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1,503 Bermuda Cruise Reviews

I chose this cruise as it included Boston and Bermuda which I have always wanted to visit. It was also for my husbands 60th birthday. We have not cruised with Celebity before, but have been with NCL, RCI, Carnival and P@O. Check in was ... Read More
I chose this cruise as it included Boston and Bermuda which I have always wanted to visit. It was also for my husbands 60th birthday. We have not cruised with Celebity before, but have been with NCL, RCI, Carnival and P@O. Check in was smooth. We had an ocean view cabin 7009 which was the biggest most well appointed cabin we have ever had. It had a huge window, 2 american sockets and 2 european sockets plus phone chargers above them and phone chargers next to the bed. There was plenty of storage, and big bottles of toiletries in the spacious bathroom. We were also provided with an unberella and a beach bag, plus beach towels. There was a large flat screen tele on the wall in front of the bed. Drinks, gratuities and WIFI was included in our price. We had the classic drinks package but paid an extra £100 to upgrade my husbands to the premium package as that included champagne and more choice of cocktails. It was well worth it. The internet was fast. The food in the main dining room was good but there was not much choice. A lot of things were served every night with only a few extra dishes. The portions were adequate and the sirloin steak very good. The buffet for breakfast and lunch was very good with plenty of choice but not as good in the evening. There were always plenty of free tables and no long queues at the stations. The choice of wine was not very good. A choice of 3 reds and 3 whites. If you wanted a snack in the day and didnt want to go to the buffet there was only the outside pool grill which just served hot dogs or beef burgers. There was always plenty of sunbeds and the towels were already placed on them for you which was a nice touch. The pools were lovely and very deep. The staff were all very friendly and polite. Two things that went wrong with our cruise were that I had pre ordered a birthday cake for my husband to be delivered to our room, it was not done and I had to go to guest services twice before he got it. It was then delivered late afternoon and as we had just got back in from an all day trip and were going back out in an hour we just had a tiny slice between us and were going to eat it the following day. However when we got back after our trip the next day, the cake had beem removed so we never got to eat it. Also my luggage did not get taken to our room. I eventually tracked it down at 6 pm behind the guest service desk with no explanation as to what it was doing there. The ports were ok , we could have done with more ports and less days on the boat. We took excursions from the taxis outside the boat in Bermuda, they were half the price of Celebrity excursions. We did the Freedom Trail in Boston, the guide was a bit boring. The trainee guide gave us better information. In Bar Harbour we did the mini bus and Cadillac Mountain tour, that was quite good but the guide kept forgetting things and repeating herself. Portland we walked aroung ourselves we did the trolley tour for an hour, that cost 21 dollars each. Our fellow guests were all retired and the whole entertainment seemed geared to older people. There was non of the fun of Carnival. RCI or NCL. For that reason we will not be sailing with Celebrity until we are a lot older and we are only 59. The gym was very good, I did the stretching and stomach class every morning at 7 am and that was good. We had a massage from Jane who is Thai and that wasexcellent. However we paid a "special price" for it on embarkation day 209 dollars each for 80 minutes, but on the final day the special price for it was 89 dollars! That was annoying. Read Less
Sail Date June 2019
The Celebrity Summit has just come out of dry dock and has had a terrific makeover. Folk say that she is now similar in some ways to the Edge, on which we have not yet sailed. The ship is handsome, the decor very soothing with a calm, ... Read More
The Celebrity Summit has just come out of dry dock and has had a terrific makeover. Folk say that she is now similar in some ways to the Edge, on which we have not yet sailed. The ship is handsome, the decor very soothing with a calm, serene, sophisticated aura. The cabins, in particular, are nicely done in beige tones. Lots of storage space. Sadly, no coffee table so room service is a challenge! The bathrooms are sleek but tight and their compactness could be an issue for some passengers. We weren't overly happy with the new configuration of the Oceanview Cafe. There seems to be more seating so finding a seat is not usually a problem but it always felt a little chaotic as passengers tried to navigate the various stations. There are a number of attractive bars, none of them ever overcrowded. Unfortunately, there seems to be no game or card room and, sad to note, no library to speak of (there is a miserable book nook in one of the lounges with about thirty books in a number of languages that is really unsatisfactory); this seems to totally ignore the likes and wishes of many of the passengers. Folk are now spread out on the ship playing board games and cards, occupying necessary space, for example, in the Oceanview Cafe. There is one small lounge next to Sushi on Five which was never, ever occupied which would have made a nice place for a library or cards. This entertainment aspect was not well thought out but seems to be a trend, assuming everyone is now content to be on their electronic devices. The on board entertainment on Celebrity continues to disappoint, never rising above the mediocre. However, on this sailing, praise to Anne Steele and Ric Steel (not related; they performed on separate evenings) two exceptional entertainers - above par! Our major disappointment was the cuisine in the Cosmopolitan Restaurant. Dining is usually a big plus on Celebrity but not on this occasion. Curiously, the food was just acceptable on the first five or six nights, never better than okay. Suddenly on, perhaps, day six the food improved significantly and was up to the expected Celebrity standards. It seemed quite peculiar and we couldn't find any logical reason for that; it was unfortunate that the first nights were really underwhelming. As always, the dining room staff was delightful. We must single out Branco, our Sommelier - he's just great! And the matre'd, Vitaly, does a commendable job. Our cabin attendant was excellent and we never wanted for anything. Embarking and disembarking at Cape Liberty was smooth and super easy. Read Less
Sail Date June 2019
We have cruised to Bermuda out of Boston for many years, and we are Platinum members, cruising toward the Platinum plus level. We love this cruise so much, we got married on the Majesty (remember that ship?). St George is as lovely as ... Read More
We have cruised to Bermuda out of Boston for many years, and we are Platinum members, cruising toward the Platinum plus level. We love this cruise so much, we got married on the Majesty (remember that ship?). St George is as lovely as always. Tobacco beach, churches, streets, shops, wench dunking, locals....We revisit there every time. I sometimes sit on the common and imagine the Majesty docked there. This past cruise, we went from St George to the Aquarium and Zoo and it gets better every time. From the Zoo/Aquarium we take the bus to Hamilton, do a bit of shopping and catch the ferry to the dockyard. Great way to spend the full day in beautiful Bermuda. Don't forget the dolphins, museums and mansion at the dockyard, and plenty of shopping. Just a few small suggestions for the cruise line.... A payoff printout should be embroidered into the Let-It-Ride table in the casino, I have seen it on other NCL ships. I think that there should be better rewards for Platinum members. Although times and limitations have come into effect, perhaps looking into a bridge tour for Platinum members and up. I did a bridge tour on the Majesty twice, I even got a pic of me sitting in the Captains chair with a captains hat on. We always tip the stateroom attendants extra at the end of the cruise, these employees are quite busy and deserve a little recognition for what they go thru. Same if we go to a specialty dining area (Moderno especially). Picture packages are a touch pricey. Enjoy!!!! Worth it!!!! Read Less
Sail Date June 2019
We picked this cruise because it was out of Boston which meant no air fare needed. Getting on an off the ship was easy. Service, entertainment an dining was amazing Cabin location with balcony was perfect. Balcony was large ... Read More
We picked this cruise because it was out of Boston which meant no air fare needed. Getting on an off the ship was easy. Service, entertainment an dining was amazing Cabin location with balcony was perfect. Balcony was large enough for family to hang out on. I would go again. Bermuda was a beautiful island. It was easy to get around. Staff was always very pleasant and helpful. Boston Port is easy to get around. Entertainment was great - performers were extremely talented Dining was incredible. Always something new to try if I wanted or comfort food if I wanted. We did our own shore excursion which was extremely easy to do. NCL offers a free ferry from pier in Bermuda to St George's. Easy to get a cab from there and and explore. Service was impeccable. Overall, we couldn't have asked for better service. We felt at home and welcomed at all times. Read Less
Sail Date June 2019
I've now set out to cruise on all NCL ships, having sailed too many times on one and the first one (NCL Wind) I sailed on was decommissioned many years ago. The Escape delivered! I purchased a guarantee cabin with one perk, which ... Read More
