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2,709 Bahamas Cruise Reviews

This was our second trip on the Victory. This sailing was to Key West and Cozumel, while the previous trip was a few years back from NY to Canada. On this most recent sailing, we noticed areas that were dirty, rusted or otherwise ... Read More
This was our second trip on the Victory. This sailing was to Key West and Cozumel, while the previous trip was a few years back from NY to Canada. On this most recent sailing, we noticed areas that were dirty, rusted or otherwise somewhat neglected since the previous sailing. We had the feeling that the crew are letting things slide a bit because they know the Victory is scheduled for a major overhaul in the near future. Nothing too terrible, but wall paneling was worn and stained in our cabin and in some public areas, cushions on lounge chairs were worn out and sometimes missing, toilets and fixtures were stained. None of the issues were so bad that I would avoid cruising on Victory, but just know you're sailing on an old vessel that's ready for an update. And speaking of the need for updates, there are a few areas that really show their age due to old/bad design. For example, the buffet on the Lido deck is organized in such a way that during popular times, lines will run out of the dining room, and there were a couple times with long waits at the buffet. We tried to avoid it when possible, but on both embarkation and debarkation days, as well as when returning from the short day in Key West, there weren't really many other options. Also, while a Guy's Burger was added during a past update, it's location causes some traffic jams and heavy crowds in the small doorway between pool area and buffet area. Finally, if you don't smoke, the casino is an unpleasant place to visit. The ventilation is poor and the entire promenade near the casino becomes full of smoke. Hopefully, this will be fixed in the overhaul, as the smoke on the Victory was worse than on most other ships we've been on. Unfortunately, the biggest issue we had on this cruise was an unusual overabundance of rude, ignorant, entitled fellow passengers. We had guests running and screaming down the hallways at all hours of the night, packs of children congregating/loitering on stairways with no parents or supervision to be seen, guests singing on their balcony, full volume, at sunrise. And finally, there were a few guests that were smoking on nearby balconies, making our balcony an unpleasant spot to just sit and relax. Balconies are all 'no smoking', but it seems that Carnival doesn't (can't?) enforce this. Food: We had 'Your Time' dining. We found the food to be very inconsistent. On the first night, we had great appetizers, but the main entrees were nothing special. On the 2nd night, lobster (extra cost) was over-cooked, creme brulee' was very undercooked, but on the 3rd night, almost everything was cooked to perfection. I know it's tough cooking for 3000 or so guests, but it seems they are missing a bit of quality control in the kitchen. Staff: Our cabin steward was OK - friendly enough, and responsive when we had problems, but on arrival, things were a bit dirty, with some trash still in cans, hair in a couple of drawers, and greasy finger prints on the walls. I suspect this is due to the rush to 'turn over' the ship for the next arriving passengers - but again, like with the food, it seems a bit more quality control is needed here. Our dining staff were, like the meals, inconsistent. We had one group of servers that were excellent (KUDOS to Dino, Dedik, and I Made - they knew our names, refilled drinks, and were pleasant to talk to), and then the next night, we had the worst shipboard service we've ever encountered from a different group of servers, bringing food and drinks very slowly, never checking on us afterwards. Fortunately, we were able to ask for the first night's service crew for our remaining dining visits, so that was appreciated. Ports/Excursions: Since we only had a few hours on Key West, we took the provided shuttle downtown and just strolled to the usual tourist spots (Sloppy Joe's, Southernmost Spot, Hemingway House...). But it was a whirlwind of a tour since time was so short. Most disappointing was how disorganized the return shuttle to the ship was. There was a line stretching down the road of passengers waiting to board the shuttle...and that was an hour before return time, so we lost additional time on this already short visit. Since we've visited Cozumel several times before, we tried the KunChe Mayan ball game (Pok-Ta-Pok) excursion for something different. The tour guide was friendly and informative, and the excursion was interesting, with a bit of culture, a bit of sports, and included meal. Debarkation: We found Carnival's new debarkation procedure to be a bit confusing. They now debark 2 different groups, somewhat consecutively, but it was a bit unclear how it was going to go until groups were called. In short, if you carry off your bags, you're called to leave based on muster station, in reverse order (so muster station A is last). Almost simultaneously, but starting a bit after the 'bag people', are the folks that put bags out the night before. You get called based on tags that you pick up outside of the casino the night before, with an early group and a late group. What wasn't clear is how the early group is called in relation to the muster station groups - and even after going through the process, we're still not quite sure what happened :-) but we had 'early' tags for the luggage assistance group, and we were called after 4 of the muster station groups were called. And when you get to the warehouse to find your bags, be sure to check the 'decoder' sign posted near the bags, because your bag might not be where you'd expect (ie: we were group 9, but our bags were in area 'D' with many other groups). Read Less
Sail Date August 2019
First cruise with Norwegian since a truly horrendous experience on Pride of America in 2005 on the inaugural San Francisco to Hawaii trip. You would think a hospitality business would be keen to get repeat custom but given that ... Read More
First cruise with Norwegian since a truly horrendous experience on Pride of America in 2005 on the inaugural San Francisco to Hawaii trip. You would think a hospitality business would be keen to get repeat custom but given that experience plus a truly great Garden Villa experience to Alaska in 2004, we haven't heard from then in 14 years until we decided to take a quick weekend break. With that in mind we booked two weeks before our trip and without much expectation. Overall it was a decent weekend break with the usual high points and low points. Enjoyed the inclusive drinks package and being aboard the ship in general. The ports of call were not appealing to us and we only got off briefly for 30 mins at the private island and 40 mins in Nassau. The tender service was utterly appalling being kept to wait 25 mins on the journey over and 35 mins on the way back in blazing heat. That we could cope with but we were really horrified with the fact that the tender couldn't cope with a handicapped gentleman who was clearly distressed to be wedged into the stairs as they tried to carry him up a very narrow gap. This is something that has to be addressed immediately in our opinion. The cruise was something of a booze cruise to many travelers but fortunately it wasn't too bad... or maybe the weekend we chose kept it to a minimum. That said, some evidence of loud foul mouthed drunken yobs was in evidence so prepare for that if you take this cruise. Room service was excellent although the room was a little warm when trying to sleep. Food was adequate in main dining room but poor in the buffet. The buffet itself was a mess and simply not adequate in terms of how things were laid out for the number of people on board. Other ships do this so much better. Demeanor of the staff was an overriding impression and it seemed a lot were going through the motions. I don't know if this is because they no longer get tipped on drinks or that servers now have to serve the wine / alcohol but it just seemed off. I can well understand that some servers would get disillusioned by having to do more for less rewards though. Entertainment - Rock of Ages show was good, everything else was poor. Bar singers had a captive audience ready to enjoy themselves but both of them slowed the pace down and didn't seem to know the songs apart from one verse. Pool & Other activities - Pool area was basically a meat market and very crowded. Can't imagine sharing so many germs with other humans in the pool but some seem happy to do so. A place to avoid for me though. Embarkation and disembarkation were easy and overall, the cruise was fine for what we wanted. Next time we won't bother getting off the ship as we might be able to use the pool when everyone is off the ship. Read Less
Sail Date August 2019
I went on this cruise with a friend who was meeting up with family. As soon as we sw the ship, we could tell immediately that the exterior needed reneviation. Upon boarding it was more of the same...the seats in the dining lounge were old ... Read More
