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10 Helpful Votes
Sail Date: March 2016
Did an overnight 'port party' on the Astor before she headed back to the UK. Boarding was a bit of a joke. Stood around waiting for a long time with nothing happening until a couple of minutes after boarding was supposed to start. Then ... Read More
Did an overnight 'port party' on the Astor before she headed back to the UK. Boarding was a bit of a joke. Stood around waiting for a long time with nothing happening until a couple of minutes after boarding was supposed to start. Then everyone enters en masse and ushered down to the restaurant, but it was full, so we were told to wait in the bar. Went to the bar, told to go sit down, then waited for over 20 minutes and no one came to take a drink order. We finally went to see what was happening with lunch, and found a long line waiting to get into the restaurant. Lunch was a bad experience - although talking to other passengers, advised that this was not the norm. It was a buffet, and while the waiters were very good, the quality of lunch left a lot to be desired. As a vegetarian, had some limp salad and some very unappetising pasta, although got a free glass a champagne and the table settings were nice. We expected some afternoon entertainment, but there was nothing on offer, so we explored the ship. The cabins are a really good size and nice and spacious. They are old style and key operated, not swipe, and they don't lock on closing, but require key locking. The ship is not big but there are beautiful sitting areas along the corridors and plenty of nice bars and places to sit. The gym was small and not that well equipped. The pool was empty while in port. Dinner was a more formal event with a meat and vegetarian option. We got there early and were seated at a table for two, but the restaurant was not big enough for everyone on the ship and there were long lines waiting to get in ( again, this is apparently not the norm, and usually two restaurants open so the lines would not be an issue ). Waiters were delightful and very polished and the food for dinner was superb. Could not fault it. Some nice evening entertainment. Classical musicians and some live music. The evening show was in the lounge - nice venue, but unless you were at the front, you could not really see the performance that well. Some beautiful voices of the performers. Then the party out the back of the ship - live music, great atmosphere, and really good entertainment. Drink prices reasonable. And the party went til late for those that wanted to dance the night away. Breakfast once again had long lines to get in, and then huge lines for the hot food, although variety and quality of the food was nice. Staff around the ship were all pleasant and helpful. As we only did the overnight event, its probably not a true reflection of how the ship normally operates and the fact that there was a norovirus outbreak prior to boarding also made things more difficult. I thought it a nice old ship with lots of charm and would be perfect if you were happy to sit around and watch the world go by, but there was not enough entertainment / activities during the day for my liking so I would not sail on her again. Read Less
4 Helpful Votes
Sail Date: March 2016
When I booked this "cruise", I knew there would not be much cruising involved. However, if I'd known the boat would be completely stationery except for 8 hours during our whole stay, I would not have booked! When did the ... Read More
When I booked this "cruise", I knew there would not be much cruising involved. However, if I'd known the boat would be completely stationery except for 8 hours during our whole stay, I would not have booked! When did the Michelangelo move? Once, for a short hop between our initial mooring at San Basilio and our main mooring at the Giardini Bienniale; once for a two hour meander around the North Lagoon (no stops, no commentary); and a short cruise down to Chiogga and back (two and a half hours each way). When we booked, the brochure said the ship sailed to Murano and Burano but apparently larger ships are no longer permitted to moor there. DINING AND BEVERAGES The Michelangelo is fully inclusive - all meals including unlimited beer, wine, spirits, soft drinks and water (including bottles of water to take on excursions). The bar is open most of the day and very late into the night. The meals are all a set menu with no choices. Helpings were generous but there was a weird disconnect between the published menus and what was served - for instance: - "orecchiette" on the menu became plain penne on the plate; - "roman piccata" was pork schnitzel with spaghetti and the wrong sauce; - "caprese" salad was made with mozzarella instead of bocconcini; ..and so on. It felt as though Head Office had created an Italian menu to suit the ship's Venetian location, but the chef had