Second time on Regal. Beautiful and spacious ship. Very friendly and accommodating staff. Suite was the best we have been in spacious and well laid out. Alfredo's was the best food on the ship. The food is made to order so it's fresh and ... Read More
Second time on Regal. Beautiful and spacious ship. Very friendly and accommodating staff. Suite was the best we have been in spacious and well laid out. Alfredo's was the best food on the ship. The food is made to order so it's fresh and hot when it reaches your table. Don't go to the buffet much but did find out too late there was a seafood bar at lunchtime on the last sale day. Club Class dining was disappointing with their offerings and the service. International Cafe is another nice option for choices and lite fare. Sabitini's is great for breakfast and dinner (service fee may apply depending on your cabin). Try the dessert sampler if you go for dinner. This itinerary is quite busy with only 1 day at sea at the end. However minimal children were on board due to the season. Allow plenty of time to get to the cruise port in Brooklyn as traffic can be congested. Read Less
This cruise was very good, with a few hick ups. The itinerary was excellent. The ports were great. The ship was beautiful. The staff other then a few were exceptional. The food was very good for the first seven out of ten days. After that ... Read More
This cruise was very good, with a few hick ups. The itinerary was excellent. The ports were great. The ship was beautiful. The staff other then a few were exceptional. The food was very good for the first seven out of ten days. After that it fizzled, some of the meat in the horizon court buffet was looking and tasting like it was reheated several times. But there salad and fruit was always very fresh. Same goes for the Symphony dinning room. The one problem that was not acceptable was, one of us went to the burger place on deck for a hotdog and watch as the cook picked up raw chicken with tongs and the proceeded to use the same tongs to pick up his hotdog and put it on the bun. Needless to say he did not eat this. As previously stated the staff was excellent, in the symphony dinning room Milo and the other waiters worked hard and very friendly. Unfortunately the management was a little overbearing, part of the charm of cruising is speaking to the staff and finding were they are all from. As there is less staff now then on our last cruise this was hard to do. Jeffary our room steward was amazing. The bar staff was exceptional. Especially Anton and Mary-Joy. All in al I would recommend this cruise. We met and made some wonderful friends and had a wonderful time. Read Less
This was my first time on NCL's bigger ships. Because it was a New England and Canada cruise, the majority of the people were inside. It seemed very crowded to me. But I guess if the weather was nice, all those people would have been ... Read More
This was my first time on NCL's bigger ships. Because it was a New England and Canada cruise, the majority of the people were inside. It seemed very crowded to me. But I guess if the weather was nice, all those people would have been outside!! It was a nice ship. The only thing I did not care for was that the casino on deck 7 (I think) was open to decks 6 & 8 because of the beautiful light fixture and winding stairs. When standing on deck 6 by the Headliners Comedy Club I could smell the smoke from above. I personally would not have wanted to sit in the outside area of the specialty restaurant, Le Bistro bc of the smoke smell.
Even though there were lots of people we never had to wait long to get a drink or to get something to eat. Getting on the ship took a little longer that I've experienced before. The last day we walked off with our suitcases. That went very fast.
The rope course was awesome even though not all of it was open at the time. (the staff told me they were waiting on some replacement parts) I did try all the slides even though it was not warm weather. They were fun. The middle pool next to the kiddie area was heated. Not sure if the kiddie area was heated. That was nice on this cooler cruise.
I was happy with the food. The Garden Cafe got old after a few days but I liked the option of going to O'Sheehans and Taste and Savor for breakfast and lunch. The waterfront was lovely. Again had it been warmer weather more people would have been outside. We enjoyed the quietness of the waterfront since most people were inside. We enjoyed the entertainment. The Howl at the Moon dueling pianos was fabulous. Thought the Brat pack was high energy but ok. Loved the tap dancing and singing of After Midnight.
We thought the majority of the service was wonderful. The staff work hard and we were thankful for all they did.
