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6,122 Bermuda Cruise Reviews

We booked this cruise because it was leaving from New York. If you are not a demanding person almost any cruise can be fun. This was our first cruise in about eight years and things have changed. Ships are bigger and everything is louder. ... Read More
We booked this cruise because it was leaving from New York. If you are not a demanding person almost any cruise can be fun. This was our first cruise in about eight years and things have changed. Ships are bigger and everything is louder. We had a mini suite balcony which was half the size of the balconies we used to get. But with all of that we had a great time. With the beverage perks available you aren’t being pestered for drink purchases. The specialty dining perk also was very good. There was never a wait to get into the complimentary restaurants. The pool area was small and crowded but that is because of the other activities on the upper decks. We never had a problem getting a deck chair on the top level deck. Entertainment was good and there wasn’t a problem getting reservations for the shows. Choir of Men was excellent but I wasn’t to thrilled wit After Midnight. Lounge acts were decent. Read Less
Sail Date August 2019
This was our third cruise with NCL and our first on Escape. The ship was beautiful and the crew members were nothing but pleasant, friendly and helpful. My teenage son had a special dietary need. We spoke to the Restaurant manager Jay in ... Read More
This was our third cruise with NCL and our first on Escape. The ship was beautiful and the crew members were nothing but pleasant, friendly and helpful. My teenage son had a special dietary need. We spoke to the Restaurant manager Jay in the morning of day 2. Jay assured my son that he and his staff would do all that they could to help him enjoy the food on this cruise. Thanks to Jay and his team, my son was able to pre-order his meals each day and he was able to enjoy the food that was made specially for him at the main dining rooms and specialty restaurants with the rest of the family. Overall the food on Escape is great. We mostly dined at the three free dining rooms and O’Sheehan. We bought the 3 meal specialty dining package so we have also ate at Cagney’s steak house, Le Bistro and La Cucina. All meals were delicious! We had a lunch at Food Republic and the food was also great. I am especially thankful to the restaurant staff due to their care for my son’s special dietary need. Tanmoy and Estella, two assistant maitre’ds were extremely caring and nice! They constantly checked on my son and wanted to ensure that my son’s needs was being taken care of. Our family stayed at 2 balcony and 1 inside staterooms on deck 11. All rooms were very well maintained and clean. Our room stewards were also very friendly and helpful. We read many reviews before we boarded the ship. Many people mentioned how crowded the pools would be on at the sea days and how hard to find poolside lounge chairs. So our family didn’t hang out by the pool during the first 2 at sea days. Rather we used the pool and the waters slides in the morning of the first day the ship docked at Bermuda. We had so much fun because there were only a few people by the pool and there was no line for the water slides! Since this was our fourth visit to Bermuda, we spent more time on the ship then we had in the past. Entertainment on the Escape is fanatic! I loved the energy of the Choir of Man show. The After midnight show had great singing and dancing. Our family with 2 teenagers also enjoyed the Matt Johnson magic show at the Supper Club, the Escape the Big Top game, the comedy shows, Howl at the Moon dueling piano show, ropes course, and various wine/beer tasting. We had a fabulous vacation on the Escape! Read Less
Sail Date August 2019
My husband surprised me with a Bermuda cruise to celebrate my birthday. It was a wonderful gift, in that we had the best time. Our past few cruises have been with Viking Ocean. We have not sailed with Celebrity for the past 9 years. We ... Read More
My husband surprised me with a Bermuda cruise to celebrate my birthday. It was a wonderful gift, in that we had the best time. Our past few cruises have been with Viking Ocean. We have not sailed with Celebrity for the past 9 years. We were so pleased that Celebrity had as high standards as Viking and in some categories surpassed our Viking experience. We stayed in a suite and experienced all the wonderful amenities that went with it. Our embarkation was effortless and we were on the ship in a matter of minutes. Our stateroom was ready for us and we were greeted with a bottle of champagne. Our butler was excellent and took care of all our needs during the week. Our cabin was a very nice size, and our balcony not only had a table and chairs, but also a chaise lounge. What a nice treat to daily find an afternoon snack in our cabin, such as shrimp, a cheese platter, fruit platter, etc. We enjoyed dining in the suite restaurant, Luminae. The food and service were excellent all throughout the week. I was even gifted with a delicious birthday cake. One evening we dined at the specialty restaurant, Tuscan Grill. It was one of the best Italian restaurants we had ever dined at. We also enjoyed the Japanese restaurant, Sushi on 5. We enjoyed the many activities that the ship had throughout the day and night We enjoyed the evening shows and particularly had a good time at the Silent Disco. The social directors worked hard to see that everyone had a good time. Captain Matt was on his first sailing as captain and was very involved with all the passengers. As suite passengers we enjoyed the tour of the bridge. We loved our stay in Bermuda. We did a snorkel tour sponsored by Celebrity and enjoyed it. The rest of our activities were done independently. I would recommend using the 7 dollar beach shuttle to Horseshoe Bay, rather than book through the ship.I also would be sure to check the ferry schedule to Hamilton to avoid wasting time. We enjoyed an evening catamaran excursion. On the ship, we enjoyed the Retreat sun deck. There was a comfortable whirl pool, attentive bar staff and quiet atmosphere. Our disembarkation went smoothly. We waited a short time in the Retreat lounge. We were then escorted off the ship to our luggage and went through customs. We were ready to leave in a matter of minutes. To summarize, I would definitely recommend Celebrity, especially the Suite category. I had the most amazing birthday celebration. Read Less
Sail Date August 2019