I went on this cruise with a friend who was meeting up with family. As soon as we sw the ship, we could tell immediately that the exterior needed reneviation. Upon boarding it was more of the same...the seats in the dining lounge were old and the food options were not what I expected..not lot of attention given to the quality. Our stateroom was actually decent as we had a balcony. The way the ship is designed made it pretty weird to go from one side to the other as you had to take an elevator up to get to a lower floor (too complex to explain) Honestly if it wasn't for the ports of call and the people I was with, it would have been a less pleasing experience. The pool is not conducive for a ship with 2000 people and it is filled with salt water. I have only been on Royal Caribbean and comparing that boat to this one seems unfair but my experience on the Majesty of the Seas was incredible. The staff on the Elation overall was not as friendly and service committed as I would have expected so some intense training and overhaul is definitely necessary. There are 3 hot tubs which was a great plus! I don't think I will be traveling on this boat in the future..not sure about the other Carnival lines but I would have to do some serious research to determine if I would want to spend hard earned money on a future cruise. Read Less
Sail Date August 2019
We chose this cruise because it left out of Charleston. All of the waitstaff, housekeeping and employees were very friendly and helpful. There are a lot of activities to do on board however there are too many people. We were never able to ... Read More
We chose this cruise because it left out of Charleston. All of the waitstaff, housekeeping and employees were very friendly and helpful. There are a lot of activities to do on board however there are too many people. We were never able to get in the pools because they were always packed full of people and finding a chair was nearly impossible too. We had to wait several times for someone to get up before we could sit down. We did enjoy our balcony room for some quiet. Dinner in the dining room was always nice. At our first stop we were very excited to go snorkeling but when we went to check in, they told us it was canceled because of rough waters. It was then too late to get on another excursion because they were sold out. I don’t know why Carnival did not notify us before we left the ship, so we could try to get another excursion. We went swimming and then attempted to eat at the barbecue on the Island, but it was very crowded and hot. We were very disappointed and went back to the ship. Nassau was our next stop and half of our excursion was canceled again! We were to go on the sail and bus tour, but the sailing part was canceled because of rough waters. Other excursions went out on the water but ours did not. We ordered that one through Priceline. The bus tour was good, but it was disappointing again. Boarding and unboarding the ship was very well organized. The drinks are very watered down and ordering a drink took a long time because Carnival puts too many people on the ship and it was always crowded. Carnival does not pay the waitstaff and they depend on the gratuity at the end of the cruise, so please consider this when deciding on gratuity for them. Our waiters worked very hard and were always friendly. I don’t know why Carnival doesn’t pay them, but they should. Read Less
Sail Date August 2019
First off let me say that I am not an avid cruiser. This was my 5th cruise in a 20 year span. My family and I have always cruised Royal Caribbean and decided to give Carnival a shot since the port is only 3.5 hours from our home. To begin ... Read More
First off let me say that I am not an avid cruiser. This was my 5th cruise in a 20 year span. My family and I have always cruised Royal Caribbean and decided to give Carnival a shot since the port is only 3.5 hours from our home. To begin with I had a lot of questions about the Carnival process and came here to Cruise Critic for help and it paid off. Learning the little tricks of the ship and shore excursions from past guest definitely added to our experience. Let me start with the embarkment process. First you will arrive at the port and the folks there will unload your vehicle for you and take your luggage onboard for you. Make sure you tip the guy a few bucks! Then you will be directed to park. Be prepared to walk about 200 yards to the main building for check in. Not a bad walk at all. Have your Birth Certificate and Driver's License in your hand. A passport is great but not necessary. Once in that building you move pretty quick. They will then direct you to the charter buses outside to take you to the boarding ramp. Tip the bus driver a few bucks! Once you are on the boarding ramp you will be directed to the security baggage check line. You will then place your carry on onto a scanner machine where the friendly security folks will run it through their machine. After that you are on your way! The total time my wife and I spent at the port was about 25 minutes total and we did not purchase "Faster to The Fun" from Carnival. Once onboard you will notice friendly/Inviting staff that will answer any question. Your stateroom will not be available to 1:30 so head up to Deck 9 and grab lunch and try everything! Be aware that the tea is unsweet and the cups are very small. Once our room was available we headed up and settled in to our cabin. Our cabin number was 11008. It was on the Serenity Deck level which is adult only. Our cabin steward was Emerson and he was awesome. He made our stay comfortable and answered every question we had. Our room was a balcony suite and worth the extra money. The bed was very, very comfortable and I am very picky about where I sleep. The pillows were vey soft and big. The room itself was bigger than others we have stayed in on RC and perfect for two adults. The bathroom was big as well. The soap that is supplied for guest on the ship does not lather well so bring your own. In all our cabin was great with exception of the soap so all is good so far. After we got settleed we headed out to explore the ship and found ourselves at the Serentity Spa. Big mistake! The staff there were friendly and took my wife and I on a tour of the spa. Big mistake. They were boarderline pushy about selling their products and it detered my wife and I from ever going back in there even though we had free spa treatment vouchers given to us because we booked a Serenity Suite Room. On to the food! The Fahrenheit 555 steakhouse is the best. You will not regret it. The steaks are amazing. It cost my wife and I $38 a piece to eat there and it is a 4 course meal! The cheese cake is huge and unlike anything Ive ever eaten in the cheesecake world. Amazing! It was so good, we ate there twice. The ships buffet on deck 9 was good but Guys Burgers was great. I ate alot of Guys Burgers and they are free. The breakfast buffet is good and has just about everything you could ask for. The coffee is below average and the juices provided were average but satisfiying. On tuesday night my wife and I tried the Main Dining room. They seated us right away but that was it. We sat there for about 10 minutes and that was it. We got up and left. We then went up to the Cucina del Capiitano restaurant. It was great. The best Italian food we have ever eaten. Now for the entertainment on the cruise. The shows were good and the cast were above average performers. Adam the cruise director was great and James kept everyone laughing. However Ty was rude at times with guest and at one point told a lady that came in the wrong door to never do that again. He told her this over the PA system and made that lady look like a child. She reacted to his lecture alot better than I would have. That was totally uncalled for on Ty's behalf. Very unprofessional. Onto excurisions. Half Moon Cay was the best!! Better than any beach we have ever seen. Make sure you get off the boat early to get the best chairs but if you dont, no worries they have plenty. You do not need towels from the boat. They provide them on the island. The sand there is unbelievable and the water is perfect. The most amazing beach ever! Did I mention amazing enough about this beach? Bring your own snorkle gear and an inflatable float. It will save you money and you will have plenty of room to just float around and enjoy the sun. No beach that RC or Disney has can compare to Half Moon Cay! Now about Nassau. My wife and I booked the Blue Lagoon VIP Beach Day. It was just ok. The beach was rocky, very dangerous if you are elderly or someone with previous health injuries like neck or back surgery The staff on Blue Lagoon were very nice and attended to our every need. The VIP excursion came with snorkle gear and bottled water all day. The lunch buffet was really good and the staff was was very friendly. Also if you decide to do this exersion bring water shoes and towels! YOU WILL NEED WATER SHOES!!!!! Very rocky beach. Our overall experience was good with Carnival. The only problems we saw that Carnival could do much better at is the muster drill that happens pre-sail and exiting the boat for excursions. It is organized chaos and causes stairway roadrage with guest. Guest are literally shoulder to shoulder and nobody can move. if you dont like confined spaces wait till the crowd clears to head out. The disemarkment process was well organized. You have a choice of carrying your own luggage off or checking your luggage. If you can carry your stuff then do it but if you pack like my wife, check your luggage. The process is super easy and they will call you by tag numbers depending on the tag number you pick the night before disemarkment. No worries. If you check your bags, they will be waiting on you in the building where the US Customs Security team await. The US Customs Officers are friendly and do a great job getting you through the line fairley quickly. Once you get through customs, you and your luggage will then be directed to the charter buses to take you back to the parking lot. If your luggage is heavy, the porters there will carry them for you to the buses. Tip them! When you get to the buses they will load your luggage on trailers to carry them back to the parking lot. When you exit the buses at the parking lot, your luggage will be right there waiting on you. No worries. Then off you go back to the real world. We really enjoyed our first Carnival experience and will probably do it again. Hope this helped. Read Less
