1. Home
  2. Cruise Destinations
  3. Canada & New England Cruises
  4. Canada & New England Cruise Reviews
Cruise Ratings
1,498
1,088
720
328
175
Sail Date: September 2018
The plan to see three US states and leave from and return to Boston (Globus from Boston to Montreal) with an opportunity for Fall foliage and a 7-day three province cruise on the ms Veedam made it an exceptional offering. The support ... Read More
The plan to see three US states and leave from and return to Boston (Globus from Boston to Montreal) with an opportunity for Fall foliage and a 7-day three province cruise on the ms Veedam made it an exceptional offering. The support of the Excursion people was excellent even when that support was helping with another providers excursion, The entertainers were very talented although very few. The food was good (cruise ship average), the cabin was small but acceptable, and the room steward was exceptional. The Dining Room was very slow. The help in the Lido Market were English challenged and occasionally seemed rude, but it may have been inability to understand. The issues arose when anything unusual occurred. A delay on leaving one port put us late into the next which required many of the tours to be adjusted, and the staff became abrupt to the point of rudeness when questions were asked. But, things were going to get worse because we were reentering the US the next morning requiring us to pass through customs. We received two OR three written communications (the variance occurred even when two cabins were doing identical activities the following day). Announcements were frequent throughout, but basically they said follow your final written communications precisely. Our final written communications were WRONG. No one cared about the instructions we were trying to follow. Each rude staff member we encountered was herding us like recalcitrant sheep as per their orders. When this process concluded we (about 40 of us at the time) found ourselves in the Showroom where NO ANNOUNCEMENTS COULD BE HEARD and NO MEMBER OF STAFF OR CREW WAS PRESENT. As things became slowly and painfully corrected I was left to wonder, "HOW HORRIBLE WOULD IT HAVE BEEN IN A REAL EMERGENCY?" Read Less
Sail Date: September 2018
We got such good value for our money. There is no way what we got could have been had anywhere else. The embarkation was tedious, the ship was held up by a health inspection and we waited (standing) for over an hour. We adopted a ... Read More
We got such good value for our money. There is no way what we got could have been had anywhere else. The embarkation was tedious, the ship was held up by a health inspection and we waited (standing) for over an hour. We adopted a waitress in the Symphony dining room and she treated us by family, giving us the scoop on what was good that night and what to maybe avoid. The art talk on Disney and Dali was very professional and we later viewed the six minute they corroborated on and found it delightful. I'm sure was a once in a life time opportunity. We found that a shore excursion was better when we saw what was available - like the pedicab ride thru the fabulous summer homes of the rich and famous on the cliff walk and town. Our arranged wine tour only include one winery although we make 3 stops - why not 3 wineries, they were close together? Read Less
1 Helpful Vote
Sail Date: September 2018
I have sailed on Norwegian several times and have never been disappointed. This one was on the Dawn from Quebec City to Boston. We arrived in Quebec City the Wednesday before the cruise and stayed at the Hotel Port Royal, just minutes ... Read More
I have sailed on Norwegian several times and have never been disappointed. This one was on the Dawn from Quebec City to Boston. We arrived in Quebec City the Wednesday before the cruise and stayed at the Hotel Port Royal, just minutes from the embarkation point.Took a taxi from our hotel to the port and embarkation went smoothly. Of course I'm sure the fact that we had priority boarding played some part in that. When I booked the cruise, i chose a balcony cabin. When the opportunity arose to upgrade, I didn't hesitate. I had sailed in a penthouse suite in the past and enjoyed the perks so much that I wanted my sister-in-law to experience it. She was duly impressed. Our suite came with a wonderful room steward name Paul Navarro, and a fantastic butler named Jane. We were so spoiled! Free-style dining has its pluses and negatives, but I think the former outweighs the latter. While it's nice to sit with the same people every night and perhaps start new friendships that last beyond the cruise, and get to know your wait staff, I enjoy going to dinner when I feel like going rather than when I have to go. You can still request to share a table and thus meet new people. And since the entire crew is wonderful, it doesn't matter that you encounter a new wait staff each night. The food in the main dining room was great. We experienced dining in three of the specialty dining venues and they were fabulous, also. It's nice to have so many choices - French, Italian, Brazilian, Mexican, Steak and Seafood - and you can't go wrong with whatever you choose. We didn't take in any of the shows in the theater, but did enjoy the live entertainment throughout the ship. As for shore excursions, we did a hop-on/hop-off in Halifax, which would have been much better if I hadn't come down with a cold the night before. As a result, we chose not to do the bus tour we chose in St. John. We were disappointed, but didn't want to risk my health getting worse. There were certainly a variety of excursions available at each of the ports of call - something for everyone. I booked my next cruise while on board. My oldest grandson graduates from high school in 2021 and he enjoyed the cruise we took on Dawn from Boston to Bermuda in 2016, so that is going to be my graduation gift to him. We are hoping to do it with extended family and be able to book the Garden Villas. On my bucket list is a Panama Canal cruise, which hopefully I can cross off before the Bermuda one. Needless to say, I am happy with all the cruises I have taken on Norwegian and look forward to the future ones. Read Less