never tasted Italian cuisine and just made it up (I recommend he spends some time with Google to find the recipes, and eats a few meals at real Italian restaurants!). The British guests seemed happy with the food but the French passengers were critical and said it was well below what they expected from Croisieurope. We were disappointed with the standard but felt it must've been difficult for a kitchen of four people to cater for so many passengers, so if there was a tendency towards institutional cooking perhaps it was unavoidable. EXCURSIONS Some passengers had booked inclusive of all excursions - we had not. The Doge's Palace is walking distance from the ship's mooring at Giardini and the queue is short, so apart from the commentary (which was good), we felt we had wasted our money on this excursion and should have done it ourselves. The trip to Murano and Burano seemed expensive, considering that local excursion operators do a similar trip for 20 euros which includes Torcello (which is more interesting than Burano). The ship goes to Chioggia on the last full day, from where there's an excursion to Padua. Chioggia itself is a large town with a few old buildings on its main street, and is not worth a visit (the Michelangelo staff recommended the fish market "with lots of interesting fish" as the highlight of the town...). We chose not to go to Padua as the excursion sounded rushed. The cruise back along the edge of the lagoon was pleasant on a spectacularly sunny day, but it would've been far better with some basic commentary telling us what islands we were passing. ENTERTAINMENT We were concerned that the entertainment consisted of ONE local musician on two of the evenings, but we need not have worried as she was a brilliant clarinetist who also sang, played the piano and acted as DJ. The large lounge had ample space for all including a good dance floor. SUMMARY This is not a cruise! To be fair, it is not Croisieurope's fault - the Venetian authories have severely limited where larger ships can go in the Lagoon. However, perhaps that means it's time for Croisieurope to reconsider whether it's worth offering this "cruise" at all, or be more imaginative about the way they run it. Read Less
44 Helpful Votes
Sail Date: March 2016
Hi everyone, I was on the Anthem of the Seas last week. For months and months I have read horrible reviews about everything on this ship, from slow service to the food being bad to the people not knowing whats going on. I am sure you ... Read More
Hi everyone, I was on the Anthem of the Seas last week. For months and months I have read horrible reviews about everything on this ship, from slow service to the food being bad to the people not knowing whats going on. I am sure you can read the other reviews. I can tell you one thing which was the worse thing about this cruise: The passengers. Not all of them but the loud, frustrated individuals who come on the ship as if they are the queen and king of England. They were so rude and loud and obnoxious. So let me say something to all the people who are reading these reviews. They are lying. The ship and staff are awesome and it was a great cruise! When you drive to the area to drop off your car at Bayonne, they tell you where to drop your car, $20 per day, but well protected and clean. Rooms are super clean and proper. Boat is gigantic and absolutely beautiful! I wont go on and on about the small details, but here is one thing: You wont be disappointed, if you do your research about what to expect on the boat. We,my wife and I and 2 small kids, ages 3 and 5, went to dynamic dining at the grande , Chic and American Icon. All the were awesome, food was good and the head waiters, servers and everyone were always asking us if everything was ok and to our liking. Kids had a great time! It is worth the money and worth the trip, and no, I dont work for the cruise line. The frustrated people should just call Dr. Phil and get on his show. He will never be out of work.. Read Less
11 Helpful Votes
Sail Date: March 2016
The check in process was absolutely terrible. My husband and I were already frustrated after being stuck in traffic for over two hours, and then got to the chaos of this horrible port. So unorganized! We got through security and were told ... Read More