Sail Date August 2019
We found a decent deal on this voyage, most likely because of the closure of the Cuba itinerary. At the last minute NCL was forced to change its Cuba run to a sad Nassau run. We figured the destination wasn’t as important to us as a ... Read More
We found a decent deal on this voyage, most likely because of the closure of the Cuba itinerary. At the last minute NCL was forced to change its Cuba run to a sad Nassau run. We figured the destination wasn’t as important to us as a getaway in the sun and some time to unplug and relax. Sadly, NCL is all about keeping the 20-somethings happy, drunk and “energized.” And NCL nickles and dimes you to death. What started as a $1200 package (with balcony upgrade and insurance due to an ailing family member) turned into a MUCH more expensive weekend. But worse, there was NOTHING relaxing about this ship. First, I considered the open bar to be a nice idea. We could sip a few pink drinks with paper umbrellas as we enjoyed the sun by the pool, in the Caribbean sun and vibe, right? Great idea. Not even close. The evening we began the journey, the college-aged boys began doing the contest drinking by the pool, standing at the edge, flexing and trying to spontaneously elicit cheers from the crowd as they chugged enormous amounts of drinks from long beer-bong type things. Vomit ensued in various parts of the ship (of course). Later, they crawled off to various cabins which improved things. Additionally, you are given way-overpriced options to upgrade your beverages the first day. $30 per person per cabin per day to include top shelf booze, unlimited energy drinks (think-really drunk, hyper caffeinated frat boys) and unlimited bottles of water. Also half way decent wine with dinner instead of super cheap wine. Ok, I thought it might be worth it for the wine, and for me since I planned on having a few drinks. Unfortunately we both were required. So $60 per day. It was Friday evening with a Monday early am disembarkation. That meant either $180 since Monday isn’t at sea, right? Check your bill. $240 was added to ours. Leaving at 7:30 am means you don’t even get a mimosa with breakfast, and if you did, it would be a $30 mimosa. The facilities were quite nice. The pool was salt water which was really lovely once the large children calmed down a bit. The sensation of buoyancy in the water on the gently rocking boat was very soothing and enjoyable. Also, the ship was overhauled last year in preparation for being used for travel to Cuba. Sadly the current administration cut that off, so now they have a really nice ship being used for booze cruises, typically reserved for older ships. The dining haul is spotless, the rooms were nice and clean and service was decent including turn down service. Lock your valuables in the safe though. I “lost” a diamond ring I left on the small tray by the coffee pot. I should have remembered to put it in the safe...my bad. But the ship resisted having someone come to investigate. The ring was not a favorite and not terribly expensive. I didn’t want anyone to lose their job, so I just took the loss. I should have put it in the safe. Dinner in the main dining room was nice. Being early diners, we were able to receive window tables two of three nights. The food was good but not stellar. We sent back cold appetizers and received luke warm appetizers, and had issues with the temp of our steaks. But the steaks themselves were very tender when they were cooked properly. No lobster or higher end seafood which is a bummer on a Caribbean cruise. There are a couple fish dishes but they looked unappealing. Deserts were better than Royal Caribbean or Carnival offerings. The wines with the upgraded beverage plan were decent-to-good $40-$50 bottles at normal retail, though the prices they listed them at on the menu were nonsense. Service was very nice and wait staff was quite attentive. You will need to future out how to find out about ship activities each days. The announcements were barely audible, so no help there. The brochures were hit or miss. We found out late that picture night was night two. That’s ok, they cost too much anyway. The private island had the chance to be great. As it was it was just good. The water was nice and the snorkeling was good, as long as the sun stayed out. When the sun goes behind clouds it is hard to see the beauty of the coral and fish. When the sun is out and you get right up to the rocks, the colors are lovely. Not Great Barrier Reef lovely, but definitely worth the effort, if not the $30 leaky mask. I would recommend this one, but if you can, bring your own mask and snorkel, save the money and enjoy the experience a bit more. You snorkel immediately where the ship lets you off so it would be easy to bring your own gear. Sadly, there were Norwegian Cruise Lines plastic cups scattered throughout the reef. Nassau is a terrible destination. The smell is of baking urine and regret. You are hassled mercilessly for money from the moment you step off the ship. Taxis, scooters, tours, horse and buggy rides (we took one, supposed to be 25 minutes, barely 10) and everything else you can imagine. You will feel abused after an hour on the island. The straw market is another place where you will be accosted and robbed for every penny you can be convinced to depart with. Skip it all and head to a beach. You will over pay for the taxi but overpaying once is better than being panhandled continually. By noon we were ready to get back on the ship. But this was the absolute worst part of the cruise for me, and it negatively colored every bit of the rest of the experience. And it was fully within this ship’s ability to correct, which made it even more infuriating. We decided to go hang out and relax by the pool and enjoy the sun, a drink or two, and some much-needed down time. Most of the 20-somethings were still sleeping off bad hangovers or on the island. The crowd was older. But the buffoon playing “music” by the pool was quite full if himself and his talent. The loud, thrumming techno-dance vibe garbage he was “playing” at 100% full volume was suitable for a night club I suppose, but certainly not for the atmosphere of an afternoon by the pool in the bahamas. He did something to older and newer songs to make them all exactly this very high intensity, mind-numbing beat, and every two or three songs, escalated them into a ramp up of a high wail. It was absolutely the equivalent of Dante’s 7th level of hell. In fact, if I do end up in hell, this will be the soundtrack. There was no escaping it. The only way you would see people letting go of the deck chairs they reserve all day is by playing this garbage. People would come, lay down, put things over their heads, put on headphones, move further away, and finally leave. It was outright maddening. Keep in mind that on a Friday - Monday cruise you really only have two full days to relax in the sun. NCL snuffed out one of those days completely by letting the soundtrack of the tilt-a-whirl at the Mall parking lot carnival rule the atmosphere. The “cruise director” should be keel hauled for allowing it. It really ruined the entire day, and thereby ruined fully half the cruise. Frankly, all the other things that were annoying paled in comparison of rendering the pool unusable by the audio assault. It was that bad. It was definitely not “high-energy” as was obviously being attempted. It was “near-death.” After two hours of trying to extract enough vitamin D to overcome my plummeting mood, we gave up and went inside. With little else to do, we retreated to our cabin and read a book. Yay. What an incredible waste of a day and money. RCL, you have the opportunity to turn a sad issue of a reconfigured itinerary into a decent experience. Nassau is awful but that can’t be fixed. Lose the “all you can possibly consume and then vomit back up” booze fest. Improve the dining room menu slightly, improve overall communications, and for God’s sake lose the souped-up Mazda beater car on steroids sounds going on by the pool. A little bit of effort to upscale the event itself would turn the frat party booze cruise/vomit fest into an experience that could be enjoyed by all, including those who don’t slug a round, belch loudly, high five and chest bump. Next cruise for me is back to another line. Read Less
Sail Date August 2019
We live close to Port Canaveral and decided to take a weekend getaway with two other couples. All of us are regular cruisers and have been on just about every line out of, Port Canaveral, Port Everglades and Miami. Knowing that 3 day ... Read More
