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12 Helpful Votes
Sail Date: September 2018
We have been cruising for several years now on multiple lines. We are very familiar with Port Canaveral and enjoy sailing from there. Embarkation was fast and easy. Probably one of the best in our history. The Sunshine is a large Ship but ... Read More
We have been cruising for several years now on multiple lines. We are very familiar with Port Canaveral and enjoy sailing from there. Embarkation was fast and easy. Probably one of the best in our history. The Sunshine is a large Ship but not a mega ship. Large enough to not feel crowded. She had a major refit in 2012 changing from the Destiny to the Sunshine. My wife and I found her layout different than other ships and a little awkward at first to navigate. As always, our cabin steward was excellent and attentive. It is a personal opinion that industry wide, I have noticed a slight downward trend in food quality on the various lines. We make a point to dress and eat in the dining room for supper and for most breakfasts. The menu offerings were varied with some new items, but many of the familiar items and favorites seemed to be missing. Also portion sizes have shrunk a little. Not really a huge deal due to the fact that you can order pretty much all you want. We also make a point to try the Specialty options at least once a cruise. Some high points from The sunshine are the Havana Bar and its tastes of Cuba (gratis) and JiJis (15$ per person). JiJis is an inspired asian dining experience that was so SO worth it. Also I highly recommend trying the Chef's Table experience. It is worth every penny from start to finish. Just come hungry. Entertainment was on par with cruising. The stage shows were good but not wowing, although we had a master magician amaze us. This cruise had some of the best comedians we have seen and with fresh material. There was plenty to do on ship as usual. One really nice feature on the Sunshine is a 3 deck Serenity area at the fore of the ship. The service aboard was fantastic as usual. Our ports of call were Bermuda and grand Turk. Bermuda was beautiful. We, as a rule, do not book excursions, but rather "freestyle" and venture forth on our own. I took my time and did some research on Bermuda before our cruise and found some great travel options. The public transportation passes cover both ferry and bus. We spent some wonderful time travelling around and across the island, catching many sights and activities for less than the cost of one ship excursion. I highly recommend going to the Fantasy and Crystal caves, and a visit to St. George. Grand Turk is small and very flat. There are some neat sights there and some great shopping. Our whole goal was to sit beside the pretty blue water and do some snorkeling. We even managed to swim with an octopus for a while. There was plenty of beach sitting with free lounge chairs and clamshell shelters. Never did it feel crowded. And found an amazing little snack shack, The Beached Whale. I would definitely recommend this trip. Read Less
3 Helpful Votes
Sail Date: September 2018
I chose this cruise because I wanted to go to Bermuda, Embarkation was poor, this was the longest it had taken me to get on a ship in my 20 cruises since 1991.The Sunshine is a nice ship, this was my second time on board, it has a ... Read More
I chose this cruise because I wanted to go to Bermuda, Embarkation was poor, this was the longest it had taken me to get on a ship in my 20 cruises since 1991.The Sunshine is a nice ship, this was my second time on board, it has a difficult deck plan.Cabin was very nice I had a balcony 7249. Dining was very good except they did not follow my request that I had book from May 2017 for a table for two only.After talking very firmly with them this was resoled, We also dined at the Fahrenheit Steak house, the manager had very poor customer service skills, she however apologize for not greeting us. Entertainment and Activities was very good.Overall service was GREAT!!. Ports and Shore excursions was great I did the Island tour of Bermuda and it was wonderful.I also meet some wonderful people on board in including staff and cruisers,Overall this was a wonderful cruise and I would do this again. Capt. Greene Read Less
Sail Date: September 2018
Escape 9/9/2018 - This cruise was originally scheduled to sail to Bermuda but changed to NYC to Nassau due to Hurricane Florence. We departed from NYC a little early on a cloudy rainy day. We experienced very rough conditions the first day ... Read More
Escape 9/9/2018 - This cruise was originally scheduled to sail to Bermuda but changed to NYC to Nassau due to Hurricane Florence. We departed from NYC a little early on a cloudy rainy day. We experienced very rough conditions the first day and night due to TS Gordon. On day 2 the sun came out and the seas were flat calm. Rough seas - I am prone to motion sickness so I have come up with a routine while cruising. I begin Bonine at night about 2 days prior to sailing. Bonine can make me sleepy at first so by the time I cruise I am over the “zombie” state. I tried Dramamine unsuccessfully on one cruise so I recommend Bonine. Behind the scenes tour - Michael and his tour were amazing. We had a large group that needed to be divided so we split up and were treated to a very friendly event. It made us realize the hard work that goes on behind the scenes and we consciously try to be more conservative with our choices when on a cruise. Skyline Bar - We attended 2 events at the Skyline bar along with playing VP at the bar. The Casino at Sea event was accommodating with drinks and appetizers as was the Latitudes event. The NCL Latitudes event - We arrived early to the Skyline bar to