We enjoy cruising to Bermuda because we have three days to enjoy the sun the beach and the culture. The Crew consistently asked how we were enjoying our trip and then everything they could to keep us happy. The food was excellent the shows ... Read More
We enjoy cruising to Bermuda because we have three days to enjoy the sun the beach and the culture. The Crew consistently asked how we were enjoying our trip and then everything they could to keep us happy. The food was excellent the shows were entertaining. Overall everything exceeded our expectations. We took the white hot sunset cruise on the rising sun catamaran and it was fantastic. A young couple was on board and they had a guitar and sang songs and got everyone involved while enjoying rum swizzle‘s and seeing a beautiful sunset. We went to Clearwater Beach in St. George and really enjoyed our day. It’s connected to several other beaches where we found ourselves virtually alone and actually got to see turtles along the beach. The island and people are beautiful the ship gave us everything we wanted so I would give it the highest rating for this vacation Read Less
Sail Date August 2019
Have traveled on Norwegian in the past. Have to say that my experience on this cruise was definitely disappointing compared to my other cruises with Norwegian. Some of the employees at the slide and several different bars were very ... Read More
Have traveled on Norwegian in the past. Have to say that my experience on this cruise was definitely disappointing compared to my other cruises with Norwegian. Some of the employees at the slide and several different bars were very rude and unprofessional to both my daughter and husband.After having this experience, I am now looking for other cruise lines to do business with. I had a room in the Haven suite which was beautiful except for some of our service from our night butler. One night he never picked up our order for breakfast in the morning so our day butler had to go get us breakfast which took awhile. We were late embarking off the ship that day and had to rush to the Dolphin Quest so that my daughter wouldn’t miss her class. The room steward Renaldo was excellent and the day butler was ok. Patrick in the Haven was very accommodating and helpful. He helped us order caviar with our dinner at La Bistro and came to the restaurant to make sure that we received it. Some of the staff in La Bistro didn’t know how to prepare the caviar which we had to do ourselves unlike the other La Bistro ‘s that we have been on in the Dawn and Gem. Our waitress didn’t even know what caviar was which I found was a little shocking for someone who works in a restaurant. The atmosphere was nothing like the other ships. It was very loud and decorated very plain unlike the Gem and Dawn. The service was ok. Read Less
Sail Date August 2019
We love Bermuda. Cruising is a nice way to get there and we didn’t need to fly. This ship was insanely overcrowded. 5000 people and 1 tiny pool. 2 days at sea and it was a fiasco on the pool deck. No chairs, no room in the pool. Hot tubs ... Read More
We love Bermuda. Cruising is a nice way to get there and we didn’t need to fly. This ship was insanely overcrowded. 5000 people and 1 tiny pool. 2 days at sea and it was a fiasco on the pool deck. No chairs, no room in the pool. Hot tubs loaded with kids. Every area or event labeled as “adult only” had 100’s of kids. No staff did any corrections. We joined the thermal spa for $450 and we were told that area was monitored for holding onto the heat beds. No such luck. People held them for hours and went missing. No staff removed their towels. Day 1 by 2pm all specialty restaurants and entertainment was booked. Standby for all entertainment. Bars were swamped. Bartenders over extended. Restaurant staff looked beaten. Buffet worst ever. Horrible food. Dining rooms sloooowwww. If you want a pleasant experience all Norwegian does is up-sell. You need to pay for better dining, pay for a pool. It’s a true price gouging from start to finish. Even when you shell out more money, still a bad experience. Glad this wasn’t my first cruise. I’d never do it again. Read Less
Sail Date August 2019
Beautiful ship, but WAY overcrowded with rude, loud people and hundreds of uncontrolled children. We expected a quiet aft cabin and got nightclub music from 5 floors up until 1:30 every morning ...and neighbors with dozens of kids ... Read More
Beautiful ship, but WAY overcrowded with rude, loud people and hundreds of uncontrolled children. We expected a quiet aft cabin and got nightclub music from 5 floors up until 1:30 every morning ...and neighbors with dozens of kids running the hallways at all hours. We had a couple of crew who were friendly, but overall, the staff was not very happy at all. The bartenders seemed to be annoyed at your presence. Of course, if I had to deal with this crowd every week, I’d probably hate my life too. The party atmosphere is not policed and seemed to be encouraged by NCL. The passengers, overall, were the trashiest group of people I have seen in over a dozen cruises. Ketchup smeared down our hallway walls.... a fight in the casino.... it seemed as if anything went on this cruise. The first person we complained to basically blamed us for booking on NCL. Eventually, the guest relations manager made a respectable effort to remedy our disappointments and concerns. Internet packages are time limited and will time out if you forget to sign out..... unlike other lines where they are unlimited. The food was the best part. I definitely recommend trying the specialty restaurants, because you can’t move in the Garden cafe during peak meal times. Even the nicer specialty restaurants run amok with horrible parents and brat kids. If you want a nice, quiet, relaxing trip, this ship is probably not for you. If you want a party, go for it! The ship is lovely with plenty of fantastic venues. Read Less
Sail Date August 2019
This cruise was amazing! Ports were Amber Cove, St. Virgin Island, PR, and Grand Turk. It took only 45 minutes to get abroad the ship. People were very friendly. The workers are great and always speaking. Not one employee was on a ... Read More