We did one shore excursion in Portland. It was nice. We took a bus to Kinnebunkport. The tour guide was very informative. We had about an hour to shop in Kinnebunkport and then drove by the Bush complex. It was a quaint town. Read Less
We first cruised on the QM2 in 2004, its inaugural year. Beautiful ship at that time, it still is, despite all the rust we see now, combined with a lot of wear and tear. We last sailed the QM2 just prior to the remastering and we like ... Read More
We first cruised on the QM2 in 2004, its inaugural year. Beautiful ship at that time, it still is, despite all the rust we see now, combined with a lot of wear and tear. We last sailed the QM2 just prior to the remastering and we like the changes to the Carinthia Lounge and Kings Court buffet. We do think that, overall, the standards, especially food quality, have slipped over the years.
To put our comments into perspective, we are Platinum World Club members on our 9th Cunard cruise, but this was our 42nd cruise, including Princess (Platinum), Holland America (3-star Mariner), Disney (Gold Castaway) and 4 cruises with Celebrity (Classic level, I think). We remain flexible and reasonable, expecting that things do sometimes go wrong but that every effort is made by those involved to do what is necessary to mitigate the problems, which was not the case here.
We were on the September 23-30 seven day voyage to New England and Canada from New York City to Quebec City. We were advised the day before embarkation that the ship would be late arriving in Brooklyn on its transatlantic voyage and to arrive two hours later than scheduled. Having already arranged for Cunard transfers from Newark, there was no flexibility to delay our arrival and we were at the ship shortly after 12 noon.
Upon entry into the terminal, we were assigned boarding priority #5 due to Platinum status. We eventually waited until about 6 pm before being allowed to board. Throughout the entire wait, there was minimal information provided which was the most frustrating part. Any announcements were just garbled over the speakers. We repeatedly asked the terminal staff for more information and was first told that we would be allowed to board at 2 pm, then 3 pm, then 4 pm. Although water, tea and coffee were provided, there were only hot dogs and some pre-packaged pastries which went quickly due to the large group. We subsequently learned from fellow passengers that the ship had to change its normal route west from Southampton to avoid Tropical Storm Helene(or was it Joyce?) and then, due to a medical emergency, had to proceed towards Halifax far enough for the evacuation helicopter (with its limited flight range) to meet the ship. A number of other unfortunate events, including a turbine or other propulsion system failure, various issues with the US Customs and Border agents, and a scheduled quarterly Coast Guard inspection, all contributed to the extensive delays. We understand these things happen but the lack of information from the ship’s officers, combined with the failure to provide sufficient suitable refreshments (sandwiches and cakes from the ship?) while everyone waited patiently in the terminal, was a rather unpleasant situation. Later in the week, after many apologies, a bottle of wine was offered by Cunard as compensation.
Now back to the cruise. Overall, the ports were not terribly exciting. Rockland, Maine is an industrial and fishing town. This was a maiden call but I would have preferred to go back to Bar Harbour. In Corner Brook, not much there so we hired a car and drove to Gros Morne National Park but the weather and 90 knot winds delayed the arrival so the time in port was considerable shortened. Sept-Iles was definitely not exciting as one of the tours being offered was a visit of an aluminum manufacturing plant. Quebec City is always exciting like the first time we went years ago.
We dined in Britannia MDR. We cruise to eat food such as rack of lamb and filet mignon which we don’t normally eat at home or in our hometown. None of these were offered on this cruise to those of us in Britannia MDR. The US Choice steaks were rather tough, and most meats like veal were not the best quality. We were seated on deck 3 nearest to the main entrance, at a distance furthest from the kitchen. As a result, the food was often delivered just barely lukewarm and multiple requests for hot food and hot plates were just not met to our expectations without us becoming a nuisance, so we just accepted it.