get good seats and I’m glad because it’s standing room only. My husband played some VP while I listened to the live entertainment. Drinks and appetizers were served but with this large crowd it was difficult for the staff to get around to all. We sat for over 35 minutes without being offered anything to eat or drink. Hmmmmm, it’s not the best way to treat your Platinum guests. I finally went over to the serving area and obtained drinks for my husband and myself . When an officer asked if all was well we told him about service during the event. We were served some food. The bar is way too small for this event! We were introduced to the captain and senior officers. New itineraries were disclosed by the wonderful Michael who also shared information about new ships coming out. Teppanyaki - We have eaten at this restaurant on many occasions and between the food and entertainment from the chiefs we always enjoy ourselves. I noticed that the appetizers no longer included shrimp but we were OK with this. Make sure you have a huge appetite because food is plentiful. The Buffet - What can I say? It’s the same buffet typical of all NCL cruises. We avoid it on the first day and limit our visits. My husband likes to hit it in late afternoon for the cookies. The service is good and NCL tries to keep it as clean as possible. Mark was a friendly staff member that cleaned our area after we finished. We find it less crowded between 11:30-12:00 noon so we skip breakfast and eat a light lunch. Room - Our stateroom was a balcony and arranged as we requested with both beds put together. When unpacking a maintenance gentleman showed up to fix the lighting over our mirror. This did not bother us and we appreciated the fix. There was hair on the bathroom floor and one of of the three glasses in the bathroom did not have a paper cover. Either cover them all or don’t cover any. They locked the refrigerator and I’m assuming this is something new. We left a note to unlock it and remove the contents. Steward - We didn’t meet our steward until Wednesday and it was by chance. Our room was always cleaned and she followed our notes so I can say she was a good steward. Embark - NCL’s part on embarkation was smooth, friendly, and took about 5-10 minutes. Know that we have VIP checkin. On the other hand, we always seem to encounter the rudest port employees when leaving out of Manhattan. Why does one greet customers to their city negatively is beyond me. Room Service - We order coffee and bananas in the morning for breakfast. We try and order enough coffee for each to have 2 cups but it’s totally a hit or miss adventure. We always order 4 and sometimes we get 1 pot and other times we get 2 pots. 1 pot is enough for roughly 2 cups. We also order 1 milk and keep it in the refrigerator for future coffees. Breakfast room service can keep us satisfied until lunch. We try to only eat 2 bigger meals per day. Levity Comedy Group PG13 Quinn Patterson and Spencer James - You should reserve a spot and show up 10 minutes prior to the show because that’s when they give standbys the remaining seats. It’s standing room only. Both acts were highly entertaining and I would recommend an evening with this crew. After Midnight evening show - This is a must see show so plan on making your reservations upon arriving on the ship. Bayamo - The crab cakes were good. Calamari was both crispy and soggy within the order. I ordered the red snapper, shrimp, and lobster. All was good. There are so many options on board with their promotions that I’m not sure it was worth the additional cost. Cagney’s - This is for our steak lovers. My petite fillet was great but my husband’s porterhouse had parts that were a little chewing. The service was impeccable and we highly recommend his specialty restaurant. Spice H2O - On this cruise the adult only area was crowded. The chair horders were out but we found it easier to get a chair in the shade later in the day. In the morning to mid-afternoon we took advantage of the comfortable seating along the water front in another area. The regular pools were too crowded for our likes. Casino - The Casino was less busy during the day, early in the mornings, or late at night. We played mostly VP and some slots. One area seemed less ventilated and was too smoky for us but we liked to play at the bar where the ventilation was adequate. At night the bar area turned into a lively area with dancing and a variety of entertainment. As were many others, we were disappointed in the itinerary changes but we understood that I was Florence’s unpredictability that was the cause. This was our 4th sail on the Escape and we have already booked another cruise on the Getaway just after Thanksgiving. We love the new larger ships but know there are many more passengers. The smaller ships are more laid back and relaxing. One must choose what’s best for their traveling desire and the Escape has never let us down. Read Less
1 Helpful Vote
Sail Date: September 2018
Planned to go to Bermuda for a high school reunion but we were diverted because of the hurricane. We made the most of it because the sun was shining everyday and our fun times were at the district brew house. The piano man was great but ... Read More
