small child. I will state that not all my findings were within MSC's control and some things are observations that will hopefully assist others when planning their trips. Some things i never in my life thought would be annoy me...but did, perhaps i am not so easy going now i've entered motherhood! MSC boats appear to have 2 family rooms, these are a such a perk when booking with young children, on the Sinfonia these are rooms 9002 and 9006. They are at the very front of the boat and give you a bedroom and a sitting room (that can be converted to another bedroom). Plenty of storage and loads of rooms travel cots. I pre-booked a travel cot via email before travelling. When reading the pre-boarding FAQ's it did say you are meant to declare pushchairs upon booking, but when i rang them prior to our trip they said this was unnecessary...which brings me to the first "annoyance" Their website is rubbish, lots of misinformation...such as timings for the baby and mini club. Advertised Mini Explorer tours for some of the ports we were visiting but not available when going to check on excursions, when i emailed to ask they said to keep checking back as it may open up closer to disembarkation time. These were never available on this boat so might be worth bearing in mind if it's something that is swaying your decision to book with them. Embarkation in Venice was ok, you get to the terminal and then go on a bus to the actual check in, after that it was fairly quick, we embarked after 2 so our cabin was ready and our cruise cards were available. The muster was awful, we got there on time but it didnt seem to start until the last person arrived (30 minutes later) and took almost an hour to complete, 30 minutes of which is explaining everything in 5 different languages. The buffet closes in the evenings from 4 until 7, we didn't realise this would be the case every night and it was tricky to feed the little people...the grill is open, offering burgers, hot dogs, chips and pizza. There is a small selection on healthier food available as well. No highchairs in these areas though. We ended up eating in the restaurant in the end as they had special children's menus available, this wasn't our plan originally as we were worried about taking them into a formal setting every night but actually it was fairly nice and they behaved well. The worst part of this cruise was the tenders, they were very disorganised. In MSC's defence, it was a slow process due to the weather conditions but there was no real communications or estimates and this made it extremely frustrating. First tender in Santorini took almost 3hrs from when they expected us to leave on our tender number to when we actually made it to the tender, we spent 40 minutes queuing in the stairwell with 2 (tired, over crowded and fed up) toddlers and in the end i found it so overwhelming that i ended up crying. Thankfully the very short time we have remaining to explore Santorini made it worth it, but it is certainly something that i would not like to experience again. Tender off at Sarande was not much better but i think we were more prepared for it. We did not go to the waiting area until they started to call and thankfully as we were on earlier tenders we managed to get off fairly quickly. The major issue experienced was the complete lack of organisation, people waiting everywhere, later number numbers clogging the entrance and not allowing people to pass, later numbers in with the earlier numbers causing some anger amongst other guests. If they adopt n approach similar to disembarkation it would be much easier. People in general were fairly rude, elevators were a nightmare (one of the things i didn't think i'd moan about!), people press the button to close the doors as soon as they open, preventing entry. If you are in there they push and push as many people in as possible and they do not make it easy for you to get out on your floor. My baby got backpacked in the face a couple of times and i managed to not to lash out, so i'm proud of that! You have to book into all but the first and last show, for most this will be fine, but we didn't know what timings we following being out of routine, we did manage to see a few though and our small people LOVED the shows! I thought they were fairly good but this could be more the joy of seeing how excited my little was watching them. Most of the staff on board seemed friendly enough, appreciate that English isn't their first language and most made an effort. The guys in the restaurant made a real effort at dinner times. The food was OK, not as bad as most make it out to be, portions are small but this was enough for us. Our 3 year old went to the mini cub a couple of times and enjoyed it, i took the baby to baby club (where the parent stays with them) a couple of times and there was a good selection on chicco toys to play with and the place is very clean. I didn't leave the baby in the babycare service, it's not something i am comfortable doing. The timings on the website do not match the timings available on the ship, it may differ per MSC trip but it made it tricky to determine when you would use it. It's not as available during the sea days as it is when in port, which seems odd as this is when we need to entertain them more. Disembarkation - due to the weather we were unable to go to Venice and had to be re-routed to Treist, from previous experiences on the tenders we anticipated this to be a nightmare but actually it was fairly good. they assigned colours and asked you to wait in specific lounges at specific times and this was adhered to and was fairly easy to get off the boat.As we then had to bus back to Venice they put on different buses to the port or airport, so we were able to go straight back to the airport where we had booked our hotel. All in all, it was a good way to see lots of places with small people in tow, but i perhaps chose a cruise that had too many stops and it was a fairly hectic itinerary. I'm also not sure I would chose to travel with MSC again. Read Less
Sail Date November 2019
Our second cruise with Ponant, this time on their new ship, Le Bougainville. Our cabin on deck 5 was ready as we embarked early in Istanbul.. we found the cabin to be comfortable, enough space for 2, a comfy bed, lovely verandah. The ... Read More
Our second cruise with Ponant, this time on their new ship, Le Bougainville. Our cabin on deck 5 was ready as we embarked early in Istanbul.. we found the cabin to be comfortable, enough space for 2, a comfy bed, lovely verandah. The linen was good quality. The bathroom was ideal, great Hermes products that were replenished daily. An excellent shower. The cabin was cleaned well each day. Turn down at night with a small chocolate or biscuit. Water was topped up daily as was a small mini bar. The cabin was very quiet. Our cruise was around Greek islands and it was very disappointing that we did not celebrate this with a Greek dinner or similar. There was one occasion where a few dips and pita bread were offered and an afternoon tea with Greek pastries. We were hoping for a Greek influence during the cruise, with such a wonderful vital culture perhaps Greek dancing, food etc could have been included. I can only guess - this is a French line and that was very obvious every day. The entertainment was similar to last year, some excellent French dancers. A very talented pianist was a highlight each day. We did not undertake any excursions. We found the limited time on each island was very disappointing. For example the beautiful island of Rhodes should have been a full day at the expense of a less favourable stop. The food was similar to Le Lyrial. Often looking better than it tasted.The outside grill buffet area for lunch was always open to flies. Breakfast was the best meal with a wide variety available. Room service menu was very limited. The Blue Eye is a wonderful concept. Read Less
Sail Date November 2019
My wife & I booked this Greek Islands cruise while we were holidaying in the u.k. We actually booked it online from Australia thru Iglu Cruises. It was a fly/cruise starting at Luton airport then to Limassol, Cyprus (4.5 hrs) where we ... Read More
