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Sail Date: September 2016
We paid for the all you can drink packages for the wife and I. They ran out of Bud Light beer on the second night of the cruise and that is all we drink. Therefore, we did not come close to getting our moneys worth for the all you can ... Read More
We paid for the all you can drink packages for the wife and I. They ran out of Bud Light beer on the second night of the cruise and that is all we drink. Therefore, we did not come close to getting our moneys worth for the all you can drink package. Secondly, the rooms (and the boat for that matter) were extremely hot. We had the hardest time getting to sleep because the rooms were so hot. Lastly, the boat had a port call at Cacay Cove. The only way to the island is through another boat which was ridiculously long. Needless to say, we will not be going on this boat again. Not sure how most other cruise lines do their pools, however, the pool water was entirely salt water. I felt like I was swimming in the ocean. Which for me is not so enjoyable. If I wanted to swim in the ocean then I would. I felt that pools should be fresh water with chlorine. Just my opinion. Read Less
31 Helpful Votes
Sail Date: September 2016
Do NOT waste your money on a Disney Cruise!!! I thought it would be a spectacular trip, but to my dismay, it was an overpriced joke! We were moved staterooms last minute...after specifically picking the state room that we wanted (which ... Read More
Do NOT waste your money on a Disney Cruise!!! I thought it would be a spectacular trip, but to my dismay, it was an overpriced joke! We were moved staterooms last minute...after specifically picking the state room that we wanted (which was fine, I could deal with that) BUT if you are going to move someone's stateroom last minute, I would think DISNEY would at least get the room decorated the way I PAID for before we got in the room, especially since I noted it was supposed to be a surprise for my 4 year olds birthday!!!!! AND on top of that......our luggage was NEVER delivered to our stateroom, we had to go searching the hallways throughout the ship to find it!!! When we went to guest services to ask them up all of this, they were extremely rude and acted like WE did something wrong!! What a mess! Also, I would say MOST of the parents on the Disney cruise took this one so that they had people to BABYSIT their children while they walked around the pools in inappropriate for families (in my opinion thongs and breasts hanging out) swimsuits! I even watched a Mom (if that's what you would call her) drunkenly begging her child to go back to the Oceaneer Club (babysitter). The programs are not organized by the pool well at all and drunken rude parents standing in front of small children to view a show, was NOT my idea of a good time, nor what I expected on a family friendly Disney cruise!! I expected there to be more Disney Characters walking around but was very disappointed in that aspect as well. Who wants to wait in hour long lines while you are on a cruise to get a picture with a character, who is only scheduled a few times on your cruise to be accessible, ridiculous! The food was disgusting!!! The only thing good was the room service!!! The restaurants on board were a joke, very limited menus and our wait staff were not pleasant at all. They weren't friendly in the slightest, which is what I would expect from Disney! The buffet was ok, but the limited very limited hours were not very cruiser friendly either. WE also had a magnet that my son got as part of his birthday surprise put on the door of our cabin and it was stolen!!! He was SO upset.....the housekeeper searched the entire floor and finally found it, thank goodness!! The Disney Island, Castaway Cay, also a joke!!! The Island only accepted the key to the world card as payment for everything (which, I guess, is fine) but it was small with very little options for food or shopping. I expected MUCH more for the price you pay!!! The glass bottom boat tour was a total waste of money and you saw more fish from the dock then it the scratched up, dull, plexiglass square in the bottom of the boat! I'll be cruising again, but NEVER with Disney!!!!!!!! My son had more fun watching "Frozen" in our stateroom, playing with legos we got him at LEGOLAND than he did doing anything else on this Disney Cruise....WASTE OF MONEY!!!! NEVER AGAIN!!!! Read Less
Sail Date: September 2016
We had many disappointments with this cruise. Our cabin was not on the port side when docking at our destinations as we were told that they would be. We found chewed bubble gum in the end of a straw of a drink that was served to us. ... Read More
