1. Home
  2. Cruise Destinations
  3. Canary Islands Cruises
  4. Canary Islands Cruise Reviews

1,762 Canary Islands Cruise Reviews

This was a last minute booking, five days before sailing. We had sailed round the Canary Islands several times before and have a home in Tenerife Being aware this was a Spanish based cruise line with low prices and old ships, this was an ... Read More
This was a last minute booking, five days before sailing. We had sailed round the Canary Islands several times before and have a home in Tenerife Being aware this was a Spanish based cruise line with low prices and old ships, this was an experiment. We were aware most of the passengers would be Spanish speakers and we are not. Nevertheless, the passengers whose first language was not Spanish were capably dealt with by staff who spoke English. Some 500 passengers with little Spanish were on the trip. The staff were cheerful, attentive and some of the best experienced on over 40 cruises and more than 15 cruise lines. The food was good but limited by a daily standard menu and an insert for each new day .Evening restaurant meals were served at 7.30 and 8.45 and service was exemplary. Wine glasses were constantly topped up, average quality, but this is a cheap all inclusive cruise. Evening entrainment is a matter of taste but OK, with one excellent dance/music show. The cruise offered a package of four tours for 105 euros in total, each tour was for four hours. having been to all the islands at least 4 times we opted to take what we saw as good value tours. They were all good with English speaking guides but on one occasion in Fuerteventura our guide left our two friends behind even though they were only 3 or 4 minutes late. We knew they were very close as we had been them 5 minutes earlier in the Church nearby. Even when we remonstrated with the guide she said they must be on another bus. They were left in a village alone for at least 30 minutes. Disgusting and not dealt with by the company. Hence only 4 stars Read Less
Sail Date November 2019
Chose this cruise as we love all the dancing aboard Cunard lines. This was our second, the first being 17 days on Queen Elizabeth. Had not been to the Canary Islands so it was a good fit. We had an ocean view as compared to a balcony ... Read More
Chose this cruise as we love all the dancing aboard Cunard lines. This was our second, the first being 17 days on Queen Elizabeth. Had not been to the Canary Islands so it was a good fit. We had an ocean view as compared to a balcony last time and all was well. Room steward was great as always and room was clean and comfortable. Could not see the difference in cost being worth it on this 12 day trip. I think the main dining was OK but not great. Service was good but a little unorganized compared to last time. Never asked for second slice of bread and hardly filled an empty water glass. My wife is gluten intolerant and they prepare everything on the menu for her which other lines only have restricted menus. Did miss the shrimp cocktails as they were not ever there and the lobster tail was breaded? Only attended a few shows as most were with the ships compliment and not acts brought on. The few acts were good but I would rate as below average as a whole concidering they used their own talent most nights, Ballroom dancing was good but I would have enjoyed more than one afternoon tea dance.. Upstairs club was great as was the party band(very varied in their different types of music) Also had a 60's review band that played in auditorium and in the Queens ballroom the last night. Ports were interesting and all were walk off into the local city. We did not do any excurions as the ports offered nothing we hadnot already done. We just enjoyed walking around and sampling the local areas, and were usually back on board by 1-2pm. Overall an enjoyable trip though I prefered Queen Elizabeth Read Less
Sail Date October 2019
Sapphire Princess Canaries October 2019. Our fourth time on this ship in two years and in view of its final departure from Southampton this cruise was a real anti climax. Check In and boarding at Southampton took longer for ... Read More
Sapphire Princess Canaries October 2019. Our fourth time on this ship in two years and in view of its final departure from Southampton this cruise was a real anti climax. Check In and boarding at Southampton took longer for Platinum and Elite members that it did for first timers - too many at the higher end of Princess Captains Circle Loyalty Scheme? Same balcony stateroom (C232) for the third cruise running and they still not repaired the fist-sized dent in the wall beside the bed. First sea day through the Bay of Biscay and I've never experienced so much movement throughout the ship, I was surprised that the Formal Night still went ahead even with the smallest Champagne Fountain ever seen and so few people about, we didn't bother with getting formally dressed and ate in Alfredo's Pizzeria instead. Dinner in the Savoy and Vivaldi Dining Rooms resulted in the food varying from inedible to barely acceptable. Inedible in my experience was a beefburger that was so dry it made a McDonalds look upmarket, the Lemon Sole on a bed of black lentils certainly wasn't lemon sole (unless it was overweight) which on the black lentils without any dressing tasted like cardboard, the Lobster Tail stuffed with risotto is an insult to any seasoned Princess cruiser who had a full Lobster until recent years and no I will not be ripped off by $29 for the same thing again. The Curtis Stone Chicken and Leek Pot Pie was quite enjoyable. Princess you need to think again. The usual Spanish and Canaries Ports were visited: Vigo, Madeira, Santa Cruz de Tenerife, Las Palmas Gran Canaria, and Arrecife Lanzarote, but why in reverse order with the three sea days on return? It felt like an 8 days holiday rather than an 11 days one. Princess Theatre entertainment was an improvement compared to our previous Grand Asia cruise, but we gave the magician and Edwina Currie a clear miss. The sailing home was rough and as an experienced cruiser, this was rough. Other ships I've sailed through the Bay of Biscay include Grand Princess and Emerald Princess both of which handled rougher conditions than Sapphire. Was Captain Rivera too mean to use stabilisers knowing that they would slow the ship down and increase fuel consumption? Overall, we left the ship a bit disappointed and it took us 2-3 days to get our 'land legs' back. We were told that Princess are 'Investing in People', who are the people, their Shareholders? Certainly not us cruisers. Read Less