Planned to go to Bermuda for a high school reunion but we were diverted because of the hurricane. We made the most of it because the sun was shining everyday and our fun times were at the district brew house. The piano man was great but even better was our server curly. Got our drinks and made us laugh. He was a good comedian. Our cabin was a mini suite and the bathroom was really nice, double sinks, big shower but the room was not bigger than a regular room. Not really worth the extra money. For 4000 plus passengers ncl really needs bigger pools. Food was good, drinks were also good. Service is always good. Didn’t get to see much of the entertainment since you needed to make reservations early. But the brat pack show was excellent!! I only got off at the private island but it was very hot and couldn’t find chairs so after a dip in the ocean I went back to the almost empty ship and had the pool almost to my self , also People still put towels out very early and I never saw any towels removed even after they were marked I always travel on ncl but like the smaller ships much better. All in all nothing to much to complain about We had a good time and I can’t wait till January for my next cruise on the dawn Read Less
3 Helpful Votes
Sail Date: September 2018
This was our 11th cruise on Norwegian in about 3 1/2 years. While it isn't a really big deal, we are now Platinum. We had cruised on the Escape before and liked it very much. We were "supposed" to be going to Bermuda, but ... Read More
This was our 11th cruise on Norwegian in about 3 1/2 years. While it isn't a really big deal, we are now Platinum. We had cruised on the Escape before and liked it very much. We were "supposed" to be going to Bermuda, but Hurricane Florence changed our itinerary. (Last year, a week later in September, we has a similar experience going to Bermuda that was interrupted by Hurricanes Jose and Maria.) So, we receive a phone call from Norwegian notifying us of the changes that were being implemented. We were now going to Port Canaveral, Great Stirrup Caye and Nassau. Except we weren't going to Nassau either, that was eliminated due to weather. Which didn't matter all that much to us. We had 3 days at sea going back to NYC. So much for our weather woes... The Escape- a GREAT ship... love it.. my favorite place to visit on the ship is the District Brew House. Not to forget, Cagney's Steak House, La Cucina and Moderno's. All in all, we still managed to have a great cruise. Priority disembarkation in NYC was the BEST ever.. we did the walk off, and were literally in a taxi within about 10 minutes... At Port Canaveral, we took a shore excursion of sorts by taking a $15 shuttle to Cocoa Beach. Dropped us of right next to RonJon, which is a very short walk to the beach..it was an awesome beach day, flawless, quick shuttle ride. Next stop was Great Stirrup Caye, which we didn't get to go to on 2 previous cruises due to rough water. It has been re-done since our first visit and it was much better this time. Walked far from the entrance and found a great shady spot (it was HOT and SUNNY) We were within easy walking distance to the food area and bars where we took advantage of the unlimited beverage package... Then Nassau was cancelled because of weather concerns (we had no issues on the way home to NYC) Anxiously looking forward to our next Norwegian cruise. Read Less
4 Helpful Votes
Sail Date: September 2018
We had traveled on RCCL before and wanted to revisit Bermuda with friends. The hurricane changed that we went to Nassau, Bahamas. RCCL had notified 2 days before and offered to give us a credit to be used on a future cruise. We opted to ... Read More
We had traveled on RCCL before and wanted to revisit Bermuda with friends. The hurricane changed that we went to Nassau, Bahamas. RCCL had notified 2 days before and offered to give us a credit to be used on a future cruise. We opted to go. Excursions were posted on the ship to Nassau, we chose the Glass Bottom Boat, very nice. However the hurricane persetied and we were told our 5 day cruise would be extended by 2 more days. So we went to Port Canaveral, again excursions were offered and we took a Boat Ride on a nearby river, very nice. But we were extended again now 4 days. This was difficult for some passengers as they had not packed enough medicine for the additional days. RCCl provided free shuttle transportation to area pharmacies with instructions on how to go about filling prescriptions. They also helped the 400 people who left the ship on Thurs or original last day. We were impressed with all the help and refunds we received for these changes which were not RCCL's fault. As always our cabin which had a balcony was very nice, clean lots of storage, the food was excellent used the in room service one morning. That was prompt and exactly what we ordered. The activities on the ship were ample several good lectures. The Captains talk is always a favorite of ours, learn about the things he deals with. The crew was as always amazing, cheerful, helpful and friendly. The entertainment was great, varied and very pleasing. Amazing since they were on every night, even on the extension. How the shore excursions were added with so little notice was beyond me but they were different and in all price ranges. The only negative was leaving the ship instead of the usual morning departure we did not leave till after 6 pm. This caused a lot of difficultly. Largely because directions were not followed. No doubt this will be corrected in the future. We are booked for a 12 cruise in Feb. and very much looking forward to it. Read Less
Sail Date: September 2018
We picked the Dawn because of the Garden Villa Suite. We had a total of 16 traveling with us and this ship provided the best living and deck space to get together each day. As with other reviews, the room was fabulous and the ship was ... Read More
