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Cruise Ratings
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Sail Date: November 2018
Travelling alone for the first time I found the staff very helpful,friendly and accomodating. The choice of meals in the Main Dining Room was very limited and was very salty overall including the Terrace Grill.Overall I enjoyed it. The ... Read More
Travelling alone for the first time I found the staff very helpful,friendly and accomodating. The choice of meals in the Main Dining Room was very limited and was very salty overall including the Terrace Grill.Overall I enjoyed it. The Ship was on it's last voyage before dry dock where it was getting a complete overall,so a lot of the other things will not apply. I loved the itinerary of this cruise because it was one of the few that included Bermuda, but because of the time of year we encountered some bad weather and could not get into one Port but nonetheless I still enjoyed the Cruise. The entertainment at night was varied,but wasn't of the caliber of some of the other cruise lines. The Dining Room staff were accomodating in trying to seat me with another couple most of the time. I met a lot of many wonderful people on the cruise which is why I love travelling on a smaller ship. Read Less
2 Helpful Votes
Sail Date: November 2018
We were a little nervous booking this particular cruise due to the ship going into dry dock immediately after. We figured the weather would be iffy due to the time of year (11/2-11/18) and did have a few chilly, rainy days. We missed only ... Read More
We were a little nervous booking this particular cruise due to the ship going into dry dock immediately after. We figured the weather would be iffy due to the time of year (11/2-11/18) and did have a few chilly, rainy days. We missed only 1 port, Bar Harbor, due to tender issues. For the most part, the ship was in good repair and other than some slightly worn upholstery it was well kept and all areas very clean. Our stateroom, 8000, is considered a suite and was lovely and included a 3 cushion full sized sofa, 2 club chairs and a glass table in addition to a very comfy bed. There was plenty of storage and the bathroom must be larger than other levels as it was plenty big. Oh, and the live orchid in the room was a lovely touch. A slight disappointment was the main dining room with their menu of sameness. Oh, there’d be a special few items thrown in daily but it wasn’t exceptional. What WAS fabulous was The Polo Grill and the grilled lobster tails and grilled shrimp every evening in the buffet. We found the Italian restaurant, Toscana, to be just okay. Husband returned one entree, a veal dish. I tasted it and agreed it wasn’t good either in texture or taste. I will say staff immediately swooped in and expedited his new order. The buffet is handled very well. No cruiser touches the food. You indicate what you want and staff prepare your plate THEN, more often than not, another staff member steps in and carries your plate to your table. There’s no self serve of food or drink. Another true highlight is tea time which is a lovely event served with a background of a string quartet. The house band was good with one member being exceptional. Staff was fabulous. The cruise director, Shawn Carter, was one of the more engaging CD’s we’ve met. All service staff were quick with their greetings and generous in their thank you’s. The only flaw we encountered was a rather disengaged front desk staff but that blip was more than made up by the butler who couldn’t do enough for us. He was so well trained and seemed sincerely vested in our enjoyment. I wasn’t expecting much in the way of entertainment but was surprised—pleasantly. In addition to several enrichment talks (on the ports of call, on the history of where we were traveling, to an marine biologist giving talks on various sea life) the evening show included a comedian, a magician, several singers, a fabulous guitarist, a pianist. True, there’s no production numbers like you find on larger ships but the shows are more like lounge acts. Very intimate and entertaining. There was the usual bingo, trivia, karaoke, bracket making. WiFi was usually good—not speedy but adequate save one day the satellite wasn’t functioning well as some streamed newscasts on the TV were not working either. So would I sail Oceania again? Yes!!! I enjoyed the quietness of the ship, the lack of rowdy games, loud music or intrusive photographer. Fellow passengers were a mature, well traveled group which made for interesting conversation. Read Less
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1 Helpful Vote
Sail Date: October 2018
We chose this cruise to visit ports that we had not been to and to see the fall colors. Because we live in Florida, we had forgotten how cold and rainy it gets this time of year. Of course the cruise company does NOT have control of ... Read More