This cruise was amazing! Ports were Amber Cove, St. Virgin Island, PR, and Grand Turk. It took only 45 minutes to get abroad the ship. People were very friendly. The workers are great and always speaking. Not one employee was on a cell phone the entire cruise unless they were high in authority. They work extremely hard. The food was good all over except the dining room food quality food appeared not top notch, which was fine. Plenty of other places to eat...and guess what you can try everything on the menu! The comedy shows were great....Just June and Billy Washington, were funny as heck! There were always plenty of deck chairs on the Lido deck and it was 3742 guest aboard the ship. Our cruise Director MarQ, was great and funny as heck! Some people did not care for him, but heck, who can make up jokes in a second, so kudos to him! From the all white party, to the Serenity Adult Only section, to the "Chicken Sandwich" at the deli, I thought I was eating a Popeye's chicken sandwich that everyone is going crazy over! I will say there were children, but many played in the waterpark and it was not an issue. I just believe Carnival should make the public pools alittle larger and create an adult only pool. They now have lifeguards at each pool which is a plus. The best excursions were St. Thomas, Kon Tik Tik Tour, was great...water was BEAUTIFUl and plenty of rum punch. We opted to take a tour on Grand Turk with a beach excursion and so glad we did, which allowed us to go to a private beach. They served us their island spice cake which was good and complimentary water. A bus was present to take any persons back to the ship when they were ready. I am a beach girl, so I stayed! I loved the Carnival Breeze and is in the process of booking again in August 2021 for a girls trip. However I will say Disembarkation was a mess...only TWO customs workers for 4000 persons....trick...get a porter to handle you luggage...lines move quicker! Great ship, people, food, entertainment, excursions, casinos, movies outside with movie blankets and popcorn! Read Less
Sail Date August 2019
I choose this cruise for convenience as I live in Maryland and it was close to my birthday. Me and my girlfriend are both in our 30s and had a great time. Service on ship was excellent wether your talking about the MDR our room stewards ... Read More
I choose this cruise for convenience as I live in Maryland and it was close to my birthday. Me and my girlfriend are both in our 30s and had a great time. Service on ship was excellent wether your talking about the MDR our room stewards etc.. We ate at chops and it was delicious we’re on the other royal ships we have been in. Izumi was also good we have eaten on other ships and then experience there was by far the best. I read a lot about this shop draws a older crowd and I could see that but it might just be when you go and your itinerary. Also read before we went that the shop shuts down at 10 or 11 o’clock which in my experience is also not true. They had live music in the centrum until at least midnight and one of the nights we went to the night club on board and people were still dancing partying etc and it was past 2am. The ship is small and for a young active couple I think 5 or maybe 7 nights max would be the perfect length on this ship as I think any longer I would have started to get board. Bermuda was awesome and beautiful and hopefully will be able to go back soon. Overall I had a great time and at the end of the day your vacation is all about what you make it. Read Less
Sail Date August 2019
My husband & I took this cruise with our 3 grown children & our son's fiancee. 4 of us had taken the same cruise in 2016 on the Norwegian Dawn. We all had a great time in Bermuda - we went to Elbow Beach & Horseshoe Bay ... Read More
My husband & I took this cruise with our 3 grown children & our son's fiancee. 4 of us had taken the same cruise in 2016 on the Norwegian Dawn. We all had a great time in Bermuda - we went to Elbow Beach & Horseshoe Bay and we went Helmet Diving with Hartley's and snorkling with Rising Son. (It's much cheaper to book the excursions yourself than to do it through the cruise line. The food on the ship was excellent - we ate at Le Bistro, Cagney's, Moderno, both main dining rooms, Orchid Garden (the only restaurant we didn't really like, but we're from the Boston area where there are many excellent Asian restaurants) & the buffet. We especially liked the food from the grills that were set up near the pool at lunch time. The only thing that was a disappointment was that they would not take down the doors between our balconies. Our travel agent didn't know about this, so when we booked 3 rooms with adjoining balconies we had thought that we could all be on the balconies together. The rooms were too small for 6 people, and there were no small lounges on the floors with the staterooms (they do have those on the Dawn). We tried to go to the card room but it was often busy & there were tables reserved for bridge (and once there was a painting class in there). We went to the bigger lounges, but there were often activities going on there. Because of this we may choose a different cruise line next time. Read Less
Sail Date August 2019
Took a cruise to Bermuda out of Boston with my girlfriend. She had been a cruise before but this was my "rookie trip". We wanted to maximize our time so a cruise out of Boston where we live made perfect sense. Wow what what a ... Read More
Took a cruise to Bermuda out of Boston with my girlfriend. She had been a cruise before but this was my "rookie trip". We wanted to maximize our time so a cruise out of Boston where we live made perfect sense. Wow what what a great experience from start to finish. So much to highlight so here's some of the highlights: Outstanding crew Amazing shows and music Awesome shore excursions Amazing food Great drinks to complement the entertainment First-class ship Outstanding service Great on-board activities Aesome fitness center and gym and classes Great spa The whole experience was incredible. Will we be back - absolutely! Thanks to the amazing NCL crew as well as the people who managed the on-shore actities. Great organization and everything worked like clockwork. We really enjoyed seeing much of Bermuda while there and really was able to see quite a bit in our three days there. Read Less
Sail Date August 2019
This would have been a fine cruise if we hadn't traveled on two other cruise lines in the past. We picked it because the Boston location was convenient and cheap. Overall, we had a nice time. Bermuda is a terrific place to visit. ... Read More
