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Cruise Ratings
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3 Helpful Votes
Sail Date: September 2015
This was our first cruise with ACL. We found the crew to be very enthusiastic and friendly. The cruise was to the ports in Maine (think pub craw of ports). It was nice to get into ports that the "Big Ships" can't reach. The ... Read More
This was our first cruise with ACL. We found the crew to be very enthusiastic and friendly. The cruise was to the ports in Maine (think pub craw of ports). It was nice to get into ports that the "Big Ships" can't reach. The cabin was very clean a spacious. Meals were excellent. The cruise would not be suitable to children because there are not activities for them. The average age would probably be 60 -65. Would recommend this to anyone who like American Made. That is from the ship to the crew. The entertainment was a little dated and would have like a little more choice in shore excursions. Read Less
Sail Date: September 2015
Awesome food/dining options. Loved the Freestyle and dining options Awesome service always available anytime always willing to go over and beyond Awesome itinerary, loved Canada/New England Awesome entertainment, Cynthia McLeod ... Read More
Awesome food/dining options. Loved the Freestyle and dining options Awesome service always available anytime always willing to go over and beyond Awesome itinerary, loved Canada/New England Awesome entertainment, Cynthia McLeod Trio and Leo best ever Smooth embark/disembark process So worth it and so happy we took this cruise Will be booking again with NCL Read Less
Sail Date: September 2015
The ship was great. We know HAL is mostly for older people (we are in our 20s) but the service and food are so wonderful. The nightly entertainment does not interest us very much as it is much more geared to the elderly cruisers. ... Read More
The ship was great. We know HAL is mostly for older people (we are in our 20s) but the service and food are so wonderful. The nightly entertainment does not interest us very much as it is much more geared to the elderly cruisers. Boarding and disembarkation was quick and smooth. I was a little disappointed this cruise compared to my last HAL cruise I felt they were not as accommodating to my gluten free allergy, perhaps because it was a smaller ship with less selection. Read Less
2 Helpful Votes
Sail Date: September 2015
After reading all the reviews on food and service, we were a bit nervous about the Gem. Don't believe some of the negative. This was our 7th cruise, first time on NCL. I can't believe how critical some people are. We thought the food was ... Read More
After reading all the reviews on food and service, we were a bit nervous about the Gem. Don't believe some of the negative. This was our 7th cruise, first time on NCL. I can't believe how critical some people are. We thought the food was very good, the service was excellent. We did eat most nights in the specialty restaurants, but at breakfast and a few dinners in the main dining room. I though that the porterhouse steak in Cagney's was one of the best steaks I have ever had!(the bison was not even close). La Bistro was also excellent. Was not impressed with the teppanyaki restaurant or the Italian. Did not eat at the Brazilian. I did bring a suit to wear for dinner, but never wore it. With the free style dinning, there is no need to wear one unless you want pictures done. IMHO, I thought the entertainment was the best we have seen on any ship. The singers were fantastic along with the magician, and the acrobatic act was amazing. The second city was also very entertaining. Had no problems with any of the bartenders, even if we asked for a glass of water, they served it with a smile and a "your welcome"!! We did notice that a lot of people were confused about where to check there luggage. The number system to board the ship needs to be addressed. People with a high boarding number just walks up and gets through, so whats the purpose of giving out numbers when the staff lets everybody through. Debarkation was a breeze. We took our own luggage off at 7:45 and was in our cab at 8:00. The easiest we have ever had on any ship. All in all, we would definitely sail again on NCL. Would like to see more entertainment on the pool deck. Rarely saw a band playing. Read Less
1 Helpful Vote
Sail Date: September 2015
Want to travel to ports that are a little off the beaten cruise path? Sail up the St. Lawrence seaway and on to Gaspe and Halifax. Life is easy on a small ship that can dock at ports where large ships either tender out or miss all ... Read More