I've now set out to cruise on all NCL ships, having sailed too many times on one and the first one (NCL Wind) I sailed on was decommissioned many years ago. The Escape delivered! I purchased a guarantee cabin with one perk, which was the beverage package. This was my third guarantee cabin, and all of the locations have been great. The Escape is similar to two other ships I've been on: Breakaway and Getaway. They are all beautiful ships with many activities to suit many tastes. The only drawback I see with these ships is that they are a bit crowded overall and much too crowded in the pool area. I thoroughly enjoyed the shows Choir of Man and After Midnight, as well as the piano entertainer in The District Brewhouse. Howl at the Moon is getting pretty old and sloppy, although I admire the endurance and versatility of the performers. I've seen this show on many of the ships over the years. As a Platinum Latitudes member, this was the first time I was unable to use one of my coupons for a complimentary dinner at a specialty restaurant, as they were all booked up. Cagney's delivered an amazing meal and dining experience. Food in general at all of the venues was excellent. As a solo female traveler, I really appreciated the level of service I received at the bars, restaurants, theater, and guest services. I enjoyed a few of the solo gatherings and the coordinator did an excellent job! The New York/Italian/New Hampshire/Pennsylvania/Connecticut crowd was a blast to hang around with! Read Less
Sail Date June 2019
We were pleasantly surprised by the service, facilities and food on Escape. It is the biggest ship we have ever sailed on. The lounges, restaurants and bars are well designed and well maintained, the deck areas were always spotless and ... Read More
We were pleasantly surprised by the service, facilities and food on Escape. It is the biggest ship we have ever sailed on. The lounges, restaurants and bars are well designed and well maintained, the deck areas were always spotless and there were plenty of available sun beds throughout the voyage, something that has not always happened on smaller ships. As on most ships we had to wait for the lifts and they were usually crowded, specially during the stop in Bermuda when everyone was returning from shore excursions. We only used the complimentary restaurants, Taste, Savour and Manhattan, it was disappointing that they all had the same menu. We never had a problem with table availability though as we don’t eat early but there were queues between 5pm and 6.30 and you couldn’t reserve in advance. The food was good and there was plenty of choice. Breakfast however was rather a nightmare for us, being English, the waiters never seemed to understand us. Every day we had what we called the ‘Tea Ceremony’ because we had to wait so long for cold milk the pot of hot water went cold and had to be replaced. As we never had the same waiter twice it was the same every morning. They didn’t understand us wanting A1 sauce with eggs, a selection of pastries for our table or needing extra tea bags. My husband often asked for white toast but kept being served wheat. Do ‘white and wheat’ sound the same!? One day we sat for three quarters of an hour waiting for our main breakfast and we complained. The next day we were only half way through our cereals and fruit when came our eggs so there was no room on the table. We ended up receiving chocolates in our rooms, which was a nice gesture. We didn’t see any shows because The Americans book everything in advance on the first day or so, so we only saw a magician because it was free seating. I find it hard to understand why entertainment was put on in the Atrium, we weren’t bothered about the silly game shows and bingo that were so popular with many passengers. However there is not enough seating there and because there were chairs moved around to be in front of the screen it blocked the passage through the ship and was also incredibly noisy. One of our main issues was the noise around the ship, not everyone wants loud music pounding out all the time. There were no quiet bars on board where you can sit and chat with a cocktail or have a game of cards accompanied by a discreet singer or background music like other ships we’ve sailed on. Our other issue was the tiny swimming pool. It was impossible for people to have a dip to cool off because people are allowed to sit on the edge with feet in the pool. They sit so close together drinks in hand that it is impossible to get through to access the pool. We considered this to be a safety issue, the pool is deep and if there was a problem it would be difficult for anyone to gain access quickly. Apart from this is stops people from the sun decks from being able to have a cooling dip. Never had this problem on other ships. This should be looked into. Our room was spacious with ample storage and a decent balcony, the staff on the whole were helpful too. We didn’t appreciate the announcement the day before disembarkation that there would be a shortage of taxis at the port so it would be best to pay $45 pp for the ships transfer to the airports. Of course there wasn’t a shortage and the four of us paid $92 for a taxi with no wait at all. This also applies when in port, not everyone wants to take overpriced tours. In Bermuda we took a taxi to Horseshoe Bay for $35 between us. They were freely available at this set fee. That’s as it is, on the whole we had a great cruise on a sport ship to what for us was a new and fabulous destination. i hope the powers that be will listen to it’s passenger’s comments. Read Less
Sail Date June 2019
Although my husband and I are not first time cruisers, this cruise was the first for us in a few ways: our first cruise with NCL, first time for both the Flynn Cruiseport in Boston and Bermuda and first time for me traveling with mobility ... Read More
Although my husband and I are not first time cruisers, this cruise was the first for us in a few ways: our first cruise with NCL, first time for both the Flynn Cruiseport in Boston and Bermuda and first time for me traveling with mobility issues. Overall we had an enjoyable cruise. The Gem is a lovely ship and Bermuda a wonderful destination. We had beautiful weather for the most part and calm seas. The stateroom services by our cabin steward, Christian Paz, butler, Joaquin Dumipig, and concierge, Anoop Bhanu were exceptional. The Boston Cruise Port was convenient for us as we could drive there. The traffic at the Port is heavy, but we managed to sort ourselves out and use the parking garage and shuttle to deal with the car. Embarkation and disembarkation were made easy for us as because as Haven cruisers we bypassed the general lines which did seem to be congested. We also had a private waiting area and were then escorted onboard to Cagney’s for lunch while we waited for our cabin to be ready - only one of the perks for Haven level passengers. Dining and drinking: Our promo package included 3 free specialty restaurants. We chose Moderno, Le Bistro and La Cucina. All three were superior to the MDRs. I loved the escargot at Le Bistro, but overall we found that La Cucina was our favorite. We found that the MDRs had problems with getting food to the table hot, or sometimes even warm. We gave up at our second night at Magenta when both the appetizers and entrees were cool to the touch. I will give credit to the manager for coming over to try to offer us something else, but it was too little too late. We also enjoyed having the promo Unlimited Beverages package. Entertainment: We saw three shows at the Stardust Theater: the Welcome Aboard Show, Swing and Duo Wings - Aerial Acrobatic Show. The production band was especially good. We didn’t attend musical offerings in other venues as we found them to be excessively loud. At one point we decided to have dinner at O’Sheehan’s, but turned around as the music in the Atrium was too loud, and the singer sounded like bad Karaoke. Turning up the volume for a dance party is welcomed, but not in venues where you would like to carry on a conversation. Spa: I used the spa to get my hair shampooed and blown dry and had a manicure. Yes, it’s pricier than at home, but not outrageous. There was some up-sell, but it wasn’t too pushy. Accessibility Issues: Onboard the ship: Public halls are plenty wide enough for walkers, wheelchairs and scooters, but, beware of the narrow stateroom corridors when housekeeping carts can block the way. The theatre has designated handicapped passenger rows, but getting to them sometimes required going up and down a relatively steep incline. Restaurants are accommodating with ‘parking’ areas for the equipment once you’re seated. Hint: to avoid stairs, The Grand Pacific dining room’s accessible entrance is to the right of the stairs to the main entrance. I did find a fully accessible washroom on Deck 13 where Cagney’s and Moderno are located, but didn’t need or look for others. Going Ashore: Those of us with mobility issues face challenges finding suitable excursions offered by NCL. I had reserved the wheel chair accessible full island mini-bus tour, but it was cancelled due to lack of participation. We ended up hiring a private taxi for a tour and we were glad that we did. Of note: there is a road behind St. Peters Church in St. George’s that has a back, semi-accessible entrance to the church. It is well worth the effort to visit this lovely church and walk through the cemetery. The assistance to get on and off the ship at the dock was wonderful. The ramp can get steep at the end when getting off of the ship and there was always a strong person to help slow my walker down. When returning from walking around the Dockyard I would request and wheelchair ‘push’ up the ramp. The dockyard is fairly flat, but the surfaces can be uneven. 