The check in process was absolutely terrible. My husband and I were already frustrated after being stuck in traffic for over two hours, and then got to the chaos of this horrible port. So unorganized! We got through security and were told to "have a seat" with about 100 other people. There were about 5 staff members with iPads checking people in and taking pictures. There was no organization whatsoever. The staff looked panicked and the guests were shouting at them to come to their family and check them in. So the staff would leave the line and go start that line, and this process went on and on. Eventually, we had to tell the staff member in our line to finish this and stop leaving to go to some family that was yelling at her. It was a hot mess. Not a great first impression. Once on-board everything was okay. We went to our cabin and made a list of the things we wanted to do that day. We went to eat at buffet near the Solarium and that was alright, but we were starving so it didn't matter. We then walked around the ship just to see where things were. We had dinner at Silk that night and it was pretty good. We didn't buy the drink package and I was kind of upset that I had to pay for a soda. That just seems like something that should be included in the restaurants. So I stuck with water for the next 3 nights. We saw Spectra's Cabaret that night and that was so weird. I still don't even know what it was about. Then we went to Michael's Pub and had some beers and hung out there watching the guy playing guitar and singing (he was excellent). There were quite a few extremely drunk people and I couldn't believe the bartender's were still serving them when they could barely stand. But, that's not my problem, right? The next day we woke up and decided to go in the hot tub in the Solarium. The water was NOT HOT at all. It felt so odd and there were so many people jammed in it that we just left and did not return for the rest of the trip. It felt so gross. Then we went to Seaplex and played ping pong and Air Hockey - which they charge for...I don't know. The cruise is not cheap and I can't even get a game of Air Hockey for free? My husband did the Ripcord (the indoor sky diving) and he really enjoyed that. He did not have a reservation but luckily some people did not show up on time and he went right in. We saw the We Will Rock You show and that was ehhhhh, alright. Way too long. Like almost 2 hours long. We literally fell asleep. We saw the comedian after and he was hilarious. We really enjoyed that. We also went to the casino, but it was a little too smokey for us to stay too long. Then went to Chic restaurant and that was a poor experience. The waiter was cocky and annoying and the food was not that great. Overall, the trip was just okay. We did alot of fun stuff, but the staff was not that friendly and completely unorganized throughout of whole stay. I can't imagine being on a 12 day cruise with them. Not sure if we will sail with Royal Caribbean again. Read Less
17 Helpful Votes
Sail Date: March 2016
After all the hype about this ship I couldn't wait to get on it. I watched videos of it all the time. I don't know if a longer cruise would have given me a better impression or not. I feel like I was gypped. Too many people trying to do ... Read More
After all the hype about this ship I couldn't wait to get on it. I watched videos of it all the time. I don't know if a longer cruise would have given me a better impression or not. I feel like I was gypped. Too many people trying to do the same thing in a short time so you missed a lot. I took my 16 year old grand daughter on this cruise. They didn't get my reservation for North Star & had no more openings so we couldn't do that. I really wanted to do it. Didn't care about Ifly. They changed my reservation for We Will Rock You to a time that interfered with my dining reservation. I had to change it to an afternoon show. They changed Spectra's to a different day than I had reserved also. I wasn't even notified of the changes. I read about people's reservations being changed so I checked mine & found out they were changed too. My grand daughter wanted to do the bumper cars. It was a 1 1/2-2 hour wait for a 3 minute ride! We didn't wait. Another thing we didn't get to do. The only seats we could find for Spectra were in the last row off to the side. I don't understand why the lights were so dim for this show. With that & our seats being so far away, you couldn't really see that great. It was a pretty good show though. I think the design of this room was poorly done. Went 1/2 hour early for We Will Rock You to get a good seat. I did enjoy it although the character of Galileo was a bit annoying at times. Trying to get a seat at the Music Hall was impossible. Three times we went, 3 times there were no seats. Not even a place to stand & watch. The juggler was amazing and very funny. One of my favorite things on a cruise is a Caribbean band. It was in the planner but never saw them. I like line dancing too. None of that either. What's a cruise without the Electric Slide, the Wobble etc? Couldn't find a seat to play Trivia either. They even ran out of forms to write your answers on. We ate at Grande. It was good but not hot. No waiters entertaining you on this ship. Miss that! Had breakfast & lunch either at Windjammer or Solarium Bistro. The scrambled eggs were awful. I believe they are powdered. They use that on a lot of the ships now. Had real bacon one day, after that it was turkey bacon. On