We live close to Port Canaveral and decided to take a weekend getaway with two other couples. All of us are regular cruisers and have been on just about every line out of, Port Canaveral, Port Everglades and Miami. Knowing that 3 day cruises are party boats, my expectations were not high. The service on this ship was great. My cabin steward took great care of us, bar service was terrific and all dining room staff were accommodating and efficient. It was an old ship, but updated nicely and clean. Private island has a spa and when you get services you get a wonderful and healthy Buffett, free drinks and private beach access with the use of free floats. I cannot say enough about what a great day we had at the private club on the island. Didn’t do the general population on the island, but people on the tenders said that was great too. Entertainment was adequate, nothing special, but enjoyable. Cruise director and staff were friendly. Bar staff and service was great at all he bars and wait staff by the pool was plentiful. Now for the issues: I like to play blackjack. Lowest table limit was $15. I thought that was exorbitant. Princess, Celebrity, RCCL and Carnival all have 5, 6 or 10 dollar tables. Also the slot machines were not any of the newer games that are on the other ships. When I asked about lowering the limits the person who came to chat with me was arrogant, condescending and basically said tough. Another thing the smoke in the casino was horrendous. Another issue is the sports bar. They have many televisions, but only one channel. I wanted to watch a football game that was on, but was told they only get 1 channel. Obviously, this has been an ongoing issue for fans. The bartender was very sweet and basically just referred me to guest services. He did not want to say much, but I got the impression Norwegian doesn’t want to pay for the package that includes the sports channel. Let’s talk food. Dining room was good, but everything was very salty. Only ate at the Buffett twice and was not impressed. Didn’t eat most of my meal. Last issue I had were with the public restrooms. They were clean, but all had a horrible odor. Let me be clear, I had fun, but the above issues were enough to say, I probably will use other lines for future weekend cruises. Read Less
Sail Date August 2019
I chose this cruise because I was going with a group of other couples as a couples/family trip. The experience was ok for the most part. This was our 1st cruise bc we mostly fly to our destination of choice. When we got on board we had a ... Read More
I chose this cruise because I was going with a group of other couples as a couples/family trip. The experience was ok for the most part. This was our 1st cruise bc we mostly fly to our destination of choice. When we got on board we had a hard time finding our room, bc again this was our 1st cruise, the guys at the entrance way asked if we needed help and we told them our room # and one guy just pointed us to the elevators. So when we got on we noticed on the outside there were letters but the inside there were numbers. So we went back and motioned for him to come show us how it worked and again he just pointed to the elevators. So luckily one of the couples we were with showed us how the numbers corresponded with the letters. Ok minor all is well. We go to our rooms to get settled and put our luggage away, when we get a knock on the door and a few seconds later some worker is walking in, talk about invasion of privacy and this happened on several occasions. So then we get finished with the safety review and head to get drinks ( cheers package was already purchased) and food. The guy at the bar seemed very annoyed that we were ordering drinks bc granted it was pretty busy, but he seemed that way throughout the trip. So again we let it go and we started having a good time. Now let's fast forward to the time where I asked for extra cheese on my Guys burger and asked for it to be melted on the grill instead of a cold piece of cheese being thrown on burger and they guy literally rolled his eyes. WOW! So now we get to the end of our 4 day voyage and we get a bill with an additional $55.96 x's 2 for additional "gratuities for your team members". Then once we get home we checked our acct and noticed we were charged for the cheers package twice a total of over $1000 for DRINKS when we have a receipt for $537 total. So bc we were told there would be several holds on our acct we waited to see if the other charges would fall off, they did not so I called Carnival Cruises Customer Service and was informed that one of the charges of over $500 would come off bc it was a hold but the additional $111.92 was there to stay bc we didn't stop by Guest Services to advise them we didn't want to pay the additional for tips. Mind you in the cheers package you are already charged 18%=$82 EACH PERSON for gratuities and now we were charged an EXTRA $111.92. This is a complete rip off and we will NEVER book with Carnival again and will advise any and everyone we know who is thinking of booking Carnival not to do so. The customer service was not all that great and Carnival had the nerve to charge for additional gratuities, what a joke. I am completely not satisfied with this experience at ALL. Read Less
Sail Date August 2019
We were told at the last minute we could take our 12-year old special needs grandson on a cruise but we only had three nights because of his therapy sessions. This was the only cruise available the dates we needed so we paid more than we ... Read More
We were told at the last minute we could take our 12-year old special needs grandson on a cruise but we only had three nights because of his therapy sessions. This was the only cruise available the dates we needed so we paid more than we usually do for a cruise. Overall the cruise was nice but basic. The food was excellent, most of the staff was friendly. Some of the music played at the pool during the day wasn't always family-friendly. We had to closely monitor our grandson with tv channels when we were in the room because most are not rated for children. We found one movie we could watch when he was resting. Embarking & disembarking were very easy & organized each time. We enjoyed playing the games onboard. We thoroughly enjoyed Greater Stirrup Key. We didn't participate in excursions in Nassau because of the expense, but had fun with our grandson at the Straw Market. Read Less
Sail Date August 2019
Was hoping to go to Cuba. Are travel plans were changed. Had already been to the Bahamas. The weather was bad . Couldn’t go to your private beach because of rain. Pool hours on boat were over to early in day . Towel service on boat is ... Read More
Was hoping to go to Cuba. Are travel plans were changed. Had already been to the Bahamas. The weather was bad . Couldn’t go to your private beach because of rain. Pool hours on boat were over to early in day . Towel service on boat is terrible. Why should you have to keep up with a towel. Charged for internet service not used. The cruise needs better entertainment and activities. Not enough pool and hot tub space for all guest. Not enough lounge chairs at the pool area. I will say all the staff were very good. They made you feel welcome. Everyone took care to make sure you enjoyed your experience. We didn’t have any problems getting on or off the boat. Our suitcases were delivered to are rooms very fast and they were picked up for us the night before. That made our departure go very smoothly. Read Less
Sail Date August 2019
August is the month of my 50th birthday and have always wanted to take a cruise! This just wasn't the experience I had hoped for. Please know that it wasn't horrible by any means there were some things that were so special and ... Read More
August is the month of my 50th birthday and have always wanted to take a cruise! This just wasn't the experience I had hoped for. Please know that it wasn't horrible by any means there were some things that were so special and wonderful. There were also some things that I could have done without and wish could erase from my mind. Can not say enough GREAT things about Splash Academy for our son! He LOVED to go there Koala and the entire crew were so so wonderful and we will always be grateful! The excursion to Blue Lagoon was so perfect for him as well! The excursion to Great Stirrup Cay was also beautiful and fun, however we were not told that lunch would end at 2:00 and were not exactly watching the clock and barley got anything to eat. For both excursions disembarking and re-boarding was HORRIFIC to have those types of lines with people cutting, pushing and the vulgarity of the language around our 7 year old was too much. There was a MAJOR lack of guidelines or instructions by the crew on how to form lines and respect the lines. We actually saw a 20 something girl punch and elderly woman who was not about to let her cut in the line. It was hard to have to see that much hostility. Huge groups and families and friends insisted on staying together which made things so challenging. We would have appreciated the crew's intervention on helping move things along more smoothly. Our cabin was just lovely in both decor and cleanliness. The stewards were so accommodating. The service was superior especially Guest Services and the Palace and the Crossings dinning rooms. If only the food matched the service. It was OK food, but not what was anticipated by the elegance of the room and quality of service. Food lacked the WOW factor we were expecting. Our first night dining with our son having a blast in the Splash Academy, we got a beautiful table by the window at the Palace and were ready for a romantic evening and just after we toasted our glasses a very loud and obnoxious bachelorette party was seated right next to us and the conversation was just so NOT what we needed or wanted to hear! The daily buffet was again OK, trying to just feed the fully booked ship. The hand sprayers were always super friendly though! There really seemed to be a lack of friendly service in the bar areas, which is not surprising considering several of our fellow cruise travelers. We paid for the upgraded beverage package and it was not worth the money due to the fact that the masses who were getting the freebies were so demanding, we couldn't even ask for our premiums that we paid for. The only activities it felt like were available besides leaving the ship on excursions were partying and watching party goers getting vulgar and hammered and of course the gambling. We did enjoy the comedian and the "variety" show on the first night and would have liked to see more things like this available vs. karaoke and dance parties. Walking around the deck was just so special though. The last night we went to order pictures and bought a "flash drive" when we went to pick it up there were no pictures?? We had to order the pictures and then the flash drive?? No one helped with this and we were charged almost $50 for a flash drive with NO pictures. Still waiting to see if we can still get pictures. Oh and there is another charge on my account from Norwegian pending as I type this review for another $100.00 Have to call and ask what that is all about... If I won a free cruise I would absolutely go again! That way there would be no complaining, it's free! But I don't see us paying to go on another cruise. When we go back to the Bahamas will will just fly. Read Less