We had many disappointments with this cruise. Our cabin was not on the port side when docking at our destinations as we were told that they would be. We found chewed bubble gum in the end of a straw of a drink that was served to us. After attempting to drink and couldn't get the drink through the straw, we discovered the problem... VERY DISGUSTING!! VERY noisy above our cabin due to constant construction. Air conditioner did not work well AT ALL!! Horrible service at dinner 2 out of the 3 nights that we went to the dining room. We left an item IN OUR CABIN, have yet to be notified that it was found. Our cruise date was 9/11/16-9/15/16, This bag was an expensive bag and had jewelry in it! This is a MAJOR dissapointment. I really had more confidence than this in carnival. however this is a major disappointment to me! After calling repeatedly to Carnival, it seems as though it is of no importance to the carnival staff department. Read Less
3 Helpful Votes
Sail Date: September 2016
I was offered a 2-night cruise for two for $118 with open dates to book. I was offered many upgrades and chose to stay 2 nights at the Ramada in Ft. Lauderdale since I was coming off a 10-hour drive from Destin, FL. I also upgraded to a ... Read More
I was offered a 2-night cruise for two for $118 with open dates to book. I was offered many upgrades and chose to stay 2 nights at the Ramada in Ft. Lauderdale since I was coming off a 10-hour drive from Destin, FL. I also upgraded to a 2-night stay at the Grand Lucayan Resort, which is owned by the cruise line. In order to get your boarding pass you had to drive to a resort 45 mins away and sit through a 2-hr high pressure timeshare that turned into 6 hours. They then gave you your boarding pass. Be careful what they promise you....I am still waiting for my $100 gas reimbursement. Be careful of the hidden charges!!!! While at the Grand Lucayan Resort the food was terrible. All the fish was like card board, because it was deep fried too long. I got what I thought was a chicken thigh, took one bite and spit it out. Turned over what I thought was a thigh, that wasn't...It was definitely a lower torso of a tiny rodent of some sort....I bolted and ran out of the restaurant. The captain of the ship was Russian, so was some of the crew, but most of them were from Indonesia....I chose to pay for my dinner on my birthday 9/11 and dined at the Admirals Club, the finest on the ship. Making friends with the servers there from Indonesia and the manager from Russia, was the only good thing of the whole trip...I went back on my last night on the ship....DON'T EAT THE CHICKEN! Read Less
9 Helpful Votes
Sail Date: September 2016
I received a phone call from NCL 3 days before the ship sailed offering me a cabin for a very good price especially because I sail alone and most times must pay for 2 people. The cabin was very comfortable for one person so I was happy. ... Read More
I received a phone call from NCL 3 days before the ship sailed offering me a cabin for a very good price especially because I sail alone and most times must pay for 2 people. The cabin was very comfortable for one person so I was happy. It was small for 2 people and if you are a little heavy you might have a lot of trouble in the bathroom. I also have to tell you that the food aboard this ship was quite good, but was in for a shock when I saw the complimentary menu, part of it was ala carte with a big price tag. Most of the specialty restaurants are also ala carte with huge prices attached to them and along with a very expensive bottle of wine can cost you more then you want to pay. Shocking. Now for the water, look and see what they want for water after they throw yours in the garbage. All they want is you to drink and gamble. Be careful, you can really get into financial trouble. I met no one on the ship that was happy with NCL, The bad was so bad that it was impossible to be happy for what was good. Shame on them, they are taking everything. that was nice about sailing away from the people so they can build bigger ships. Don't bother turning on your TV, they do not want you in your cabin, they want you at the bar. The entertainment at night was good but do not look for anything worthwhile during the day, boring, they certainly do not want to spend any money unless they have to. The pool area is ,like a zoo, so many people and dirty, how can they keep it clean when it is too small for so many, a disgrace. They lost a lot of good people after this sailing. Read Less
2 Helpful Votes
Sail Date: September 2016
We were very excited to go on our family cruise (4 generations) and booked with carnival victory out of port canaveral, our experience at the port of embarkation was poor, because their computer system was down and this situation delayed ... Read More
We were very excited to go on our family cruise (4 generations) and booked with carnival victory out of port canaveral, our experience at the port of embarkation was poor, because their computer system was down and this situation delayed evertyhing, then when we get to the ship it is OLD , there are places where stinks, our rooms were supposed to be connected but I had to call 3 times for them to do so. VERY OUTDATED ROOMS, At 3 am the AC stopped working, we called for help (with a minor on the room) and they took about an hour to show, the guy pulls a little machine to measure the temp inside the room and said that his boss will check it and he was coming back. NEVER CAME BACK!!!!. after that the ac started again but was very low. I only saw the steward once and told him to please bring new towels, he never did. there was no entertaiment on the top deck, just regular music, but that was it. only 1 waterslide, therefore the line was horrible. on the lido buffet the only juice to drink was lemonade and water. camp carnival for kids was alright, nothing great either. the only great thing was our experience at bahamas. WILL NOT SAIL ON THE SAME SHIP. Read Less
