Party of three holiday trip (Mom, Dad & Daughter 14)
Sailed for 12/13 days. We thought it was one cruise but really a 5 day and 7 day. Food, entertainment and boat were good. Cabin shower flooded room and they acted as if mold issue could be cleaned? Still addressing that. The STD dining (Waves) was good in my opinion. STD buffet was good.
Be prepared for the boat to move/sway. Anywhere ...
Our stateroom was good and cleaned twice a day. Embarkation and disembarkation was chaotic and didn’t maintain scheduled times; some people were also complaining about missing their flight because disembarkation didn’t start until 7:45am when stated on the itinerary 7am. The workers worked very hard and were always very polite, but some gave incorrect information. The problem with the ship was ...
The entire cruise experience clearly lacked proper planning of operations, logistics, and frankly any goodwill from the part of the cruise company. We talked to many other guests onboard and found similar disappointment among everyone; none of us felt inclined to cruise with this company ever again. Below are our main complaints:
Crowd issues: being a holiday season trip, this cruise was fully ...
We booked a 8 day cruise to the caribbean directly through their website and they wouldn't even honor their own advertisement of kids under 17 sail free. so we ended up paying full price for our 13yr old daughter. Then when my suitcase arrived to the room, one of the wheels were broken and dangling off the bottom.
The food on the buffet was very inconsistent. some days were ok. and other ...
I am a long time MSC Cruiser - always with the Divina - which I LOVE! So when the opportunity to sail on the new Seascape and be part of it's 2nd sailing I jumped on the opportunity. Unfortunately, MSC fell short of my expectation:
1. There is a telephone in the cabin = good. The icons to the right of the handle are unreadable and b/c the telephone is mounted on the wall, it could not be ...
Chose this cruise after seeing all the promotional videos, editorial material about the ship. We decided it would be perfect for Christmas. The ship itself is beautiful and the live theatre performances were phenomenal.
There were a minority of staff who were amazing and knowledgeable but the majority seemed to still be in training. Everything felt very rushed and there was little attention to ...
We sailed on MSC Seascape 18-26 Dec 2022 from Miami to Caribbean. I booked the luxury balcony cabin which we found average and very tight. We couldn't store our bags and were hardly walk around the cabin. The buffet was always crowded with long lines and repeated food. Bad food quality and food shortage during the breakfast happened everyday. Many food booths in the buffet closed before the eating ...
We chose this cruise because it was long enough to relax and was within our budget. We loved it all. The food was better than we expected. The service crew was better than we expected. The ship was better than we expected. We spend more money than expected because the jewelry was great too. We'll do it again soon.
We will probably go on a different ship next time just to see what the ...
As you probably see from the other reviews, this cruise was a mess. We went on one of its first voyages on 12/18/22, and it is our last MSC cruise. We’ve been on both the MSC Divina and Armonia before and had nothing but good things to say about those. However this cruise is nothing like those. Our cabin was a Junior Suite on deck 9 which let me tell you, is nothing like a Junior Suite on any ...
This was my 22nd cruise and 2nd with MSC. We choose this for the price and Iternity. We had a Deluxe balcony on deck 12.
Embarkation: We had an 11:30 time to check in. We got there and checked in and then waited and waited. They finally started calling #s but no one could hear. It took about 20 min before they got someone who could be heard to come and call #s. We finally boarded about 1. They ...