Eastern Caribbean Cruise Reviews

I take no pleasure in saying that I've never dealt with a company that treats customer service as recklessly as NCL. There are several points for improvement. I'll focus on the most glaring issue. On the final day of our cruise, a staff member at the photography studio yelled at us, and became extremely condescending, over their inaccurately labeled and stated prices. We were provided several ...

For our first cruise with Carnival, we decided to go with a bigger, newer ship and landed on the Celebration. Previously cruising on a mid size ship with NCL, we noticed the differences immediately. This main point of this review is the poor ship design and how inefficient Carnival is with larger ships. We spoke with many guest who have sailed with Royal Caribbean and all of them said that ...

I have been on a couple of cruises and thought I would try out Norwegian for the first time. Sailing on the Epic made me question whether I want to sail with this line ever again. The ship is just super outdated! Particularly the rooms. I stayed in a balcony and they have these weird couches in them that are extremely stained and make me question if I even want to sit on them. The carpets are ...

My husband and I met up with our friends from Florida to experience this new cruise ship. We were prepared for the ship to be smaller than what we usually cruise on, but we were super excited about the racetrack and the Infiniti pools. Boarding went smoothly, and the first thing we noticed was how bright the colors and decor was. The choice of colors used on the ship were absolutely beautiful! The ...

Carnival is obviously struggling to pay off its debt from the pandemic. I have never been on a cruise where there was so much disorganization, poor customer service, weary employees, ineffective systems, and general apathy. The Carnival Hub app is not very good. It does not show OBC at the onset of a cruise. It does not automatically transfer casino credits to your account. It does not ...

This was the first time cruising with Celebrity as our son was getting married on St. Thomas. We heard from so many people that Celebrity (Apex) is a step up from Royal Caribbean (which we have always cruised with) and that the food and service was so much better. Naturally our expectations were very high........boy were we DUPED! The service on this ship was pretty much non-exsistant. Service ...

We were planning a family cruise when we came upon Celebrity. We have primarily sailed with MSC in the Yacht Club (which I can't say enough about), but some of the family didn't have a yacht club budget and unfortunately, since we were going to spend time with family, we didn't think booking the yacht club was the right choice, because some of our family wouldn't be in the yacht club. My husband ...

Went on this cruise because we had been on the Jade before and it was really fantastic.Hmmm well not any more really disappointing, the food was just awful and very repetitive,hardly any choice,there was just nothing that I could say I enjoyed.its really sad as I was really looking forward to it. All the staff seemed fed up as though they didn’t want to be there,I was not happy as the toilet ...

Where do I begin: Bad food, lack of dining space, high prices for everything including tips and surcharges. Two good restaurants: The buffet and Murano (with additional charges, expensive). The room (family room) had a drop down bunk bed. Had to get onto the bed sideways. Room very tight to move around; no real place to sit down! Safe inacessible for a short person (I am 4-11 1/2). ...

Experience on Norwegian Getaway Feb. 6 to 16, 2024 Pros: the bar staff in the Atrium were fantastic. The service was amazing snd the kept us laughing every time. The guests for the most part were very pleasant. CONS: Adult only Hot Tubs were filled with kids the whole cruise. The food at the buffet tasted like refried leftovers from the main dining room either cold or hard and dry. In ...