6 Helpful Votes
Sail Date: August 2016
I don't know where to start, I have been on many cruises and this was by far the worst. ALWAYS CHECK YOUR BILLS THROUGHOUT YOUR CRUISE. They over charge you and then when they are suppose to give you a credit they actually charge ... Read More
I don't know where to start, I have been on many cruises and this was by far the worst. ALWAYS CHECK YOUR BILLS THROUGHOUT YOUR CRUISE. They over charge you and then when they are suppose to give you a credit they actually charge you more. Bartenders add tips on to your receipts after you walk away so make sure to keep track of it. Our room filled up with Diesel fumes one night and I was told "nothing is wrong, our tech went and checked everything and everything was fine", next day I called the manager and was told "yes we had an issue with the damper and instead of the fumes going out they were going into the vents". That's REALLY SAFE AND HEALTHY, ESPEICALLY FOR A 2 YEAR OLD AND AN EXPECTANT MOTHER. The employees didn't care about any of it, all they wanted to do was make us look like we were wrong. The bathrooms in the stateroom had a HORRIBLE urine smell that never went away, it was GROSS. The bathroom by Windjammers was disgusting, none of the toilets flushed. One day I went in there and every toilet was full of human waste and the smell almost knocked you on your feet. The bathrooms by the dining room were closed more than they were open due to sanitary issues. The dining staff was horrible and couldn't even get the orders right. This was the biggest waste of money for a family vacation ever. Read Less
23 Helpful Votes
Sail Date: August 2016
Living in Maryland, we have counted our blessings to have the Pride in our home port, and have always loved this ship and the friendly crew. We even appreciate the decor. Most of all, we enjoy the convenience of sailing from our home ... Read More
Living in Maryland, we have counted our blessings to have the Pride in our home port, and have always loved this ship and the friendly crew. We even appreciate the decor. Most of all, we enjoy the convenience of sailing from our home port of Baltimore- and have been on the Pride 8 times. We work hard and have been fortunate to make many memories with HAL, Celebrity, RCCL, Norwegian; Trans-Atlantics, Azores, Med, Pacific NWest, Panama Canal.. through good weather and some mighty hurricanes. We love the sea and have honored and respected the decisions of our Captain. While we still love the sea, and sailing on our own boat, we will never cruise at the mercy of a Captain and the cruise industry which are clearly driven by profit and greed. Our recent voyage on the Pride, which embarked 8/28/16, turned into a harrowing experience during the evening of 9/2 & early morning of 9/3/16 as the Carnival Pride sailed directly into Tropical Storm Hermine, throwing everyone from their beds and causing a considerable amount of unreported damage. We watched the GPS closely along with the live NOAA and Weather.com radar, from 2am-11am- because we were very worried. I’m sharing this account because I am still very worried with how it was handled- and unsettled with the responses- all pointing to decisions driven by schedule and ultimately profit. Decisions made from those on land, in a comfy office in Miami surely trumps any authority or opinions of those in the throes of complicated and potentially dangerous weather situations. Remember that. And remember that well when you book your next cruise. You can’t pull over and get off. You are at the mercy of a money making machine. Even airlines will divert, postpone or cancel. The Captain made the decision to shorten our stay in the Bahamas to sail back to Baltimore in an attempt to “beat” Hurricane Hermine. We applauded this decision on Thursday, 9/1/16, when it was announced at dinner over the intercom- and as we were leaving Nassau. We encouraged disappointed guests adjacent to us in the dining room that the Captain and Carnival will always keep us out of harm’s way. We were advocates. Had we known what we were in for, we would have departed the ship in Nassau and flown home. But, that was not an option- we were in transit already. After dinner and the Captain’s announcement, we went to our cabins where we found the below letter. September 1, 2016 Greetings from the bridge, I trust you are enjoying your cruise aboard the beautiful Carnival Pride this week. I just need a moment to provide you some information regarding our scheduled itinerary. As you know, we’ve been keeping a close eye on the weather and especially Tropical Storm Hermine. According to the latest forecast and projected track, I’m sorry to say we will have to modify our itinerary. In order to stay ahead of the storm and provide you a more comfortable cruising experience, we are forced to cancel our visit