This would have been a fine cruise if we hadn't traveled on two other cruise lines in the past. We picked it because the Boston location was convenient and cheap. Overall, we had a nice time. Bermuda is a terrific place to visit. It's nice to be in a single port for nearly 3 days to experience it in depth. However, the general "complimentary" dining left a lot to be desired. There were few choices, seating was quite hard to come by, and the general quality/variety of food was merely fair. (If these had been land restaurants, we would not have returned to them.) Once we tried them, we avoided the general dining for dinners. The "Freestyle" dining means no reservations can be made at the three general dining rooms, so it's first come first served. We had to arrive at the instant the dining rooms opened to avoid a 45-minute wait. On the other hand,the extra-price dining was excellent, and fortunately our purchase package included 3 these. But this is representative of the general upselling vibe you feel on this ship. At every turn, you are encouraged to spend more money to make the experience more palatable, whether that be dining, wifi (which is glacially slow), or anything better than mediocre wine at dinner. The showroom entertainment was top-notch. High production values, talented casts, and the 45-minute show format kept our interest. The size of the ship makes it easy to get around. However, finding a pleasant place to sit and relax is a chore. We were especially annoyed by all the chair-hogging and table-hogging. One day we couldn't find a single deck chair indoors or out available to sit in. Bars were great. Only once did I stump them with a drink request. However, you have to scrutinize the daily schedule to figure out which bars are open at what hours. It's strangely staggered. This being our third different cruise line, we didn't already know the "inside scoop" on how things are done on NCL. The explanations of embarkation and disembarkation, as well as many other important details. were inadequate to a first-time NCL traveler. That said, the ship seemed to have a lot of NCL "Latitudes" members -- which is their loyalty program -- and those folks seemed quite at ease with the NCL quirks. At Bermuda, we skipped the expensive NCL shore excursions except for a mostly useful mini-bus tour of the island. The NCL free ferry to St. George at the opposite end of the island is a convenient service. Based on this cruise, we would avoid NCL for future cruises. Read Less
Sail Date August 2019
We did not explore Boston since we live in nearby Rhode Island and have visited many times before . We love Boston! The embarkation went well although there was a period of time where we waited in line to check in due to high volume of ... Read More
We did not explore Boston since we live in nearby Rhode Island and have visited many times before . We love Boston! The embarkation went well although there was a period of time where we waited in line to check in due to high volume of arrivals at the same time. The ship was in decent shape. Not the best shape or cleanliness that we have experienced on 4 previous cruises on other ships. The cabin was as expected. Inside cabin and no different than the usual on any cruise line. The dining experience was below average at best. We have come to expect great quality of food and presentation. We had neither. The buffets were always loaded with the same foods each day with very little change. Food temperature was often warm and not hot. The dining rooms were varying. We ate on the first night and the last night. The first night we had an average quality of food (dry steak,small portions and lack of offering of beverages.) We did eat at the Asian restaurant which was of very good quality but the cleanliness of the dining area was very lacking. O'Sheehans (an Irish bar) also had good food. The entertainment on the ship was not (must-see). We enjoyed the comedian Andrew Kennedy but all the other acts were okay. Activities were very weak. Bingo was very expensive, the casino was not a winning scene for many and the trivia days were not very well thought out. Service was the least personable than I have ever received on a cruise ship. Not a single crew member got to know my name. There was absolutely zero push to provide patrons with drinks since most of us had a drink package. The port was excellent since it was one of my favorites (Bermuda). Will go back but with another cruise line. The excursions were also excellent but there is zero need to book on the ship. You can go to the tour booking office off the dock and book all your excursions at a reduced price than the on ship excursion office. We travelled with a large group of 25 and had a great time. We will look for alternatives for cruising with other lines if making a return to Bermuda due to the low value for our money paid for this ship. Read Less
Sail Date August 2019
My wife, my two daughters (12,15), and I sailed out of Boston because it was a quick drive from our home in Connecticut. This was my fifth cruise and first with Norwegian, the process to embark onboard was quick and very efficient. ... Read More
My wife, my two daughters (12,15), and I sailed out of Boston because it was a quick drive from our home in Connecticut. This was my fifth cruise and first with Norwegian, the process to embark onboard was quick and very efficient. The ship looks newly remodeled and was very clean. The two pools were small, but I haven't found a pool at sea that was sufficient, so I can't complain about this one. Once onboard, we went to sign our daughters up for the teen club, Entourage. When we arrived we were told that our 12 year old couldn't every because it was 13-17. We explained that when we called Norwegian to book, we were told because she was turning 13 within 90 days, we would be able to sign a waiver. Unfortunately, on the ship, we were told there's no such policy. This was our daughters first cruise and we were told that our younger daughter could go to the 9-12 year if club, when we walked in there, there was a dozen 10 year old half the size of our daughter. This was a big issue for us, we wouldn't have booked this cruise if w weren't lied to, we asked for a manager and were again told, no chance she would be able to go in. Already underway, we had no options, so we told out kids we'd make there best of it. That evening at one of the shows, my wife stopped at talked to the cruise director, Luz, about our problem. We were told from the cruise director that she would need to down to the GM of the ship and she would get us an answer one way or another by the next day. We never received that call from her or anyone else, e tried to talk to get again but she was too busy for us. Not the qualities you would think the cruise director would possess, but I guess this is customer service in 2019. Some good aspects of the cruise, the entertainment, the shows we're amazing. All three shows we're performed wonderfully by the singers and dancers and Sasha was extremely friendly and took extra time to talk to our kids after all the shows. Well done. We had two ocean view cabins that were spacious. We were on the 8th floor and the bathrooms are very roomy. I'm 6'5", 265 and I was surprised how big the shower was. I did however, have