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Cruise Ratings
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2 Helpful Votes
Sail Date: July 2019
Staff food cabins shows everything exceeded my expectations all the places we visited were amazing cudnt have asked for more will def do it again loved every minute the entertainment was fantastic the food was amazing the only negative ... Read More
Staff food cabins shows everything exceeded my expectations all the places we visited were amazing cudnt have asked for more will def do it again loved every minute the entertainment was fantastic the food was amazing the only negative thing I wud say is they need sort out sun lounge situation cud never get one near the pool as people filled them every morning and left the ship all day so that was a night mare ant the pool is small for size of ship the all inclusive was great no need to up grade to premium there was plenty to do on sea days like the spa was fantastic and mini golf and table tennis also great climbing wall the teenagers loved that and the escape room wat else can I say only had fantastic experience for my first ever cruise and really glad we choose tui they were great from start to finish we done 2 wks and never got dored Read Less
1 Helpful Vote
Sail Date: July 2019
We LOVE NCL, and cruise with them yearly. This is our 8th NCL cruise in 6 years, and it was fantastic. We met some wonderful people on the ship, and actually planned another NCL cruise to Japan with 4 of them! The ship was immaculate, and ... Read More
We LOVE NCL, and cruise with them yearly. This is our 8th NCL cruise in 6 years, and it was fantastic. We met some wonderful people on the ship, and actually planned another NCL cruise to Japan with 4 of them! The ship was immaculate, and the staff that we interacted with were wonderful. The issue with this particular cruise was actually the other passengers. Unfortunately there were no activities on the pool deck, and the music wasn't even all that loud. We met quite a lot of people and formed a pretty big group of smokers, and we didn't see the cruise staff until the 5th day of the cruise. When we finally pinned the assistant cruise director down, he informed us all that people were complaining about the noise and activities on the pool deck, so they cancelled them all. Isn't that simply ridiculous? In addition, there weren't many activities offered, which was disappointing. The shows were magnificent; NCL always scores big in that area. As for the food, that also left a lot to be desired. The buffet hours were much more limited on this cruise, and there were not many options. What was out there was quite bland, and lacked much flavor. Sadly they never did a Greek night, which was disappointing because it was a Greek Isles cruise. Half the buffet was closed most of the time, and the entire buffet was usually closed by 10 at night. O'Sheehan's was 24 hours, but at night they have a very limited menu. The spinach/artichoke dip was watery and flavorless, as were the nachos. The wings were great, as was the reuben and the roast beef sandwich. The food in the specialty restaurants was magnificent, as was Ginza. The excursions were a bit chaotic as well, as they had a new procedure on this ship. Everyone went to the theater as always, but they gave you a sticker there, and then once everyone showed up, they called the group to go down for the tour. People wouldn't stay out of the exits, and many people were late, which delayed everyone's excursions. The excursions were good, but the overall organization was very chaotic and stressful, especially when we believe that being early is being on time, and we had to wait up to 40 minutes for people who were late. That's just selfish and unfair. Another crazy thing that really disappointed me: YOU HAVE TO REQUEST TOWEL ANIMALS!!! What's that all about? I was so disappointed with this one. I didn't find out until day 6 that I had to request towel animals; I was told that people complain so they stopped it. Something else that was very strange: they only had one English movie channel, and they played sad, depressing movies like "Five Feet Apart," "Stay Human," and "Penguins." I know you're not there to watch TV, but really? Overall, we met some really wonderful people, and had a fabulous time. We booked another cruise with NCL to Japan, and are planning to book more, but we won't sail on the Star again. Every ship is different, and you live and learn. Read Less
3 Helpful Votes
Sail Date: July 2019
The full cruise was an adventure from start to finish. The on board team and crew were enthusiastic, friendly and most helpful when needed. There are so many crew I would like to mention, but some individuals deserve highlighting. Our ... Read More
The full cruise was an adventure from start to finish. The on board team and crew were enthusiastic, friendly and most helpful when needed. There are so many crew I would like to mention, but some individuals deserve highlighting. Our cabin servicer PUTU was great, he was helpful and did his job to the highest standards, he is a credit to the ship and the team on it. The Bar teams were mind readers......they knew exactly what my wife and I drank without us even asking....Ervin and Wilson in the Horizons and Kumar, Sheldon, Kenneth and Sushil in the Hemmingway's Bar were always on hand even at daft O'clock in the morning. The food was very good and the shows were entertaining. The staff in the restaurants were great, they even sang Happy Birthday…..which was a memorable moment when the kitchen team came out front. The cabin had plenty of room in it with plenty of storage space for the belonging we took and the extras my wife always manages to accrue whilst we were away. The holiday was a special celebration for my wife, the extras didn't disappoint. The flowers the cake and the in cabin decorations were well received and appreciated….oh yes and the bubbly and strawberries went down a treat. we are looking already for next years cruise. Read Less
7 Helpful Votes
Sail Date: July 2019
We did Greek Getaway followed by Mediterranean Gems. The destinations were all excellent and both weeks were completely different. We did 3 trips: Mykonos beach trip, Pompeii and Herculaneum and Inside Pisa. We enjoyed them all but I would ... Read More
We did Greek Getaway followed by Mediterranean Gems. The destinations were all excellent and both weeks were completely different. We did 3 trips: Mykonos beach trip, Pompeii and Herculaneum and Inside Pisa. We enjoyed them all but I would have liked a little free time in Pompeii to absorb the atmosphere. On board we usually managed to get a subbed although in the sea days we had to be up early. Bar and restaurant staff were friendly and efficient. Basic drinks package was ok we didn’t upgrade but paid extra occasionally for premium drinks, we found this cheaper than if we had upgraded. Food was all good, we ate in latitude and vista in the evenings, beach cove at lunchtime and market place for breakfast. The ship was freezing due to the air conditioning being set at too low a temperature. There weren’t enough toilets and the queue in the ladies of an evening was always long, not helped by the fact that on several occasions only one toilet was in use. The broadway shows were excellent and we liked the said and anchor of an evening. Our cabin was well looked after by Nur, it was a bit noisy at night, there were a lot of unexplained bangs. I was disappointed that the Captains dinner has been replaced by Dress to Impress as I feel that not having a special occasion to dress up for meant less people did dress up, this took some of the glamour away for me. I had to visit the Medical Centre and was very well looked after by all of the staff there, I felt confident with both their diagnosis and treatment. Overall it was an enjoyable cruise with some amazing destinations which I would like to return to. Read Less
4 Helpful Votes
Sail Date: July 2019
we choose this cruise for many many reasons. here is a few, not in any order of preference. 1. we can fly direct from Belfast International Airport to Palma on a Tui flight. 2 the transfer from the flight to the ship is absolutely ... Read More