The tram that circles the Dockyard can accommodate walkers. The National Museum of Bermuda was only accessible for me on the lower level due to a fairly steep incline to get to the upper area. The exhibits on the lower level were interesting and watching the Dolphin Quest participants was fun, but I was disappointed that there wasn’t more accessibility support from the Museum. We loved this itinerary and there are so many things to see and do in Bermuda, more than one visit is a must do for us. Read Less
Sail Date June 2019
While we were touring the South Pacific in January on the Aranui 5, cargo/passenger ship, I spotted a cruise with Celebrity called, “Sail Away and Beyond.” We had sailed with Celebrity many years ago in the Western Caribbean and we ... Read More
While we were touring the South Pacific in January on the Aranui 5, cargo/passenger ship, I spotted a cruise with Celebrity called, “Sail Away and Beyond.” We had sailed with Celebrity many years ago in the Western Caribbean and we thoroughly enjoyed the experience so we were tempted to book the cruise. The cruise started in Newark, New Jersey, sailed up the coast to Rhode Island, Portland, Bar Harbour, Boston and Bermuda for 11 days. This special promotion allowed us: Premium Beverage Package, Free Internet, Free Gratuities and $300.00 U.S. for our cabin. Excellent deal, only had to book airfare from Toronto to Newark, New Jersey. Upon arrival at the airport in Newark, we followed the signs to the baggage claim and then the taxi stand. A lady printed out a receipt for the transfer to the Bayonne Cruise Terminal. The cost was approx. $48.00 incl. tolls and tips on top. You paid the cab driver at the end. Fifteen minutes later, we were at the terminal. We arrived on a Wednesday, mid day, so that might have accounted for less traffic. Noticed, we passed a Costco Store on the way to the terminal. If I had known and did not have a beverage package included, it would have been a good opportunity to pick up some premium wine for our cabin since they allowed 2 bottles aboard upon embarkation. The whole trip was wonderful, highlight being Bermuda for us. Staff was outstanding: Wayan our Cabin Stewart, cabin 6082, mid ship, starboard side,(good location), Cosmopolitan Dinner staff of Ernesto, Priya, Josip were excellent, Cafe Bacio waitress, Olesnia was very efficient and friendly, Oceanview Restaurant-Amornlaka, our pastry and coffee lady was a treat to see with her smile in the morning for breakfast. Wine Stewarts at lunch were very accommodating and engaging-Rikka, Jenny, Josip, and Tetiania. Celebrity offered a variety of tours of which we only took two, one in Boston and one in Bermuda. There was a variety of entertainment and it was very good. We went to the 7 o’clock performance, then had our dinner seating at 8:15 pm. Menu also had a variety of selections. Evening meals in the dining room were varied and tasty but often luke warm by the time it arrived at the table. If I was to do this over again with Celebrity, I would chose seating on the fourth floor which was anytime dining with various guests because the kitchen is closer. Food had to be transferred from level 3 to level 5 in our case and I can understand why it arrived mildly warm. Dress was not overly dressy at dinner except for the “Chic” nights. If you are interested, I will write about the places we visited on excursions on Trip Advisor since I like their format better. Read Less
Sail Date June 2019
My husband and I chose this cruise mainly for the ports. Both embarkation and disembarkation went smoothly. The ship is beautifully refurbished and our inside cabin was spacious and always kept clean by the cabin stewards. We ate breakfast ... Read More
My husband and I chose this cruise mainly for the ports. Both embarkation and disembarkation went smoothly. The ship is beautifully refurbished and our inside cabin was spacious and always kept clean by the cabin stewards. We ate breakfast and lunch in the Oceanview Café and dinners at the Cosmopolitan. The food in the Oceanview Café was ok, not great. The fruit selection never varied - 3 melons + pineapple along with unfrozen strawberries in the morning. I especially liked the stool seating facing the windows - it was nice to get an ocean/port view at breakfast or lunch. The dinners in the Cosmopolitan were ok, service was excellent. The tables in the dining room are squeezed together too close so a table for 2 may as well be a table for 6 or 8. We didn't use the solarium or outdoor pool area other than early in the morning or late afternoon (that was when there lounges available). If you like very loud music then the outdoor pool was your place to be--but not for us. The rooftop terrace was a nice quiet area if you could get covered lounges. We did watch a movie there and it was ok, again it was good if you had a covered lounge, otherwise you sat in the sun. This was a useless space unless you like sitting in the full sun. We did find other quiet areas to sit as well. Nightly entertainment was better than the usual ship singers and dancers. The guest speakers were excellent. Excursions we took were good. Read Less
Sail Date June 2019
Nice vacation with my parents and sister. Our parents are in their 60's and we are in our 20's. We live in philadelphia, so we love departing from bayonne only 1 1/2 hour drive. Easy embarkation, they only had 2 security lines ... Read More
Nice vacation with my parents and sister. Our parents are in their 60's and we are in our 20's. We live in philadelphia, so we love departing from bayonne only 1 1/2 hour drive. Easy embarkation, they only had 2 security lines open during peak boarding time at noon. We did have to wait in about a 15-20 minutes line. I guess they only use all the security stations for larger ships. Ship was just refurbished and looked really nice! This was our 3rd time on this ship and the renovations were really nice and modern! Cabins doors are not sound proof. You can hear doors slamming outside, guests and stewards talking. So many morning announcements, they had a crew drill at 9:30a.m. I like to sleep in when i'm on vacation, total disgrace being woken up everyday at 8 or 9 by announcements. On other cruises you could turn these announcements off in your cabin, there was a knob we turned off but didn't stop us from hearing the announcements. Captain would talk everyday at 9:30 then cruise director would come on and read the entire cruise planner. I put a pillow under my door but didn't help. On the tender days every 5 minutes starting at 8a.m. You hear a woman come on announcing the next tender ticket number, it should just be announced in public areas not cabin hallways!! Always working on leaking pipes inside the hallway doors starting early. Very hard to sleep in and we would have deep sleep signs on our doors and stewards would just hold conversations right outside. Public areas were clean and crew was fantastic, helpful and so friendly! The pools drains are really loud and became annoying to hear while you were swimming, sounded like loud traffic. They have 2 outdoor pools, however were cold. Only swam when we were in bermuda. The solarium pool is hot and has jets and an area to lay on, relaxing. Broadway shows were only okay and they don't have enough entertainment for a 11 night cruise, felt like we just had the entertainment they use for a 7 night. Kept having silent disco parties had 3 total and that was the only party or activity to do besides the shows. Guests were mainly 65+ and i think silent disco is for younger people and it was a disgrace that's all that was offered on those nights. They said there would be a abba night, never happened. They had one motown theme night, no other theme nights. Most of the shows were just one singer. I'm not saying they weren't good singers, just we find those shows boring and we ended up leaving. They had 2 comedians that were funny and the late night comedy show was okay, the audience was older and i think the comedian was uncomfortable being too dirty. They had a comedy magician that was awful, it's like a kid show. I don't know anyone over the age of 8 who would enjoy this show. Stupid jokes and skits with stuffed animals, waste of time. They had a motown trio and they were good, however compared to the other shows they were the best of the cruise. They don't use their singers and dancers enough. Most of the time they were just eating in the buffet. They should have had a 3rd show. No welcome aboard or farewell show. The 2 house band female lead singers were horrible and i didn't mind they didn't play enough, i like the radio or dj more. The line dancing they had were fun. So many crew members eat in the guest's buffet. It used to just be a few officers on other cruises, now singers, dancers, kids crew, casino staff, spa, gym crew would all be in the buffet. Sometimes you would have to wait in line behind them while getting omelets, pastas. They should be eating in the crew area. More employees than guests were in the buffet at times. Dining room waiter and assistant waiter were fabulous. Food selection was usually poor, however the food i did like was good. Buffet selection was good and food was good too. I loved scoops plenty of ice cream and sorbet. Only they didn't have chocolate custard everyday. Spa cafe was good, loved the chicken salad and was a good location right near solarium pool. Great weather in the ports. One sea day it rained. When we were in rhode island and maine it was too cold to go outside on deck. We like sitting out on deck, so we decided to just take caribbean cruises moving forward. We loved being on deck when we were in bermuda. We did have a nice time and would sail on celebrity again. Just cabin doors need to be sound proof and you should only hear emergency announcements, crew drill used to be later in the day. More activities and theme parties need to added. Read Less
Sail Date June 2019
I'm a glass if half full kinda guy so read my review with this in mind. I decided to take my 20yo daughter on a decompression vacation the day after she took her MCAT test after 6 months of study. We booked at the very last minute. ... Read More
