1. Home
  2. Cruise Destinations
  3. Canada & New England Cruises
  4. Canada & New England Cruise Reviews
Cruise Ratings
1,395
1,006
656
304
156
4 Helpful Votes
Sail Date: October 2017
I chose this cruise because of the timing and the itinerary - Quebec City to Ft. Lauderdale. I'm not sure what the issue was exactly but it seemed like we had to stand in line or wait in a dining room for so many events and facilities. ... Read More
I chose this cruise because of the timing and the itinerary - Quebec City to Ft. Lauderdale. I'm not sure what the issue was exactly but it seemed like we had to stand in line or wait in a dining room for so many events and facilities. Our previous cruise was on Regal Princess with more passengers onboard and we never had that issue. We are on a gluten-free regimen (allergy for me, my wife is a team player). This is new for me and I expected this to be an awkward and difficult process. Daniel, our head waiter, made this very easy to deal with and the gluten-free versions of most dishes were exceptionally good. I applaud Daniel and the Princess SOP for special diets. The entertainment was good to excellent. The song and dance team onboard was very good. The guest entertainers were good to excellent with the Elton John Tribute Show by Jeffrey Allen as the very best. There was a bizarre show by a couple who called themselves Kamikaze Firefly. It was funny but brought out my sixth grade boy self. Service in the Michelangelo Dining Room was usually excellent. Service around the ship was really very mixed. From poor to excellent. There were a number of crew who seemed ready to be off of the ship for awhile. We didn't do any shore excursions this time. Usually we do them at most ports. We had been to most of these ports and nothing really jumped out. We enjoyed the cruise and will do another Princess cruise soon. Read Less
2 Helpful Votes
Sail Date: October 2017
First time sailing on Silverseas and we expected a very nice trip. Cabin was fine, on par with Regent, just not as new. Having a butler was nice. Food was at best mediocre. There were really only 2 restaurants to choose from (weather ... Read More
First time sailing on Silverseas and we expected a very nice trip. Cabin was fine, on par with Regent, just not as new. Having a butler was nice. Food was at best mediocre. There were really only 2 restaurants to choose from (weather was so cool, pool side dining was not comfortable). Menus changed only every 3 days. Breakfast buffet was pretty much the same every day. Lunch buffet varied, however, there were few healthy choices. On board activities were extremely limited and did not feel any real enthusiasm from the entertainment department. This cruise would be good for someone who wanted to stay in their cabin and be pampered, very little else to recommend it. I understand some of the lighting system was being reworked which limited what was available to offer for entertainment. This was a real problem when we missed 4 of 8 ports. They advertised this cruise as going to Prince Edward Island, we received a notice the week before we left that this would not be possible due to whale migration activity. Upon boarding, we found that none of the cruises this year had been able to go to Prince Edward Island for the same reason. The alternate port offered required tendering. Because of weather, we could not tender. It is my understanding that only half the cruises attempting to tender there were able to do so. Very disappointing. Read Less
Sail Date: October 2017
We enjoyed the ports of call, the dining and entertainment. However as of day 7 rumors regarding the Propulsion equipment on one of the engines put a cloud of worry over everyone. We were reassured the ship was safe and all services ... Read More
We enjoyed the ports of call, the dining and entertainment. However as of day 7 rumors regarding the Propulsion equipment on one of the engines put a cloud of worry over everyone. We were reassured the ship was safe and all services proceeded as normal. Except by wednesday, day 8 it was announced the ship could not return to New York and would need to dry dock in Barbadoes. We were informed that we would be asked to disembark in Barbadoes on Friday or Saturday and chartered flights would be arranged to get us back to NY city. We received one questionnaire asking us 2 questions. What was our final destination and to check if we had arrangements with hotels, air, bus etc. in NY..not other info was asked. By 5 pm thurs. my husband and I and friends received notification we would need to be packed and have bags out by 10pm Thurs. Report to Barbadoes immigration at 2 am, be bused to the airport where we would board the first flight out at 7am. The flight was delayed 2 hours, we got into NY 2 hours late and waited 3 hours for our luggage to begin to surface as the charter flight did not have ground crew arrangements in Newark. We were then told to get on a bus to be taken to a hotel. We got to first grungy hotel in Newark