Sail Date August 2019
Family of 4 (2 kids ages 6-9), plus grandparents. We were excited to go on this ship after seeing so many fun videos on You Tube, as well as seeing pics of the renovated ship. The ship itself was nice, as was our stateroom. But, the ... Read More
Family of 4 (2 kids ages 6-9), plus grandparents. We were excited to go on this ship after seeing so many fun videos on You Tube, as well as seeing pics of the renovated ship. The ship itself was nice, as was our stateroom. But, the slides were closed half the time and the main pool was also closed most of Saturday (Nassau) as some one had thrown up in it. So basically, half the cruisers were trying to fit into the hot tubs, with kids jumping into them having splash battles. The Flow Rider was just ok, as it was basically just "boogie boarding " on a boat. (Our 9 yo said she was not given an option to "surf" even though she's done it before elsewhere). The food was terrible at the Windjammer and MDR. Honestly, it was akin to a 5th rate Vegas buffet. We had taken a cruise on Adventure of the Seas 2yrs ago and I recall that food being just average, but Mariners ' food was downright terrible - very bland, swimming in fat, same breakfast & lunch lineup all three days. MDR food was only a slight notch better than Windjammer and took so long to be served. Atrium was fine, although shopping not great, with limited selection. Entertainment was fine. Service was good, not great. Overall, this cruise was just barely average, especially with the price we paid. All 6 of us were disappointed. Read Less
Sail Date July 2019
Overall we had a good time, but I think Carnival has many improvements to be made. Getting on and off the ship was very easy. I recommend doing the online check-in. You don't have to be there right at your scheduled time. We purchased ... Read More
Overall we had a good time, but I think Carnival has many improvements to be made. Getting on and off the ship was very easy. I recommend doing the online check-in. You don't have to be there right at your scheduled time. We purchased the drink passes and found it to be well worth the money if you plan on having quite a few mixers. Beer drinkers may be better off paying per beer as they are only about 5 bucks. The bars were fairly quick, it was very annoying to have to sign a receipt every time you ordered a drink even if you had the drink package (you don't have to do that on Royal Caribbean). The buffet was always very crowded, long lines for food and trouble finding an open table. Guys burgers was awesome, as long as there is no line, the pizza bar was terrible, very thin burnt crust pizza. We had breakfast in the Silver dining room, food was great but the service was very slow. Late dinner at 8:15 in the Silver dining room was great. Service was fantastic and the waiters put on a great show for you. Food portions were very small but you can order multiple appetizers and entrees. We did not order room service because we had an interior cabin and did not spend much time in there. The main pool was a disaster. The pool is tiny and was covered up with kids. The music coming from the speakers was so loud you couldn't hear yourself think. The volume was excessive all the time. Movies music it didn't matter. The adult only pool, however, was great. Crowded at times and had its fair share of drunks by the end of the day, but overall was great, music was very low and seating was normally available. The bar there was great. I cant speak for the night life as we go to bed fairly early because we enjoy getting up early and watching the ship pull into port. We did not attend any of the shows or the comedy clubs but did hear good things about them from our family that attended. My favorite part of the ship had to be the casino. It was very open and not too smokey, the machines are spread out and the bar was great. It was the perfect spot to hang out before and after dinner in the Silver dinning room. We did get frustrated a few times especially on the first few days trying to navigate our way around the ship. Some places you have to go up or down a floor to get to them. Not many signs or helpful maps. The muster drill was not fun at all. They herd you out on the decks like cattle and make you stand way too close to other people. It was very hot and took forever as they only released certain stations at a time. The ship had very little movement that i noticed except for one night we had to go back to Nassau due to a medical emergency and the ship was moving a ton until we got back. Many parts of the ship you could feel a vibration especially towards the back from the engines. We were on the 6th floor aft, the room was nice and we didn't feel any movement, but certain nights they were having events in the atrium and at 10:30 at night it was very loud in our room. The room was great, could have used a few more outlets and the door did not seal well as we could hear everything in the hallway. They do not give you an iron in the room, and i was told there was only one iron per floor that you have to share with everyone else, which is ridiculous. We had to wear our wrinkly shirts we crammed into our one check in bag we were allowed. We did not do any excursions, Nassau was okay, the walk to the public beach is very long and not worth it. Free port we got off and just did some shopping close to the ship and got back on. Overall this ship is in need of some upgrades, you could see many rust spots on the outside of the ship and was normally the oldest looking of all the ships at port with us. For the price this cruise is not bad for maybe a younger couple looking to have a good time. For people wanting to relax I would take you money to another cruise line or a different ship. In my experience it has been well worth the money to book a cruise that will not be overcrowded. Read Less
Sail Date July 2019
We've sailed on many cruises and we've had rooms all over a variety of different ships. Our room on this ship was 8661 that was directly over the Bliss Lounge, which is really the only place for nighttime entertainment on this ... Read More
We've sailed on many cruises and we've had rooms all over a variety of different ships. Our room on this ship was 8661 that was directly over the Bliss Lounge, which is really the only place for nighttime entertainment on this small boat. Needless to say our room was SO LOUD until 2 am every. single. night. I could sing every single word of every song that the band or dj was playing because the music was SO LOUD and the walls were so thin. We are a younger family with two kids (8 & 11) so we were back in the room by midnight each night and we all struggled to sleep. Unless you plan to close the club down every single night and you won't hear the noise because you'll be out anyway, DO NOT BOOK THE AFT ROOMS ON DECK 8! As far as the ship itself, we were disappointed. We have sailed on a smaller ship with Norwegian (the Gem) that we absolutely LOVED and we thought this experience would be similar. Unfortunately, it was not. There was one pool for everyone on the ship and it was TINY. You had really only two dining options for free food and the rest was for pay and very expensive for our party of 11. The Gem was also a smaller boat but had a bunch of other free options so we had a nice variety. The public areas on the dawn were also very limited space-wise so there was less variety of things to do than other ships we've sailed on. I would cruise with norwegian again but definitely not on this ship. Read Less
Sail Date July 2019
Family and I love cruising and do so often. I've been cruising since I was a teen and have continued that tradition with my family. (My kids are now teens themselves - how is that possible?!) We've cruised Royal Caribbean many ... Read More
Family and I love cruising and do so often. I've been cruising since I was a teen and have continued that tradition with my family. (My kids are now teens themselves - how is that possible?!) We've cruised Royal Caribbean many times, last time on the Anthem. It was nice to go back to the smaller ship. We love the layout of the Adventure and ships similar to her. Overall, the ship is in great shape! We stayed in an inside Promenade room, which was roomy albeit compact. Beds were fine, although a bit on the firm/hard side. Plenty of room for storage and sitting. Entertainment options left much to be desired. We caught a movie out on deck and the ice show. The sound mixing in the ice show was horrible, which made it less than enjoyable. Skaters were good, although they made a few mistakes. But, hey, I can't even stand in skates forget about doing tricks on a moving ship! ;) The rest of the shows were not of much interest. We did trivia once, which was a lot of fun. If you decide to participate, get there EARLY or you won't have anywhere to sit. Staff service was a mixed bag. Some bartenders were great - happy, friendly, and served good drinks. Others seemed to be in a bad mood and were inconsistent with their drinks. There was a bartender just outside of the 5th floor dining room who remembered our names by the third evening. Asked hubby for me by name when he went to get an after dinner drink without me! Our waiter in the main dining room was outstanding! Attentive