we choose this cruise for many many reasons. here is a few, not in any order of preference. 1. we can fly direct from Belfast International Airport to Palma on a Tui flight. 2 the transfer from the flight to the ship is absolutely painless, this is especially helpful as both myself and my wife have severe mobility problems. 3 we knew, from past experiences, the crew and facilities would be perfect for us as a retired couple, absolutley no hassle at all. complete relaxation as soon as we reached our deck 9 cabin (9040) we have no complaints whatsoever about any aspect of the 14 night cruise. The crew were magnificent. Fiendly, down to earth and overflowing with happiness. One guy shone out above the rest. his name is Philip, a young Jamaican. He literally, ran around the ship doing his job as a bar tender. he has this constant set of rhymes. "No card, no charge.......no fear, love is here..........spread the love'. these are accompanied by his hand bell ringing and his cry of "beep. beep" to clear his path. he kept everyone near him in fits of laughter. Every time there was live music on the Sirens pool deck or in the Medusa lounge in the evenings (watch him go at the last night Bandjam)......he gave us a demonstration of an amazing dance routine. It was worth the money just to witness his performance. We say "well done our kid"!! We dined in the evening in the Orion restaurant. We received a really professional, courteous service. The menu was varied but not outstanding. The portions are small but if you include soup/salad as well as a starter you will be fairly well filled. We used both the Lido and the Sirens buffet style restaurants for breakfast and the terrace grill for lunch. No complaints about either although some of hot food in Sirens was not always "piping hot" even the hot water for tea was not boiling hot. The entertainment was excellent. The young show team were brilliant, both as a team but also individuals. Maria, Jake and especially Matt gave us three amazing solo cabaret performances in Tides bar. Muzzic Unlimited were the resident band in the Medusa lounge. We enjoyed their performances particularly Romeo we he sang pieces like "Nessen Dorme and O Sol Mio". However we thought they could have reduced the sound a bit as it was very loud to our ears. We spent our evenings in Tides bar listening to a tremendous duo called "Tointense" or to everyone around, Tom and Maris. We just loved their music and their interaction with each other (the banter) and with the audience. They took time between each set to walk among the guests, chatting to everyone and expressing their appreciation of our presence. They also helped make our cruise the very very best. The amazing evergreen Mr Keith Kerslake shared the time in Tides with Tom and Maris. What more can be said about Keith? He just gets better and better every year. He is such a thoroughly nice guy, an expert pianist who gives his very best performance every time he gets behind the grand piano. He invented the Marella Dream last night "Bandjam". Just a couple of negatives and maybe a word of advice. We were quite shocked and so very disappointed on the crew night (July 19th 2019) to hear the compare (David) make remarks about male genital parts when many children were visibly in the audience. He also thought there was some humour in unhelpful and unnecessary remarks he made, in this age on inclusivity, about private and personal things that happen in a LGBT relationship. He also tried (failed miserably) to make some very antiquated joke about the "Humpty Dumpty" nursery rhyme as well as some other silly thing he picked up second hand from a bygone era. Wisdom and discretion do not seem to be know to him. He is not hard to spot. He eats alone, mostly beside the pool on Sirens deck. The rest of the team seldom are seen in his company except when they share in hosting a game. He is far too old to be involved in this kind of work. He can't sing, he can't dance and his English vocabulary equals a Year 3 primary school child. his two oft repeated expressions....."there you go" and its variant "there you have it". He seems to speak through his nose and has a personality resembling a dead fish including the vacant look on his,now moustached, face.His most outstanding feature is his "beer belly" hanging over his pants. The many ports we visited were full of interest for those who like to explore. They have a few downsides. The ship docks quite far away from the main places of interest and it usually costs around 5 Euros return to make the trip by coach. However these journey are operated and controlled locally and it can be very hard to get a bus/coach back to the ship and can involve a lot of waiting around due to the lack of a reliable timetable. We found the tours to be far too expensive and unsuitable for us due to our limited mobility. We would strongly advise future cruisers on the wonderful "Dream" ship to pack a warmish jacket, cardigan, light sweater for the evenings. The lounges,Tides, Medusa, Explorers and Water's Edge and quite cold with a noticeable cold air conditioning draft prevalent irrespective of where you sit. The bathroom is not large. It has the usual toilet, washbasin and over the bath shower and hair dryer. We found it impossible to get the temperature right with the shower. It either burned or was freezing cold. We asked for it to be fixed but this never happened. In summary. we have been cruising for over 20 years, completing over 40 cruises with Celebrity (the worst ever company...a "never again experience"), P & O. Ocean Village, NCL. Fred Olsen, Star Cruises Etc. Nowadays we don't look anywhere else. We know before we leave, we will not need to pay tips, we will not be paying for refreshments, our account will be in good old United Kingdom Sterling with no "Dollar Inspired add ons" (one of the tricks from the greedy USA owned Cruise companies that seem to have the habit of crashing into things or losing passengers overboard), we will be pampered from the moment we board the plane till we touch down on our return by the fantastice Tui/Marella team. For myself and my wife from July 16th till 30th 2019 we have had the best cruise ever. Well done the Tui/Marella team from our wonderful Karen Crothers and the rest of the staff in our local Tui shop in Newtownards to Captain Alan Macary and his entire crew///abundant thanks....we will return, God willing next year Read Less
Sail Date: July 2019
We chose this cruise for a family reunion, with 14 people coming in from 4 different countries across 3 continents. The embarkation process was smooth and we were able to go to the buffet and seat ourselves right away. However, within ... Read More
We chose this cruise for a family reunion, with 14 people coming in from 4 different countries across 3 continents. The embarkation process was smooth and we were able to go to the buffet and seat ourselves right away. However, within the first day, the bathroom in one of our staterooms was clogged right away, and did not get fixed for over 48 hours. Even worse, this was grandma's room - so everyone was upset over this. The pool was rather small and definitely not swimmable -- too many people on the boat overall, so all you could do was really just stand in the water. The buffet was always crowded for all meals, and you had to circle a few times to get any kind of seating, even for 4 people. The pizza place was good and served really good pizza, so we often just went there instead. For dinner, the restaurants had nice wait staff and servers. The food was good, but we have had better on other cruises. The staff on the ship were very nice, but everytime we had issues with room keys, the bathroom repair, the internet, it was obvious that they are severely hampered by management and their policies - with apparently no one on board who could just make an executive decision. The disembarkation process everytime we went to shore and especially on the last day was a mess -- very crowded, unorganized, with everyone lined up for a long time just sweating it out -- they literally turned off the AC on the last day so there was no circulation as we waited over 2 hours to get off the ship. This was our first experience with MSC and sad to say, we will think long and hard before ever going on one of their cruises again. Our family has been on many cruises with different companies in the past - Holland America, Royal Carribean, and Disney -- all of those cruises were by far superior to what we experienced on this cruise. Read Less
3 Helpful Votes
Sail Date: July 2019
Family vacation with our two teen sons. Firstly we booked a 15 night cruise with Regent at no time did they tell us that the cruise was two bolted together. Beware this seems perfectly normal and somewhat shady. The net effect is that ... Read More
