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1,938 Cuba Cruise Reviews

I Chose this boat because of all the ports it went to. First of all they give you like a 6 hr window for each island, but I said let me just go for it anyways. Embarking was smooth and pretty easy but to disembark it was a hassle. First of ... Read More
I Chose this boat because of all the ports it went to. First of all they give you like a 6 hr window for each island, but I said let me just go for it anyways. Embarking was smooth and pretty easy but to disembark it was a hassle. First of all the ship got to Miami like at 7am which everyone typically is sleeping or just waking up and all you hear is the loud speaker already telling you the process of leaving the boat and what color tags goes first ( I would have liked to wake up to a nice announcement of the typically thank you for choosing us and blah blah) but they basically are rushing you out. The boat on some floor smells like a wet rag like moldy.. My bathroom smelled like sewer or maybe the pikes were old. Overall the cabin was okay and my housekeeper was "GREAT". The food SUCKED, Your best bet was the pizza, hamburger, and hot dogs on the ship. I had the basic beverage package which included some alcoholic bevs but not all the ones I wanted to so I upgraded and they charged me a extra 15% service fee for it apart from the service fee that they charge at the end of your stay. For the drinks I had to say please put enough alcohol in it because u can tell the alcohol was watered down or idk but it just tasted like juice to me (I am not a heavy drinker) but everyone who came with me on the cruise said the same thing. Without exaggerating maybe 80% of the staff was pretty rude or maybe they just didn't like working there. A good handful of the staff that stood out just because they were so attentive and nice. (Deck 11 by the pool, Deck 5 the Bacardi bar, some of the waiters in the "Marco polo") On Sunday morning the crew members had a fire drill exercise and ALLLLLLLLLLLLLLLL of the announcements were made in the passengers cabins which was VERYYYYYYYYYYYYY annoying. I could keep going on about complaints but I think I've pretty much covered all the things that bothered me the most. Hope this is helpful for people who are considering Armonia. Read Less
Sail Date May 2019
No Lobster at all. Was told they do not serve it any longer Martini at dinner only on the 8th floor. Why would I not be able to get a drink at dinner? Insane No Make up mirror available No shrimp cocktail anywhere. Was told they ... Read More
No Lobster at all. Was told they do not serve it any longer Martini at dinner only on the 8th floor. Why would I not be able to get a drink at dinner? Insane No Make up mirror available No shrimp cocktail anywhere. Was told they will not serve it any longer. Unacceptable Wait staff just plain not accommodating to my wants and needs in main dining room. Room floors were worn and soiled Premium drinks now popped up to Super premium Entire cruise was an over priced Onion soup was half a cup with the cheese just dabbed on top. Was told I’d have to eat at the La Bistro to get real baked onion soup Still no martinis available in main dining room Ordered steak median rare. Came well done. Order no spices no garlic no peppercorn. Not only was there peppercorn on the steak it was also on tomato and sweet potatoes. Fish was was dry but everything around it was very oily. 3 1/2 Ordered a shrimp and arugula salad for lunch. Lots of arugula and three super small one inch shrimps. Are they kidding me French Restaurant was fantastic. Top food and even better service. So far for brunch in main dining room I’m waiting 33 minutes for my cappuccino coffee. Are they trying their best to keep me off Norwegian. French specialty restaurant was great. Great wait staff. Great food. Should have eaten there every night. Bottom line was way too expensive for a third rate ship. Norwegian should be ashamed of them selves. Seriously ! Was planning another cruise to Hawaii. Will never again sail Norwegian. They cut my internet off at 10 pm the night before departure even though I paid for it until Friday morning. Sucks. Had to go to the front desk to print my boarding passes. Toilet seat in room was disgusting. Urine stains embedded. Ask cabin Stewart to change it which they did. Just wondering how many other folks sat on it and never said anything. Spirit Air was good. On time both ways. Will try my best to stay away from them also. Coulda flown AA first class by the time I paid for the upgrades. Nothing to do with the cruise itself. Just an extra $1,000 or so dollars to get to the port plus overnight accommodations and transfers. Read Less
Sail Date May 2019
After baking this cruise through a travel company, i got access to the MSC traveler website. it wasnt working for the first 3 weeks! At one point I called them, and they nicely told me they could only talk to me after my travel agent ... Read More
After baking this cruise through a travel company, i got access to the MSC traveler website. it wasnt working for the first 3 weeks! At one point I called them, and they nicely told me they could only talk to me after my travel agent called them. Once the payment had been made in full, much of the information about the cruise disappeared from the website. 2 months before departure date, the itinerary appeared, showing the jamaica port had changed. The MSC Armonia is a smaller ship, but is clean and not overly fancy. They work hard to keep it clean and it seems to work. The staff is very helpful and attentive. We had a fantasia suite which allowed us to have dinner at the La Fogolata (or something like that) restaurant at the same table each day. I like that. We had the same table and waiters the whole cruise. Speaking of food, the food is prepared well and presented nicely. The portions are fancy restaurant portions. However, you can have additional food, all you do is ask at no charge. The variety was good, plus they have standard food you can order if the selections of the day don;t interest you. The buffet is open all the time, except from around 2 a.m till around 630 a.m. The buffet has everything from soup and salad, to pizza, pasta and burgers and also fruit and desert.. Drinks are $6 each or more, if you want something specific, it will be around $10 each. The wait staff is very nice and friendly in the bars. The fantasia suit is tight if there are more than 2 people in the room. There is a walk-in closet, with drawers and a shelf above the hanging space. There are built in shelves in the walls, hidden by doors, so there was plenty of clothing storage for 3 adults.