and were told by NCL rep we were not at that hotel. GEt back on bus and wait for further info. at last we arrived at another hotel by 6pm where we spent the night. Next morning bused to our airport for our flight connection at la Guardia. The NCL team let us down. Did not provide updated info while on the ship, they didn't consider needs to allow for seniors to pack and arrange themselves to be at immigration by 2 am. The disembarkation plan was poorly organized. Many who went to complain before seemed to have considerations taken into account however we didn't have the heart to become involved in the shouting fiasco in the atrium the Thurs, which was our only our 10th vacation day. We didn't get our 11th day or needed support and reassurance from NCL. Have filed complaint but not heard anything in over 15 days. Very dissatisfied with NCL ability to handle this situation which was not life threatening but stressful and worrisome. Read Less
1 Helpful Vote
Sail Date: October 2017
I chose this cruise on the Norweigen Gem the week of 10/21 for 10 days because of the ports in Canada that the ship was stopping at -Halifax, Quebec, Cornerbrook and Sydney. Ship met up with whales so we lost a day in Quebec and then ... Read More
I chose this cruise on the Norweigen Gem the week of 10/21 for 10 days because of the ports in Canada that the ship was stopping at -Halifax, Quebec, Cornerbrook and Sydney. Ship met up with whales so we lost a day in Quebec and then hurricane Phillipe caused us to miss the port of Sydney, Nova Scotia. The captain was very nice and took us around the storm. We did have 20 ft waves but all was fine on board. I called Norwegian directly and spoke to an agent who assured me that my dietary needs were going to be met. Only then did I book the cruise with that Norwegian agent. I had a hard time finding out what food items are on the ship that were either gluten and or dairy free. There is no where a published list that lets you know there is soy and almond milk available, or that there is gluten free hamburger, hot dog rolls, or that there is white bread, English muffin and bagels available. Also, there are gluten free blueberry muffins and a flourless cake if you ask the right person. It took me to the last day to find these things out and it was all just by asking and getting the right person who knew what was available. Best bet is to talk to the Sous Chef in charge at the buffet each day. They can make your food without sauce and gravy which is on many of the hot items on the buffet. And each night, you will have to pre order your dinner if you eat in the dining rooms so the chef can prepare your food to your dietary needs. Desserts are an issue though. Keep that in mind so you are not disappointed as I was. The pastry chef needs to learn to make some better desserts for dietary needs. My friend I traveled with had no food restrictions and had no problem. He especially enjoyed the pool side barbecues and the buffets for both breakfast and lunch. But, each evening we did eat in the Main Dining rooms. Due to my dietary restrictions, we did not eat in any of the al a carte specialty restaurants. Friends who did thouougly enjoyed that experience. Everything else was good from the embankment to the disembarkment. It was organized and quick. Make sure you pick your times in both cases so your getting on and getting off is easy. The entertainment was fine each evening. Just like the opening shows in Las Vegas. There are some games and demonstrations daily plus the casino but the casino has poor ventilation and it is so smoky smelling even if you just have to walk through it. I really enjoyed Park West art gallery giving informative talks and auctions. That was so much fun. Everyone should go to an auction just for the experience. The staff on this cruise were an outstanding 3 some from South Africa. It is fun to have your picture taken but when you go to purchase them, you should take the 10 photo package deal if you want pictures from professionals. Otherwise, $25 for an 8 by 10 and $15 for a 5 by 7 photo will really add up. This was my first time cruising on Norweigen and I had not cruised in 20 years. We were celebrating my friends birthday and it was his first cruise, so this was a special occasion cruise. They sent chocolate covered strawberries to the cabin and a birthday card. At dinner he was presented with a birthday cake and the wait staff sang Happy Birthday making the experience very enjoyable. Before cruising with Norweigen again, I would have to so more research to see what other cruises offer for my dietary needs and would try another cruise line before taking another cruise on Norweigen. They offer a really good deal to travel with them again on future cruises. I could not take advantage of the special deal because I did not have an enjoyable dining experience on this cruise ship and would not want to be disappointed on another Norweigen cruise ship. Read Less
Sail Date: October 2017