to use the bathroom down the hall near a restaurant because the small space for the toilet didn't quite accommodate the legs of a 6'5" person. The bartender at the Whiskey bar was the only bright spot to the entire bartending crew. Everyone else seemed to be bothered by crowds and drink requests. I witnessed the head bartender at the Irish bar, O'Sheehans, on level 8 argue with two customers during the week. Completely shocking and something I've never seen on a cruise ship before. The restaurant were all very good and the servers were all great with excellent professionalism. Magenta and Orchid Garden were our favorite. Probably the worst part of the cruise was the quality of food at the buffet. I honestly can't think of anything I had there that was good. Even our kids didn't want to eat there. Other than the ice cream, I would stay away from there if at all possible. We had two rainy days at sea, which hindered our ability to do anything outdoors, but there is enough inside to keep busy. I'm a cigar smoker and I wish Norwegian would limit the cigar bar to cigars only. I know it may sound crazy to non smokers, but walking into a cigar bar and getting hit with a dozen cigarette smokers is awful. There are a few areas that are 18+ and I assume that security is outside the doors to enforce that, but my wife and I did take out two daughters, (12,15) with us on three occasions. I'm only assuming that of security thought my 12 year old daughter was 18, they would understand why we didn't force her to play with 10 year olds. In Bermuda it was easy to get on and off the ship. When disembarking back in Boston, we had the option to carry our own bags off, which we did, unfortunately, so did 85% of the ship. It was disorganized and chaotic getting off. Took about 50 minutes, which wasn't terrible, but a few arguments broke out in line because of the confusion and unorganized process. Overall it was an decent cruise, we made memories and loved going 'wifi free' for a week. I was very disappointed by Norwegians lie to us about our kids and even more disappointed that we were blown off once onboard. With a wide variety of options for Cruise lines between NY/NJ/Boston, I doubt we will spend our hard earned money on Norwegian again. Read Less
Sail Date August 2019
The Boston to Bermuda cruise and back Embarkation consists of two parts- one standing outside for half an hour -two/standing inside in line for a half an hour Once a board we headed to the grand Pacific dining room Where they ... Read More
The Boston to Bermuda cruise and back Embarkation consists of two parts- one standing outside for half an hour -two/standing inside in line for a half an hour Once a board we headed to the grand Pacific dining room Where they accommodated a slight substitution in our order which pleased us. Since most passengers ate at the buffet we expected fairly quick service. We erred- and we waited and waited. And the food arrived some of us felt extremely satisfied and some felt it was OK We ate at the specialty restaurants every evening left happy and pleased that we bought the 5 dinner package.Le bistro rated the highest for elegance, quality of food and ambience. The shows range from excellent in the 60s song and dance show to just OK on others The ship band seemed robotic but the husband and wife musical team entertained us on all their shows ! Alcohol Consumption morning noon and night brought obscenities from passengers morning noon and night . Late night drunkenness bright yelling and screaming outside the gangway where Security eventually stepped in, loud obscene phone calls from the balconies as well as noisy room service enjoyed on the balconies at 3 AM . Guest relations seemed uninterested in late-night shenanigans that kept passengers awake. The respect the staff and crew showed to unruly and impolite passengers amazed me. Regardless of the lack of manners or demands passengers made, the staff show nothing but respect. O’ Sheehans Is a hidden gem with the best peanut butter chocolate cheesecake in the world- a limited menu but the small intimate setting makes for a comfortable meal. Orchid garden hostess seats parties right next to each other even though there are other tables available for some personal space and if you ask for one of these other tables response seems to be annoyance. If you like hot and sour soup you will enjoy theirs and the potstickers well with the trip. The smoky casino causes your clothes to smell like cigarettes, so for financial and cleanliness reasons I suggest you spend limited time there. although there is a daily gratuity for the screw I suggested if anybody goes out of their way for you to appreciate him or her and reward him or her with additional tip on the last day as their low salaries and distance from home and their families make their work even more gruelling then it already is. We would not do the Boston Bermuda again. Read Less
Sail Date August 2019
Overall had a great time! Family of 4 (kids 5 and 9). 4 night cruise to Bermuda on August 15th. The crowd was very diverse, but very friendly. Met a lot of people from NY and CT, even a few from England. We are from Philly, we ... Read More
Overall had a great time! Family of 4 (kids 5 and 9). 4 night cruise to Bermuda on August 15th. The crowd was very diverse, but very friendly. Met a lot of people from NY and CT, even a few from England. We are from Philly, we vacation in OC NJ, this crowd was more from Wildwood. We chose this cruise since we could drive to the port, overall it was a simple process. We parked and off loaded our luggage; and it took less than 10 minutes to get through security and onto the ship. The buffet lines were long for lunch on embarkation day, Guy's burger joint and the mexican place had long lines too (hint: go upstairs above the mexican place and eat at the Pig and Anchor, decent BBQ food and there was no line). You can also get a pizza delivered to you anywhere on the ship, this would be another idea on embarkation day, just use the app the pizza delivery guy will come to you, cost is $5 for delivery but it beats standing in line for 20 minutes. The pizza was awesome! Many other reviews complained really bad about the buffet lines and the 2 choke points...these reviews are accurate but just do you best to avoid those areas and you will be fine. The choke points were crowded but they encompass 10 feet of the entire ship, not the end of the world! Avoid the breakfast buffet line by going to the restaurant for breakfast, no lines! Kids loved the water slides and water splash area! We never really had an issue getting a lounge chair, maybe we were lucky but it was fine for