(impressive) The bathroom is a typical size for a ship, however there is a deep tub. It would be tricky for someone with limited leg or hip mobility to get in and out. Lots of storage in the bathroom for toiletries. We didnt go to any of the shows. It looked like they were acrobats. Not a fan of those, so we didnt try to go. One night the cruise staff sang broadway hits with scenery showing behind. I guess that may have been fun, but not to my taste. We prebooked our excursions through the website, months in advance. The tickets were in our room the second morning. However, no description was provided. So, i remembered some of what was to be seen or done, but there was no info provided with the tickets. Once I went to the excursion desk to see if I needed a towel for the river rafting cruise, they guy assured me I wouldnt get wet! Its a river, so of course I would get wet. He didnt offer me the written info about that excursion, he just answered my question. The river tour on inner tubes was a nice way to spend the day, A few rapids, but nothing scary. And the tour guides were there to help even before you knew you needed help. great guys! When we booked our cruise we were to go to Montego Bay and I booked the zip line tour for my adult son in Montego Bay. I had done that zip line and it was awsome. MSC changed the Jamaica destination from Montego Bay to Ocho Rios without advising us in advance. I had also been to Ocho Rios in the past and was not impressed. Prior to MSC changing that destination, I booked the excursions. The Ocho Rios zip line apparently is not worth the money, and had it not been for climbing the falls, that whole excursion would have been a waste of time (according to 42 year old son). I think MSC should have handled this better, We went on the Deluxe Beach break in Cozumel. Don;t waste your money. The bus drops you off and tells you they;ll pick you up at a specified time. You are on your own to find the beach, a chair, umbrella or cabana which apparently was not included in the $90 purchase price. The cabana is $55 with a $25 refund. The cabana is a mattress that has a rubber covering (like a baby mattress) and 2 pillows. The top of the cabana is shadecloth and the sides untie to provide more shade. Rubber and sweat and skin or sand is not a good combination. Snorkling is limited to a very specific area and their mayan ruins in the ocean is man made out of concrete. We got one free drink and never saw the waiter again. The food was a buffet (they said it had a value of $30) and it was pathetic. Chicken nuggets, like McDonalds serves, noodles with what was supposed to be alfredo sauce, tiny ribs, pulled pork, and rolled tortilllas that were supposed to have pork and cheese inside, but did not. Drinks at the buffet included 4 juices, probably generic koolaid. In Havana, we did the Hemmingway and Rum tour. Interesting info about Havana and Hemmingway on the bus to the hhemmingway home. There was no guided tour of the Hemmingway estate, it was self led. The rum factory tour did not happen since the factories are closed on Saturday. We did go to a store where we could by rum and cigars. We also were taken to 2 bars for daquiri's Interesting and fun, but another MSC Cruise tour bus was also at the bars so it was really crowded and loud. Sunday we went on the Cigar and Rum tour. Remember, factories are closed on weekends. We did tour the Havana Club and they gave us a tour of the model of the rum factory. There were samples of rum. Then we went back to the store we had been to on Saturday for purchasing rum and cigars. We never got to see how cigars are hand rolled. Then, we went to one of the same restaurants from Saturday and learned how to blend cigars and rum into a delightful event. That was interesting. The casino is small. The 11th floor pool deck is where a lot happens. It is loud and crowded in the evening. We stayed mid-ship on the 10th deck and could hear the bass while walking down the hall almost to our room. The last night, they cleaned the 11th floor deck, and it was loud in our room. The cruise itself was nice, i was disappointed in their excursions and the way MSC ignored the changes to the excursions as described. Read Less
Sail Date May 2019
Like many Americans, I have always wanted to see Havana, mostly because we weren't allowed to travel there. When that changed, I started making plans to find a cruise that had a overnight stay there. The Armonia sailing was 7-nights ... Read More
Like many Americans, I have always wanted to see Havana, mostly because we weren't allowed to travel there. When that changed, I started making plans to find a cruise that had a overnight stay there. The Armonia sailing was 7-nights with an overnight in Havana for less than 5-night sailings on other lines that didn't even include an overnight stop. Having just taken my first MSC cruise last December on Divina, and enjoying that one, I decided to go ahead and book. I'm glad I did because I fear that the powers in Washington will again close travel to Cuba, which would be a real shame. I hadn't been on a ship this small since my first couple of cruises, but I still managed to stay lost half the time! I really like the personal feel of the smaller ships. I'm not a fan of ships so large that you don't even have the time or energy to explore. With having only one sea day, I knew that a small ship would be perfectly adequate. Yes, the buffet is small. No, there's no separate adult-only pool area. But the inside cabin was large enough for my adult daughter and I. The shower was extremely tiny with the result that the shower curtain kept getting pushed out of the way and water soaking the bath mat (we are not super-large women). But it certainly not anything that would keep me from booking the ship again. I didn't not get a drinks package. DD isn't much of a drinker so we figured we wouldn't come close to getting our money's worth. I stuck to mostly beer during the day and wine with dinner. DD had a few frozen drinks. For such a small buffet, the selection was decent. I tend to not eat from a buffet for lunch, so usually had a burger or pizza with both being quite good. Dinner in the MDR was just OK. Nothing really great but nothing that I felt I didn't want to finish. I would've preferred another sea day, as I've been to the other ports multiple times. But I always get off the ship, and since DD hadn't sailed in over 6 years (since her honeymoon), she wanted to get out and do things. But, of course, the real