I was expecting more from this cruise. The food was average and there were problems with the life vests not fitting many people on the ship during the drill. There was NO sanitary toilet seat covers on public bathrooms. Robes were too ... Read More
I was expecting more from this cruise. The food was average and there were problems with the life vests not fitting many people on the ship during the drill. There was NO sanitary toilet seat covers on public bathrooms. Robes were too small and our beds were set up wrong. On the good side, the ship is beautiful and entertainment was great. They nickle and dime you at every turn. Many things to do like Jewelry history and Kahlua tasting was just about up selling. We called for a 600 AM wake up and got called at 2:45 AM. I figured this out after taking a shower and doing my hair. Also no anniversary toast and celebration as requested. The cruise was not as good as we expected. I was also told that spa is free to enjoy at booking and found out that there is a charge if they decide they have room for you. Bottles water was double the price that we paid before take off. Read Less
Sail Date: October 2017
Wanted to try NCL -as a travel agent to compare to other cruise lines for my clients. Very disappointed that for the high price of $89.00 a day plus taxes, this pkg did not include bottled water or specialty coffee like the other cruise ... Read More
Wanted to try NCL -as a travel agent to compare to other cruise lines for my clients. Very disappointed that for the high price of $89.00 a day plus taxes, this pkg did not include bottled water or specialty coffee like the other cruise lines. The wines were pretty low end-alcohol brands were good. The entertainment was one of the better ones as far as cruise ship shows go. Food was below par and the same every day on the buffet-dining room was ok, specialty restaurants were about average-hard to get reservations at a decent time-didn't want to eat at 9:30 or 10: 00pm. I knew it was freestyle cruising-but I did not like to see the sloppy dressers at the restaurants at dinner-old shorts and t-shirts-ok at buffet, but no ambience for dinner. Several of the servers talked of getting low pay and not receiving the pre-paid tips-I asked the front desk and they didn't know if all crew got a portion of the tips. Some crew almost asked outright for extra tips-it was uncomfortable for us. We did have bad weather, which was no fault of the cruise line, and had to cancel our last port-lots of days at sea and not a lot to do. Had to cut short the time in Quebec due to whale migration-which should have been known before itinerary was made. They ported far away from town and charged $15.00 for a shuttle-should have been included. All in all-it was an ok cruise. Read Less
Sail Date: October 2017
We chose this cruise, 10 days, Canada, 4 ports, because it left from the NYC port and the price was right. Ports: The scheduled ports were Halifax, Quebec City, Corner Brook and Sidney, all of which are in Canada. Due to weather and ... Read More
We chose this cruise, 10 days, Canada, 4 ports, because it left from the NYC port and the price was right. Ports: The scheduled ports were Halifax, Quebec City, Corner Brook and Sidney, all of which are in Canada. Due to weather and other conditions that the cruise line cannot control, Quebec City time in port was greatly reduced so that we reduced the risk of killing endangered whales, what time we had in Quebec City was spent in the rain, and the Sidney port was skipped entirely due to a massive storm. I've enjoyed Halifax more in the past, but once you've been to Peggy's Cove and the Citadel a couple of times, I don't know there is so much to do there. I enjoyed Corner Brook more, perhaps because it was my first time there. Quebec City, in the rain, wasn't so great. We were docked in the industrial dock and extra 15 minute walk from what I will call the regular port. Other ships were at the better dock. NCL could have provided a complimentary shuttle, but instead was charging $15 for a bus that went from where we were docked to where the other ships were docked. Many people, us included, walked. It was not a pleasant walk. We did not take any tours, but I heard very mixed things about tours from my fellow passengers. Cabin: I was in a mid-ship, obstructed view, cabin on deck 8. Minimal noise and reasonably convenient to food and entertainment. The cabin was clean, laid out nicely, and housekeeping functions were taken care of quite well. Some people down the hall had plumbing issues which did not reach our cabin. The shower and such were fine. TV programming seemed poorly done -- if I had been sick and was relying on the TV for entertainment it would have been terrible. Embarkation: Getting on and off the ship was relatively efficient and nothing to worry about. Enrichment activities: I found these lacking. There were some trivia contests, but most of what was programmed was either quite lame (a bread making demonstration) or a sale pitch disguised as an