We chose this cruise to visit ports that we had not been to and to see the fall colors. Because we live in Florida, we had forgotten how cold and rainy it gets this time of year. Of course the cruise company does NOT have control of those elements. This is our first cruise since I joined cruise Critics. I did not know how to contact the other members for the meet and mingle events, therefore we did not participate. We have another Regent cruise beginningin January and hope to understand the process better. The service and food were both excellent. Compass Rose has such a diverse menu with excellent selections. The talent that I watched, the Regent Production team put on excellent shows. We played trivia most days and had fun meeting other guests and trying to come up with the correct answers. We really liked the size of the ship and the easy of getting around. Our butler and room steward were both 5 star. We believe the excursions that Regent includes are every bit as good or many times better that we pay extra for on other cruise lines. We had a great trip. Read Less
1 Helpful Vote
Sail Date: October 2018
The Regal Princess in a beautiful relatively new ship. I chose this 5 day cruise because my friend had never cruised before and I wanted to show her how wonderful cruising is as I've been on over 20 cruises on many different lines.. ... Read More
The Regal Princess in a beautiful relatively new ship. I chose this 5 day cruise because my friend had never cruised before and I wanted to show her how wonderful cruising is as I've been on over 20 cruises on many different lines.. Also leaving out of Brooklyn seemed easy since we could drive from New Jersey and park at the port. Getting back out of that port to the Verazzano Bridge on a weekday, not so easy. My friend is a chef and was critical of the dinner food in the dining room and she was right, it's not the best but for serving hundreds of people all at once it was okay,,Breakfast and lunch in the dining room were just fine. Alfredo's cafe has great pizza and nice light menu for no extra charge. We had fish and chips pub lunch one day at the Wheelhouse Bar with bread pudding dessert, all delicious. We opted for the specialty dining at Sabatini's and the Crown Grill and were not disappointed. You could never get a wonderful five course dinner for $ 25 and $ 29 at any restaurant I know.The food and service was top notch excellent! The shows were all very good but we did not care for the comedian even though he tried hard to be funny. He started out by telling the audience that he had Cerebral Palsy which was a bit of a downer and made it hard to see the comedy in his show. Halloween was great fun with crew dressing up in costumes. My friend had booked a massage at the Lotus Spa which she said was excellent. We had booked a Foodie Walking Tour in St. John and that was fun and informative and although a cloudy day, at least it didn't rain. Read Less
2 Helpful Votes
Sail Date: October 2018
My husband and I were looking for somewhere new to cruise to and this cruise fir the bill. We had never been on a Canada cruise and the price was really good. Embarkation was quick and easy and our room was ready when we boarded. We ... Read More
My husband and I were looking for somewhere new to cruise to and this cruise fir the bill. We had never been on a Canada cruise and the price was really good. Embarkation was quick and easy and our room was ready when we boarded. We only had small bags so it was great to be able to drop them and go. We went right to the buffet of course and it was very good. We got on pretty early so it was not too crowded yet. There was a lot to choose from but the layout was not very convenient. There is 2 parts to the buffet so it takes some time to go through and see what they have. All in all pretty good. The room was very nice with full size TV's. That was really nice. The reception was great during the whole cruise. There were lots of movies to choose from for free along with TV shows and music programs. You have to keep your room key in a slot by the door to keep the lights on but that is no big deal. We found the bed petty uncomfortable. Our room stewardess was great. She was very friendly and chatty. Very very helpful. Her name is Rowena and we will look for her on future cruise's. The ship is beautiful and modern. Very clean. We found there was not a lot that we liked to do so we spent a lot of time in our room relaxing. This seemed to be a very sedate cruise. We went to one show that was really good and one comedy show(that was all they had)that was just so so. We got off the ship at both ports and did a city tour at St. Johns. The ports were nice but this is the end of season so there was not too much going on. The weather was pretty cold so we could not spend much time on deck. I felt sorry for the crew members that had to work on deck. The casino was awful. It is pretty small and no one was winning. To play you have to use your room key and set up an account. The do not pay out tickets and will time out in about 5 minutes if you are not hitting buttons. I know this is for security but it is annoying if your playing a bonus game and the your session times out. Your winnings go into your bank and you have to either put more money in or take it our of your bank. So we enjoyed the cruise very much and were very relaxed. Halloween was great with the crew and lots of guests dressed up. We would go again but in warmer weather. Read Less