Sail Date October 2019
This was our first time on the Sapphire Princess although we had been on the sister ship, Diamond, earlier in the year in Japan so knew mostly what to expect. We had initially been booked on the Explorer of the seas for a similar ... Read More
This was our first time on the Sapphire Princess although we had been on the sister ship, Diamond, earlier in the year in Japan so knew mostly what to expect. We had initially been booked on the Explorer of the seas for a similar itinerary at the same time but when it got cancelled we opted for this cruise rather than taking the Independence of the Seas {which followed most of our trip} as the Sapphire was in port much longer each time. We flew down to London for 4 nights pre cruise and took in some shows before taking the train to Southampton the day before. Stayed overnight in the Leonardo grand harbour which was very good and gave great views towards the port. Very wet day so ventured out in full rain gear to get the obligatory wine from a nearby Asda! Found a nice Indian restaurant {Bayleaf kitchen} on the High street with great reviews and had an excellent meal before it dried up and we headed back to the hotel. Good breakfast in the morning and pre-booked taxi for 11 o’clock which, as expected, turned into a sea of people all trying to get to one of the 3 large ships nearby. A short taxi ride had us at the terminal around 1140 and as we had a club class cabin we were booked in fairly quickly. The only issue was having to argue with the staff for the advertised priority boarding, which nobody seemed to know about! Got on the ship about 20 minutes later just after the club class dining room opened in the Santa Fe restaurant so relaxed over a small lunch until our cabin was ready. Located midship on the starboard side our mini suite had plenty of space and lots of storage. The only issues we had were the plug in the bath refused to open and the balcony door kept sticking but a visit to guest services quickly had these remedied. This was our third time booking club class. I know it isn’t for everyone but we really enjoy the small dining room and the more personal experience that it brings. We always got a table straight away and usually next to the window. All the staff were excellent and each night there was an extra on the menu that wasn’t available elsewhere. I have to say that on this cruise they excelled with this choice on most evenings, from Surf and Turf {including lobster and filet mignon steak!} to fresh pasta. As a result of this we never made it to the buffet, a first for us! The coffee at the international café has improved this year {according to my wife} and was well used. Entertainment onboard was the usual hit and miss stuff. The headliners being good to excellent and the guest speaker, Egwina Currie , was surprisingly interesting and informative. The cruise director, Paul, was humorous without being over the top and is down to earth. Should mention at this point that this was our first time going through the bay of Biscay. The first day, a sea day, enroute to Vigo was reasonably rough and effected a large amount of passengers. We were lucky and ate, drank and slept through it! We attended the c.c. roll call but unfortunately the weather curtailed the large number of people who had signed up. Still, met a lot of nice people. The ports of call were: Vigo- where we took a half day ship excursion on a catamaran over to Illa de Cies. Two uninhabited islands, joined by a small causeway, off the coast with an amazing sandy beach and a great walking path up to the lighthouse. Terrific weather made this a highlight of the cruise. In the afternoon we spent a couple of hours walking around Vigo old town {nothing special} with some great Italian ice cream! The ship thankfully docked right in town. Madeira- Having spent a week here before and also stopped on a transatlantic crossing we were looking forward to some walking in the mountains. We hired a car and headed for the top but unfortunately so had lots of walking groups on the Island. We persevered for a few hours along narrow high level paths before heading off to other, quieter parts. Got some great photos from some lookout points along the way and ended our day back in town. Dropped the car off and had drinks by the pool of the hotel we had previously stayed at and enjoyed the sunny walk back through the gardens to the ship. Tenerife- Another car hire day. Drove over to Puerto de la Cruz and spent a few hours walking around the old town area before driving up to the cable car centre of Mount Teide. Unfortunately the winds were too strong for the cable car to operate but the scenery was very impressive all around. Nice drive back through small villages and stops at lookout points on the way back to port. Gran Canaria- Car hire again down to Maspalomas and a walk through the sand dunes to the large beach. After a few pleasant hours we drove up into the hills to visit a recommended “pretty village”. The drive was a bit nerve wracking but scenic however the weather changed on arriving at the village and thick mist and cold temperatures made for a short visit after some well deserved coffee and cake! The weather cleared on the return journey to the port giving great views. Lanzarote- Booked a Princess tour as it was reasonable in price and spent the full day visiting all the places we had wanted to see anyway. Got a tour of the Timanfaya national park and then a short camel ride before some wine tasting and a decent buffet lunch. The afternoon consisted of visits to Mirador del Rio viewpoint {a house built into the rockface with stunning views overlooking the nearby island of La Graciosa} and Jameos del Agua {a cave system}. Good excursion. Three sea days and plenty of good food in the club class dining room followed by a few hours of walking it off around the promenade deck! Time for some relaxing before disembarking easily at Southampton and a short flight home. A very good cruise experience. We had{mainly} good weather, got into every port on time, the food was excellent onboard and the ports were interesting, each in their own way. Read Less
Sail Date October 2019