us. We used Anytime dining: perfect with the kids since they wanted to stay outside for a while. I made reservations on the app 5 minutes before we wanted to eat every night and it was not an issue. You have to walk around the casino bar (yes, I agree with everyone else that it is a stupid design to walk through a smoky casino bar right after you grab a shower so I can get to dinner!). Drinks were a bit hard to come by in the restaurant, the waiters are all running around but the service is a bit below average. We grabbed drinks at the Alchemy Bar which is on the way to the dining room. I even ran out to grab drink #2 because it was easier than waiting. **You are allowed to bring 2 bottles of wine on the boat on embarkation day and you are allowed to carry it to your room. Read the alcohol rules, it is permitted. We each brought a bottle. Some night she filled a glass and carried it with her to dinner, it saved about $12/drink. My wife had the salmon and loved it, I had the flank steak (it was more of a sirloin as opposed to a thin flank but it was really good). I ordered multiple meals every night, and usually had the flank steak too. She had the salmon several times and like it. Avoid the seafood medley, seafood was overcooked and it was kind of bland. Several of the mushroom apps were good and there was a mushroom veg entree that my wife really liked. Kids menu was simple, spaghetti, burgers, hotdog, chicken fingers. They like ordering a few desserts each night. The Carnival Hot Lava cake is great every time! On Bermuda day: Get to the buffet early. Everyone is going to the buffet, it was really crowded, I would try to get there by 8am. We arrived around 9:15 and it was jammed. We went to horseshoe beach, take a taxi, it costs about $32. The shuttle bus costs $7/person which is $28. Don't bother renting an umbrella, there was another ship in port with our ship and the beach was jammed. By noon you can grab a vacated umbrella before the staff packs them up. The line for getting back was really long, I stood in line for about 20 minutes while my wife and kids played on the beach. We took a taxi back, same cost of $32. Shuttle bus line was 3x as long. We got our photos taken all of the time on the way to/from dinner. Usually this is annoying, but the kids thought it was a special thing. And honestly, the photos really came out great, my wife ended up buying a few of them. The photographers normally harass you, but these photographers were very friendly and really enjoyed their job. After dinner, we would hang in the Red Frog pub, foosball and shuffle board and board games are hidden in the back and kept he kids busy while we drank beer! The Flying Scotsman was worth the price by himself! Be sure to attend the R&B Night in the lobby bar. There was no lie probably 1,000 people in the bar, stairs, mezzanine, and upper floors looking over the rail. The whole place was singing and he was dancing and singing on the bar. Simply awesome! He does a 1 man show that was pretty good as well, not as crowded as the R&B show, but he sang opera which was pretty neat to see (I like Classic Rock and he did a lot of that too). Our kids did not do Camp Ocean, they wanted to stay on the water slides so I cannot rate the children's activities. Read Less
Sail Date August 2019
We chose this cruise as a first vacation for our blended family of 4 kids. With interior and balcony rooms on deck 6 aft we had plenty of space for her 2 girls and my 2 boys (ages 10, 10, 13, and 14.) Speaking of aft, the back of the ... Read More
We chose this cruise as a first vacation for our blended family of 4 kids. With interior and balcony rooms on deck 6 aft we had plenty of space for her 2 girls and my 2 boys (ages 10, 10, 13, and 14.) Speaking of aft, the back of the ship was like a hidden gem that rarely got crowded and had plenty to offer. It was right up the stairs and the kids had plenty of time in the hot tubs and pool as well as the ropes course and Foosball at all hours of the day/night. Not a single meal disappointed but the lido buffet does get packed during prime hours. We avoided it during the breakfast and lunch rush and had no issues getting food other places. Kids said the hot dogs were the best they ever had. This was my 2nd cruise on the Sunshine class of ships and this sailing was more fun and less stressful than the Sunshine to the Bahamas a few years back. For the girlfriend and her 2 girls it was their first cruise and they loved it. Our only complaints were getting stuck on an elevator for 5 minutes. I'll go into some detail below but overall we had an amazing time going to Bermuda and would definitely sail again on the Sunrise! Now for some specifics: Embarkation and debarkation in New York was incredibility easy. I had faster to the fun, she did not, but we all got to board at the same time. It took 15 minutes from walking into the port to walking on the ship, and leaving was just as easy. We spent probably 20 minutes from when we left our room to walking through customs. Her interior room was small, but the 3 of them didn't do much but sleep in it. We spent a lot of time on my balcony enjoying drinks and the waves. Both rooms were always kept clean and our attendant Chai was awesome. Main dining room (your time dining) was always a blast and the kids had some amazing food. The lobster was a huge hit. Some of the small specialty places to eat were also good. This cruise lacked some of the fun shows in the liquid lounge but we were surprisingly entertained with a jazz program and always have a blast at Hasbro Game Night. I got to go up on the state for my 2nd time and we won. Chris (The Flying Scotsman) is a little over rated in my opinion. I didn't enjoy his company as much as Mason from the Sunshine and his one man show was the only thing we walked out on, the kids were not feeling it. But we did see 3 different shows in the comedy club, 2 of which were kid friendly and they loved it. Pools and hottubs were awesome and never that packed. The water was 80 degrees and felt great. Even the water slides were fun. Again, back on the Sunshine in April a couple years back the water was freezing so this was a pleasant treat. There were of course plenty of people not having a good time, mostly because they were upset with some of the language barriers or slower drink service on the busy days. The beauty of things like Cheers is that you just order another drink before you current one is gone! Bermuda was BEAUTIFUL. I've never had so much fun swimming in the ocean, i'm used to it being a little on the cold side but this trip was perfect. The bus ride to the beach was way too hot and the kids didn't enjoy that part so much. The beach was also packed, but it's a big ocean. Overall, the 6 of us had an amazing trip and only have a handful of complaints but not enough to review this vacation as anything short of perfect. I booked the Sunrise based on the fact that it was recently refurbished and leaving for Bermuda out of New York. I didn't want something as touristy as the Bahamas again. I also knew full well of the "poop cruise" and the negative ratings that the Triumph and some of the newly named Sunrise was getting but didn't let that deter me because you can often tell that some reviews are negative because of someone specific attitude or that they didn't really know what they wanted out of a vacation. Read Less
