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2 Helpful Votes
Sail Date: July 2018
We chose this cruise because of its itinerary. I do not like to island hop so we though New England and Canada would be a good experience and for the most part it was. The ship is clean and nice our cabin was a good size and always kept ... Read More
We chose this cruise because of its itinerary. I do not like to island hop so we though New England and Canada would be a good experience and for the most part it was. The ship is clean and nice our cabin was a good size and always kept neat and tidy by out cabin attendant. Entertainment on board was excellent especially the Royal Caribbean Orchestra. Service was good. Dining is where it started to go wrong. We had 7:15 reservations for My Time Dining and always had to wait in line for 15-30 minutes, while those without reservations seemed to get seated quicker. More than once we went on line for those without reservations because of this. It was very chaotic and unorganized being seated in the main dining room. Also, the quality and portion sizes weren't up to par. The lobster was terrible on the last formal night. Very small and dry. Also, its supposed to be a formal night, why were people in the dining room dressed like they were going to the beach. Its just not right. The last night we ate in the Windjammer and were sorry that we hadn't eaten in there every night. There was so much to choose from and it was far less chaotic. The ports of call were good except for St. John's New Brunswick. That was terrible, there was nothing to do while we waited for our shore excursion to the Bay of Fundy and reversing rapids, which was quite a disappointment with a factory staring at us from the other side of the river, spewing smoke. But, as our tour guide kept pointing out, it didn't smell. I have no idea why they even stop there. Boston would have been a much better port of call. Read Less
2 Helpful Votes
Sail Date: July 2018
I went on this cruise with friends which i usually do so i always go with the flow. The ports such as Bar Harbor were exceptional as was portland maine. The 2 ports in Halifax and New Brunswick in Canada were sub par. New Brunswick was a ... Read More
I went on this cruise with friends which i usually do so i always go with the flow. The ports such as Bar Harbor were exceptional as was portland maine. The 2 ports in Halifax and New Brunswick in Canada were sub par. New Brunswick was a run down town and had absolutely nothing within walking distance. the town was simply boring. Halifax had a decent museum. The dining experience outside of 1-2 nights our service was so so in the main dining room & the my time dining setup was a disaster from the very 1st day. Noone told us until we got to the dining room that you had to make a reservation for my time dining. It got fixed by the 3rd night but by then the damage was already done. the late night food selection was terrible. it was pizza or some cheap excuse for a sandwich. other ships had more food to choose from. the selection was just average. Our cabin attendant was just horrible and kept forgetting to give us towels at least 4 times. We had to ask for them over and over as well as having a poor excuse for a refrigerator. David Curtis who played piano and was hilarious all week with his random singing of the best songs. He kept us busy and often stayed well past his allotted time. Simply put he was the best cruise entertainment i ever saw in the 5 cruises I have been on. He made the cruise for me. Otherwise this ship is dated and not all that exciting. Read Less
1 Helpful Vote
Sail Date: July 2018
This was our 5th ACL Cruise so obviously, they are doing something right. That said....for the price and advertising as a luxury cruise, they should do so much better. The Constitution is a new and attractively decorated ship. Rooms are ... Read More
This was our 5th ACL Cruise so obviously, they are doing something right. That said....for the price and advertising as a luxury cruise, they should do so much better. The Constitution is a new and attractively decorated ship. Rooms are if adequate size for a mid range category. Bathrooms small and could have been better. Furnishings are cheaply made..I.e. drawers do not glide properly. No make up mirror, no clothesline in the shower, no light shawl for afternoon naps or robes....all amenities that should be part of a luxury cruise. This is not the first time I have made these observations, but ACL does not seem to care. FOOD...a big part of every cruise was uneven...sometimes good, sometimes not. Bkfsts always good. Lunch menu never had luncheon salads, sandwiches or lighter fare. One dessert, usually, plus ice cream. Dinners only fair...both choices and preparation. In Maine, one expects lobster....but don’t put two tiny pieces of lobster on top of a HOT .DOG (terrible) and call it lobster relish!! Crew very charming, helpful and amazing, since most had been aboard about five minutes! Staff...also helpful...but, often, not prepared to answer questions. ACL has a habit of rotating staff frequently. Entertainment mediocre. We have had excellent lecturers (Todd, Bill and Laura) and boring ones. Check attendance at the lectures. ACL must know in advance if docking is an option or tendering necessary. This does affect some passengers and should be part of advance information. Met wonderful new friends. That, the weather and beautiful Maine coast all deemed the cruise a success. Will we go on a 6th? Probably not. Read Less