and went out of his way to help with special requests. Truly made it memorable! First time ever I have negative feelings about our stateroom attendant. She never introduced herself, we got towel animals one night only, and she often forgot stuff (like making one of the beds without a top sheet over the duvet!). She was usually fine with towels, emptying garbage, and making beds, so I guess it was sufficient. I just missed the chatting and kindness of previous attendants. (Even when we passed her in the hallway and said hello, she barely cracked a smile.) The food was a bit of a disappointment this time around. Promenade pizza was actually pretty good and perhaps one of the highlights. It had a crispy crust with decent sauce and cheese. The sandwiches were repeated fairly regularly and weren't very good. For instance, the salami sandwich had one slice of salami folded, a few shreds of iceberg lettuce, and a glob of mayo. I took to asking for extra salami and prosciutto and scraping off the mayo. Windjammer breakfast was lame. They had a buzzer system to get your omelette when it was ready, which was nice. But the omelette was meh. For ham, they used this minced ham meat which had horrible texture. The biscuits looked worse than something you'd find out of a can in the fridge section of your mega mart. The potato patties were ok, sometimes greasy/soggy, but definitely something pre-done and frozen. You could grab eggs over easy, which was nice. And the toast station women were great. Lunch and dinner at Windjammer were pretty repetitive. At lunch it was hamburgers, hot dogs, and pastas, with a salad bar and then a few other items. The carving station meats were usually painfully dry. Dinner each night had a theme, but nothing really stood out. It was seemed like institutional food. Missing from previous cruises were the interesting Asian hot sauces. In fact, sometimes along the buffet line there were empty bowls labeled for a sauce that was nowhere to be found. We did lunch once in the dining room, because I HAVE to have my Tutti Frutti salad. That didn't disappoint! The burger from the menu was unimpressive. It was supposed to have sauteed mushrooms, and there were two small slices. They also had a steak and egg station and small buffet in addition to the items on the menu. It was a nice change to be (mostly) served and sit and relax as opposed to the hustle and bustle of the Windjammer at lunch. Dinner in the dining room was hit and miss. Some items were ahhhhmazing (lamb chops, garlic shrimp, and cilantro crusted cod come to mind) and others were meh to forgettable. There were a lot more "standard" choices on the menus than our previous cruises. In fact, dessert menu was fairly standard with one regular item and one sugar free item changing daily. Having said that, the apple pie and cheesecake were OUT OF THIS WORLD. Ports of call included Bermuda, Nassau, and Coco Cay. We've been to Bermuda a bunch of times, and due to yucky weather and a broken foot, decided to forgo the beach day, shop a bit in town, and enjoy the quiet pace of life on an empty ship. In Nassau we took the Tru Bahamian Food Tour (not through RC). We've done food tours before, and love how it really gives you a "taste" of the islands/ports. This one was disappointing, though. Our tour guide was sweet, but didn't share as much as we expected. And some of the tastes and stops were unimpressive. (For instance, one stop was a rum cake shop where we heard a few minutes about rum and got the same samples people off the street can get.) Coco Cay was fun! We were impressed with the island overall. Definitely hit the snack shack for their crispy chicken sandwich. We didn't eat at the buffet, but it was soooo much nicer than what they put out in Labadee (the other private beach stop). DH and DD did jet skis and had a blast. It must have been low tide, as we saw much greenery coming out of the water, so we spent our time at the lagoon. The front area is super crowded and loud, but the back area was nice. Bartenders at a few of the bars had trouble keeping up with the orders, so there were long waits. Towel exchange guy was less than friendly, and didn't want to give up his towels. Shopping was overpriced touristy stuff, and I missed the interesting crafts and artwork found in Labadee shopping. Embarking and disembarking were easy enough. Don't bother going straight to Windjammer on embarkation day - the line was out the door and down the halls! They must have realized this is a problem, as they had a burger station by the Promenade Cafe. Our favorite thing to do was to find a quiet area and play cards, chat, read, and relax. Viking Crown Lounge was great for that! And you can also find nooks and crannies in other places on the ship. Just before our trip we read about Cruising Ducks (see FB Original Cruising Ducks). We hid about a dozen, but saw two scooped away by staff. We bumped into someone one day holding our duck, and we were sooo excited! Hope others found some, too. And we even found one! This was super fun and exciting! Final word of caution is to check your statements. We were charged for two un-returned pool towels. We used towels twice -- once by the pool on ship in Bermuda and once for Coco Cay. Each time they swiped our cards in and out, but the pool towel people never looked fully alert or interested in their jobs. It took two visits and a call to Guest Services to get the charge removed. Not the most fun thing to do on your last day of vacation! All in all, it was a fabulous family cruise! Read Less
Sail Date July 2019
loudmouth and no class is an accurate description of 90% of the people on this cruise, noisy hallways, all night noise, could not sleep,breakfast and lunch was okay but dinner was horrible you could tell the food was coming out of a ... Read More
loudmouth and no class is an accurate description of 90% of the people on this cruise, noisy hallways, all night noise, could not sleep,breakfast and lunch was okay but dinner was horrible you could tell the food was coming out of a microwave, customer care staff needs more training,the toilet in my room wreaked of urine..house keeping should use bleach to disinfect toilets, the staff was great, the views from the ship were amazing, the ship could use some upgrades after all the ship is almost 20 years old, the cabin was okay and the balcony too, the entertainment and activities were good, service was good, my waiters name was Segundo...he was great and made my vacation a little better,port and excursions were long lines,one of the most important reason for going on vacation is to enjoy eating great food, that didn't happen on this cruise, I wont be going on a cruise any time soon and would not recommend it to anyone,i think you would spend much less traveling by plane. Read Less
Sail Date July 2019
Unfortunately not a lot great to say about Liberty. Getting on board was super easy but having never sailed with carnival nowhere in any of the countdown emails did it give us any info about our sail and sign cards being at our stateroom ... Read More
Unfortunately not a lot great to say about Liberty. Getting on board was super easy but having never sailed with carnival nowhere in any of the countdown emails did it give us any info about our sail and sign cards being at our stateroom once on board our state room was not ready so we swam for awhile until it was. We had selected early dining while our dining staff was awesome and the food generally good the portions were very small. After fist night we decided to try the buffet (big mistake) the lines are super long and the fare is just ho hum. For lunch Guys burgers are awesome but everything has huge lines. Our state room was nice we were on deck 10 forward. Our steward was good. We went on one shore excursion in Nassau to Balmora Island. While not Carnivals fault the staff for balmora and the ferry to get us there was incredibly rude. On the ship the biggest complaint other than lines is not enough pools and the super foul almost raw sewage smell on the lido deck especially noticeable around the rum bar. When attempting to take in a movie on deck at night (in between carnival commercials that were never ending) the smell was almost overwhelming. Overall the liberty is an old ship in need of a port stay for upgrades, painting, etc. A good value for maybe a weekend getaway cruise but I would not recommend it for a vacation. Read Less
Sail Date July 2019
This was mine and my friends second cruise on Carnival Sunshine. We first sailed with Sunshine in May 2017. Last month, we went on Sunshine to celebrate my goddaughters 13th birthday. We are extremely disappointed with just about every ... Read More