Family vacation with our two teen sons. Firstly we booked a 15 night cruise with Regent at no time did they tell us that the cruise was two bolted together. Beware this seems perfectly normal and somewhat shady. The net effect is that entertainment and menus repeat for both weeks... I think this is very unfair and should be addressed and I would advise people to check prior to booking unless you dont mind having a mirror image of the first part of the cruise in your second week. Ship: First time on Seven Seas and was bursting with excitement. I found the ship to be boring to be honest lacking the distinction and a personality I was expecting from Regent. Everything seems underwhelming not pretty and basic fit out Cabin: Best part of the ship nicely appointed decent size room and bathroom, balcony was a bit cramped to move around on but useable. Bed was very comfy. Staff: Very mixed firstly on the pool deck their never seemed enough of them but given the drinks were included one cant help but think this was deliberate. As a result the staff at the pool bar were unwelcoming and stressed certainly no service. The staff in the buffet were mixed in respect to attitude, one felt that the training was lacking with a number of staff many seeming distant and uninterested. The supervisor in Prime 7 was damn right rude I think he felt he owned the place! Prime 7 was okay but we didn't have a compulsion to go back. I have dined in far better on more traditional steak restaurants on cruise ships Prime 7 was average at best. Shore excursions: well a mixed bag supposedly all inclusive despite anything decent being charged for. The chargeable ones were good albeit out trip to the Ferrari museum 1.5 hour drive each way ended up leaving us just 45 mins to get round before being hearded back onto the bus. In the event they refunded just $30. Sums up Regent in my opinion...Cheap! I have been on Silverseas and Seaborne and have seen reviews that Regent are better. In my opinion they are in a different class. Both the aforementioned are far beyond Regent in every way for example both offer cold towels round the pool Regent does not, both offer fresh fruit kebabs at the pool Regent does not. Both offer deck dining quality at night Regent offers burgers. All very low end with high end pricing. In the end its everyone's choice but for me this was an excellent itinerary and we as a family had the trip of a lifetime, Regent had every opportunity to win our business in the future and simply failed to achieve the high standard they advertise themselves to be. We wont be back!! Read Less
2 Helpful Votes
Sail Date: July 2019
This was the only cruise that fit schedules for everyone in our family. We also thought maybe we should try new cruiseline after 5 cruises with the same company. Big mistake. The ship itself looks beautiful. Embarkation was fine. ... Read More
This was the only cruise that fit schedules for everyone in our family. We also thought maybe we should try new cruiseline after 5 cruises with the same company. Big mistake. The ship itself looks beautiful. Embarkation was fine. Excursions were fine. Cabin was fine except that some guests decided to smoke in their cabins so our cabin smelled smoky too. My cabin has “no smoking” sign inside not sure about others. Complained twice, nothing was done. The housekeeper even said he did not want to anger other guests. Bad smell aside, it’s for the ship safety. guess safety does not matter. Food was bad. Buffet breakfast was cold or overheated (rubbery) scramble eggs. Yogurt was in a big open bowl so gross that someone could easily spit on it. Buffet lunch or dinner was a collection of pasta and pizza, a little grilled chicken, grilled fish, nothing spectacular. Dinning room only went twice. Dining room did not serve any drink, not even regular tap water. You are forced to buy bottled water or wine. Definitely no coffee or tea after the meal. Meal was way below any cruise line standard. I could possibly do better at home in terms of taste and presentation! This cruise was 95% Italian focus. Shows were mostly in Italian and there was 1 in French. For my family, pure english speaking, no entertainment for the entire cruise. To be honest, the singing was ok, dance, acrobatics were below other cruise lines standard. Disembarkation was a disaster. 3 hours delay due to some event happening at Venice. We were expected to believe that this event was new and they knew nothing about it and did not think it would affect disembarkation. Really? According to our “daily program”, we should be out of the ship by 9:30 then changed to 10:30. We did not get off until 11:45. We missed our flight or many guests missed the flights or we had to scramble to look for alternatives paying extra. All we heard from the customer service, which probably more appropriate to call them customer no service, was that it was not their fault, there was nothing they could do. YES, you could do something and that was simply providing accurate information from the beginning! Being pure English speaking Asian from the North America, definitely minority in this trip, my family did not feel welcomed at all. No crew ever said a hello to us even if we walked right into each other. There was this lead Spanish officer, she was so cheerful and bubbly speaking in her language with her people but when she saw me, she took away the smile and simply looked and walked away. The worst I have ever been treated in my cruise experiences. MSC clearly is not ready to handle international guests in Europe, at least with this cruise and this crew. The whole cruise is tailored for Italian, Spanish or simply white. Going forward we will stick with more reputable cruise line, get our money worth. Read Less
Sail Date: July 2019
It is definitely Much More than Cruise. Tours and benefits are making your vacation unforgettable, because when you reach to Athens and Islands you are having simple tours and some transportation included to your Cruise rate that giving ... Read More
It is definitely Much More than Cruise. Tours and benefits are making your vacation unforgettable, because when you reach to Athens and Islands you are having simple tours and some transportation included to your Cruise rate that giving you tips about areas. And also you can learn something about history with the expression of Vasili. He is also giving you all detail about the public transportation and places you may wish to visit. Music was great, we always had good time with live music was playing during lunch and dinner time. Food in the ship was delicious, Housekeeping employee was great as well, they give us at least two times serves a day. Thank you to Tressa and Tony. Thank you to all service persons and entertainment team. I am definitely recommend Celestyal Crystal to all my friend and family and also who is planing to have Cruise experience. Thanks again to all. Read Less
2 Helpful Votes
Sail Date: July 2019
I’m not even sure my words can accurately describe just how amazing this entire trip was. Our vacation started in the beautiful port of Venice, Italy. Highly recommend flying in at least 2 days before embarkation so you can explore a bit ... Read More
I’m not even sure my words can accurately describe just how amazing this entire trip was. Our vacation started in the beautiful port of Venice, Italy. Highly recommend flying in at least 2 days before embarkation so you can explore a bit in Venice. Stay at the Hilton Molino Stucky if you want beautiful views! We were first time MSC cruisers so unsure exactly what to expect, as we are American and the ship is dominantly Italian folks. Embarkation was a breeze. We were settled on the ship with our luggage within an hour of boarding. We had a balcony on deck 12 towards the back of the boat and loved the sizing and layout of the room! Our bed was a bit shaky, which we blamed on the engines (maybe?) but it was certainly bearable. More than enough room for 2 people in the basic balcony! We had the Fantastica experience, as we did not need any bells and whistles but did want a bit more than the “Bella”. The itinerary was simply phenomenal. Each day we got off the boat more in awe of where we were. We booked excursions in every island that required us to walk and move around a lot. This was not your typical ‘relaxing’ vacation. This itinerary is heavily culturally enriching. You will gain a lot of knowledge of the ports and the history surrounding them. I am not a history gal, but I was mesmerized by the history I learned. It was fascinating to learn from the tour guides who were so proud and excited to share their wealth of knowledge. Our itinerary break down was as followed: -Venice, Italy (visit San Marco) -Bari, Italy (visit Matera) -Katakolon, Greece (you have to see Olympia here) -Santorini, Greece (go visit the famous Oia) -Piraeus, Greece (you have to visit the Acropolis) -Corfu, Greece (must visit paradise beach) -Kotor, Montenegro (do a boat tour of the bay) The food on the Magnifica was SOOO good! We tried to keep our buffet time to breakfast only. Which was perfect for our early docked days. For dinner, we ate at the same table with 6 other folks and LOVED who we sat with. At first, this seems a bit ridiculous to have the same server with the same guests but we genuinely valued this time to unwind and reconnect at the end of a busy day! The entertainment was decent, but certainly have seen better. However, the dancing was great! MSC brought on aerialists that were excellent to watch! They were the highlight of most shows! The cruise staff was the absolute best staff we have ever been around. We have cruised several times but found this staff to be the BEST. So engaging, kind, and genuine. They wanted to really get to know you and help you have the most enjoyable time on board. It really says a lot when out of 2,500 rotating guests, they still remember your name! We were so sad to leave this crew, as they truly helped create many memories. The ONLY downside of our trip were the amount of children aimlessly running around, pushing and shoving. Luckily, we quickly learned how to avoid them and kept our distance. MSC is very family oriented, which is great! Just beware, you will certainly come across kids in mot public areas! Overall, this trip was epic. One of the best, if not, the best trips I have ever taken. Do not hesitate to book this trip. Hurry before it sells. You will love every second of it!!!!!!! Read Less