Sail Date: September 2018
This ship is medium size which we like. Our mini suite was great.Having a larger bathroom & balcony was very nice. Our room steward kept it neat & clean. Food on the ship, some good & some bad. Specialty dining in Cagney's, ... Read More
This ship is medium size which we like. Our mini suite was great.Having a larger bathroom & balcony was very nice. Our room steward kept it neat & clean. Food on the ship, some good & some bad. Specialty dining in Cagney's, Moderno, Teppanyaki, & LaCucina were all very good. The main dining was average at best and the buffet which we only ate breakfast had a good variety but wasn't hot. Bars and entertainment were good. We went to all shows in the main showroom Stardust. Comedian Harry O'Donoghue was great. Their show Elements which included magic and music and dance was also very good. We also.enjoyed the Bliss Lounge for dancing. Quebec Tour to Montmorency Falls was good. Bar Harbor Acadia National park & lobster bake was great. We have been on five other cruises but this was first on Norwegian and we would cruise with them again. Read Less
Sail Date: September 2018
There were many older people on this cruise but everyone was nice and they knew how to have a good time. I would not recommend for younger crowd. The staff was wonderful which is the norm for NCL. I have cruised this line 6 times and ... Read More
There were many older people on this cruise but everyone was nice and they knew how to have a good time. I would not recommend for younger crowd. The staff was wonderful which is the norm for NCL. I have cruised this line 6 times and each and every time have had a great experience. The shows were very good. The food was tasty and the portion sizes just right. We took a mid-ship inside cabin and although small we are only in the cabin to change and sleep. Also, there is not much to see if you get a balcony on this cruise. Quebec City and Halifax were beautiful and so clean. I recommend the 2 hour nature cruise excursion in Bar Harbor. It was informative and you did actually see wildlife and you still have time to check out the City. The Bay of Fundy excursion was kind of a bust as it was boring although you did get a decent lunch and get to see several different areas. Pre-cruise we stayed at the Grand Times Hotel in Quebec City. Very reasonably priced, large room and bathroom. You will need to ask for extra towels at check in as they only provide one towel:) The check in process after midnight was efficient and the staff very nice. We took a cab from airport to hotel and from hotel to cruise ship. This hotel only takes you to the airport. Read Less
2 Helpful Votes
Sail Date: September 2018
We chose this cruise because we have always had a great time on NCL. We love being able to eat at many different places. When we arrived at the terminal to board, it was raining very hard( not the cruise lines fault for sure) but there ... Read More
We chose this cruise because we have always had a great time on NCL. We love being able to eat at many different places. When we arrived at the terminal to board, it was raining very hard( not the cruise lines fault for sure) but there was no overhang to exit the taxi and our clothes in our luggage got soaking wet waiting to be loaded on the ship. The terminal was in a large tent. we spent two days drying our clothes out. Additionally, when you walked from the tent to the ship, it was not covered and you got soaking wet trying to board the ship. At least by the second day, a crew member had umbrellas to assist the guests as the rain was still coming. We had to walk back to the train station ( 20 minutes) to find a taxi. You would think the cruise lines and tourism dept in Quebec could make arrangements to have taxis available. We asked the guest services staff on the ship if they had taxi numbers and the clerk said that's not their job. Ok so you step off a ship into a tent and no one can help you. The second day they did run a shuttle bus downtown. After we went downtown we told our taxi driver where we needed to go back to the ship and he got lost. Couldn't find the ship. We told him to go to the train station and we could walk. Only day at sea, second day of cruise, we decided to try the Venetian Dining room for lunch. There were four of us on the cruise( two couples) . My wife was at the podium with me and the nice hostess had handed the waiter our menus to seat us. Our friends were talking to someone right outside the door we had met on the train a couple of days earlier. I stepped through the open door and told them our table was ready and this officer comes yelling at me and my friends to go back and get in the back of the line. He yells at us that we are not to break into the line. The hostess, waiter and others all saw what really happened and we couldn't believe that an officer would raise his voice that way to a paying customer. The hostess and waiter tried to apologize and I reported it to the maitre d who brushed us off ( this officer we found out was his boss.). We all took our seats and ate our lunch. Honestly, this put a real damper on the rest of the cruise. After spending thousands of dollars on tours, food, drinks and the cruise, hard to believe someone like that is aboard the ship and in hospitality. a couple of things... The shopping port talk had no suggestions on St John. he had no map of the city or recommended stores. In his talk he basically said there is nothing to do. We found it an excellent stop and the market in the center of the city quite lovely. We have sailed on Dawn at least four other times but never this itinerary. It is obviously the ship doesn't go there that often. We only took one tour with the cruise line and it was wonderful. We booked private cars in Halifax and Bar Harbor and we had great experiences with Halifax tour guy and MDI tours in Bar Harbor. I would recommend one of the other lines that parks downtown at the regular terminal and one that sails there more often. Obviously NCL is not the best one for this itinerary but we still love the dining options and will give them another chance next year. Read Less