the last night we had steak at the Solarium Bistro for dinner. It was good & it was hot. Wish I had tried dinner there before. Tried the infamous roast beef sandwich at 270. It was tough and had a lot of gristle. The self serve ice cream was closed down. The ice cream at the Windjammer had no taste to it. Waits for drinks and elevators were very long. The cabin was small but it had plenty of room to store clothes. Bed was comfortable. There was an engine type noise in the room constantly but I was able to get to sleep even with it. The Virtual balcony wasn't very clear. It looked like there was no sun out but when you got up on deck it was sunny. Pool was too cold for me but my grand daughter loved it. They weren't crowded either. Hot tubs were great. Was disappointed in the Royal shop. Nothing much in there. I was looking to replace some T shirts I bought on another RC ship but they didn't have them. That is the only shop I went in. Couldn't afford the other ones. Staff was good except for one gentleman at the service desk. I went two more times after that & had really good polite service with a young Asian girl. My cabin steward Eniko Brown was the best steward I ever had. Very pleasant, always greeted you, asked how your day was going & if she saw you coming she would open your door for you. She did a great job on the cabin too. Getting on and off the ship was a breeze but it took about 45 minutes to drive down the street to the terminal! Leaving the terminal there was no traffic. Not really impressed by this ship. I won't return again. I think Explorer of the Seas was much prettier, food was better & Leigh the cruise director was great. Too bad it's gone. I will not do a 3 night cruise again on any line. Read Less
9 Helpful Votes
Sail Date: March 2016
After sailing on Quantum of the Seas in 2014, I wanted to try Anthem. I was anticipating this ship and all of its beauty. The ship itself was beautiful and very clean! After a few weeks of bad seas and bad press for Norovirus, I wasn't ... Read More
After sailing on Quantum of the Seas in 2014, I wanted to try Anthem. I was anticipating this ship and all of its beauty. The ship itself was beautiful and very clean! After a few weeks of bad seas and bad press for Norovirus, I wasn't sure what to expect but the ship was indeed very clean. I noticed that it seemed to rock quite a bit, but it could have been because we were going very slowly, 12 knots, and I think the stabilizers might have been off. And we didn't go to Halifax as we were supposed to, but went south instead for safety which was fine. It just would have been nice if the Captain told us instead of letting us guess or see on the television that we had a change in direction. Now the reason I rated it average was for a few things, the food was no better than cafeteria food and service was terrible. The exception was Jamie Oliver's, a specialty restaurant, that was fantastic and we had eaten in on Quantum as well. Just great! The Grande where we ate one night was good too and service there was wonderful as opposed to American Icon where it was horrendous! Our room steward too was wonderful though. For a weekend cruise, I was not expecting towel animals which we got. He also brought us ice which was great. We mentioned it once and he brought it everyday without us asking again. Technically, it's supposed to be from room service. The shows were interesting. Spectra Cafe was different and good and We Will Rock You had some excellent singers. The show itself would have been better if they just sang the Queen songs and didn't have a lame story around them. The singers were very good though. The game shows with Abe Hughes the CD were very good too. The best feature of the ship is the Solarium and indoor pool. Just a wonderful space that I would love to see on all ships. All in all, would I go on the Anthem again, I don't think so. Too many negatives and not enough incentive for me. Read Less
31 Helpful Votes
Sail Date: March 2016
Here is our opinion of this fabulous ship: LIKED+ • LOVED the ship itself. It’s new and beautiful so what’s not to love. • We had a D7 balcony cabin which was great. Lots of storage closets and drawers too. ... Read More