purpose of this cruise was to see Havana. It was everything I'd hoped for. Beautiful architecture juxtaposed with crumbling infrastructure. Gorgeous, classic cars that, on closer look, appeared to be held together with bondo and paint. Good food; friendly people. I loved it and would go back tomorrow if I could. Actually, since I don't have any cruises booked between this October and the next, I've just spent all morning researching and pricing sailings to Cuba for next April or May. I'm just afraid that the travel window to Cuba will be slammed shut and I won't be able to return. So, if you're an American interested in Cuba, I highly recommend that you book now and go as soon as you can because we don't know what's going to happen in Washington. We did ship tours in all the ports except Havana. I typically do not do this, but we wanted to climb Dunn's River Falls in Jamaica, so booked that. Then, DD's husband wanted to buy excursions for us in Grand Cayman and Cozumel, so we did the amphibious bus in Grand Cayman, and the Best of tour in Cozumel. I'd rate both about 3-1/2 stars. For Havana, I booked all our tours with Strawberry Tours. I booked a classic car tour for Saturday afternoon and reserved the entire car (they hold 5 pax) for $99, which was less than MSC wanted for one person. We had a Barbie-pink Chevy convertible. The driver didn't speak much English, but they do point out that you're getting a driver, not a tour guide. If that's what you want, you can add that person for an extra charge. After the ride, we walked back to the ship (only getting mildly lost), showered and changed, and went for a quick dinner (it's open seating on this evening). Then back out for our "free" Nightlife tour. We went to three different bars and had a Salsa dance lesson at the second. It was a fun way to spend the evening. Drinks ranged in price from 3 CUCs to 6. Back to ship before midnight where we all went up and had pizza before bed. The next morning, we did a 3-hour walking tour of the old city, visiting 4 different public squares. It was very hot out there! I personally would've preferred a more leisurely walk with more time to stop and take photos and then less of a history lesson standing out in the sun in the squares, but our guide did try to keep us in the shade when possible. Overall, for the 2 free walking tours, it was a real bargain. I believe I tipped the guide 10 CUCs for the bar crawl and 20 CUCs for the walking tour, which involved a lot more information. I would certainly book with them again. Read Less
Sail Date May 2019
This was my first cruise. It was truly a wonderful experience and one that I would definitely do again! We chose this cruise for the two Cuban ports but also for the two sea days for relaxation. Cuba was quite the experience- a very ... Read More
This was my first cruise. It was truly a wonderful experience and one that I would definitely do again! We chose this cruise for the two Cuban ports but also for the two sea days for relaxation. Cuba was quite the experience- a very interesting, very HOT place. We learned a ton and are so grateful for the experience! I guess the Empress is a small ship but it felt plenty big to me as a new cruiser. I will first mention the best parts of the ship. The pool, I thought, was incredible. We never had a problem finding a place in the pool. It was clean and deep and quite lovely. We also never had a problem finding a place in the hot tubs in the evenings. Because the Empress is a small ship we were able to feel rocking when the wind and waves picked up but that was a very pleasant feeling for us- maybe not for others! The food in the MDR was SO GOOD. The service was ok- we had to ask for things (more than once on several occassions) but it was clear they were trying very hard. Our cabin steward, Kevin, on the other hand- was truly wonderful. He made sure there was ice in the cabin every evening for my mom to ice her injured knee. He was so friendly and really did a great job making us feel special. Ok, so now for the "not so great, but certainly didn't ruin our experience" parts. The stench of sewage in the middle of the ship on decks 5 and 6 was bad. Really bad. Like, made me want to lose my lunch bad. So we did our best to stay away from the middle of the ship on those decks. Also, my white swimsuit was stained yellow from the water in the pool and hot tubs. I haven't had a chance to really work on getting it white again but that's kind of disappointing. Evening activities were another somewhat disappointing fact on this cruise. We found that between the hours of 8pm and 10:30pm there was really nothing to do, or eat. We are not old folks by any sense of the imagination (mid 30's) but we don't like to stay up REAL late. There was never any dancing or fun stuff going on after dinner and the show. We wanted to go to some of the dance parties but most didn't start until 10:30pm that was just too late for us. Also, between the hours of 9 and 10:30 the Windjammer is closed. So, right at 9:30-10pm ish when you want a bedtime snack there is nothing except room service with a $7.95 charge. Another issue we had was finding places to lounge outside in the shade. The top decks are out because there is zero shade. Deck 6 is the only other place that has outdoor lounge chairs and they were mostly full all the time. Aside from that it truly was a great cruise!! If you want to go to Cuba it's a great deal I think. If you want to go for the sake of the ship, maybe not your best bet! Read Less
Sail Date May 2019
Chance to visit Cuba and feel safe about it. We just took the 5 night cruise to Cuba on the Royal Caribbean Empress of the Seas. I had read many of the reviews from past passengers and had a view of an old run down ship. This was our 20th ... Read More