I'm a glass if half full kinda guy so read my review with this in mind. I decided to take my 20yo daughter on a decompression vacation the day after she took her MCAT test after 6 months of study. We booked at the very last minute. Cruise Outlet messed up our reservation so we ended up in an ocean view room with no perks instead of balcony with all the "Free at Sea" stuff. The ride to NYC from NH was uneventful and we ended up at the port by 11:00. The embarkation lines were pretty long and it took a couple hours to get on board which was fairly annoying. We had booked last minute so we had to visit customer services to give them a credit card and to sing the forms so my daughter could drink on board. The lines were short and we had no issues. We decided to have lunch, but after rejecting the mess at the buffet, we got to O'Sheehan's just as it closed for the mandatory drill. Oh well, a little fasting before 7 days of overeating probably isn't a bad thing. The Escape Man this is a big ship. I went on a few cruises 20 years ago and things are a lot bigger now. As others have mentioned, the elevators are a major issue during busy times. We just took the stairs. It's good exercise, but going from 5 to 17 is a haul. The top decks are huge. There were usually chairs available, but there was virtually no place to get out of the sun. I know it's impossible to ever have enough pools and hot tubs for 5000 people. I think the same group of Jersey bros pretty much monopolized one of the hot tubs every day with enough bud lite to keep them pretty happy for the next month. Other than the top deck, outdoor space is really limited on the Escape. We spent a lot of time reading in the comfy seats on deck 8. The only problem was if you ever left (like for lunch), you'd never find a spot again. The inside of the Escape on decks 6/7/8 smells like an old ash tray. I'm not sure who thought allowing smoking in the casino that is open to 3 decks was a great idea. It was kind of a flashback to my grandmother's living room in the 50's. Cabin We ended up in an ocean view cabin (5728). It was nice enough and clean. I wish there was a place to sit and read rather than lying in bed. The window is big enough to sit in, tho you'll get a little dizzy with the ocean whizzing by just 25 feet below you. The beds were comfortable and bathroom was fine. There was plenty of storage, but having just 3 outlets was a hassle trying to keep phones, ipads, headphones etc all charged up (especially if you fall asleep with your ipad as I usually do). Meals We ended up eating in specialty dining 5 nights. Reservations were easy to come by the 1st few days, but got really hard the last couple. Moderno Churrascria - Excellent salad bar. I could have been happy just eating there. Too bad it was the only salad bar on the ship. The meat was good but not great. I think NCL tries to pass pot roast off as fancy steak by wrapping bacon around it. The pork and lamb was ok. The roasted pineapple was excellent. Teppanyaki - The Japanese jokes get old after about 10 minutes (I never saw any of the large numbers of Japanese guests eating there, but I would have been a little offended if I were them). The food was excellent. I ordered steak and chicken, but there was left over shrimp and scallops so I sampled them too. All except maybe the chicken were very good. The green tea cake for dessert was horrible. La Cucina - We sat outside which was nice. The pasta appetizers were good but the sauce was a little thick. Maybe they sat under a heat lamp for a bit. The main courses were good as was dessert. Cagney's - We went there twice. The 1st night was excellent. The filet was perfect, as were the side dishes. The Creme Brulee and 7 layer cake were both great. The 2nd time, we ended up with a 9PM reservation and I think the crew had checked out for the night. I had surf and turf this time. The filet was extremely rare (I ordered it medium). The shrimp were small and tasted like the frozen ones from the grocery store. 4 of our 5 side dishes showed up 5 minutes after the main course was server (the 5th is still AWOL). Dessert kind of saved the day. MDR - Really not that bad other then a lot more kids than in the specialty dining rooms. We ended up next to the band in the Manhattan Room and has to ask to move since it was very loud. The french onion soup was very good. I had a pork entree that was as good as what I'd eaten in the specialty dining rooms. O'Sheehan's - We ate breakfast and lunch here most days. The made to order omelettes are good. The corned beef hash is nice. They don't have a clue how to make toast though. I finally figured out they had english muffins the last day and it was toasted perfectly (too bad it came out 10 minutes before my eggs). We had fajitas for lunch a few times and they are good. My daughter liked the burgers and the wings. Drinks/Bars - As I mentioned earlier, Cruise Outlet screwed up our reservations, so we were in the small minority of people on the ship without the drinks package. We had a $30-ish bottle of wine with most dinners and for the most part they were pretty good for the price (at least before the automatic 20% got added on). We liked the District Brew House until they ran out of Dogfish Head IPA on day 5. We had a Margarita at it's 5 O'clock Somewhere but it had almost no alcohol in it for north of $30 for 2 of them. I assume thats a side effect of most everyone having "free" drinks and not wanting to knock everyone out before 5 O'Clock. We would never drink enough to justify paying $120/day/person for the drinks package, but it sure would have been nice to have it for free. Entertainment Loved Choir of Man Slept through After Midnight The WIne Lovers lunch show was entertaining Liked Howling at the Moon. The audience is pretty entertaining and the performers are fun There was nice music at the Tobacco Bar a couple nights, but people were talking too loudly to enjoy it. Bermuda What can I say... It's beautiful. Everyone is very friendly and I never felt the least bit threatened. I'm not crazy about King's Wharf since it's off in the middle of no where. The last time I went, the ship docked at St Georges, but I guess modern cruise ships are too big to get in there these days. We did take the free NCL ferry to St Georges one day. It's a great little town and an easy walk to Tobacco Bay. We rented pedal bikes one day and logged 25 or so miles biking down to Horseshoe Bay and back. The rail trail is very nice for biking once you find it (it starts a couple miles from the port). Horseshoe Bay is a total mess. Wall to wall people and the day we stopped by the beach was covered in seaweed. We did fine several unoccupied beaches along the way as well as Fort Scaur which is very interesting. We went on the local shipwreck snorkel trip. The boat was nearly empty and it was a good time. In the End... I'd do it again. Hopefully with a Balcony room so we had some private outside space. The NCL Escape is nice enough. I'm not sure specialty dining is necessary, but it does get you some variety. I'd love more time to explore Bermuda off the beaten track Read Less
Sail Date June 2019
Chose this cruise because with it having only one port of call I was able to commit to some much needed R & R. Cruise over all was excellent. NCL was very kind and gracious to support our CC Meet and Greet Group and they, I will say, ... Read More
Chose this cruise because with it having only one port of call I was able to commit to some much needed R & R. Cruise over all was excellent. NCL was very kind and gracious to support our CC Meet and Greet Group and they, I will say, did an outstanding job at hosting us. The cruise met our needs. 5 start accommodations, food and entertainment all the way. My only not so positive feedback rests in the increasing number of pay per use restaurants; I feel they are becoming a bit over kill and the fee structure they have in place for the drink package could use some tweaking. ie. my spouse, for religious reasons, does not consume alcohol however eligibility for the (included) drink package relies on both occupants in the cabin purchasing it. As well, the gratuity fee that was asked of me to pay upfront I felt was excessive given the amount I drink. I opted to pay for drinks as I went along and my bar bill turned out to be less than what I would have paid for the upfront gratuities for one person. I feel a better situation would be that when the cruise line is offering a free drink package that it is contingent on the fact that with each drink ordered on the ship that the cruiser knows that he/she will be billed a ie 20% gratuity fee thus the gratuities would be more fairly charged out. My only other last bit of feedback rests in the fact that the past 3 NCL cruises I have taken - not once did our cabin steward introduce him/herself - no customer relations / friendliness on that level. This has left me wondering if this is actually NCL's intention that stewards stay clear of patrons or minimize their interactions?? My historical experience with other cruise lines has been that stewards introduce themselves on the first day, provide assurance that if there is anything needed to let them know and are friendly with hello/have a nice day etc on a daily basis. All other staff on the ship were over the top professional, respectful and friendly. Thank you. Read Less
Sail Date June 2019
We loved this cruise and the boat was amazing. The staff were very helpful and kind. Our cabin was always clean and the public areas were also always clean. We only had a few suggestions. The speciality resturants were amazing. The food ... Read More