to Freeport. We will now proceed directly to Baltimore where we anticipate arriving at approximately 1:00AM on Sunday. Pre-purchased shore excursions for Freeport as well as, the taxes, fees, and port expenses will be automatically posted to your sail & sign account. We know how much you were looking forward to visiting Freeport and regret Mother Nature has thrown a wrench in our plans. I trust you understand your safety and that of my crew is my number one priority. I want to assure you the ship will be operating at a safe distance from the storm at all times. In the meantime, my entire team will continue to do everything possible to make the remainder of your cruise with us safe, fun and memorable! Sincerely, Captain Mario Nicolini We reviewed the letter and checked the weather with NOAA and Weather.com via mobile devices. As we were just leaving Nassau, we were surprised to see that the storm had actually pushed north of us already and was forecasted to develop over the Outer Banks of North Carolina, coinciding with our direct path and entry to the Chesapeake Bay and our home port. The track put us directly in line with our passage on Friday evening/Saturday morning, which raised immediate concern. Speeding ahead to beat the storm was surely in vain and indicated we were heading for the storm, not away. Typically, you need to pass the Chesapeake Bay Bridge/Tunnel, which is at the mouth of the bay, around 1am to arrive in Baltimore later that morning. Worried about the new storm path and our new course, I reached out to Carnival Guest Services Thursday on the ship and they dismissed me. I called and wrote to Carnival Friday morning and contacted Guest Services again on the ship Friday and was dismissed. I asked for a manager and was told no one was on duty. As feared, we sailed directly into the storm. The ship was subjected to extreme heeling/ listing and flooding on decks 2 & 3. We could not reach anyone during the early morning hours as panic spread throughout the ship late in the evening of September 2 and morning of September 3. Our balcony doors flew open despite being locked shut; door handles were missing screws. The Captain should have avoided a raging storm in the most deadly waters of the North Atlantic- in the middle of the night. This was preventable, especially in this day and age of instant communication and real time weather monitoring. The Outer Banks are notorious for shifting sands, shoals and unseen obstacles, especially during storms. This area is known as the graveyard of the Atlantic, scattered with over 600 ship wrecks. Carnival and the Captain placed us in a very dangerous situation and should be held accountable for causing hours of unnecessary fear and discomfort. At one point battling the storm, we were in waters as shallow as 30-40 feet while the ship draws 26 feet. In rough seas, we are extremely lucky we did not run aground, which surely would have been perilous in these conditions. The Costa Concordia (Carnival) ran aground in calm seas in Italy and guests were unable to safely evacuate. After the storm, primary navigation markers were washed ashore from the shipping channel onto Ocracoke island. Again, we should not have been placed in this situation. While the seas were rough Thursday evening and all day Friday, the violent conditions heightened from approximately 3am until our final entry to the Chesapeake at approximately 11am, Saturday 9/3/16. Through 8am, we received NO communications from the Captain or staff during the violent maneuvers of the ship. I watched the positioning of the ship on my stateroom TV and monitored the NOAA/Weather maps on my mobile device while we sat at the Outer Banks and attempted to turn Northwest along the topside of the Outer Banks which lead into the Chesapeake Bay. We were knocked hard along our starboard side by tropical and hurricane strength winds and waves, which repeatedly knocked us to our side. Our balconies were on deck 6, portside, and we could not believe the angle at which we were looking into the raging sea. We aborted course several times and just sat there north of Nag’s Head steering North Easterly into the wind and waves while being pushed backwards. When the ship righted a bit, I decided to visit guest services. My family in the adjoining room did not want us to be separated- but we needed to understand what was going on. No one was providing updates or explanations about the violent battering. No one was answering the phones and the crew in the hallway was speechless, sullen and clearly frightened. I was about to see why- as I got to the 3rd floor, I was shocked to see water and waves crashing under the promenade doors and flooding the Taj Mahal lobby and stairwells. I could not get to deck 2 and returned to our rooms. After a few moments, I attempted once again to get to deck 2 and accompanied by a fellow passenger, maneuvered the passenger hallways to mid-ship. Along the way, we were passed by crew in blue jumpsuits looking sullen and not answering any of our questions. We continued to deck 3 mid-ship, which was gated off due to flooding; we went around the gates this time and to deck 2, where we saw