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1 Helpful Vote
Sail Date: January 2018
My wife and I booked a night on the Astor to see what it is like as living in Perth there are few cruises to choose from. I cannot give a view on actual cruising on the ship as it was an in port celebration, so we didn’t actually ... Read More
My wife and I booked a night on the Astor to see what it is like as living in Perth there are few cruises to choose from. I cannot give a view on actual cruising on the ship as it was an in port celebration, so we didn’t actually leave the dock. I have also been on around 13 cruises with Royal Caribbean, Princess Cruises and Celebrity. The ship is small, built in the 80's and is getting on for a cruise ship. Embarkation was ok, we were given a group number and sat in the terminal till our group was called. We had arrived at 1130am and didn’t board till 1.30pm so a two hour wait in the passenger terminal. There appeared only 5 staff booking over 500 people hence 2 hour wait. After getting a 'seapass card' we walked on board. After getting on board we went straight to the room. We had booked a premium suite on Atlantic deck. Arriving at the door we realised there is no swipe or insert card entry. The door was unlocked, and two keys were on the desk. Given the ship had undergone an upgrade I would have thought electronic locking on doors to modernise it would have been a given. The suite was very good and extremely spacious and bathroom excellent. What let the décor down and also around the ship was the expanse of fake mahogany veneer everywhere making open spaces very dark and closed in. We had lunch in the buffet area which was average, Food was unimaginative, bland and lacked choice. There was also no staff member ensuring that people sanitized which given the increased risk of norovirus on ships I find amazing. We had a walk around the ship and given the size, deck space was at a premium. We checked out the indoor pool in the Wellness Centre at level one. I’m not sure Wellness Centre is appropriate as the area stank of cigarette smoke apparently from staff quarters. For dinner we went to the Waldorf restaurant and had to wait for a table. The waiting was not organised, and no queue was in place. The menu was good with lots of choice and presented very well. What let the service down was the food served in a luke warm state. After dinner we took in part of the show featuring singers and dancers. To be fair they do a very good job with the space they have to work in. On return to the cabin we had instructions that we were to be out of the cabin by 7am which I thought was very poor. During the night the noise from the funnel was loud and made sleeping difficult. In summary, the Astor I am sure caters for many people not wanting the frills / attractions / variety other larger cruise ships offer but I was not for me. I also think it is overpriced given the lack of facilites. Read Less
11 Helpful Votes
Sail Date: December 2017
Having cruised numerous times but never with Cruise and Maritime, we decided to try the overnight Christmas party night. The embarkation from Tilbury was excellent and quick. The cabin was standard and clean. The food and service in the ... Read More
Having cruised numerous times but never with Cruise and Maritime, we decided to try the overnight Christmas party night. The embarkation from Tilbury was excellent and quick. The cabin was standard and clean. The food and service in the restaurant was good. However, our reason for writing this review is as a warning to other passengers. The following morning we left our luggage in the designated area manned by 2 CMV staff and were given a ticket with our cabin number on. We left our luggage there whilst eating our breakfast. Upon our return, approx. one hour later, our suit carrier containing our clothes from the night before was nowhere to be found. We reported it straight away to Reception, who were not really interested and told us it happens all the time. The Head of Housekeeping came to speak to us and told us that he would sort it out but didn't come back. We were kept waiting at Reception for 45 mins and largely ignored during that time. In the end we demanded a claim form, which somebody duly appeared with. Our contact details were taken and despite contacting Head Office twice now we have been told that it is not the responsibility of Cruise and Maritime, even though it was an area manned by their staff and with no warning sign to passengers stating that they accept no responsibility for loss or damage. As far as CMV are concerned the matter is closed and we on the other hand have lost £400 worth of clothes! The cruise line itself is let down by extremely poor customer aftercare. Read Less
Sail Date: November 2017