We loved this cruise and the boat was amazing. The staff were very helpful and kind. Our cabin was always clean and the public areas were also always clean. We only had a few suggestions. The speciality resturants were amazing. The food was good but we waited a long time for food when we went. We actaully missed a show we had scheduled because the meal took so long. They book us for another night to see the show but it wasn't when we wanted to go. Also we were on deck 15. Spa mini suit with balcony. While most of the time we did not hear the action from the pool deck above us we did hear it sum. If you are on deck 15 you will be fine but given a choice I would choose deck 14 or 13. We had the spa package and hosntley didn't use the spa that much. It was nice and very clean but mostly used by older folks and the heated lounge chairs were hard to get. I am not sure I would pay again for the spa room. If you want to lay inside a lot consider doing it but other than that it wasn't amazing. Read Less
Sail Date June 2019
This was our 24th cruise, and we went out of Boston to celebrate our anniversary and to avoid flying to Florida. We upgraded to a suite about 6 weeks before cruising and I would do that again just to take advantage of eating breakfast and ... Read More
This was our 24th cruise, and we went out of Boston to celebrate our anniversary and to avoid flying to Florida. We upgraded to a suite about 6 weeks before cruising and I would do that again just to take advantage of eating breakfast and lunch in their private dining rooms, Moderno and Cagney’s. Overall we had a nice cruise. EMBARKATION: Embarkation in Boston is always a problem. This is our 3rd trip from Boston to Bermuda. We arrived at about 12:45 and it took us about a half hour to get to the escalator, then through security and check in. Upstairs it was rather chaotic with one Port Authority woman, in particular that was yelling at the top of her lungs for people to “FORM ANOTHER LINE. HURRY UP, KEEP MOVING”. From there it was another 20 minutes before getting to an agent. All of this is not controlled by Norwegian, but the Port Authority. After that we were escorted by a butler to Cagney’s to enjoy lunch, although our room was ready, and it was nice to unwind after the boarding experience. THE SHIP: The ship is clean and there are many areas for passengers to enjoy. Don’t miss the Great Outdoors at the back of the ship on deck 12. It was probably my favorite spot. Never felt really crowded and it has a large bar, and a small buffet area for snacks (check the daily schedule). The ship can be challenging to navigate as not all elevators go to all floors. DINING: We were able, as suite guests, to have breakfast in Moderno and lunch at Cagney’s. Breakfast was always great; the waiters and waitresses very attentive and friendly. The hostess, Anima, was so sweet, always called us by name and inquired about what our plans might be for the day. The concierge, Anoop, was the best we have ever had on any cruise. He was at his desk in Moderno every morning, ready to help with anything we might need and was able to change our reservation one night with no problem. We got food a few times in the buffet area (actually got food there, and brought it out to the Great Oudoors and once into LaCucina – which is open to the public to use for seating at lunch). Most of the food on the ship was very good, and I don’t understand the complaints I have seen in reviews. LaCucina was a great restaurant and we enjoyed it thoroughly. Cagney’s was good too (try the lamb chops),but again, there was not enough staff and the waiters were actually running to try to take care of everyone, and it took away from the dining experience. LeBistro was very disappointing and we canceled a second night we had scheduled there. ENTERTAINMENT: We loved Guitar and Vocals with David Conley. Definitely look for him on the ship and go take in a good time. Do not miss him. The Sea Shakers were very good by the pool (more on the pool area later). There was also a group from Boston on the cruise, The Reminissants, and they were awesome. They will be playing at Hampton Beach this summer and we plan on seeing them there. The casino was OK, but the table games were a little steep for us. I love Let It Ride, but at $10 minimum, that comes to $20 a hand if you bet the bonus ad have a losing hand. It was a little smoky, as all casinos at sea are, but not as bad as many others we’ve been to. STAFF: I must say all the staff we encountered was friendly and helpful. Everyone was smiling and working very, very hard. There is definitely a shortage of help, especially in the lounge and dining areas. The casino had ONE bartender on a sea day, when it was packed. Although he was working as fast as humanly possible, he could not keep up. Same was true in Magnums, where waitresses were literally running to try to keep up. THE POOL AREA: As I mentioned, this was cruise #24, and I have NEVER seen so many chair hogs EVER… By 7:30 all lounge chairs were covered with towels, being reserved for large groups of people travelling together. We would see this as we were having breakfast in Moderno. Those towels stayed there all day, whether they were being used or not. I actually saw women headed to the beach in Bermuda, who had towels on the chairs and told their companions they would be back after the beach. There were families with young children who didn’t have a chance to enjoy the pool. No one from Norwegian ever attempted to remove those towels. Supposedly if no one used the chairs, after one hour, the towels are to be removed. This was outrageous and I would encourage anyone who sees this on future cruises to go to a staff member and point out those empty, towel draped chairs. Because I only want about an hour of full sun, I could sometimes find a lone chair, I didn’t make an issue of it. I should have. I sat in one such chair one day in the middle of about a dozen towel draped chairs with two people seated at the end. I sat and closed my eyes, and sure enough, a woman approached the couple and asked if they had “reserved” chairs. She was told yes, all of them in the row including the one “that lady” is sitting in. I turned and told them I wouldn’t be there long. This was only because I hadn’t yet put on my suit or sunscreen. This chair hogging is to be considered before booking a cruise with Norwegian if you love the sun and pool. DISEMBARKATION: A nightmare. We were supposed to have priority disembarkation at 8:30 with the concierge. That didn’t happen. No one pays attention to the time they are assigned to leave the ship. It’s a free for all. Once we collected our luggage, we went outside to get our ride home. Complete chaos. No parking area for taxis or limos waiting to pick up passengers. Police were screaming at taxis to keep moving. Boston is not really ready to handle large ships for cruising. This may be a lengthy review, but I am, after all “Fussy Lady” and wanted to give you as much info as possible. Read Less
Sail Date May 2019
We chose this cruise as my husband does not like to fly and Boston is convenient to us. We enjoyed the cruise. The water was choppy the first night - it always seems that way when leaving Boston. The ship crew could not have been ... Read More
We chose this cruise as my husband does not like to fly and Boston is convenient to us. We enjoyed the cruise. The water was choppy the first night - it always seems that way when leaving Boston. The ship crew could not have been nicer. Anyone we encountered was helpful and had a smile. The entertainment was good and the atmosphere was very casual. We ate a lot at the Buffet and it was pretty good. The best meal for my husband was the Lamb Shanks - served in the dinging room - he said it was the best he ever had. While we didn't always like the main entrees offered, we always found something that we liked. We liked the Brazilian Restaurant - where they slice the meat off of skewers at your table. We paid the $20 so we each could text each other while on ship. I really like the NCL App and recommend it. you can instantly see your bill and track expenses as well as see what is happening on the ship. The texting worked great. Folks like to save deck chairs starting at 6am - I wondered if they had done it the evening before. But towels are monitored and moved after 1 hour if no one arrives. The gym was very nice and we also use the decks to walk laps (when not wet). We checked into the cruise at 10:30 and waited about 1/2 hour to board the ship. Disembarkation was easy. We had to wait in a line to get off but it moved quickly enough for the thousands of folks on board. Read Less
Sail Date May 2019
The first thing I noticed about this ship and continued to experience was the amazing staff. Everyone was so friendly and helpful. This was our first time with NCL. I found that the ship was not as easy to find my way around as some ... Read More
The first thing I noticed about this ship and continued to experience was the amazing staff. Everyone was so friendly and helpful. This was our first time with NCL. I found that the ship was not as easy to find my way around as some Royal Carribean ships. But otherwise the different options for eating, the pool area, and lounges added a lot of variety. My biggest complaint is the buffett. The food area was all in one area that got super crowded and seating was hard to find or you had to sit far away from the food. I was also disappointed in the food options at the buffett. For kids that do not go to the kids club there are very little options. There is no more than one baby group a day for 45 mins. There is a great kids pool. We were unable to enjoy any shows because of the kids but I heard they were great. Read Less
Sail Date May 2019
I must say that Bermuda was beyond beautiful and the weather was perfect. The ships refurbishing is really nice. The cabin colors were perfect. The shower is a little small and the grab bar is not in a great place. Lots of banging into it ... Read More
I must say that Bermuda was beyond beautiful and the weather was perfect. The ships refurbishing is really nice. The cabin colors were perfect. The shower is a little small and the grab bar is not in a great place. Lots of banging into it while showering. The crew was amazing not one complaint. The wine master Sedat went above and beyond to keep us supplied in great wines. Did the chefs table and would highly recommend it! Fabulous menu by Daniel Boulud. Aqua is a great restaurant, portions were adequate, food was good. Qsine was not a favorite for us, neither the seafood lunch or dinner. Really enjoyed the ports, both Boston and Maine. Clam chowder and Maine lobster what could be bad. The only issue we had was when a passenger was struggling in pool and she needed assistance. Someone should have had the pool closed without me having to have told them too. Read Less