activity. There is a lot of room for improvement here, especially on an itinerary where everyone was on the ship for nearly every day of the cruise with minimal time in port. Entertainment: What they offered was not my cup of tea, to say the least. On the main stage -- the comedian did not click with the crowd, the production shows felt dated, and Second City only worked well with their scripted material (which was great), but feel flat when doing improvisation. Elsewhere on the ship, the performers did there best, but they are so thinly staffed (should I say cheap?), relying on the music minus one experience where a pianist or guitarist plays along with a recording, or they use a DJ rather in place of a live band. Fitness: I had the gym to myself for much of the cruise. A couple of treadmills were out of order, but that did not create a problem. Recreation; The rock climbing wall was open for a very short time. Other facilities are available, but there is little or no coordination with the cruise director to encourage people to use these facilities. The daily program often lists basketball or ping pong contests, but without making any effort to hold these contests, all they are really doing is letting people know the facilities exist. "Activities" which can be done while sitting on a chair and sipping a drink were the most attended on this cruise, so they tended to overwhelm the allocated space with people awkwardly standing around or using stairs as seats. Trivia questions are written by people without a firm grasp of the English language and just as frequently read by people with strong accents, making it difficult for some to follow and just creating confusion. Other on board experience issues: The internet is extremely slow. There is a new phone app (i-concierge) which I could not quite figure out and was not aware of before the cruise. Perhaps they are not ready to promote it, but it appeared to be something which would have been better to download at home than on the ship, and should be completely free of charge. They can also use a community bulletin board or some way for people who are looking to get together to share a taxi or play a game with fellow passengers. Dining: I had a highly variable experience. Not realizing how important it would be to plan out meals in specialty restaurants before getting on the ship or at the first available opportunity, we found that the reservations filled up too quickly. Some of the food was quite good. Breakfast: The breakfast menu in the main dining room barely changed, with three special items each day. I tried a couple of these specials and did not like them. One was a green pancake, flavored with dill, that was extremely dry, but had a flavor that would not work with pancake syrup. It was topped with smoked salmon, but the dryness made it difficult to eat. The other special was egg benedict with a biscuit substituting for the English muffin, which also failed because of dryness. Also, they served fresh blueberries with canned peaches, which I found odd and did not care for. The rest of the breakfast menu was pretty good. Lunch: They offered an unchanging lunch menu for the main dining room for the entire cruise. No changes and no specials. However, most of the items on the lunch menu were good, with the exception of the Chicken Pho Soup which was not good. I recommend the Penne Pasta with Shrimp or the Roast Leg of Lamb with grilled vegetables, either of which could have been a decent main course at dinner. Dinner: Main dining room dinners varied based on the menus. Some menus looked as if they were written to keep people out of the main dining room, more resembling cafeteria food than restaurant food. Highlights in the main dining room were the prime rib, the duck breast, the beef carpaccio and the calimari. Dinner in La Cucina (rib lamb chops) was my favorite dinner meal. The salad bar in Moderno was quite good, but the meat was not particularly interesting. Le Bistro is fine if you want to imagine a French restaurant, in the United States, in 1971. Also, better if you have never been to a Bistro. Dinner at the Orchid Garden was really disappointing. O'Sheehan's, located mid ship and always open, provided a good place to get a burger, a sandwich, fish and chips, or chicken wings. A couple of their menu items need to be fixed, but it is easy just to order everything there and repeat ordering what you like. The Irish American Stew is embarrassing, with diced leftover potatoes, diced corned beef, diced celery and diced carrots in painfully salty water. Overall, I really like O'Sheehan's, where it is easy to stop and have a beer with some food. It's more like a low end chain restaurant than anything else, certainly nothing like any pub I have ever gone into, but that does not make it bad. The Buffet area was frequently crowded and you might have to walk around quite a bit in order to get a seat, or work with your group so that someone stakes our a table while others get their food, then play a tag team game where people sit and wait for others to get their food, then everyone can eventually eat at the same time. that's not for me. Would I repeat this cruise? Probably not. While I got a lot of reading done, there was not much else to do for most of the cruise. It seems odd to send a ship with only outdoor pools on a cold weather itinerary in late October. Meals were not good enough to look forward to. Same goes for the entertainment. Read Less
