After suffering the misfortune of cruising aboard MSC’s “Seaside” prison-upon-the-waves on April 19, 2023, my wife and I have decided we’d rather sail aboard a plastic dingy along a molten lava flow without a paddle than take MSC up on any of their subsequent “special offers”. Let me explain why.
Our nightmare began with a congested, scorching hot embarkation that took over three-and-a-half ...
From the moment we arrived it was an absolute disaster. There was a three and a half hour wait outside in the sun, then another 2 hour line to go through embarkation. Any bar we went to, no matter what time of day took at least 30 minutes to get a watered down drink. The food was comparable to a school cafeteria or gas station food. Chicken and meat you couldn’t cut into, bread served in a basket ...
1. 3 hours in the sun to get in the building and wait another 2 hours in the hot check in area. They passed out warm water to everyone. That was thoughtful.
2. No restaurants were open when we boarded the ship anywhere.
3. We immediately went to our muster station only to be told it was already over and watch your tv.
4. Paid for the drink package for me and my wife and couldn't get a ...
The internet was down for check-in and delayed over 2 hours. There was no backup system. Did they have an emergency manager to ensure pre-planning for emergencies like this was done? No notification given to the passengers. Only through word of mouth did we even learn water was provided for us. The system for taking credit cards was very odd. Not done at check-in. Had to figure out via word ...
Waited in line in the hot sun for almost 3 hours to get on. No one told us what was going on. Finally read it on a Facebook post. The blame was put on the port that their computer system was experiencing issues and that this happens when a new ship docks there. My take on that is that MSC had gotten there the day before, why weren’t these issues addressed then?? A little QC goes a long way ...
From beginning to end this was the worst cruise I have ever been on and I've been on over 45. It took 4 hours to get on the boat, due to incompetent workers, and when we got on the boat the food was terrible. In fact in the market place grill they had the same food four days straight. They would only open up a couple of serving stations and there would be a line around the corners. Thankfully the ...
This cruise was horrible!! Over 3 hours to get onboard and over 2 hours to get off the boat!! Food was the same as very day and was not very good!! The staff was incompetent and bartenders didn’t know how to make drinks!! Always a 29 minute wait minimum for a drink!! Just a horrible experience!! The theatre shows we’re not very good!! The Wi-Fi was horrible!! The customer service desk has over 1.5 ...
From the beginning in processing took 3 hours +.
The ship was full to capacity. All services was extremely slow and of poor quality. Staff was inexperienced and seem to have a language barrier of NOT clearly understanding English.
We had yo have cabin attendant to come a clean room when we 1st got in the room. The mixed drinks was awfully disgusting or staff didn’t know how to make them. ...
This will be my last with Carnival Cruise everything on the ship did not work or was not clean balcony suite was not clean properly coming on board entering the room Tylenol on the floor hair in the shower. Keep in mind we just checked in the bacon was not properly cooked or looked very very old bacon came out gray. Everyone in are party got sick. Elevators weren’t working properly. They charge ...
On my sailing, there were too many last minute changes that were not communicated well to sailors. Firstly, they closed all the shops on board. With how much on-board credit each sailor is provided, the lack of shops make it hard to use our credit. Many sailors were confused why the Virgin app displayed these shops as open when the closures were planned in advance.
Secondly, they changed the ...