Chance to visit Cuba and feel safe about it. We just took the 5 night cruise to Cuba on the Royal Caribbean Empress of the Seas. I had read many of the reviews from past passengers and had a view of an old run down ship. This was our 20th cruise but the 1st with Royal Caribbean and based on the reviews was not expecting much. This ship is old and small but really a nice ship. It is well maintained and good looking inside and out. The staff was wonderful and some of the friendliest of any ship we have been on. Our room steward Ike was the best we have ever had. The food and selection in the dining room was very good and some of the best compared to other shops we have sailed. Our waiter Leonard was fantastic. The buffet for breakfast was typical and good. But, the buffet for lunch was the disappointment when it came to food. Selection was small and mediocre to bad. On other ships we have been on, they have a grill for burgers and hot dogs that are quite good. This ship just served them from pans on the buffet and were not good. Other reviews made it sound like the seating in the buffet was tight and hard to find a seat. We did not encounter this. Activities were the usual trivia and games that were handled well. Shows were good. Especially the Lionel Richie cover singer Derik Floyd. Casino was small but not crowded. Several tables and a good variety of slots. Cocktails and drinks on the ship seemed more expensive than other shops we have been on. $8 for a beer plus tax and gratuity made it almost $10. Frozen drinks were typically $15. Maybe all cruise lines are like this now but 9 months earlier we paid about 6 for a beer and $10 for a frozen drink. We visited Cienfuegos and took a tour with Royal that was a typical excursion. Visited a fort, had lunch in a beautiful newer hotel, visited the city center square with several historic buildings. Not sure what we expected but reminded of somewhere in Mexico like Mazatlan. In Havana we did another Royal excursion. Again, not sure what I expected but the tour was fine but Havana reminded us of a post war war zone. The buildings are in total disrepair and look abandoned but yet people live in these buildings. Lines of people at bus stops. Lines to get into the grocery stores. Very sad and sorrowful. All in all, we really enjoyed our cruise and learned about Cuba. Encourage others to go. Read Less
Sail Date May 2019
Visiting Cuba on a cruise is the perfect way to meet the Cuban travel requirements. I was a little disappointed the cruise showed two days in Havana, but in reality left the port at 5am on the second day, so really, it was just one day. ... Read More
Visiting Cuba on a cruise is the perfect way to meet the Cuban travel requirements. I was a little disappointed the cruise showed two days in Havana, but in reality left the port at 5am on the second day, so really, it was just one day. I did like stopping in Cozumel, too. I always enjoy the food on RCL and this cruise did not disappoint. I eat at the buffet every day and no matter the time of day, there was always something available, it looked and tasted fresh with a nice variety. Taking a shore excursion in Cuba is mandatory and I enjoyed a general overview, but it was like 5-6 hours long with some interesting and some very boring information, droning on and on and on. But still seeing the sites and the old 1950s cars on all streets was great. The shore excursion options in Cozumel were excellent with options for land or sea excursions and snorkeling in Cozumel is always a treat. For this trip, I walked from the ship three miles down to the next pier where I found really great shopping and walking along. There was even a small free beach about a mile away from the ship. And, within 10 minute walk from the ship was a great beach area with lounge chairs and restaurant. I'm sure there was a daily charge; next time, I will definitely hang out here. Read Less
Sail Date May 2019
A group of us wanted to experience Cuba and found a good value on the Majesty of the Seas. We had no trouble getting on the ship. We arrived around 1pm, after parking at the very convenient Park and Go and taking the shuttle over. It only ... Read More
A group of us wanted to experience Cuba and found a good value on the Majesty of the Seas. We had no trouble getting on the ship. We arrived around 1pm, after parking at the very convenient Park and Go and taking the shuttle over. It only took about 30 minutes to get on board once we were dropped off. All meals, from the dining to the Windjammer buffets were varied and enjoyable. Servers were friendly and helpful. We asked for a larger table to accommodate 2 additional friends and the manager was very helpful and made it happen. The entertainment was enjoyable. While not a huge variety, the shopping was okay. Our cabin attendant on Deck 2 was fantastic, always smiling and friendly - very personable. While the ship is older and smaller, it fit our needs fine and was easy to navigate. We just enjoyed the getaway with good friends and good service! We took the bus tour in Cuba and it was very informative. It didn't last the full 6 hours, but we had the chance to walk the market and shop on the way back to the ship. The market was repetitive with items sold and the booth owners really push their items, but you get used to it as you walk through. We stopped at a bar/restaurant on the way back to the ship and enjoyed a cold Cuban beer. In Cozumel, we took a taxi into town for $16 for the group and walked back. It was quite a walk, but we had a lovely view along the water, and it gave us a chance to walk off some the food we had eaten on the ship! There is a good variety of shopping there if you are into that, and cheap deals on beer and free shots of tequila. All in all, a great cruise! Read Less
Sail Date May 2019
This was my 5th Norwegian Cruise, previous 4 were on other ships. The Sun was disappointing; service and amenities were below what I enjoyed on other Norwegian ships. I was in a suite which has always included water and liquor in the ... Read More
This was my 5th Norwegian Cruise, previous 4 were on other ships. The Sun was disappointing; service and amenities were below what I enjoyed on other Norwegian ships. I was in a suite which has always included water and liquor in the room, but not on the Sun! Had to pay extra for bottled water. Many of the bars were never opened. So, yes, they claim unlimited drinks, but hard time finding one on the Sun. The pool and hottub area was surrounded by a low redwood wall. Very ugly and not sure of the purpose. There were no openings, you had to CRAWL OVER the wall to access the pool or hot tubs. The entire area was bland and unattractive. The staff was not as friendly or helpful, slow service in restaurants and bars. Staff seemed to forget that the customer comes first, always trying to change what was promised with the excuse it's beyond their control. Very disappointed in their customer service and the Sun. Read Less
Sail Date May 2019
A friend & I decided seeing Cuba was a priority on our bucket list. Cuba was the main reason we took this cruise, Key West (which we loved) was just a bonus. UNFORTUNATELY we only saw Cuba for 6 hours, all on a bus with three half hour ... Read More