This was mine and my friends second cruise on Carnival Sunshine. We first sailed with Sunshine in May 2017. Last month, we went on Sunshine to celebrate my goddaughters 13th birthday. We are extremely disappointed with just about every aspect of the cruise. I wanted to give it a second chance, especially with Charleston, SC port being it’s new home and also where I live. However, we found the entertainment lacking. Understandably, mother nature cannot be controlled however it would be nice if activities that were planned for outside could have been moved indoors in order to continue to keep guests entertained, as that is part of what they are paying for. The bars and restaurants are understaffed. There were several times where we had to wait for over 20 minutes to simply receive the drink we had ordered. We had purchased the drink package but ended up feeling like it was not worth the money we paid due to the extreme wait times at the bar. The staff in the dining room was not exceptionally friendly, especially compared to previous cruises we have been on. We were often the last to get served as well as the last table to leave due to inattention and lack of service. Another example of our frustration during our cruise occurred when we were ordering photo reprints. We were given a set time by the staff to pick them up. When I went to do so, I gave the gentleman working my two receipts and was handed an envelope. It wasn’t until after the cruise when I got home that I noticed that he did not give us one of our orders. To say how disappointing and frustrating this was is an understatement. When contacting Carnival customer service, we made them aware of this situation with the photos. They advised me that they hold paid items for 30 days and would put in a work order but I would have to pay the $20 for postage. First off, it does not cost $20 to mail 2 photos. Second, why should I spend any more of my own money when it was your mistake to begin with and I have already paid for what is rightfully mine? This is absurd. The children’s camp is also lacking, especially for kids 12-14. My goddaughter was bored and not entertained and would not stay for the camp for any length of time. When we cruised on Carnival Ecstasy we couldn’t pull her away from camp! Perhaps Sunshine should take notes from Ecstasy and other cruise ships who offer far more for your money when it comes to entertainment, customer service, and overall experience. The one positive interaction we had was with our room steward who was truly amazing, named Jaypee. He always spoke to us by our names, asked if we needed anything and was willing to answer any question we had. He went above and beyond to bring us tape to decorate our room for the birthday celebration as well as many other examples of doing what he could to ensure the best vacation possible for us. He deserves to be acknowledged for his outstanding customer service. Other than Jaypee, we are extremely disappointed with the outcome of our experience of our time on Carnival Sunshine. What could you do to make this experience better? Send me the pictures I bought free of any type of shipping charge, and issue a refund for the drink package of our expensive or something else to compensate for the lack of service received. We would be open to cruising with Carnival again but it most definitely will not be on Sunshine . Read Less
Sail Date July 2019
I went on cruise with family members and the food was not that good. Guy hamburgers was very good. Nothing to eat but pizza after 11pm. Carnival liberty employees damage my luggage and didnt replace anything. I had just purchased luggage ... Read More
I went on cruise with family members and the food was not that good. Guy hamburgers was very good. Nothing to eat but pizza after 11pm. Carnival liberty employees damage my luggage and didnt replace anything. I had just purchased luggage for my trip and they advise me to get it fix and send them the bill. Where can i get someone to fix my luggage at i dont know. They could have just replaced the bag because they damaged my luggage. They also need better food selection. On sunday evening they closed the mexican resturant down early and wouldnt serve anyone else. It was not what i expected. I will stick with royal carribbean from now on since i havent had any problems with them. Sorry carnival cruise line i tried to get your customer service to fix the problem but they refused. We will have 50 cabins next year cruise and it want be booked with carnival crusie line. Read Less
Sail Date July 2019
I chose this short cruise from Port Canaveral because a friend of mine was heading down there for job training, and we wanted a quick look at the newly renovated Coco Cay island. I'll break down my review into several parts: The ship, ... Read More
I chose this short cruise from Port Canaveral because a friend of mine was heading down there for job training, and we wanted a quick look at the newly renovated Coco Cay island. I'll break down my review into several parts: The ship, the cabin and steward, the food, the bars and service, and Coco Cay itself. We also went to Nassau but I think Nassau is terrible so I won't let that be part of my review. THE SHIP: As most of you know it's newly renovated and the Mariner now has some new features like an escape room, laser tag, the Bamboo room, etc. It's a beautiful ship with a wonderful Royal Promenade where I honestly spent too much time in the bars, haha! My friend and I did the escape room and liked that alot, I think it's worth the extra cost of about $20 per person. I also liked how the ship didn't feel too huge, and you got to see the same people wandering around regularly. I like to interact with folks so getting to know the people on even a short cruise for me is nice. THE CABIN AND STEWARD: We had an interior cabin on the 7th floor. I don't think I'll do that again, not because the cabin was bad, but because I don't think it every really got cool enough for my tastes, and at night in the absolutely darkness it feels like I'm in a prison cell. Some people however, love this cool dark atmosphere so if you enjoy such a thing, you do you. I didn't care for it after sailing on balcony's previously, and I missed that connection with the outdoors and light. However the price was right for a July sailing because otherwise the summer makes balcony travel nigh-unaffordable. Our steward, Ada, was honestly average. She did her job cleaning the room, she brought me extra pillows when I asked for them. Other than that, we barely saw her which was fine. My knock on her was the towel animals. We only got one towel animal on a 3-night sailing. This was my friend's first cruise, and that's the sort of thing I was wowed by on my first cruise. I feel like he got screwed out of an experience there and thus I was unhappy about that. THE FOOD: If I'm being honest, it was just okay. That's about it. I can't say the food was amazing or bad. It was just there, because we ate in the MDR every night, and also in the buffet during the day. I understand specialty dining is better, but I'm already paying a large amount of money just to cruise, I don't think I should have to pay extra to get good food too. I think we should pay extra to get EXCELLENT food. I'm fine with that. I'm not fine with paying to get okay food and having to pay money to get good or better. I have been on Norwegian and Carnival and I would say Royal Caribbean is probably 2nd in terms of complimentary food behind Carnival and ahead of Norwegian. Again, this is about complimentary food only, we didn't do the specialty dining for a 3 night cruise. THE BARS: I spend most of my time drinking in the Promenade so I'll review those bars. The Bamboo room is nice and never very crowded with really unique drinks. I do wish they would turn up the lights a little in there, because it's honestly too dark in my mind to hang out there forever. The Barnacle and barrel is nice as well, not very crowded, and a good table setup that extends out into the promenade itself without getting you in the way of the crowds going by. Donald at the bar was very good and remembered my name and my drink. He also made sure we had table service when we moved from the bar to sit down. My only knock on the place is that some of the chairs can be a little small if you've got bigger hips. Just be away of that and choose the chairs without the arms. Playmakers was my go-to bar after the first night, and it was because of the bartenders and the TV selection. The British Open was going on, so I could watch the golf, along with other cool sports going on, while getting the full bar experience. My two bartenders were Sasa and Al, both from the Phillipines. Al was on his 5th contract, Sasa was on his 16th. They remembered my name, remember my favorite drink, and would give me new ones repeatedly without having to ask for my card information over and over. They just knew it, and had it down pat. They were friendly, asked me questions, and talked about their lives on board and back home. Great guys, and I feel like they were the highlight of my trip. COCO CAY: The island is crazy. It's a theme park in the Caribbean, which I've never seen before. I'd love to go back when I was feeling better, however I spent most of the day in Captain Jacks nursing myself back to life after my first two days of cruising. The people at Captain Jacks were amazing, and the place was probably the coolest spot I could find on the island. Jimmy the guitar player basically played requests all day. He's good and interacts with the crowd. Bar service is again phenomal. They bring you drinks and if you're at a table you barely have to get up except to use the restrooms, which are right there. It was the perfect relaxation spot while my friend went running around to the water park. OVERALL: Overall I go on Cruises for the 5 things I listed, and I give them all stars when I do a review. You either get a star or you don't. I gave this cruise 3 stars because it was a great cruise, but it fell short in two of the areas, which was the food and the cabin. That's okay though because I would take another 3 star cruise any day of the week, and while this was a great cruise, I think they can do some of these things better and it will be an excellent cruise. I suggest going and trying out the Mariner of the Seas to see what you think! Read Less
Sail Date July 2019
Advertisement was for low price and dining and drink packages that’s not what we received It was ok, overall some of the staff were very nice but some were Cranky and inconsistent. Everyone seemed very confused and not on the same ... Read More