Here is our opinion of this fabulous ship: LIKED+ • LOVED the ship itself. It’s new and beautiful so what’s not to love. • We had a D7 balcony cabin which was great. Lots of storage closets and drawers too. The best part was the balcony: nice and large with 2 chairs that reclined and footstools (that stored under the chairs) to make it into your own lounger. LOVE THAT. These balconies beat the newer ships on both NCL and Princess as most of their balconies are tiny. • Nightlight in the bathroom and the lighted circle on the cabin mirror • We found the food to be good in the dining rooms and Windjammer. Always could find things we liked and I can’t think of anything we didn’t. Very happy lobster was served in all dining rooms the last night; it was delicious. Café 270—their stuff was just ok. We winged it with dining (I didn’t realize set timing was an option but that’s ok) and we didn’t wait more than 10 minutes to be seated for lunch or dinner. • Coconut ranger cookies. Even the chocolate cupcakes in the Windjammer were fabulous. It is rare I find a dessert on a ship that is so good I want more than one. • Solarium. LOVE this space and its location. • Tequila tasting was fun and the host was entertaining. He also makes fabulous drinks in Bolero. • Different drink menus in various bars. I like variety. • Two70. Awesome multi-purpose, three decks high room at the stern of the ship with many windows. • The café in the Promenade that had drinks (water, coffee, tea) and snacks. The pizza place was busy. • If you upload your credit card and photo, check-in is really a breeze and there are lots of check-in agents with their devices as soon as you enter the terminal. Present your pass and passport, answer the health questions, and you’re done. The longest line was after check in at security, and even that wasn’t long. I’d say it was 15 minutes tops from the time our feet entered the building to the time we boarded the ship. Great process once in the terminal (but not up to that point; see below) DID NOT LIKE • ONE dining room open for breakfast! Come on. You need TWO open. Didn’t make it there because both mornings we stopped down at 9am and since they stopped seating at 9:30 some RC guy told those of us beyond a certain point in the line that we needed to go elsewhere. Not sure if this is the case on longer cruises, but it needs more than one dining room open for breakfast on a ship this size. • Didn’t find a lot of the staff to be warm and friendly, though our cabin stewardess was. • The port! The long road into the port had horrible traffic. If you arrive between 11 and 1 you will wait in a long line of cars. The wait in the port was longer than our ride to the port. They need to separate those who don’t want to drop off their luggage first. This would make things move quicker. Even on longer cruises I can cart my luggage from a parking space to check-in. We got to our cabin around 1 and when I looked out over the port roads at that time there was no longer a line. So if I sailed from here again, I’d aim to arrive after 1. Others from the roll call arrived very early and had no lines, so that’s another option. • $30 and $40 for wine tasting? Really? Four two-ounce servings of wine (I checked to see what this included). Way too much $. • Guest Services only has 4 stations (with a human) for a 4,000 pax ship. Not sufficient. NEUTRAL • North Star was awesome. If you don’t have a reservation though, don’t bother. The standby line hardly moved as everyone who had a reservation seemed to show up. Even with a reservation I’d say we spent an hour there from start to finish. It was worth it to do once. • We Will Rock you was just ok, and I found it to be too long. They had technical difficulties about ¾ through the show so we left when it stopped at that point. Spectra was cancelled one night too for technical difficulties. • A lot of TV channels (not just news) which led the boyfriend to view TCM channel’s movies from the 40s and then try the (lame) pickup lines from those on me. Amusing at first, but then not. Other: Why do people have to be told to wash their hands often. Sad! Wish their deck plan indicated whether the bed was by the slider or by the bathroom. I think someone has started a chart on this so I can add my two cents for the cabins we had on this cruise. I would sail on Anthem again. While some things were a slight annoyance, I did like the ship a lot and would love to hang on my balcony again. You can always find things to pick on I think; I prefer to focus on enjoying my time on a ship! Read Less
13 Helpful Votes
Sail Date: March 2016
The ship is beautiful, decor top notch, comfortable beds. Service in dining rooms needs improvement. Bar service, terrible due to the fact that Royal does not have enough bartenders at any bar on the entire ship. For instance 1 ... Read More
The ship is beautiful, decor top notch, comfortable beds. Service in dining rooms needs improvement. Bar service, terrible due to the fact that Royal does not have enough bartenders at any bar on the entire ship. For instance 1 bartender at Solarium bar on Saturday close to noon, the bartender could not possibly keep up, when I asked him to contact someone to get help, he responded that the other bartender was getting supplies for the bar! Ridiculous, supplies should be brought by someone else. Keep the bartenders at the bar to help the guests. Spectra Cabaret was cancelled for our Sunday evening 9PM show. Such a disappointment. There was a band scheduled each afternoon at the outdoor pool but canceled each day because it was cool. So