Sail Date: September 2018
We chose this cruise because it fit our available days for travel, and we hoped to see the beautiful fall colors in Canada and New England at the end of September. However, leaves were just starting to turn, and we were told in New ... Read More
We chose this cruise because it fit our available days for travel, and we hoped to see the beautiful fall colors in Canada and New England at the end of September. However, leaves were just starting to turn, and we were told in New Brunswick that usually colors are best around Canada's Thanksgiving -in mid October. The ship was attractive and well-maintained, and staff were mostly very friendly and helpful. We were disappointed that the common areas were very noisy day and night and lacked comfortable chairs for reading, watching the scenery, etc. There was in general a sort of "Vegas" atmosphere. We expected the bars and nightclub type venues on the ship to be more separated from the common areas rather than right in the middle of them. We did discover the library and lounge, but they were small and all chairs typically claimed. Also many of the activities on the ship were for an extra cost. For example on another cruise line, we were offered behind-the-scenes ship tour, food prep demonstrations, programs on the next port, etc. at no extra charge. They weren't sure they were going to offer a ship's tour on the Dawn but said it would be $79 each if they did. Shore excursions were very satisfactory however, and we loved all the ports. Read Less
1 Helpful Vote
Sail Date: September 2018
NCL is always my first choice for cruising. I enjoy the freestyle dining ( dine at anytime you want, providing there is room). I particularly enjoyed the Sushi Bar ( not a freebie, but inexpensive and very good) on this ship. The cabin ... Read More
NCL is always my first choice for cruising. I enjoy the freestyle dining ( dine at anytime you want, providing there is room). I particularly enjoyed the Sushi Bar ( not a freebie, but inexpensive and very good) on this ship. The cabin was always clean and tidy. The staff on board is always greeting you with a smile and a hello. The lounge entertainment is ok, not spectacular, but not horrible. The one complaint I had is the drinks seemed watered down. We chose the UBP as our add on, but every drink was a weak pour ( not even a full jigger) and tasted watery. We had a Bourbon &7 and it looked like straight 7up. It could be because of the UBP, they give you less in the glass because you can just order more, but the drinks were very watery. One thing I will do different next time is to make reservations for the specialty dining online before I board, or the same day as boarding. The early seating (5:30-7:00) fills up fast and all that is left is after 7:30pm. Looking forward to my next NCL cruise. Read Less
1 Helpful Vote
Sail Date: September 2018
I chose this cruise because of the destination. I had been on the Dawn four times previously. The service in O'Sheehan's was hit or miss. Some days service was good. Other days service was slow . All of items ordered for my meal were ... Read More
I chose this cruise because of the destination. I had been on the Dawn four times previously. The service in O'Sheehan's was hit or miss. Some days service was good. Other days service was slow . All of items ordered for my meal were not brought on several occasions. Once my drink was not brought until my meal was finished and it was too watered down to drink. I was disappointed in service in O'Sheehan's. I purchased the Ultimate Beverage package and noticed I was being charged for drinks. I visited customer service twice to get this corrected. Next day drinks were still being charged to my account. Poor management. I do not plan to book a cruise on the Dawn again. I go to the gym daily to rude a stationary bicycle. Only 3 were on the Dawn with one out of order the entire time and one of the 2 remaining quit working halfway inti cruise. I reported this to staff but neither bicycle was repaired. Disappointed. Again, poor management. Read Less
Sail Date: September 2018
First cruise and probably the last. The list of problems on this ship are too numerous to elaborate. Briefly - no hot water some days, no self serve coffee/tea available - only available with room service after 6:00 pm, inadequate ... Read More
First cruise and probably the last. The list of problems on this ship are too numerous to elaborate. Briefly - no hot water some days, no self serve coffee/tea available - only available with room service after 6:00 pm, inadequate seating spaces for breakfast and lunch during inclement weather, options for meals are severely limited, old and outdated stateroom, poorly coordinated and overpriced excursions, movie room had seating for about 8 people. At embarkation they lost 2 of our 3 pieces of luggage so that we had to track them down. Three full days at sea with nothing to do - what a waste of time and money. TV program listings on the daily activity sheet were for the day before. They cleaned the brass handrails on the stairs with Brasso and failed to wipe it down thoroughly. Got black on our hands when we used them. Service providers were overly friendly but many did not understand English. One redeeming quality was the workout room was well equipped. Read Less

Find a Cruise