Sail Date August 2019
We choose this cruise because of convenience. Leaving from New York City was our attraction. There were so many issues I had with the cruise. I can write a book.. Let me start with the housekeeping staff! My room had an smell. The toliet ... Read More
We choose this cruise because of convenience. Leaving from New York City was our attraction. There were so many issues I had with the cruise. I can write a book.. Let me start with the housekeeping staff! My room had an smell. The toliet smelled like bowel and urine. Under the beds had dirt left over from previous guest. I loudly complained. Totally disgusted. They recleaned room. The lady who cleaned our room did not clean the room. She only gave us towels and made up beds. There was gum on sheet and she made up bed to hide gum on sheet. And the list goes on and on. My mother diabete testing stripes were stolen from her room. When she complained was told maybe someone you're with took them. Smoking cigarettes in casino very upset about that so I didn't go there. How about having 2 casinos one being smoke free? So guest like me can enjoy the casino as well. RUDE STAFF. I noticed the Philippines workers were much nicer to non-black guest!!! I personally had 2 encounter's with staff and was given such mean attitude look as if to say did I have permission to speak to this man! Read Less
Sail Date August 2019
We chose this cruise after our wonderful cruise experience on the Insignia last summer. This time we took a back to back 7 day cruise to Bermuda. Yes, the same cruise twice. It was a great decision. The new decor is lovely. Our suite was ... Read More
We chose this cruise after our wonderful cruise experience on the Insignia last summer. This time we took a back to back 7 day cruise to Bermuda. Yes, the same cruise twice. It was a great decision. The new decor is lovely. Our suite was completely refurbished and was bright and airy. Taking the tub out of the bathroom and installing a good sized beautifully tiled shower was great for us. However, we wish the bathroom was larger. It is rather small for a penthouse suite. It truly is the crew that helps to ensure an excellent cruise experience. We were fortunate to have our same room attendant as last year, Mary. She is the best. As part of a team which included a butler and her assistant, our suite was kept immaculate. Linens replaced, laundry and pressing handled expertly, our fridge stocked with our favorite soft drinks, information and suggestions to enhance our trip. They worked around our schedule, including my husband's afternoon naps. My Travel Agent had informed Oceania of my need to be gluten free. As soon as we embarked, I went to Dining Services where Rodelin was aware of my dietary restriction. She reviewed the procedures: introduce myself to the Maitre D's, and Head Wait staff and I would be given the menu for the following evening's dinner. I was to choose what I desired and if it wasn't gluten free or could not be made gluten free, they would notify me in advance so I could make other choices. On the first day, I introduced myself and ,met the head chef at the Terrace Cafe, buffet. The Chef escorted me through the buffet indicating which foods were safe and offering to make anything that wasn't separately and gluten free. After the first day, the wait staff knew my name, that I was gluten free and knew about the necessity to keep my food from being contaminated. Another thing that I love about their buffet is that for the most part, it is not self-serve leaving little chance for contamination. For breakfast, there was a standing order for the most delicious gluten free waffles I ever tasted. The toast was homemade gluten free bread. Once they learned I loved chocolate, a gluten free chocolate mousse cake was made for me. As a person with celiac disease, I felt freedom and confidence in being able to enjoy the delicious food on the Insignia. I did question and discuss everything I ordered, because that is what I must do to stay healthy. They were amazingly patient and did not take exception to my inquiries. When a novice server was our server, they always consulted with more senior members to answer my questions. We choose to dine alone because I sometimes grow weary of the questions and uninformed advice I am given from strangers. This was another accommodation we were able to have. Though we like sea days, we loved having so many days to spend in Bermuda. It is beautiful with friendly people and almost no crime. The size of the Insignia was such that we docked in St. George's and Hamilton. St. George's had many easily accessible beaches and was quiet and quaint. Hamilton was more vibrant and full of shops. The island is has public transportation and taxis are not very expensive. The entertainers were wonderful but the venue is small and cramped. We would definitely cruise with Oceania again. The crew made us feel like part of the family. On the second leg, it seemed like everyone knew us and welcomed us back. They were proud and thrilled we enjoyed the cruise so much we were staying on to repeat it. Loved all 14 days and feel well rested and energized! Read Less
Sail Date August 2019
We went on a family "reunion" for my mother's 84th birthday. 12 people total, my mom, her 3 children, 3 in laws and 6 adult grandchildren in 3 Haven 2 bedroom suites. From the beginning to the end, the experience was ... Read More
We went on a family "reunion" for my mother's 84th birthday. 12 people total, my mom, her 3 children, 3 in laws and 6 adult grandchildren in 3 Haven 2 bedroom suites. From the beginning to the end, the experience was fantastic. The amenities, the service, the food at the Haven Restaurant, the Haven bar, the Haven pool, sundeck and activities were fabulous. Embarkation and dis-embarkation were seamless as was our access to entertainment and dining via our concierge. We were able to bypass lines and get where we needed to be with time to spare. Getting off the boat was a breeze, with assistance for my mom when needed. And the port was fabulous. Due to the size of our group, we booked our own private excursions. The service and Haven Restaurant were definitely the highlight for me. I plan on going again and going Haven. Thank you Norwegian for fabulous memories. Read Less