My wife & I booked this Greek Islands cruise while we were holidaying in the u.k. We actually booked it online from Australia thru Iglu Cruises. It was a fly/cruise starting at Luton airport then to Limassol, Cyprus (4.5 hrs) where we joined the cruise ship for our 7 day Aegean Titans cruise. Cruise went to Heraklion Crete, Athens,Mykonos,Kusadasi & Rhodes. The ship was old but comfortable & everything was well maintained. Food was good like all cruises & cabin was fine. Entertainment was as good as any other cruise line.Apart from the amazing destinations we visited the best part of the cruise was the fact that we did not have to pay for any gratuities or alcohol. All totally free!!!! Add to this the fantastic crew & the cheap price of the fly/cruise this was easily the best cruise I have ever taken & I have been on 6 cruises on 4 different cruise lines. Everything from airport to airport & on board ship was expertly arranged. It helps that Tui have their own airline. One would wonder why other cruise lines do not offer free drinks & gratuities without having to pay a fortune for these. I think a mark up of over 700% on drinks for what you would pay locally is a disgrace. Why then do cruise lines charge so much for drinks? Easy - because they can. It only takes one cruise line to offer this sort of deal & customers would come swarming.Let's see if any of the greats take up the challenge without hiking cruise prices. Read Less
Sail Date November 2019
Just got off the Seabourn Ovation, it is a beautifully designed ship which was the perfect base for discovering Malta and the Greek Islands. Our first cruise on Seabourn, although we’ve traveled on Silversea, in Queens Grill on Cunard ... Read More
Just got off the Seabourn Ovation, it is a beautifully designed ship which was the perfect base for discovering Malta and the Greek Islands. Our first cruise on Seabourn, although we’ve traveled on Silversea, in Queens Grill on Cunard and various suites on other premium and luxury cruise lines (over 20 cruises to date). I was slightly concerned that we might be a little “young” for Seabourn as we are very active travelers In our 50s, but did not find this to be the case at all- we met many people of all ages, and found the other passengers to be very engaged and friendly. The ship strikes a nice balance to being small enough that we got to know many of the other passengers, but big enough that we had everything we needed, and enough variation of cuisine, public spaces and entertainment to be happy. Loved the dark woods and overall design of the ship. Below I include our impressions of our first Seabourn cruise and the Ovation. The Good/great: 1. Wonderful cabin design, not a space was wasted- great closet (50+ hangers!) and bathroom, liked the makeup table and the curtains between the sitting and sleeping areas offered complete privacy- the table and chairs were perfect for breakfast for 2 or for my husband to spread out while working. Lots of storage. We have booked a 18 day cruise on the Encore, and I am not at all concerned about the size of the room for a much longer cruise. 2. The Range of dining venues was very nice. The food at The Restaurant was wonderful, great space and felt intimate even though it is the largest restaurant on the ship. Earth and Ocean had great service and very pleased with the food, we enjoyed the Sushi restaurant which may have had the best service on the ship and the casual dining option at night in the Colonnade was a very pleasant surprise (we went there for Chinese night). It was great to not have heavy dining every night, and we appreciated the range of choices. Dinner at Thomas Keller was a mixed experience- my Dover Sole was fantastic, whereas my husband and our friends steaks were not as good as they got elsewhere on the ship. 3. Shore Excursions- We usually organize private shore excursions while in Port, but decided to go on the ones offered by Seabourn. The pricing was much lower then I have seen on other ships, and they appeared to cap the size of the excursion, such that we never had more then 16-18 in a group, which made a tremendous difference. The guides were very knowledgeable, there were no annoying “shopping” stops. One of our excursions, a Greek cooking class, was one of the most memorable experiences of the trip. 4. Outdoor and indoor space use is extremely well thought out- We had beautiful weather on our sea day, but there were plenty of chairs for sunning or if you wished to be in the shade. Seabourn square was busy and lively (loved that they incorporated the library in this space), but you could almost always find a chair or couch. The bar areas were comfortable, loved Thomas Keller’s bar as well as the observation bar and both had live music in the evenings. 5. Entertainment- I am surprised to be writing this, but every show and entertainer we saw was quite good, as well as Katy who played the piano and sang in the Thomas Keller bar who was really wonderful. Did not expect this at all, but they appear to be putting effort into their evening programs and it shows. 6. Tenders ran quite often, we never had to wait long for one and made the whole process as easy as it could be. Made what is usually an often frustrating part of the cruise easy and painless. 7. “House” Wines and “House” Spirits, I was traveling with some folks very particular about wine and expected that we’d be buying bottles, as they wouldn’t be happy with the choices offered. In general the wines were quite good, they offered a new selection every night as well as some regularly available options which were good. We only bought a few bottles and generally found the quality of the spirits at the bar comparable to what we were used to at home. 8. Future cruise booking- we found Vincent to be extremely helpful and knowledgeable when it came to booking another cruise. He was informative and had some very helpful insight in deciding on what kind of cabin to choose. He seemed to be quite busy but always had time to explain things and understood the cruises and ships well. Information was passed through to our travel agent flawlessly for our next trip! 9. Exercise room- Very well equipped, took a class which was quite good- lots of different classes offered that would appeal to many on board. Was busy but never crowded, I went almost daily and was very happy with the facilities. Open from 6-10, kind of would have been nice to be open a bit earlier (5 maybe?) Could use a little improvement. 1. Our room Stewardess was extremely new (2 weeks on Seabourn) and although she couldn’t be nicer, she didn’t seem to completely have it figured out. The cabin was tidy, but she frequently wouldn’t do things we asked for and I think could have benefited from more training- I honestly don’t think she really understood. The traditional model where there is a room steward and an assistant probably is a better one, as the assistants thoroughly learn their job before doing it on their own. We have had butlers on most of the cruises we’ve been on the last few years, which adds another layer of care- I’m not sure it’s always necessary but on a cruise like this excellent room stewards would be an expectation. 2. Remembering people’s birthdays/anniversary- A small thing, but a number of people we ran into were celebrating special events. Seabourn had asked before hand if you were celebrating anything so the information had been passed along- but they seemed to have lost this information. I heard this from a few people, so I think they need a better system to track this information and pass it on to at least the room stewards to do something special (and possibly the restaurants as well, they do ask for your cabin number when you walk in). 3. Laundry room- Could get quite busy on the first and last days onboard. They either need a second (or 3rd) laundry room or could offer having free laundry (or greatly reduced cost) on these days. I think this would be greatly appreciated, kind of annoying to have to walk down 4 decks with laundry to find the washers full. All in all a fabulous cruise, in many ways far exceeded our expectations- look forward to cruising on Seabourn again! Read Less
Sail Date November 2019
having done 23 other cruises this was the worst one,and one of the most expensive, tha cabin was very good,clean and comfortable,the public rooms were nice and good service,but thats were it stops,the 2 bars with entertainment was very ... Read More
having done 23 other cruises this was the worst one,and one of the most expensive, tha cabin was very good,clean and comfortable,the public rooms were nice and good service,but thats were it stops,the 2 bars with entertainment was very poor,very armaturish,the shows well thery were terrible not worth watching,i felt embarased to watch them.moveing on to the food its was like hospital food,poorly cooked very salty,bad menu planning and poor quality of meat.for 6 meals in a row they seved pork neck,diferent ways but they hadent been trained hoew to cook it,it was as tough as old boots.one night i complaned to the chef the meat selection was,pork neck chicken leg,meat loaf,and a sausage stew(which was also on at lunchtime) finding a table was like a allin wrestling compertition,and having bought the drinks package it was so difficult to get served so one had to go to the bar yourself(when you rang the bell on the table nobody came) aslo it is very anoying the amount of selling they do tables set up eveywhere,even in the afternoon over the tanoy of bargains to be had in the shops which were always on the move into lounges etc overall a very poor experience and i woud recomend you to avoid this ship Read Less