Sail Date: July 2019
We had never cruised previously because we did not like the idea of a floating city, so the smaller tall ship made sense, especially when it had a cruise that included our bucket list of places to see in Greece. We did our research and ... Read More
We had never cruised previously because we did not like the idea of a floating city, so the smaller tall ship made sense, especially when it had a cruise that included our bucket list of places to see in Greece. We did our research and knew what to expect, and the Star Flyer exceeded in most regards, especially the food! If tons of activity and entertainment is your goal, this isn't your best bet. If peaceful evenings on deck with no sounds but the wind thru the sales, and an intimate, yet casual setting for meals is what you like, this is for you. The group on board is small enough that mutual respect wins out over fighting for the best deck chairs or tables at dinner. The majority seemed to be seasoned travelers that know how to act in this setting and very friendly when sharing a table or space at the bar. So nice when the cruise director can address EVERYONE at the same time regarding excursions and ship-board fun. I don't think we'll ever take a trip on a large mega-ship! This setting was too perfect for us Read Less
2 Helpful Votes
Sail Date: July 2019
I was traveling with family members who had never cruised before. We wanted to experience Europe and this itinerary seemed like a good start. A cabin was available that had two bathrooms and would comfortably fit all 4 of us, two adults ... Read More
I was traveling with family members who had never cruised before. We wanted to experience Europe and this itinerary seemed like a good start. A cabin was available that had two bathrooms and would comfortably fit all 4 of us, two adults and two teenage girls. The cabin number was 8000. This cabin is unique to just a few ships for Royal Caribbean. There wasn't much information on this. It's called an Ocean View no Balcony and is now considered a full suite, with access to the concierge lounge, breakfast in Chops and some other suite perks. The cabin is located next to the bridge and below the Windjammer buffet. I was worried about noise being an issue, but that was never the case. The room was spacious and comfortable, but the décor was definitely dated. The concierge lounge offered a continental breakfast, afternoon snacks, and evening happy hour. The lounge was a nice quiet area to gather before heading to dinner. The concierge Alan was wonderful. He arranged tours for the bridge, galley and theater. He quickly seemed to learn all the guests names and was ready to help solve any issues we might have. I can not say enough good things about him. He is the best concierge I've ever encountered on a cruise. The cruise started in Venice so we arrived a couple of days early and got a lovely apartment through Airbnb in Cannareggio. We used the water bus and the people mover to get to the terminal. The people mover station was absolutely chaos on embarkation day as several ships were departing that day. The first stop was Split. It's a lovely seaside town and it was a fairly easy walk from the ship. Lots of GOT merchandise for sale as part of the series was filmed here. We were told that although Croatia doesn't use the Euro it would be accepted in Split, we found this to not be the case and had to change some currency. Our second stop was Athens. I had arranged a private tour through PK tours and was extremely happy with the driver and the private guide for the Acropolis, they were both wonderful and I would highly recommend this company. The last stop was Katakolon. After visiting Athens and planning on going to Rome for 3 days after the cruise, we decided not to venture to Olympia, which is 30 minutes from the port. We chose to just walk around the small town. This stop seemed like a wasted port day on such a short 6-night itinerary. Other passengers we spoke with seemed to feel the same way. We purchased the 3 speciality dinner plan and tried all three restaurants. Izumi was a big hit with our family. Chops was so-so. Nothing special about it. We were all very disappointed in Giovannis. The food was so bland and the cioppino was served luke warm and the restaurant itself was just not kept very clean. Two of us participated in the Chef's Table. Next time I would save my money and pass on this. It's a wine paired dinner, but they used very low end wines to pair with the courses. I was pleasantly surprised however by the quality of the food and the service in the main dining room on the two nights that we ate there. We purchased the internet package for 4 devices and had horrible issues even trying to connect. There was a spot near the door in our cabin that we could sometimes get service, otherwise we roamed around the ship looking for a spot with a decent signal. It made communicating with loved ones back home very difficult. We tried getting this issue resolved a couple of times, but finally gave up. This was absolutely a waste of money to purchase this service. We only went to one of the evening shows, which was a magician. He was pretty good. We engaged with several friendly staff members in the Schooner Bar and the activity staff were quite friendly as well. After the cruise ended we had booked the train to Rome, I was concerned about walking to the train station with baggage, so we got a taxi from the pier and went to Mestre station instead and boarded our train there. Overall, the new cruisers were content with their trip. I would give this cruise a rating of 3.5. Read Less
4 Helpful Votes
Sail Date: July 2019
Disappointing Celebrity infinity Cruise of the Adriatic Sea Our recent cruise of the Adriatic Sea on Celebrity infinity was disappointing. We had just completed a seven day family cruise of the Western Mediterranean on Norwegian Epic ... Read More
Disappointing Celebrity infinity Cruise of the Adriatic Sea Our recent cruise of the Adriatic Sea on Celebrity infinity was disappointing. We had just completed a seven day family cruise of the Western Mediterranean on Norwegian Epic and the difference in the quality of our experience between the two cruises was quite marked. We have been loyal Celebrity customers for well over ten years having cruised with the cruise line on twelve previous occasions with a further three with the broader RCI Group. We have noted a quiet but steady decline in the quality of the Celebrity product over the past couple cruises. This decline in standards on virtually all measures is now quite stark and, overall, we were very disappointed in the cruise experience on a number of levels. The bad experience started with the very poor handling of a passport/visa issue (not of our making) at check-in. The passport control officials were in our view, officious and uncommunicative, and it took over one and a half hours to sort the problem out. We are still not aware precisely what the issue was but the whole process was frustrating and distressing and got the whole cruise experience off to a bad start. The bad vibes we were getting about the ship were compounded by a massive misunderstanding about a Captains Club loyalty on-board credit that Celebrity disputed had been offered despite us producing documentary evidence downloaded from the Celebrity website, that the loyalty credit had indeed been applied. In an almost two hour wrangle at the front office desk , where we were even virtually accused of fabricating the document and the Guest Relations official with whom we dealt made it perfectly clear that the onus was on us to prove the on-board credit was genuine. He kept on insinuating that