All of the above to say that a cruise is always a nice way to spend a week or more, but under these circumstances, this is one cruise we could have done without. The crew, as always, tried very hard and are to be commended for their efforts. I do think that Cunard has always marketed themselves as that ultimately luxury cruising experience, thus passengers arrive with high expectations which are often not met, unless you are in the Grills. More needs to be done to improve the Cunard experience so I will end with saying that the four star rating I have given is very generous. Read Less
Always wanted to see this area in the fall. Should have waited until October, no colors. Embarkation and disembarkation were great. The ship was clean, beautifully decorated and well appointed. Our cabin, a balcony on Deck 12, was laid ... Read More
Always wanted to see this area in the fall. Should have waited until October, no colors. Embarkation and disembarkation were great. The ship was clean, beautifully decorated and well appointed. Our cabin, a balcony on Deck 12, was laid out very well, the beds comfy, the bathroom a wonderful surprise (roomy and a great shower). The entertainment was top notch and by far the best we have ever seen at see. Service was perfect, the entire staff was welcoming and willing to go the extra mile to make our vacation the best it could be. Ports were what we expected, missed Bar Harbor due to weather, but the rest were great. Rain followed us the entire trip and made some of the excursions uncomfortable. We realize this wasn't NCL's fault and they did the best they could. The food was our only complaint. Food temperature was usually luke warm to cold. Sheehan's had the only consistantly hot food we received. We did not eat at any of the specialty dining options, and in talking to others felt the complimentary dining may have suffered because of the vast array of options.
There were two of us and we might go again, but would go later in the season and might check out other lines options. Read Less
Enjoyed this cruise especially the cooler weather. First time on a ship this large, wasn’t as difficult to navigate and deal with the crowds as I thought. Enjoy all our excursions to Portland, Bar Harbour, my favorite, St. John and ... Read More
Enjoyed this cruise especially the cooler weather. First time on a ship this large, wasn’t as difficult to navigate and deal with the crowds as I thought. Enjoy all our excursions to Portland, Bar Harbour, my favorite, St. John and Halifax. I would not recommend the Hop on Hop off in Halifax. We had to walk most of the route as the busses were so crowded we could not get a seat. We finally were so tired we waited and when the fifth bus pulled up we were able to get on. The tendering in Bar Harbor went smoothly really didn’t have to wit long. Got in our rooms about 1:30-2:00. Our luggage was there before leaving port at 4:00. The ship was very clean, only got to see one show, After Midnight, but it was fantastic high energy musical. Dinner in the dining room was very enjoyable. The buffet was your typical buffet. Nothing super special.
Wish they had somewhere to pick up some food at night, only choices were room service or sitting down in O’Sheehans, the sports bar. Had a balcony cabin, loved the shower with a door and no curtain to deal with. Plenty of space to put items in the bathroom and enough closet space for my husband and I. Loved having a coffee pot in the room for morning caffeine fix.
Overall we had a great time. Read Less
We chose it for the itinerary. We also chose it for the Ship. We cruised a couple of years ago on this ship, and loved it! We live in Arizona so going to New England is a breath of fresh air! We love going to all the ports. Unfortunately ... Read More
We chose it for the itinerary. We also chose it for the Ship. We cruised a couple of years ago on this ship, and loved it! We live in Arizona so going to New England is a breath of fresh air! We love going to all the ports. Unfortunately we missed the St. John port, and was truly disappointed. Found out when we got home, the Anthem of the Seas on Royal had the same intineary, and they DID get to go to St. John. Then we were really disappointed.
Tried the Crown Grill for dinner this time 'round. Wow! That is a must. The best food, and service. Make that a must do on your next cruise.
The spa and the Enclave was a big plus. Enjoyed the spa experience tremendously!
The weather made sitting under the stars a bit of a challenge due to the wind, and rain.
The entertainment was great as always. Make sure to get to the theater 30-45 mins before show time or there will not be a seat! Read Less
This ship is medium size which we like. Our mini suite was great.Having a larger bathroom & balcony was very nice. Our room steward kept it neat & clean. Food on the ship, some good & some bad. Specialty dining in Cagney's, ... Read More
This ship is medium size which we like. Our mini suite was great.Having a larger bathroom & balcony was very nice. Our room steward kept it neat & clean. Food on the ship, some good & some bad. Specialty dining in Cagney's, Moderno, Teppanyaki, & LaCucina were all very good. The main dining was average at best and the buffet which we only ate breakfast had a good variety but wasn't hot. Bars and entertainment were good. We went to all shows in the main showroom Stardust. Comedian Harry O'Donoghue was great. Their show Elements which included magic and music and dance was also very good. We also.enjoyed the Bliss Lounge for dancing.
Quebec Tour to Montmorency Falls was good.
Bar Harbor Acadia National park & lobster bake was great.