Sail Date November 2019
We wanted to cruise to the Greek islands and chose MSC Magnifica. After the first night my daughter woke up with several bug bites. We moved to a second cabin were she managed to trap a bed bug and take it to customer service. Someone came ... Read More
We wanted to cruise to the Greek islands and chose MSC Magnifica. After the first night my daughter woke up with several bug bites. We moved to a second cabin were she managed to trap a bed bug and take it to customer service. Someone came to inspect the cabin and it must have been heavily infested as we were forced to move immediately although it was past midnight. The third cabin was below the pool deck and we couldn’t sleep due to people jogging or walking all through the night and the movement of furniture beginning at 6:00 am. On the fourth cabin we found bed bugs on two different occasions, one we found on the pillow and killed it and it was full of blood. MSC compensation for all the aggravation; lack of sleep, rest and relaxation; packing and unpacking; bug bites; and damaged clothing sent to laundry: a mere $240, even though it was also disputed with their Miami office. Avoid this ship and this cruise line by all means! Venice is a great departure port. Lots of history, art, St Mark’s Cathedral and Square. Embarkation did not go very smoothly. They couldn’t find our reservation and when they finally did about 2 hours later their system had a glitch and that cabin was not available until the next evening and we stayed in a lower category cabin for the night. Disembarkation was very smooth and did not take very long. The dining was average, servers were very good but very slow. The dining room didn’t had too many choices on the menu. The entertainment was very good, especially for a smaller ship like Magnifica. The service was very good especially our cabin attendant. The ports and shore excursions were excellent, beautiful ports and an ample supply of excursions to choose from. Because of our experience with bed bugs and customer service I will never choose another cruise with MSC. Read Less
Sail Date November 2019
We wanted to visit Dubai. The ship. The crew. The food. The entertainment all very good. It he itinerary had Beeb changed about a week before departure and we were not notified.we would finish in Oman. Then on our penultimate day travel ... Read More
We wanted to visit Dubai. The ship. The crew. The food. The entertainment all very good. It he itinerary had Beeb changed about a week before departure and we were not notified.we would finish in Oman. Then on our penultimate day travel by free bus to Dubai. But due to medical emergencies the ship diverted , delaying our arrival in Oman by 24 hours. So we didn't get to see Dubai. Our first stop Aqaba ,we stayed for two days and after departure it was announced we had taken on security guards, we would picking up weapons at sea. Some decks and areas of ship were closed for safety against pirate attack. This was around the Gulf of Aden. We were 12 days at sea on this cruise. We departed with a 2.5 hour drive to Dubai Airport. The choice of restaurants is excellent. The food quality first class. Great choice of drinks on the fully inclusive. Cleanliness of cabin very good, obliging stewards. Cleanliness of ship very good. Entertainment, plenty of choices, for a lively time or places to just chill. We have been many times with Marella, they are our favourite cruise line. Because the service is excellent From Oman. Our holiday was booked from Manchester Airport even though Birmingham is our closest airport. The reason for this was, if we took the Manchester flight we gained an extra night in Dubai. We are disappointed this time with Marella as we should have been given the option to change our holiday. Read Less
Sail Date November 2019
As I've travelled on Carnival, Princess, Holland America and others, this is a comparison to these lines. This was a nightmare. Twelve days and nights of misery. The cabin was supposed to be a room for 3 adults but immediately ... Read More
As I've travelled on Carnival, Princess, Holland America and others, this is a comparison to these lines. This was a nightmare. Twelve days and nights of misery. The cabin was supposed to be a room for 3 adults but immediately found there were 2 twin beds and a love seat. Customer service said there was a drop-down bunk bed only, for which a disabled 70 year old had to climb into. No way to suddenly cancel at this point since already in Rome. If there'd been a full size couch, my roommate could have slept there. As it was he sat up the whole trip. The "Entertainment" was not entertaining and 3rd class, a juggler who couldn't juggle among other poor acts. The movies they played were not newly released plus they showed same movie 3 times rather than getting a variety. To rent a movie for the room, it was the same reruns they were showing at movie theater and cost $11.99! The gym was decent. The library was miniscule but at least I found enough to get me through the 3 days at sea. Their excursions could have been good but buses to the sites were barely staggered, so everyone arrived about the same time and caused people to be fighting for a turn at the minimal restrooms. Some tour busses did not bother to give but 1 bathroom break in 6 hrs causing a friend to accidently pee on herself. Then she was unable to get out to view the Western Wall and other sites because she smelled and was embarrassed. I'd also never seen the amount of people who got lost on their tours because guides did not give good information, or even hold up their "lollipops" so people could find them. One group lost 10 people. Food preparation and service in Tides was so slow it took 1 - 1 1/2 hrs to get a meal and quite often they brought the wrong order. Holland America has free lobster but Tides charge $29.99. Windjammer was not open decent hours like other cruise ships, the food pretty mediocre but at least one didn't wait forever to get the food. There was a good variety. Room service was not free here like other ships. They would bring you some grits and coffee and minimal objects for free though. Music was played at full blast all hours. Actually made the walls of my cabin vibrate. The beds in cabin had hard mattresses about 4 inches thick so you feel the metal underneath and the pillows were heavy, hard and lumpy. Ship was decorated in wall art that must have cost a few dollars each, just ugly and stupid. Only good thing on the ship was the infirmary, which treated me for an eye injury sustained in the tiny, tiny bathroom. They called twice to check up on me too. Read Less
Sail Date October 2019
This cruise had good reviews but now I realize the reviews are from Royal Caribbean lifers. FYI if you have kids the ship attracts a majority of older people. There was only 1 main dining room aside from the buffet. I felt pressured to pay ... Read More
This cruise had good reviews but now I realize the reviews are from Royal Caribbean lifers. FYI if you have kids the ship attracts a majority of older people. There was only 1 main dining room aside from the buffet. I felt pressured to pay extra to eat at the specialty dining rooms because the salespeople were always standing at the entrance to the buffet. Cleaning was poor, I found false eyelashes on my bed when we checked in. They hide the vegetarian and Indian menus in the main dining room. You have to ask if there are any other menu options. Our server asked us to give them good reviews which made us uncomfortable. The chef and the cooks somehow made everything taste similar. On the bright side we didn't gain any weight. Our rooms smelled musty. The first night I could not sleep, there was a terrible noise possibly from the engine. The second night about 6 of us stood in the hallway talking about the noise. The ship sent someone to investigate and it got better. We were on level 3. Entertainment was good except for the jugglers which were silly and boring. Overall do not recommend. One of our excursions was cancelled and the staff at the excursions desk was very helpful. I also found the staff to be more into talking to each other than into helping us. The guys pushing the coffee cart kept power walking by us without a word. It took me 2 days to realise they had coffee and tea and I could ask them to stop by my table. Read Less
Sail Date October 2019
We noticed a difference in Service just since our last Norwegian Baltic Cruise in 2017. At first, it was subtle differences like short staff in the dining rooms, failure of wait staff to enter orders to the kitchen and also no towel art. ... Read More