4 Helpful Votes
Sail Date: July 2018
I choose sailing on the QM2 (this was my 3rd voyage) because it is a civil and upscale voyage and if you want a peaceful journey with nice people, this is it. You are almost guaranteed no children on board because this is not a ship with ... Read More
I choose sailing on the QM2 (this was my 3rd voyage) because it is a civil and upscale voyage and if you want a peaceful journey with nice people, this is it. You are almost guaranteed no children on board because this is not a ship with children's attractions. I was on the July 1, 2018, cruise to Canada and Boston for the 4th of July Fireworks. We left out of Brooklyn, NY. The regular balcony staterooms are a good size and efficiently appointed. There were several noticeable stains in my carpet and also stains in my bathroom sink. Otherwise, the cabin was clean. In the Brittania, Golden Lion and King's Court, the food is mediocre at best and in a few instances the beef was inedible. Portions are average to small. The cocktails are priced fairly but it is about time that Cunard enters the 21st Century and offer an alcoholic beverage package. There is a soft drink package, a coffee package (waste of money as it does not include flavored coffees) and a water package - yes, can you believe it - a drinking water package! The therapy pool (which I love) in the Canyon Spa was closed for one full day for maintenance so people who paid for it lost a day of enjoyment. The excursion I chose in St. John Canada (Skywalk) was a waste of time and money. Crew is polite and friendly but no one goes overboard (no pun intended) with warmth and joviality. I cannot rate the shows as I do not go to them as a rule. Lecture on The Bermuda Triangle was not thrilling. The planetarium is okay. I might be wrong but I don't think there is a general souvenir / sundries store on the ship any longer - at least I could not find it - no where to buy Cunard "logo" type items - shops are upscale and I don't need that as I am a New Yorker and can shop Michael Kors any day of the week. The draw for this cruise is seeing the fireworks in Boston Harbor and from the ship, the viewing is limited. Read Less
6 Helpful Votes
Sail Date: June 2018
Embarkation Embarkation in Boston smooth and fairly quick. Boat was full so no upgrades were available. No welcoming drinks. I think you can get lunch in the Lido buffet. Some bars open at 1pm. Lifeboat muster at 3 pm was hot and muggy ... Read More
Embarkation Embarkation in Boston smooth and fairly quick. Boat was full so no upgrades were available. No welcoming drinks. I think you can get lunch in the Lido buffet. Some bars open at 1pm. Lifeboat muster at 3 pm was hot and muggy and lasted more than 1/2 hour. Ugh. If you start in Boston, be sure to go up on deck when the boat leaves the dock as it is right off the end of the runway and planes go about 200' overhead as They land at Logan. They did not push drinks on us then or any other time. Cruisers Passengers were younger than I thought they would be. Maybe because it was 4th Of July week. Many were 40-60s and more than a few kids. Only 1/3 to 1/2 were geezers like us. Boat did not seem crowded or have long lines ever even when tendering at Bar Harbor. Maasdam The boat is 25 years old, but is well maintained, but if you look, you can find nicks, dents, rust, etc. and the decorating seems a bit dated. If you expect state of the art and perfect condition and anything less is going to irritate you, you should not book this boat. In contrast to what other reviewers have said, the info I got from the crew was that Maasdam will be refurbished after August. It has been sold by HAL, but they will lease it back next year as they already have cruises booked on it. This was our first cruise on HAL after several on Celebrity. We cruised on an old Celebrity boat several years ago and I would rate HAL a bit lower in most categories. The Explorers Lounge is a great place to hang out if you are not into bars or pools. It has a large library, games, Internet, etc. and a coffee bar. Food The Lido buffet is a mosh pit at peak times like other boats of this vintage. The food is ok. Very little self serve. You have to wait in lines for everything. Also, there are no trays, so you are juggling plates or making multiple trips to the mosh pit. The food in the main dining room was good, but not great or noteworthy. Just not real tasty. Portions varied, but could be very tiny. For example, the flatiron steak was about 4 slices the size of your thumb and about 1/4" thick. Wine is not included and will add about $10 per glass to your bill. The Pinnacle grill was definitely worth the $25 up charge. Quiet and much tastier food. I think it is the only place you can get your baked Alaska fix. It can get booked so make your reservations early. If you have open seating, call and make reservations or you may have to wait to get a table even though the dining room was never full. You can reserve multiple nights at once. If you can stand to eat at 5:15-5:30, you can get a great table with a window and watch as the boat sails from the dock. Lobster is ONLY available in Pinnacle grill except for ONE night (2nd