Our first cruise was a short one on Indy in April 2017, so we were excited to be sailing on her again last month to the Canary Islands. What we didn’t know was that during its ‘refit’ last year they also added more cabins. We were ... Read More
Our first cruise was a short one on Indy in April 2017, so we were excited to be sailing on her again last month to the Canary Islands. What we didn’t know was that during its ‘refit’ last year they also added more cabins. We were informed there were 4500 passengers (an extra 500 people) on our sailing, the ship was full to bursting point. I am disabled and therefore used a walking stick and mobility scooter, but there was no where to sit in the evenings all the bars were constantly over full. We missed so much evening entertainment due to the lack of seating, we ended up back in our cabin after our 8.30 dinner sitting most nights. We could never get a sun bed around the pools and if you are not up early on a sea day there was no chance of getting a sun bed anywhere. Particularly if you’re disabled and cannot climb up a bed crammed along side other beds. We feel RCI have crammed far too many passengers on the lovely Indy yet not added extra bar lounges or seating to cope with it. We loved the many ports we visited, the itinerary was great, but being back on a very over crowded ship by all aboard time soon lowered our mood. We felt it was dirty too, the balconies didn’t get cleaned the whole cruise, and Chops Grill was dusty, the blinds all lopsided and tatty, the floor was grubby and looked like it needed a good deep clean. We booked it to celebrate our anniversary but sadly I can’t even say the meal there was great as my meal kept going back as my steak wasn’t cooked how I asked for, by the time I got mine, my hubby had finished his and my side orders were cold. It’s true RCI charge extra for everything my hubby had commented on it more than once. It’s a shame because we were really looking forward to cruising with her, but we paid a whole of money for a cruise and then couldn’t enjoy it to the max because of RCI’s greed. There were some good points, the staff in the main restaurants were always amazing, they couldn’t do enough for us. Also if you did manage to get a seat in a bar (during the day) the bar staff were great, we never waited long to be served. If you are happy to get up at 6am, plonk yourself on a sun bed and then not move all day, or you love to stand in or near a bar all evening with no chance of a seat, enjoy sitting in the theatre an hour before the show starts to ensure you get a seat, and money is no object then this is the cruise line for you. For us, no, I don’t think we will be cruising on any of the ships that have had a ‘refit’ in future. Read Less
Sail Date June 2019
We were first time cruisers, family of 5 trip including Gran and daughters 22 & 3. The ship is lovely and cabins are clean and comfortable we were well looked after by our steward. Food in both dining room & buffet restaurant ... Read More
We were first time cruisers, family of 5 trip including Gran and daughters 22 & 3. The ship is lovely and cabins are clean and comfortable we were well looked after by our steward. Food in both dining room & buffet restaurant was very good with a good selection. The ports were all excellent with plenty of time in each. However as with most things on this ship Royal Caribbean only seemed interested in getting you to spend spend spend. Shore excursions were hideously expensive so we arranged our own. Two ports were a good distance from the town and for one RC had a courtesy bus but for Madeira they were charging €19pp!! Given the amount of disabled, elderly and children this was not good customer relations. Most of the staff were friendly apart from customer services who must be so fed up with complaints they barely acknowledge you - very poor! However our main issue was this ship is not conducive to under fives. Yes there is a kids club but it’s inside away from pools etc most of the young kids wouldn’t go in. If they didn’t that was it for entertainment in the evening. There was the occasional family disco at 6pm but this was poor. As for the pools if you have a child still in nappies/diapers they can only use a small area which has a slide with water but nowhere to swim which is beyond strange. If they don’t wear nappies they are not allowed in this area. Therefore if you have children who are in both categories the family cannot be in the pool together. This was a massive issue for many families we spoke to. It must be impossible for single parent families. The sunbeds are comfortable but too many packed together no space in between the veritable sardines! We probably will cruise again but not with Royal Caribbean as one person we spoke to who had cruised with them before told us “the refurbishment has resulted in more cabins therefore more cruisers and less space plus many things that were previously included in the cost were no longer and the subsequent charges were over the top”. Read Less
Sail Date June 2019
This was our 3rd cruise on Indy and our first since it was refurbished. We thoroughly enjoyed ourselves with very little to complain about. I would say though that I preferred the ship before all the added whistles and bells. The ... Read More
This was our 3rd cruise on Indy and our first since it was refurbished. We thoroughly enjoyed ourselves with very little to complain about. I would say though that I preferred the ship before all the added whistles and bells. The overall condition of the ship was very good. The food in Windjammer and the MDR was some of the best we have had on any of our cruises and our waiting staff in the restaurant couldn't be faulted. Our balcony cabin was fine although the storage was limited and the wardrobe was badly set out. It was clean and functional. We rarely saw our cabin steward as we had nothing to ask him for as it was all there. We found a sun bed easily every day without resorting to getting up at the crack of dawn and in spite of reading in a recent review that people are charged $10.00 if the towels aren't returned at night this is simply not true. The only time you are charged is at the end of the cruise if the towels aren't returned. We never returned a towel at the end of the day merely changed them without showing our passes. We were served fairly quickly in all the bars we went to and also found a seat at all the shows.. Grease was particularly good and also The Jersey Boys show. The Cruise Director Cubby was just OK. We wish they would change the shows along the Promenade as they have been doing the same thing down Main Street for years now. The shops were a major disappointment on his cruise.. Normally there are carts with different items along Main Street but most nights there was one or none. Overall a great cruise Read Less