Sail Date August 2019
We had an early embarkation so vacation started early which was an awesome start. Our cabin was in the perfect location not far from the elevators. All of our meals were great especially with friends . We really enjoyed Howling at the ... Read More
We had an early embarkation so vacation started early which was an awesome start. Our cabin was in the perfect location not far from the elevators. All of our meals were great especially with friends . We really enjoyed Howling at the Moon . Bermuda is our favorite destination and Rising Sun Catamaran swim and snorkel is our favorite excursion it was a great day in the sun at a beautiful location. Couldn't hit a jackpot in the casino but had a great time anyway! Drinks and dancing at Spice H20 always a great time. Met so many people all the staff were friendly and service was great. Alvin the cruise director was Awesome as always does a great job getting people to join in the festivities and always makes us laugh!! We had an early disembarkation which was swift no waiting just the way I like it! We Love NCL and will definitely be cruising with them again soon!! Read Less
Sail Date August 2019
Excellent food, alcohol and service. Unfortunately Friday night (docked Sunday morning) captain raced home. Ship creaked ALL night - got no sleep. One of my 4 children were celebrating her birthday Saturday night into Sunday ( birthday ... Read More
Excellent food, alcohol and service. Unfortunately Friday night (docked Sunday morning) captain raced home. Ship creaked ALL night - got no sleep. One of my 4 children were celebrating her birthday Saturday night into Sunday ( birthday August 18) but since ship arrived in port SO EARLY staff didn’t want to serve alcohol ( too interested in cleaning stations for next cruise )and since we were in port we were charged TAXES on drinks! We lost our last night of fun and celebration. A great cruise tainted by the last 2 nights. I paid for that 7 th night but feel I was ripped off! The pool and hot tub in adult area was supposed to be AdULT ONLY but children were in them. No staff monitoring these areas. Guests should NOT have to confront other guests children and ask them to stop jumping and splashing. Seating for pool area too small - had to go to top deck - no waiters up there serving drinks. Had to walk down 3 flights of stairs and wait on line for a drink. Bracelets for drinks would be better - no body wants to keep up with a card. WiFi should be included - too expensive and didn’t work well. Read Less
Sail Date August 2019
Room and bedsheets were dirty. Stinky bathroom land room service didn't empty trash bins every day. Crews were not polite especially the bar, buffet and front desk area. The front desk was only friendly when you booked some service ... Read More
Room and bedsheets were dirty. Stinky bathroom land room service didn't empty trash bins every day. Crews were not polite especially the bar, buffet and front desk area. The front desk was only friendly when you booked some service and activities but not when you asked questions. Crew members were not friendly at buffet for the whole trip. Buffet tables and chairs were dirty. Ship was over booked. Pools were full. We waited 2 hours for 1 water slide. Bar attendants were not friendly and showed no respect. Twice that I found them talking about customer's in their language. I guess because the tips were included in the check that they didn't even care to show their respect. Daily activities paper and my excursion tickets were not delivered on time. Beach towels were not replaced in our room most of the time. We had to get it from the poolside. Read Less
Sail Date August 2019
This was a 50th wedding ANNIVERSARY cruise for my parents planned for all 21 of us. 5 daughters, 2 husbands, 11 grandchildren(ranging ages 31-2) + one wife. The embarking process was a bit chaotic. We felt rushed and no one took our ... Read More
This was a 50th wedding ANNIVERSARY cruise for my parents planned for all 21 of us. 5 daughters, 2 husbands, 11 grandchildren(ranging ages 31-2) + one wife. The embarking process was a bit chaotic. We felt rushed and no one took our luggage. However, once on board there was something for everyone on the ship for all the ages. The overall trip was great but in some areas there were too many people. You couldnt get into the one pool unless you wanted to be a sardine.All the hot tubs were packed as well. Good luck getting lounge chairs. Go to the pools etc. at night when everyone is at dinner or shows. That being said the drink package was amazing and worth every penny. The food was delish and in plenty especially at the Garden Cafe.The shows were great and daily agendas had shows, games,music, painting classes & Kid club events etc. The casino wasnt our thing which was one whole floor and wreaked of smoke which we tired to avoid.The complimentary & speciality restaurants were awesome and you didnt have to wait long for seating. However, no one seemed to like La Cucina. Bermuda was perfect and would love to go back. Read Less
Sail Date August 2019
Had a great time at the Norwegian Escape . Everything went well and smoothly. The service, the staff, the restaurants, the food and the entertainment was all over the top. A lot of activities to do. There are plenty of dining options to ... Read More
Had a great time at the Norwegian Escape . Everything went well and smoothly. The service, the staff, the restaurants, the food and the entertainment was all over the top. A lot of activities to do. There are plenty of dining options to choose from; even the complimentary restaurants are great with a variety of delicious food. The staff always welcoming and willing to accommodate your needs. Despite the number of alternative venues on Escape, the Garden Cafe which is the buffet, can be quite crowded during peak breakfast and lunch hours. Nevertheless the variety of food was always good. We didn’t take any excursions but we did visit Horseshoe Bay which is a must, the beach is absolutely beautiful and traveling to and from was very easy , safe and cheap, only $14 round trip. Overall my husband and I had a great time and a positive experience. I highly recommend cruising with Norwegian. Read Less
Sail Date August 2019

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