the credit was something that our travel agent must have offered and could not grasp the simple fact that it was a Celebrity Captains Club loyalty credit that was in dispute. The whole process was distressing and embarrassing and necessitated us having to contact our travel agent back in South Africa who in turn had to contact Celebrity head office in Miami to confirm the loyalty credit was a Celebrity benefit that should have been automatically applied without question. Despite our agent being assured by Miami that the credit was indeed genuine and should have been automatically applied to our account, and that they would confirm this fact directly with the ship, it took a further two days for the matter to be satisfactorily put to bed and this, only after the intercession of the Concierge Class Concierge who personally undertook to see the matter to a satisfactory resolution. All in all an unnecessarily unpleasant experience for which we receive absolutely no apology from Guest Relations for the poor manner in which this matter had been dealt. We had cruised on the Infinity on two previous occasions. Signs of wear and tear are evident everywhere confirming the need for the vessel to undergo a major refurbishment which we understand is scheduled within a year or so. This cannot come too soon. Furnishings and fittings are in a bad state of repair in many areas, notably the buffet restaurant. Pool towels were threadbare and often torn while pool loungers were out of shape, smelly, stained and had clearly seen better days. Celebrity have probably decided not to spend any more on the Infinity until it undergoes its refurbishment. If this is the case it is a policy that should be reconsidered because frankly, the standard of the pool furnishings in particular, are disgusting and certainly not what one should or could expect from a five star cruise liner. On the positive side, the ship’s hard working cleaning and maintenance staff do an admirable job in trying to keep this ageing vessel in reasonable shape. Decline in standards in many other areas were also evident. As examples, the quality of amenities in Concierge Class staterooms is now notably inferior. Food quality in the buffet restaurant was probably the worst we have yet experienced on any cruise we have taken. Variety and standard of beverages included in the Classic package has clearly been reduced in an obvious attempt to persuade passengers to upgrade to the Premium package. Not all was negative though. We were privileged to sail the beautiful Adriatic Coast visiting some quaint, interesting ports along the way. We found the food quality and presentation in the main dining room to be generally of very good standard. Celebrity’s crème brulees still rank with the best! We actually had a meal at the speciality Tuscan Grille and frankly, thought the standard of fare in the main dining room was better. We also dined twice at the speciality Sushi on 5 dining venue and thoroughly enjoyed our meal on both occasions. Entertainment, as we usually find on cruise ships, was a bit iffy. The main production shows were some of the best we have yet experienced and these shows were supplemented by performances from a top class card magician and a classically trained operatic quartet who had reached the finals of Britain’s Got Talent. Really good. On the other hand, some of the other musical entertainers performing around the ship were of no more than basic cruise ship standard. We cannot conclude this somewhat negative review without a “shout out” to the hard working staff and crew who at all times provided friendly, efficient and attentive service and, even at trying times, almost invariably with a smile. Even when one is having a bad day, the friendly smiles and greeting we received form the Celebrity team, helped make the bad day or bad experience just that little bit less of an issue! We have been loyal Celebrity aficionados for many years having attained Elite Plus status a number of years back so our commitment to the Celebrity brand cannot be questioned. However, our less than happy experiences on this cruise, coupled with our perceptions of a steady decline in the standard of the Celebrity product offering, are making us seriously question whether we will ever cruise with Celebrity again. For the first time in many years we have not booked another Celebrity cruise while we were on board. However, we have already booked cruises on Costa (an Indian Ocean destination specific cruise of which our expectations are not too high save for the bucket list destinations we will be visiting), and a Viking cruise from Bergen to Barcelona. It will be informative to see how these two highly diverse product offerings compare to what has been our preferred brand for so many years. Read Less
3 Helpful Votes
Sail Date: July 2019
Don't listen to the negative reviews, complaining about the ship's age and the staff. After a week on the Celebrity Infinity, I'm convinced those reviews were left by picky and miserable people. Yes, the ship is definitely ... Read More
Don't listen to the negative reviews, complaining about the ship's age and the staff. After a week on the Celebrity Infinity, I'm convinced those reviews were left by picky and miserable people. Yes, the ship is definitely old, but it's very clean and well-maintained. And I can't even begin to tell you how incredibly the staff was. We've previously sailed with Princess (just okay) and NCL (horrible experience). My husband and I agreed that we'll look at Celebrity first, for all future cruises. We booked a Concierge Class stateroom, and never regretted it. Our embarkation time was 11:30. We arrive about 5 minutes early, and were on the ship with a glass of champagne in hand before 11:45. I still can't believe how smooth the check-in process was. We spent the next couple hours enjoying the pool bar while waiting for access to our rooms. The stateroom was outdated, but very clean. Our Concierge, Jonathan, was fantastic. He provided guidance with a couple ports, and was able to quickly re-schedule our disembarkation time to accommodate the transfer we booked outside the cruise line. The food in the main dining room was overall amazing (we each had only one meal that was not so great). The service team (waiter, assistant waiter, and sommelier) were very friendly and attentive. The buffet was always clean, and the food was much better than expected. We took part in a Wine and Food pairing, and the host, Fernando, was absolutely hilarious! I only have two complaints: 1.) The first couple days onboard, the staff really pushes dinning and beverage packages, to the point of annoyance. We had the Classic beverage package, which we found to be sufficient. I was on an Aperol Spritz-kick during this cruise, and each one only cost an additional $1.20. Upgrading to the Premium package would have cost another $10 each day, and I certainly wasn't drinking enough for it to be worth it. There are only three specialty restaurants, none of which interested us. 2.) Most of the onboard activities focus heavily on spending money. Jewel shows for discounted items, watch seminars sponsored by Tag, massage demonstrations in the spa, and (of course) art auctions. We've always enjoyed the game shows and trivia activities on previous cruises, but these all took place in a small/enclosed lounge or bar area. On other cruises (newer ships) this has taken place in the open atrium area, which the Infinity lacks. Quick recap of our ports: ---Venice: Embarked Day 1, and stayed in port overnight. We did the Celebrity Doge's Palace, Gondola Ride & Glass Showroom Demo on Day 2. Skip it. The Doge's Palace tour was definitely worth it, but it would be better booked through an outside tour company. The gondola ride and glass showroom were incredibly touristy and uninteresting. ---Split: We booked a walking tour of Diolcetian's Palace through GetYourGuide. It was about a 20 minute walk from the ship to downtown Split, which was very easy. We spent the rest of the day having lunch and walking around the town/Riva. ---Kotor: We booked a speedboat ride to Our Lady of the Rocks and Perast, through Viator. There were 3 other ships in port that same day, and it was insanely packed. We were fairly far out in the Bay, which made for a 20 minute tender ride. I would definitely recommend getting up early to sit outside on the deck or balcony, and enjoy the beautiful views as the ship pulls into the Bay of Kotor. ---Corfu: We booked a beach transfer across the island, through GetYourGuide. It was half the price of the ship's beach transfer, and took us to the exact same resort. ---Naples: If you want to do Pompeii or the Almafi Coast, book this through the cruise ship. We booked Celebrity's 10-hour Capri, Sorrento, Pompeii excursion, and were glad we did it. We were first off the ship and last ones back on. But since it was booked through the cruise line, we didn't need to worry about missing the boat. ---Rome: We booked a hotel transfer through GetYourGuide. It was about $100 for two of us, but worth it. The Celebrity transfer options were only to city-center, and were packed full of people. It was worth the extra money to be taken directly to our hotel. Our tag number was able to get off the ship 15 minutes earlier than scheduled, and the disembarkation process took all of 5 minutes. Our bags were ready for us in the terminal as soon as we got off the ship. Summary: The ship is old, but clean and well maintained. The staff is amazing. The food is delicious. The itinerary was perfect. We recommend this cruise line/ship, and we'd do it all over again! Read Less