We picked the Dawn because of the Garden Villa Suite. We had a total of 16 traveling with us and this ship provided the best living and deck space to get together each day. As with other reviews, the room was fabulous and the ship was good too. Roal and Jairus, our concierge and steward, were the two that made the suite life sweet. There were no requests made that weren't met with "let me see" and soon after have it happen (with one exception that I will mention later). They took care of the 16 as if everyone was staying in the suite. We were so spoiled in one week's time that everyone has a slight case of the blahs with the real life some two weeks after returning home. Another benefit of the suite is the use of Moderno restaurant for breakfast and lunch. We did this many times and the food and service was far above the buffet. We had a couple of hiccups such as NCL changing the itinerary the night before sailing due to Hurricane Florence. Everyone packed for Bermuda but we ended up in Canada. Don't fault NCL but they did little to make up for the disappointment. Everyone received a $30 credit which was a nice gesture but not proportional to what people spent on the cruise. The other head scratcher was that we had to pay for drinks brought up to the room even though we had the drink package. We had our own butler who was supposed to bring food and drinks so it wasn't a staffing issue. The rationalization given was that we had 6 bottles of booze that we selected as part of the suite and they gave mixers so we could make our own drinks. In the end, we would go on the Dawn if we got the chance to get the Garden Villa Suite. Read Less
Sail Date: September 2018
This was supposed to be a cruise to Bermuda until Florence reared her ugly head. We were notified late Thursday night via text that our cruise leavind Friday morning would now be heading to nova Scotia and bar harbor Maine. No ... Read More
This was supposed to be a cruise to Bermuda until Florence reared her ugly head. We were notified late Thursday night via text that our cruise leavind Friday morning would now be heading to nova Scotia and bar harbor Maine. No complaints about the cruise itself. The staff was polite & accommodating. The food was good, although the buffet could have been hotter. Only complaint is reimbursement for the difference in cruises. I dont mind paying for the cruise I took, but when I look on the website it's $300/person less than what I paid! By the way, this was our 1st cruise, but I hope it won't be our last! Although Florence ruined the location we made the best of it. I was amazed how friendly the other guests were. People would just start talking to each other like they knew each other for years. It definitely was a relaxing atmosphere! Read Less
Sail Date: September 2018
I had never been to Bermuda and this cruise fit my schedule and my budget. Also I wanted to try sailing in one of the Studio cabins. Sailing out of New York was different and I enjoyed the harbor views and got some great pictures. The ... Read More
I had never been to Bermuda and this cruise fit my schedule and my budget. Also I wanted to try sailing in one of the Studio cabins. Sailing out of New York was different and I enjoyed the harbor views and got some great pictures. The Studios are great for one person. There were few things I didn't love. One, I thought there was too much storage for hanging clothes and not enough for folding, but I made it work by hanging things I normally wouldn't have. Note they did not provide skirt hangers. Lots of standard hangers though. The studio lounge was lovely. The best coffee on the ship (outside of the Starbucks). Even the crew came by to use the machine in the lounge. Having the solo sailors meet and greet in the lounge every night was also nice. Norwegian does a great job with this program. As for the ship? I'm not really a fan of the 678 Ocean Place concept. It looks lovely but having the casino on an open deck in the middle of the ship made the whole center area smell like cigarette smoke. Even as you head into the main dining room the smell follows. This was true even after having been docked (not open and no smoking allowed) for 60 hours. As a former smoker this really ruined my enjoyment of the area. Read Less
2 Helpful Votes
Sail Date: September 2018
This was my boyfriend and I's first experience on Norwegian Cruise Line (I frequent DCL) and it did not disappoint! We had the Ultimate Beverage Package as well as the 3 day Specialty Dining Package. Embarkation could have been set ... Read More
This was my boyfriend and I's first experience on Norwegian Cruise Line (I frequent DCL) and it did not disappoint! We had the Ultimate Beverage Package as well as the 3 day Specialty Dining Package. Embarkation could have been set up a bit better. I felt like it was not 100% clear on where to go and a few of the workers were less than friendly. As we were trying to figure out where to sit we were yelled at to get out of the center aisle. They could have asked a little more nicely. Crew members on the ship were great and we always got served quickly, food was delicious. We did not eat in the main dining rooms and O'Sheenans was nothing spectacular. Buffet had a variety of options for us and was always good. I wish they had more of a variety of entertainment for those not hanging out on deck during sea days, I know there is only so much you can do. I also find it's a bit silly you have to PAY extra for some shows. We did not book any shore excursions through the cruise line as I found there was nothing worth while and we had a lot more fun exploring Bermuda on our own renting a scooter and going on a jet ski tour one day. Bermuda is BEAUTIFUL! One of my favorite places I have ever visited. We did self embarkation at 8 am. Our color was actually called around 7:45 and by 8:10 we were at my car that was parked at the pier. Overall, I would definitely travel with NCL again! Particularly because their UBP is awesome! We definitely got our moneys worth there and with the Specialty Dining Package. Read Less

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