2 Helpful Votes
Sail Date: October 2018
Great itinerary, Unfortunately, bad weather kept us from stopping at 2 ports. It appears as if there is NO heating on board. Cabins and public areas were below 70 (and sometimes even in the 50'S). Complaints to the staff elicited ... Read More
Great itinerary, Unfortunately, bad weather kept us from stopping at 2 ports. It appears as if there is NO heating on board. Cabins and public areas were below 70 (and sometimes even in the 50'S). Complaints to the staff elicited sympathy but no relief. Stop In NY was shorter than others. A pity, since there was more to do and the ship was docked in Brooklyn! The piazza was nice and there was continuous entertainment there in the evenings. Enjoyed the buffet more than the main dining room. Better selection, but as with most buffets, everything was not hot enough. However, the same problem existed in the main dining area. Unfortunate, considering the weather and the temperature in the ship, HOT soup would have been quite enjoyable! Except for our Cabin Steward, the level of service was up to Princess's usual high level. Our cabin was smaller than other Princess ships we have cruised on. We were told that there were several classes of balcony cabins nad ours was among the smaller (although it was located midship). Read Less
Sail Date: October 2018
Close travel, interesting ports, fall colors, enjoy seeing the USA, liked the historic ports, wanted a Canadian overview, we like the inclusive nature of the ship. It was nearly oversold and you could tell with lines at buffet, long waits ... Read More
Close travel, interesting ports, fall colors, enjoy seeing the USA, liked the historic ports, wanted a Canadian overview, we like the inclusive nature of the ship. It was nearly oversold and you could tell with lines at buffet, long waits for dinner service, and crowds on deck that are not usual. Staff was just a bit less friendly or personal. Embarkation was easy, the lack of service at cafe was disappointing, with no utensils, no beverages and a crabby gelato server, nothing like the last one. In rom refills to frig were non happenings and excuses when calling in were bountiful and simply untrue or impossible. Save the two hundred dollars as this service was a joke, multiple calls to managers and no adjustments to account. Poor equipment in fitness room, computers on bikes not functioning and no solutions appeared possible, this was truly a sticking point as we work out daily Read Less
2 Helpful Votes
Sail Date: October 2018
We have cruised on Regent, Crystal, Viking, Celebrity, Princess and Cunard and although our experience with Seabourn was very good, there was something about Seabourn that did not live up to all the hype. The plus points are excellent ... Read More
We have cruised on Regent, Crystal, Viking, Celebrity, Princess and Cunard and although our experience with Seabourn was very good, there was something about Seabourn that did not live up to all the hype. The plus points are excellent cabin sizes, good food, good service and staff (most of the time), excellent safety and security procedures and the all inclusive nature of the cruise. Seabourn Quest is a very stable and capable vessel and is well designed with lots of outdoor and indoor space, which meant that although the ship was full, it never felt crowded. The atmosphere was relaxed and fellow passengers were a pleasure to travel with. The Antarctic experience was amazing and well organised with an excellent expedition team, who were knowledgeable and experienced. The negatives were the inclusive wines for the first half of our 60 day cruise were awful. The premium wines were expensive and we felt disinclined to spend even more money on wine, when we had paid a small fortune for the cruise in the first place. The Seabourn shore excursions were overpriced and underwhelming. We cancelled most of them once we realized that we could do the excursions ourselves at a greatly reduced priced. The overland adventures to Macchu Pichu and Torres del Piene were excellent but very expensive. A handful of the staff were rude and unhelpful. The service was not always 5 star because there seemed to be insufficient staff in certain bar areas. Charging $189 for a 2 hour zodiac or kayak trip in Antarctica was outrageous considering the price of the cruise. They should be included in the cruise price. The Thomas Keller Grill restaurant was rather ordinary and the entertainment options on board rather limited. Crystal and Regent offer better value for money and better food and wine. We disembarked in Buenos Aires after 60 days onboard and were abandoned to total chaos, where we waited 2 hours in sweltering temperatures trying to find a taxi. We had 5 suitcases, limited luggage trolleys and were trying to queue with 10,000 other cruise passengers who had arrived at the terminal at the same time. Seabourn should have warned us about this situation as they knew that 4 other cruise ships were due to dock at the same time. A word of warning - book a car in advance through Seabourn (at an outrageous price of $100 for a 20 min journey into the town centre, which would cost $15 by taxi. Or book a car privately as BA cruise terminal can be a complete nightmare!!!! I would sail with Seabourn again but only if the itinerary was a good one. They are a good cruise line but not that good and you are paying top dollar! Read Less