Sail Date June 2019
It's been a few years since we were last on an RC ship, onboard the Anthem, which was an amazing ship and experience. It was also one where most folk we spoke to would always say, "it's great, but it's not the ... Read More
It's been a few years since we were last on an RC ship, onboard the Anthem, which was an amazing ship and experience. It was also one where most folk we spoke to would always say, "it's great, but it's not the Indy". When we saw this year that Indy was doing a Canaries cruise, something we had wanted to do for a long time, we jumped at the chance to see if she was all that and more, especially after her recent refit and refurb, and hit or miss reviews here! Driving from Glasgow, thanks to FlyBe's exorbitant prices to fly direct to Southampton, our embarkation process from arriving at AB Parking to getting onto the ship probably took us no more than an hour from about 11am. The RC staff throughout were extremely helpful and ensured everyone was kept moving towards getting onto the ship. It was the same disembarking on our final day. It was all super slick, super efficient, and felt very well managed and controlled. Once onboard we had to wait about three hours for our cabin to be ready thanks to a deep cleanse of the ship due to an outbreak of the norovirus on the previous sailing. Again, on this point, I don't think I've ever seen a ship and her crew be so resolute in making sure everyone washed their hands, used hand sanitiser, or similar, be it getting on and off the ship or coming in or out of any areas with food and drink. Our cabin was starboard side mid-ships in the bow (7330). We weren't sure if it was a refurbed one or not, but it was certainly spacious when the sofa bed was away, with plenty room for my wife and I, along with our 11 year old boy. It also had a decent sized balcony, more than big enough for the three of us to be out on together. Our cabin steward did a decent enough job of keeping the room clean, although we had to put the sofa bed away ourselves after it was continuously left out for the first few days. After that, it was always put away during the day. The service felt perfunctory at best and nothing more compared to some previous experiences we've had. The ship itself, having spent a fortnight with her, isn't quite as grand as others would have us believe. She's a beautiful ship, but not quite in the same class as the Anthem (although I think we were spoiled sailing in her maiden year). The promenade is very nice, but you have absolutely no chance of getting any space or seats in the cafe, bars, or pub if you're on the 8.30pm dinner sitting. It's very disappointing after your meal to come down and see it crammed full with next to no space anywhere. Likewise, while we certainly never had any problems getting sunbeds or space at any time during the cruise, the poolside beds and those around the running track on deck 12 were very cramped and always busy with very little being done by staff to vacate empty loungers (there's supposed to be a maximum 30min limit). We always found space at the back of the ship towards the flowrider and beyond Johnny Rockets. Food wise, the Indy has definitely been one of the best ships for food I think we've been on. Both the Windjammer and Main Dining Room excelled in choice, quantity, and quality of food. Granted, the days at sea saw the Windjammer absolutely packed with very little room to get seats, but you prepare your best for this and try to schedule your eating time around when you feel it wouldn't be as busy. Johnny Rockets was never busy given it's a chargeable eatery ($10 per head for as much as you want), but the food was very tasty and I'm also sure ridiculously high on the calories. We also bought the three night dining package which we used in Giovanni's Table and twice in Chops Grille. Giovanni's is nice, but the food isn't a patch on Jamie's Italian on the Anthem, while our first experience of Chops on the ship wasn't great from a customer service point of view (this was rectified on our second visit and made up for the first one completely, plus the steaks are to die for in there). We used RC for two shore excursions, Lanzarote where we did the camels and timanfaya national park, and Madeira for the toboggan, cable car and wine tasting. While you are paying extra doing these through RC, we always feel it's better for piece of mind should any delays occur and you get left behind (as we saw several did during this cruise too). Both excursions were very enjoyable and professionally managed. We sadly only managed to see a few shows during our cruise; the brilliant Freeze Frame ice skating show, Frankie Valli and the Dreamers, and Grease. All very enjoyable, but you did need to be there about 30mins before to ensure you got a prime viewing seat. All highly recommended. Lastly, a special mention must go to our waiting team in the main dining room. Our sitting at 8.30pm was always brilliant thanks to Radu and Thommy who very quickly picked up on our needs every night. Nothing was too much trouble, any changes or requests were met with a swift response and resolution. Both were an absolute dream and played a huge part in making our holiday as enjoyable as it was. Radu in particular always had information to hand at the end of our meal regarding our next day on the ship. Both continually went above and beyond and were a pleasure from start to finish. We enjoyed our time on the Indy thoroughly, and while she maybe doesn't have the bling or glamour of the Anthem, we'd happily sail with her again in the future! Read Less
Sail Date June 2019
Just got back from our first ever cruise and I dont think I could go back to a "normal" holiday. Absolutely amazing! Ship was amazing and staff were so attentive. Bars got very full at night and not enough seats but that's ... Read More