We noticed a difference in Service just since our last Norwegian Baltic Cruise in 2017. At first, it was subtle differences like short staff in the dining rooms, failure of wait staff to enter orders to the kitchen and also no towel art. Towel art is insignificant but just a sign of not going beyond expectation to make passengers feel special. The perceived amenities like special dining package, free Wi-Fi and unlimited drinks are nothing but a marketing tool to get bookings and of no or very little value. The specialty dining package had a service fee of $15 per person per meal. That is not FREE. We did not use it. False advertising. The Wi-Fi package was free but only 250 minutes. We bought a full Wi-Fi service package on board for $89 but the majority of the time, it was too slow or unavailable… Turned out to just be a frustration. The free adult beverage package that we got had service fees as well. Actually wasn’t free. The final assault was the last port of Dubrovnik (which is the high light port) was by passed due to technical or mechanical issues or something. It was never explained except to advise us we would be sailing straight back to Venice for two days at sea. We were informed that each passenger would receive a $100 credit on their account which we assumed would be credited to our credit card. We found out later that the credit was just spendable credit at the ship stores which were then closed. That is disgraceful. The trip had 5 ports of call. It canceled one which was not the passengers fault. If they wanted to show appreciation to their valued customers, the offer should be a 20% refund b/c twenty percent of the ports were missed. To offer $100 per person was cheap. They didn’t even have port of call charges in Dubrovnik because they didn’t even dock there. Furthermore, the $100 credit had strings attached which resulted in us not even getting a fair shake on that. We felt we were nickeled and dimed the entire trip and every chance to screw us was well noticed by our two cabin travelers. Damn near a SHAKE DOWN! Bottom line, we are looking at another trip in the spring in Europe but will never use Norwegian again.. We have made 6 or 7 NCL cruises before. This being said, there were good times and good ports and good excursions but I booked the excursions privately, not Norwegian although because private is cheaper and not on big buses. Read Less
Sail Date October 2019
I had never been on a cruise and I wanted to get that experience under my belt. When my daughter took a first cruise to the Mediterranean with friends, I decided I would book a cruise. Visiting Venice had also been on my list of things ... Read More
I had never been on a cruise and I wanted to get that experience under my belt. When my daughter took a first cruise to the Mediterranean with friends, I decided I would book a cruise. Visiting Venice had also been on my list of things to do and this cruise helped me kill 2 birds with one stone. My DH, our son and his girlfriend completed the group. Getting on was a breeze because we waited until around 2 p.m. to go board the ship and there were no lines. Disembarkation was just as easy as we did not have our luggage brought up for us and were able to get off quickly. I found the cruise to be everything I hoped it would be! The ports were beautiful and the cruise ship experience was excellent as well. I booked the thermal suite pass and used it everyday except one. It was well worth the price and helped to rejuvenate my body after our port visits. The fitness center was very well appointed. Great cardio machines, weight machines and free weights. The food was adequate in the complimentary offerings. It wasn't great but it wasn't bad. I think I spent most of my time at the Garden Buffet because it was the closest to get to and they did change up the menu somewhat each day. Their staples, like omelets, sandwiches, Indian cuisine, fruit and salad offerings were all very good everyday. The juice offerings were watered down which is a practice that needs to be discontinued. I don't know how I feel about the flavored water offerings either. Aqua's flounder offering was very good to me but my DH's steak was less than Applebee's quality. Ginza's food offering was very small and you will leave hungry but it was pretty good. I did not do the sushi. I also did not do Versailles at any time while on the ship. O'Sheehan's was great all of the time. I thoroughly enjoyed the 3 specialty restaurants that we went to - Cagney's, Moderno and Teppanyaki. They were all excellent. Service throughout the duration of the cruise was well above par. Everyone smiled and my steward was wonderful and thorough with the cleaning. He remembered our names and addressed us by name whenever he saw us. I only had one experience with a 'not so nice' guest services attendant. No smile - no hello - just blah. There was too much to do on the ship for my group. Because we got off and did quite a bit in ever port, we were usually too exhausted to make it to too many of the activities being offered; however we did make it to some of the shows and a few things as listed: - Band on the Run - I personally did not see this but my son and his girlfriend did not like this too much. They mainly complained about the dancers. -Paradis - I loved this show! Great energy, great singers and dancers. I loved this even though it may be a little risque for some. -Vegas! the Show - Everyone in my group enjoyed this. The others more so than me. I thought it was repetitive and they didn't really pull off The Rat Pack impersonations. They tried though :-) -Duo Yalba - AWESOME! I thought this duo and the band were the best. Very talented musicians playing a variety of insturments. I loved the pan flute and the bag pipes. -Attended Karaoke and enjoyed it. They had a Karaoke contest that everyone wanted me to join but I did not have a full voice and declined. I did enjoy the Karaoke finale where a teen aged young lady tied with another man. It was a lot of fun and plenty of people came to the Karaoke finale! -They had parties every night, a wonderful pool side band and a great jazz piano player at Gatsby's bar. -There was an art exhibit and auction that I was surprised was being held on the cruise ship. Beautiful art was on display and I only wish I would have been able to buy some of the art. - They had bingo games where the top prize was 3000, 4000, and also a free cruise. It was a lot of fun to participate in those as well. Like I said before, the ports were excellent! We missed Dubrovnik due to a blown engine but I enjoyed every other port so much that it didn't matter if we missed the last one. I did want to go there of course but I was happy with what I had already experienced. I did not book one excursion through the ship even though that was the suggestion by most everyone. I saved so much money and everything proceeded without incident. If you do this cruise itinerary, I would suggest renting a car in Corfu, Greece. That was probably the highlight for me of the cruise because so many unanticipated things happened - we swam at Glifada beach because the water there was 6 degrees warmer than the other beaches on the island and talked with a wonderful British family that was vacationing on the beach; we ended up taking a wonderful boat excursion when we got to Palaiokastritsa which only cost 60 euro for the 4 of us for a 90 minute ride - we did the typical visit of the Achilleion palace which is beautiful and just drove around and shopped. We did a speedboat tour in Kotor and bought pear and cranberry wine from the locals. Perast was beautiful and our guide was entertaining and knowledgeable. We hired a driver when we got to Argostoli and had another beautiful experience. I will say the mountain roads were a little scary but oh so beautiful. Our driver took us near where his village was and to all of the usual stops. He was great and got a kick out of us nicknaming him 'Pauly D'. I had already booked a half-day tour for Santorini and that driver turned out to be just as wonderful as everyone else. He was very accommodating and was really eager to share the knowledge about his island. It was such a beautiful tour and island. We were part of a rare rain shower occurrence while there as well. That happened at the end of our tour when we were supposed to be viewing the sunset. It was a heavy torrential downpour that lasted for about 10 minutes. I loved it! We stayed in a min-suite and none of the four of us was uncomfortable. We had the divider that provided privacy and enough room to maneuver around. I loved the min-suite with the balcony and don't think I could do anything less than a balcony going forward. All in all, this was an unforgettable trip that ranks right up there with my dream trip to Hawaii. Actually, it may surpass it. I would go back in a heartbeat but I got other places to see and be before that! Can't wait until my next cruise! Read Less
Sail Date October 2019
As I much prefer the smaller ships, this was a perfect fit. The Brilliance is in good shape overall. We were in a Grand Suite. Our room was clean and in wonderful condition. Our cabin steward, Luis, was attentive to all and any of our ... Read More