why wasnt the band reassigned to an area inside the ship, so guests could enjoy music??? The knew the forecast days in advance! Food average, nothing great, desserts some dry and tasteless, others such as cheesecake, the portion so small you would need two slices to equal a normal slice. Specialty coffee shops, do not have enough staff. For instance, the person who makes your latte/cappuccino also has to ring up the order, so takes so much longer. Why doesnt Royal have a person ringing up the orders so the drinks can be made by someone else??? This is a new ship, yet I have NEVER felt so wobbly on ANY other ship and I have been on four cruiselines! The stabilizer on this ship does not do its job, the waters were not very choppy, no storm, yet always felt so much movement. I would not go on the Anthem again, expected better service and entertainment. Read Less
21 Helpful Votes
Sail Date: March 2016
Diamond Plus cruiser with RCCL, but have sailed other cruise lines. Just let me say the pre-cruise terminal experience was different and not very well organized. One person telling you to go here and there with no signage. Thank ... Read More
Diamond Plus cruiser with RCCL, but have sailed other cruise lines. Just let me say the pre-cruise terminal experience was different and not very well organized. One person telling you to go here and there with no signage. Thank goodness I knew how the process was suppose to work. For a new cruiser, it would be daunting. Your sea pass card awaits you in your room. I booked a balcony on deck 8, thankfully not to far from Aft elevators. Stateroom attendant did a great job. Lets just say there is a lot of walking on this ship. We did the classic complimentary dining, (rotated between the free dining rooms each night with the same table and wait staff. We had table 101 for 2, with Christian as our waiter, he and his wife (asst.waiter) were great. We ate in Chic, Grande and American Icon, our least favorite was American Icon which I thought I would like the best. We ate lunch in Chic one day, the lobster/shrimp saffron rissoto was the best. Smoked potato soup not too good. Our waitress did not tell us that the tuti salad bar was available. Windjammer food the same as always, but variety was much smaller than I felt in the past. Only one waitress offer to get us drinks. Indoor pool and solorium were packed everyday. You could not enjoy Johnny Rockets as it is located on the outside pool deck, where they normally would have ice cream stand. Concierge Lounge has a beautiful view, once you find it at the end of deck 12 staterooms, be prepared for a long walk down a crooked hallway. Two 70's caberet show was cancelled, Queen show worth it to see, Atomic Punk (Van Hallen show), loud but ok. Casino, only wasted 5 dollars, no wins. Slots expensive, penny slots actually cost more than 3 dollars per spin on some. Not much variety. Only place we didn't go was SeaPlex. We saw Northstar and Windtunnel experience. Don't waste money to dine in Solorium Bistro (lunch or dinner) or go there for breakfast. Only came across one disgruntled employee, he was the concierge person in the diamond lounge on deck 5 outside the theater. No food was available in Diamond or Concierge Lounge due to them not passing Noro Virus inspection from last cruise. Ship seems a little top heavy as it swayed more than most and the overall design, had an Asian feel, no glitz, cheap poster pictures, Floors 3,4,5 not designed for amount of people on ship, to many expensive shops, Disembarkation was easy and fast after all the selfies left. Would I go again, only if prices came down, because I can drive to port and not fly. But for now, will try Baltimore and continue to fly to Florida to cruise. Read Less
17 Helpful Votes
Sail Date: February 2016
Having perused the reviews before we left, I was a bit unsure as to whether my best mate had made the right choice for this one......How wrong I was!!!! A fantastic ship, with the staff being more than helpful, even when I had an ... Read More
Having perused the reviews before we left, I was a bit unsure as to whether my best mate had made the right choice for this one......How wrong I was!!!! A fantastic ship, with the staff being more than helpful, even when I had an accident and ended up in a wheelchair for the weekend! The food and service for the whole duration, was second to none, and the prices were more than reasonable. Our check in was swift and slick, and nothing was too much trouble for our cabin steward. I stayed in a balcony room (5th deck, I think) and it was immaculate from start to finish. Didn't go ashore in Bruges, as I've been there before. Still, plenty to do on board. Disembarkation was smooth, and the food was excellent! It shows that the ship has undergone a major refurb since 2013, and I wouldn't hesitate to go again. Read Less

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