We have been on five other cruises but this was first on Norwegian and we would cruise with them again. Read Less
We chose this cruise because it fit our available days for travel, and we hoped to see the beautiful fall colors in Canada and New England at the end of September. However, leaves were just starting to turn, and we were told in New ... Read More
We chose this cruise because it fit our available days for travel, and we hoped to see the beautiful fall colors in Canada and New England at the end of September. However, leaves were just starting to turn, and we were told in New Brunswick that usually colors are best around Canada's Thanksgiving -in mid October. The ship was attractive and well-maintained, and staff were mostly very friendly and helpful. We were disappointed that the common areas were very noisy day and night and lacked comfortable chairs for reading, watching the scenery, etc. There was in general a sort of "Vegas" atmosphere. We expected the bars and nightclub type venues on the ship to be more separated from the common areas rather than right in the middle of them. We did discover the library and lounge, but they were small and all chairs typically claimed. Also many of the activities on the ship were for an extra cost. For example on another cruise line, we were offered behind-the-scenes ship tour, food prep demonstrations, programs on the next port, etc. at no extra charge. They weren't sure they were going to offer a ship's tour on the Dawn but said it would be $79 each if they did. Shore excursions were very satisfactory however, and we loved all the ports. Read Less
Embarkation was smooth and easy in Bayonne. Once our lyft driver dropped us off, we walked right up to an Ipad wielding staff person who retook our pictures (even though the ones we submitted were according to instructions) and then we ... Read More
Embarkation was smooth and easy in Bayonne. Once our lyft driver dropped us off, we walked right up to an Ipad wielding staff person who retook our pictures (even though the ones we submitted were according to instructions) and then we waited behind 4-5 others in a short security line and within 10 min of walking in the door, we were on our way onto the ship at 11am! One note I noticed -- there was a sign that said you could not only bring 2 bottles of wine on per cabin, but also a 6 pack of water, soda or other non-alcoholic beverage. Wish I would have known that, would have brought on some Coke Zero or Fiji water.
The ship was super clean and well decorated. We had read ahead of time to head to 270 for lunch rather than the super crowded buffet, so we did. Had a great brie and apple and turkey sandwich with pasta salad. We had already reserved all three major shows online as well as a massage and Northstar and Ifly ahead of time. Do yourself a favor and don't wait till you get on the ship to do this. People whined a lot about the reservations being sold out - but it only takes about 10 min online 3 months before you sail.
Our luggage didn't show up right away, so we went looking near the elevators for it and found it. We unpacked (plenty of space! See cabin review) and went topside for sail away. There was no proper sail away party but we enjoyed a few drinks and found our family and friends.
The biggest misstep we experienced was on the first night at dinner on deck four. We had made reservations for our party of 8 each night at 6pm for my time dining. We got in line about 5:40 and had to wait over 30 min to get to the front. The hosts looked distressed. They told us all the tables had been sat and we wouldn't be able to have dinner for another hour. I guess that defeats the concept of a reservation (We felt like we were in a Seinfeld episode!) We were told if we come at 5:15 we can have any table we want but if we come at 6 we will always have to wait. What?!? That seems to defeat the idea of 'my time' In hindsight we wish we would have signed up for a 5:30 seating in the traditional dining rooms. Everyone downstairs looked happy and organized and no chaos. By midweek we just started going down there and asking for a table that someone didn't show up for. The dining rooms on three were nicer too.
Despite that misstep with dining room reservations, the food in the main dining rooms was good. The staff was exceptional. We especially enjoyed the Jamaican jerk chicken they had one night - -so nice to have something with some spice! The plantains were amazing. The food is the same no matter which floor you eat on (3 or 4) but the rooms are nicer on 3 and easier to get seated. I would highly encourage folks to choose traditional dining room seating on this ship rather than my time. Traditional is on 3, my time on 4. If you see info online about how you rotate dining rooms or how the grand is for formal only - that is outdated and no longer the case. We didn't see any info about formal nights on our ship, and thought we wouldn't have any, but in fact there were two - which luckily we were prepared for. Most people seemed to skip them and head to windjammer on those nights, but we enjoyed dressing up and taking pictures.
We really enjoyed the solarium, and the hot tubs on that level. You can visit to just relax in regular clothes, or wear swim suit and get in the hot tub - since there's no real pool in the solarium it works either way - it's not too wet there. Even though crowded on sea days, you can usually still find a place if you are patient. People come and go all day and saving seats isn't allowed - and we didn't see much of that.