employees and guests huddled, crying, praying and vomiting into buckets; passengers were passing by in life vests- all the while NO INSTRUCTIONS from the crew or Captain. Passengers were panicking in wheel chairs at the stair cases- since it was simply unsafe to even attempt an elevator- and workers never offered to assist them. My mother was relying on a small wheel chair during this trip, which we kept in her room. During embarkation and the muster drill we were asked if she would need any help or special consideration in an emergency, no one checked on us or contacted us during or after the event. I returned to our rooms after learning nothing from my trip to guest services, and while I was even more worried, I also felt sorry for the crew. They were not informed and were also scared. Wifi at this point was overwhelmed and I turned my phone onto cellular at sea and we called my sister in Annapolis. My sister could hear that we were very upset- my parents begged her to call Carnival or someone to find out what was going on and to demand them to take us out to sea and away from the storm. Shortly thereafter, we did receive an announcement that our transit to enter the bay would take approximately 2.5 hours. As we attempted steering Northwesterly again, the ship continued to list violently to the portside- as the storm force winds slammed the starboard like a giant sail. It took 2+ hours to navigate the northern part of the outerbanks along Kill Devil Hills and Nags Head. We heard a series of violent thuds on the hull of the ship and I believe we did in fact hit bottom. It is doubtful that the ship’s hull and underneath has been checked for structural integrity since this passage- how could it be without dry-docking- and there is no way to see anything with scuba divers in the Baltimore Harbor. The Cruise Director jested that we would have a good story to tell our friends & went on to announce the long list of canceled activities and encouraged us to walk indoors for St. Jude. Workers we spoke to throughout the evening expressed concern and fear- and informed us that the regular Captain of the Pride was on Vacation. One worker said they had been on ships for the past 10 years and had never experienced such a frightening situation. Let me be perfectly clear. This was not a matter of rough seas or sea-sickness. And we are not looking for a free cruise- we get them for our casino play. The Pride was subjected to extremely violent conditions. The ship jolted sharply and listed to the side throwing everyone out of bed- knocking everything on the floor in the middle of the storm- multiple times. As our rooms were on the portside, we were looking directly into the boiling sea and experienced a fear which I truly cannot explain. There was no chance of survival if we were to be thrown into the sea- evacuation would have been futile as lifeboats would not descend in these conditions. The way Carnival handled this matter is shocking- and we have stayed in touch with many other passengers post-cruise. Carnival made a statement countering news reports that they kept us away from the storm, which is simply not true. Also, Carnival stated that water flooding the decks was merely rainwater- it was not- I witnessed the waves crashing on the Promenade deck and rushing under the doors. Crewmembers posted incredible video and commentary of this occurrence. The security cameras will surely capture and demonstrate the conditions in which we traversed. All of the rugs, fixtures, hallways on both deck 2 & 3 were completely water logged for the remainder of the cruise, causing slippery conditions from the front to the back of the ship. Our doors in both cabins blew open when we listed severely portside. Both doors were BOLTED shut. My door was missing 3 screws on the door handle. In fact, after closely inspecting later, the threads in the handle were rusted & screws simply would not thread into the door handle hardware. We spoke with other passengers and learned that their doors were secured shut with ropes during the storm. Carnival has chosen to clearly sweep this under the rug and downplay the matter. Videos, photos and documentation depicting what happened seem to disappear- but, there is a collection on youtube. https://www.youtube.com/channel/UC7GLkL91mF7RzoQIwOaSk-Q https://www.youtube.com/watch?v=2MyUWY-WBzA We still cannot believe the blatant lack of judgment by Carnival and the Captain to sail us into the storm, and in direct conflict with the letter assuring us otherwise. It is troubling that Carnival continues to make false claims about keeping us away from the storm. Originally, we were far away from the storm and there was no need to speed ahead. There were options to avoid this situation as we were along the east coast with several ports- and we could have also simply stayed further at sea. Cruise industry experts clearly state that ships are safe because they avoid storms, not sail directly to them. Had we maintained course and came in as scheduled- or later, none of this would have happened. There was no reason to rush ahead, encounter the storm and creep up the bay at 5 knots to dock us Saturday night. We