Sail Date May 2019
No flights necessary, big plus, love Bermuda and Bar Harbor although temperature spread was alarming. Low 80`s in Bermuda and mid 40`s in Maine. Coming from Virginia, the southern approach allowed us to take a room on Staten ... Read More
No flights necessary, big plus, love Bermuda and Bar Harbor although temperature spread was alarming. Low 80`s in Bermuda and mid 40`s in Maine. Coming from Virginia, the southern approach allowed us to take a room on Staten Island's Hilton Garden Inn, included parking and shuttle service to the ship and back. EZPZ, less traffic. Embarkation was a snap at 11:30 am and the new policy of "drop your luggage in your cabin before lunch" was big hit for all. Our aft cabin was like a spring breeze, colors were shades of grey and light pink, light carpeting and drapes, glass door-ed cupboards and more drawers a plus. Big negative for us, no knobs in room or bathroom. YIKES! Where do you hang robes or coats especially with full closets? Not all the rooms were that way but when I questioned this, the reply was "clean, less cluttering" wrong. We ate mostly in Blu but breakfasts in the cafe were easy if you are and early riser. Did not need to think about specialty restaurants, ate 1 dinner casually and it was fun too. What we saw of the entertainment was very good, the combined voices in concert were probably the best we have ever seen on a ship. Overall, service and smiling faces were exceptional, lots of new hires breaking and blending in easily. Read Less
Sail Date May 2019
I always choose to sail out of NYC because it's easy for me to get there and NO FLYING!! I love cruising with NCL because of the "do what you want to do" atmosphere. There's always fun night parties and passengers ... Read More
I always choose to sail out of NYC because it's easy for me to get there and NO FLYING!! I love cruising with NCL because of the "do what you want to do" atmosphere. There's always fun night parties and passengers of all ages attend and seem to really have a great time. The dining options are very wide, and although I did not do specialty dining this time, I have in the past and they are worth the experience. The main dining room menus offer a good variety of food AND you can always order 2 entrees so we can try different foods. The servers were a bit slow on some nights. Our balcony room was perfect and spotless. The Island of Bermuda is the most beautiful island. I have been there 4 times and it does not get old. Horseshoe Bay Beach is outstanding. There are taxis right at the port that can take you for a flat fee of $7.00 per person one way, plus the cab driver gives you information about the island, all you have to do is start the conversation. Enjoy!!!! Read Less
Sail Date May 2019
We chose it because of the 3 days in Bermuda. It was great. Also loved Bar Harbor and Boston. I did not like that they have eliminated the card room. Met Mah Jongg players on cruise critic but there was no place with a table big enough to ... Read More
We chose it because of the 3 days in Bermuda. It was great. Also loved Bar Harbor and Boston. I did not like that they have eliminated the card room. Met Mah Jongg players on cruise critic but there was no place with a table big enough to play except in the buffet. Very awkward. I loved the captain’s talk on how the ship works. Very interesting. But, I wish there were more experts on board to talk about the ports. Historical info in Boston and info on Acadia National Park would have been nice. There was a lecture on star gazing, but that night was cloudy so we couldn’t see anything. The entertainment was great and the production singers and dancers were terrific. Our biggest complaint was the select dining. The wait on some nights was over an hour and then when they seated us, there were empty tables all over. They need a more efficient system. All in all, it was a terrific cruise on a beautiful ship. Read Less
Sail Date May 2019
Arrived at the port around 11 and only weddings and media were being checked in. So we waited maybe 15 minutes and then we were able to get to the check-in scanner-holding people who scanned your passport and check marked your boarding ... Read More
Arrived at the port around 11 and only weddings and media were being checked in. So we waited maybe 15 minutes and then we were able to get to the check-in scanner-holding people who scanned your passport and check marked your boarding pass. On through Security and then a short wait in the lounge with the other platinum guests; boarding started around 11:45. Went to our 9C aft wrap cabin to drop off our carry-ons. Cabin decor is nice with blue and beige. Closet space could be larger, or have drawers somewhere. There just one shelf high above where hangers go in both closets. Nightstand has a little storage; prior occupant left some lotion in the cabinet. Bathroom decor updated but not the toilet as it had a black ring in it that would not come off. Shampoo and body wash were good. Mattress was very comfy. Empty fridge which promptly received our bottle of wine we brought onboard. The balcony itself has not been re-done. The flooring had holes in it and whoever mopped it got wads of mop rope in it. Also the black rubber rings around the windows were in bad shape and missing on the inside in some places. This is where Carnival lacks attention to detail. And the tvs are blaring when you enter the cabin. This is an issue with their tvs---every time you turn it on the volume is blasting. Also, I noticed there was only one lounger on our huge balcony and asked the cabin steward to get another. He had some excuse like "this is how they're doing it now" however, once I was able to reach Guest Services on the phone, (on hold way too long hearing how important my call is) that person called the floor manager and shortly after that, another lounge chair showed up. So to those who get our cabin next: you're welcome! Headed to Guy's Pig and Anchor and enjoyed an outdoor lunch there. Wandered forward to Serenity area which was very nice. Huge hot tub; its own bar area. We liked this area a lot (and it helped that we were the only ones there at that time) but since our balcony had loungers, we spent most of our lounging time there. We came across brand ambassador John Heald while in NYC port and reminisced about our 2 day Carnival Dream cruise years ago--in a nor'easter. It was an adventure on a brand new ship. He was there for the ship-naming ceremony and was soon off to catch Legend in Alaska. It's odd on this class of ship to see cabins on deck 5 aft where the piano bar, comedy club and one other club used to be. The Comedy club is now in Limelight lounge which worked out just fine although people had difficulty finding the mid-ship entrance to Limelight. The night club that used to be across from Alchemy is gone and the piano bar is now there along with Red Frog which was host to many events. Nice, open space. Didn't like walking through the casino to get mid-ship. The shops are the shops, and the Java Coffee bar that also used to be on deck 5 is now in the atrium area of deck 4. Had very interesting and delicious-looking donuts and muffins there. Game room (with board games) is gone and a few games are in the corner of the coffee bar. There is also a coffee bar in the buffet and we got cappuccinos there. The ropes course looked cool. There is a pool table up there too that we tried to use on a sea day. Can't do it when there is any ship movement. There is outdoor exercise equipment there, as well as the basketball court, and up one deck is mini golf. Water slides looked fun but we didn't get to them this cruise. Spa pass in a non-spa cabin was $69+ for the 4 days. Gave you access to the saunas, steam rooms, infrared room and heated loungers.  Liked the outdoor movie screen and we caught the end of the newer Mamma Mia movie. 2 movies showed every evening. Muster still takes too long. Carnival must be the only line that still makes you line up outside vs. sitting in a theater or restaurant. We had YourTime dining option, and the one night we went for dinner in the dining room we went to the check-in desk on deck 5, waited in a very short line, got our table assignment and took the paper to the aft dining room and we were seated right away. Worked out nicely, and has pretty much every time we've done this since Carnival introduced the option a few years ago. Forgot we could have used the HUB app to secure our table. Got a reservation at Fahrenheit 555 on board. Food and service was very good. It's a smaller restaurant since it is part of what used to be the upper area of the mid-ship dining room. Tried a few times but we were not able to get a reservation at the Italian restaurant. We were waitlisted and they did call us the last night for an 8:30 reservation which we declined. Also tried out Bonsai, and the appetizer and roll we had were both very good. Guy's burgers are consistently good. I did miss the Mongolian Grill as that was my favorite restaurant on Carnival ships. Buffet is a madhouse at breakfast time so we went to Blue Iguana where hardly anyone else was. Check the Fun Times to see where omelet stations are--there are several at various locations, as well as other breakfast options. Sea Day brunch was very nice and there is a new menu. I missed chicken diavolo and the froot loop crusted french toast, yet there were other good things to have. Pastas, burgers, breakfast items, etc. Everything we had was good at the brunch and I used my platinum drink coupon here for a mojito. I took a pic of the menu but I have to try to remember how to post it! Chocolate Extravaganza is now just a few cakes and a fondue station. The dark chocolate cake was very good. The new map channel is useless. Bring back the old one! I still do like the bridge cam to see what's ahead of