A friend & I decided seeing Cuba was a priority on our bucket list. Cuba was the main reason we took this cruise, Key West (which we loved) was just a bonus. UNFORTUNATELY we only saw Cuba for 6 hours, all on a bus with three half hour stops. Hardly time to see anything. The ad on the NCL website said 2 DAYS-our plan-we would do the tour on Day 1 and go back on Day 2, having decided what to visit further based on the previous day’s tour. So that was the biggest disappointment. But to the cruise itself-Planning was simple and the price was reasonable. We had a balcony cabin (aft, deck 10) which I LOVED and will definitely choose again if I cruise in the future. The staff making up our room daily were wonderful. (I asked for ice only once and had a full bucket each day-thank you -gotta stay hydrated) BEAUTIFUL room, very spacious. The food was fantastic in the complimentary restaurants, much to my surprise. The buffet was pretty good, basic fare, good breakfast variety. We paid extra for the teppanyaki dinner and it was entertaining & delicious. I’m not much of a drinker but the bars were always full ;) so must have been good. The activities on board were fine but not what I came for-there were two Trivia games which we played (first game, add some ‘fun’ questions next time, we’re not scientists) The comedian was funny and the International dance show had some real talent. I was prepared to be seasick (I brought 3 Scopolamine patches, Bonine pills & ginger candy) but wasn’t for one second. Very calm seas and/or just a great Captain. Boarding and disembarking were both seamless, just follow instructions on where to go-it’s clear NCL has it all figured out so be a good passenger, they’ll take good care of you. All in all, great cruising experience-just wish I’d seen more of Cuba. Read Less
Sail Date May 2019
I’ve traveled on MSC Divina out of Miami and loved it, I can honestly say that MSC brought a new level of elegance to cruising in south Florida, but the Armonia is just not up to the standards that Miami cruisers are use to. Even the ... Read More
I’ve traveled on MSC Divina out of Miami and loved it, I can honestly say that MSC brought a new level of elegance to cruising in south Florida, but the Armonia is just not up to the standards that Miami cruisers are use to. Even the cheaper Carnival lines out of this port are better. The air conditioning didn’t work for 2 days Not just in our room but all the rooms in our section. The ship has no insulation to keep out noise. You could hear all the noise from outside your stateroom. Especially from the buffet room above us. We literally had to be given another room just to sleep in one night due to the heat and noise. For this I do give them credit. The Food was always cold and the service is not up to standards that I personally loved about MSC. Unlike the Divina, the cigar bar in the Armonia has no bar, so you have to go out looking for a waitress to get you a drink and bring it back to the cigar room. I’m in the entertainment business and my wife and I loved the shows on the Divina. Totally 1st class. The shows on the Armonia remind me of a refined high school play. This ship needs to be retired or sent to another port where the standards are not as high. We will not be cruising on the Armonia again and don’t expect to refer anyone else either. Read Less
Sail Date May 2019
I decided to book MSC Armonia because of the itinerary and great price.After reading the reviews I hesitated about this cruise but for my surprise it exceeded my expectations. I had a great time with the Entertainment crew, they were ... Read More
I decided to book MSC Armonia because of the itinerary and great price.After reading the reviews I hesitated about this cruise but for my surprise it exceeded my expectations. I had a great time with the Entertainment crew, they were awesome! Every night was a party, very happy, good vibes cruise. My 9 years old boy was in love with all the Youth activities, this girls were amazing and my kid loved all of them. He cried the hole morning just because he had to say goodbye. He enjoyed every dinner, show and activities with all the kids. My waiter Dewa and his team, the best ever! Good menu and tasted delicious. Beverages had a good price if you do not by the package and you will find different kind of beverages, coffee, tea, milk, juices...all included on the package. Itinerary was excellent and all ports too. Dolphin swimming at Cozumel and all silver shopping at the Costa Maya beach was the most I enjoyed. Cuba is an experience you need to have and make your own opinion. What I liked about this ship is that is was not boring at all, it was a happy environment, like a big family. If you don't like tropical music, dancing and having a good time please, do not waste your money booking this cruise. Read Less
Sail Date May 2019
This one was the only one that we could find that spent an overnight in Cuba. We also liked that it was a short trip because it was my and my sister's first cruise experience. They had numerous promotions at the time that we booked, ... Read More
This one was the only one that we could find that spent an overnight in Cuba. We also liked that it was a short trip because it was my and my sister's first cruise experience. They had numerous promotions at the time that we booked, which made our experience even better - especially the specialty dining promotion that my husband and I used to celebrate our anniversary. The cabin was larger than I expected and the cruise decor was lovely. There were lots of entertainment options for all walks of life and the staff was wonderful. The embarkation process was disorganized and frustrating but it was a small hiccup. Disembarkation was much better. Also, the food at the buffets were hit or miss but there were several options to at least find something to satisfy. I loved visiting Cuba and wish the cruise would have stayed longer. As for onboard entertainment, their main DJ SUCKED. He played the same songs over and over and it included a lot of techno remixes, which appealed to a small portion of the crowd. He really needed more versatile music. This was true for the karaoke machine too...needed more options. When visiting Cuba, I HIGHLY recommend researching your own tours versus booking through the cruise line. Even with their excursion credits, we would have paid an insane amount of money. We found local tours that were either free or low-cost and OFAC-compliant. Overall, it was a memorable and lovely experience. Read Less
Sail Date May 2019
The ship and crew were exceptional, great cruise director Jamie, lots of entertainment, attention, loved the all inclusive package. We were extremely disappointed in the 2 main restaurants and the buffet, the food was terrible, the service ... Read More