As I much prefer the smaller ships, this was a perfect fit. The Brilliance is in good shape overall. We were in a Grand Suite. Our room was clean and in wonderful condition. Our cabin steward, Luis, was attentive to all and any of our needs. The concierge, Amit, was very helpful in all facets especially with getting off the ship quickly at the ports of call and disembarkation. As for the food. Having been on many RCCI cruises, I feel the quality of the food has slipped considerably. While the service in the main dining rooms is superb, the food is below standard. The Windjammer is same old same old. The rest of the crew was awesome. Good entertainment, happy staff overall. The ports of call were great, however too much in a short period of time. A bit exhausting if you have never been to Europe and want to see as much as possible. Read Less
Sail Date October 2019
This cruise was part of a stay & cruise on Marella Celebration departing from Dubrovnik. This was our second cruise on the Celebration this year, the first was a repositioning cruise from the Caribbean in April, on that Cruise the ... Read More
This cruise was part of a stay & cruise on Marella Celebration departing from Dubrovnik. This was our second cruise on the Celebration this year, the first was a repositioning cruise from the Caribbean in April, on that Cruise the meals in the Meridian Restaurant were terrible the worst we have ever encountered on a Marella (Thomson) cruise, and the most complaints and returned food we have ever seen on a cruise. We were not looking forward to another weeks cruise with food which had been totally destroyed, but we should not have worried the standard of food and service in the Meridian Restaurant were back to normal, 100% better than in April. Our cruise was Adriatic Affair from Dubrovnik on 24 October 2019. The first port was Hvar Croatia (a tender port) it is a lovely old town with beautiful buildings and has relatively flat but uneven walking areas, also the town centre area is car free making it easy to explore. The second port was Ancona Italy, there it is an industrial area with a ship building/repair yard to the left of the cruise port area, this contrasts with the Greek and Roman buildings of the town which can be easily accessed from the cruise terminal on foot, there are many older buildings to visit and plenty of pavement cafes to rest your feet. The third port was Koper Slovenia, Koper a medieval town is set on a horseshoe shaped bay with lots of historical sights. One thing to try on your visit is their wine, especially the desert wines they are delicious. Until now the weather had been un-seasonally warm in the lower to mid 20's, but that was to change on our fourth port of Venice. Our approach to the cruise port in Venice was delayed until 12.30 due to a heavy mist, which resulted in all trips to be cancelled, and the walk from the ship through the terminal to gain access to the city was considerable and resulted in many cruisers staying onboard. I felt very sorry for the cruisers who had picked this cruise especially to have a clear view cruise through Venice up to the cruise port, spoilt by a mist haze, then being unable to take their booked trips. As by next year Venice is stopping cruise ships of any size from sailing up through Venice past St Mark's Square to the cruise port. Our fifth port was Rijeka Croatia with a colder temperature of 16-18C, Rijeka is a working port, but there is plenty to see in the traffic free streets of the Korzo district as you seek out a pavement café to do a bit of people watching. The last port was Split Croatia, Split is one of my favourite ports being easily reached by foot from the cruise terminal, it is also flat with very good walking areas, especially along the sea front where there are many cafes to sit and people watch. A must is to try some authentic Croatian cooked food, a starter of bean soup and the main course from under the Bell, it is usually a mixture of beef, chicken and potatoes cooked in a large round metal casserole dish covered by a metal dome, it is placed on glowing embers of a wood fire then the dome is also covered in embers and allowed to cook slowly until the meat is soft and tender, it then placed on the table to help your self. The Celebration though an older ship is kept very clean with hand sanitizers placed at the door ways to all eating areas and bars to assist in the prevention of norovirus. All the ships staff encountered were pleasant and eager to help make your cruise a memorable one for the best reasons. Two staff who stood above the rest, firstly was Wilbur our cabin steward deck 6 who kept our cabin spick and span despite our efforts to make it otherwise, Wilbur always met you with a smile and showed interest in how you were, and where you were going and what you had done the day before. The second was waiter Gemmar in Hemingways, he always remembered your drink and cabin No, every drink was quickly served with a smile, he also showed interest in your day and would make time to exchange pleasantries. The efforts of these two staff made all the difference to our cruise to make it a pleasurable memorable one, as you were not just a number but a person to whom they could help and assist. Read Less
Sail Date October 2019
Visiting Eastern Europe and Germany was a bucket list vacation for my husband and I. The entire 23 day experience was amazing. The cuisine on board was top notch which often featured local dishes where we visited that day. Tours ... Read More
Visiting Eastern Europe and Germany was a bucket list vacation for my husband and I. The entire 23 day experience was amazing. The cuisine on board was top notch which often featured local dishes where we visited that day. Tours were led by informative tour guides. Quiet boxes were provided to each guest daily which proved very useful in a noisy tour setting. We enjoyed various kinds of entertainment every evening. Whether it be the 2 person combo whom provided songs that were easy to dance to or sing along to; or we experienced local dance troupes (Bavarian, Serbian, Croatian, and Romanian dancers). In Vienna we were treated to an opera aria, a new and delightful experience. The personnel on ship were very efficient and always cheerful. Excellent service. We looked forward daily to our tour director (Viola) giving us a slide show in the ships lounge where we learned the history of the next days tour in advance. The staterooms were cleaned daily and often my clothes were neatened and folded on those busy tour days that we didn’t have time to tend to. Read Less
Sail Date October 2019
first time on the celebrity cruise so i can't compare to their other classes of ships but i thought it was good. we were on the cruise that was in Rome, Sicily, day at sea, santorini, athens, mykonos, naufplion, katakolon, day at sea, ... Read More
first time on the celebrity cruise so i can't compare to their other classes of ships but i thought it was good. we were on the cruise that was in Rome, Sicily, day at sea, santorini, athens, mykonos, naufplion, katakolon, day at sea, malta, naples, back to rome. embarkation: very smooth process- maybe 10 minutes; we did the cruise's transfer from the airport to the port and once we were off the bus, it prob took about 10 minutes or so to get into our room; very fast lanes. the only thing is it took until DINNER TIME to get our luggage. might as well carry your own luggage with you the first day so you don't have to wait for them to bring it up. disembarkation was also fast--got up ate breakfast, left, and they had our luggage out waiting for us and we hopped on the bus. SPA: **DO NOT BUY A SPA PASS IT'S NOT WORTH IT** . 