us since our view was side and behind the ship. I liked CD Chris from Scotland and his never-ending selection of kilts. I loved when his announcement ended with something like "whatever you do, put FUN in it." Thought that was great. Welcome Aboard show in the Liquid Lounge. I expected to see previews of cruise entertainment, but it was Chris the CD talking to the audience and having a contest which would determine VIPs for the cruise. Just took longer than I expected. Then there was a 10 minute performance of the singers/dancers which was just ok. We didn't go to any of the shows except both comedians. The guy was very funny. Musicians around the ship were quite good. We have OBC from our TA and Carnival gives me a hard time when I want to split it among the people in our cabin. Why can't they just split it between the people sharing the cabin like other lines do. Becomes a pain to have to figure out who gets what or what to pay for on my account to cover their OBC. Also, on the tv (and Carnival Hub app) your account seems to get higher and higher $ but they don't show the OBC being deducted. You have to go to Guest Services to get that (or a kiosk to print out your statement). All things I wish worked simpler on Carnival. Platinum gift was the lanyard with the cheapest, junkiest plastic to hold your cruise card. Nothing else onboard to trade it for I was told. Believe me, I asked. First sea day was quite rough but not our first rough seas to Bermuda. During the cruise we had wind, rain, sun, more rain, more sun. Quite a variety. We arrived in Bermuda just after the beautiful Royal Caribbean Anthem of the Seas. It was windy in Bermuda, so we got to Horseshoe via the $7 shuttle, and no umbrellas were being rented due to wind. We did see one go flying, so we understood. Nothing here is cheap--the 2 lounge chairs we got were $44. It really is a beautiful beach and it does, in the right light, look pink. In summary, I was overdue for a cruise and it hit the spot. I love being at sea on the balcony; it's my bliss. However, I do wish Carnival had done a real overhaul everywhere bow to stern since there was rust all over the stern, the window rubber I mentioned already, etc. There was also a foul smell mid-ship on the lower decks near the lobby occasionally. I was glad we were staying at the stern. A short cruise is better than no cruise! Read Less
Sail Date May 2019
After being away from Celebrity for 9 years, gave it another try. Have been going mostly with Holland America and Crystal. Though I enjoyed many aspects of this cruise, there wasn't a wow factor that would tear me away from my ... Read More
After being away from Celebrity for 9 years, gave it another try. Have been going mostly with Holland America and Crystal. Though I enjoyed many aspects of this cruise, there wasn't a wow factor that would tear me away from my loyalty to HAL and Crystal. The ship dry-dock earlier in the year was well done for the most part. However, it was quite surprising that they didn't refurbish the Revelations Lounge on deck 11. The upholstery was tattered and worn. To have spent so much money on the refurb, and to forget about an important venue much in need of refurbishment is somewhat of a mystery. The food in the Main Dining Room was quite good with great variety. However, I strongly recommend against their 'open dining' option. It is very disorganized, and the lines going into the dining room and the waits were very long, even though we had reserved times for each evening, and were Concierge Class. After 3 nights of this fiasco, we asked to be moved upstairs to the 8:15 set sitting, and that worked out quite well. The Ocean View Cafe and Grill (the buffet on deck 11) also had good food. The bakery station had excellent baked breads and pastries. Also enjoyed the carving station. At breakfast, the ham at the carving station went quite well with scrambled eggs. Though they had some good shows with the entertainers they brought in from on shore, the ships singers and dancers troupe was very mediocre at best. There wasn't a lot of variety either. Also, for such a big entertainment venue, the sound system in the Celebrity Theater was very poor. In talking with someone on the staff about that, they admitted it was a problem that they were working on. Concierge class is not worth the extra money. The only real advantage is the expedited embarkation and welcome aboard luncheon in the main dining room. The afternoon canopies were normally brought in around 2 to 2:30, too soon after lunch, and too long before dinner. 4:00 to 5:00 would have been more appropriate. Also, my room did not have the binoculars that were supposed to be there. Even though I asked about them, they were never delivered. When I spoke with the Concierge, he pretty much blew me off and was not very helpful or apologetic. The service was overall very good. Though we never tried any of the specialty dining venues, we were given high pressure pitches by a staff member from one of these venues to come and try them. Specialty dining was overpriced. The specialty coffee bar was very overpriced. After I ordered a double espresso, and was charged $5 for it, I never came back for the rest of the cruise. On HAL, I am a daily customer at their specialty coffee bar because their coffee drinks are reasonably priced and quite tasty. Found it truly outrageous that their all you can fit in a laundry bag special was $49.95, compared to $20 on HAL. By the end of the cruise you start to feel like you are more of a revenue center than a passenger. Though we enjoyed the cruise, and loved Bermuda, there wasn't a wow factor with the Summit, and several things they need to do better. Read Less
Sail Date May 2019
We booked this cruise 4 days prior to departure based on the value. We had attempted to plan a land vacation for the following week, but the estimated cost kept us focusing on a cruise. RC did not have any close by or in our price range ... Read More
We booked this cruise 4 days prior to departure based on the value. We had attempted to plan a land vacation for the following week, but the estimated cost kept us focusing on a cruise. RC did not have any close by or in our price range but we found NCL did so we booked. We became a little concerned after booking as there had clearly been some competition on the NCL customer support staff to see who could get our booking first. This lead to a little rudeness, which with explanation we would of somewhat understood, but we had to assume what happened on their end and just shake it off. The next day we received a call from a NCL supervisor asking us about the experience and we knew then something had happened. While we had nothing to do with what was happening the supervisor did provide some OBC which we thought was very generous and began to clear our minds about concerns that did happen during the booking process. Our travel arrangements were made. We normally travel the day before to the port of departure so we do not have to worry about arriving on time, especially living near Washington DC and know New York traffic can sometimes be a challenge. We chose to drive into DC early the morning of departure and take Greyhound into New York. This really was the only option since I had to work 8 am - 11 pm the day before. We were scheduled to take a 5:55 a.m. bus out of DC but since the driver decided not to show up we were delayed 2 hours before a bus finally arrived to take us into New York. Despite the delay we still arrived in New York around noon and a quick cab ride to the pier found us ready to check in. The check in process went smoothly and since we had booked so last minute, our key cards had to be printed, although that did not take very long. We boarded the ship and off we went to the box office to get reservations for shows that we had researched that we wanted to see. This was suggested on a couple of sites to do after boarding. We are not used to having to do reservations for shows, although we see the larger ships moving in this direction. We found the process easy and got all the reservations we requested. It would have been nice to have a print out when we left or something that linked to the App to remind us of what we had booked. We did have to go two separate times to guest services or the box office to confirm times for shows that we had booked. I guess we could have simply written it down when we made the reservation but were not thinking that far ahead. After making reservations we headed to the buffet for a bite to eat. We found plenty of options on the buffet. Several reviews talked about the spacing in the buffet to not be crowded especially the further back you went. We did not find this to be the case. The buffet itself was not crowded, however to maneuver around the people coming and going was sometimes tricky. While on the subject of food, we had decided that we would only partake in the complimentary dining options. While there were plenty of eating options, we wanted to try those that cost no extra and believed we could do something different each day on a 7 day cruise. Most of our breakfast meals were in the Garden Cafe or Margaritaville (we did none in the dining rooms), we did lunches or snacks in the Garden Cafe as well. We experienced Taste, Savor and the Manahattan for dinner and found it odd that the menu's were the same, just a different seating environment. While we only went to these one time, we found our service at Taste was a little less than typical and not in a great way. This was the only time that we found staff to seem uninterested in us as passenger. In fact just asking for water to be refilled seemed to be a daunting task. We chalked it up on them having a bad day and walked away assuming all servers in that venue do not have the same mentality. Two of the shows we booked did come with a meal as well, so we had two meals in the Supper Club. Overall, food options were good. Food was flavored more than what we are used to with RC and a little more salty. The point for serving warm food does go to NCL though, food was always hot when served, this cannot always be said with