cruised past Annapolis at 8:30pm Saturday evening. Thinking about it further, perhaps that was the intention, to come in under the cover of night as to avoid further publicity. Ambulances were awaiting the ship’s arrival- and we heard several reports that there were heart attacks from the experience. The irony of the entire trip, is, that the Pride was LATE coming back from the cruise prior to our voyage for no apparent or explained reason (although we heard it may have been propulsion issues, again). Embarkation for our trip was delayed without any communication. We were left sitting in traffic for hours at the terminal waiting to enter the parking lots. Carnival did nothing to accommodate passengers or reach out prior to suggest we arrive later to the port. We boarded late, muster drill was late, dinner was late- and we just smiled through it. The ship has known and well-documented propulsion issues. And yeah, it does shake a lot especially in the back & in the dining room. Three years ago, we were given the option to cancel the day prior to our cruise on Pride due to azipod issues- we canceled that journey. Guests this past April 2016 were given the same option, which clearly signifies the Pride has problems. I could not get that off of my mind as we were in the storm. Mechanical issues such as what caused the sinking of the El Faro last year in a storm in the Bahamas. The Captain of the El Faro was publicly criticized for taking his ship close to the known storm, and we see what happened. And, my father and I could not stop thinking about the freak storm that sunk the Pride of Baltimore, our floating public relations emissary for the city of Baltimore in 1986, in the Bermuda Triangle. I have never been so frightened and appalled by anything in my entire life. Because of this experience on the Carnival Pride at the hands of the Captain, my family, sadly, is giving up cruising, something we have enjoyed for many years. Carnival broke our trust and for that, there is no excuse. The cruise industry needs passengers. They need passengers to feel safe, and relaxed. We do not need them. Read Less
Sail Date: August 2016
I don't know where to start, I have been on many cruises and this was by far the worst. ALWAYS CHECK YOUR BILLS THROUGHOUT YOUR CRUISE. They over charge you and then when they are suppose to give you a credit they actually charge ... Read More
I don't know where to start, I have been on many cruises and this was by far the worst. ALWAYS CHECK YOUR BILLS THROUGHOUT YOUR CRUISE. They over charge you and then when they are suppose to give you a credit they actually charge you more. Bartenders add tips on to your receipts after you walk away so make sure to keep track of it. Our room filled up with Diesel fumes one night and I was told "nothing is wrong, our tech went and checked everything and everything was fine", next day I called the manager and was told "yes we had an issue with the damper and instead of the fumes going out they were going into the vents". That's REALLY SAFE AND HEALTHY, ESPEICALLY FOR A 2 YEAR OLD AND AN EXPECTANT MOTHER. The employees didn't care about any of it, all they wanted to do was make us look like we were wrong. The bathrooms in the stateroom had a HORRIBLE urine smell that never went away, it was GROSS. The bathroom by Windjammers was disgusting, none of the toilets flushed. One day I went in there and every toilet was full of human waste and the smell almost knocked you on your feet. The bathrooms by the dining room were closed more than they were open due to sanitary issues. The dining staff was horrible and couldn't even get the orders right. This was the biggest waste of money for a family vacation ever. I will go back on Carnival and risk the chance of the ship getting caught on fire before I go back on Royal Read Less
3 Helpful Votes
Sail Date: August 2016
This was my first cruise and will probably be my last. The Carnvial Ecstasy is so outdated...I felt like I was in a time machine back to 1991. We sprung for the larger room which I highly recommend, as it will be the only place to regain ... Read More
This was my first cruise and will probably be my last. The Carnvial Ecstasy is so outdated...I felt like I was in a time machine back to 1991. We sprung for the larger room which I highly recommend, as it will be the only place to regain your sanity while being trapped at see. The food was ok but not many options. I think I had enough hamburgers and nachos to last me a life time. The bar staff is nice and attentive but the rest of the staff from embarkation to debarkation was hating life for sure. Although I don't really blame them. If I had to work on that ship every day, I would be hating life too. There is really NOTHING to do on this ship worth doing. My sister went to a class that showed her how to fold a towel to look like a dog, if that tells you anything. Also, the pool is so small, which is probably my biggest complaint. It was at maximum capacity at all times. If you are looking for a super cheap getaway, this cruise might be for you....but remember you get what you pay for. Read Less

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