Advertisement was for low price and dining and drink packages that’s not what we received It was ok, overall some of the staff were very nice but some were Cranky and inconsistent. Everyone seemed very confused and not on the same page, ie. disembarked for the Private island was chaotic The room #11097 sheets were never changed They charged my daughter $4 for a bandaid. I was told I couldn’t bring dessert back to my room for an ill guest in my cabin- but then I saw passengers with covered plates being taken out of the Aqua restaurant. Overall the waiters on the top deck taking drink orders were great, but the staff in the buffet and mAin dining areas were grouchy Also, the pool had way too many kids in it- like under 3. Many days the pool was Closed due to children defecting and vomiting- on a very hot day to close the only pool for hours was insane. There is a kids pool, a nice one at that. Read Less
Sail Date July 2019
We were so excited about this cruise but by the end of it disappointed in so many ways and also ill. We both had to see doctors within 48 hours of leaving the ship (full blown URI's). Yep, we did the wash your hands often, use the ... Read More
We were so excited about this cruise but by the end of it disappointed in so many ways and also ill. We both had to see doctors within 48 hours of leaving the ship (full blown URI's). Yep, we did the wash your hands often, use the dispensers around the ship, don't touch elevator buttons, etc. But everywhere you went on the ship was sticky, stained carpets, the elevators at times were filthy. I saw crew members clean spilled or dropped food or drinks from the floor or tables and use the same cloth to wipe other tables. I think this is the first time I never witnessed crew members doing on purpose sanitizing and disinfection cleaning. Our cabin stewart left a lot to be desired. They never vacuumed the carpet, had to leave notes to change the bed sheets and remove a previously used urine stained bed padding. We keep our cabin very tidy and organized so it was easy for the cabin stewart to just run in change the towels, make up the bed and leave and do nothing else. We noticed the sand from the Bermuda beach day was still on the carpet on the last day. I shouldn't have to chase them down just to keep the cabin clean. We honestly don't think it was cleaned before we arrived. Proof is once we were allowed in our cabins we went in and started unpacking. I hid to two empty squeeze bottles in the cabinet to be refilled and used in the fitness center. Next day i searched for the bottles and they were gone. Tells me cabin stewart went through the cabinets after we arrived. I was not happy. Embarkation Checking in and getting on the ship went very well. We were on the ship by 12 pm. Kudos for that. The reps were using some new system which seemed to work out well. Food Not great experience for us this time. Last year we were on the Anthem and treated ourselves to the UDP which worked well for us. Wish we had done that again but we wanted to experience the Windjammer and main dining room. First off, service by everyone in the Windjammer and Sapphire Dining Room was great, fast efficient and friendly. The food in both not so much. The Windjammer Of course this time of year it was very, very crowded and at times hard to find a table. But with patience we managed. Though the Windjammer offers a very wide selection of foods it basically is the same thing everyday with small variations. My husband basically ate hamburgers and fries everyday. He's not a chicken, casserole, curry, rice person. I did find one day they served a few different side entree's and I sampled them but the chef/cook had poured sooo much salt on the food I was not able to eat it. The salad bar was right at the front as you come in and maybe it's me I just didn't have a good feeling about the openness of all the salad items so close to the door/entry. My phobia I guess. Most cruise lines usually have a more covered area/sneeze guard for certain foods. I stayed away. Main Dining Room Again, service was great, presentation of the food was great, friendly and willing to please wait staff. Problem: Basically eating the same menu with the exception of a few items added or changed every night. I kept saying to my husband let's just go, it's actually the dining experience that I enjoy so much but how many times when you look at the menu it's basically the same selections no matter how well it's being served. Finally the last two night we didn't go. And we missed a chance to say goodbye to the wait staff and a few new friends. Entertainment The ice show as always was great though it hasn't changed in quite some time. More effort could have been put into the Welcome Aboard show. It was very short with a not so funny comedian. Company of Men were pretty good. Third cruse this year so we didn't do the Love & Marriage, Karaoke, etc. shows. Saw some of them on the tv. Movies were good on deck. Can't believe they are still doing the 70's Party on the promenade. Come on. So for us the entertainment was mediocre and same ole same. Ports Bermuda was great as always. Minibus's right by the ship was so convenient. Nassau was hot, hot. Arrived at 1 pm, stayed on the ship. Perfect Day CoCo Cay was all the hype advertised. Enjoyed the whole day there. Loungers and umbrella's provided plenty available loungers, Lots to do. Great. In Summary We have been cruising since 2003 and all of the cruise lines have been changing, offering less and less and more leaving the with URI's. Not enjoying as much as we use to. The things cruise lines use to do to keep their passengers don't seem to no longer matter. So we will start to back off and do some different things. All good things come to an end. Read Less
Sail Date July 2019
The ship is renovated on the inside and nicely done. The Pool on this ship is way too small for the number of people. I found the kiddie pool on front of ship was more relaxing then main pool. The pool deck had a trashy party atmosphere- ... Read More
The ship is renovated on the inside and nicely done. The Pool on this ship is way too small for the number of people. I found the kiddie pool on front of ship was more relaxing then main pool. The pool deck had a trashy party atmosphere- women were twerking on pool deck. The DJ at the white party was playing obscene music- with children present. The Norwegian Sky Bahamas cruise is more of a booze cruise. However, this will be ending soon as they are stopping the free open bar as of September. And people will then not drink as much because they will have to pay. For a first time cruiser the ship and cruise may be enjoyable but for people who have been on other cruise lines and larger ships this cruise is average at best. The buffet lines were lit and I felt like I was in a school cafeteria, or prison. The dining room was a pleasant experience. The service was excellent on the ship in every department which made the cruise more enjoyable. Read Less
Sail Date July 2019
Our 30th wedding anniversary, last minute decision. Worst decision ever. Went to the dining room only once because slow service, food cold and tasted like it was cooked the week before. Maurice the Bartender and staff were awesome, on ... Read More
Our 30th wedding anniversary, last minute decision. Worst decision ever. Went to the dining room only once because slow service, food cold and tasted like it was cooked the week before. Maurice the Bartender and staff were awesome, on deck 7, too bad the so called free drinks were a joke. I saw one customer from georgia drink at least 6 hennessey’s and he did not even get a buzz. I am not a drinker and i drank 5 pain killers and it was like i had five cups of koolaid. The bottled beer was weak too. We were definitely over charged for getting on that old tin can, which was nicely refurbished. does not have good shopping on board. Ncl was accommodating cruisers who were not able to cruise to cuba. So i feel we were overcharged for a four day cruise, as i have cruised on longer cruises with ncl. They really dropped the ball on the food they served 07/08/2019 thru 7/12/2019. Same stuff warmed over, sliced and diced, stewed and reused, over and over. Not the usual ncl food. Staff looked sad and beat down. Did not make for a pleasurable cruise. Then the cruise line wants customers to pay the staff salary through tips at the end of cruise. The cuba cruisers were given free cruise, money and 1/2 off next cruise according to the cruisers. So basically we felt like we were alone with other unsuspecting cruisers were paying for their trip. Ncl has lost its mind... Read Less
Sail Date July 2019
My husband and I decided to go on a relaxation/romance cruise for our 22nd wedding anniversary. We've only stayed in an inside cabin before, so the oceanview was really cool. We enjoyed watching the sun rise and set and also pulling ... Read More
My husband and I decided to go on a relaxation/romance cruise for our 22nd wedding anniversary. We've only stayed in an inside cabin before, so the oceanview was really cool. We enjoyed watching the sun rise and set and also pulling into and out of port. The best part of the cruise was the free open bar. We figured it would be only a few off brand wines and beers, but it was everything we liked. The worst part was the food choices. Unless you ate dinner at the main dining rooms each meal, the choices were basically always the same. We never found a dessert we really liked. Also, sometimes the cards for the name of the dishes on the buffet were not correct. There were times when the chefs on the buffet line were not nice. Also, sometimes the crew got in the way in the serving lines while they were cleaning. Don't get me wrong, I'm glad they were cleaning, but it seemed as if they didn't understand they were in the way in the line. Overall, the cruise was very nice. We were supposed to go to Havana, but that was changed. But, we enjoyed the ports and the ocean. Read Less
Sail Date July 2019

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