RC. This was the largest ship of the 14 cruises I have been on and will be traveling next year on Anthem of the Seas which I believe is comparable in size. While it will not be fair to judge RC for or against NCL on onboard activities I did thoroughly enjoy the different options that I am not used to having on the smaller ships. The ropes course was a lot of fun, although most of it stayed closed because of weather. I did two of the waterslides and while one is not really to exciting the other was lots of fun although there was a bit of a wait to participate. We really enjoyed Escape the Big Top (reservations required), never had done a group escape experience before and our team was only one clue from completing before time ran out. We enjoyed the Waterfront as well, especially in the evening. We did not spend much time at the bars or lounges as we are not big drinkers. We stayed away from the Casino as well. These all seemed to be enjoyed by our fellow passengers just not much interest to us. Entertainment was certainly different than what we have experienced on RC. The shows that it seems that NCL contract out were awesome. We saw the Choir of Men and thoroughly enjoyed it. The different entertainment at some of the pubs or the Headliner Comedy Club were about what was expected. We did not care much for the production that NCL did with their singers and dancers, rated about the same as RC. We also enjoyed the night parties in the H2O Zone. Always something different and really was a party atmosphere. Overall the ship was fun. We did find spaces that we felt were full of voids, although we assume it had something to do with the construction of the ship. Lots of dead spaces throughout. We were not impressed with all the food options (additional fee required). One or two may have been nice, but it seemed like that was all that was in the public spaces. The only negative we really found though was cleanliness. There was a clear and obvious difference in how RC cleans their vessels as opposed to NCL. We found many items were dirty and in some cases questioned when certain items were lasted cleaned. This is not the best situation considering how quickly illnesses and germs can spread in such a confined space. It was very evident to us and was probably the only area which could deter me choosing NCL over another cruise line. Our destination on this trip was to Bermuda for roughly 3 days. I had only been to the island once about 12 years ago and recalled finding it a bit lacking then. This trip did not change my belief in that. Day 1 we bought the transportation pass for the day, took the ferry to Hamilton. Arriving in Hamilton we just did not find many options. Now this may be our fault, since it was a last minute trip we had not really done much research on the island. From Hamilton we decided to go to St. George (we would later learn that NCL has a free ferry there from the ship). Taking the bus to St. George we arrived to find a small town with very limited options. While we strolled the streets for a little while we opted to take the ferry back to the ship to relax and grab dinner before once again heading to Hamilton for a weekly street celebration. Once we finished up dinner we went to stand in line to await the ferry, finally it showed and we were off. We arrived in Hamilton to find a very limited number of vendors or things to do at their street festival. It was really disappointing, especially knowing we had to wait again for the ferry to make a half hour trip back to the ship. Unless we were missing something I would not suggest wasting your time to attend this street festival. On day 2 we were excited about renting a moped to go to the beach, lighthouse and smallest drawbridge in the world. There was a rental shop near the ship. After paying we got to run a track to test our skills, while somewhat challenging the staff felt we were good and could be on our way. Unfortunately we were not good. The experience on the track was nothing like what it was on the roadways and especially having no experience on this piece of equipment. Needless to say about 3 miles from the port we crashed, causing some injuries. We knew we had to return the mopeds and get to the ship doctor for care. Our injuries did not stop us from getting the mopeds back to the shop (which were kind enough to refund us after seeing our injuries). Going to the medical center I ended up with 7 stitches and lots of bandaging. Although we did not let this dampen our spirits we laid low the rest of this day and just did things onboard. Day 3 (final day on island) we searched out a safer means of travel. Learning that there is a mini van option in lieu of the expensive taxis that would get us to the destinations we had attempted the day before. While the beach was out, because of the injuries we did get to see the smallest drawbridge in the world and visit the lighthouse and take some wonderful photos from the top. As we completed this we returned to the port to do a little last minute shopping on the island before our planned departure to head back to New York. Despite the daily follow-up visits to the medical center and a little rough seas, the return sailing was uneventful. We did some things around the ship and enjoyed out last day on the Escape. We would also learn that other passengers had seen or knew people injured just like up on the mopeds and really suggest to everyone to only consider them if you truly have experience and know what you are doing. Of course the rental shop is not going to tell you that for fear of not getting your business. While we do not blame anyone but our reckless selves for this, we do believe there should have been better warnings about this and more up front information at the rental shop about the dangers. Upon arrival and embarkation from the ship we had a late bus ride back to DC. We planned it this way to walked around New York and avoid traffic in DC. We spent the day walking Times Square and visiting some sites along with going into Central Park. By the time we got on the bus we were ready to sit and relax and enjoy the ride home. The trip from New York to DC was smooth and didn't take as long as expected. By the time we got to DC as well traffic was light and our travels home were not delayed. We would clearly choose to sail NCL again and would certainly recommend and travel again on the Escape. Read Less
Sail Date May 2019
This trip was for our grandson so chose a ship with lots of amenities for kids. Cruise description said included pool table, bowling alley and arcade but there is a charge and can add up fast over a 7 day cruise. Ping pong 4 tables so ... Read More
This trip was for our grandson so chose a ship with lots of amenities for kids. Cruise description said included pool table, bowling alley and arcade but there is a charge and can add up fast over a 7 day cruise. Ping pong 4 tables so you usually have to wait - no charge Basketball court great but held tournaments for over 18. A number of younger kids my grandson's age 10 but did not offer tournaments for them Strict children's pool with lifeguard blowing his whistle a lot and banning kids from pool after 3 warnings. Too bad they weren't as strict with their "No smoking in cabin and on balcony" rule Enjoyed food and lots of entertainment in Atrium Dress code - you only have to dress up for speciality restaurants. Shorts allowed in Savour, Taste and Osheehans for all meals. Bermuda and weather great, will go back again Enjoyed the ship and did not feel crowded except by pools on sea days which is normal. Would cruise again on this ship or one of the other Norwegians new ships. We all had a great time. Grandson said best vacation ever. Read Less
Sail Date May 2019
We chose this ship due to it sailing of of Bayonne New Jersey which is about a 4 hour drive from us. It was our first cruise ever and our 5 year anniversary trip. It was only my husband and I who went. We got a balcony room #12672 and the ... Read More
We chose this ship due to it sailing of of Bayonne New Jersey which is about a 4 hour drive from us. It was our first cruise ever and our 5 year anniversary trip. It was only my husband and I who went. We got a balcony room #12672 and the view was absolutely stunning! We thought the location was pretty good. Originally our trip was supposed to be a 5 day cruise with 2 days in Bermuda. However our trip was cut short due to someone having a medical crisis on the ship during the preceding trip and then having to turn the ship around to go to the closet port. We were suppose to depart New Jersey Saturday may 18th at 4pm but ended up leaving Sunday May 19th at 11pm. We decided to make the best of it and stayed in New York overnight visiting the Statue of Liberty and the 9/11 memorial was amazing. I felt RCCL did a lot for us to make up for it. They refunded us 2 nights cruise fare, plus drink package and key and any other add one you had purchased, plus refunded use up to $250 for the hotel stay the night before, and a 25 percent credit towards a future cruise. Those who did not want to do this were given the option of canceling with a 100 percent refund. Due to this I felt the ship wasn’t crowded and actually made it more enjoyable for those of us who went. We purchased the key for $25/pp per night and felt it was a good value for just my husband and I. We loved the priority check in, and choice departure as well as the farewell breakfast and lunch at chops. Bermuda was beautiful and the highlight of the day was definitely Hartley’s helmet dive! A once in a lifetime experience. This is a must do if you’re in Bermuda! Greg Hartley was very knowledgeable and took his time with us. Words can’t express how amazing this is! The shows were good especially liked “we will rock you” and the comedian that was on was prettt funny. Cons: The internet was awful and spotty barely worked! Even the Royal iq app wouldn’t work on the tv or the iPads or anything. Not much choice for food late night. Trip was too short. All in all I highly recommend this ship :) Read Less
Sail Date May 2019

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