gala night) as a surf and turf entree in the Rotterdam DR. On "Gala" nights, most men had a sport coat and maybe a tie. Virtually no suits or tuxes. No baked Alaska parade, but there is a chocolate "surprise " the second gala night. The surprise was that it was just some waiters wandering around with trays of bite sized stuff. No buffet. What is the point of cruising if not to participate in these archaic exercises and wallow in wretched excesses of years past? Staff The staff was friendly, but somewhat reserved. On Celebrity and Viking, EVERY staff member would greet you EVERY time you walked past. Not on this boat. Especially in the dining room. To be fair, the Cabin attendants and wine stewards were very friendly and thorough, but not intrusive. Entertainment The Adagio duo (piano and violin) in the Explorer lounge were very good and played classical hits which was relaxing. They played a wide range of music from opera to tango. The Ocean trio in the Ocean bar played jazz and swing and was good. The main show singers and dancers were capable and energetic, but at times suffered from uninspired choreography. The 5 piece backup band was fine, but The canned music was out of date. Had low expectations for Bendt Washburn the comic, but he "wasn't half bad". His words, not mine. He was pretty good. The BBC Planet Earth II concert was just that, Highlights from PE II on a big screen with the musicians playing a special soundtrack. This is what passes for main stage entertainment these days? The magician, Alexander the Great, was just ok. Read Less
Sail Date: June 2018
Turn around time for the cruise is only 2 hours and not enough time to get the ship clean in between cruises. WiFi, only available if you stand next to the public router. Staff in the dining room, young and not well-trained. Choose ... Read More
Turn around time for the cruise is only 2 hours and not enough time to get the ship clean in between cruises. WiFi, only available if you stand next to the public router. Staff in the dining room, young and not well-trained. Choose different tables until you find a staff that has experience. Cruise Director and Social Director is very good. We found very nice younger passengers we connected with, and had a very nice time. We gathered in the evenings up on deck. It is quite cold in the evenings and the cruise line does not offer blankets. Food was plentiful and very good. The lounge has coffee and snacks. The snacks are power bars and fruit, coffee is not replenish during the day, espresso machine was broken. The excursion were mixed. Some very good, others not so much. I would travel with this company again, but only on the new ships. This is a very expensive cruise for what you get. Read Less
2 Helpful Votes
Sail Date: June 2018
Background: This cruise consisted of 24 members of our family coming from Florida, New Jersey, Staten Island, & Long Island, NY. We aged from 3 to 85, so we were all really looking forward to this cruise. Embarkation: What a ... Read More
Background: This cruise consisted of 24 members of our family coming from Florida, New Jersey, Staten Island, & Long Island, NY. We aged from 3 to 85, so we were all really looking forward to this cruise. Embarkation: What a disaster. Coming into the dock at Cape Liberty must have taken 45 minutes - an hour. All cars waiting in two lines, just to merge into one lane to drop off. You had to get all luggage out of the car, then park in the parking garage. It was so chaotic and stressful, and wish there was a better way. Other than that, the security/ check-in process was a breeze and we were on the ship in literally 15 minutes. Food: I am a vegetarian, but found a lot to eat. I do recommend if you are a vegetarian, ask for a veggie burger by the burger station in the windjammer, and they pulled one out from the back! I was very surprised they had them, and it was very good. Cheese fries were always my favorite, but a lot of the food was mediocre, just like I had read on here prior. At breakfast, we all LOVED the "potato pancakes" I'll call them. It was our favorite thing. The waffles/ pancakes were usually hard as rock. But the fresh fruit was so good. Pizza on the promenade was a disappointment, compared to Carnival's hand tossed pizzas after hours. This was definitely just frozen pizza, but we never had to wait long to get it, and you could have as much as you wanted. Main Dining Room: We all met up for dinner every single night, 5:30 on the bottom deck of the restaurant. My grandpa had it arranged so we always had 2 tables of 10 and 1 table of 4 in line with each other. We never had to wait, and could just walk right in. I know that serving 24 people at once can't be easy, but we would spend almost 2 hours from start to finish in that dining room. It just dragged on forever sometimes it felt like. We had one toddler, and two young children in our group, and the server did a great job at making sure they got their food first and would cut their food up. Our waiter's assistant (I am so bad with names, clearly) was always singing, and constantly filling up our water which was nice. There was always a main vegetarian course for me, but the appetizers sometimes lacked in meat-less options (besides a fresh fruit platter) which was disappointing. The crème-brulee was my favorite dessert, and the tomato & mozzarella appetizer