1) the lotion and shampoo and stuff in there were also the same as the ones in the cabin. definitely not worth it if you're thinking you'll get better products in the spa..... 2) there are rain showers in the spa and it was supposed to have the aromatherapy oils in there..... but we were only able to smell the oils in there the first two days. for the remaining days of the cruise, could not smell any of the oils despite telling front desk about it. they claimed it was an engineering problem. the salt room is kind of a gimmick i think. only a portion of the wall had the himalayan salt bricks ... and they had some chunks of salt lying on this heated machine thing... i highly doubt any of that really does anything.. the sauna and steam room were ok. the hammam room was kind of useless just kinda like another steam room b/c it's a co-ed spa, so it's not like you can strip naked and get scrubbed down. so just treat it like a 2nd steam room. floating cocoon chairs were alright. major disappointment was the rainshowers in the spa though since there were only 2 days of the essential oils in there. you might as well shower in your own room then. also bring your own hairdryer if you plan on showering in the spa since they don't have one. 3) also we were jipped for 4 days at the spa.... on some days, after a long day, we would go to the spa around 10:15 or 10:20pm since it closed at 11pm ( we were aware we had to be done by 11pm since that's when the spa closed, so it should have been plenty of time). HOWEVER when we checked in the spa at 10:15pm, the front desk lady on duty that night told us it closed at 10:30pm and started shutting off the steam in the steam room when we were still sitting in there at 10:28pm !!! she kept telling us the closing time was 10:30pm and essentially for about 4 days, we only got about 10 min of spa time or less. we told the manager about it, who never followed up though. * if you're in aqua class it's part of the deal w/ your room, but it's not worth the extra money only to get snubbed and a curt attitude from the nighttime front desk employee. ROOM: really liked the room- it was spacious (infinite veranda). PLENTY of storage space and closet space and hangers; there is a USB outlet by one end of the bed and another little box that fits european and american plugs plus 2 more USB ports on the desk. table can retract as well so if you need more space you can push the white table in. the veranda.... like other reviewers stated it is kind of annoying with the blind; one shortcut to making it a onetouch thing is to just press the down button for the WINDOW, and the blinds will automatically go up without you having to hold down the 'up' button for the blinds. towards the end of the cruise, the windows needed some WD40 as they were extremely squeaky. *wish they had more movies on demand as well, but oh well. there were only about 10 titles.... Anna, tomorrow man, ugly dolls, etc. Bed was nice and comfy. ** toiletries in the bathroom were terrible-- BRING YOUR OWN--the shampoo, conditioner, and shower gel do NOT suds up at all so you're questioning how much you're using. also, the lotion is grainy. there's like literal grains of sand or something in it. so bring your own toiletries if you want ENTERTAINMENT; should have done some more comedy acts or whatever. the singing of the main celebrity crew was not very good- their harmonizing was never in key and were always flat. just sounded out of tune. the magician was the best. another singer ashlie amber... was just not good. felt like i could find better youtubers singing. FOOD: very good food- steak was always good. soups were nasty though--either super salty or just blegh in flavor. ice cream was DELICIOUS. desserts were good. main dining was good we did not do the specialty dining. lamb dishes are always delicious... we ate at cyprus most nights. curry was always excellent. buffet was good... SERVICE: don't bother w/ the shore excursion people. they just tell you to look at the app for shore excursions. sometimes when you just need a recommendation, you might as well go to the port shopping expert. he gave us more details than the excursion desk employee did. but the main dining room service was good. as mentioned before, spa service was NOT good --some of the other spa employees were good, just not the front desk person who kept kicking us out early EXCURSIONS: overpriced, not that great; we did one in taormina/sicily---saw mount etna and the craters, ate cannolis ... but the ship had better tasting cannolis--- and wandered taormina. taormina was very touristy and overpriced, but it was a cute little town to take pictures i guess..... other one was acropolis in athens--- they make you wear whispers on your ear the little radio thing so you can hear your tour guide. they don't fit well on the ear... in Olympia, we did our own excursion--we just hopped on a bus at the port for 10 euros per person roundtrip--- i think train was also the same price, and there was an excursion there thru the cruise as well but it was all sold out-- i think it was more than $200 per person for 4 hours. *note: oct 28th is a national holiday in greece so the admission to the museums are FREE. we were in katakolon (olympia) that day, so we saw the olympic ruins for free basically that day. not a bad deal. **APP: so the ship has an app as well where you can look at activities--they always tell you to refresh the darn page.well even refreshing doesn't really mean anything; because there were clearly activities that were listed on the daily newsletter AND the app , but when we go to the 'activity' at the listed time, it wasn't happening at all. even the employee didn't know about it. so.... take it w/ a grain of salt. the nightly newsletter was also not very consistent w/ telling u which activities have a fee and which don't. for ex. on the app, it states the workout of the day has a fee. but on the newsletter it doesn't have the asterisk stating there is a fee. the spa cafe and juice bar listed on the newsletter also does not have an asterisk to tell you there is an additional fee, but there actually IS one for the juices. **pools: whirlpool in the solarium was the only one that functioned correctly UNTIL THE LAST DAY IT WAS MESSED UP--- the jets would only go to the feet. one of the whirlpools on the top deck was broken for half the trip and then the other one always took like 2 minutes to start up after you pressed the button for the jets.... **miscellaneous: '1) Eden was STINKY. it literally smelled funny the entire time--not sure what they put in there. the show in there was also strange like people have commented..only went for 15 minutes and left. 2) to get the view of the front of the ship you either have to be in the suite class level to get to the front resort deck to see it, OR get a pass to the spa (again SPA IS NOT WORTH IT-i can't speak for the actual massages/other services, but the sea thermal suite pass is not worth it). 3) **speakers-- if there is ANY ANNOUNCEMENT you HAVE to be either out in the public area or open your door to your stateroom to hear it. there are no speakers in the room so you just hear a muffled waaaa waaa waa sound; just make sure you open your stateroom door to listen to the announcements. 4) photographers were amateurs overall, the experience wasn't too bad. biggest minuses were the issues w/ spa (attitude, rainshower issue). food was great and the room was nice (minus the toiletries). the ship was still new, so at least that was a plus. 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Sail Date October 2019
This was our 25 th cruise and It might have been our best. We used to love Celebrity but kind of soured on it after being on the Solstice when it first came out and not having a very good experience. We started experimenting with other ... Read More
This was our 25 th cruise and It might have been our best. We used to love Celebrity but kind of soured on it after being on the Solstice when it first came out and not having a very good experience. We started experimenting with other lines. The Edge was very impressive. Beautiful ship. Unique spaces. Staff was excellent. Service was top notch. Food was wonderful Loved the way they broke up the MDR into more intimate and themed venues. Even the buffet was excellent. In fact on an 11 night cruise we ate three times for dinner in the buffet because the food and presentation were so well done. We have never eaten dinner in the buffet before on any ship. We were on a Mediterranean itinerary which just made it even better. You can’t be unhappy when you are visiting Italy and Greece. We did do specialty dining in Eden and Le Petite Chef which were both wonderful and very innovative. Really enjoyed the wine tasting event in Eden on one of the Sea days. Had a great time at the silent disco. The bartenders at the martini bar were very entertaining as well. The ONLY thing that we didn’t like were the pillows on the bed. They were flat and hard and very uncomfortable. Hopefully they will change them out. We can’t wait for more of the Edge class ships to come out. We will definitely be booking again Read Less
Sail Date October 2019
The itinerary looked good, we were taking friends on their first cruise on our favorite cruise line, and everything augured well. Although we have taken about 40 cruises most of which have been on Celebrity, we wanted to experience the ... Read More