2 Helpful Votes
Sail Date: July 2019
We chose this cruise based on the itinerary - we had never been to Venice, Split, Athens or Katakolon before. As our last cruise was on the newest & biggest Symphony OTS we were expecting Rhapsody to be rather small and worn out. ... Read More
We chose this cruise based on the itinerary - we had never been to Venice, Split, Athens or Katakolon before. As our last cruise was on the newest & biggest Symphony OTS we were expecting Rhapsody to be rather small and worn out. However we were very positively surprised when we got in! Although some of the designs (e.g. colour schemes on the carpets) were a bit dated, there was no wear & tear visible anywhere! Also even though there are less venues than on Oasis-class, there is more to do onboard than can be done on a one week cruise. I'd say this ship is a great entry point to first time cruisers! Embarkation was very smooth, and right after a quick lunch we got our cabins promptly at 2 PM - evern our luggage was already waiting for us then! The highlight of the ship was the food & beverage! Especially high quality of the food in Main Dining and Windjammer was way above expectations. We did 3 speciality restaurants (Izumi, Giovanni's and Chop's) which all met (but didn't exceed) our expectations. There were never big lines for bars and e.g. in the pool area the waiters were always available. Actually all the service onboard worked pretty much flawlessly with the exception of long waits for service in half-empty Chop's... The musicians and bands onboard were great, hence I was quite surprise the production shows didn't seem to use a live band. Actually the production shows were the part that would most need improvement: there performers were very skilled, but the "plots" and songs selected for shows were a bit confusing and didn't seem to get the audience going. As the ship docks very close to city center in Split we decided to walk around the city on our own - beautiful and very welcoming city! For Athens we took the RCCL Akropolis & Plaka tour, the early wake-up call was worth it because we managed to get to Parthenon just ahead of the big crowds. Also this tour left just the right amount of free time to explore a bit on our own. In Katakolon we took the Ancient Olympos & winery tour. The Olympos part was great, but as we know a lot about winemaking the winery part was a bit of a let down. But if you've never been to a winery then you'll propably enjoy it. Overall I would definately do Rhapsody again if I found an itinerary with now ports-of-call! Read Less
1 Helpful Vote
Sail Date: July 2019
We chose this cruise as the dates fitted with our 30th wedding anniversary and also because of the destinations we hadn’t been to before except one. From the start on arrival to the airport , celebrity staff were very organised, not a ... Read More
We chose this cruise as the dates fitted with our 30th wedding anniversary and also because of the destinations we hadn’t been to before except one. From the start on arrival to the airport , celebrity staff were very organised, not a long transfer to the ship around 30-40 mins, concierge check in was very quick, smooth all round, we were on the ship before we knew it, lovely drinks welcome on board, the ocean view cafe was open and we didn’t have to wait longer before the staterooms were ready, staterooms were comfortable enough and had toiletries in the bathroom, hairdryer and safe in the room, our stateroom attendant was very good. Our dining room experience was amazing, we had the most amazing friendly staff who couldn’t do enough for you and it’s the first cruise after doing 6 previous cruises that we saw and spoke to our head waiter all the time, just makes the difference, the food was of good quality, some days were excellent, the favourite was the tornado steak, the lamb and lobster night just fabulous. The Ocean View Cafe, was set out around both sides, sometimes you were searching at different ends for certaIn foods, but you got used to the set up, we never struggled to find a table as there is plenty of seating, the staff again are very friendly. The ship itself was lovely, I understand that people say it’s a little older fashioned but nothing at all that you need to worry about, we felt that all the areas, Cafe al Bacio, martini bar, cellars masters bar, were of a good standard, there is fabulous outside film area all with comfy seating showing movies everyday, the toilet areas are very clean and well stocked and the staff again are very friendly. We loved every destination that we went to, Venice was gorgeous, gondola ride is €80 but this can take up to 6 people, so you can share the cost, what a beautiful place. Croatia was gorgeous, we just took the hop on hop off bus for a bus tour and walking tour this was €20 pp, really good way to look around. Kotor was just stunning, you take a tender from the ship and we just had a look around ourselves, for a few hours, wow the sail away was stunning to see. Corfu we wanted a beach day, we missed out on the celebrity beach trip, this sells very quickly we tried to book as soon as we got on board but it was already full, the ship cost for this trip is around $40-$45 pp, so we just got off and looked for own transport, be careful as the taxi trips at the port are charging €110 for 2 which is just a rip off, here we ended up on the red tour bus at €19 pp, we stopped off at the first beach on the tour had 4 hours and then got the bus back and saw the rest of the tour which was great, beach beds to hire, reasonable cost, with bar selling drinks and food at good prices, there are also toilets at this beach, the staff were very friendly and are up and down the beach serving. Naples we did a ship trip here, at $99pp to Pompeii we did the 1.30pm 4 hrs trip as the am one was sold out but this was perfect we had the best guide called Jose, he was very knowledgable and was passionate , he was quite funny also which made the trip brilliant, apparently we totally made the right decision to go in the afternoon as the morning one was so rammed with people it was hard to get around.. Wow this cruise was amazing we loved every minute, we will definitely be cruising with Celebrity again.. Read Less
3 Helpful Votes
Sail Date: July 2019
Last year cruised on this ship and everything was first class. However, this year I felt something was missing!! The drinks package had changed and was very expensive and if you are only an occasional drinker , well too much. The ... Read More
Last year cruised on this ship and everything was first class. However, this year I felt something was missing!! The drinks package had changed and was very expensive and if you are only an occasional drinker , well too much. The entertainment was not very good compared with last year. Shows only 1/2 an hour long. However, enjoyed the lectures on forensic science - CSI on board ship. Cannot complain about the food and service they were of a very high standard. The prices of goods in the shops were too high and the market tables at night could have had a better selection of goods. The excursion was very good to Athens and I certainly had my monies worth as the courier never stopped talking. I had already booked another cruise on this ship to Dubai in November before going on this cruise so will write after to see if anything has changed. Read Less
2 Helpful Votes
Sail Date: July 2019
Been with Thomson/Tui for over 40 years and had good holidays by and large. This one was a nightmare. Naples airport must be in the running for the worst run airport in Europe. We were kept in the air for 20 minutes circling. held on the ... Read More