was so delicious I finished it before he remembered to bring the balsamic reduction for it. No entrees really stood out to me. It was fun to move around the tables and sit by different family every night. Common Areas : There was plenty of pool space, hot tubs, and lounge chairs. Then again, we were cruising to Canada, so the weather wasn't always swimming weather, although that did not stop some people. We had two very hot days, and I had no problem finding room in the pool, or a lounge chair. On days at sea, or at night, things seemed to get so crowded. It would be hard to find a table at lunch in the windjammer, or find somewhere to stand to play trivia. Our absolute favorite place to meet up was The Duck & Dog Pub on the main promenade. We would end up pulling a bunch of tables together every time we saw a family member walk by. We would just talk and drink until midnight, or until the live music stopped and the cleaning started, and they were basically hinting for us to leave. Boleros had decent music most of the time. My great uncle loved getting down with whoever would get down with him. We were not a fan of the piano man in the Schooner Bar, but maybe that's just preference. One night the Adventure of the Seas orchestra was playing in the Imperial Lounge, and our whole family went and listened, while my grandparents danced. That was so lovely, and the orchestra was very good. It took us until about day 5 to find the card room hidden by the imperial lounge, which was a nice little spot. The gym was very, very large for a cruise ship (I thought). I only cut a star off from the rating because some machines were out of order, and there was no place to stretch/ do ab exercises, but maybe these are minor things. The casino was definitely out dated, just like I read on here. A lot of older machines. Everyone else in my family was winning while I lost all my money! It took us all week to find the Blue Moon Bar, which is deck 14, because there's only specific elevators that take you there. That was a bust. We thought there would be live music, but there seemed to be not much going on, and not many people there. The craziest thing was on the 4th of July. They claimed there would be a "party". What it really was half the ship crowding shoulder to shoulder on the promenade and up and down each floor by the elevators. My sister's and I really wanted to find a spot, but you just couldn't breath... couldn't walk. It was so awful, and definitely breaking a lot of security hazards/ rules. I ended up sitting at Boleros with some family while my sisters managed to get a video of the balloon drop. Not worth it, and disappointed there isn't a better way to let everyone enjoy it. One night there was a "party" on the promenade with the live band that played by the pool. This was the most fun we had all cruise for sure. Our whole family spent the night dancing and doing line dances. The entertainment team did a great job directing it and teaching us dances. The band was really good too. We were all sweating by the end of the night. Wish they did something like this every night! Shows: I will start with the ice-skating show. I'm not really sure what I was expecting, since this is something special to Royal Carribean, and I've never seen it before. The show was very confusing, and didn't have much a story line it seemed like. I was an ice skater, and understand mistakes can happen, but almost every performance had a stumble/ fall. Some of them were good though. The main shows seemed like such a disaster to me. I never thought Carnival's shows were anything special (you aren't watching a Broadway show after all), but after this I think Carnival shows were amazing. The costumes were extremely tacky, the dancers didn't seem synched at all, and the singers weren't all that good. I was bored during most of them. Big disappointment. I only saw previews of the comedians during the "Welcome" and "Farewell" shows. I did not go to any of their actual shows, but my cousins said they were funny. I peeked into the Quest game show, but was very confused. My sisters saw it from the beginning so they understood what was going on, and they said it was the funniest thing. Disembarkation : It was pretty smooth, but of course as soon as we get in line to disembark the ship, they halted the line because they were over capacity in the port with everyone trying to find their luggage and go through customs. Once it started moving, we were at our car in 15 minutes. Overall: I am really not one to complain, and like to see the best in the situation, but it's hard when I have mostly cruised on Carnival, and kept comparing everything to Carnival. Carnival is better in certain instances, Royal Caribbean is better in some instances. A lot of the workers just looked miserable, the ships layout is set up strangely, the food was just okay, the shows weren't good, and the common spaces filled up very quickly. But they did have so many fun things to do if you're into that. I didn't have time to do the rock climbing wall, go ice skating, the wave rider, or mini golf, but the kids in our group had such a fun time on these activities , that make Royal Caribbean special. Some parts of the ship are really beautiful. The 3-level dining room is immaculate, and the marble staircase leading up to deck 4 is great for pictures. I wish the ship had a theme, because it didn't seem like it had one. Everything was just random. I am not going to say you shouldn't go on this cruise, but I personally would pick Carnival for a future cruise! Personal preference! Read Less