Just got back from our first ever cruise and I dont think I could go back to a "normal" holiday. Absolutely amazing! Ship was amazing and staff were so attentive. Bars got very full at night and not enough seats but that's the only thing I can honestly moan about. Entertainment was excellent and the cocktails!!! We only ate in the main areas so cant comment except Johnny rockets which for the price is a must! Absolutely amazing holiday and highly recommend! Excellent cruise for kids. My daughter loved it (6) Son is 2 so no kids club for him but staff were very accommodating and entertaining. My kids left feeling like royalty! So many different cocktails to choose from. Would definitely recommend buying the deluxe package. We were hesitant but ended up saving a lot of money. Photos were good and a reasonable price! Just waiting for ours to be delivered. Read Less
Sail Date May 2019
Love Royal Carribean and have travelled with them a couple of times. We travelled with 2 other couples who have never cruised before. Arrival at port and onto boat was very quick. As soon as we got on the ship our friends were amazed. ... Read More
Love Royal Carribean and have travelled with them a couple of times. We travelled with 2 other couples who have never cruised before. Arrival at port and onto boat was very quick. As soon as we got on the ship our friends were amazed. We had a full drinks package and all premium drinks and cocktails included and we definately made rhe most of it. Food was unbelievable as always and thought i was going to have to be rolled off when we arrived home. We picked the Canaries as we thought the weather would have been good at this time but a bit dissapointing (obviously nothing could have been done about that). Arrival at all ports was easy to get off abd back on. The only port that disappointed was Gran Canaria we arrived at port and nothing was opened so couldnt really do much. The only disappointment we had with the ship was the entertainment. We sold it to our friends as top class (as it had been kn previosly ships). I have never been on a cruise were the theatre shows were so poor that people were walking out. Take that tribute band had the place rocking and the Frankie vali and 4 seasons tribute were great but 2 nights out of 10 isnt enough. To put a cruise director on as a main act and a movie which was then shown outside was a joke. The entertainment was more like i would expect to see on a budget holiday not a cruise and a number of people commented on this. All in all however we had a great time and would definately return to Royal Carribean but not on the Explorer of the Seas. Read Less
Sail Date May 2019
Be careful when going into ports with Royal Caribbean they try and charge you for shuttle service. Ours was $9 per person to go to the edge of city centre. When we got off the ship, the local taxis charge 2.50 euros. The bar prices are ... Read More
Be careful when going into ports with Royal Caribbean they try and charge you for shuttle service. Ours was $9 per person to go to the edge of city centre. When we got off the ship, the local taxis charge 2.50 euros. The bar prices are also so high and sometimes the packages are not worth it. Also Do you research on the ports before you go. 3 of our ports were rubbish, nothing to do and just a normal town, might as well of stopped at home. Also one of the days the entire island was closed. Nothing was open. Yet they still try and push for an excursion to visit the old town where the main shopping centre is open, but the shops inside it weren’t. The entertainment team singers. (Chris & Vanessa) were superb, the best I’ve ever heard on any stage. WOW. The dancers were a little messy, but redeemed by the ballroom couple. The headliner guest acts were awful. The Frankie valli tribute sounded like Orville the Duck. He was also very weak and on occasion out of tune. The take that tribute were not bad. But let down badley by the guy playing Gary Barlow. He was not good. Cringe worthy. The food in the windjammer was excellent. The cabin steward was also excellent. The cruise director (Graeme) was so funny, made the cruise. Just wished he would walk around the ship more. The TV and stations needs looking at. Need to offer more choice. Also some areas around the ship are very cold. I would suggest for everyone to take a cardigan or ask the ship to make it less cold. Read Less
Sail Date May 2019
We have cruised with Marella approximately ten times and sadly have to say this will be our last, the cabin was kept spotlessly clean but the smell on some decks was ghastly, I presume sanitation problems. The food was ok, we didn’t ... Read More
We have cruised with Marella approximately ten times and sadly have to say this will be our last, the cabin was kept spotlessly clean but the smell on some decks was ghastly, I presume sanitation problems. The food was ok, we didn’t have a drinks package but at least Marella allow you to take alcohol on board as the house wine is absolutely vile. The best thing about this ship is the entertainment, the game shows and quizzes are good fun and the west end style shows in the broadway show lounge are of an excellent standard. All the entertainment team work especially hard. Not very keen on the resident band partly due to the ridiculously high volume in the medusa lounge. A special mention should go to Haizel (waitress) in the orion restaurant, the drinks manager who was very courteous and on the ball and David, Rachael and Holly (entertainment hosts). Read Less
Sail Date April 2019
First the negatives. Passengers were very old with many needed walking aids. A bit like a floating care home. The ship is older and small and the cabins are small too. Entertainment and facilities are basic. But all these were in my mind ... Read More
First the negatives. Passengers were very old with many needed walking aids. A bit like a floating care home. The ship is older and small and the cabins are small too. Entertainment and facilities are basic. But all these were in my mind counteracted by the excellent staff, food and friendliness of all aboard. We ate in the Grampian on the top deck with first class views. Drinks prices throughout are good and our all inclusive deal worked very well. We loved the Observatory for pre dinner drinks. The Gala Buffet and special afternoon tea were fabulous! But overall if it is glitz that you want this is not for you. The Neptune Lounge seating is very poor so get there early! Our entertainment was average overall but the dance group were excellent. Power Supply band in the Coral Club were poor. Shore tours were good except for Fuertaventura which has little of interest. Would we go again? Yes we would! Read Less