2 Helpful Votes
Sail Date: October 2018
We had taken many cruises on the Disney Cruise Line but we hadn't tried any other lines or taken a northern cruise and this one did not disappoint. We did Halifax, St. John, Boston, New Port, and New York City. The Gem is an older ... Read More
We had taken many cruises on the Disney Cruise Line but we hadn't tried any other lines or taken a northern cruise and this one did not disappoint. We did Halifax, St. John, Boston, New Port, and New York City. The Gem is an older ship, but very well maintained and not as big as some of the newer additions. The excursions were good, well organized and worth the money. I especially enjoyed the tours of Acadia National Park and, the one of the Vanderbilt mansions in Long Island. Our guide was super and the houses were exquisite. Our stateroom was good, with adequate space and very hard working staff. I enjoyed the live music, especially the guitarist, Angel. The passengers seemed to be a lot more friendly than on a Disney Cruise and we certainly didn't miss the plethora of children to be endured on the DCL! . On the other hand, the embarkation and debarkation processes were not handled as well as Disney, and the immigration Process was very poorly executed. The one show we attended was not up to Disney's standard, the food was only fair, except in the specialty restaurants for Italian food and the restaurant, Cagney's for steaks, etc.; and we missed the split bathrooms offered on the DCL. But all in all it was a lovely, if cold, cruise and we were very glad that we took it. Read Less
2 Helpful Votes
Sail Date: October 2018
I traveled with my husband and my mom. We stayed in a 2 bedroom Haven villa. The room was beautiful. The Haven pool area was beautiful. Made, was the Valet in the pool area. He was wonderful. Great service and great personality. Our ... Read More
I traveled with my husband and my mom. We stayed in a 2 bedroom Haven villa. The room was beautiful. The Haven pool area was beautiful. Made, was the Valet in the pool area. He was wonderful. Great service and great personality. Our butler's name was Teo and cabin stewart was John. Loved them all. We chose this cruise for the scenery, which did not disappoint. The New England coastline was beautiful. Being in the Haven, embarkation was great. No lines, private sitting area. Once onboard, we were escorted to Cagney's for lunch. The food on the Gem, was very good, however, we had better food on the Pearl in Alaska in August of 2017. The soups all tasted the same - bisque and chowders should be thick. Both were runny and tasteless. The corn chowder tasted like pulverized canned cream corn. Watery, flavorless. At every meal, with the exception of two, our coffee was cold. At Moderno for breakfast, they bring a french press coffee pot to the table, even that was cold. The shows were good and the three of us enjoyed them. However, if it wasn't for being in the Stardust Theatre, we would have NEVER seen our cruise director Lorena. I have been on 20+ cruises and she is by far the worst cruise director I have ever had. She would announce the show and beat it. You never saw here anywhere on the ship, ever. When she made announcements over the PA system, you could not understand her. I never saw (except on the TV in the room) the assistant cruise director. Tours - Poor offering. This is the first cruise I booked my own tours, with the exception of Boston - and I wish I would have booked that on my own as well. We chose the Salem Witch Museum, which is NOT a museum. It is a bad enactment of the witch trials. Hooky, stupid, boring. Our tour guide Cathy (thank you NCL, NOT) spent the entire time on the bus yelling at the driver. How he kept his cool is beyond me. Every other word out of her mouth was Etc., Etc., Etc. Waste of money. Stop doing this tour. I can't believe it would even appeal to a young adult or child. Gift Shop - Hello, does anyone who is purchasing items for the gift shop realize that you are cruising to New England and Canada, and not a Caribbean Island? All summer clothes, beachware, flip flops. The temperature was COLD. How about a sweatshirt or t-shirt from one of the actual stops on the ship? All in all, I love Norwegian Cruise Line. I love their dining options. I did feel that the food on the Gem was not as good as other NCL ships I have been on, but I went on this cruise to see the scenery, which was beautiful. We will definitely cruise again, on NCL, however I will try to find out prior to booking who the cruise director will be. They make or break your trip. Read Less

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