I went with a person that had never cruised see wanted to see cuba. Some of the staff did not under stand and some was a little nasty, no extra for them ,but I give my waiter some xtra and the young man that cleaned my room.Embarkation was good until you have to set in this waiting area for a while to go on ship.Disembarkation no one was told where they were to go wait for to be call to leave ...
Norwegian organized a very informative tour of Havana. Everything was very organized, on time, clean air conditioned busses, excellent guide.
The highlights were the classic 1950's cars, interesting architecture, the fort, and cemetery.
The days may be numbered for Americans to visit so we are fortunate to visit this wonderful country with so much history. People were friendly and we felt ...
The cabin was extremely small. I had a power struggle with the attendant who took care of our room over the sign they put on your bed. The quilt didn't fit the bed -- the quilt barely fit the bed with no one in the bed. Most of the ship's staff lack comprehension of English. The dining room was supposed to take my choice of food for the next evening as I have a garlic allergy -- this only ...
First we have been on over 50 cruises on about 10 different lines so we have a bit of experience on how it works. We chose Norwegian because of the Cuba itinerary, had not sailed on Norwegian Cruise line since 2003 as we had a bad experience and when we complained we didn't get a satisfactory response, Nothing has changed as far as crew not to happy and food just so-so unless you dine in Specialty ...
We have apparently been spoiled by the quality of Princess cruises (our cruise line of choice)! This is our first cruise with Norwegian (although we have sailed with 2 other lines) and the difference was immediately noticeable. Communication by NCL was either lacking (non-existent) or unnecessarily redundant. Service provided by the staff felt like being in a socialist country- no tipping = no ...
This cruise to Havana was a way for us to see this Capital City in a short cruise from our home state of Florida. The Sky's colorful exterior flourishes belie the ho-hum interior, in particular our veranda suite. The furnishings were really lacking in comfort and quality. There was very little space to move around the desk, loveseat and door to the balcony. The loveseat itself was jammed up ...
Cabin 6204. We chose this cruse because we wanted to see different cities of Cuba without the hassle of travel and hotel changes. We wanted an all inclusive trip and this was perfect! And the People to People program was of interest to us and I must say the instructors on the ship were excellent and we enjoyed all of the classes. It made the trip much more interesting. Kudos to Jerry and Jorge for ...
Thank you for sharing the experience you had on-board Celestyal Crystal in Cuba. We are delighted that you have enjoyed your cruise. Your compliments on our crew will be conveyed to the...
The service has gone down a good deal since 2016 with all the new staff that we interacted with.
Family in the Haven owners suite saw OUR steward (porthole room) more then their own concierge. Their butler was good however, just not as good as 2016. Plus their hottub was down for maintenance the whole trip.
Our room, 8219, was clean though carpet was more stained then our first cabin from ...
Was very happy to see Havana, but wanted everyone to know a few changes since I checked the boards prior to our cruise. You no longer need to get up early to obtain a pass to get off in Havana. They must have gotten better at disembarking there and even without booking a shore excursion through the ship, we were off and in Havana by 8:30. We walked around a bit by ourselves since our privately ...
We took the Norwegian Sky Cruise to Cuba 10/23-10/27. For a 4 night cruise it was a bit expensive, but our goal was to visit Cuba and this trip fit the bill. We looked at a few other cruise lines, but some went for only one day, some went for two days but left at 8 a.m. or 1 p.,m. on the second day. This cruise arrived at 8 a.m. the first day and left at 4:30 p.m.on the second day so we chose ...