The ship and crew were exceptional, great cruise director Jamie, lots of entertainment, attention, loved the all inclusive package. We were extremely disappointed in the 2 main restaurants and the buffet, the food was terrible, the service was o.k. at best. At the Four Seasons and Seven Seas dining rooms the food came out cold, overcooked, tough and the coffee was like mud, even dessert was just o.k.. At the buffet the lines were long and the food was not up to the standard we have come to expect on a cruise. The cabin was nice and everywhere else, pub, bars night life was all fun, with good food and drink. We spent one day by the pool and the service was above and beyond what we expected. We also had the opportunity to go to two of the specialty restaurants (Mexican and French) and they were exceptional, the food was great and so was the service, the staff treated us like royalty. Read Less
Sail Date May 2019
We selected this ship because it went to Cuba and our favorite (royal Caribbean) was booked out. I read the reviews of MSC and they were not very good. But we enjoyed the Armonia. Our cabin attendant was excellent - the dining room servers ... Read More
We selected this ship because it went to Cuba and our favorite (royal Caribbean) was booked out. I read the reviews of MSC and they were not very good. But we enjoyed the Armonia. Our cabin attendant was excellent - the dining room servers were also excellent. It is a small ship - therefore the entertainment options are smaller than on the bigger ships. Although the shows used ‘canned’ music the young performers were excellent. They put everything they had into the performance. We had a ‘Fantastical’ cabin ( I think that was what it was called) that was quite large - a full bathtub shower and a balcony. I would recommend this ship to anyone who is looking for good value for the money. The dining room food was average but tasty. The gym was excellent. It lacked a good walking deck but this was due to the ship being small. We liked the excursion options - they suited us. Cuba was our reason for choosing this ship - we did the Hemingway tour and the architectural tour. Both were great value. Although my favorite ship is still the Royal Caribbean I would not hesitate to cruise on the Armonia again. Read Less
Sail Date May 2019
The ship is obviously older and doesn't have all the bells and whistles as a new big ship. That, being said, the ship is beautiful and well maintained. We have never been on any ship with such outstanding service all around. The food ... Read More
The ship is obviously older and doesn't have all the bells and whistles as a new big ship. That, being said, the ship is beautiful and well maintained. We have never been on any ship with such outstanding service all around. The food was fantastic is the dining room and the wait staff and maitre d's were always on top of everything. Even the Captain and his executive staff were always around, visible, friendly, and very approachable. For the affordable price we paid, this may have been our best cruise yet. The ship is small and easy to navigate. We have never been on a ship where the boat arrives early to the ports, giving us extra time to explore. The ports, Roatan, Costa Maya, Cozumel, and most of all, Havana are all excellent. Havana was clean, safe, friendly, welcoming, and amazingly fun. The overnight there afforded us a memorable walk and an unforgettable night. We want to go back to Havana someday. Read Less
Sail Date May 2019
I chose this Cruise because I needed Four Points to achieve Platinum Status. This Cruise went to Cuba. I was on the Breakaway one day before I boarded the sky. The Breakaway put a hold on a lot of money, boarding the sky, the money was ... Read More
I chose this Cruise because I needed Four Points to achieve Platinum Status. This Cruise went to Cuba. I was on the Breakaway one day before I boarded the sky. The Breakaway put a hold on a lot of money, boarding the sky, the money was still under a hold. I could not spend any money on the sky. Guest Services was not helpful, they refused to ask NCL corporate to send a settlement statement to my credit card to lift the hold. I settled my account in cash before I left the Breakaway so there was no need for a hold. After emailing my credit card that is all that needed to be done and guest services on the sky refused to help me, to the point that I was in tears several times. I am a casino VIP and would have spent a few thousand more dollars on the sky had I had access to my money. With that being said, the casino manager was fabulous and despite not having access to a few thousand more dollars to spend in the casino, he made my cruise feel a little more special. Cabin 8064, was conveniently located right by an elevator. There is a huge exhaust problem in the room. I woke up from every nap and night sleep with a headache oh, sometimes I found it difficult to fall asleep due to the smell in the air. I had brought a travel fan and that helped the little but did not get rid of the smell. I could not prop my door open hence I was directly by the elevator and there was a lot of traffic. I did not go to any shows, I only dined at La Cucina one time and all other dinners were in the dining room called The Crossings. The staff in The Crossings were fabulous. Read Less
Sail Date May 2019
We decided to take this cruise to see Cuba while we had the opportunity to do so. It stared off on a bad note, when we were informed that that the 2 bottles of wine we bought and were bringing on board would costs us an additional $30. ... Read More
We decided to take this cruise to see Cuba while we had the opportunity to do so. It stared off on a bad note, when we were informed that that the 2 bottles of wine we bought and were bringing on board would costs us an additional $30. At no time were we informed that we had free onboard alcohol access to the bars/lounges. We found this out when we ordered drinks and tried to charge the drinks to our room. Most of the staff was friendly and helpful, but there were a few who acted as if we were bothering them when we asked questions. Since this was our first time cruising with Norwegian, we wanted to make sure that we didn't miss anything. We had 3 meals in the main ding room and for the most part had excellent service. However, we had a bad experience with 1 server who decided what we should order and he would not bring us what we wanted. We ended up leaving our meal. Specialty dining is definitely the way to go on this ship. Food/drinks and service were excellent. Excellent choice of shore excursions, rooms and the ship were clean at all times. Overall, this cruise was good with just a couple of bumps along the way. Read Less