Sail Date: June 2018
There were 10 of us (92 year old, six adults, 3 and 6 year-olds, and a 6-month old). It was great for a family. The 6-year old loved the camp. This is the 5th RC cruise I've taken. I'm very disappointed in the problem resolution. We had ... Read More
There were 10 of us (92 year old, six adults, 3 and 6 year-olds, and a 6-month old). It was great for a family. The 6-year old loved the camp. This is the 5th RC cruise I've taken. I'm very disappointed in the problem resolution. We had two substantial problems with our cabins (we had 5 cabins) Rooms that were to be adjoining (3 and 6 year olds in one and parents in the other) were not adjoining. And they cleaned the carpet in a cabin and closed the door, so the carpet was wet and started to mildew by the time we were allowed into our cabins. They finally replaced the carpet on the fourth day! We reported the problems before we left the first dock and they weren't resolved until the fourth day (out of a 7-day cruise). The staff never contacted us, we had to go to the service desk several times a day to keep them working on a resolution. My cabin was nice, clean and spacious. The ship nickle and dimes on costs, although I chose not to buy sodas, wine, spa treatments, ship tours, etc. 1. The sushi-making class was worth the cost, fun and tasted great. 2. Halifax - Don't take the Wine, Sea and Orchard (or whatever it was called) excursion. It was five hours on a bus out of 7-hour tour. We stayed on the bus to see the orchard and sea from the road! It is not good for kids. The tour guide actually told us not to ask her questions. Halifax - Do take the Hop-on Hop-off bus but get your tickets directly from the bus at the port. It'll save you a lot of money. 3. Bar Harbor - The Acadia 2.5 tour was beautiful and well guided. Whale watching was cancelled because of fog. 4. Saint John - Nothing much there except hiking to the falls. The food was average to very good. The beef offerings were very good, as were most of the menu items at dinner. The entertainment was also good. I doubt if I will travel on Royal Caribbean again. Read Less
1 Helpful Vote
Sail Date: June 2018
Cruised with family (total of 14 people). Three separate families. Total of 7 adults (including one senior), 4 teens and 3 kids under 10. Embark and disembark - smooth. Windjammer (breakfast/lunch)- the breakfast and lunch food ... Read More
Cruised with family (total of 14 people). Three separate families. Total of 7 adults (including one senior), 4 teens and 3 kids under 10. Embark and disembark - smooth. Windjammer (breakfast/lunch)- the breakfast and lunch food are the same each day. Change it up!. They need to introduce some specialty items. Windjammer (dinner) - there is a theme dinner each night. The Caribbean theme night (braised oxtail and jerk chicken) is not to be missed. Dining (breakfast/lunch) - there is limited items to order from the menu. There is no variety available. Dinner (dinner) - each night, the menu changes. The portion size is small, but, great food. Entertainment - nightly entertainment. The comedians were nice. Nothing special as it is not our first cruise. The ice dancers were really good given that the ice surface is really small. Stateroom - choose an interior room (cheapest). It has enough storage for our luggage. Excursions - did not book with Royal Caribbean. At each port, we did our own excursion once we got off the pier. At Portland, we did a 1.5 hour bus tour for $29. A similar one organized by the ship would cost $85. On board experiences - gym was good. The men's shower area, change room, and sauna smells like a gym that needs to be cleaned thoroughly. Water slides, pool were enjoyed by adults, teens and kids. Sports deck was great. The open court sports had too many kids and adults participating. Need to have one for kids only and one for adults only... It does not mesh well if kids and adults are playing soccer all at the same time. The washrooms in the public area smells. Read Less
Sail Date: June 2018
Had a lot of fun but got tired of all the hidden fees. I would preferred to have them increase the price instead of all the extra hidden costs. They charged us 45 per day in stateroom fees for an extra 350. Then All the drinks which were ... Read More
Had a lot of fun but got tired of all the hidden fees. I would preferred to have them increase the price instead of all the extra hidden costs. They charged us 45 per day in stateroom fees for an extra 350. Then All the drinks which were already $12 each had 18% gratuity added. Bingo ended up costing us 80 for two games. It just felt like too much when we pay so much to cruise. The staff was great. There were two elevators broken the entire time so it was always an issue. Leaving the ship was chaos - could have had staff directing people during the self checkout process. One line went around half the ship while the other line was empty. We had so much fun at all the ports. Lots of stuff to do but could have spent more time at the ports. One port was only there till 230 which is weird. Read Less

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