Sail Date: October 2017
We had been on a Viking River cruise and wanted to try an ocean cruise with Viking. This was our 14th cruise, the first with Viking. Not impressed. Cons: the food, the food, the food. The food was always cold. At the buffet at lunch, ... Read More
We had been on a Viking River cruise and wanted to try an ocean cruise with Viking. This was our 14th cruise, the first with Viking. Not impressed. Cons: the food, the food, the food. The food was always cold. At the buffet at lunch, the hot food was cold, the food at dinner was cold, the nightly pea soup at 11:00pm was cold!! I complained, nicely, the first 3 days, it never got better. I found a hair in my food at lunch. If you ordered an appetizer & soup, both dishes were brought out at the same time. The night I had prime rib, it was cold, cut thin, fatty plus covered in gravy! Every time I tried to tell a waiter they would seem busy and say they would be back. They never came back. The dining room seemed to be short staffed. The dining experience was way below par...plus it was extremely noisy. My husband wears hearing aides and it was impossible for him to hear the conversation. Pros: Viking poured very good wines. Read Less
Viking Cruises, Community Team has responded
Dear Redpenny, Thank you for taking the time to review your recent sailing on board Viking Sky. Though we are pleased that you enjoyed your stateroom as well as our beverage selection, we regret to learn that our onboard dining experience did not meet expectations this time around. Your feedback is appreciated and we encourage you to send any additional thoughts to TellUs@vikingcruises.com, to be reviewed by our management team. As always, we appreciate you choosing Viking and wish you a pleasant day. Kind regards, Viking Cruises
4 Helpful Votes
Sail Date: October 2017
We have sailed ocean cruises a lot and wanted a smaller ship that was quiet & customer oriented and hoped we had found the right combination BUT the food was not the best and the service poor in the Restaurant. The daily scheduling was ... Read More
We have sailed ocean cruises a lot and wanted a smaller ship that was quiet & customer oriented and hoped we had found the right combination BUT the food was not the best and the service poor in the Restaurant. The daily scheduling was not well planned. They had lots of enrichment programs but they were put on at bad times. The price of the cruise was on the high side but many things are included that other lines charge a lot for like, wifi, mini bar, laundry, spa use and shore excursions. Shore excursions were not always as promised and disembarkation was a mess. The service staff seemed very inexperienced and didn't know how to work as a team. The ship itself is very pretty and there are lots of quiet corners to sit and read but few other activities. Their onboard group of singers & 2 dancers were very good but two weeks of the same 10 people looses it's appeal. There is a beautiful walking deck and a nice sports deck but in cold weather both were kind of useless. Viking is used to small river boats and needs to learn how to handle 930 passengers. I hope they learn soon as the ship was quite beautiful. Read Less
4 Helpful Votes
Sail Date: October 2017
We enjoyed this cruise ship but the staff were not friendly. We were not greeted when we came on the ship and it appeared that the staff could care less about if we were there. The first four days we did not meet one smiling crew member. ... Read More
We enjoyed this cruise ship but the staff were not friendly. We were not greeted when we came on the ship and it appeared that the staff could care less about if we were there. The first four days we did not meet one smiling crew member. They were all just matter of fact and seemed like they could care less if you were on the ship or not. The speciality resturants were booked thu out the cruise and if you did not reserve on line your dinner you were not able to get a table in the speciality restuarants. My wife always wanted to eat at the speciality restuarants but after eating at four of them on this cruise we will never pay more for them. They were nothing special and not worth the extra money. Our cabin stewart was ok but never greeted us but we had to track him down on the first night to get a few extra items( ie. the bathroom shower had hair in it from the last people in the cabin - his answer was I must of missed cleaning it). I would not go on this ship again. There was very litlle to do as well in the evenings. Read Less

Find a Cruise