Been with Thomson/Tui for over 40 years and had good holidays by and large. This one was a nightmare. Naples airport must be in the running for the worst run airport in Europe. We were kept in the air for 20 minutes circling. held on the hot plane for a further 2 hours before disembarking ( we were number 8 in the queue apparently - which included an American flight. A further 1Hr 50 mins for baggage, followed by a 700 meter march with all our baggage in the midday sun to reach the coach. Throughout the cruise a total lack of British Tui agents to talk with. The only saving grace was the wonderful and young crew ( mainly Phillipino who simply couldn't do enough to compensate. TUI continue to totally ignore the complaints about coming through Naples airport and so the shambles continues endlessly. If I lived to be a hundred I would never pass through Naples Airport ever again, so I guess Sorrento is off the plan list. We new when the ship was manoeuvring in harbour as every inch of our cabin did a Samba, and the TV threatened to literally bounce of the wall. Been on several other cruises and this one doesn't compare I feel. Special mention to RAJESH in the main restaurant(Latitude) who was a 5 star performer. My cabin steward TEGUH was incredibly efficient and polite and provided the best room service we have ever encountered. Thomson failed to inform me of the 200 Euro cash back limit and argued all the way that I would have been told and should check the small print. I feel TUI are losing their way these days and we will consider other travel companies from here on. Thomsons older cruises on the Discovery apparently are quite good. Marella is in my opinion TUI's attempt to establish a more traditional cruise to compare with P & O Carnival and the rest but fall way way short of the overall standards required. Read Less
Sail Date: July 2019
We chose this cruise because of the port of calls. Croatia Montenegro and the Greek Islands with Athens. The star was recently refurbished, thankfully but you can still see its age... our room for one. The star is a mid range to ship and ... Read More
We chose this cruise because of the port of calls. Croatia Montenegro and the Greek Islands with Athens. The star was recently refurbished, thankfully but you can still see its age... our room for one. The star is a mid range to ship and we definitely noticed a difference compared to much larger ships. It was nice not having so many people on board. Also, on larger ships they would ask everyone to be back 2 hrs prior to sailing. The Star only require 30 min giving more shore time. The drinks were good. The food was average at best. Specialty restaurants were better. Service was hit or miss. I coined a phrase that it was faux 5 star service. Meaning everyone acted very professional and pleasant but you didn’t always get what you asked for or things were forgotten. Still waiting for my Caesar salad. The entertainment on board was NOT good. Basically the same two bands for 11 days. And they were not very good... did I mention that. Also the pool snack bar served the same food for 11 days. Hot dogs and hamburgers. Yes you could go inside to the cafe but really... 11 days of no change. They couldn’t have switched it up and had anything else?!! Tacos, pizza, chicken anything. I never want to see another hot dog. He kids and teen club were great. Our kids loved it and met friends from all over. Our room porter was great. The ports of call weee great. Some lines and crowds but if you do your research you can circumvent most of it. Look for the side streets and find cheap wine and food. Even though the ship wasn’t the best for us I would do it again in a heartbeat. . Read Less
3 Helpful Votes
Sail Date: July 2019
11-Day Venice, Croatia, Montenegro, and Greek Islands. Fantastic itinerary! Breathtaking views on excursions and when entering & leaving ports! Heartstopping sunsets! No "at sea" days! I can't say enough good ... Read More
11-Day Venice, Croatia, Montenegro, and Greek Islands. Fantastic itinerary! Breathtaking views on excursions and when entering & leaving ports! Heartstopping sunsets! No "at sea" days! I can't say enough good things about the Norwegian Star staff. Everywhere I went, I was greeted with a warm, genuine smile, an enthusiastic welcome (and hand sanitizer), people asking how my day was, people asking if they could help me with anything. The Norwegian Star staff really made my vacation special! Norwegian staff were were there to help every step of the way. This was my first cruise, so I was relieved that clear instructions were always provided (and repeated multiple times), and important notifications (such as time zone changes and tendering procedures) were provided both on a print flyer delivered to my cabin, and in announcements over the loudspeaker. Read the daily flyers! A wide variety of activities was offered at all times of day and night. There was something for everyone! Norwegian Star offered activities and facilities for all different age groups, for solo travelers as well as couples, and for morning persons as well as night owls. Embarkation, disembarkation, and transportation (the cruise line transfers) were seamless. Having never cruised before, I was grateful that the written disembarkation instructions--which were delivered to my cabin in advance--clearly explained everything I needed to know about disembarkation, luggage, customs, and the airport transfer. My room steward reminded me when I needed to set my clock forward/back and on the night before disembarkation he reminded me that my luggage needed to be placed outside my door for pick-up by 11pm. I took eight Norwegian shore excursions. There was a wide variety of excursions offered, whether you want to exercise (hike, bike, kayak), or have a cultural experience, or a food & wine experience, or a beach day, ... There was an excursion available to satisfy any preference. The excursions I took were enjoyable and informative, and the views were spectacular! The guides were enthusiastic and full of knowledge. The only downside is that sometimes the wait times (standing in line) were extremely long (Melissani and Drogarati Cave), and sometimes the driving times were very long (Athens and Its Scenic Coast) but I didn't mind at all, because the view out the bus window was spectacular in both cases, and after hiking around the Acropolis in the sun, time on the bus to rest my feet and enjoy a beautiful coastal view before the next stop was welcome! Specialty Dining Restaurants: Le Bistro was superb! (I dined there twice!) La Cucina The service was excellent, and my appetizer (spaghetti carbonara) was outstanding, but my entree (osso buco) was disappointing because it had a thick salty overpowering brown sauce. It didn't taste at all like the osso buco that I've had in nice Italian restaurants. Cagney's was very good (but I'm from a large metropolitan city, so I've had better). Moderno was merely so-so; I wouldn't go back there unless it were complimentary. Buffet: Breakfast was good, but lunch and dinner and dessert were awful. One huge complaint I have about the buffet is that the quality and variety of fruit was poor. It was the same 4 fruits every day: apples, oranges, bananas, and melons. I don't like any of those. I was expecting berries, mangoes, papayas, kiwis, passion fruit. There were NEVER ANY BERRIES or any interesting fruits. The buffet entrees were oversalted. There were some theme days, such as German Food Day, Asian Food Day, Italian Food Day, etc. (I was disappointed that there was no Greek food, anywhere, ever, given that this was a Greek Islands cruise.) Vegetarian dishes were always available. The carving station was always good. I tried one dessert, and it was so horrible that I never tried dessert from the buffet again. It looked like flourless chocolate cake, but it tasted like a mouthful of powdered sugar with a flattened gummy bear on top. Kids would love it, adults would be well advised to stick to the soft ice cream. Buffet Salad Bar: Good quality (fresh), but lacking variety. Every day the same offerings: lettuce, carrots, tomatoes, cabbage, spicy cooked green beans, and chickpeas. I would like to see some spinach, arugula, fresh broccoli, ... some variety. One day they also had beets and black beans at the salad bar, and I was happy to see that! Aqua and Versailles (Main Dining Rooms): I ate 3 dinners in the main dining rooms. The food was okay, but never wowed me. On the other hand, I had some AMAZING appetizers and desserts in the main dining rooms: The grilled vegetables with herbed olive oil and goat cheese was brilliant! The chocolate lava cake (warm center) with ice cream and strawberry sauce was to die for! That was better than any of the desserts I had in the specialty restaurants! The server always asked whether I had any food allergies. Servers were attentive and friendly. I also noticed another gentleman (not a server) who was ubiquitous in the restaurants--I will refer to him as "The Perfectionist"--He would walk around discreetly (and quickly) picking up anything that a guest may