Want to travel to ports that are a little off the beaten cruise path? Sail up the St. Lawrence seaway and on to Gaspe and Halifax. Life is easy on a small ship that can dock at ports where large ships either tender out or miss all together. Be greeted by a piper in Pictou and Halifax. Find personal delights at Gaspe and Lunenberg. There are many surprises waiting just north of the border. The on board entertainment was usually local talent that gave a relaxing feeling to the trip. The cabin was larger than anything we had on a large cruise ship. The shower was large enough to enjoy the shower without spraying the rest of the bathroom. The shore excursions were informative and fun. The tour on Prince Edward Island highlighted Anne of Green Gables, but it was also delightful to see the ocean, the lighthouses, and the red soil. The bus tours and guides were informative and entertaining. The loading process and the disembarkation processes were quick and easy. The luggage handling was efficient and gentle. The crew paid attention to details from the dining room requests to the gangway "watch your step." I felt welcomed and valued even after leaving the ship when we saw members of the crew in our final port. Read Less
1 Helpful Vote
Sail Date: September 2015
Norwegian Gem...New England Cruise. Sept. 2015 The beds were horrible! No box spring..just a metal bottom. mattress was very used. dipped in the middle. was topped with a foam pad. when we complained, we were given bed pads folded in ... Read More
Norwegian Gem...New England Cruise. Sept. 2015 The beds were horrible! No box spring..just a metal bottom. mattress was very used. dipped in the middle. was topped with a foam pad. when we complained, we were given bed pads folded in half, placed on the mattress. when I complained again, I was given the bottom floor of a baby crib...folded and placed under my mattress, which made it hard as a board. the staff were very nice, except for several bar tenders. I do not drink alcohol on a regular basis, I prefer soda. so I paid $57 for unlimited soda for a 10 day cruise. most of the time, when I presented my prepaid cup to a bar tender...you could tell they were not happy and seemed bothered by waiting on me. 2 ignored me and 1 was slightly rude. I did find one friendly bar tender in the atrium, so I went there every time I could. the food was good and there were plenty of choices. the person that took care of our room was very nice. there were not enough activities that were of interest. the shows were cheesy. bingo was disappointing. however, most of the live music was good. Cyndi McLeod trio was great! smoking was allowed in the casino. I am a smoker, but could not stand being in the casino because it was just too smokey. My mother does not smoke, so she did not enter. While sitting in a bar area, listening to live music....the smell that seeped out of the "cigar room" was not good. Poor organization while trying to get people ready for immigration. Had way too many people stuffed in a tiny waiting area for too long...to get off the boat for a shore excursion. Once off of the ship, the areas we visited were great! Disappointed that the outdoor pools were not heated. This was my first time on a cruise and it was a poor experience. Very disappointing. I may try a cruise again, but not with Norwegian. Read Less
1 Helpful Vote
Sail Date: September 2015
My husband and I just returned from our cruise on the Norwegian Dawn. This is only our 2nd trip with Norwegian. The ship was amazing, but our attendants were even more amazing! Our cabin steward, was Eqwardo and our Dining waiter was Kevin ... Read More
My husband and I just returned from our cruise on the Norwegian Dawn. This is only our 2nd trip with Norwegian. The ship was amazing, but our attendants were even more amazing! Our cabin steward, was Eqwardo and our Dining waiter was Kevin in the Aqua Dining Room. (I'm hoping he gets a raise from this review as well.) Their smiles were contagious. I loved that there were "crafts" for adults! I made the cards and sent them after I returned home to those who traveled with us. The food was great. The only negative remark I have is that the bar drinks were nothing more than kool-aid. And the ports were not what I would have expected. But when I cruise, I love just being on the ship and totally relaxed on my balcony!!! Thank you, thank you, thank you for making my trip so wonderful. I love to cruise and took advantage of the deposit for another trip before 2019! OF COURSE, I will be back next year! Read Less
Sail Date: September 2015
Our first cruise in 20 years. Last one on the Norway in 97. Embarkation and debarkation were painless, less that one hour each. The Dawn is an older ship and is starting to show her age. What made this cruise so good was the crew and ... Read More