Sail Date April 2019
I’ve been on it before, not so cheap and cheerful, this time the quality of the food and entertainment has seriously gone down, I’m a vegetarian, last time the food was good, a nice variety of dishes, this time the same vegetables in ... Read More
I’ve been on it before, not so cheap and cheerful, this time the quality of the food and entertainment has seriously gone down, I’m a vegetarian, last time the food was good, a nice variety of dishes, this time the same vegetables in just different sauces, lacklustre. Entertainment, the spots were a lot shorter with the resident bands, more breaks and 12am finishes were creeping earlier as the week went on, the whole ship gave the impression that as it was about to change itinerary nobody had to make an effort. Part of our company was my 82 year old Mother in Law, who inadvertently left the plastic cabin key in her luggage, we discovered when we got home, TUI took 280 pounds off her credit card for it! Also, watch your bill, my 12 year old son bought a day on the WIFI, they took nearly 400 pounds for internet. Never again Read Less
Sail Date April 2019
Cruising arround Canari islands is interesting. Instead of port Agadir in Marocco, I would rather stop on any other Canari island like Fuertaventura, or La Gomera and maybe the stay in ports could be a bit longer. The ship allready ... Read More
Cruising arround Canari islands is interesting. Instead of port Agadir in Marocco, I would rather stop on any other Canari island like Fuertaventura, or La Gomera and maybe the stay in ports could be a bit longer. The ship allready shows its years, there were necessary coloring during the cruise, which was probably urgent maintenance work, nevertheless the cruise was comfortable and smooth. Service at the Atlantico restaurant was excellente and choice of food very interesting. Especially I like the choice for vegetarians and the varaity of fishes. Maybe more salads should be included in menu at Atlantico, because in Buffet windsurf there was really a larger choice. So if you want some salad, you must go to 11th deck. But the service at Salon Rendez-Vous was a little bit on average, lazy and bossy server woman was talking nad laughin' arround with spanish guests, neglecting guests of other nationalities to wait for their other and to get it at last. Read Less
Sail Date March 2019
1st cruise thought small and friendly. Also because of ports of call. The 1st thing when embarking was the smell found out it was the sanitation the smell was especially strong down on deck 5/6. Food in self-service very poor at times ... Read More
1st cruise thought small and friendly. Also because of ports of call. The 1st thing when embarking was the smell found out it was the sanitation the smell was especially strong down on deck 5/6. Food in self-service very poor at times inedible seating area in self-service very dirty. Orion restaurant food slightly better. Only clean area onboard is deck 8 where reception bars and theatre one day there was a man in a white head to foot suit fumigating a cabin close to ours. Daytime activities poor day at sea was tooth whitening seminar??? 1 of several weird things on the activities list. watch out when settling bill reception will try over charge. 2 ladies questioned there's and we're told the items on bill must be from previous cruise?? Never go on Tui cruise again put us off cruise's. Very poor response and customer service from Tui in general. Read Less
Sail Date March 2019
I wanted a smaller ship as I was travelling on my own. Having read previous reviews, most of which were positive, I decided to book it. The whole of the holiday was perfect from start to finish. I had a single cabin (1023) which was ... Read More
I wanted a smaller ship as I was travelling on my own. Having read previous reviews, most of which were positive, I decided to book it. The whole of the holiday was perfect from start to finish. I had a single cabin (1023) which was roomy and clean with modern decor. Plenty of drawers and wardrobe space. The entertainment, food, service and cleanliness of the ship was faultless. Comments with regard to ship being old are certainly true but it did not deter from the holiday itself. All the bars, dining rooms and communal areas were modern and tastefully decorated. I have travelled many times on several cruise lines in the past and I can honestly say, that I was not disappointed in any of the experiences on the Marella Dream. I would like to say a special thank you to the member of staff that certainly made my holiday memorable. A young 24 year old - Calum James Smith - with the title of social host. He was wonderful with shall I say the elderly ladies of the ship. Thank you for a lovely, relaxing holiday. Read Less
Sail Date March 2019
Chose this cruise as had sailed with TUI years ago. Customer Service had ignored my request for a cabin midships (due to disability). I was put in cabin 6001 as far forward as could have been possible. This was as far from lifts as was ... Read More
Chose this cruise as had sailed with TUI years ago. Customer Service had ignored my request for a cabin midships (due to disability). I was put in cabin 6001 as far forward as could have been possible. This was as far from lifts as was possible so l advised unsuitable on dockside, at Customer Relations onboard and was advised no other cabin available. First night the sea was rough, my husband got his foot stuck between the bed and furniture and went flying. (Not enough room between bed and furniture to walk). We had to hold onto the bed with pitching and tossing, the ceiling creaked with every wave and a door at the bow creaked groaned and slammed for hours. I got customer services down at 12.30am to listen to the creaking and next day customer service moved us. The ship is now very old and tired, the self service meals rely upon people using utensils (rather than being served by staff from behind glass partitions as they were many years ago) and the other customers must have had trouble knowing what serving with utensils rather than fingers actually meant! The entertainment was ok...not my cup of tea and staff onboard were wonderful considering the conditions they have to work under. Would l go again...no....not even if you paid me. Read Less
Sail Date March 2019