Sail Date May 2019
We liked the idea that in 7 nights there was only one full sea day with a 30 hours as our last stop in Havana. Havana was the highlight of the itinerary and probably the best port to visit in the Caribbean. The ship docks in the harbor ... Read More
We liked the idea that in 7 nights there was only one full sea day with a 30 hours as our last stop in Havana. Havana was the highlight of the itinerary and probably the best port to visit in the Caribbean. The ship docks in the harbor and it's steps away from the old town galleries, bars and restaurants. The people are very entertaining and welcoming without being overwhelming. Although there is poverty there is no begging and we never felt unsafe. Fellow pax, whose Cuban from Miami, went out with a bunch of gold necklaces and bracelets without fear. Some American pax on a photography adventure, having been there previously went with their expensive equipment without worry. We enjoyed great lunches at about US$60. 2 daiquiris and 2 national beers were $10. The National Hotel terrace should be on everyone's itinerary. There is a HOHO bus that you should use to get acquainted. Armonia is an older ship without grand interior spaces. It has a long pool deck and the loungers and pools did not seem crowded. The entertainment team was energetic and the productions were entertaining. Food was good but not impressive. We had open dining on the Fantastica package. Our servers, Francis and Pravesh were very professional friendly and attentive, excellent team. We Booked about 5 days prior and got an UG from Balcony to suite. We had the basic drink package of up to $6 included. It was good for my partner as he doesn't drink. I UG to premium package and probably broke even since we were in ports for so many days. Either package included water and gelato, I think only mine included espressos and Red Bull and top shelf liquor, some of which got scarce at certain bars. Read Less
Sail Date May 2019
A visit to Cuba was on my bucket list. Open seating in the Seven Seas Restuarant was wonderful. The staff was very attentive especially Gretchen and Lee. I was very pleased. I went on two tours one in Key West and one in Havana, both ... Read More
A visit to Cuba was on my bucket list. Open seating in the Seven Seas Restuarant was wonderful. The staff was very attentive especially Gretchen and Lee. I was very pleased. I went on two tours one in Key West and one in Havana, both booked through the ship. I enjoyed both. Angelia was my cabin steward and everything was clean and beautiful. Our cabin shower had a major leak and it was repaired immediately. The shows were first class. The singers and dancers were fantastc. I also liked that drinks were included. I also liked that this ship was smaller and more intimate space. I am sorry I didn't write down the names other other ientertainers not in the shows but I attended all and loved them all. The All White Night was great fun. I didn't use the fitness center only walked the deck every morning and it was peaceful. Read Less
Sail Date May 2019
This was my first cruise. I chose MSC Armonia due to the itinerary and I am so glad that I did. The moment we stepped foot on the cruise ship, everybody seemed to be smiling and happy and the crewmembers were very helpful. We had one ... Read More
This was my first cruise. I chose MSC Armonia due to the itinerary and I am so glad that I did. The moment we stepped foot on the cruise ship, everybody seemed to be smiling and happy and the crewmembers were very helpful. We had one little hiccup, which was our drink vouchers. When we booked our cruise, it was under the “Fantastica” which included a book voucher for 12 free drinks. We did not receive it at first, however another guest had the same problem and told us to just bring the original paperwork down to guest services and they would correct the issue. After dinner on the first night, we took the paperwork down to guest services and immediately we had are drink vouchers. Other than that, everything was smooth sailing. Our cabin was good size; we had four adult women staying in one cabin. We had two twin beds and two fold down beds and it worked perfectly. The cabin had a nice large unobstructed window and plenty of storage space. It had a small desk area and a mini fridge with beverages that you could buy, we did not buy any of the stuff in the mini fridge but it was there. The bathroom had a small shower, so if you are a large person that could be an issue. However, for the average person it should work fine. Our cabin steward Kavesh, got us extra sheets, pillows and blanket for the room. Kavesh seemed to work non-stop in keeping our cabin, nice and tidy. He was fantastic! La Brasserie Buffet on Deck 11: We ate there mostly for breakfast and lunch. It was pretty much the same foods each day but there were many options to choose from, I had no complaint with the buffet and enjoyed eating there. Also on 11th deck was the Gelateria Italiana – it was where we would go for gelato Ice cream, always refreshing after a hot excursion. Usually there was only three choices to choose from, but still good. Le Piscine Pool area: There were two small pools, two hot tubs and a spray park called Doremi for small kids. There were two ping-pong tables and three foosball tables. The ping-pong tables and two of the foosballs were on the starboard side and one foosball table was on the port side. I did use the gym, which was very nice. The equipment seems to be in good shape and I had no problem using it. It can be very busy at certain hours. I went earlier in the day or later in the evening and it was not busy during those times. They also have a power walking/running track that I used. Again, you want to do this early in the day or later in the evening. If you are looking for water slides, rock climbing walls, etc., this is not the ship for you. Marco Polo Dining Room on Deck 5: We dined here every night except for one night in Cuba. I found the food to be good (not great but good). However, I do think that it does depend on what you ordered. Several of my shipmates had the lasagna one night and none of them liked it. However if you did not like something, our waiter, Edwin, would get you something else very quickly. Edwin tried to make sure we enjoyed our meals. The drinks steward always had our water glasses filled full with cold