The itinerary looked good, we were taking friends on their first cruise on our favorite cruise line, and everything augured well. Although we have taken about 40 cruises most of which have been on Celebrity, we wanted to experience the Edge, particularly since we are also booked on it for next year with our grandchildren. As usual the service we received was excellent and friendly. Embarkation, disembarkation and tendering were the best we have ever had. The rooms and the beds were comfortable, our cabin steward was outstanding, as was the service in the Blu restaurant, as well as the food. Bar service was excellent and, in the Plaza, was very entertaining All shore excursions were well organized, with competent guides The whole ship, including public rooms and elevators were clean and shiny and overall it was a friendly well run ship. The Senior Officers Party was very well served with excellent canapés. And bar service Some of the negatives were The flow of the ship, people were getting lost, going down blank corridors or corridors which only led to restaurants and barred one’s access to where on was going, or not thinking that main elevators, for example, might be hidden in the casino The shopping provided was almost incomprehensible since it provided few of the amenities one usually needed, unless it was jewelry, art or cameras and, for the first time, did not include a liquor store This was the noisiest cruise ship we have ever sailed on with no where one could have a peaceful drink and a conversation. The around ship entertainers seemed to think that we were there just to hear them, a far cry from the gentle string duets, soft piano or harps which usually provide a sophisticated background. To make it worse, someone had thought our experiences might be enhanced by bright flashing lights in the Eden room which must have been quite alarming to anyone with a neurological condition and cause people to avoid the room altogether. The experience was not enhanced by having entertainers gratuitously doing gyrations in the middle of our conversations. The stage presentations, especially with the stage projecting into the audience seemed to be a wonderful idea. Not so. Even the best entertainers were drowned out by the band and the balance was so horrendous that people constantly got up and left. The Celebrity productions had very competent singers and dancers but often, to be heard, were shouting to music whilst gymnasts, who although very competent, seemed to be involved in gyrations which had nothing to do with what was happening on stage, if one could even work that out since there were no tunes one might leave the theatre whistling or any semence of a cohesive theme. Celebrity, bring back the Shows which people liked, pay the Royalties and become competitive again The Captain’s Club was a dismal affair hosted in semi darkness in a room with no windows, uncomfortable furniture and provided few of any chance of mingling with other people. By far the worst Captain’s Club experience and, if it continues might well kill any advantage it previously had, Specialty drinks prices have become exorbitant whilst the wine in the standard package showed a poor selection and quality: what a shame Overall we found the ship disappointing, it had a poor flow, a lot of uncomfortable, dare I say unusable furniture, an unacceptable noise level, a disturbing sound balance in the theatre, a lot of wasted space, appalling shopping and an appalling Captain’s Club experience. Overall, this did not seem to be a ship with design or amenities driven by passenger needs but rather someone’s ideas of what constitutes modern and what some team, who did not have to cruise, thought that people wanted. Next time, ask the passengers and the consumers what they see as contributing to the best cruise experience! Will w cruise again? Yes, but, if possible we shall avoid this class of ship until changes are made and cannot recommend it. What a shame, Celebrity has some of the best crew and service in the world. Read Less
Sail Date October 2019
Pre-cruise: My wife and I had reserved a room at the Hotel San Giorgio in Civitavecchia, Italy. In addition, we had also purchased the hotel's Gold Package. The package included among other things, a shuttle service from Funcimo ... Read More
Pre-cruise: My wife and I had reserved a room at the Hotel San Giorgio in Civitavecchia, Italy. In addition, we had also purchased the hotel's Gold Package. The package included among other things, a shuttle service from Funcimo Airport, Rome and to the hotel. Unfortunately, the hotel shuttle from the airport was obviously overbooked, and we had to wait an extra four hours at the airport, beyond the previously agreed pickup time, for a new shuttle to arrive from the hotel. In the future, we would rather book hotel accommodation in Rome, and take a shuttle from the hotel to the cruise port in Civitavecchia, the day of departure. Embarkation: Went smoothly. The Ship: We found Jewel of the Seas too bee mostly well maintained. Stateroom info: We had booked a Veranda Stateroom aft. on deck eight. It was very comfortable, and with a large balcony. We were very satisfied with our always smiling stateroom attendant, A.S. Pradipta. Dining: We had the second seating on deck four in the MDR. Unfortunately, we were disappointed that the dinner menu had changed since our last cruise with Jewel of the Seas in April last year. The menu map had no longer a separate section for the previous, every day classic dining choices. We also thought that the selection of dishes were no longer as extensive and varied as before. We also missed that cold soups now were very rarely offered. But we were mostly pleased with the quality of the food we selected. We were very satisfied with the excellent and professional service we received on our table no. 216 from Waiter, Francis and Assistant Waiter, Sarah - both from the Philippines! They took really very good care of the two of us! We had all our breakfasts in the Windjammer, and lunches too, if we got back on time, after being ashore. Regarding breakfast, we were disappointed that they did not have ordinary ham among the cold cuts, but only a cheap variant. We also experienced several times they ran out of fruit yoghurt. Fortunately, we had never any problems finding an unoccupied table, even during “peak hours”. And we think the staff did a good job of clearing the tables. We were not satisfied with the Café Latte-Tudes on deck five. What a negative contrast to Celebrity’s excellent Café al Bacio! Café Latte-Tudes for instance use paper cups, not proper cups. There is insufficient seating, and we also missed a nice waiter service. Bars: The service in the bars were varying. We got the best service from the Pool Bar. Entertainment: We thought both the singer, Gary Williams, and the Tenors Unlimited, made good performances in the Theater. The Crown & Anchor Society: As Diamond Plus members we used the nice Concierge Lounge on deck 13 for the nightly Diamond Event. The lounge was never to crowed, and the bar service was very good. Shore excursions: We had only pre-booked one excursion with the ship, from Naples - “Sorrento on your own”. Unfortunately, we were a little disappointed with this excursion. Part of the bus ride went through tunnels, and we also thought the guide was talking too low. Itinerary – The six ports of call were all good. And we were particularly pleased when we arrived in Santorini, that it turned out that Jewel of the Seas was the only cruise ship that had anchored in Santorini that day. There was, therefore among other things, just a relatively short wait for the cable car back and forth to the city of Fira. Internet: It was sometimes slow. Disembarkation in Civitavecchia - smooth. Easy to find baggage. We bought a bus transfer to Funcimo Airport at Guest Services. For one hour's bus ride from the port, the transfer price was far too high-priced!! Overall – A very pleasant cruise! Read Less
Sail Date October 2019
The cruise itinerary and ports were fine. Celebrity excursions were too crowded, too long for what was seen, buses were often hot, and guides would not control guests who took 20 minutes when only 10 was allotted for stop. The new ... Read More
The cruise itinerary and ports were fine. Celebrity excursions were too crowded, too long for what was seen, buses were often hot, and guides would not control guests who took 20 minutes when only 10 was allotted for stop. The new balcony cabin layouts are excellent. We really liked our cabin and the included balcony. However, we missed the sky lounge. The ship was confusing in that it had a lot of wasted space and smaller public areas than the Solstice ships. We didn't care for the Martini Bar - Dance area, way too small. There are a lack of decent bars on the Edge, the Solstice Class ships had a much better layout with better bars and bartenders. We usually find one or two really good bartenders on a ship, but on the Edge the bartenders are always trying to change the way a drink is made. In the Eden Bar they pride themselves on Artisan Drinks (really they aren't as good as normally made drinks). We had trouble finding anyone that could make a decent Old Fashion. One time my wife and I went to a bar and ordered a Decoy wine and an Old Fashion made with Bullitt Bourbon. First they said they were out of Decoy, then they said they were out of Bullitt then they made my Old Fashion with some strange bitters. I asked why they didn't use the Angostura Bitters and they said they were out of that too. Bad bar management. The Magic Carpet was probably a good idea on paper, but in reality it is no big deal.. The theater, while new and having all the latest bells and whistles, was not anywhere near as comfortable as the redone Summitt or any of the Solstice Class ships. Finally, we get to Eden, the pride of the ship. As mentioned before the bar and the bartenders are different and not that good. The room tends to get hot from the sun, I would hate to be in it on a summer day in the Mediterranean. But the interactive entertainment was the most off-putting. I guess if you like weird and actors getting in your face blowing a flute then you would like it, but nobody we talked with cared for this entertainment. We have sailed 16 cruises, 10 with Celebrity, so we think we know a bit about comparing ships and we won't sail on the Edge again. The majority of the cruisers we talked with agreed, the new cabins are nice but the rest of the ship is just a bit over the Edge and not worth a second try. Read Less