We wanted an early spring cruise to visit the Canaries where we have been several times before. Been on Ventura the sister ship but Azura is not the same level of ship. Water damage to buffet ceiling tiles, which were not replaced with ... Read More
We wanted an early spring cruise to visit the Canaries where we have been several times before. Been on Ventura the sister ship but Azura is not the same level of ship. Water damage to buffet ceiling tiles, which were not replaced with new, just replaced. The tiles were disgusting. In the buffet area we noted large holes in the carpet under the chairs. Carpet in corridors deck 8 needed stretching as it was all over the place and a trip hazard. Buffet cutlery, glasses, plates were dirty on a regular basis, need to look at the dishwashers. Mentioned to staff, not interested. We inspected all utensils after that to find clean items discarding three forks one lunch time. The Oriental Restaurant also had water damage to walls and ceiling. The menu seemed to be a quiz every evening, nothing was what it seemed by the description. seemed to be pot luck as to whether we could eat the food or not. The best thing about the cruise was Steve King talking about 60s music. We booked for both lunch and evening at Sindhu when they were doing special prices. The evening one was only a few pounds more and much better value. We have a cruise booked to the Med on Britannia in September hoping for a better standard, it should be it is costing enough! We have also booked in Iona for Fjords in May next year. We are really trying to support P&O but come on guys get your act together otherwise you will lose our future custom. Read Less
Sail Date March 2019
I chose this cruise to get a little bit of sun, rather than sit at home watching the rain. This being my third time on Azura, I thought I knew what to expect. Embarkation went smoothly, and I was in my cabin swiftly. I noticed that the ... Read More
I chose this cruise to get a little bit of sun, rather than sit at home watching the rain. This being my third time on Azura, I thought I knew what to expect. Embarkation went smoothly, and I was in my cabin swiftly. I noticed that the plug in the basin was closed,and I wondered why. It didn't take me long to find the answer. I was on deck fourteen, but when I went to decks six and seven, THE SMELL OF RAW SEWAGE WAS OVERPOWERING !!!. Lots of people were complaining throughout the whole cruise. I spoke to reception desk about this,only to be told that they were aware of this problem, and they were working on it. Previous reviews that I have read have indicated that the problem has been on board the ship for some time. The Captain was never to be seen around the ship,except for photo shoots, nor was the chief Engineer,as I would have approached one of them to ask about the problem, which continued for the entire duration of the cruise.( I later found that the basin was kept plugged to prevent the smell entering my cabin). I dined in the restaurant on only three occasions,as the food was only lukewarm, and on one dinner the ribeye steak was so tough that three members at my table had to send it back. After that I dined at the buffet,where the food was Lukewarm too. The entertainment was mediocre,same old gags from old comedians. On one occasion the show was cancelled because of rough seas. To conclude, six sea days are too much,when the entertainment is poor. However if you like dancing,or quizzes,or overpriced bingo,or old movies then this ones for you. I won't be back on Azura! I have a Cruise booked on Brittania for next year,but I won't be going,unless P&o redress me for the disappointment that I endured on this cruise. Read Less
Sail Date March 2019
We have been with P & O in the past and have enjoyed it, I read some negative reviews previously but I could find no fault with this ship,staff,food,entertainnment. It was good value for money. The food in my opinion is some of the ... Read More
We have been with P & O in the past and have enjoyed it, I read some negative reviews previously but I could find no fault with this ship,staff,food,entertainnment. It was good value for money. The food in my opinion is some of the best I have enjoyed on any ship,the standard and presentation is excellent. I think if people complain about the standard of food in the restaurant then they must be hard to please. The choices are excellent each night and plentiful. Well done P & O. Plenty of shows although I do not usually go to many which is my personal choice. I enjoyed the cinema on sea days although not all films were to my personal preference. Plenty going on around the ship at different times and the Lisbon sail away party was excellent. It had to be held indoors due to bad weather but it was fun. The entertainment team were friendly and always made quizzes etc exciting and had banter with passengers. We has a large outside cabin as there were three in our party and it was plenty big enough for us. It had a large window which we all enjoyed especially when in port. Our cabin steward Angelo was excellent (Deck 9 cabin 192) he kept our cabin spotless and always found time to speak to us each time we saw him. All the staff we came across were really friendly and helpful. There was quite a lot of older passengers on this trip and I saw on more than one occassion staff helping them to their seats and carrying their trays in the buffet restaurant. I know from speaking to other passengers how much this was appreciated. It was quite nice not queing like you sometimes have to on the larger ships and we never had to wait long for the lift to get about (we have on the larger ships on many occasions). Drinks were reasonably priced a bottle of the house Rose was £16.50 which was very reasonable and it was a decent quality. A pint of John Smiths bitter was £4 10. We enjoyed a pre dinner drink at Andersons bar where you got snacks with your drinks in a lovely sophistacated atmosphere. I had read the ship looks tired well maybe in some places but in the main it is spotless clean and very classy. I know a lot of people who I spoke to love this ship and I can see why now I have been on it. Read Less
Sail Date March 2019
Just back from an enjoyable week on the Zenith. The staff on this ship make the experience very enjoyable. Smallest ship we have been on, but that made it all the more friendly as bumping into the same people regularly. Spent most ... Read More