water and was quick to get any drink you wanted. He also always had a smile on his face. Cafe San Marco on Deck 6: Had very good hot chocolate and coffee. They allowed us to use our 12 free drink vouchers there, if you do not have the vouchers or some kind of drink package you will have to pay extra for it. Going ashore/Excursion: We had no problem and never stood in line for more than 5 to 10 minutes at the most. Even going through customs in Cuba, it was only about 10 minutes to get through. Even though our cruise director did say, it could take up to 2 hours, depending on how many customs officers were at work that day. Isle de Roatan – The MSC Armonia actually docked in Isle de Roatan, the Cruise director had told us before that they had been tendering in but that we would actually dock in Roatan. That made getting off the ship quick and easy, no problems. I did the Mayan Eden excursion; it is a little animal park with a guided tour. Costa Maya – Chacchoben Mayan ruins Excursion Cozumel – Did not stay on Cozumel, took the ferry over to Playa de Carmen and did the Chaak Tun cenote excursion. Cuba – Classic car Excursion and walking excursion. The MSC Armonia is not a “mega-ship” which is something I liked about it. The ship was also kept clean and in good repairs, the crewmembers where also very nice (at least the ones I interacted with). I love the fact that it had so many passengers that were from other countries; it was a lot of fun meeting them. I would say that the ratio was maybe 25% from the USA and the rest from other countries, on our cruise. I would recommend the MSC Armonia. Read Less
Sail Date May 2019
We chose this particular cruise because it was one of the few seven-day cruises to Cuba...most were shorter. The good news was the itinerary and the Cuban ports as well as the Cuban tours. The shop’s casino was excellent and the ... Read More
We chose this particular cruise because it was one of the few seven-day cruises to Cuba...most were shorter. The good news was the itinerary and the Cuban ports as well as the Cuban tours. The shop’s casino was excellent and the public areas were very good. The bad news was that the food, specifically in the buffet was cheap, bland, and generally inedible. This was one of the few cruises we’ve lost weight. (The Chef’s Table was excellent, but exorbitantly priced at $85 a person.) The dining room was good, but not very good. The rooms are tiny in an effort to squeeze every foot of space into a profit producing area. We had a Junior Suite that was also tiny. The junior crew is willing to provide service, but are generally undertrained by the senior staff. The ship’s most senior officers were rarely seen and, when the made an appearance, made little eye contact with customers. The Crown and Anchor Society is also something of a joke...they offer little. The theater entertainment was very good four evenings; however, terrible on two nights. Because of the general reduction of amenities...no welcome drink...rancid toilet articles...few bar snacks...unappetizing food...and so forth...we do not plan to sail on Royal Caribbean in the future. Read Less
Sail Date May 2019
Embarkation and disembarkation went smoothly, but that was it. This trip was advertised 2 days in Cuba, and it was only 1 day. The 2nd day we departed at 5AM. The bar staff overall looked bored and/or angry, the hallways smelled like poop, ... Read More
Embarkation and disembarkation went smoothly, but that was it. This trip was advertised 2 days in Cuba, and it was only 1 day. The 2nd day we departed at 5AM. The bar staff overall looked bored and/or angry, the hallways smelled like poop, my stateroom bathroom was moldy and gross, smelled like a public restroom that has never been cleaned. There was glass on the hallway in front of our stateroom and my friend cut her foot with it. Very unsatisfied. Food made me and 3 of my friends sick and overall was below average. Margaritas and cranberry juice tasted like pure chemicals. After that I didn't even feel like trying any of the other mixed drinks. On top of it, the water was yellow one night. The toilet water was yellow and the sink was too, not sure why... don't even wanna know. I called and complained and got 20% off my next cruise, valid for a year... I would not recommend this ship. Many other guests were complaining because they did not have hot water in their stateroom. There were a couple of good things: the shore excursions both in Key West (Parasailing) and in Cuba (Old Car tour) were very good for the price and the staff was amazing. The rock wall climbing staff was very nice and helpful and the shoes were clean and new. Finally, a shout-out to Mario and Maha from Phillippines, our servers, who were very happy and provided great service. Read Less
Sail Date May 2019
I did read the reviews but I choose this cruise because of it’s Cuba itinerary. Most Americans reviews don’t like MSC because it’s too European. While I find that to be the same for me, there was other negatives which were more for ... Read More
I did read the reviews but I choose this cruise because of it’s Cuba itinerary. Most Americans reviews don’t like MSC because it’s too European. While I find that to be the same for me, there was other negatives which were more for my experience. These negatives were the following: Food (worse cruise food ever and I have been on a lot of cruises). They had the same items for every meal time at the buffet. The main dinning room wasn’t any better. I tried the speciality dinning $35 plus gratuity (Surf and Turf) wasn’t any better. I had the lobster and it was too much salt. Wasn’t any better. I eat pizza and ice cream a lot. I loss weight on this cruise ( first time ever). I made sure I eat off the ship at every port stop ( which I don’t normally do on a cruise). Staff and Service - the worse I have experienced on a cruise so far. The feeling I got from most of the staff was unfriendly honestly. I honestly believe that MSC needs to take a page from some of the other cruise lines that provide the totally package cruise experience ( just saying) The ship - although dated I didn’t mind that. I liked the design at the aft with the outside public balcony area. The buffet area too small, very difficult to find a table to eat most times. Cabin - I had an interior cabin which very okay except for bathroom too small. MSC doesn’t provide the cruise experience I am looking for when I cruise, so no more MSC cruise for me in the future. Worse cruise experience. Read Less
Sail Date April 2019

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