firstly, the cruise to nowhere was nice and relaxing but the time on board was to short, the trip says 3 days and 2 nights but we didn't spend 3 days, on Monday we had to leave the ship at 8. the 11 deck food not so good, the place ... Read More
firstly, the cruise to nowhere was nice and relaxing but the time on board was to short, the trip says 3 days and 2 nights but we didn't spend 3 days, on Monday we had to leave the ship at 8. the 11 deck food not so good, the place smells bad. the crockery was also dirty. the cabins are ok the food on the 5 deck was lovely. the dinner portions are very small the soups was lovely the beef burgers should be reviewed, taste bad. the queues for lunch on the first day is a put off the pizza was good the juice from the machine must be changed the ice cream was lovely the public toilets was dirty the crew on board are very friendly and helpful I travelled with a 5 year old, and she enjoyed it over all the experience was good, I will go again Read Less
4 Helpful Votes
Sail Date: April 2017
We booked this cruise as this ship seemed to offer lots of entertainment and dining options. Our fourteen and seventeen year old daughters loved the teen club Entourage and made a group of friends that they spent every evening with. We ... Read More
We booked this cruise as this ship seemed to offer lots of entertainment and dining options. Our fourteen and seventeen year old daughters loved the teen club Entourage and made a group of friends that they spent every evening with. We loved the various restaurants and seldom visited the buffet, with the exception of my oldest daughter who went to the buffet multiple times a day. Cagney's was my favorite. The Brazilian meat place was my youngest daughter's favorite. The dueling piano bar was awesome. We never sat at the main pool as the chairs were perpetually reserved. The 60 minute rule was never enforced. There are many deck chairs available on the sun decks away from the pool area. The ropes course was great. We loved Tortola. We booked a cabin with balcony for my wife and I and an inside stateroom across the hall for the girls. This worked out great as sharing a bathroom with three women is all but impossible. Read Less
7 Helpful Votes
Sail Date: February 2017
We had a very enjoyable cruise on the Pacific Aria. Our cabin (9090) was quite spacious with a balcony & spa bath. The stewards were fantastic with daily servicing and turn down service, even leaving a cute towel animal one evening ... Read More
We had a very enjoyable cruise on the Pacific Aria. Our cabin (9090) was quite spacious with a balcony & spa bath. The stewards were fantastic with daily servicing and turn down service, even leaving a cute towel animal one evening (a penguin). The activities were continuous, but the booking process was a bit frantic - queues of people waiting to book restaurants and activities upon boarding. We boarded in the first half hour and got a place on every activity and restaurant, but there were only a few places left in some cases. The restaurants were average, with Waterfront food and service being not good at all. The service at Salt was excellent, and the food was very good. The bar service was very good, and there were plenty of staff around asking if you wanted a drink. The quality of the activities was very good - I have attached the activity schedule & daily listing which is delivered to the cabin each night for anyone who is interested in going on this cruise. We had no idea what to expect on board and were pleasantly surprised by how many food & wine relate activities were available. My recommendations - as soon as you get on board go up and book your activities and restaurants. Make sure your wine and cocktail times are in the afternoon - drinking at 11am is not so great! Also, we lined up activities at 1pm, 2pm & 3pm - it was hard going! I would suggest doing the 1pm & 3pm only! The Martini & Cocktail Mixing classes were great - especially Agnes who ran the Martini one - so funny! The boat was clean and in quite good condition, aside from a mildly unpleasant smell from behind the bars when the dishwasher was running. The staff entertainment was not the best - the Sideshow Alley & Velvet Rope shows were quite amateur. There was a great piano singer though, Raymond Vee (I think). We had the beverage package - non-alcoholic. I don't think we saved anything, maybe broke even, but it was so nice being able to get juice, coffee, ice coffees, mocktails & water 'without paying' (as we had paid 3 months earlier). The drinks prices were very reasonable though - juices about $3 and cocktails mainly $12. The bar staff will make cocktails not on the menu upon request, if they are not busy. These usually cost more than $12 (up to $17). All in all we have a very enjoyable weekend and would go again in a heartbeat. Read Less

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