Just back from an enjoyable week on the Zenith. The staff on this ship make the experience very enjoyable. Smallest ship we have been on, but that made it all the more friendly as bumping into the same people regularly. Spent most evenings in the casino and bar, as this is where we found the most English entertainment, lovely gentleman on guitar and trio group, excellent variety of songs, no night the same. Finished off with a bet in the casino, lottery lady was lovely and treated us all like royalty. Enjoyed our late dinner sitting at 9.45, Benito and Caesar were excellent in their job and again made us feel very special every night. Menu had a section that was the same every day and specials that were changed nightly, cannot fault the quality of food. Plenty of sunbeds around the pool and upper level, some lovely sun traps around the rear of the ship. Cabins had plenty of storage and large shower, a bit tired looking. English channels available on the TV as well as movies available. Overall a great experience. Read Less
Sail Date March 2019
We have just returned from a 8 day cruise on a Tui cruise ship “Marella Dream” visiting the Canary Islands. The ship was very tired and desperately in need of an update and refurbishment. There is no centre point like a atrium. The ... Read More
We have just returned from a 8 day cruise on a Tui cruise ship “Marella Dream” visiting the Canary Islands. The ship was very tired and desperately in need of an update and refurbishment. There is no centre point like a atrium. The lifts are useless, small and very very slow….. quite often going straight pass your floor or so full with people you had to wait ages. Often we went up and down like a yo-yo as it went nearly up to the top where we wanted to go but then back down again! Our cabin again needed an update, beds were comfy though, and our cabin Steward Angelito who was very efficient and charming, kept it very clean. One issue was WiFi and internet. Most ships give free WiFi somewhere on board but not here!!! We could have paid for it but it was expensive, so was unable to make outside contact unless you found a café off shore, which was difficult. Another major issue was the shower as it was so difficult to adjust the hot water and it was extremely hot, changing even as you shower……. Very very dangerous!!!!!! On a positive note the staff were very friendly and helpful. The food was good in both the self service and main restaurant, we didn’t try the speciality restaurants. Also the entertainment was the best we have had in all the other cruise lines we have been on……. Both in the theatre, the lounge and deck area. The trips organised by the ship were extremely expensive and not good value! All in all for the price paid for this cruise it was ok, but we would NOT recommend this trip on this particular ship. Read Less
Sail Date March 2019
We chose this cruise after a good cruise on the old Thompson Spirit. We have cruised a few times with many cruise lines and saw this trip in a local agent .not a cheapo late deal so planed out 9 months in advance. My wife was real looking ... Read More
We chose this cruise after a good cruise on the old Thompson Spirit. We have cruised a few times with many cruise lines and saw this trip in a local agent .not a cheapo late deal so planed out 9 months in advance. My wife was real looking forward to trip. Perfect start great to leave luggage at Gatwick and see it next in our cabin. I do have limited mobility so arranged an adapted cabin which turned out good ; Sorry down hill from here on THIS ship and MOST of staff are not aware or interested in the disable / less mobile customer. The ship has NO disable seating in restaurants or bars and you are on your own with getting help from staff to get seated . the stock reply seems " we are busy ", " try another restaurant " ; Try another time. The theater is not a lot better . Yes there are a few disable seats but so poorly signed again it is free for all, so do not expect to get one unless you get to show about 45 minuets early. We did eventual get the welfare dept to put out some signs in the Cafeteria just 8 seats which considering the amount of wheel chairs/ scooters ect on board was no where enough . To cap it all I was told by a manager in the Theater he could not ask people to move from disable seats and I should walk down the stairs to front . The shows in all are ok not up to a professional standard more a good local theater group. The excursion ok but again not good for less mobile , we invested in a special light weight wheelchair so I could enjoy the trips but nearly all the trips state on the day that no wheel chairs or buggy's can be accommodated so yes got on the trips but did not see much of the sights except from the transport windows . Read Less
Sail Date March 2019
5th time on the Dream and have watched her deteriate over the years. Staff are lovely, but the food not as good as it used to be. The entertainment not as polished as in the past but the technology is excellent. Our cabin was 5209. It was ... Read More
5th time on the Dream and have watched her deteriate over the years. Staff are lovely, but the food not as good as it used to be. The entertainment not as polished as in the past but the technology is excellent. Our cabin was 5209. It was at the rear (aft). The noise level was horrendous, we seemed to be above the engines and for everyone on the last quarter of this corridor it was the same. It went on all night of course so no sleep! We were like zombies. I recorded it and it sounds like the floor and roof and walls are giving way. A gentleman next to us who had complained numerous times and asked to be moved was told by 2 letters the cabin was adequate. ( he had not only paid a single supplement but also for an outside cabin) the poor guys outlook was into a storage area with gas cylinders up against his window and a grill beyond which made his view so narrow it was a waste of time. He was bery distressed, like us he had been before in October and enjoyed it so much that he booked again. In the past I would have rated this ship and her cruises a 10 but these cabins are only fit for storage. Obviously, the answer is to pay yet another supplement to choose your cabin but again I understand from other passengers these are also limited. A ruined holiday ...we needed another one to get over this ! So mich for loyalty, shame on you TUI/ Marella Read Less
Sail Date March 2019

Find a Cruise

Easily compare prices from multiple sites with one click