Sail Date October 2019
We choose this cruise for the Europe destinations. Rome was great to see when we first got there, a little crowded, but were told it's worse in the summer months. The cruise terminal is a long ride, but we had a private transfer which ... Read More
We choose this cruise for the Europe destinations. Rome was great to see when we first got there, a little crowded, but were told it's worse in the summer months. The cruise terminal is a long ride, but we had a private transfer which made it nice. The embarkation seemed like we were in a third world country. Pop up tents and metal guard rails in a parking lot, but it went pretty smooth compared to the looks. We always select a jr suite for the spacious room and this one didn't disappoint. The first night however we found that our stateroom, (1078) was directly below the wind jammer which they start preparing at 3:30am, (every morning like clock work) and the carts running back and forth wake me up. So much for paying more for a suite. The cruise ship is a smaller one, so not as many options for sea days and after shore excursions. It was nice, but you can tell it's older and there was a sewer smell on the 10th floor for the entire cruise. Our cabin was great and outside of the noise that started at 3:30am every morning we had no issues. All the staff were great, (as always) and we never needed for anything. The food was as expected in the wind jammer, just luke warm, but this has been our experiences for all cruises. We ate at Tides dinning room one night and it was great. Chops Grill, was not any good on day 2, Rib eye steak was rubbery, but medium well and lobster was mushy. You can tell this food was pre cooked, then heated up and not what we expected for additional paid dinning. Giovannis was great on day 6 where I had the filet and my Wife had a seafood dish. We did not do much of the entertainment or shows outside of the movies in the cinema and on the pool deck. This cruise had very few kids/families so there weren't a lot of kids running around the pool deck, mostly adults, which was great. All staff were courteous and nice and always looking to help out. Ports and shore excursions. We did all our own shore excursions with our travel agent. Mykonos, Athens and Santorini Greece were all fabulous and as expected with the views and scenes just like the post cards. Our excursion in Athens was canceled upon our arrival, so we did the hop on hop off and spent almost the entire day at the Acropolis which is awesome. Malta was not so good. We paid for the Blue Grotto and Marsaxlokk tour, which come to find out is a fishing village and it's like a flea market that sells fish and souvenirs. They dropped us off for 1.5 hours and said to be back at the bus, then it started to rain. When we got to the Blue Grotto, it was closed, so all we could do was eat and get back on the bus. The stops in Sicilly, Naples and Rome were great and other than my Wife shopping and spending lot's of money, they were as advertised as well. Read Less
Sail Date October 2019
Hi all , first of all I am not a good writer . Me and my wife booked a late deal with tui , we have never been on a cruise before ! But recently we have talked a lot about going on a short trip to test the waters as they say , we ... Read More
Hi all , first of all I am not a good writer . Me and my wife booked a late deal with tui , we have never been on a cruise before ! But recently we have talked a lot about going on a short trip to test the waters as they say , we decided to book our holiday at Meadowhall shopping centre tui travel agent , luckily we had a very well informed sales woman who knew everything to know , she was fabulous , our holiday was booked for the 18 /10 /19 sailing on the marrella discovery , around the Mediterranean Our holiday day arrived , our flight was from Doncaster to Corfu where we boarded the stunning marrella discovery ship , ok she’s not massive or even brand new , but she is beautiful , once we had boarded ship we was shown to our inside cabin , our cabin was very clean , ample storage with many draws , sufficient hanging rails , clean bathroom with shower , nice firm comfortable bed with pristine clean ironed sheets , and nice bedside lighting , it’s not the most modern of cabin , but it was a pleasure to be in there , Moving on to the all inclusive package, The food is excellent in all the restaurants on the ship , and overall we thought restaurant 47 was the best for dinner , but if you like a good slap up English breakfast restaurant islands to front was buffet style which me and my wife preferred because English breakfast isn’t meant to be perfectly placed on your plate.? As it was in 47 ? , the drinks also have a huge variety of all the top brands either at the bar or there’s waiters everywhere near the bar areas taking orders Entertainment All the entertainment thrown at you day and night was for all age groups in numerous places scattered around the ship , never a dull moment , the acts was very professional , The days outings All the ports of calls that the ship stopped off at in many different countries was a good choice of diversity All in all it takes a lot for me to Wright something as long as above , but I needed to express how much of a fabulous holiday tui holiday gave me and my wife , thanks for reading Read Less
Sail Date October 2019
I have to reply to a previous poor review I sailed for first time with Tui having previously sailed with many other cruise lines.The professionalism and dedication of the crew was excellent.The embarking procedure was quick and ... Read More
I have to reply to a previous poor review I sailed for first time with Tui having previously sailed with many other cruise lines.The professionalism and dedication of the crew was excellent.The embarking procedure was quick and efficient.The boat and cabin very good we had and inside cabin 6591 .The food in all sections was good the staff very helpful .Entertainment was varied and of a good standard.I believe this cruise line offers good value for money and we will sail with them again.Well done to Katy the cruise director who kept up a lively commentary on events and the ports of call .The ship is in good order and the cruise kept to timetable.Malta was our highlight for the trip and would have liked more time in port.We often followed the large MSC ship to port which made travel around Naples and Messina difficult .This cruise offered great value for money. Read Less
Sail Date October 2019
We have returned from our cruise around the end and we honestly could not fault the marella celebration in any way. Will start by saying the food in the speciality restaurants is far superior to the food in the main buffet and dining ... Read More
We have returned from our cruise around the end and we honestly could not fault the marella celebration in any way. Will start by saying the food in the speciality restaurants is far superior to the food in the main buffet and dining restaurant and couldn’t recommend the experiences enough so would definitely encourage people to book. The ship was immaculate and the cabins were also very nice. The ship does not have the same glitz and glam as perhaps other ships however it has such a wonderful ambiance made by the people the work there. The entertainment was absolutely fantastic and my partner and I could not fault the effort that the cast made in and out of the theatre. The productions were out of this world and they were a west end worthy cast. Special mention to Dan and Beth for taking the time to make our cruise extra special. Also a big thank you to Jay our cabin steward for going the extra mile. Can’t wait for the next one. Read Less
Sail Date October 2019

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