Our first cruise in 20 years. Last one on the Norway in 97. Embarkation and debarkation were painless, less that one hour each. The Dawn is an older ship and is starting to show her age. What made this cruise so good was the crew and officers . Our first contact with the crew was Depak our steward. A big smile and welcome let us know we would treated well. Our room, 5628, was always immaculate and the the towel animals great. The dining room staff were top notch, still smiling and energetic even after a four hour service. All crew were clean and neat from the start of their shift to the end. We ate most meals in the Venetian dining room, even tho both dining rooms, Venetian and Aqua, used the same galley, it just tasted better in the Venetian. During peak times the managers and officers in their pristine white uniforms pitched in. They all worked together for the benefit of us cruisers. At first the notion of tendering into ports concerned us, my wife has bad knees and I have had a stroke, the tender crews were experts at giving us a reassuring hand on and off the tenders. We loved this NCL cruise so much that we already booked our next cruise for January 16 on the Norwegian Star and looking at the Panama Canal in 2017. Read Less
Sail Date: September 2015
I have travelled on royal carribbean, many carnival ships and now noreweigan. First off i give thumbs up for the entertainment. Shows on other boats were just okay. I felt like i was paying to see shows in vegas. The singers and ... Read More
I have travelled on royal carribbean, many carnival ships and now noreweigan. First off i give thumbs up for the entertainment. Shows on other boats were just okay. I felt like i was paying to see shows in vegas. The singers and dancers, to high swinging acrobatics, magic shows, and second city comedy acts were all superb. There was plenty of activity on board for non sunny days. On non sunny days i enjoyed the hot tubs. Food choices were good.I tried all free restaurants. Beware that if you port out of boston or new york it is considered an american cruise so everything that is charged on ship is in american money. My 50.00 can only gave me 35.00 u.s. I did miss the option of the movie screens that are on other boats. I brought a blanket in anticipation of watching movies outside. I booked private tours for most ports. For gaspe port i had no regret booking on ship the bonadventure boat ride. Was a highlight seeing all those birds and tons of seals on the rocks. Had time to walk the beach and make it to perce rock up close, another highlight. In la baie take the hop on and off bus for 20.00.There is an old mill and waterfalls the last stop in chicoutimi. I think taking the boat around the fjord would be good too. Nothing in the little town of la baie. Stay a extra day in old town, quebec its worth it. Do something to see boston before porting out, it is a safe, fantastic city. The other ports are amazing no matter what you choose to do. All in all was satisfied with this boat. Nothing new like the big ships have to offer but worth the money. Read Less
3 Helpful Votes
Sail Date: September 2015
Experiencing a trip (with some imagination) as explorers, fishermen, merchant seamen, or navy personnel may have done, except in the comfort of a large cruise ship. We hit some of the major weather patterns. Fog on the trip from ... Read More
Experiencing a trip (with some imagination) as explorers, fishermen, merchant seamen, or navy personnel may have done, except in the comfort of a large cruise ship. We hit some of the major weather patterns. Fog on the trip from Portland, ME to Halifax, Nova Scotia. The fog horn sounding, one could almost see some of the words from Captain's Courageous come to life. The thrill pretending to be an explorer going up a Fjord off the St Lawrence - to La Baie, Quebec. Being at the Citadel fortifications in Quebec City, overlooking the St Lawrence River, daring any enemy to try to drive up the river. Sailing in the Bay of St Lawrence at the entrance into the Atlantic - imagining you are in a Corvette (which is on Display in Halifax, Nova Scotia) escorting a WWII convoy of cargo to England in a rolling ocean moving your ship up and down on 20 foot swells whipped up by a cold wind while you are looing for U Boats that were out to kill you. (in reality the ride on the 1000 ft cruise ship was very smooth). Back to reality, the Entertainment was good. My wife and I participated in a lot of ship activities from, ping pong and shuffleboard tournaments to bean bag tosses to trivia. The Activities people on the Dawn deserve Kudos! Halifax, NC and Quebec are must sees. Food was very good to excellent. For specialty Restaurants, we loved the Moderno Churrascaria - but in talking to other cruisers - I recommend early reservations if you have a preference for your meat to be cooked rare or medium rare. For the main dining room (Aqua or Venetian) we preferred the Venetian - this was just a personal preference. Our Room steward(ess) was GREAT! We made use of the available games (Backgammon, Scrabble, Chess) and attended a few shows - generally pretty good. Enjoyed to entertainment/music in the bars and in the Grand Atrium. Read Less

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