The big entertainment was really impressive. The cruise director Dennis Charles was excellent. He showed up to all the big events and had a great on stage presence. He brought in top line comedians and performers - we really enjoyed Andy Woodhall and Landry as late night adult comedians. They also had a brazillian drum/dance act called IMPACT which was my favorite. All three of these acts performed to only maybe 1/10 of the boat passengers, and surely cost RCCL money to bring on board, but they really found excellent performers, which I appreciated. The three shows were very good and the performers very talented. My only entertainment complaint is around the smaller crew-led activities you usually see on sea days. Those were few and far between and mostly just trivia. We wish they'd be more creative with crew-led activities. Maybe look into having some of the crew share their home-country cultures with the passengers through cooking or art or music. We also had reserved the puzzle room on the app, but the app didn't tell us where the room was located, so we had issues finding it. We ended up being 5 min late and had issues getting in, but eventually did. That was well run and fun, despite the location issues.
As far as activities, we did the north star (fun!) and the iFLY and the bumper cars and really enjoyed all three. One suggestion for iFLY - they need to design the flight suits to fit women's bodies. I was under the weight limit by quite a bit, but the hips in the suit barely fit me because they are made for men. Despite that, it was a super exhilarating experience! Only one minute of flying, but that was enough to get a feel for it! My arms were sore the next day!
Service was stellar all over the ship. The staff try very hard and are very personable. Shout out to Goose who remembered us in the pub all week and always had a Newcastle ready for us! Wish they had better beer selection in other places other than the Pub (which changed names apparently right before our sailing!) Would love to see some other brown ales and red ales, rather than the mass market crap they mostly serve. Is it too much to ask them to carry Smithwicks in a bottle in all the bars? We made due with the one keg of Newcastle and an occasional Stella.
Bar Harbor - -It was very cold and windy as we debarked onto tenders. They had to discontinue the tenders twice, but we eventually got off and got to our pre-purchased trolly tour with Ollie's trolley. We had to line up about 90 min before we needed to be at Ollies and we were glad we did - they were giving priority to the ship bought excursions and we nearly missed our tour. The tour was great and totally worth the $40 we paid. Much cheaper than the ship. Had a great lobster roll at the side street cafe, trip adviser never lets me down!
Boston -- we've been to Boston a few times already, so we decided to rent a car at the Westin and drive to Salem to check out the town. We knew the witch museum would be delightfully cheesy, and we enjoyed that and had some great pizza at a local wood fired place in the town. Car rental was only $60 for the day and so we saved quite a bit over going on one of the ships tours (which we usually try to avoid).
Portland -- We booked well ahead for this stop and found a local operator - A Real Local Tour (or something like that). The guy was young and had lots of tour expeirence, but had just started his own company with his own van that seated 14. It was great! Really enjoyed this tour for $25! He took us all around Portland and out to three lighthouses with time to get out - so worth the money and the booking ahead!
Halifax - we took a ships tour for this stop, because everything local was sold out. There were two huge ships in port at the same time. Our hop on hop off was super crowded, but they did a good job and it was well run and informative. The peggys cove tour was a waste of time. We were on a giant bus and the passengers were super complainy - the tour guide seemed frazzled and we essentially rode for 90 min on a bus to get to a gift shop and light house, so we could turn around after 45 min and drive an hour back. Total waste of time and money. People in peggys cove were nice, but its just a diversion place to bring tourists to get them to spend money. Skip it!
St John - we didn't do an excursion here and we were glad we didn't. We walked around town and then got back on the ship to enjoy the solarium with no one around. Our friends did a trolly tour and thought it was a waste of time. The reversing rapids were a disappointment they said - which I had read similar things on cruise critic so we were happy to borrow some wifi from a local bank and check mail and then get back on the ship :)
Debarking -- a bit more chaotic than embarking -- we waited a while to self carry off the ship - big lines at customs because there were only four agents processing 5000 people. Maybe because it was a Saturday morning. Still, we were off by about 10 and headed to NYC to enjoy one last day of vacation in the city before heading back to Nashville. Read Less
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