have dropped on the floor, and he would look for and quietly correct any other imperfections in the service and/or the appearance of the restaurant. In other words, he was trying to ensure that all dining guests would have a flawless dining experience. Alcoholic Beverages: Red wine is too warm. The quality of the mixed alcoholic drinks was poor, for the most part. The Margarita and the Mai Tai that I ordered at Spice H2O -- on two different days -- tasted awful and they were so sweet that I couldn't drink them. I was expecting the Margarita to be made from fresh lime juice, not a glass full of margarita mix. Lesson learned. I had the same reaction to the Strawberry Caprihinia that I ordered at the Sugarcane Mojito Bar. It tasted like a mix that came out of a cardboard carton. I was expecting a handcrafted cocktail. One tasty drink that I had on the cruise was the lavender martini at Gatsby's. Also, some of the frozen drinks were quite tasty (but weak): Try the Buschwacker and the BBC if you like frozen drinks. Not for dieters. Entertainment: The most fun entertainment (to my surprise) were the comical movie parodies performed in the Bliss Lounge by the cruise director and his staff, after each one of which, the cruise guests had to guess which movie was being comically reenacted. It was hilarious! I nearly fell out of my chair laughing multiple times! The event was called "Movie Sketch" or something like that. I almost didn't attend, but I'm so glad I did! I also enjoyed the aerialists, the tap dancers, and the guy who balanced the 65 pounds of stacked wine glasses. "Vegas! The Show" was okay. The magician was okay. Sports & Recreation: There is a walking/jogging track on the top deck, a fitness center, shuffleboard, golf, and a variety of other activities for those who want to stay fit. Cruise Director (on the July 7-18, 2019 Cruise): Listening to this guy was some of the BEST entertainment on the Norwegian Star! He was hilarious! Seriously, the cruise would not have been the same with a different cruise director. I don't recall his name, but he's Australian. Read Less
2 Helpful Votes
Sail Date: July 2019
Port calls to Santorini, Mykonos, Athens, and Katakolon await you! Travelers will discover each island differs in its beauty, shopping, food, and activities. Recommend to reserve on board excursions especially in the area of ... Read More
Port calls to Santorini, Mykonos, Athens, and Katakolon await you! Travelers will discover each island differs in its beauty, shopping, food, and activities. Recommend to reserve on board excursions especially in the area of transportation in order to fully enjoy each island. Port call for Rome requires the traveler to consider arriving a couple days prior to embarkation or staying after disembarkation in order to visit some of the amazing historical sites of Rome. Metro is your cheapest means of transportation in Rome. While the port calls for this sailing are truly amazing, the cruise itself is lame. The ship and cabins are clean and comfortable, but lacks its shine in décor. The ship offers a couple specialty restaurants coupled with cafes, the Windjammer, and the main dinning as it is with other ships from Royal Caribbean. While passengers will find the dinning service satisfactory, they will quickly discover that the entertainment and activities are unsatisfactory. The performance shows were average as they lacked vitality. The night clubs and other like events were short lived as they lacked participants and closed early. There are two cruising days that provided passengers with some day time activities, but most preferred to stay by the poolside and hot tubs. While each of the three pools offered space, the entertainment for the two adult pools were few and far between. Pre-arranged transportation from and to the airport is a must! While our family and friends experienced a smooth embarkation with pre-arranged transportation, the disembarkation and transportation to the airport were disorganized as Royal Caribbean staff redirected passengers incorrectly and elevators on the ship were jammed packed with anxious travelers needing to catch early flights. Overall, this sailing while on board was a disappointment compared to other ships and sailings of Royal Caribbean. The most amazing experiences took place at each port of call. Santorini, my favorite, one must dine while overlooking the Aegean Sea! Read Less
6 Helpful Votes
Sail Date: July 2019
July 7 - 14, 2019 - Greek Islands. I can't say enough good things about the ship, the staff, cleanliness, activities, etc. Putting some misconceptions to rest. If you don't have a pillow top on your mattress, look ... Read More
July 7 - 14, 2019 - Greek Islands. I can't say enough good things about the ship, the staff, cleanliness, activities, etc. Putting some misconceptions to rest. If you don't have a pillow top on your mattress, look under the bed (that is where ours was stored). Staff went above and beyond, were friendly and helpful. Room was set up as we requested. Food in the main dining room was awesome. Food in the Windjammer (only ate there for breakfast) was good, plentiful and abundant. Snacks in the Solarium was the same each day, but very good. The life boat covers on Deck #7 - were not an issue and didn't hinder our view. We did our own thing for excursions so can't comment. If there was one negative, it would be that the music at the pool could get a bit loud. You had to yell at people when talking to them. Everyone loved the evening shows. We only saw the Tango show and it was excellent. Fellow travellers attended all of the other evening shows and raved about them each night at dinner. We had the key. We were on the ship by 11:00 am and by the pool by 11:15. Signage for the key was everywhere. Had lunch at Chops - excellent.. Tendering in Santorini was easy (and the reason we got the Key). Wifi was good, no issues. We had an early morning transfer to the Rome airport on debarkation day so the Key was not used for debarkation, however luggage pickup was super easy. We also received two fruit baskets on one of the days. We asked why and were told because we had the Key. I had a massage one day and it was excellent. There was no blatant attempt to upsell. Read Less
Sail Date: July 2019
Chose the cruise based on the itinerary and comments from our cruise company that Azamara was really good! It was excellent! Smaller ship with 690 people and very much adult focused which we loved, room was great - bed super comfortable ... Read More
Chose the cruise based on the itinerary and comments from our cruise company that Azamara was really good! It was excellent! Smaller ship with 690 people and very much adult focused which we loved, room was great - bed super comfortable and kept neat and tidy and clean always. Common areas including The Living Riom and Thw Den we’re so inviting and warm. Really enjoyed them. Pool was perfect .never crowded, nor were the hit tubs! Lots of dining options.. Food was outstanding as was the service. Captain Carl was great and his team did some pretty impressive manoeuvres! Tony the cruise director did a great job órgano for many events and entertainment... especially the Azamaxing evening in Koper Slovenia... very impressive! Really liked having a local tourism rep come on at every por and provide some guidance! All round a 10! Will be sailing (soon we hope) with Azamara again! Read Less
5 Helpful Votes
Sail Date: July 2019
I have read a lot of bad reviews about the MSC Musica and was very worried but it was amazing! Embarkation and Disembarkation were not great experiences however apart from that everything was great. The staff are second to none and cannot ... Read More
I have read a lot of bad reviews about the MSC Musica and was very worried but it was amazing! Embarkation and Disembarkation were not great experiences however apart from that everything was great. The staff are second to none and cannot do enough for you. The shows were fabulous and the entertainment staff work non stop to make sure everyone is having fun. The bar staff are so friendly and the cleaners keep the place spotless. Food was great, my son loved the pizza especially. We only used the buffet as have no complaints. The ship never felt overly busy and you could always find a space for yourself. We had a balcony room which was fabulous and had everything we needed. The Itinerary was the reason I booked this cruise and it didn’t disappoint with the highlights being Mykonos, Dubrovnik and Venice. Brindisi was a surprise too such a beautiful little town. This was a first cruise for myself and my son and we loved everything about it from start to finish. I set my expectations low and everything exceeded my expectations! Read Less

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